For organizations of any size in Chattanooga Tennessee, Progent can provide convenient, quick, and economical communication with Cisco CCIE-Certified engineers. Cisco CCIEs are world-class networking engineers who earn this elite recognition by completing strenuous testing administered by Cisco. CCIE-qualified engineers can handle the most complex issues associated with network deployment, repair, and optimization. Progent's CCIEs work closely with Cisco's internal staff in analyzing anomalies with IOS or NX-OS utilities and developing workarounds or receiving program patches to fix problems. A Cisco-qualified CCIE knows how to isolate the source of network problems whether from hardware or applications.

Progent can provide fast and affordable online access to a CCIE specialist so that you has the opportunity to receive high-level assistance for complex network problems that are impacting productivity but are beyond the experience of your ordinary IT support organization. Progent's Cisco CCIE-Certified support professionals can access your system via state-of-the-art remote connectivity tools in order to provide rapid and affordable analysis and repair of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide Internet providers, and consequently their skills are not easily accessible to the general public. Progent is among the rare service organizations that makes CCIEs available to assist small and medium sized companies. In addition, Progent can provide fast access to a CCIE by phone so you can get immediate support for urgent network problems that are reducing business efficiency. To learn how to talk to a Progent CCIE for immediate help with your network, go to remote network help.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services

Progent has one of the biggest groups of Cisco-premier CCIE consultants of any independent consulting company in the United States. As a result, Progent can provide unbeatable expertise in finding network infrastructure solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and offers professional application help for a wide range of popular applications, Progent can help you achieve end-to-end information technology solutions that maximize the competitive value of your information system.

CCIEs are an exceptional value since their depth of expertise enables them to resolve the most intractable problems quickly. In typical scenarios, less seasoned consultants can spend many hours or even days wrestling with a problem that an experienced CCIE can solve in just a few minutes. Most Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry certifications including Microsoft MCSE, and an important network protection certification such as CISSP or CISA. This permits Progent to provide complete services that address a broad array of IT products without incurring extra costs and delays orchestrating multiple consultants.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is an essential and complicated task. Timely and correctly managed patching maximizes security, regulatory compliance, uptime, and capability. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless offline stretches, or unavailability of important features. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent can provide patch management expertise for infrastructure appliances from Cisco and other leading suppliers

Progent has delivered top-level help for Cisco infrastructure products for more than two decades and Progent's support services for patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To find out about Progent's services for firmware update management, check out Progent's patch management solutions.

To find out more details about Progent's consulting support services for Cisco network infrastructure, select a topic:

Additional Support Services Offered by Progent
Progent also offers a a wide array of IT expertise in key practice areas to help companies to turn Cisco networking products into an integrated IT system that delivers competitive value. A few of the consulting services offered by Progent's subject matter experts are project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security compliance scanning, database administration and application services, and part-time Chief Information Officer services.

Progent can also help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By offering an efficient one-stop source for network generalists and application experts, Progent can deliver fast, affordable, and comprehensive IT solutions that address the unique needs of companies in Chattanooga Tennessee.

An index of content::

  • 24-Hour Microsoft and Cisco Authorized Expert Chattanooga-Hamilton County Small Office Computer Consultants Chattanooga, Tennessee Networking Consultancy

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    To see replies to common questions concerning becoming employed by Progent, refer to Consulting at Progent FAQs.

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    Progent offers the support of certified engineers as well as experienced software programmers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Nagios and MRTG are powerful, free monitoring utilities that run with the Linux OS and can be used to monitor UNIX/Linux environments, Windows systems, or multi-platform situations in which the Linux OS and MS Windows run side by side. Nagios allows network support engineers to track network services such as SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system integration engineers can help you use both these tools to tune and troubleshoot your system.

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    If your office computer system combines Linux technology with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux and MS Windows coexistence support offerings include network architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk services.

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    Progent can show you how to plan and implement a smooth move to Dynamics GP so that you retain your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that integrate seamlessly with Dynamics GP.

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    ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by tracking the state of critical devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt your business.

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    Progent's Microsoft and Cisco premier computer consultants can provide expert help with a wide range of products and technologies and can provide that assistance remotely nationwide or in person in select cities throughout the United States and anywhere in California. Progent provides remote support for information systems based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure specialists for complex connectivity issues, as well as the the support of CISSP-qualified security consultants to assist with complex security design and troubleshooting. Progent has provided online network support to businesses in all 50 states in the U.S.

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    Progent's Cisco-certified wireless technology experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to gain all the advantages of bringing smart traffic control to their networks. Cisco's switch product line makes it possible to enable features to make your IT network sufficiently available to handle time-critical needs, scalable to support future growth, secure enough to guard confidential data, and designed for differentiating and managing all traffic to streamline network performance. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISSP certified security specialists can show you how to develop a strategic protection policy and configure Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

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    Mid-sized businesses can enjoy all the advantages of System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier IT support experts. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and remote service. For businesses with mission-critical environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks enterprise-class availability, security and performance.

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    Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and configure, and with its modular approach you can purchase only the functions you currently require, with the option to add clients and enlarge capabilities in the future. Progent's Microsoft Dynamics GP support engineers can help you install, customize and manage the current release of Dynamics GP or upgrade efficiently from an earlier version.

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    Progent offers a variety of IT support packages for small businesses. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management product that monitors the reliability, performance, and safety of your information system and isolates potential troubles before they can disrupt your system. With Progent's economically priced IT support programs, small businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.

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    Progent's certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and support services include system design, deployment, project management, local and remote technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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    Progent can provide cost-effective remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent can provide as-needed consulting to help you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.

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  • Immediate Microsoft Operations Manager Support Outsourcing
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    Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.

  • MacOS and Windows Engineer 24x7 Online Consulting Apple Mac and Windows
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  • UNIX with Windows Support Services
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    Progent can assist you to design and implement an efficient migration from a UNIX-powered information system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your data and reduce business discontinuity by designing an effective migration strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and testing, MS Exchange migration support, information and application software transition, and server and storage system transition and economization.

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    Microsoft Windows Server Update Services allows IT managers to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can completely and easily manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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    System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for key workloads by providing unified, mixed-platform monitoring of physical and virtual resources installed throughout local datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite support to help organizations of all sizes to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from earlier releases or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Microsoft 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated email infrastructure to lower hardware costs and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and provide as-needed consulting and troubleshooting.

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    Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect key facets of IT such as manageability, availability, security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.

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    Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to carry out your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded messaging system, educate your network support team and users to get them up to speed quickly on Exchange Server 2010, and offer ongoing management services and engineering support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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    Progent offers small organizations a pair of low-cost network security evaluation scanning packages that include, at a set price, remotely managed scans of your security profile which are evaluated by expert information security engineers who assess the data collected by the remote scan, present objective summaries of your existing network security, and offer suggestions for remediation. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to assault.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience configuring ISA Server-based security installations for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progent's webinar training classes offer small businesses the affordability, ease, and versatility of online learning plus the proven training methods of experienced instructors who utilize advanced technology to reproduce real-time, interactive classes. Progent can provide remote education for popular desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Outlook: Dynamics accounting and management reporting software such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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    SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, lessening the complexity of creating, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent offers IT support for medium size businesses with 100 to 250 system users. The mid-size business or office has typically been an underserved segment of the market for network consulting services. The cost structures and service delivery models of major outside service firms make them excessively expensive for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to support an information network whose advanced technology and capability are frequently similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the small company with big-company support from professional, world-class experts with background in a broad array of midsized business technologies. If your medium size company or small business is searching for levels of network support needed by a medium size office without budgeting enterprise costs, call Progent.

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    Medium-size companies can derive all the advantages of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier Certified network consulting experts. Thanks to Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer medium-size business information systems enterprise-class reliability, protection and productivity.

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