For companies of all sizes in Chattanooga Tennessee, Progent offers easy, quick, and economical contact with Cisco CCIE-Premier network experts. CCIEs are top-level network professionals who earn this elite certification only after rigorous testing by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network integration, repair, and configuration. Progent's CCIEs operate directly with Cisco's internal engineers in identifying problems with IOS or NX-OS software and developing temporary alternatives or obtaining program updates to fix problems. A Cisco CCIE has the experience to pinpoint the cause of network problems whether from network appliances or applications.

Progent offers fast remote contact with a CCIE specialist so that your company has the opportunity to get timely assistance for complex network problems that are impacting business productivity but are outside the scope of your local IT maintenance organization. Progent's CCIE-Premier consultants can connect to your network via state-of-the-art remote connectivity utilities that allow them to perform rapid and cost-effective analysis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and consequently their skills are not readily accessible to the general public. Progent is among the few service providers that makes CCIEs available to assist small and medium sized businesses. Also, Progent offers fast access to a CCIE remotely so that you can get timely help for complex network problems that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate help with your network, go to remote network assistance.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services


Progent has one of the largest teams of Cisco-certified CCIE experts of any independent support company in the United States. Consequently, Progent offers unbeatable expertise in delivering connectivity solutions based on Cisco technology. Since Progent is also a Microsoft Partner and provides professional application support for a broad array of popular applications, Progent can deliver end-to-end information technology solutions that optimize the competitive value of your information system.

CCIEs are an exceptional value because their deep expertise enables them to solve the most complex problems quickly. In common cases, less seasoned engineers can burn up many hours or days struggling with a task that an experienced CCIE can resolve in minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and a major network security credential such as CISA or CISM. This allows Progent to offer comprehensive solutions that address a wide range of IT products without incurring needless expenses and interruptions orchestrating multiple specialists.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is a vital and complicated process. Timely and correctly managed patching optimizes security, compliance, uptime, and capability. Sporadic patch management can result in security vulnerabilities, compatibility issues, slow or erratic performance, excessive downtime, or loss of key features. Patching involves more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as essential for network appliances like routers, firewalls, and wireless APs.

Patch Management Services for Network Appliances

Progent offers patch management support for network appliances from Cisco and other vendors

Progent has provided top=level help for Cisco networking products for over twenty years and Progent's support services for patch management offer organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information network. To learn about Progent's service options for software update management, visit Progent's patch management services.

In order to find out more information about Progent's world-class support services for Cisco technology, select a subject:

Additional Consulting Expertise Available from Progent
Progent also offers a a wide array of IT expertise in vital practice areas to assist businesses to convert Cisco infrastructure products into a cohesive IT system that provides competitive value. Some of the services offered by Progent's subject matter experts are project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and integration, Microsoft Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, security compliance assessment, database administration and application services, and temporary CIO consulting services.

Progent can also assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By offering an efficient full-service source for IT generalists and application experts, Progent can deliver fast, inexpensive, and comprehensive IT solutions that align with the special requirements of businesses in Chattanooga Tennessee.



An index of content::

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    Progent provides a variety of IT service bundles for small companies. These IT outsourcing and server monitoring services are built around the proactive problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art server and system management product that monitors the reliability, performance, and safety of your information system and identifies potential troubles before they can bring down your system. With Progent's affordably priced IT service packages, small organizations can choose a basic co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.

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    Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.

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    Progent believes that a carefully designed and executed network is a crucial piece for accelerating a company's growth, and Progent follows this philosophy in our corporate system environment. Progent has built a fault-tolerant virtual office infrastructure that allows our in-house engineers and certified contractors to offer rapid and efficient service, cooperate easily on sophisticated jobs, and gain from professional and private growth by acting as a member of a dynamic company ethos of self motivation and independence.

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    The cluster technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and maintenance of clusters that offer greater levels of network dependability, security, performance, and flexibility. New or enhanced features include cluster Validation, easier setup and deployment, unified cluster management, new cluster infrastructure for maximum uptime, better security and quorum models, elimination of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the advantages of failover clusters, design and execute a deployment, educate your IT staff to administer your failover clusters, deliver continuing consulting and technical help services, and create and test a workplace recovery plan.

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  • Largest Support Consultant CCSI
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    Progent offers customers the services of engineers who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to know that their computer service professionals have formal testing as well as broad practical backgrounds so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly superior vendor help than is offered to uncertified consultants, allowing Progent to offer clients a better level of IT service. In other cases, major certifications such as CISA or ISSAP for network security can help enterprise customers to demonstrate compliance with regulatory demands by engaging the services of recognized industry experts.

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    Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it easier to copy system images, control mobile computers, and run management tools. In addition to alerting you about ways to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and standards to manage PDAs and smart portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates standards, processes and IT products to keep your IT computer system protected.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.

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  • Exchange 2000 Upgrade Consulting
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    Progent is among the most expert network consulting firms for creating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small companies get the full benefits of Microsoft Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

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    Progent's Jabber consultants can provide remote or on-premises expertise to help organizations of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth support for the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.

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    Progent is seeking to hire fulltime, results-oriented Microsoft accredited engineers with MCSE certification; Cisco certified system consultants with Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISM or equivalent security certification; and advanced system design consultants with a background in mobile solutions, wireless networking, high uptime, business continuity, data protection, and server virtualization. Progent also is looking for employees to join Progent's staff of help desk service technicians and remote troubleshooting professionals. Also, Progent is looking for talented administrators who can operate effectively in Progent's high-growth, virtual office culture.

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  • DopplePaymer ransomware recovery Consultant Services
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    Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky.

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  • Amazon MWS integration Developer
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    Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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  • Consult Online Acrobat Writer Training
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    Progent's webinar training classes offer small companies the affordability, convenience, and flexibility of virtual seminars plus the effective training methods of seasoned instructors who use advanced collaboration software to reproduce real-time, interactive classrooms. Progent can provide online training for popular desktop applications including components of Microsoft Office such as Office Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management reporting solutions including MS Dynamics GP; as well as other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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