Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Chattanooga
Progent's consulting support for network service organizations in Chattanooga Tennessee allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support under your brand as a seamless extension of your regular network services group. These services can ease the way for you to grow your revenue, close gaps in your service offerings, satisfy your customers, and increase your bottom line.
Progent's nationwide team of network infrastructure experts, desktop support technicians, IT admins, and cybersecurity professionals have worked as transparent expansions to the IT staffs of some of the world's biggest IT service businesses. Progent's range of technical knowledge enables you to add to the scope of your IT service practice, and Progent's close integration with your support team lets you elevate and protect your company's brand.
Progent is an IT support firm with two decades of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network engineers of any independent computer support company in the world. Progent has delivered online technical support and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's reseller program for IT service providers offers transparent resale to your customers of professional services. Progent invoices you directly and performs under your direction to deliver your customers consulting and support services under your branding. Also, Progent has a low-cost Off-hours Support Program for clients who need access to 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are the heart of a successful Help Desk. But full-featured ticketing platforms are not just expensive to acquire and staff, but difficult to set up and manage. Small or niche IT service providers do not have the necessary financial or human resources. Progent's Help Desk and ticketing program offers IT service organizations an affordable way to keep their own branding while providing their customers world-class desktop support services backed by an advanced ticketing platform and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Help Desk and ticketing solution for IT support organizations takes advantage of Progent's investments in highly scalable ticketing software, an online desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish communications with your current ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing solution enable you to expand your physical and virtual support workload, the diversity of technologies your business can handle, the number of geographies you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT service companies include:
Progent's Consulting for Network Service Providers
Progent's consulting expertise for network service firms allows you to become a sole source for virtually all technical expertise your clients may require. You can build your team and core IT skills steadily without being forced to decline opportunities owing to a lack of in-house expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
Progent's Areas of Expertise for Chattanooga, Tennessee Organizations
Progent's nationwide team of certified consultants and technical experts can provide Chattanooga, Tennessee businesses a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
Learn More Details About Progent's Consulting Support for IT Service Organizations in Chattanooga, Tennessee For additional information about Progent's reseller program for network service organizations in Chattanooga, Tennessee, call 1-800-993-9400 or refer to Contact Progent.