Chattanooga Consulting for Computer Support Providers
Short-Term Staff Expansion
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Organizations in Chattanooga
Progent’s consulting support for network service firms in Chattanooga Tennessee allows your company to provide your clients Progent's consulting and Help Desk Call Center support with your company's brand as a transparent supplement to your regular network support team. This can put you on the fast track to add to your client base, fill out your service catalog, satisfy your clients, and increase your profits.
Progent's team of network engineers, PC support specialists, IT administrators, and cybersecurity consultants have acted as seamless adjuncts to the IT groups of some of the country's biggest IT service businesses. Progent’s breadth and depth of technical knowledge enables you to add to the scope of your IT support practice, and Progent’s transparency helps you promote and preserve your branding.
Progent is a network consulting company with two decades of background providing remote expertise to small and mid-size organizations. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network engineers of any independent computer services company in the world. Progent has provided remote technical assistance and consulting to customers in every state in the country. (Refer to testimonials from Progent's clients.)
Reselling Progent's Services With Your Own Brand
Progent's consulting program for IT service providers offers seamless resale to your customers of professional IT services. Progent bills you directly and works under your instructions to provide your customers consulting and support services under your brand. In addition, Progent offers a low-cost Off-hours Support Program for clients who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Providers
Ticketing systems are the enabling technology behind an effective Help Desk. But enterprise-grade ticketing platforms are not only expensive to acquire and staff, but also challenging to set up and maintain. Small or niche IT support providers rarely have the required financial or human resources. Progent's Call Center and ticketing program gives IT service firms an affordable way to retain their own branding while delivering their customers world-class desktop support services built around a best-of-breed ticketing system and reinforced by fast escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Organizations
Progent's Service Desk and ticketing program for IT service organizations takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop support staff, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can set up data interchange with your current ticketing system. The features offered with Progent's Service Desk and ticketing services allow your IT service firm to expand your support workload, the diversity of technologies your firm can take on, the locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop support team provides Level 1 end user help with 1-hour service level agreement (SLA) to commence work during normal business hours.
- Normal support hours are from 5am to 7pm PST, five days per week.
- Extended support is offered at extra cost.
- Optional on-premises support in major metros is available throughout the US at additional cost.
- You keep full control of your customers and invoicing.
- Your customers submit service requests using your branded web portal, a toll-free number, or by sending an email to your specified email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service organizations allows your support team to become a single source for practically all technical guidance and troubleshooting your clients may require. You can grow your staff and strategic IT skills steadily without having to turn down new business due to a lack of in-house expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your internal support group, responding to your coordination, and invoices you rather than your client.
- Granular Billing: Progent charges on a per-minute basis to minimize costs.
- Detailed Service Documentation: Progent uses an advanced reporting system to ensure that all IT services delivered are thoroughly documented. This makes it easy for you to shift account responsibilities to internal personnel once you have sufficient people and relevant technical skills.
- Safely Expand Your IT Support Practice: You can quickly and efficiently take on more jobs outside your main areas of expertise and open additional geographies without the risks involved with increasing your full-time staff too quickly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum network service firm by offering more solutions to more clients using your own company name.
- Add to Your IT Support Portfolio: Progent offers world-class support in a broad range of IT disciplines and can act as a reliable reservoir of skills for growing your IT service operations.
- Fast Escalation: Thanks to a sizable team of high-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the most challenging problems can be handled promptly.
- Keep Your Clients Happy: Happy clients keep coming back. By joining with Progent, you can continue making your customers successful without ever requiring clients to look for help from your competitors.
- Remote Technical Support Experts: For two decades, Progent has delivered online network support from Help Desk support to advanced consulting. Effective online service cuts costs and produces fast solutions.
- Top Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Chattanooga, Tennessee Businesses
Progent's seasoned roster of certified consultants and technical experts offers Chattanooga, Tennessee organizations a broad range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- AD Integration
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Windows Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Recovery Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Surveys
Learn More Details About Progent's Consulting Program for Network Service Organizations in Chattanooga, Tennessee To learn more information about Progent's consulting program for IT service firms in Chattanooga, Tennessee, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Custom Applications Development Company
Top Ranked Custom eCommerce Development Firm
For custom application development, Progent can provide software design consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
VPN Online Support Services
Computer Consultant Remote Access
Cisco's security and offsite access technology for small to medium sized businesses represent a complete array of manageable protection products to help you safeguard your entire information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate goals.
Exchange Server 2007 Support and Help
Exchange Server 2019 Online Support Services
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email systems for companies in the and throughout the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers compliance, high availability, easy access for off-site and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2000. Progent can also assist small or mid-size companies to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.
Remote Support Telecommuter Collaboration
Emergency Work from Home Collaboration Software Configuration
Progent can assist small and medium-size businesses to set up collaboration applications to enable their teleworkers to benefit from productive interaction with fellow workers and customers.
MSF Technical Support Outsource
Enterprise Services Project Methodology Tech Support For Small Business
In conducting IT tasks for enterprise clients, Progent follows a phased approach driven by specified milestones so as to achieve financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional implementation. All phases are recorded to provide a comprehensive description of IT services performed and to help in downstream network maintenance.
MCSE Expert Certified Exchange 2016 Mailbox migration Online Troubleshooting
Microsoft Exchange Server 2016 Migration Support and Integration
Progent can assist you in all facets of your migration to Exchange Server 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
24-7 Aironet 802.11ac Access Point Support and Help
CCIE Certified Aironet 3600 Access Point Onsite Technical Support
Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises integration and debugging services to assist you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office layout, construction, and expected workloads.
Microsoft Dynamics GP Outsourcing
Dynamics GP Power BI Onsite Technical Support
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution built, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP line, provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented design you can license only the functions you currently require, with the ability to expand users and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you install, configure and administer Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Consulting Services Redundant Connectivity
Fault Tolerant Interoffice Connectivity IT Consultant
Progent’s non-stop inter-site connectivity and fault tolerant system connection consultants can help small businesses create non-stop Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can design and implement high-availability Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Online Photoshop Training Service Providers
Online Office PowerPoint Learning
Progent's webinar training classes provide small companies the cost savings, ease, and versatility of virtual seminars plus the effective training methods of experienced teachers who use sophisticated technology to emulate live, interactive learning environments. Progent can provide webinar education for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Visio: Dynamics business accounting and analytics software such as MS Dynamics GP (Great Plains); plus other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Sun Solaris Integration Services
Support and Setup Sun Solaris
If your company network combines Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, transparent information exchange, high availability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence support services feature network architecture integration and support, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk support.
Branch Location Integration Services
Microsoft Certified Expert Sales Office Network Consultants
Years of background providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique capability for serving branch offices that need network service with the flexibility common to with small firms but which includes effective communications, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a sales office located anywhere in California or any area covered by Progent's engineers, Progent can offer a broad range of in-person and off-site IT consulting services and system architecture assistance.
Top Ranked Consulting Services BlackBerry BPS
BlackBerry Email Engineers
Progent offers the services of BlackBerry-certified experts who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and successfully, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven remote service delivery model, offers small companies an efficient solution for incorporating BlackBerry technology seamlessly into their IT network.
CIO Network Engineer
CIO Configuration
Progent can provide the temporary services of a seasoned CIO to provide strategic direction to help your company select and maintain IT solutions appropriate for your present situation and that can be a solid foundation for your future growth. Progent's temporary CIO consulting services provide economic advantages to companies trying to maximize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading OS platforms and networking technologies plus a broad range and application software, Progent is in an ideal situation to offer objective advice along with expert technical support for developing information systems that match the special requirements of your business.
24/7/365 Mac Phone-based Services
macOS Troubleshooting Specialist
Progent provides nationwide online technical support and consulting services for businesses who run Apple Mac OS X environments or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide macOS and Mac OS X users a range of IT services such as desktop assistance, upgrading to the latest edition of OS X from earlier editions of Mac, plus expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help provides optimum return for your IT budget by extending user productivity and limiting the hours billed for network analysis and repair. Advanced online support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In most of situations your IT issues can be remediated over the phone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the toughest system problems.
ASA 5550 Firewall Remote Support
Cisco Firewall Upgrade Technology Consulting
Progent's Cisco certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Data Center IT Consulting
Top Rated Online Support Services Colocation
For large organizations, Progent can supplement in-house IT groups by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can act as a transparent local extension of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network design, Sarbox compliance, project management, and top-level support for multiple location network environments based on Enterprise Windows 2000. Progent can provide field engineers and technicians to assist with a campus move or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.
Data Center Outsourcing
Enterprise Security IT Consulting Company
For large businesses, Progent can supplement in-house network support groups by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a transparent local supplement of enterprise network management. Progent’s enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a campus move or branch move, or a system designer to assist with building or using an Internet Data Center or co-location site.
MS SQL Server 2008 IT Services
Microsoft SQL Server 2008 Consultant
Progent's Microsoft-Certified SQL engineers can provide an array of support services to assist small businesses to design, implement, administer, and troubleshoot Microsoft SQL Server 2008 solutions in order to realize the maximum strategic benefit from Microsoft's state-of-the-art information management technology. In addition, Progent can provide expertise for network infrastructure, enterprise-wide security, and application programming to increase the business value of your IT network.
Top Ranked ProSight Email Virus Filtering Consultant
ProSight Email Encryption Consultants
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Windows Server 2019 Kubernetes Containers Specialists
IT Consultant Windows Server 2019 Kubernetes Containers
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Internet Security and Acceleration Server Computer Consultants
Internet Security and Acceleration Server Consulting Services
Progent's Microsoft-certified ISA Server consultants have broad experience developing Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
Engineer Non-stop Load Balancing
Cisco Content Router Online Technical Support
Progent provides high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Forefront Threat Management Gateway 2010 Computer Consultant
Integration Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed Internet gateway that acts as a one-server platform for an array of security features including an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can help you to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Microsoft Active Directory Engineers
Microsoft AD Engineer
Windows Enterprise Directory demands extensive practical experience to configure optimally across a large corporation. Progent’s Microsoft Certified consultants are skilled in designing, deploying, and troubleshooting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual beta software configuration objects in production AD systems, and repair of failed configurations of AD and Active Directory-integrated programs.
Firepower Management Center Computer Consulting
Cisco PIX to ASA upgrade Remote Support Services
Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Support Outsourcing Knowledge Transfer
IT Training Remote Troubleshooting
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Small companies who utilize familiar independent consultants or who employ internal support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, secure, and efficient.
Microsoft Hyper-V 3.0 Configuration
Windows Server 2012 R2 Hyper-V 3.0 Consultant
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut network costs and improve productivity.
Helpdesk for at Home Workforce Computer Consultants
Engineer Teleworker
Progent has 20 years of experience assisting small and mid-size companies to plan, deploy, optimize, manage, and debug IT networks that incorporate at-home workers.
Network Consultant Intune and Apple iOS
Intune and Windows 8.1 Computer Consulting
Progent's Microsoft-certified Intune consultants can assist your organization to assess the strategic value of adopting Intune for configuring and managing your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to configure policies, plan and deploy pilot systems to evaluate the benefits of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
System Center 2016 Cloud Integration Support and Help
Consultants System Center 2016 Disaster Recovery
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent’s Microsoft Premier network support professionals. With Progent's affordably priced IT support programs, small businesses can choose a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, protection, and productivity.
Linux with Windows Services
Biggest Support Outsourcing Windows and Linux
If your office computer system mixes Linux technology platforms with Windows, Progent can show you how to integrate your IT resources into a unified network that allows all your OS platforms to coexist for easy administration, transparent dataflow, high availability, enhanced throughput, and strong security. Progent's Linux and MS Windows coexistence support offerings feature network infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical help and repair, in-person technical support, and Help Desk support.
