Chattanooga Consulting Expertise for Network Support Firms
Short-Term Support Team Expansion
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Providers in Chattanooga
Progent's consulting services for network service organizations in Chattanooga Tennessee allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support using your own branding as a transparent supplement to your regular network services group. This can put you on the fast track to grow your revenue, flesh out your service portfolio, create happy customers, and increase your profits.
Progent's team of network engineers, desktop support specialists, network admins, and cybersecurity consultants have acted as transparent supplements to the IT groups of some of the world's biggest IT support businesses. Progent's breadth and depth of expertise allows you to broaden the capabilities of your IT support business, and Progent's transparency lets you promote and protect your branding.
Progent is an IT consulting company with 20 years of experience delivering online expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco CCIE network infrastructure experts of any independent computer services firm in the world. Progent has provided online IT assistance and advanced consulting to clients in every state in the U.S. (Check out testimonials from Progent's clients.)
Providing Progent's Support Services Under Your Own Brand
Progent's reseller program for IT service firms features transparent resale to your customers of professional IT services. Progent bills your firm directly and performs under your instructions to provide your customers support services under your branding. In addition, Progent offers a low-cost Off-hours Support Program for customers who need 24x7 support.
Help Desk Call Center and Ticketing for Network Service Organizations
Ticketing is the heart of a successful service desk. But modern ticketing platforms are not only expensive to acquire and staff, but difficult to configure and manage. Small or niche IT service organizations rarely have the required financial or human resources. Progent's Call Center and ticketing solution gives IT support organizations a practical way to keep their company branding while delivering their customers world-class desktop support services backed by an advanced ticketing system and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing program for IT service firms takes advantage of Progent's sizable investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing system as a secure tenant or Progent can set up communications with your existing ticketing platform. The features offered with Progent's Help Desk and ticketing services enable your IT service firm to expand your physical and virtual support workload, the diversity of technical issues your business can handle, the number of locations you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service companies include:
- Progent's online desktop service staff delivers Level 1 end user assistance with 1-hour service level agreement to begin work during standard work hours.
- Normal support hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional on-premises service in major metros is available across the US at additional cost.
- You keep complete control of your customers and billing.
- Your clients submit incident reports by means of your own branded web portal, a toll-free phone number, or by sending a request to your specified mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Providers
Progent's consulting for network service firms allows you to become a single source for practically all technical guidance and troubleshooting your clients may require. You can build your staff and core IT skills at your own pace without being forced to say no to new business due to a gap in in-house expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a seamless supplement to your internal support group, responding to your direction, and invoices your firm instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize costs.
- Extensive Service Documentation: Progent utilizes an advanced service documentation system to make sure all IT services delivered are thoroughly described. This enables your IT support organization to transfer account assignments to in-house personnel once you have sufficient people and relevant technical skills.
- Safely Expand Your Service Business: You can quickly and safely accept more jobs beyond your core fields of excellence and open additional geographies without assuming the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Brand: You can improve your positioning as a comprehensive network support provider by delivering more solutions to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent offers top-tier support in a wide range of technologies and can act as a dependable reservoir of skills for growing your IT support operations.
- Fast Problem Escalation: Thanks to a sizable team of senior IT experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging problems get resolved promptly.
- Keep Your Customers Happy: Satisfied customers keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for help from other support firms.
- Remote Support Professionals: For two decades, Progent has delivered online IT support from Help Desk support to high-level consulting. Effective remote service saves money and produces fast results.
- Advanced Industry Certifications: Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Chattanooga, Tennessee Organizations
Progent's seasoned team of certified consultants and technical experts can provide Chattanooga, Tennessee companies a wide range of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud
- Online IT Support
- Telecommuter Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Cybersecurity Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Windows Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- iPhone Support
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Program for Network Service Providers in Chattanooga, Tennessee To learn more information about Progent's reseller support for network service firms in Chattanooga, Tennessee, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Tracking Service Costs Specialists
Service Reports Online Consulting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by every consultant to each customer. The practice of documenting and organizing service activity allows more effective service and eliminates a slew of typical problems such as when a service client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Onsite Technical Support Microsoft SQL Server 2019
SQL Server 2019 R Services Computer Consulting
Progent's certified SQL Server 2019 experts can assist you to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid online or onsite access to consulting experts in system planning and deployment, software programming, SQL Server management, and network security.
Microsoft Certified Partner Server Administration
Microsoft Certified Partner Integration Specialists
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete support for your IT network.
Dynamics GP Accounting Configuration
Microsoft Dynamics GP ERP Help and Support
Key features of Dynamics GP accounting include a modular structure that lets you license just the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and provide a highly integrated environment, enhanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business information, the ability to process information from virtually any database or workstation application into Microsoft GP/Great Plains, and an open design that makes it possible to create custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.
Small Office Networking Firms
Tech Consultant Small Business
Progent's Microsoft and Cisco certified computer engineers offer expert help with a wide array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in select cities across the country and anywhere in . Progent offers remote support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISA and CISSP-qualified security consultants to handle high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
24/7 Enterprise hybrid cloud integration Consult
Microsoft Microsoft Azure hybrid cloud integration Professional
Progent can provide expert online support to help organizations connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that utilize on-premises IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Computer Installation Consultant Hourly Cost
Value Pricing Computer Specialists
Progent's pricing policy is to charge for online service and on-site help per minute. Consequently, you are charged only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services delivered during regular working hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you will not be tempted to permit simple problems to stay unaddressed.
SQL Server 2017 and Amazon Marketplace Web Service Network Consultant
Specialist SQL Server 2017 Security and Compliance
Progent's certified SQL Server 2017 experts can help you to plan and implement an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Solaris Consultants
UNIX Consultant
If your office computer system combines Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance offerings feature network architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Contact Center support.
System Center 2016 and SSRS Reporting Computer Consulting
Support Outsourcing System Center 2016 and Skype for Business Integration
System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center solution.
Unified Communications Manager IM and Presence Service On-site Technical Support
Collaboration Technical Consultant
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the center of Cisco's collaboration solution. Cisco Unified CM and Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable online and onsite support to assist businesses of all sizes to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver maximum productivity. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server.
Immediate Small Business Wireless Access Point Consultant Services
Small Business WAP131 IT Consultant
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite configuration and troubleshooting support to assist you to design, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point deployments of any scale or architecture.
Mac Online Technical Support Consultant Services
Consultant Services Mac Technical Support
Progent provides nationwide online phone support and troubleshooting services for companies who run macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's consultants can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, upgrading to the latest edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help offers maximum leverage for your information technology budget by preserving client productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the most challenging network issues.
Microsoft Office 2003 Small Office Server Support
Microsoft Windows Network Installation
Progent's computer outsourcing services for small businesses include designing 2003 Server, .NET, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, fixing stubborn integration problems, and creating a comprehensive security strategy. Progent can help you enhance network availability and throughput via non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs definition, resource identification, bill of materials development, vendor selection, procurement logistics, and full documentation. Progent's IT outsourcing service also features education for office productivity products such as Microsoft Office.
Windows 2003 Server On-site Technical Support
Windows Server 2003 Consultants
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance offerings include system planning, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Top Quality Consulting Windows Server 2016 Cloud Witness
Windows Server 2016 PowerShell Technical Consultant
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft SQL Server 2016 and Amazon Marketplace Web Service Online Support Services
24-7 SQL Server 2016 Data Mining Consulting
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, data security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Top Rated SentinelOne Virus Rollback Consultants
24/7/365 Consultancy SentinelOne Phishing Defense
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Remote Dynamics GP App Development Design Firms
Microsoft Dynamics Outsourced Programming
Progent's seasoned application designers and software developers can assist your business to build customizations to Microsoft GP/Great Plains that support the special needs of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Outsourcing Network Management outsourcing consultants
Managed IT Services Consultants Online Technical Support
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain small in-house IT support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of the ProSight catalog of managed IT services include flat-rate network maintenance costs, automation of common administrative processes, ongoing adoption of new technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with strategic objectives, guidance from veteran network consultants, and freeing up management to focus on business issues instead of ever-changing computer technology.
ProSight Remote Desktop Management Remote Support Services
ProSight Patch Management Online Support Services
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact your business.
System Center 2016 and SQL Server Professionals
Open Now Microsoft System Center 2016 IT Services
Progent has over two decades of experience integrating, and supporting the key components that make up Microsoft System Center and can help your organization to design, install, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the current edition of Microsoft System Center from an earlier one or from another datacenter management solution to provide the benefits of enterprise-class provisioning, centralized management, security, plus infrastructure and critical application performance monitoring.
IT Consultant Microsoft Operations Manager
Remote Support Services System Center Operations Manager
Progent provides a variety of network service bundles for small companies. These information technology outsourcing and network monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a next-generation network and IT support software platform that monitors the reliability, throughput, and security of your information system and isolates potential problems before they can bring down your system. With Progent's affordably priced network support programs, small businesses can select a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.
Hornetsecurity Altaro M365 Mailbox Backup Network Consultant
Hornetsecurity Altaro 365 Total Teams Chat Backup Remote Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Urgent Microsoft Exchange 2007 Consultants
Exchange 2007 Server Consultants
Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Cisco Virtual Private Network Online Help
VPN Technical Support
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive line of hardware and software targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Smartphone Synchronization Data Recovery
Remote Desktop Network Architect Firms
Progent's remote connectivity and wireless synchronization specialists can assist you to design and configure secure access solutions for off-site desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing you to improve the productivity of your off-site workers.
wireless VoIP phones and Meraki APs Computer Consultants
Professionals WAP
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
SCVMM 2016 and VMware Consulting Services
SCVMM 2016 Storage QoS Computer Consulting
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy releases of VMM, design processes for building and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi support.
Wi-Fi RF Spectrum Analysis for Wi-Fi Professionals
Wi-Fi Site Survey Outsourcing
Progent's wireless site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming capability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and on-premises survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Windows 2019 Hyper-V Support
24/7/365 Consultant Windows Server 2019 Cybersecurity
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
WatchGuard Firebox T55 Firewall Information systems Security Outsourcing
WatchGuard XTM Firewall Firewall Configuration
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
SQL Server Management Studio Network Consulting
SQL Server 2016 Migration Configuration
Microsoft SQL Server 2016 introduces major improvements in speed, scale, data security, uptime, mobile computing integration, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to help organizations of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Supplemental Call Center Online Troubleshooting
CISA Certified Security Expert Extended Help Desk Setup and Support
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Cisco EWC for Catalyst 9100 AP Integration Support
Catalyst 802.11ax Access Point Configuration
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 WAP experts can provide economical remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.
Postini Technology
Postini Installation support
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that offers small businesses world-class defense against spam, viruses, DHA attacks, and other varieties of email-borne assaults on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and anti-virus services that defuse email attacks before they can breech the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, irrespective of server platform, hardware technology, or data center location.
