Chattanooga Specialists for Network Service Organizations
Short-Term Support Team Augmentation
Progent's Consulting, Help Desk, and Ticketing Support for IT Service Organizations in Chattanooga
Progent’s consulting services for network service organizations in Chattanooga Tennessee enables you to provide your clients Progent's consulting and Help Desk Call Center support under your company's own branding as a seamless supplement to your in-house IT support group. These services can help you add to your client base, flesh out your service catalog, create happy customers, and increase your profits.
Progent's roster of network experts, desktop support specialists, IT administrators, and data security professionals have worked as transparent extensions to the IT staffs of some of the world’s biggest IT service businesses. Progent’s breadth and depth of technical knowledge allows you to add to the capabilities of your IT support practice, and Progent’s close integration with your support team helps you elevate and preserve your company's brand.
Progent is a network support company with two decades of background providing online expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any private IT services firm in the world. Progent has delivered online technical assistance and consulting to clients in every state in the U.S. (See testimonials from Progent's clients.)
Reselling Progent's Support Services Under Your Own Brand
Progent's consulting program for IT service organizations offers transparent resale to your customers of professional services. Progent invoices your firm exclusively and works under your instructions to provide your clients consulting and support services under your branding. In addition, Progent has an affordable Off-hours Support Program for clients who require 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing systems are fundamental to an effective service desk. But modern ticketing platforms are not just expensive to license and staff, but also challenging to set up and maintain. Smaller IT service providers do not have the required resources. Progent's Service Desk and ticketing solution gives IT service firms an economical way to keep their company branding while providing their customers responsive desktop support backed by an advanced ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Help Desk and ticketing solution for IT service companies leverages Progent's sizable investments in advanced ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing system. The standard and optional features available with Progent's Service Desk and ticketing services allow your IT service firm to expand your physical and virtual support workload, the diversity of technical issues your business can handle, the number of locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT service companies include:
- Progent's remote desktop support staff provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service times are from 5am to 7pm PST, five days a week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in larger metros is offered across the US at extra cost.
- You keep complete control of your customers and billing.
- Your clients enter incident reports by means of your branded Internet portal, a toll-free phone number, or by sending an email to your assigned mailbox.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for network service providers allows you to become a sole point of contact for virtually all technical guidance and troubleshooting your customers may need. You can grow your staff and core IT skills at your own pace without being forced to turn down new business owing to a gap in in-house expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal IT service group, under your coordination, and invoices you instead of your client.
- Granular Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent utilizes an advanced documentation system to ensure that all services performed are thoroughly documented. This allows you to transfer service assignments to in-house personnel once you have enough people and appropriate technical skills.
- Safely Expand Your IT Support Practice: You can easily and affordably take on more opportunities outside your main fields of excellence and serve new territories without assuming the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can solidify your positioning as a full-spectrum IT support firm by offering more services to more clients under your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers world-class support in a wide array of technologies and can act as a dependable reservoir of skills for expanding your IT service operations.
- Rapid Problem Escalation: With a large team of top-level consultants available, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging issues get resolved fast.
- Keep Your Clients Satisfied: Happy customers keep coming back. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for help from other support firms.
- Remote Technical Support Professionals: For 20 years, Progent has delivered online IT support from Help Desk support to high-level consulting. Effective online service cuts costs and produces quick solutions.
- Major Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Chattanooga, Tennessee Businesses
Progent's nationwide team of certified engineers can provide Chattanooga, Tennessee organizations a broad range of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Dynamics GP Consulting
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Support
- Teleworker Support Services
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Integration
- Cybersecurity Expertise
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtualization Management
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- BYOD Integration
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for Network Service Firms in Chattanooga, Tennessee To learn more details about Progent's reseller program for network service firms in Chattanooga, Tennessee, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Onsite Technical Support Dynamics GP/Great Plains Features
Microsoft Dynamics GP ERP Computer Consultants
Progent can show you how to prepare and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business interruption by designing and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that work transparently with Microsoft Dynamics GP.
Forefront Threat Management Gateway Computer Consultant
Forefront TMG Outsourcing
Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that acts as a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified consultants can assist your company to design and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
3800 Router Online Consulting
3900 Router Support and Integration
Cisco offers a full product line of routers including routers designed to provide the security, performance, and reliability required by customers from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
Office Word and PDF Technology Professional
Office Word co-editing Consulting
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of affordable online consulting services to help your organization to manage your existing Microsoft Word environment or assist you to migrate to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various releases of Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training classes customized for your special requirements.
wireless VoIP phone integration Integration
Cisco Expert wireless VoIP phone and Aironet APs Online Support Services
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are on the move within campus, hospitality, retail or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer remote and onsite support to help your organization build and administer a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.
Altaro O365 Mailbox Backup Computer Consultants
Altaro Office 365 Mailbox Backup Support and Help
Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your M365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Microsoft Certified Partner Lync Server 2013 Persistent Chat Engineers
Network Consultants Microsoft Lync Server 2013 IM
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and network architects can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Remote Microsoft Windows 2008 R2 Troubleshooting
Windows Server 2008 DirectAccess Technology Consulting Services
Progent's Microsoft-certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your company, create test systems and migration plans, install Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to use enhanced management tools, and deliver continuing consulting and support via affordable options including Help Desk Call Center support and remote technical assistance.
Windows Server 2016 Health Service Technology Consulting Services
Windows Server 2016 Fault Domains Technology Consulting
Progent's certified IT experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft Windows Server 2012 Clusters IT Consultant
Microsoft Windows Server Failover Cluster Consulting Services
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the advantages of utilizing Microsoft Windows Server 2012 clustering to build an advanced fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
Microsoft Windows 11 Snap Groups Professionals
Windows 11 Security IT Consultants
Progent's Microsoft-certified Windows 11 experts can provide a range of services for Windows 11 including cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center services.
Microsoft Dynamics RMS Application Consultants
Navision Technology Consulting
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific business requirements. Progent’s Microsoft-certified consultants provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting support for secure, company-wide information sharing plus interfacing with Customer Relationship Management products.
Windows 7 Upgrade Professional
Computer Consultation Windows 7 Migration
Progent's Microsoft certified engineers offers remote and on-premises support expertise to assist you to manage, maintain, and troubleshoot computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and remote system monitoring and alerts.
Help Desk Management Services Support Services
Immediate CISSP Certified Security Helpdesk Outsourcing Services Information Technology Consulting
Progent's Microsoft authorized experts offer several ways to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the numerous top level Help Desk application programs on the market and determine which products may be excessively costly, miss critical functions, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or indisposed workers.
Microsoft Windows 11 Snap Layouts Engineers
Windows 11 RPA Consultant
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services for Windows 11 including cloud solutions, mobile management, teleworker access, security and compliance, automated deployment, and Help Desk support services.
24-7 Reseller Anti-Virus
Postini Installation support
E-Mail Guard is a complete solution for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by offering constantly updated spam and virus blocking, policy management, content testing, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outgoing email filtering to help you troubleshoot your e-mail system and specify and enforce company security policy.
Computer Consultant ISA 2004 Enterprise Edition Server
Internet Security and Acceleration Server Specialists
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security needs without limiting your network.
24x7 Network Engineer At Home Employees Collaboration Software
Remote Technical Support Telecommuter Collaboration
Progent can assist small and medium-size businesses to implement collaboration solutions to permit their at-home employees to engage in positive interaction with fellow workers and other stakeholders.
Best Lync Server 2013 conference bridges Consulting
Lync Server 2013 and Exchange UM Server Consulting Services
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to design and execute an installation of Lync Server that unifies the control of Instant Messaging and Presence and improves the productivity of your office employees, telecommuters, and mobile workforce. Progent can in addition help you to perform a smooth upgrade to Lync Server from Office Communications Server or Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and offer webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
Azure AD SSO Support
Remote Microsoft AD DS Engineers
Progent’s consultants can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity and access management across onsite and cloud assets.
Exchange Server 2003 Remote Support
Remote Support Services Microsoft Exchange 2003 Upgrade
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to finish your move quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Juniper SA Series SSL VPN Security Audit Services
Juniper SA2500 SSL VPN Secure
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Top Altaro Office 365 Mailbox Backup Professionals
Altaro O365 Teams Chat Backup Professionals
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Dynamics GP Software Computer Consultants
24x7 Microsoft Dynamics GP Consultants
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to license only the capability you currently require, with the ability to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software consulting engineers can show you how to install, configure and manage Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Cisco Router Integration Company
Cisco Architecture Security Consulting Services
Progent can provide rapid online access to Cisco CCIE network infrastructure experts. Progent's CCIE experts can link to your network using powerful remote diagnostic utilities to provide quick and affordable troubleshooting and repair of critical network issues.
Microsoft Experts Online Office 365 Word Training Integration Consultant
Consulting Online Microsoft Office 365 Training
Progent's webinars offer small businesses the affordability, convenience, and versatility of online learning and the proven pedagogic methods of expert instructors who use sophisticated technology to emulate real-time, participatory classrooms. Progent offers remote training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management solutions such as Microsoft Dynamics GP (Great Plains); plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Support and Help Offsite Workers Endpoint Security
Offsite Workforce Cybersecurity On-site Technical Support
Progent can assist small and medium-size businesses to implement endpoint security defense solutions and deliver response expertise needed to support offsite workers.
Clustered Server Support and Setup
Remote Windows 2003 Cluster Server IT Consulting
Progent provides Windows Cluster Server consulting to help your organization deploy non-stop clustered servers designed to deliver 100% operation. Clustered Windows servers for fault-tolerant networks include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By showing you how too design fault-tolerant server clustering environments based on Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows engineers make sure that your high availability server clusters are set up to optimize the strategic advantage of your IT system.
Enterprise Project Management Consultants
Project Design Engineer
For enterprise project management support, Progent offers access to veteran information technology professionals with years of experience in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to leading practices to ensure that major projects are completed on time and within budget.
Cisco CUBE and ASR Routers Computer Consultants
Online Support Services Cisco SIP Architecture
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or onsite expertise to assist companies to migrate smoothly to a modern unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for access to a SIP PSTN trunk.
Consultant Microsoft 365 Migration
Top Quality Online Support Office 365 Word Integration
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of productivity programs and cloud services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in an array of product bundles targeted at customers ranging from individuals and home offices to enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.
Cisco VPN Setup and Support
Remote Access Information Technology Consulting
Cisco's security and remote connectivity solutions for small to mid-size companies represent a complete range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your business objectives.
GIAC Security and Compliance Test Specialists
Cisco and Microsoft Certified Security Evaluation GIAC Certified
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the security capabilities addressed within GIAC certification including evaluating infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
CISA Certified Auditor Cybersecurity Company
CISA Security Audit Technology Professional
The CISA accreditation is a globally recognized achievement that signifies mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of IS audit process, IT governance, systems and architecture lifecycle, IT service delivery, safeguarding of information resources, and business continuity planning.
MOM 2000 Case Study
Operations Manager Case Studies
Before Progent’s MOM-based solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent can now address network issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can deal with looming problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class reliability, safety and productivity.
