Chattanooga Ransomware Defense and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may take longer to become aware of a break-in and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to achieve within a target's system, the more time it will require to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses in the Chattanooga metro area to locate and isolate infected devices and protect clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Chattanooga
Current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a settlement payment in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers demand an additional ransom in exchange for not posting this information on the dark web. Even if you can restore your system to a tolerable date in time, exfiltration can pose a big issue depending on the nature of the downloaded information.

The recovery process after a ransomware attack involves several distinct phases, the majority of which can proceed concurrently if the response team has enough members with the required skill sets.

• Containment: This urgent initial step involves arresting the lateral progress of the attack within your IT system. The more time a ransomware attack is permitted to go unchecked, the longer and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include isolating infected endpoint devices from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
• Operational continuity: This involves bringing back the IT system to a basic useful level of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and secure endpoint access. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's managers and network support staff to prioritize tasks and to get essential resources back online as quickly as possible.
• Data restoration: The effort necessary to restore files impacted by a ransomware assault depends on the state of the network, the number of files that are encrypted, and which recovery methods are needed. Ransomware assaults can take down pivotal databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications depend on SQL Server. Often some detective work could be required to find clean data. For instance, non-encrypted OST files may have survived on employees' desktop computers and notebooks that were off line during the assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Setting up modern antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the advantages of the same AV technology implemented by many of the world's largest corporations such as Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, mitigation, recovery and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include establishing the type of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryptor utility; troubleshooting decryption problems; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack state; and restoring machines and software services.
• Forensics: This process is aimed at uncovering the ransomware attack's storyline across the network from start to finish. This audit trail of the way a ransomware attack travelled within the network assists you to assess the impact and highlights shortcomings in policies or work habits that need to be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is typically given a high priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other important recovery processes like operational resumption are pursued in parallel. Progent maintains a large team of IT and cybersecurity professionals with the knowledge and experience needed to perform the work of containment, business continuity, and data restoration without disrupting forensics.

Contact Progent for Ransomware Cleanup Expertise in Chattanooga
For ransomware recovery consulting services in the Chattanooga area, phone Progent at 800-462-8800 or visit Contact Progent.