Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff may be slower to become aware of a breach and are least able to organize a quick and coordinated defense. The more lateral progress ransomware can achieve within a victim's network, the more time it will require to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineer can help businesses in the Chattanooga metro area to locate and quarantine breached servers and endpoints and protect undamaged assets from being compromised.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Chattanooga
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and invade any available system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration almost impossible and basically sets the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a settlement payment for the decryptors needed to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs demand an additional settlement in exchange for not posting this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big problem depending on the sensitivity of the stolen information.

The restoration process subsequent to ransomware attack involves a number of crucial stages, most of which can proceed in parallel if the response team has a sufficient number of members with the necessary experience.

  • Containment: This time-critical initial response requires blocking the lateral spread of the attack within your network. The longer a ransomware assault is permitted to run unrestricted, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine activities include isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
  • System continuity: This involves restoring the IT system to a basic acceptable degree of functionality with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also demands the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complex restoration process. Progent understands the urgency of working rapidly, continuously, and in concert with a customer's management and IT staff to prioritize tasks and to get essential services on line again as fast as possible.
  • Data recovery: The effort necessary to recover files impacted by a ransomware attack varies according to the state of the network, the number of files that are affected, and which restore methods are needed. Ransomware attacks can take down critical databases which, if not gracefully closed, might have to be rebuilt from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line during the ransomware attack.
  • Deploying advanced AV/ransomware defense: ProSight ASM gives small and mid-sized companies the advantages of the same anti-virus technology deployed by some of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, identification, mitigation, repair and analysis in a single integrated platform, Progent's ProSight ASM cuts TCO, simplifies management, and expedites resumption of operations. The next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption utility; debugging decryption problems; creating a clean environment; remapping and connecting drives to reflect exactly their pre-encryption condition; and recovering machines and software services.
  • Forensics: This process is aimed at uncovering the ransomware assault's storyline throughout the network from start to finish. This history of how a ransomware assault travelled through the network helps you to assess the impact and brings to light gaps in policies or processes that should be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is typically assigned a top priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is vital that other important recovery processes such as business resumption are performed concurrently. Progent has a large roster of IT and data security professionals with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services across the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise gives Progent the ability to salvage and consolidate the surviving parts of your information system after a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has worked with leading cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Services in Chattanooga
For ransomware recovery expertise in the Chattanooga area, call Progent at 800-462-8800 or go to Contact Progent.



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  • Dynamics GP Support and Help
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    Progent can show you how to prepare and implement an efficient move to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP.

  • Specialists Cisco Firewall Upgrade ASA 5550 Firewall Computer Consultant
  • Support and Integration Firesight Troubleshooting Adaptive Security Device Manager
  • System Center MOM Specialist 24-7 System Center Operations Manager Consulting
  • System Center Operations Manager Network Consulting System Center MOM Services
  • Technical Support SCVMM 2012 Live Migration SCVMM 2012 Virtual Switch Consultant Services
  • Technical Support Services Zero Trust Cybersecurity Duo Identity Verification Information Technology Consulting
  • Teleworkers Consulting nearby Chattanooga - Security Systems Consultants Chattanooga Chattanooga Work from Home Employees Security Solutions Assistance Chattanooga, TN

  • ISA 2004 Server Technical Consultant
    Remote Technical Support ISA 2004 Server

    Progentís Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.

  • Top Microsoft Windows 2000 Support and Help Windows 2000 Technical Support
  • Top Quality Network Consultant ProSight DPS ECHO Cloud Backup Services Remote Data Backup and Restore Services Engineers

  • Cisco PIX to ASA upgrade Configuration
    Cisco ASA and VMware Professional

    Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services

  • Top Quality Technology Professional Microsoft Exchange 2010 Migration Professionals Microsoft Exchange 2010 Upgrade
  • Top Ranked SQL Server 2019 Small Office Computer Consulting Chattanooga East Ridge Microsoft SQL Server 2017 Information Technology Consultant
  • Top Ranked Windows SBS 2008 Consultancy Microsoft Small Business Server Computer Consultant
  • Top Rated Consultant Cisco NSS2000 Network Storage Systems Consulting Cisco NSS2000
  • Top Rated Expertise for Chattanooga IT Support Firms Chattanooga Tennessee Chattanooga Consulting Support for IT Support Companies
  • Top Rated Microsoft Azure VPN configuration Expert Development Azure Resource Manager Consultant Services
  • Urgent Professionals ProSight Spam Filtering Engineers ProSight Email Content Filtering
  • Ryuk Online Ransomware Removal Services Chattanooga Chattanooga
  • Urgent Programming Companies MS SQL Server MS SQL Technology Consulting Services
  • VMware VCDX Consulting Services VMware Cross vCenter NSX Specialists
  • VMware VDP Backup, Consultant Services Professionals HP Data Protector
  • Chattanooga Conti Ransomware Repair Chattanooga Tennessee
  • Videoconferencing On-site Support Cisco TelePresence System 3210 Specialists
  • WLAN Site Survey Online Support Emergency Wireless Site Survey Troubleshooting
  • White Papers Advantages of IT Outsourcing White Papers IT Outsourcing Best Practices
  • Windows 2008 Cluster Network Engineer Fault-tolerant Failover Clustered Servers Support and Setup
  • Windows 2008 R2 Technical Consultant Windows Server 2008 Hyper-VI Remote Support Services
  • Windows Cluster Consultant Services High-Availability Clustered Servers Troubleshooting
  • Windows Server 2016 Install Chattanooga, TN Windows Server 2019 Integration Group Chattanooga East Ridge

  • Consultant Virtual Help Desk
    Support Co-managed Support Desk

    Progent offers several essential kinds of Help Desk support including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients convenient access to a dependable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a key contributor to company productivity. Progent's goal is to fix and not simply record problems.

  • Windows Server 2019 Kubernetes Containers Online Troubleshooting Largest Windows Server 2019 and SCVMM Computer Consultants

  • IT Consulting 802.11ac Wireless
    Wi-Fi VoIP phone integration Remote Troubleshooting

    Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

  • Windows Server Essentials Dashboard Online Support Services Microsoft Windows Server 2012 R2 Essentials Consulting Services
  • Top Chattanooga Locky Crypto-Ransomware Repair Chattanooga East Ridge
  • Windows Small Business Server Professional Windows Small Business Server 2008 Consult
  • Wireless Security Consult Network Security Engineers
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  • network piloting Lab Specialists NLB Test Lab Consulting

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