For immediate remote assistance with computer security problems, businesses in Chattanooga Tennessee have access to world-class troubleshooting by contacting Progent's certified security professionals. Progent's online service staff is available to offer efficient and economical help with security issues that are impacting the productivity of your network. Progent's accredited security engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class guidance for key cybersecurity and restoration technologies including AI-based EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation, immutable backup, and off-premises backup. Progent's wide selection of consulting services encompasses firewall configuration, email security, protected network infrastructure, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security accreditations including Certified Information Security Manager (CISM) and Information System Security Architecture Professional.

Progent provides remote security help on a per-minute basis with no minimum call duration and no additional fees for sign-up or off-hour support. By billing per minute and by providing world-class support, Progent's pricing policy keeps costs low and avoids situations where simple solutions result in big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support personnel may be slower to recognize a penetration and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to make inside a target's network, the more time it takes to recover core IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist you to locate and quarantine infected devices and guard undamaged resources from being penetrated. If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Should We Do?
Network Security ConsultingIf your network is now experiencing a security crisis other than ransomware, go to Progent's Emergency Remote Network Support to see how to get fast help. Progent maintains a team of seasoned network security specialists who can provide remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.

For organizations who have prepared beforehand for a security breech, the formal incident handling model outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security penetration.

Introduction to Security Expertise
Managing computer protection and planning for restoring vital data and systems after an attack demands an on-going effort that entails an array of tools and procedures. Progent's certified security consultants can assist your business at whatever level in your efforts to protect your IT network, ranging from security assessments to creating a complete security plan. Important areas covered by Progent's security consultants include Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Borne Attacks.

Planning and Implementing Secure Networks
Every company ought to develop a carefully thought out security strategy that includes both proactive and responsive steps. The pre-attack strategy is a set of steps that helps to minimize vulnerabilities. The reactive strategy defines procedures to help IT personnel to assess the losses resulting from an attack, remediate the damage, record the experience, and revive network functions as soon as possible. Progent can show you how to build security into your company processes. Progent can install auditing utilities, define and execute a safe computer architecture, and propose procedures and policies that will enhance the protection of your computing environment. Progent's security professionals are available to help you to configure a firewall, deploy protected online and mobile connectivity to email and information, and install an effective VPN.

If your company is interested in an economical option for outsourcing your security administration, Progent's 24x7 Network Support Packages include automated remote system tracking and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that comply with government and industry security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

Data Restoration and Security Forensics
Progent provides expertise in restoring systems and computers that have been compromised, are quarantined, or have ceased to function as a result of a security breach. Progent can show you how to evaluate the losses resulting from the attack, restore normal business operations, and recover information lost owing to the assault. Progent's security engineers can also oversee a thorough forensic analysis by examining event logs and utilizing a variety of proven forensics techniques. Progent's experience with security issues minimizes your business disruption and permits Progent to propose efficient strategies to avoid or contain new attacks.

Ransomware Cleanup and Restoration Expertise
Progent can provide the help of seasoned ransomware recovery consultants with the skills to reconstruct an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware removal and restoration consulting.

Work-from-Home (WFH) Cybersecurity Consulting
At-home staff members typically use their own devices and often work in a unsecured physical environment. This increases their susceptibility to cyber threats and requires judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the creation of security policies based on best practices. Progent's veteran roster of telecommuter support consultants can assist you to plan, implement and maintain an effective security solution that protects vital information resources in networks that incorporate at-home workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your dynamic IT system. In addition to maximizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Read more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense platform that features AI software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to defend endpoints against modern assaults including ransomware, familiar and new malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is always the first EDR response tool deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Expertise with Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your internal and perimeter network so you can uncover, rank, remediate, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the skills of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal network so you can evaluate your current security profile. Progent can also help you to strengthen your existing network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-prem, cloud-based, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment services based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event log analysis are properly configured and actively observed. Progent can implement ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware. Learn more about Progent's Stealth PEN Assessment Consultants.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete threat progression including filtering, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services, a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your data backup processes and allow transparent backup and fast recovery of vital files, apps, images, plus VMs. ProSight DPS helps your business protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software bugs. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are asked to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used as this second means of authentication such as a smartphone or watch, a hardware token, a landline phone, etc. You may register several validation devices. For more information about Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains and warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified consultants can provide unique specialized help in key areas of computer security including:

Security Vulnerability Audits and Compliance Testing
Progent provides experience with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic system scans to uncover potential security gaps. Progent has extensive experience with scanning tools and can assist you to understand assessment results and react efficiently. Progent's certified security consultants also offer web application testing and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with important industry security standards such as FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless protection including in-place wireless appliances plus mobile devices. Get more information concerning Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical support for Cisco's complete range of security and VPN products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Learn the details concerning Cisco Protection, VPN and Wireless Support.

Additional Firewall and Virtual Private Network Solutions
As well as supporting a wide range of security technologies from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for security products from other popular firewall and VPN suppliers. Progent's engineers can provide:

Certified Information Security Manager (CISM) Security Consulting Expertise
CISM Consultants for Chattanooga TennesseeCertified Information Security Manager defines the core competencies and international standards of performance that IT security professionals are required to master. CISM provides business management the confidence that those who have earned their CISM have the background and knowledge to provide efficient security management and consulting support. Progent can provide a CISM expert to assist your organization in key security areas including data security governance, risk management, information protection process management, and incident response management.

Read more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Consultants for Chattanooga TennesseeProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of verified professional work, extensive study, and exhaustive testing. CISSP qualification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management practices, security design and models, connection permission systems, applications development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.

Learn additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Chattanooga TennesseeProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP accreditation after rigorous examination and substantial hands-on work with information security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.

Find out additional information concerning Progent's ISSAP Certified Protected IT Architecture Engineering Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize current system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform comprehensive risk analysis, and propose practical security models that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Consultants for Chattanooga TennesseeThe Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass an extensive examination overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit engineer trained to help companies in the fields of information systems audit process, IT governance, systems and infrastructure planned useful life, information technology support, safeguarding data resources, and business continuity planning.

Read more information about Progent's CISA Support Expertise.

CRISC IT Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Chattanooga TennesseeThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate a consultant's skills to plan, implement, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Certified security engineers for objectively assessing your IT management design and also with the services of Progent's CISM experts for implementing security policies.

Read the details concerning Progent's CRISC Network Risk Management Expertise.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Consultants with Global Information Assurance Certification for Chattanooga TennesseeGIAC was founded in 1999 to validate the skill of information technology security engineers. GIAC's goal is to ensure that an accredited professional has the skills appropriate to provide services in vital areas of system, information, and program security. GIAC certifications are acknowledged by companies and institutions around the world including United States National Security Agency. Progent can provide the assistance of certified consultants for any of the security capabilities covered within GIAC certification topics including auditing IT infrastructure, incident handling, intrusion detection, web services security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Consulting Services
If your organization is located in Chattanooga Tennessee and you're trying to find computer security expertise, telephone Progent at 800-993-9400 or visit Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services




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    Remote Sun Solaris Services

    Progent's UNIX family support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.

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    Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical service packages created to assist you to identify and resolve a an array of IT network issues before they get big enough to hurt your business.

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