Cybersecurity and Information Assurance Consulting
Chattanooga Enterprise and Small Business Information Network Environments
To get immediate remote help with network security problems, businesses in Chattanooga Tennessee have access to expert support from Progent's certified security professionals. Progent's remote support staff is ready to offer effective and affordable assistance with security issues that are impacting the productivity of your information system. Progent's accredited security consultants are certified to support systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide advanced support for vital security and restoration solutions like AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's wide range of services covers firewall expertise, email security, protected system architecture, and disaster recovery planning. Progent's technical support staff has earned the industry's top security credentials including CISM and ISSAP.
Progent provides online security help on a per-minute model with no minimum call duration and without extra fees for setup or off-hour support. By charging by the minute and by providing world-class support, Progent's pricing structure keeps costs low and eliminates situations where simple solutions result in big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to mount a quick and forceful defense. The more lateral movement ransomware is able to make inside a victim's network, the more time it takes to restore basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the time-critical first steps in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses to locate and quarantine breached servers and endpoints and protect clean assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Are We Supposed to Do?
If your network is currently experiencing a network security emergency other than ransomware, visit Progent's Urgent Remote Technical Help to see how to get immediate aid. Progent maintains a pool of veteran cybersecurity specialists who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future exploits.
For organizations who have planned beforehand for being hacked, the step-by-step post-attack response procedure outlined by GIAC is Progent's approved method of handling a serious security incident.
Overview of Progent's Security Services
Managing computer protection plus staying ready for recovering vital data and functions after a security breach demands an on-going process involving an array of tools and processes. Progent's certified professionals can help your business at whatever level in your attempt to safeguard your IT network, from security assessments to creating a complete security program. Important areas supported by Progent's experts include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Based Attacks.
Designing and Building Protected Networks
Every organization should have a carefully considered security plan that includes both preventive and reactive activity. The pre-attack plan is a collection of precautions that works to minimize vulnerabilities. The post-attack plan specifies procedures to assist security staff to inventory the damage resulting from a breach, repair the damage, document the event, and restore network functions as quickly as possible. Progent can show you how to build protection into your business processes. Progent can set up scanning software, create and build a safe computer architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy protected offsite connectivity to e-mail and data, and configure an efficient virtual private network (VPN).
If you are interested in an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Packages feature non-stop online network tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
Data Restoration and Failure Analysis
Progent has skill in restoring systems and devices that have been hacked, are suspect, or have ceased to function as a result of a security attack. Progent can show you how to evaluate the damage caused by the assault, restore normal functions, and retrieve information compromised owing to the event. Progent's security engineers can also manage a comprehensive failure analysis by going over activity logs and utilizing other proven assessment tools. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend efficient ways to avoid or contain new attacks.
Ransomware Removal and Restoration Services
Progent offers the help of experienced ransomware recovery consultants with the knowledge to restore an environment that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware removal and restoration consulting.
Work-from-Home (WFH) Security Solutions
Work-from-Home workers commonly use their own devices and often work in a poorly secured physical environment. This multiplies their susceptibility to cyber threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of security policies based on best practices. Progent's seasoned group of telecommuter solutions consultants can help you to plan, deploy and maintain an effective cybersecurity solution that protects critical information resources in environments that incorporate telecommuters.
Patch Management Services
Progent's managed services for patch management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense platform that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and brand-new malware, trojans, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the first incident response software deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more details, see Progent's SentinelOne-powered Extended Detection and Response expertise.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's in-house IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth PEN Evaluation Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your data backup operations and enable non-disruptive backup and rapid recovery of vital files, applications, system images, and virtual machines. ProSight DPS lets your business recover from data loss caused by hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these fully managed services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected online account and enter your password you are requested to confirm your identity on a device that only you have and that is accessed using a different network channel. A broad range of devices can be used for this second means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate multiple verification devices. For more information about Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's certified security engineers can provide world-class support in key facets of IT security such as:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive system scans to identify potential security gaps. Progent has broad experience with testing tools and can assist you to understand assessment reports and react efficiently. Progent's security engineers also offer web software validation and can perform expert assessments of enterprise-wide security to assess your company's compliance with major worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile handsets. Learn more details concerning Progent's Vulnerability Audits and Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's complete range of protection and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst switches. Find out more information about Cisco Security, VPN and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network Technologies
As well as supporting a wide array of network security technologies available from Microsoft and Cisco, Progent offers businesses of any size top-level engineering services for solutions from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:
- Check Point Software Support
- WatchGuard Technologies Technical Assistance
- Juniper and NetScreen Deployment and Support
- SonicWall Inc. Expertise
- Symantec Engineering Services
CISM identifies the fundamental competencies and international standards of service that information technology security professionals are expected to master. It provides business management the confidence that those who have earned their accreditation possess the experience and knowledge to offer effective security management and engineering services. Progent can provide a CISM support professional to assist your organization in critical security disciplines including information protection governance, vulnerability assessment, data security process control, and crisis handling management.
Read more information concerning Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification as a result of demonstrated professional work, extensive study, and formal examination. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security management practices, security architecture and test systems, access permission systems, software development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Find out more details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Premier cybersecurity experts have earned ISSAP status after rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts possess comprehensive understanding of access control systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.
Read the details about Progent's ISSAP Certified Secure System Architecture Engineering Support.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering leading practices, create viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo an exhaustive examination overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security professional trained to help businesses in the areas of IS audit process, information technology enforcement, network assets and architecture lifecycle, information technology support, safeguarding data assets, and business continuity planning.
Get additional information about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC Network Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and support information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Premier consultants for impartially evaluating your IS control design and with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Learn additional details about Progent's CRISC-certified Network Risk Management Support.
GIAC Consulting Expertise
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC's goal is to verify that a certified professional possesses the skills appropriate to provide support in important categories of system, information, and application software security. GIAC certifications are acknowledged by companies and institutions all over the world including United States National Security Agency (NSA). Progent offers the assistance of certified security engineers for any of the security disciplines addressed under GIAC accreditation programs such as assessing networks, incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read more details about Progent's GIAC Information Assurance Support.
Depend on Progent for Network Security Help
If your organization is situated in Chattanooga Tennessee and you're trying to find cybersecurity support services, call Progent at
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
An index of content::
Virtual Help Desk Integration
Help Desk Sharing Technology Consulting Services
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are provided at a significant discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Windows Server Essentials Live Migration Consulting
Windows Server Essentials and SQL Server Engineer
Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can provide comprehensive project management to help you plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Microsoft Expert SQL Server 2014 Disaster Recovery On-site Support
24x7 SQL Server 2014 Virtual Machines Professionals
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services that include system design, configuration, management, troubleshooting, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
MetroCluster Switch Integration Consultant
24-Hour NetApp MetroCluster Disk Pools Consultant
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's entire family of SAN products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage deployments quickly and affordably based on leading practices.
Microsoft Dynamics GP ERP Remote Troubleshooting
Dynamics GP Power BI Professionals
Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its modular design you can license only the functions you currently need, with the option to expand clients and increase capabilities when necessary. Progent's Dynamics GP/Great Plains support experts can show you how to deploy, configure and manage the current release of Dynamics GP or migrate smoothly from an earlier edition.
MS Virtual Server Administration Website Technology Professional
24/7 Microsoft Virtual Server Administration Consulting Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on software originally produced by Connectix, provides the power needed to carry out hardware reduction, application migration, and server quarantine tasks via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to enhance ROI in software development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's skilled Virtual Server experts can assist your business to evaluate and integrate MS Virtual Server.
Consultant Microsoft ISA Server
Microsoft ISA Server IT Consultant
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your business requires.
PowerPivot for Excel Onsite Technical Support
Microsoft SQL Server 2012 Remote Support Services
Progent offers the support of Microsoft-certified engineers and seasoned software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Setup and Support Exchange 2013 Unified communications
Exchange 2013 Unified messaging Consulting Services
Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements affect key areas such as ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Exchange Server 2013, design an efficient validation and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Online Cisco Certified CCIE Onsite Computer Services
Online Cisco Certified CCIE Small Office Computer Consulting Services
Progent's Cisco-certified CCIE network experts can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.
Best Microsoft and Cisco Certified Consultancy Email Mobile Access
EMail Virus IT Consultant
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Top Quality Mandrake Linux Consulting Services
Colbolt Linux Support and Help
Progent's Linux consulting experts offer small businesses and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft Operations Manager Remote Troubleshooting
Engineer Microsoft System Center Operations Manager
Progent offers a variety of network support packages for small companies. These IT outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of Microsoft Operations Manager, a state-of-the-art network and IT support software platform that tracks the reliability, throughput, and safety of your information system and isolates potential troubles before they can disrupt your network. With Progent's affordably priced network support programs, small companies can select a simple co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.
Urgent SCCM Policy Settings Network Engineer
SCCM MDM Computer Consulting
System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any aspect of planning, installing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
SQL Server 2008 Upgrade Consultants
Urgent Microsoft SQL Server Support and Help
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to help businesses of all sizes to build, administer, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any phase of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Exchange Server 2010 Migration Consulting
Professional Microsoft Exchange Server 2010 Upgrade
Progent can provide expert help for each phase of your Exchange Server 2010 upgrade with services that include end-to-end project management, site prep, project planning, cost estimates of all new software licenses and hardware required, suggested sourcing, pilot verification at client location or at Progent's testing lab, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old servers, and webinar training for customer's support group and users.
Microsoft Experts Live Communications Server 2007 Consulting Services
Engineers Microsoft Live Communications Server
Microsoft Communications Server provides IM and presence in a scalable, world-class package featuring enhanced protection, transparent compatibility with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property security with this simple-to-manage, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the benefits of Office Communications Server throughout your whole corporation.
Amazon MWS programming Designer
Amazon MWS integration Engineer
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Co-managed Help Desk On-site Technical Support
Call Center Sharing Consultant
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Consulting Services Network Security Scan
Engineers External Network Security Scan
Progent offers small organizations a pair of specially designed security evaluation scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are evaluated by certified information security specialists who interpret the data collected by the scan, present unbiased summaries of your current security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping network security evaluation scanning packages for external and internal scanning that are priced to fit the budgets of small businesses while providing enterprise-class evaluations of your IT network's exposure to assault.
ProSight Reporting Ticketing Online Technical Support
Remote Support and Help ProSight Reporting SentinelOne Remote Network Monitoring
ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Open Now Support Services SQL Server 2014 Cardinality Estimation
Help and Support SQL Server 2014 Resource Governance
SQL Server 2014 incorporates significant enhancements in critical areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services that include system design, deployment, management, remediation, and software development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Cisco AnyConnect Computer Consultant
Adaptive Security Device Manager Computer Consultant
Progent's certified Cisco IT security consultants provide high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security gaps.
System Center 2016 and Windows 10 Integration Remote Consulting
System Center 2016 and Hyper-V Integration Online Support Services
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network consulting experts. With Progent's economically priced IT support programs, small organizations can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and performance.
Online Technical Support Hornetsecurity Altaro M365 OneDrive Backup
Hornetsecurity Altaro M365 OneDrive Backup Computer Engineer
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
wireless IP phones and CUCM Remote Troubleshooting
Urgent wireless VoIP phone integration On-site Support
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are on the move within office, warehouse, retail or other environments where IT management wants portable phones that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many components of your Wi-Fi infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and network management software. Progent's certified experts can provide online and onsite assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
24-Hour Remote Support Services VPN
CCIE Expert Certified Remote Access Network Engineer
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to evolve with your changing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete line of products targeted at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Altaro VM Backup Scheduling On-site Support
After Hours Altaro VM Backup Planning Integration
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite consulting services to assist you to plan, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Professional Data Center Colo
Data Center Colocation On-site Support
Progent's data center IT services are intended for companies with hardware located at Internet Data Centers or data center colocation hosting facilities and in need of on-demand in-person help at the colocation facility plus remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of data center and data center and colocation support services such as network topology analysis, Windows and UNIX server installation and support, tech support for server and communications networking, development and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating high-availability server cluster configurations.
Sodinokibi ransomware recovery Technology Professional
Professional WannaCry ransomware recovery
Progent's seasoned ransomware recovery consultants can help your business to restore an IT network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or Locky.
Support Desk Sharing Onsite Technical Support
Supplemental Service Desk Specialists
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.
Award Winning Computer Engineer Hornetsecurity Altaro 365 Total SharePoint Backup
Network Consulting Hornetsecurity Altaro 365 Total Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Consultants Microsoft SQL Server
Auditing MS SQL
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals and information workers, reducing the complexity of designing, integrating, administering, and accessing company information and database programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Professionals VoIP phones patch management
Patch management Consulting Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices such as alarms and robotics.
Microsoft SQL Server 2017 Support and Help
After Hours SQL Server 2016 Onsite Technical Support
Progent's Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.
ProSight Network Asset Report Consulting Services
Active Directory Evaluation Consultant Services
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer AD implementation. Both versions also provide the ongoing advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more reliable backup and restore, and less downtime.
Immediate Private Cloud Integration Specialists
Remote ProSight Hosting for Virtual Servers Consulting Services
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
IT Consulting Windows Server 2022 and SCOM
Remote Troubleshooting Windows Server 2022 Storage Replica
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
MCSE Expert Certified Online Technical Support Windows Server 2012 R2 Configuration Manager
Computer Engineer Windows Server 2012 R2 Virtual Fibre Channel
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
IT Co-sourcing Whitepaper
IT Outsourcing Best Practices Whitepapers
Progent's IT outsourcing services provide economical computer support for medium-size organizations. Whether it includes planning network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing IT support expenses to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system architecture for your vital Windows-powered business software such as Windows Server 2008, Exchange Server, and SQL Server.
SCVMM 2012 VHDX Resizing Online Support Services
System Center 2012 R2 Virtual Machine Manager Setup and Support
Progent can help organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an older edition of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment.
Presentation Server Online Help
Virtual Application Delivery Services
Progent's Citrix consultants can help you to plan, implement, manage, and support a virtual application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can help you to administer and support an off-site datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Consulting ProSight Virtual Hosting
Private Clouds for Small Businesses Consulting
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Windows and Solaris Information Technology Consulting
Windows, UNIX, Solaris Support and Integration
If your company runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire enterprise in a wide array of security areas such as security administration practices, security design and models, connection management systems and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental skills and international standards of performance that information security professionals are expected to master. These accreditations give executive management the assurance that consultants who have achieved their CISA or CISSP qualification have the background and knowledge to deliver effective security management and consulting services.
SharePoint Server Troubleshooting
Microsoft Online Help SPS
Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint for your circumstances, provide configuration and deployment expertise, help you to set up Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your standard and customized application programs to operate with SharePoint Portal Server 2007, develop a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk services.
64-bit Migration Specialists
Remote Troubleshooting 64-bit Server
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you intend to retain plus the new 64-bit versions of software you wish to install.
At Home Workers Endpoint Security IT Consulting
Work from Home Endpoint Security Setup and Support
Progent can help small and medium-size organizations to install endpoint device security protection systems and deliver cleanup expertise needed to support a remote workforce.
Engineers ProSight Data Protection Services ECHO
Remote Data Backup and Restore Services Consulting Services
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.
Top Ranked ASP Contract Programming
CISSP Certified Security Crystal Reports Support and Setup
Progent's expert software programmers, database designers, and program managers can assist enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by providing database architects and software programmers skilled in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to create, expand, troubleshoot, or port web-based applications to utilize the latest advances in web technology.
24/7 PC Desktop Specialist
Microsoft Mac and Linux Desktop Consolidate
Progent can provide a wide array of economical online and onsite consulting services to assist your business to deploy, administer, and troubleshoot desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
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