Security and Compliance and Information Assurance Expertise
Chattanooga Enterprise and Small Business Information Network Systems
To get fast remote help with computer security problems, businesses in Chattanooga Tennessee can find expert troubleshooting by contacting Progent's security professionals. Progent's remote service consultants are available to offer effective and economical assistance with security emergencies that are impacting the viability of your IT network. Progent's security engineers are premier to support systems powered by Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced guidance for key security and restoration solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad range of consulting services covers firewall configuration, email filtering and encryption, protected system architecture, and disaster recovery planning. Progent's support staff has earned the industry's top security credentials including Certified Information Systems Auditor (CISA) and ISSAP.
Progent offers online security expertise on a per-minute model with no minimum times and no additional charges for sign-up or after hours service. By charging per minute and by delivering top-level help, Progent's pricing structure keeps costs low and eliminates situations where simple fixes result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel may be slower to become aware of a break-in and are least able to organize a quick and coordinated response. The more lateral progress ransomware can make inside a target's network, the longer it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the time-critical first steps in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist you to identify and quarantine breached devices and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Do We Do Now?
In case you are now fighting a network security emergency other than ransomware, refer to Progent's Emergency Online Technical Help to see how to get immediate aid. Progent has a pool of veteran network security experts who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security defense to protect against future attacks.
For organizations that have planned in advance for a security breech, the formal incident handling procedure promoted by Global Information Assurance Certification is Progent's recommended method of reacting to a major security penetration.
Introduction to Progent's Security Support Services
Coordinating computer security and staying ready for recovering vital information and systems following a security breach requires a continual process involving a variety of technologies and procedures. Progent's security engineers can assist your organization at any level in your attempt to protect your IT network, ranging from security evaluation to creating a complete security program. Key technologies covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.
Planning and Implementing Protected Environments
Any organization ought to develop a thoroughly thought out security strategy that incorporates both proactive and responsive activity. The proactive strategy is a collection of steps that works to reduce vulnerabilities. The post-attack strategy defines activities to assist security staff to evaluate the losses resulting from a breach, repair the damage, record the experience, and revive network functions as quickly as possible. Progent can advise you how to design security into your company processes. Progent can install scanning utilities, create and implement a secure IT architecture, and propose processes and policies to enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, design safe offsite connectivity to email and information, and install an efficient virtual private network.
If your company is looking for an affordable option for jobbing out your network security administration, Progent's Round-the-clock Network Support Options feature non-stop remote network tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
Data Restoration and Failure Analysis
Progent has skill in recovering networks and devices that have been compromised, are suspect, or have stopped working because of a security breach. Progent can show you how to determine the losses caused by the assault, restore ordinary business operations, and recover data compromised owing to the assault. Progent's security specialists can also perform a comprehensive forensic evaluation by going over activity logs and using a variety of proven forensics techniques. Progent's experience with security consulting minimizes your downtime and permits Progent to suggest efficient strategies to avoid or contain future attacks.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to rebuild an environment that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware cleanup and recovery consulting.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home workers commonly use their personal computing devices and often work in a poorly secured physical area. This increases their vulnerability to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the development of policies based on leading practices. Progent's veteran group of at-home workforce support experts can assist you to plan, configure and maintain an effective security solution that guards critical information assets in environments that incorporate at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT team to focus on more strategic projects and activities that derive maximum business value from your network. Learn more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense stack that includes computer learning software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in minutes to protect endpoints against modern assaults including ransomware, familiar and brand-new malware, trojan viruses, hacking tools, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial endpoint response software deployed by Progent to provide control and visibility of a customer's system at the outset of a ransomware breach. For more information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Consulting Services for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated assessment of your network to help you identify, rank, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and deploy a cohesive cybersecurity strategy that simplifies management and provides optimum cyber defense for on-premises, cloud-based, and perimeter IT resources. To find out more information about Progent's threat analysis solutions based on on NodeZero's PEN test products, refer to Consulting Services for NodeZero's Penetration Test Products.
Stealth Penetration Security Assessment Services
Stealth penetration testing is a key component of any overall IT system security plan. Progent's security experts can perform extensive penetration tests without the knowledge of your company's in-house network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection alerts and event history analysis are properly set up and consistently monitored. Progent can implement ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks common to modern variants of ransomware. Learn more about Progent's Stealth PEN Assessment Consultants.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the complete threat progression including filtering, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup/restore technology vendors to create ProSight Data Protection Services (DPS), a family of management offerings that deliver backup-as-a-service. All ProSight DPS products automate and monitor your data backup operations and allow non-disruptive backup and rapid restoration of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application glitches. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and give your password you are asked to confirm your identity via a device that only you possess and that is accessed using a separate network channel. A wide range of devices can be utilized for this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For more information about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more details about ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's security engineers can provide unique consulting support in key areas of IT protection such as:
Vulnerability Audits and Compliance Testing
Progent offers expertise with security auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive network scans to reveal potential security holes. Progent has extensive skills with testing tools and can assist your company to analyze audit results and react efficiently. Progent's security engineers also can perform web application validation and can conduct expert evaluation of corporate-wide security to determine your company's compliance with key global security specifications including HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless security covering in-place wireless equipment as well as portable handsets. Read additional information about Progent's Information Risk Audits and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting services for Cisco's complete range of security and Virtual Private Network (VPN) solutions including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, and Catalyst switches. Read additional details about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and VPN Technologies
As well as supporting a wide array of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for security products from other important firewall and VPN vendors. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Integration
- Check Point Software Technologies Consulting
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Engineering Services
- Juniper/NetScreen Deployment and Support
- SonicWall Consulting
- Fortinet FortiGate Firewall Integration
- Symantec Corp Technical Assistance
Certified Information Security Manager (CISM) defines the fundamental competencies and international benchmarks of performance that information technology security managers are required to achieve. It offers business management the assurance that consultants who have been awarded their accreditation have the background and knowledge to provide effective security management and consulting support. Progent can offer a CISM expert to help your enterprise in key security disciplines such as data security governance, vulnerability management, data security program control, and crisis response management.
Learn the details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security engineers who have been awarded CISSP accreditation through verified professional work, extensive study, and formal examination. CISSP Certification indicates mastery of an international standard for IT security. ANSI has granted the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security management practices, security architecture and test systems, access control systems, applications development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Find out the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier security experts have been awarded ISSAP status following rigorous examination and substantial experience. field experience with information security design. ISSAP security experts have acquired in-depth understanding of access control systems and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Learn additional information about Progent's ISSAP Certified Secure Network Architecture Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering theory and processes in system development, evaluate system security designs according to security engineering leading practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose realistic security models that balance your operational goals with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that signifies expertise in network security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security consultant trained to assist companies in the areas of IS audit process, IT enforcement, network assets and architecture lifecycle, IT support, protecting information assets, and disaster recovery preparedness.
Read more information about Progent's Certified Information Systems Auditor Professional Services.
CRISC-certified IT Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's skills to design, implement, and support information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help you to develop and carry out a business continuity strategy that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for impartially auditing your IS management mechanisms and with the expertise of Progent's CISM consultants for defining security policies.
Learn the details concerning Progent's CRISC-certified Network Risk Management Support.
GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was founded in 1999 to certify the knowledge of IT security experts. GIAC's mission is to assure that an accredited professional possesses the knowledge necessary to deliver support in important areas of system, information, and software security. GIAC certifications are recognized by businesses and institutions all over the world including U.S. National Security Agency (NSA). Progent offers the support of certified consultants for any of the network security services addressed within GIAC accreditation topics including assessing security systems, incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.
Find out more information about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Expertise
If your organization is located in Chattanooga Tennessee and you're trying to find network security consulting, call Progent at
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
An index of content::
Microsoft ISA 2004 Server Support Outsourcing
Internet Security and Acceleration Server Help and Support
Progent's Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Microsoft 365 Single Sign On IT Consultant
Hybrid Microsoft 365 integration Network Consulting
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on schedule and on budget.
Support Outsourcing Nexus Switch LISP
Professional Nexus Switch FabricPath
Cisco Nexus switches are engineered to deliver the throughput, scale, availability, cloud readiness, capacity, data protection and ease of management required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting expertise to help you to plan an efficient network topology, build pilot environments to validate your switching solution, deploy Nexus switches, define and implement effective policies, perform security vulnerability evaluations, set up advanced monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful zero-downtime features available for Nexus switches. Progent can also assist your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
24x7 Security patch management Technology Professional
Endpoint patch management Engineers
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, such as printers and scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Catalyst 9115 Access Point Technical Support
24x7x365 CCIE Certified Catalyst 9117 Access Point Consultants
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Exchange 2016 Mailbox Server Technology Consulting Services
Exchange 2016 Compliance Remote Troubleshooting
Progent can assist your business in all phases of your migration to Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
64-bit Computing Specialists
Expert Microsoft Certified 64-bit Processing Professionals
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you intend to retain as well as the new 64-bit versions of applications you plan to install.
Postini Support and Help
Top Anti-Spam Support Services
E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-managed anti-spam and anti-virus services that ward off email assaults before they can breech the company firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server vendor, hardware technology, or data center location.
Microsoft Project Server Programming Firm
Largest Microsoft Project Server My Sites Services
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, operating and debugging any edition of Microsoft Project Server and can provide a broad range of affordable remote support services following industry best practices to help organizations of all sizes to get all the advantages of this leading platform. Services offered by Progent include solution planning, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
SCCM 2016 Central Administration Site IT Consultant
SCCM 2016 Planning Computer Consultant
Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, provides health reporting, enables safe self service, and offers a common point of control for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Professionals Helpdesk for at Home Workforce
Helpdesk for Remote Workers Consulting
Progent has two decades of experience assisting small and medium-size businesses to design, deploy, tune, administer, and debug computer networks that support teleworkers.
24-7 Network Design and Configuration Washington
Ohio Systems Support
If your business does not need urgent remote support but expects to require assistance with your information system in the near future, you can conserve time and money and ensure that the appropriate IT skill will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Microsoft 365 Exchange migration Integration Services
Top Exchange admin center Technical Support Services
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on schedule and on budget.
IT Services for Network Service Firms Technical Consultant
Emergency Support for IT Service Firms Network Consulting
Progent's Reseller Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent arm of your IT consulting team.
MCSE Expert Certified Windows 11 Autopilot Network Consulting
After Hours Network Designers Microsoft Windows 11 Upgrade
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support.
CCIE Expert Certified IT Consulting Nexus Switch Upgrade
Nexus Switch LISP On-site Technical Support
Nexus series switches are intended to deliver the throughput, scale, dependability, virtualization support, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting services to help your IT staff to create an efficient network topology, build test environments to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, run security vulnerability assessments, configure proactive monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities available for Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus switches.
Fortinet 400 Series Firewalls Remote Support
Emergency Fortinet FortiGate Firewalls Support and Integration
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help you to integrate your Fortinet firewalls to protect all your digital resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
Largest Microsoft Exchange 2003 On-site Technical Support
Integration Services Microsoft Exchange
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.
24-Hour Work from Home Cybersecurity Remote Consulting
Computer Engineer Work from Home Cybersecurity
Progent can assist small and medium-size companies to set up endpoint device security defense systems and provide response expertise for remote workers.
Consulting for IT Service Firms Consultant Services
Expertise for IT Service Providers Information Technology Consulting
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting experts while retaining your own brand as a transparent arm of your network services team.
Hybrid cloud integration Consultant Services
Services Microsoft Azure hybrid cloud solutions
Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that utilize physical resources as well as one or more cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
ASP.NET Contract Programming
DotNET Application Programming Companies
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and at low cost.
Infor SyteLine CloudSuite Industrial Consulting Services
Services CloudSuite 9.00
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that can range from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Microsoft 365 integration, training, and database administration.
Online Help Windows and macOS coexistence
Apple iPhone and Windows integration Remote Support Services
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows computers into seamless networks with full sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to companies that depend on these technologies to keep their competitive edge. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
ProSight Next Generation Endpoint Protection IT Consultants
Android Security Computer Consultants
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Offsite Workforce VoIP Support and Help
Telecommuter IP Voice Network Consultant
Progent can help small and mid-size organizations to configure VoIP technology to provide their telecommuters the benefit of transparent access to the corporate phone system.
Co-managed Help Desk Network Consultant
Supplemental Help Desk Support and Setup
Progent's Microsoft certified experts offer three ways to help medium-size and large businesses create an efficient and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies analyze the various top level Help Desk software packages available and determine what packages may be excessively expensive, miss critical functions, or align badly with your organization's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk staff for special projects or to fill in for absent or indisposed personnel.
24x7 Consultant Microsoft Entra Domain Services
Microsoft Certified Services Azure Disaster Recovery
Progent's consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud resources.
Microsoft LCS Server Instant Messaging Onsite Technical Support
Network Consultant Microsoft LCS Server 2007
MS Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade package featuring enhanced protection, transparent compatibility with other Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the benefits of Office Communications Server across your whole corporation.
Video Conferencing Integration Support
Cisco VoIP Phones and Collaboration IT Consultant
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a system architect, software developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.
Linux Consultant Services
Solaris Consulting
Progent's UNIX platform consulting services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you build and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
System Design System Support
Colocation Technical Consultant
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco system specialists can provide a range of IT consulting services such as project planning, SOX compliance, office relocations, corporate security, system architecture, on-site or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you design a multi-site information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help large enterprises design, deploy and maintain massive rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
Emergency Consultant UNIX
Computer Consultants Sun Solaris
Progent's Solaris platform consulting experts offer small companies and software developers assistance with administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Fortinet 1000 Series Firewalls Technical Support
Integration Services Fortinet 2000 Series Firewalls
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet security appliances to safeguard all your IT assets at the network perimeter, within the data center, at branches, and in the cloud.
Wi-Fi Site Survey Engineer
Wi-Fi RF Coverage Maps Technical Support
Progent's wireless site survey services make it easy to plan, implement and debug a Wi-Fi network adapted to your environment, providing your business a wireless solution that delivers the coverage, performance, density, security, and hand-off ability your company needs.
Microsoft Exchange 2007 Professional
IT Services Exchange 2007 Edge Server
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange Server 2007.
Shared Help Desk Consulting Services
Virtual Service Desk Remote Support Services
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Juniper J Series Gateway Cybersecurity Company
Computer Security Specialist Juniper J6350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Service Database Engineer
Services Documentation IT Consultant
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or local support organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation transmitted by each staff member to every client. The practice of documenting and archiving support activity allows more efficient support and avoids a variety of common misfortunes such as when a support client is virtually held captive to a consultant who won't let go of vital service information.
Award Winning Online Technical Support Meraki 802.11ac AP Migration
Meraki Outdoor Wi-Fi AP Integration Support
Progent's Cisco Meraki wireless AP consultants provide remote and onsite support services to help organizations of all sizes to design, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or device.
Support Remote Monitoring and Reporting
System Center Operations Manager Integration
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.
Award Winning Failover Cluster Manager Windows Server 2012 Online Technical Support
Windows 2012 Clustering IT Services
Progent's certified failover clustering consultants can help you to evaluate the advantages of utilizing Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery solution, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to centralize the management of clustered servers.
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