For fast remote help with computer security problems, businesses in Chattanooga Tennessee have access to world-class support from Progent's security engineers. Progent's online support staff is ready to provide efficient and economical assistance with security problems that threaten the viability of your network. Progent's accredited security consultants are certified to provide help for systems powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for critical security and recovery solutions like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services addresses firewall technology, email security, protected system infrastructure, and disaster recovery preparedness. Progent's technical support staff has earned the industry's top security certifications including Certified Information Systems Auditor and Certified Information Systems Security Professional (CISSP).

Progent provides remote security support services on a by-the-minute model without minimum call duration and without additional fees for setup or after hours service. By charging per minute and by providing top-level help, Progent's pricing model keeps expenses under control and eliminates scenarios where simple fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to recognize a break-in and are less able to mount a rapid and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's system, the more time it will require to recover core operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist businesses to locate and quarantine infected devices and protect undamaged assets from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do?
Cybersecurity Consulting FirmIn case you are currently faced with a security emergency other than ransomware, visit Progent's Emergency Remote Network Help to find out how to get immediate help. Progent maintains a pool of certified network security experts who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security posture to guard against future attacks.

For organizations who have planned carefully for being hacked, the step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's preferred method of responding to a major security attack.

Overview of Security Services
Managing data protection and staying ready for restoring critical information and systems after a security breach demands a continual process involving an array of tools and processes. Progent's certified security professionals can help your organization at any level in your efforts to guard your IT network, from security evaluation to creating a complete security program. Key technologies supported by Progent's security engineers include Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from Email-Based Threats.

Planning and Implementing Protected Environments
Every business should have a carefully thought out security strategy that includes both preventive and reactive steps. The pre-attack plan is a collection of precautions that helps to reduce security gaps. The post-attack plan defines activities to assist IT personnel to assess the losses resulting from an attack, remediate the damage, record the event, and restore business functions as quickly as feasible. Progent can advise you how to incorporate security into your business operations. Progent can set up scanning utilities, create and build a safe computer infrastructure, and propose procedures and policies that will maximize the safety of your network. Progent's security professionals are available to assist you to set up a firewall, design secure online and mobile connectivity to e-mail and information, and configure an effective virtual private network.

If you are interested in an economical way for outsourcing your security administration, Progent's 24x7 Network Support Services feature non-stop online server tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that comply with regulatory security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Failure Analysis
Progent provides expertise in recovering systems and servers that have been hacked, are quarantined, or have failed following a security breakdown. Progent can help assess the damage caused by the attack, return your company to normal business operations, and recover information compromised as a result of the event. Progent's certified engineers can also manage a comprehensive failure evaluation by examining event logs and using other proven forensics techniques. Progent's experience with security consulting minimizes your downtime and permits Progent to recommend effective measures to prevent or contain new attacks.

Ransomware Removal and Restoration Services
Progent can provide the help of experienced ransomware recovery experts with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or Locky. For more information, visit ransomware cleanup and restoration consulting.

Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) employees commonly use their own computers and usually work in a poorly secured physical environment. This situation increases their susceptibility to cyber threats and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive end-user education, and the creation of security policies based on best practices. Progent's seasoned team of Work-from-home support experts can assist you to design, deploy and manage a compliant cybersecurity solution that protects critical information resources in networks that incorporate an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving information system. Besides optimizing the security and functionality of your IT network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management stack that includes AI software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats including ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is always the first endpoint response software deployed by Progent to gain control and visibility of a client's system in the first stages of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response consulting.

Support for's NodeZero Penetration Testing Products
NodeZero from is a leading-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated assessment of your network so you can identify, prioritize, fix, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent offers the support of a NodeZero Certified Operator who can help you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal network so you can evaluate your current security profile. Progent can also help you to harden your network security and can help you to design and implement a unified cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To learn more information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, see Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Assessment Services
Stealth penetration testing is a key part of any overall network security strategy. Progent's security experts can run extensive penetration tests without the awareness of your organization's in-house IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event log monitoring are properly set up and consistently observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Testing Services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with advanced backup product companies to produce ProSight Data Protection Services, a selection of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup processes and enable transparent backup and rapid recovery of important files/folders, apps, system images, and VMs. ProSight DPS lets you recover from data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured application and give your password you are asked to verify who you are via a device that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be used for this added form of ID validation including a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. For more information about Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified engineers can provide unique expertise in key facets of IT protection such as:

Vulnerability Audits and Security Compliance Testing
Progent offers experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic network scans to uncover potential security holes. Progent has extensive experience with these tools and can assist your company to understand assessment results and react efficiently. Progent's certified security consultants also can perform web software testing and can perform expert evaluation of corporate-wide security to determine your company's compliance with key global security specifications including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless equipment plus portable devices. Get more information about Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class consulting support for Cisco's entire range of protection and VPN solutions including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Learn the details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Solutions
In addition to being expert in a wide range of protection solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes expert engineering services for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

CISM Security Consulting Expertise
Certified Information Security Manager Consultants for Chattanooga TennesseeCertified Information Security Manager identifies the fundamental competencies and worldwide standards of service that information technology security professionals are required to master. It offers executive management the confidence that consultants who have earned their certification possess the background and knowledge to offer effective security management and consulting support. Progent can provide a CISM consultant to help your organization in key security disciplines including data security governance, risk management, information protection process control, and incident response support.

Learn the details about Progent's CISM Security Consulting Assistance.

CISSP Security Support Services
CISSP Certified Network Security Professionals for Chattanooga TennesseeProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP status through demonstrated experience, rigorous study, and formal testing. CISSP Certification indicates mastery of an international standard for IT security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security management procedures, security architecture and test systems, access control systems, applications development security, business processes security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Find out additional details about Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Chattanooga TennesseeProgent's ISSAP Certified security consultants have been awarded ISSAP accreditation following thorough examination and significant experience. field experience with information security design. ISSAP consultants have acquired in-depth understanding of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your business with all aspects of architecture security.

Find out more details concerning Progent's ISSAP Certified Secure Network Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your enterprise to follow current system security engineering principles and techniques in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant security mechanisms for all critical system functions, define efficient configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor (CISA) Experts for Chattanooga TennesseeThe Certified Information Systems Auditor (CISA) credential is an important achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass an exhaustive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Certified security professional trained to help companies in the fields of IS audit services, information technology enforcement, network assets and infrastructure lifecycle, IT support, safeguarding information resources, and disaster recovery preparedness.

Find out additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified Risk Mitigation Specialists
CRISC Risk Experts for Chattanooga TennesseeThe CRISC certification program was initiated by ISACA to validate a consultant's ability to plan, implement, and support IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to help you to develop and execute a workplace continuity plan that follows industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are complementary to the services available from Progent's CISA-Premier security engineers for impartially evaluating your IT control design and also with the services of Progent's CISM consultants for designing security policies.

Learn additional information concerning Progent's CRISC Risk Management Consulting.

GIAC (Global Information Assurance Certification) Support Expertise
Security Experts with Global Information Assurance Certification for Chattanooga TennesseeGlobal Information Assurance Certification was founded in 1999 to certify the skill of IT security experts. GIAC's mission is to verify that an accredited professional possesses the knowledge appropriate to provide services in critical categories of network, data, and application software security. GIAC certifications are recognized by businesses and government organizations throughout the world including United States NSA. Progent offers the help of GIAC certified consultants for all of the network security capabilities covered under GIAC accreditation topics including auditing perimeters, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Learn more details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your business is situated in Chattanooga Tennessee and you're looking for computer security help, call Progent at 800-993-9400 or visit Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services

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    Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer extended hours phone support and remote direct network access to isolate and resolve technical problems rapidly and affordably.

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  • Windows Server 2019 Kubernetes Containers Remote Technical Support IT Consultant Windows Server 2019 Hyper-V

  • Information Technology Consulting Antispam
    Antispam Technical Support Services

    E-Mail Guard by Postini offers continually updated spam and virus filtering, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and virus protection aggregation offering. Progent's expert email security professionals can show you how to create an email protection plan that incorporates spam filtering and virus defense products and processes.

  • Work from Home Helpdesk Remote Support Online Help At Home Workforce Helpdesk
  • iPhone and Windows 10 integration Technical Consultant Support and Setup iPhone remote access

  • 24x7x365 ransomware removal and data restore Specialists
    ransomware hot line Consultancy

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800

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  • ransomware business recovery Services Dharma ransomware recovery Engineers
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