To get immediate remote assistance with computer security issues, businesses in Chattanooga Tennessee have access to world-class troubleshooting from Progent's security professionals. Progent's online service staff is available to provide fast and economical assistance with security emergencies that threaten the viability of your network. Progent's security consultants are premier to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad range of services covers firewall configuration, email security, protected system infrastructure, and disaster recovery planning. Progent's technical support team has earned the industry's top security accreditations including Certified Information Systems Auditor and CISSP.
Progent offers online security assistance on a by-the-minute basis without minimum call duration and without additional fees for setup or after hours service. By billing by the minute and by delivering world-class expertise, Progent's billing model keeps costs low and avoids scenarios where simple solutions result in big bills.
Our System Has Been Hacked: What Do We Do Now?
If your network is currently faced with a network security crisis, visit Progent's Urgent Online Network Help to see how to get immediate help. Progent has a team of seasoned network security experts who can provide online and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future exploits.
For organizations that have prepared carefully for an attack, the formal incident response procedure promoted by GIAC is Progent's recommended method of handling a serious security incident.
Overview of Security Support Services
Coordinating network protection as well as staying ready for restoring vital data and systems after an attack demands an on-going process that entails a variety of tools and processes. Progent's certified engineers can assist your organization at any level in your efforts to secure your information system, ranging from security evaluation to designing a complete security plan. Some technologies covered by Progent's experts include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Borne Attacks.
Designing and Implementing Protected Environments
Every organization ought to have a carefully considered security strategy that incorporates both proactive and reactive steps. The proactive plan is a collection of precautions that helps to minimize security gaps. The reactive strategy specifies procedures to assist security staff to assess the damage caused by a breach, remediate the damage, document the event, and restore business activity as quickly as possible. Progent can advise you how to design protection into your business processes. Progent can configure scanning utilities, define and execute a secure computer infrastructure, and recommend procedures and policies that will enhance the protection of your network. Progent's security experts are available to help you to configure a firewall, design safe offsite access to email and information, and install an effective VPN.
If your company is interested in an affordable option for outsourcing your security management, Progent's Round-the-clock Network Support Services include non-stop online server tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that comply with regulatory data security requirements. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
Data Recovery and Failure Analysis
Progent offers skill in recovering systems and servers that have been compromised, are suspect, or have stopped working following a security attack. Progent can show you how to determine the damage caused by the attack, return your company to ordinary functions, and retrieve data lost as a result of the assault. Progent's security specialists can also oversee a thorough forensic analysis by examining activity logs and utilizing a variety of advanced assessment tools. Progent's background with security consulting minimizes your business disruption and permits Progent to propose efficient strategies to avoid or contain new attacks.
Ransomware Cleanup and Restoration Services
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to reconstruct an information system that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and recovery consulting.
Patch Management Services
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides maximizing the protection and reliability of your IT environment, Progent's patch management services permit your in-house IT team to concentrate on line-of-business projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management services.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
ProSight DPS: Managed Cloud Backup
Progent has partnered with leading backup/restore product companies to produce ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup operations and allow transparent backup and rapid restoration of critical files/folders, applications, images, plus VMs. ProSight DPS helps your business avoid data loss resulting from hardware breakdown, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight ProSight Data Protection family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected application and enter your password you are requested to verify your identity via a device that only you have and that is accessed using a different network channel. A broad selection of devices can be utilized for this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several verification devices. For details about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's seasoned engineers can provide unique support in key areas of computer protection such as:
Information Risk Audits and Compliance Testing
Progent provides experience with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system tests to uncover possible security holes. Progent has broad experience with these utilities and can assist you to analyze assessment reports and respond efficiently. Progent's certified security engineers also provide web application testing and can perform expert assessments of corporate-wide security to assess your organization's compliance with important industry security specifications including FISMA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless security including in-place wireless appliances as well as mobile handsets. Get the details concerning Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's complete range of protection and VPN technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Get more information about Cisco Security, Virtual Private Network (VPN) and Wireless Help.
Other Firewall and Virtual Private Network (VPN) Solutions
Stealth Intrusion Testing Services
In addition to supporting a wide array of network security technologies available from Microsoft and Cisco, Progent offers businesses of all sizes expert engineering services for solutions from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
Unannounced penetration testing is a valuable technique for allowing businesses to find out how exposed their IT systems are to potential threats by showing how effectively network security processes and technologies stand up to planned but unannounced penetration efforts launched by veteran security engineers using advanced intrusion techniques. Read additional details concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
Certified Information Security Manager identifies the fundamental competencies and worldwide benchmarks of service that information security professionals are required to achieve. It provides business management the confidence that consultants who have earned their CISM have the background and knowledge to offer efficient security management and consulting services. Progent can provide a CISM expert to assist your organization in critical security disciplines such as information security governance, vulnerability assessment, information security program management, and crisis response support.
Find out additional details concerning Progent's Certified Information Security Manager Security Support Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP certification as a result of demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity management procedures, security architecture and test systems, access control systems, applications development security, business processes security, physical security, cryptography, communications, Internet security, and business continuity planning.
Get additional details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security consultants are specialists who have been awarded ISSAP accreditation after rigorous testing and extensive hands-on work with information security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.
Find out more details concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to follow current system security engineering theory and processes in system development, review system security designs according to security engineering leading practices, create viable system designs that incorporate compliant security mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates pass an extensive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security consultant able to assist businesses in the areas of IS audit services, IT governance, network assets and architecture planned useful life, IT support, safeguarding information assets, and business continuity planning.
Read the details concerning Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC-certified Risk Management Experts
The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, implement, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help you to develop and execute a workplace continuity plan that follows leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-Premier security engineers for objectively auditing your IT control mechanisms and with the expertise of Progent's CISM consultants for implementing company-wide security policies and procedures.
Learn additional information about Progent's CRISC Risk Mitigation Support.
Global Information Assurance Certification Consulting Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security engineers. GIAC's mission is to assure that an accredited security consultant possesses the skills needed to provide support in key areas of system, information, and application security. GIAC accreditations are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency. Progent offers the help of certified security engineers for all of the security capabilities addressed under GIAC accreditation programs such as assessing networks, security incident handling, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Learn more details concerning Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Expertise
If your organization is located in Chattanooga Tennessee and you want computer security consulting, telephone Progent at 800-993-9400 or visit Contact Progent.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State