To get immediate remote help with network security problems, businesses in Chattanooga Tennessee have access to expert support from Progent's certified security professionals. Progent's remote support staff is ready to offer effective and affordable assistance with security issues that are impacting the productivity of your information system. Progent's accredited security consultants are certified to support systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide advanced support for vital security and restoration solutions like AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's wide range of services covers firewall expertise, email security, protected system architecture, and disaster recovery planning. Progent's technical support staff has earned the industry's top security credentials including CISM and ISSAP.
Progent provides online security help on a per-minute model with no minimum call duration and without extra fees for setup or off-hour support. By charging by the minute and by providing world-class support, Progent's pricing structure keeps costs low and eliminates situations where simple solutions result in big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to mount a quick and forceful defense. The more lateral movement ransomware is able to make inside a victim's network, the more time it takes to restore basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the time-critical first steps in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses to locate and quarantine breached servers and endpoints and protect clean assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Are We Supposed to Do?
If your network is currently experiencing a network security emergency other than ransomware, visit Progent's Urgent Remote Technical Help to see how to get immediate aid. Progent maintains a pool of veteran cybersecurity specialists who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future exploits.
For organizations who have planned beforehand for being hacked, the step-by-step post-attack response procedure outlined by GIAC is Progent's approved method of handling a serious security incident.
Overview of Progent's Security Services
Managing computer protection plus staying ready for recovering vital data and functions after a security breach demands an on-going process involving an array of tools and processes. Progent's certified professionals can help your business at whatever level in your attempt to safeguard your IT network, from security assessments to creating a complete security program. Important areas supported by Progent's experts include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Based Attacks.
Designing and Building Protected Networks
Every organization should have a carefully considered security plan that includes both preventive and reactive activity. The pre-attack plan is a collection of precautions that works to minimize vulnerabilities. The post-attack plan specifies procedures to assist security staff to inventory the damage resulting from a breach, repair the damage, document the event, and restore network functions as quickly as possible. Progent can show you how to build protection into your business processes. Progent can set up scanning software, create and build a safe computer architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy protected offsite connectivity to e-mail and data, and configure an efficient virtual private network (VPN).
If you are interested in an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Packages feature non-stop online network tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that comply with government and industry data security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
Data Restoration and Failure Analysis
Progent has skill in restoring systems and devices that have been hacked, are suspect, or have ceased to function as a result of a security attack. Progent can show you how to evaluate the damage caused by the assault, restore normal functions, and retrieve information compromised owing to the event. Progent's security engineers can also manage a comprehensive failure analysis by going over activity logs and utilizing other proven assessment tools. Progent's experience with security issues minimizes your business disruption and permits Progent to recommend efficient ways to avoid or contain new attacks.
Ransomware Removal and Restoration Services
Progent offers the help of experienced ransomware recovery consultants with the knowledge to restore an environment that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. To find out more, visit ransomware removal and restoration consulting.
Work-from-Home (WFH) Security Solutions
Work-from-Home workers commonly use their own devices and often work in a poorly secured physical environment. This multiplies their susceptibility to cyber threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the creation of security policies based on best practices. Progent's seasoned group of telecommuter solutions consultants can help you to plan, deploy and maintain an effective cybersecurity solution that protects critical information resources in environments that incorporate telecommuters.
Patch Management Services
Progent's managed services for patch management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and activities that derive maximum business value from your network. Learn more about Progent's patch management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense platform that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and brand-new malware, trojans, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the first incident response software deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more details, see Progent's SentinelOne-powered Extended Detection and Response expertise.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's in-house IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly set up and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth PEN Evaluation Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you prove compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your data backup operations and enable non-disruptive backup and rapid recovery of vital files, applications, system images, and virtual machines. ProSight DPS lets your business recover from data loss caused by hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these fully managed services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected online account and enter your password you are requested to confirm your identity on a device that only you have and that is accessed using a different network channel. A broad range of devices can be used for this second means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate multiple verification devices. For more information about Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's certified security engineers can provide world-class support in key facets of IT security such as:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent provides expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive system scans to identify potential security gaps. Progent has broad experience with testing tools and can assist you to understand assessment reports and react efficiently. Progent's security engineers also offer web software validation and can perform expert assessments of enterprise-wide security to assess your company's compliance with major worldwide security standards such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile handsets. Learn more details concerning Progent's Vulnerability Audits and Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class technical support for Cisco's complete range of protection and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst switches. Find out more information about Cisco Security, VPN and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network Technologies
As well as supporting a wide array of network security technologies available from Microsoft and Cisco, Progent offers businesses of any size top-level engineering services for solutions from other major firewall and Virtual Private Network suppliers. Progent's consultants can provide:
Read more information concerning Progent's Certified Information Security Manager Security Support Assistance.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification as a result of demonstrated professional work, extensive study, and formal examination. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security management practices, security architecture and test systems, access permission systems, software development security, operations security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Find out more details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Premier cybersecurity experts have earned ISSAP status after rigorous examination and extensive hands-on work with information security architecture. ISSAP security experts possess comprehensive understanding of access control systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.
Read the details about Progent's ISSAP Certified Secure System Architecture Engineering Support.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering leading practices, create viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor accreditation is a globally recognized achievement that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo an exhaustive examination overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security professional trained to help businesses in the areas of IS audit process, information technology enforcement, network assets and architecture lifecycle, information technology support, safeguarding data assets, and business continuity planning.
Get additional information about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC Network Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and support information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist your company to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Premier consultants for impartially evaluating your IS control design and with the expertise of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Learn additional details about Progent's CRISC-certified Network Risk Management Support.
GIAC Consulting Expertise
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC's goal is to verify that a certified professional possesses the skills appropriate to provide support in important categories of system, information, and application software security. GIAC certifications are acknowledged by companies and institutions all over the world including United States National Security Agency (NSA). Progent offers the assistance of certified security engineers for any of the security disciplines addressed under GIAC accreditation programs such as assessing networks, incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read more details about Progent's GIAC Information Assurance Support.
Depend on Progent for Network Security Help
If your organization is situated in Chattanooga Tennessee and you're trying to find cybersecurity support services, call Progent at
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
|Chattanooga||633 Chestnut St, #600
Chattanooga, TN 37449
|(423) 933-2112||Chattanooga Network Support Services|
|Knoxville||9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
|(865) 364-1222||Knoxville Network Support Services|
|Memphis||119 S. Main Street, Suite 500
Memphis, TN 38103
|(901) 425-0300||Memphis Network Support Services|
|Nashville||4235 Hillsboro Pike
Nashville, TN 37215
|(615) 800-2024||Nashville Network Support Services|