Fast, Affordable Online Computer Assistance for Chattanooga, Tennessee Small Companies
For over twenty years, Progent has focused on providing enterprise-quality IT support services to clients with small-company IT budgets. Progent has built a powerful support solution that features a streamlined, tightly connected virtual office network, custom online troubleshooting technology, a substantial team of consultants certified in a wide range of technical practice areas, a Call Center operational structure that maximizes responsiveness and guarantees follow-up, a worldwide group of remote troubleshooting experts, on-site support dispatching for the majority of most zip codes in the United States, and a corporate culture focused on resolving technical issues in the least time and at the least cost to customers.

For larger companies, Progent can provide co-sourcing support to reinforce the subject matter expertise of your internal IT support personnel. Co-sourcing can save money and help meet schedules for major projects such as application programming, business continuity planning and testing, security evaluations, office consolidations, or software migrations and upgrades.

Progent can also offer access to accredited experts to help your business to design and execute a sensible cloud strategy.

Core Products and Technologies Serviced by Progent for Office Networks in Chattanooga, Tennessee
Progent provides the support of certified consultants for all facets of network technology found in small and midsize organizations. Technologies serviced by Progent include:

Support Delivery Alternatives Available for Chattanooga, Tennessee Businesses
Progent offers a variety of options for providing small companies and local governments with cost-effective computer services for technical support, consulting, hosting, and network management. Progent's paradigm for providing network support services is based on the Call Center structure familiar to big IT organizations. Progent's Helpdesk Service Model promotes fast response, thorough activity documentation, dependable follow-up, and strict cost control for a range of network support delivery options that include online troubleshooting, onsite support, high-end consulting, plus server hosting.

  • Remote Support
    Progentís Technical Response Center offers emergency and routine remote service for Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and worldwide. Progent's certified support experts can assist clients to analyze and fix network issues without the cost or time loss of travel for onsite service calls. The experience of Progent's network consultants allows them to handle most network problems quickly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to advanced specialists. Progent offers a streamlined, web-based registration procedure for first-time customers to accommodate urgent network problems and Progent bills by the minute with zero startup fees or time minimums, so you are invoiced only for the support you receive. Experts available remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Find out more details about Progent's remote computer troubleshooting expertise.

  • On-site Support
    Progent provides on-site computer support for registered clients in major metropolitan areas in the U.S. Progent's onsite service personnel can work in tandem with Progent's remote service experts to deliver small businesses the optimal solution: onsite service technicians when you need them plus the on-line help of Progent's seasoned staff of network consultants, security specialists, and business application developers. The response time for on-site support visits is typically under one business day. There is no sign-up or retainer fee for registering as a Progent client for on-premises service. Find out more details about how and why to register for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all facets of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve the most problems. To learn more, visit Online Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize companies affordable access to world-class IT professionals who can provide help with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network design, network security engineering, fault tolerant network consulting, virtualization strategies, plus integration, programming and support for small business programs such as accounting, operations, reporting, sales automation, and productivity software. Progent can help with one-time projects including office moves and major system migrations, extended projects such as management information application programming and support, database software programming and administration services, and web development, on-going support such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and network administration, or emergency services like disaster recovery and malware cleanup.

  • Application Hosting
    Progent offers hosting for vital business applications such as Exchange Server and Microsoft SQL in order to provide small companies with higher levels of dependability, security, and recoverability than is possible with the type of in-house data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same facilities that host the gear of many of the planet's largest information technology organizations, Progent can eliminate the investment in building and managing the systems required for world-class environmental control, electrical failover, and redundant Internet access. For hosted application servers, Progent can also see to it that patches and revisions stay updated, protection and performance is continually monitored, and systems and data files are consistently archived and ready for full and prompt restoration. Learn more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small or midsize organization's servers in a setting that not only provides the top level of availability and expandability but that is in addition simple for clients to transfer to a different support firm or to bring internally whenever your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit businesses with mixed environments to benefit dramatically on the expense of hardware, infrastructure support, and network administration while achieving world-class dependability and an unprecedented degree of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered service, can handle the multi- platform and non- standardized networks typical of small companies, and keeps control of the licenses in the customer's hands so that migrating to a different virtual host is fast, safe, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still offering all the savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced remote consulting support to help businesses of all sizes integrate their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that utilize physical IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating tedious network management processes, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating devices that need critical software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security companies to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient security and backup/recovery environment that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Alternative for Chattanooga, Tennessee Businesses
Progent's staff size, breadth and depth of technical skill, and familiarity with enterprise network support allow small businesses to avoid the problems related to excessive reliance on thinly staffed service firms or individual consultants.

Teaming with Progent enables your small business to:

  • Prevent Excessive Reliance on Freelance Consultants
    For network services, small businesses often depend heavily on individual engineers. Although freelance support engineers have lower overhead than larger IT service firms and can afford to charge apparently lower fees, they are often unable to react rapidly to critical network problems. If a freelance engineer is busy with different client, ill, on vacation, or in training, the lack of replacement staff may force your company to wait for help during a crisis. The more your small business grows, system downtime or difficulties with critical programs become more costly. The dollars you believed you were saving on an independent consultant can be eaten up quickly because of lost output. In addition, when independent engineers confront new technologies, the lack of a big consulting group to depend on for assistance forces them to learn in place while your organization ends up footing the bill for their continuing training.

  • Have Access to Certified Professionals in Advanced Information Technology Issues
    Many small service organizations or freelance engineers specializing in small business IT consulting are capable of delivering connect-the-dots solutions but lack the seasoning to deal cost-effectively with complex network infrastructures with a variety of platforms, multiple sites, Voice over IP implementations, remote workforces, integrated accounting and analytical software, eCommerce, and custom line-of-business software. Progent's experience with global enterprises and Progent's large group of specialists can be valuable to your business because big-company networks are inherently complex, support problems require thorough knowledge in many technical disciplines, and achieving a high degree of robustness, reliability, and protection calls for enterprise-tested leading practices.

  • Build a Firm Basis for Growth
    Small companies typically begin with a network cobbled together on a tight budget. Lacking a proper basis, a series of band-aid repairs often get piled onto of a weak foundation. As a company grows, reliability and expandability problems can undermine the productivity of the organization. Such networks need thorough evaluation, intelligent business analysis, and in-depth experience to migrate to a network infrastructure that can act as the solid basis to meet current business requirements and ease downstream growth.

  • Partner with Solution Finders, Not Product Vendors
    Small companies need guidance and education to navigate through an ever more complex maze of technology alternatives available for enabling business growth and enhancing efficiency. Businesses do not need a network consultant or support firm that attempts to sell them a product. Progent avoids conflicts of interest by not reselling any products. Progent sells services only. This permits Progent to match consulting services with the real interests of clients. Combining network support and product selling can lead to a conflict where the recommended solution is based on a predetermined vendor instead of being driven by the actual requirements of a customer.

Contact Progent
If your Chattanooga, Tennessee company needs to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Immediate Online Technical Assistance
For fast remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Dynamics GP/Great Plains allows you to grow and manage your business better by offering easy access to strategic information and a rapid return on investment. Microsoft Dynamics GP offers important business benefits including its ability to expand the reach of your company, handle your accounting, automate financial processes, unify procedures throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Dynamics GP business management system.

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    Progent is among the most qualified network support companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

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    Progent's certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.

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    Progent's Microsoft-certified professionals have more than a decade of background delivering messaging solutions for customers ranging from small businesses to global enterprises. Progent provides affordable consulting for all editions of Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and facilitate off-site and mobile email access. Progentís Exchange consulting services can assist you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can help you integrate Outlook Web App for popular web browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.

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    Progent's Sun Solaris family consulting experts provide small companies and software developers assistance with managing and supporting Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with an easy one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Windows 8.1 is designed to power computers from smartphones and slates to power-user desktops. An abundance of new and improved capabilities, including its touchscreen support and signature tile GUI, offer a broad range of advantages for organizations who understand how to exploit them. Progent's Windows consultants can help bring your business up to speed with Windows 8.1 and show you how to derive maximum business value from the operating system's various new and enhanced technologies.

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    For small companies considering Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

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    Microsoft CRM helps small businesses build positive client relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve sales success and deliver steady, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.

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    Progent's Citrix-certified consultants can assist your organization to evaluate the potential business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the performance, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of resources and operations and simplifying administrative tasks.

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    Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of all sizes to design, deploy, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly challenging problems, or full project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Cisco-certified Wi-Fi consultants can help your organization to evaluate the advantages of using Cisco Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can help you to maintain and troubleshoot your existing Wi-Fi environment or help you design and carry out a smooth transition from outdated Wi-Fi controllers to current solutions.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an older release of SCVMM or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible business value.

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    Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad range of online support services to help your organization to design, program, test, install, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the newest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to clients looking for a quick fix to a specific problem associated with Excel and Progent can also provide full project management support for upgrading or developing mission-critical applications based on Excel. Progent's affordable webinar training classes for Excel can be customized to address the special requirements of individuals or groups.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and more secure AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with information security requirements, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability.

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    Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.

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    Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a network support expert with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server consultants have an average of over 10 years of background integrating business systems founded on Microsoft platforms. This background assures you success in deploying, administering, and troubleshooting network solutions that include the Microsoft SBS Server suite of servers and applications.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt productivity.

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    Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and debugging all versions of Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable remote consulting services following proven best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include solution design, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network optimization, and specialized online training.

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