Immediate Remote Help for Chattanooga Tennessee Information Networks
Immediate Remote Help for Chattanooga NetworksFor organizations located in Chattanooga Tennessee, Progent offers remote technical support for networks powered by Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to solve challenging networking problems, plus the assistance of CISA and CISSP-certified security consultants to help with high-level security design and diagnostic jobs.

Progent's remote technical support experts offer exceptional value due to the fact that they have the practical background and are equipped with the sophisticated technology needed to solve most network issues rapidly. Efficient support reduces direct expenses because solutions use up fewer billable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your office. Your organization saves even more in incidental expenses by minimizing or eliminating system downtime and related losses stemming from business discontinuity, upset customers and vendors, unproductive employees, and distracted executives. Progent's advanced online technical support expertise is particularly helpful in environments that depend on public clouds for vital network infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be useful.

Progent's pricing model for online help is designed to leverage your network support dollar. Progent charges per minute for phone consulting, so you owe just for the services that you actually get. Unlike many online service firms, Progent asks for no service activation charge or minimum fees. Progent's per-minute granularity and simple model for pricing save you from scenarios where fast fixes somehow end up as large tabs. Progent's skill at handling problems quickly means you saves money.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined a collection of customized technologies and proven processes which permit the maximum level of effectiveness for remote consulting and repair for computer networks of any size. Progent offers safe VPN support for gateways from a variety of leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the staff of Progent's online support team to communicate with your company's environment remotely without breaching network security.

Progent's advanced customer support reporting system includes thorough histories for the support that Progent's customers have received. Progent's staff engineers have the benefit of the records of services rendered to every customer by every engineer. This database of trouble tickets and solutions is structured as a readily retrievable proprietary knowledge base that allows Progent's online support experts to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services improves daily. Progent's advanced certifications and working associations with major industry leaders such as Cisco and Microsoft open up additional massive technical knowledge bases and permit quick response from manufacturers' internal support staff so Progent's remote consulting specialists can determine the best solutions promptly.

Remote services provided by Progent to clients in Chattanooga Tennessee include:

ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price services intended to enable small and medium-size businesses to utilize the same best-of-breed technology used by some of the world's top corporations. Progent's ProSight line of network management outsourcing services covers all critical areas of modern networking including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking appliances like routers, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that require important software patches, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with information security regulations, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting experts for contract information technology projects. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the engineers required. Progent's experience with these important fields of computer technology allows clients to execute critical projects economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Call Center Services
    Progent's Call Center support alternatives for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk services, shared Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all aspects of remote desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progentís Help Desk sharing services make it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation platform for handling service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology experts provides your computer users in Chattanooga Tennessee quick assistance from an effective network service group with substantial experience offering telephone-based consulting and online troubleshooting for networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's mission is to earn the Help Desk Call Center perception as a key driver of business productivity, and Progent's goal is to fix and not merely report technical problems.

  • Business Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting staff can supply phone-based advanced engineering support and training in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, customization, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Office 365 Word, and Office 365 Excel. For more concerning Progent's consulting, customization, and education services, see Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Chattanooga Tennessee online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to accommodate your business so that your IT maintenance is proactive and automated. By detecting potential issues before they evolve into crashes, remote monitoring can ward off disruptive and expensive network crises. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or systems that support a combination of OS platforms.
How Your Chattanooga Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote assistance with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Nationwide Remote Help, phone 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Chattanooga Tennessee, Progent's phone-based network support specialists are ready to deliver expert and economical IT help the instant your business has to have it. Long experience offering online tech support has led to Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop high-end troubleshooting capability and to refine online connectivity technology to repair IT problems rapidly while avoiding the expense and lost productivity associated with on-premises service visits.

Even if your Chattanooga business works with a regular independent consultant or maintains an in-house IT staff that know how to handle day-to-day computer issues, Progentís Microsoft and Cisco certified consultants can still offer an easy and transparent remote expansion of your local resources in cases when your regular IT support personnel either don't have the availability or the experience to handle sudden network crises or particularly complex integration problems.

Features of Progent's Remote Network Support for Chattanooga Tennessee
Progent's phone support, Internet-based troubleshooting, system security consulting, and network administration services give offices in Chattanooga Tennessee the greatest leverage for your support investment. Whether you need occasional phone help and Internet-based troubleshooting or full-time Help Desk call center services and system management, Progent's professionals can deliver your office world class IT support while allowing you to eliminate the cost and administration overhead of running a large internal IT staff. Key features of Progent's online help services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, depth of technical knowledge, refined remote support tools, and familiarity with corporate IT allow offices to escape the pitfalls associated with exclusive dependence on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of network service, performing a broad range of technical projects for an extensive array of clients. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support personnel. This means that you get not just world-class IT skills, but also a support engineer with proven approaches for applying technical knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote service and on-site visits per minute. Consequently, you are invoiced exclusively for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity eliminates large invoices for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.

  • Full Records of Delivered Services
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service documentation sent by each staff member to each customer. The discipline of detailing and organizing service activity allows more effective service and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few support firms to provide 24x7 remote monitoring services powered by MS System Center Operations Manager. MS Operations Manager allows your computer maintenance to be anticipatory rather than reactive. By anticipating possible problems before they cause lost productivity, system monitoring can save your IT network from stressful and expensive availability disruptions.
How Does Our Company Begin Receiving Online Technical Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.



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    Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, deploy, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for resolving especially challenging problems, or full project management services. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent's proven ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.

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  • Exchange 2003 Server Small Business Network Consultants Chattanooga, United States Exchange Server 2016 Migrations Chattanooga, TN
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    Cisco CCIE Contractor

    Progent wants to hire full-time, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco accredited network engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or comparable security certification; and high-end system design consultants with experience in mobile access, wireless networking, high availability, business continuity, information preservation, and virtual servers. Progent also is hiring employees who can work on our team of desktop service specialists and remote troubleshooting professionals. Also, Progent is looking for talented managers able to perform productively in our fast-paced, virtual office environment.

  • Exchange 2013 SharePoint integration Online Support Services On-site Technical Support Exchange 2013 OWA
  • Exchange 2016 Migration Online Troubleshooting Award Winning Microsoft Exchange 2016 Upgrade Planning Remote Consulting
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  • Expert Microsoft Certified ISA 2004 Remote Support ISA Server Engineer

  • Aironet Wireless AP Computer Engineer
    Aironet 3700 Access Point Remote Technical Support

    Progent's certified wireless networking consultants can assist businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless AP solutions to provide the performance, range, density, scale, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and on-premises support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor Aironet access points.

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  • Firepower Management Center Remote Consulting Network Consulting Firepower Management Center
  • Georgia Outsourced IT Management Services Vermont Network Management Services
  • Help Desk Network Support Chattanooga, Hamilton County Microsoft and Apple Network Design and Consulting Chattanooga East Ridge

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    Network Consultants Cisco ASA Firewall with Firepower

    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Microsoft Certified Expert Office 365 and Apple iOS Online Help
    Consultant Services Office 365 Single Sign On

    Office 365 is Microsoft's expanding family of client productivity apps and cloud services available on a subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles intended for customers ranging from students and home offices to enterprises. Progent offers fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently combine on-premises and cloud-based resources.

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  • Hybrid cloud Consulting Microsoft Azure hybrid cloud integration Engineer
  • IM Infrastructure Support Outsourcing Video Conferencing Support
  • IT Consulting Microsoft Lync Server Instant Messaging 24 Hour Lync Server 2013 Front End Pool Engineer
  • IT Services PST files and Outlook for Mac PST files and Outlook for Mac Computer Consultants

  • Cisco VoIP Phones and Contact Center Network Engineer
    Video Conferencing Online Consulting

    Progent's Cisco VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    SCCM 2016 and Windows Server 2016 Network Consulting

    System Center Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and delivers a single point of control for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.

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  • Information Technology Consulting Cisco CUBE and ASR Routers Cisco PSTN gateways Technical Consultant
  • Information Technology Consulting iPhone Apple macOS and OS X Online Support

  • Small Office Network Support Service
    After Hours Small Business Software Support

    Progent's Microsoft and Cisco premier network engineers can provide expert support for a broad range of products and technologies and can deliver that assistance by phone anywhere in the U.S. or in person in major cities across the country and anywhere in California. Progent provides remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Windows and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity problems, as well as the the assistance of CISA and CISSP-qualified security consultants to assist with high-level security planning and problem solving. Progent has provided remote network support to businesses in all 50 states in the United States.

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  • Jabber and Webex Meeting Server Setup and Support Jabber and Expressway Integration Services
  • Largest Catalyst 9105i Access Point Support Services CCIE Expert Certified Catalyst 9100 Series AP Management Network Consulting
  • Largest Small Business 500 Access Point Technology Consulting Small Business 100 AP Online Support Services
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    Open Now Online Support Services Windows 2019

    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent can help small and medium-size companies to set up and troubleshoot conferencing solutions to allow their teleworkers to collaborate productively with colleagues and customers.

  • Management Reporting Coder Oracle Database Resource Manage Professionals
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  • Microsoft Certified IT Services SQL Server 2019 Security and Compliance Top Rated SQL Server 2019 Reporting Services Technology Consulting Services

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    Consultants Virtual Server 2005

    Microsoft Virtual Server 2005, run on the Windows Server operating system and based on technology first developed by Connectix, delivers the performance needed to carry out server consolidation, software upgrade, and server quarantine tasks via virtualization techniques in an enterprise-class computing network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can help your IT staff to assess and integrate Microsoft Virtual Server.

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  • Exchange 2007 Edge Server Computer Consultants
    Network Consultant Exchange 2007 Edge Server

    Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the background to finish your move quickly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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  • Catalyst 4500 Switch IT Services
    Catalyst Switch VSS Online Technical Support

    With Catalyst switches for small and medium-sized companies, Cisco allows companies to realize the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate real-time needs, scalable to facilitate growth, secure enough to protect restricted information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's certified security consultants can show you how to create a comprehensive protection plan and configure Cisco switches so they help enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

  • Microsoft Expert Windows 7 Upgrade Support and Integration Urgent Windows 7 Upgrade Technical Consultant
  • Microsoft MCTS Engineer Jobs Microsoft MCSA Engineer Openings Western Australia
  • Microsoft SCOM 2012 Online Consulting Support Outsourcing SCOM 2012 Migration

  • 24x7x365 Microsoft Teams compliance Consulting Services
    Specialist Microsoft Teams AAD Connect

    Progent can assist you to plan an upgrade to Teams from Skype for Business and install, administer, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

  • Microsoft Teams online training Specialists Microsoft Teams and AAD Sync Professionals
  • Microsoft Windows 2003 Network Consulting Microsoft Windows 2003 Support and Help
  • Microsoft Windows 7 Upgrade Integration Windows 7 Online Consulting
  • Microsoft, Cisco and Security Certified Experts Part-Time CIO Consultants Open Now Part-Time CIO Remote Technical Support
  • MongoLock ransomware recovery Consult Locky ransomware recovery Consultant Services
  • NetDocs Training Professional NetDocuments and Android Professionals
  • Network Architecture Network Installation Award Winning Services Site Move
  • Network Consultants Telecommuting Job Career Network Engineers
  • Network Troubleshooting IT Consulting Technical Consultant Automatic Network Diagrams

  • Top Quality MCSE Expert Certified Dynamics 365 Business Central Installation support
    Microsoft Dynamics 365 Business Central Integration Support

    Progent can provide remote and onsite installation, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

  • Urgent Chattanooga-Hamilton Small Business IT Consulting Group
  • Office 365 authentication Online Support Services Microsoft 365 and on-premises Exchange Integration Support
  • Office SharePoint Server 2007 Consultant Services SharePoint Portal Server 2007 Consultants
  • Offsite Workers Infrastructure Information Technology Consulting Help and Support Remote Workers Infrastructure
  • Offsite Workforce Chattanooga Expertise - Collaboration Technology Assistance Chattanooga, TN Teleworkers Chattanooga Consultants - Collaboration Solutions Guidance Hamilton County Tennessee
  • Offsite Workforce Collaboration Software Configuration Remote Support At Home Workers Collaboration
  • On-site Technical Support Office SharePoint Server 2007 24 Hour Integration Services SharePoint 2007
  • Online Technical Support Exchange 2013 Disaster Recovery Top Exchange 2013 Performance Tuning Consulting Services
  • Online Troubleshooting Windows Essential Business Server MS Windows Essential Business Server Remote Technical Support
  • Open Now Solaris Remote Professional Linux Online Services

  • Microsoft Dynamics 365 Commerce Applications Consulting
    Microsoft Dynamics Business Central Technology Consulting Services

    In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration assistance, and one-on-one or group online training classes customized to meet your particular requirements. Progent's experts also can show you how to integrate and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.

  • Open Now Windows 2008 R2 Support and Help Microsoft Windows Server 2008 R2 Consultancy
  • Outsourcing Internet Security and Acceleration Server Remote Support ISA 2004 Firewall
  • PIX Firewall Upgrade Online Consulting Cisco Firewalls Integration
  • Private Cloud Solutions Specialist ProSight Small Business Private Clouds Consult
  • Cisco Certified Expert Chattanooga-Hamilton County Network Support Consulting
  • Private Clouds for Small Businesses Services Consultants Private Cloud Hosting Services
  • Consultancy Services Chattanooga, Tennessee
  • ProSight Remote Infrastructure Monitoring IT Consulting Automatic Topology Diagrams Support and Help
  • Chattanooga-Hamilton County Tech Consultants
  • ProSight Server and Desktop Management Remote Support Outsourcing Desktop Monitoring
  • ProSight Virtual Hosting Consultant Services Private Cloud Integration Specialist
  • Professionals Hybrid Exchange Online and Exchange on-premises Best Office 365 Portal IT Consultants
  • Progent's Management Consultancy Services Progent Management Network Specialists
  • Progent's Management Team Computer Consulting Companies Progent Management Small Office Computer Consultant
  • Project Requirements Definition Specialists Project Design Technology Professional

  • Support Outsourcing Fault-tolerant Failover Clustered Servers
    Windows 2008 Cluster Server Support and Help

    The server cluster technology incorporated into the high-end versions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of server clusters that provide improved levels of system availability, security, performance, and versatility. New or improved capabilities include cluster verification, easier setup and installation, improved cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your network support personnel to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure.

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  • Radvision XT5000 Consultants Polycom Video Conferencing Consulting Services
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  • Remote Access Online Technical Support Cisco RADIUS Security Remote Technical Support
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    Support Outsourcing Dynamics GP Software Development

    Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to track your business more effectively, transforming raw data into valuable insights into your business.

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    OS X Lion Networking Online Support Services

    Progent's Mac networking consultants can assist you with a wide array of network foundation issues including network architecture, remote and mobile connectivity, internetwork compatibility, protection, and new technologies such as VoIP and high-speed wireless networking. For company networks based exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, integrating, and supporting a network architecture that is reliable, secure, productive and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.

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    Multi-site Solution Provider

    For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, site moves, enterprise security, network architecture, on-site or remote branch office support, and technical support for co-location hosting environments. A Progent network architect can help you design a multi-site network that makes smart use of collocation facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises design, deploy and maintain massive rollouts of updated releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.

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    SQL Server 2019 Disaster Recovery Support Outsourcing

    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a seamless intranet system.

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    iPhone and Barracuda integration Computer Consultants

    Progent offers affordable online consulting to assist you to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide online and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your information network.

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  • Small Business Computer Consultants Microsoft and Cisco Small Office Network Troubleshooting
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  • Support Services ASA 5500 Firewalls ASA 5505 Firewall Computer Engineer
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  • Microsoft Teams topology Engineer
    Integration Microsoft Teams Migration from Skype for Business

    Progent can assist your organization to design an upgrade to Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Progent offers the expertise of certified consultants as well as seasoned software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

  • Top Juniper SSL Router Security Contractor Juniper SA2500 SSL VPN Network Security Auditor
  • Top Quality Meraki Wave 2 AP Remote Consulting Meraki MR52 Access Point Help and Support

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    24/7 Microsoft BI Stack Programming

    Progent offers remote and on premises consulting to assist your organization with any phase of business intelligence reporting from troubleshooting or enhancing reports to planning and implementing a comprehensive BI environment. Progent's management reporting experts can assist you to maintain your existing BI system, assist you to migrate reports from a discontinued reporting platform to a modern one, and provide custom remote mentoring to meet your individual needs. Progentís business reporting professionals offer expertise in all popular business intelligence reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

  • Top Quality Microsoft Expert Ransomware Protection Support Outlook Web Access, OWA Technical Support Firm

  • Network Security Evaluation Fortinet
    Biggest McAfee Security Audit Services

    Progent offers small and medium size businesses expert support for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a detailed security plan and select appropriate products from a variety of suppliers to achieve your security goals while sticking within your spending limits.

  • Top Ranked Microsoft SCOM 2012 R2 Remote Consulting Support and Help SCOM 2012 R2
  • Top Technology Consulting CISSP Chattanooga East Ridge CISSP Security Group Chattanooga, TN
  • Training Operating System Server Training
  • Troubleshooting BlackBerry Smartphone Integration Services BlackBerry BES
  • UNIX Consult UNIX Professionals
  • UNIX Tech Outsourcing OpenBSD Help Center
  • UNIX Upgrade Help Urgent Solaris Upgrade Help
  • Urgent 64-bit Migration Consulting 64-bit Upgrade Professional
  • Urgent Temporary Staffing Support Consulting Support Chattanooga, United States Open Now Supplemental IT Support Staffing Help Consulting Specialist Chattanooga, Hamilton County
  • Virtual Support Desk On-site Support Virtual Helpdesk Consultant Services

  • Microsoft LCS Server Instant Messaging Online Support Services
    Live Communications Server Technical Support

    Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced protection, seamless compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.

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  • Visual Basic for Mac Outsourcing Office Web Apps for Mac Support and Help
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  • Web Application Security Assessment Technology Professional Top Network Security Evaluation Services

  • IT Consulting Colocation Center
    Co-Location Configuration

    Colocation data centers allow companies to share world-class facilities for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation strategy such as selecting and moving to a colocation site, creating system topology, defining hardware, on-premises and on-line maintenance, establishing remote network management, and training your IT personnel.

  • Windows 7 Wireless On-site Technical Support Urgent Microsoft Windows 7 Consultant
  • Windows Server 2008 R2 Computer Consulting Windows Server 2008 Hyper-VI Integration

  • Solaris Cybersecurity Tech Services
    Information systems Security Outsourcing UNIX

    If your company operates a Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide range of security topics such as security administration procedures, security design and models, connection management systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and international standards of performance that information security professionals are required to possess. These accreditations give IT management the assurance that those who have achieved their CISM or ISSAP certification have the experience and knowledge to offer effective security support and consulting services.

  • Windows Server 2016 Hybrid Configuration Consultant Services Computer Consultants Windows Server 2016 Storage Replica
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    Consulting Sun Solaris Remote

    Progent offers nationwide online phone support and troubleshooting services for companies that run Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting offers optimum return for your IT dollar by protecting user productivity and limiting the time charged for network analysis and repair. Sophisticated remote access utilities and experienced service specialists and engineers combine to enable Progent to handle most IT problems without squandering time and expense by going to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the toughest system problems.

  • Work from Home Employees Chattanooga Consulting - Infrastructure Consulting Services Chattanooga Remote Workers Chattanooga Consulting Services - Setup Consulting and Support Services Chattanooga East Ridge

  • Case Studies Proxim Tsunami Wireless
    Open Now Building to Building Wireless Case Study

    Progent provided a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.

  • Chattanooga, Tennessee IT Management
  • iPad patch management Consulting Top VoIP phones patch management Consultant
  • prime infrastructure Consulting Services wireless LAN controller Engineer

  • Ubiquiti UniFi Switch Specialists
    24x7 Ubiquiti UniFi Security Gateway Engineer

    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can help you to determine the benefits of UniFi technology for your environment and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.

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  • Technology Providers Small Office
    Small Office Networking Organization

    Progent provide businesses of all sizes enterprise-class IT online or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for companies ranging from the small office to the global enterprise.


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