Immediate Remote Troubleshooting for Chattanooga Tennessee Networks
Fast Online Technical Support for Chattanooga SystemsFor organizations in Chattanooga Tennessee, Progent offers remote support for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to solve complex networking issues, plus the assistance of CISA and CISSP-qualified cybersecurity consultants to help with advanced security architecture and troubleshooting issues.

Progent's online technical support experts offer exceptional value due to the fact that they have the practical experience and are equipped with the advanced tools necessary to solve most network issues rapidly. This lowers immediate expenses since service calls use up fewer chargeable minutes. Remote support also avoids the cost of dispatching a consultant to your office. Your organization saves even more in incidental costs by reducing or eliminating network downtime and related costs due to business disruption, upset customers and vendors, unproductive workers, and de-focused executives. Progent's advanced online technical support experience is especially helpful for businesses that rely on public clouds for critical infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises tech support may not be an option.

Progent's billing policy for online help is designed to leverage your network support dollar. Progent bills on a per-minute basis for phone assistance, so you are charged exclusively for the support that you receive. Unlike typical online service firms, Progent imposes no service activation charge or minimum payments. Progent's one-minute billing unit and simple policy for billing do away with scenarios where speedy. minor repairs manage to end up as large bills. Progent's skill at handling problems quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has mastered a set of optimized tools and proven processes that permit the maximum degree of efficiency for online engineering help and troubleshooting for information systems of all sizes. Progent offers protected VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the experts of Progent's Technical Response Center to communicate with your system without breaching system security.

Progent's proven service database system stores thorough documentation of all support that Progent's customers have received. Progent's authorized service personnel have access to the records of services provided to each Progent customer by any consultant. This database of issues and repairs is organized as a conveniently retrievable proprietary database that enables Progent's online technical professionals to share their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's high-level accreditations and close associations with major technology companies such as Cisco and Microsoft make available additional vast technical support databases and allow priority response from vendors' internal engineering staff with the result that Progent's online consulting experts are able to come up with optimal resolutions promptly.

Remote support services offered by Progent to businesses in Chattanooga Tennessee include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, fixed-price managed services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions used by some of the industry's top enterprises. The ProSight suite of network management outsourcing services covers all critical aspects of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all looming problems can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The interview is designed to help assess your company's preparedness either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the services of seasoned online consulting professionals for contract information technology projects. Progent's rates for ongoing development or consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these important areas of information technology allows customers to execute major projects economically and on schedule. Progent's project-based remote engineering services include:

  • Call Center Support
    Progent's Help Desk Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution built around the leading PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk team of seasoned network professionals provides your customers in Chattanooga Tennessee rapid contact with an efficient support resource with substantial experience offering telephone-based help and online diagnostics for computer environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux components. Progent's concentration is to earn the Help Desk the reputation as a solid contributor to company performance, and Progent's intent is to solve and not simply document network issues.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Experts Team provides phone-based and in-depth consulting expertise and training in specific business application fields such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting expertise, custom development, and training for popular Microsoft business applications such as CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, customization, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Chattanooga Tennessee remote IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can tune SCOM to suit your environment so your IT support is proactive rather than reactive. By exposing looming trouble spots before they cause downtime, proactive monitoring can head off stressful and expensive information system crises. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or systems powered by multiple OS platforms.
How Your Chattanooga Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about urgent phone-based assistance with Windows, macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Help, call 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Chattanooga Tennessee, Progent's online computer support specialists can provide professional and cost-effective IT help the moment your organization has to have it. Long experience offering remote tech support has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to refine online access tools to fix network problems quickly while avoiding the expense and lost time associated with on-site service calls.

Even if your Chattanooga company works with a regular independent support technician or maintains an in-house organization that know how to handle ordinary network issues, Progentís Microsoft certified consultants are available to provide a convenient and transparent virtual expansion of your on-site resources in cases when your usual service personnel either lack the availability or the experience to address unexpected system emergencies or especially challenging integration problems.

Advantages of Progent's IT Support for Organizations in Chattanooga Tennessee
Progent's online support services enable your Chattanooga business to experience the advantages of timely, expert IT support without the expense of maintaining an in-house IT staff. Your information system will derive greater business worth by becoming more available, efficient, and secure. Benefits to your business include:

  • Seamless virtual expansion of your local IT resources
    For most companies in Chattanooga Tennessee, nearby computer support providers, whether made up of independent consultants or an internal maintenance staff, can solve typical technical issues. However, major troubles can occur when local support personnel are too busy or unavailable, and some problems may stem from technology that is unfamiliar to your local support people. In these instances, Progent's online service professionals give you a convenient, fast, and economical solution to augment your regular resources and to pass on useful information to increase your ability to resolve future problems locally.

  • Reduced Dependence on Individual Consultants
    For network maintenance, smaller offices commonly rely on independent freelance consultants. Although freelance consultants have less internal costs than big consulting companies and can afford to charge lower rates, they are occasionally overbooked, making it difficult to respond rapidly to crisis situations. If a freelance consultant is occupied with another customer, sick, on a trip, or in training, the absence of reserve help may force your company to wait for help during an IT crisis. As your company grows, network unavailability and trouble with vital software are more expensive. The budget you thought you were saving on a freelancer can be consumed quickly by lost productivity. Progent provides a dependable source of backup service expertise to insure your network remains available.

  • Build a Solid Foundation for Seamless Expansion
    Organizations typically begin with an information architecture implemented on a shoestring budget. Lacking a proper infrastructure, slap-dash fixes often get piled onto a shaky foundation. When a company grows, reliability and scalability issues can impede the success of the business. These badly built systems need proper assessment, smart strategic planning, and wide technical knowledge to upgrade to a system infrastructure able to provide the stable foundation to meet critical business requirements and ease future growth.

  • Work with Problem Solvers Rather Than Product Sellers
    Smaller offices require guidance and technical education to navigate through an ever more complex array of technology options capable of accelerating business growth and enhancing efficiency. These companies hardly need a network engineer who is attempting to resell a certain vendor's products. IT support and product sales can result in a situation where the recommended solution is designed around a predetermined technology instead of the true needs of a client. Progent avoids these dilemmas by selling only services instead of products. This allows Progent to align IT expertise with the best needs of customers.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of IT knowledge, refined remote support tools, and familiarity with corporate IT allow offices to avoid the limitations associated with excessive reliance on smaller consulting organizations, individual freelance service providers, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional experience, in the trenches of network service, performing a wide variety of IT projects for an extensive array of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This guarantees that you get not only expert technical skills, but also a support engineer with field-tested approaches for applying technical knowledge to resolve actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online support and in-person visits by the minute. As a result, you are invoiced just for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal business hours. Many service firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids big invoices for fast fixes so you won't be forced to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Businesses who work with trusted independent consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.

  • 24x7 Network Monitoring with MS Operations Manager
    Progent is one of the few IT service firms to offer 24x7 system tracking services based on Microsoft Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By anticipating potential issues before they cause lost productivity, network monitoring can keep your information network from painful and costly availability disruptions.
How Does Our Company Begin Receiving Online Computer Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.

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    Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and install a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.

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    Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help you to design, integrate, manage and troubleshoot a BDR solution based on Barracuda technology.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of key processes to bring products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.

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    Progentís certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.

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    Progentís experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.

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    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess if you should migrate to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.

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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical processes to get products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and offers a single platform to address the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.

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    Progent provided a wireless networking environment that allowed a school to improve efficiency and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered protection against local interference.

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