Chattanooga Telecommuters Integration Consulting Partner
Solution Planning, Setup, Management and Call Center Consulting Services
Expanding your at-home workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Chattanooga organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chattanooga, Tennessee organizations to with any facet of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Integrating the network infrastructure required to support a remote workforce can be particularly challenging if you must manage a combination of personal equipment such as desktop computers and laptops, routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services available from Progent to help you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authenticated remote workers to use IT resources located at your corporate datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to view and interact with a remote computer's desktop. This provides IT managers substantial control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier remote support for integrating home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and guests, are commonly used by at-home employees to access their Internet router for work. This can create performance and cybersecurity issues. Progent can help businesses to resolve these issues by delivering expertise that include Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity methods affect the speed and availability of connections between telecommuters and the company data center. Business-critical applications might demand backup Internet access in case the normal connection breaks. Progent offers guidance for selecting service providers, picking sensible bandwidth and data volume offerings, and integrating high-availability Internet access. See Internet access solutions.
VoIP Integration for Telecommuters
Expanding the company phone system to include remote users is critical to supporting an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can assist businesses of any size to design or tune a remote VoIP service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and deliver on-demand configuration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many companies utilize multiple conferencing products to meet the needs of their different partners and clients. Progent can assist your organization to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as video calling, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for additional Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help you to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful environment of productivity apps that deliver a consistent user experience for sharing information across multiple sites and on a broad selection of endpoint computers. Progent has provided remote consulting support for SharePoint and Exchange Server since their first releases and can assist businesses to deploy these flagship collaboration products to optimize the effectiveness of your remote workforce.
SharePoint uses web entities to facilitate collaboration and information sharing by providing policy-driven access to data, business processes, and utilities for looking through company-wide business data. SharePoint allows you to create protected portals that enables at-home workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, go to integration expertise for Exchange.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. Remote workers can store files to OneDrive, and co-workers anywhere can access them securely via a browser. Included with Office 365, OneDrive enables remote employees to co-author documents. Edits created offline are synced when you reconnect to the Internet. To learn about Progent's expertise for Microsoft OneDrive, visit Onedrive integration experts.
Public Cloud Integration for Teleworkers
Progent can provide advanced online support for helping organizations to create, manage and repair integrated network models that incorporate internal data centers, remote workers, branch offices, and public cloud services. Progent offers top-tier consultant for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Azure features more than one hundred cloud-based services including the ability to host Windows and Linux-based VMs, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for at-home workers by setting up and debugging firewalls and VPN tunnels. For information about Progent's expertise for Azure, go to Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity software and cloud services available on a subscription basis. Office applications and services are marketed in a variety of bundles intended for users ranging from students and small offices to major enterprises. Progent can provide fast and easy online access to consultants knowledgeable about Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the various subscription bundles available for Office 365 and configure 365 applications for your remote workers to achieve top business value. To find out about Progent's expertise for Microsoft Office 365, refer to Microsoft Office 365 integration support.
Microsoft 365 Exchange Online is one of the most popular applications in the Microsoft 365 product product suite. Exchange Online offers the benefits of lower costs for data center infrastructure, simplified management, dynamic scaling, high availability, and other benefits associated with public clouds. Microsoft has designed Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional assistance to guide you past tough IT bottlenecks and also offer end-to-end project management outsourcing to make sure your telecommuters have easy and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's expertise for Office 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent offers rapid and economical online contact with cloud integration consultants who can assist your business to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud-based services with local data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to create a high-availability network architecture so your employees have a consistent computing environment whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's support services for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to expand your existing IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your remote workers can benefit fully from Google Cloud services. Progent's consultants can help your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify identity control for telecommuters with Google Cloud Identity. Progent's experts can also assist your organization to utilize GCP's unified management technology to administer and track your Google Cloud environment. For information, refer to Google Cloud Platform consulting support.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide changeover to a from-home business model, which could be activated by an epidemic or as part of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Call Desk. Progent's Call Center services make it possible for organizations to outsource or supplement their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of online IT support experts along with enterprise-class ticketing and tracking technology to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop support from help requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to track or update the status of their current tickets, add details, and upload screen captures or attachments. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Support Desk Supplemental Service enables your business to expand your current Help Desk organization by sharing responsibilities for Help Desk Call Center support services transparently between your regular support staff and Progent's extensive team of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support model based on the leading PSA tool for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. For information about how Progent's Help Desk Call Center Supplementation Services can enable your business to deliver best-in-class IT support to your teleworkers, refer to Progent's Help Desk supplementation Services.
Security and Compliance for Telecommuters
Telecommuters commonly use their personal computers and work in a physically unsecured environment. This increases their vulnerability to cyber attacks and demands judicious use of security appliances, remote security monitoring, and the creation of security policies that follow best practices. Progent's seasoned team of certified cybersecurity experts can help your business to design, implement and manage a modern cybersecurity solution that guards critical data in networks that include remote workers.
- Firewalls allow companies to build a network environment that can be securely utilized by on-premises users as well as by telecommuters, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall appliances allow you to assign and manage different permissions to various classes of users and to expand your network and adjust your security as your company evolves and as cyber threats grow more sophisticated. Progent supports both current and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, see firewall support expertise.
- Remote Endpoint Monitoring makes it possible to watch over the various computers utilized by remote workers and either block or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and utilizing advanced machine learning and full execution context to identify new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to contain the malware. Since the ProSight ASM agent is self-contained, endpoint devices stay secure even when they are disconnected from the Internet. For details about ProSight ASM, visit remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your information system to all types of external and local security attacks for an environment that incorporates an at-home workforce. Progent can deploy remote, automated security analysis scanning for quickly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's security assessment experts, which can be managed by security professionals with advanced certifications such as CISA, CISSP, and GIAC, can help your business to audit your workflows and policies and assess your network infrastructure to allow you to implement top-level security for your remote workers.
Data Protection Solutions for At-Home Workers
Data Protection covers saving and recovering vital information so as to avoid data loss and reduce recovery time in case of storage system failures due to equipment issues, software hiccups, human mistakes, malware, or any other reason. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for an at-home workforce must address multiple kinds of user-owned endpoints. Progent offers fast remote access to consultants familiar with a wide range of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a rapid switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist your company to produce, document and validate a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager provides a centralized environment for safeguarding critical information by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint devices can be user owned or company owned. IT admins managing the endpoint computers of teleworkers can use Intune to provision and validate applications on managed devices, push patches and certificates, configure policies for accessing data and networks, manage passwords, create VPN tunnels, control how home-based workers share data, establish threat protection, verify security compliance, and erase corporate information from lost, stolen or deactivated endpoint devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS computers. To learn about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, refer to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual software delivery technology for access control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Key features of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Chattanooga, Tennessee organization, phone
An index of content::
Sun Solaris Professional
Professionals UNIX
Progent's Sun Solaris platform support experts offer small and mid-size businesses and software developers help with managing and maintaining Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
On-site Support Unified Mobility Connect
Consultant Services Unity Connection
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, functions as the core of Cisco's collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and onsite expertise to help organizations of all sizes to create and administer Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum productivity. Progent can assist with any aspect of CUCM setup and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.
Remote Employees Video Conferencing Consulting Services
Teleworker Conferencing Online Help
Progent can assist small and medium-size businesses to set up and troubleshoot video conferencing platforms to allow their at-home employees to communicate productively with colleagues and clients.
Emergency New Hampshire Specialists
Virginia Design Firm
Progent’s Technical Response Center provides low-cost national extended hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer extended hours telephone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically.
Home Based Cisco Consulting Contractor Job
Work from Microsoft Certified Contract Job
Progent believes that a well designed and implemented network can be a pivotal piece for accelerating any company's success, and we apply this credo in our corporate system infrastructure. We have built a zero-downtime virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer fast and efficient service, cooperate easily on challenging jobs, and experience career and private maturity by being part of a dynamic company culture of self motivation and independence.
Microsoft Windows 8.1 Consulting Services
Specialists Windows 8.1 Upgrade
Windows 8.1 is designed to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, including its touchscreen interface and signature tile GUI, provide a broad range of benefits for organizations who know how to put them to work. Progent's Windows experts can help bring your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's various new and enhanced technologies.
Online Support Services At Home Workforce Data Protection
Work from Home Data Protection IT Services
Progent can help small and mid-size companies to design, configure, validate and troubleshoot backup/restore technology for offsite workers.
Microsoft Office SharePoint Server 2019 Configuration
Office SharePoint Server 2016 Computer Consultants
Progent’s Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a common location for your employees or customers to access, organize, distribute and manipulate relevant data, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to locate, download and re-use. Progent's SharePoint consultants can help your organization to manage your existing SharePoint environment or upgrade to the current version of SharePoint.
Microsoft Live Communications Server Consulting
Microsoft Live Communications Server Consultant
Microsoft Communications Server provides IM and Real Presence as part of an extensible, world-class solution offering enhanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
Cisco Google Cloud Identity Consultant Services
Google Cloud Backup Consulting Services
Progent can provide cost-effective online and onsite support to help businesses to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
SQL Server 2019 Enterprise Online Technical Support
SQL Server 2019 Network Consultant
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management system.
Juniper SSG5 Router Technical Support Services
Juniper SSG Series Firewall Security Consultant
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Certified Expert SQL Server 2016 and VMWare Help and Support
IT Consulting SQL Server 2016 Application Migration
SQL Server 2016 introduces major enhancements in performance, capacity, data security, high-availability, BOYD support, plus integrated BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Enterprise Services Project Methodology Systems Support
Envisioning Phase: Requirements Definition Tech Outsourcing
In performing IT projects for corporate customers, Progent uses a phased methodology driven by defined milestones in order to achieve budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All phases are recorded to provide a detailed summary of technical services delivered and to assist in ongoing system support.
CISSP Certified Cybersecurity Architect Technology Professional
Specialists CISSP Certified security Systems Engineer
Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of information system security. Progent can create cost-effective security systems that guard a small business from modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources spread across a mix of physical datacenters and public and private clouds.
Visual Basic for Mac Technology Consulting
Computer Consulting Apple MACos with Windows
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Specialist ProSight Endpoint Protection Services
ProSight Active Security Monitoring Services
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
CIO Support Outsourcing
CIO Integration Support
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you integrate appropriate IT products to improve business processes so they align better with your business objectives. Your business can develop and install a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.
Technical Consultant Entourage
Immediate Outlook Mac Consultants
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage training.
SCDPM 2012 Protection Groups Outsourcing
24-7 SCDPM 2012 Migration Online Support
Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to design, deploy, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving especially stubborn issues, or comprehensive project management support. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Award Winning Amazon EC2 migration Design
Amazon AWS hybrid cloud solutions Integration Firm
Progent can provide affordable remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
Microsoft Exchange 2013 Online Consulting
Consultant Exchange 2013 Migration
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key facets of IT such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Network Health Reports Specialist
ProSight Network Health Review Services
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable and safer AD environment. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with data security standards, more efficient utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime.
Design Amazon MWS
Cisco Experts Amazon MWS integration Reporting
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Urgent ProSight IT Management Outsourcing Consultant
Professionals Small Business Network Management Outsourcing
Progent's ProSight family of managed services are designed to offer businesses who maintain small internal network support staffs with low-cost access to enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed IT services include flat-rate IT maintenance expenses, smart automation of routine administrative tasks, continual adoption of the latest technology, graceful migration from legacy systems to up-to-date solutions, close fit between information technology with strategic objectives, guidance from veteran IT experts, and freeing up management to focus on business issues instead of fast-evolving information technology.
8800 Series IP Phone Online Consulting
7800 Series IP Phone Online Support Services
Progent's Cisco certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Exchange 2016 Migration Planning Network Engineer
Exchange Server 2016 Upgrade Online Consulting
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Professionals ProSight Ransomware Protection
ProSight Phishing Defense Consulting
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new attacks.
ProSight Ransomware Protection Consulting Services
ProSight Ransomware Rollback Consulting Services
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats.
Deploying Phase: Implementation Guru
Microsoft Certified Integration Specialist Project Methodology
When conducting consulting projects for enterprise customers, Progent uses a phased approach driven by defined milestones so as to achieve financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design adjustments, and expert deployment. All facets are documented to make available a comprehensive summary of IT services performed and to help in downstream network support.
Project Planning Consulting Services
Microsoft Experts Professionals Project Design
For advanced project management assistance, Progent can provide the services of senior IT professionals with decades of experience in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow best practices to make sure major projects are completed on time and within budget.
Online Microsoft Office 365 Training Consultancy
Online Office PowerPoint Training
Progent offers customized remote training for popular desktop applications and operating systems including Microsoft Office Excel, Word, Publisher and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the benefits of conventional physical classroom instruction, including immediate communication between clients and trainers, but eliminates the costs of travel and the hassle of attempting to synchronize the availability of many trainees. Offered to single students or classes of any size, Progent's virtual instruction permits the instructor to run the class from a remote facility and the clients can be dispersed across a campus or all over the country. Live online instruction supports proven learning aids such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specific subjects or longer in time and wider in scope.
Remote Support Offsite Managed Data Backup/Recovery Services
ProSight DPS Cloud Backup Services Online Technical Support
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical data.
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