Chattanooga Work from Home Employees Connectivity Consulting Partner
System Design, Setup, Administration and Help Desk Consulting Services
Expanding your remote workforce may have a major effect on IT architecture, security, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Chattanooga organization to pick the right technologies and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent can assist Chattanooga, Tennessee organizations to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote workforce can be particularly challenging if you have to accommodate a combination of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's background delivering online help for both outdated and modern technologies in virtual office solutions allows you to make cost-effective use of your available infrastructure and offers ready access to expertise for implement essential upgrades. Support services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network technology allows you to establish a secure tunnel for authorized remote employees to access IT assets situated at your corporate datacenter or in the cloud. Progent can assist your company to configure and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to set up Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a data center computer's desktop. This technology provides network managers substantial control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for deploying routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by families and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity problems. Progent can assist you to mitigate these issues by providing expertise like Cisco Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point integration help.
- Internet access methods impact the speed and availability of connections between telecommuters and the company network. Mission-critical processes might require backup Internet connections in case the primary connection fails. Progent can provide guidance for selecting Internet service providers, choosing appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.
VoIP Integration for an At-Home Workforce
Expanding the company PBX environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are used by SMBs to server remote users. Many larger organizations depend on Cisco's current or older platforms for IP voice solutions. Progent can help organizations of any size to plan or maintain a remote IP voice environment that provides the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their existing Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, refer to CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and provide as-needed configuration and troubleshooting services.
Voice/Video Conferencing for Teleworkers
A broad selection of video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many companies use a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to manage your current voice/video conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of productivity apps that create a cohesive user interface for sharing data and ideas throughout a corporate network and on a broad selection of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange Server since their first releases and can assist your company to tune these critical collaboration platforms to optimize the effectiveness of your remote workers.
SharePoint utilizes web entities to allow collaboration and knowledge delivery by providing policy-driven access to content, workflow, and tools for looking through company-wide business data. SharePoint permits you to build protected web portals that permits remote workers to see and update consolidated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint consulting services, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, see planning and configuration consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers anywhere can share them securely through a browser. Provided with Microsoft 365, OneDrive allows remote workers to jointly author files. Edits created offline are uploaded when you go back online. To learn about Progent's expertise for Microsoft OneDrive, see Onedrive configuration consulting.
Cloud Integration Services for Teleworkers
Progent offers fast and affordable online support for enabling organizations to build, manage and repair cohesive hybrid network architectures that incorporate internal data centers, teleworkers, branch offices, plus public cloud services. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a popular platform for public cloud services that allows you to use infrastructure, virtual servers, and key applications hosted on Microsoft's extensive cloud. Azure includes more than one hundred services services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent can also help you establish protected connections to Azure services for teleworkers by setting up and troubleshooting firewalls and VPN IPsec tunnels. For information about Progent's support services for Microsoft Azure, go to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity software and cloud services offered by subscription. Office applications and services are provided in a selection of plans intended for users ranging from individuals and households to major corporations. Progent can provide fast and easy online contact with experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the numerous subscription plans available for Microsoft 365 and configure 365 apps for your teleworkers to achieve top business value. For information about Progent's support services for Microsoft Office 365, visit Microsoft 365 integration expertise.
Exchange Online is among the most widely used applications in Azure-hosted Microsoft 365 product line. Office 365 Exchange Online offers the advantages of lower costs for physical infrastructure, easier management, on-demand scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate smoothly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed help to get you through tough technical roadblocks and can also provide comprehensive project management services to make sure your remote workers have easy and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Exchange Online, visit Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud computing market and is the industry's top provider of cloud-based services. Progent can provide quick and economical online access to cloud connectivity consultants who can help your business to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to build a high-uptime network architecture so your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to expand your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your key apps cloud ready so your remote workers can take full advantage of Google Cloud services. Progent can assist you to deploy VMs on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and simplify access control for at-home workers with Google Cloud Identity services. Progent can also help you to use GCP's unified management tools to control and monitor your Google Cloud environment. For information, go to Google Cloud Platform integration services.
Help Desk Support for Remote Workers
An emergency, organization-wide transition to a from-home business model, which might be activated by a pandemic or as part of a disaster recovery process, can overstretch even a well-staffed in-house Call Center. Progent's Call Center services allow businesses of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services leverage Progent's nationwide network of online IT support specialists combined with world-class trouble ticketing and tracking software to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop support from initial service requests through ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to monitor or revise their current trouble tickets, enter information, and upload screen captures and relevant files. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Augmentation Service enables your business to expand your existing Call Desk staff by splitting delivery of Help Desk Call Center support services seamlessly between your regular IT support staff and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's shared Call Desk service is based on a collaborative support solution utilizing the leading professional services automation tool for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Support Desk Supplementation Services can enable your company to deliver world-class desktop support to your teleworkers, refer to Progent's Call Center supplementation Services.
Security for Telecommuters
Telecommuters often use their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber attacks and requires judicious use of firewalls, remote monitoring, and the enforcement of security policies based on best practices. Progent's veteran team of certified data security professionals can assist your organization to plan, deploy and manage a compliant security environment that guards critical information in IT networks that incorporate at-home workers.
- Firewalls allow you to build a network environment that can be securely accessed by on-premises users as well as by teleworkers, mobile users, suppliers, clients, and the public. Next-generation firewall devices permit you to configure and control appropriate permissions to different groups of users and to expand your IT network and modify your security profile as your business evolves and as cyber threats grow more sophisticated. Progent works with both new and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, refer to firewall integration and support expertise.
- Online Endpoint Monitoring makes it possible to track the disparate devices utilized by telecommuters and either block or identify and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint device, watching all activity and using state-of-the-art AI technology to detect zero-day threats on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint from the corporate network to contain the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints remain protected even if they are not connected to the Internet. To learn more about ProSight ASM, go to remote endpoint security monitoring for telecommuters.
- Security Audits can evaluate the vulnerability of your network to all classes of external and internal security attacks for an environment that incorporates teleworkers. Progent can run remote, automated security analysis software for quickly and affordably detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with top certifications including CISA, CISSP, and GIAC, can help your company to evaluate your operations and governance policies and assess your WAN architecture to allow you to implement the highest level of security for your teleworkers.
Data Protection for At-Home Workers
Data Protection involves backing up and restoring critical information so as to avoid data loss and reduce recovery time in case of storage system failures resulting from hardware breakdowns, programming hiccups, human error, malware, or any other reason. Reliable data protection strategies can be especially difficult to design and manage in hybrid environments that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for teleworkers must cover diverse kinds of personally owned endpoints. Progent offers quick online help from experts knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your company to create, document and validate a DR/BC plan that addresses the process of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified environment for safeguarding corporate data by managing onsite, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and software. Remote endpoint devices can be personally owned or business owned. Network administrators managing the enrolled endpoint computers of teleworkers can utilize Intune to provision and validate apps on managed devices, push updates and certificates, set up rules for accessing data and resources, set passwords, create VPN tunnels, control how telecommuters share data, establish threat defense, verify security compliance, and delete corporate information from missing, stolen or deactivated endpoint devices. Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. To find out about Intune and how Progent can help you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, visit Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that allows network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint administration along with VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include rapid remote deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Chattanooga, Tennessee company, call
An index of content::
Cisco and Microsoft Certified Mission Critical Environment Remote Support
CCNP Certified Redundant Internet Specialists
Progent’s high availability network experts provide non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, high-availability data center consulting, and other 24x7 networking support to show your organization create a 24x7 network for mission-critical applications. Progent possesses the experience to design affordable, non-stop systems by utilizing the evolving suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet interface and efficient system load balancing.
Microsoft Outlook for Mac Specialist
Top Rated Microsoft Messenger for Mac On-site Support
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
Urgent Photoshop CS5 Education
Apple Final Cut Pro Training Professional
Progent's Mac experts can promote the creative facets of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Meraki MR53 Access Point Remote Technical Support
Computer Consultant Meraki 802.11ac Access Point
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to help your organization to plan, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to plan and deploy hybrid networks that integrate on-premises and cloud-hosted services and that provide seamless connectivity, advanced security, streamlined management, and dependable performance for all your wired and wireless devices.
Urgent Consulting Services Skype for Business disaster recovery
Skype for Business Video Interop Server Consult
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts offer remote and onsite support to help your company to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Microsoft Access RDP Professionals
24/7 Microsoft Access RDP Specialists
Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom online training for Access programming and DBA services.
Professionals MySQL Standard Edition
MySQL RDBMS Programming Company
Progent can provide cost-effective remote access to an Oracle MySQL administrator or software programmer and can assist businesses of all sizes to integrate and maintain MySQL in a reliable IT environment that provides advanced speed, scalability, and security. Progent also has experience assisting businesses port applications from Oracle to MySQL.
External Security Scan Consultants
Professional Internal Security Inventory
Progent offers small businesses two specially designed network security inventory packages that provide, for a set price, remotely administered scans of your security profile which are analyzed by professional security engineers who interpret the results of the remote scan, present objective summaries of your current network security, and make suggestions for improvements. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while providing enterprise-quality assessments of your network's vulnerability to attack.
Consultancy Email Anti-fraud Intelligence
ProSight Email Security Consulting
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Excel 3D Map Design
Excel 3D Map Programmer
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide range of online support services to assist you to design, program, pilot test, install, manage, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent offers on-demand support to organizations looking for a quick solution to a specific problem associated with Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications built on Excel. Progent's affordable online training for Office Excel can be customized to meet the needs of individual users or teams.
MySQL Programming Companies
Consulting Services MySQL and Windows
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or application programmer and can assist organizations of any size to configure and support MySQL in a dependable network infrastructure that offers advanced speed, scalability, and protection. Progent also has experience assisting businesses migrate applications from an Oracle environment to MySQL.
Solaris Engineers
UNIX Consultants
If your office network combines Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high availability, superior throughput, and tight security. Progent's Sun Solaris and MS Windows coexistence support offerings include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and repair, in-person technical support, and Help Desk outsourcing.
Email Professionals
Small Office IT Support Microsoft Exchange Upgrade
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Exchange Server 2013 Technical Support Services
Technical Consultant Exchange 2013
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining messaging systems for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers compliance, fault tolerance, easy connectivity for remote and wireless users, time-saving administrative tools, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or mid-size businesses to upgrade to Exchange 2016 Server or MS Exchange 2013 Server.
UNIX Security Consultancies
Sun Solaris Firewall Configure
If your company operates a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a wide range of security topics including security administration procedures, security architecture and strategies, connection control products and methodology, applications development security, business processes security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that network security managers are required to master. These certification offer IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and theory to offer effective security management and consulting services.
Meraki Switch Stacking Technical Consultant
After Hours Meraki MS 400 Series Switch Technology Consulting Services
Cisco's Meraki line of switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to help your company to plan and deploy a productive network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
24-7 Catalyst Wi-Fi 6 AP Integration Services
24-Hour Support and Integration Catalyst 802.11ax AP
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Remote Support Windows Server 2019 Storage Spaces Direct
24x7x365 Windows Server 2019 and SCVMM Computer Engineer
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Apple Final Cut Pro Class
Photoshop CS5 Instruction
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
ISA 2004 Remote Support
24/7 ISA Server Professional
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your business needs.
ProSight Small Business Private Clouds Engineers
Technology Professional ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of availability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are based on mature virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
24-7 Small Business Wireless Access Point Specialist
Small Business 100 Access Point Support Services
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices intended as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and troubleshooting support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
Outsourced Programming Dynamics GP Enterprise Reporting
Contract Programming Firm Dynamics GP Enterprise Reporting
Microsoft Dynamics GP accounting offers analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into useful business information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
IT Services for Service Firms Specialists
Consulting for Service Firms Consultant Services
Progent's Reseller Program for IT Service Providers lets you use Progent's information technology experts under your own service brand as a transparent extension of your IT services staff.
Sodinokibi ransomware recovery Consulting
Maze ransomware recovery Specialists
Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.
Professionals Monitoring and Reporting
Remote Monitoring and Reporting Help and Support
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business information systems world-class availability, security and productivity.
Catalyst Switch LISP Onsite Technical Support
Catalyst Switch IPv6 Support Outsourcing
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to gain the full advantages of bringing intelligence into their networks. Cisco's switch technology allows you to enable features that make your network infrastructure sufficiently robust to handle real-time needs, expandable to facilitate growth, safe enough to guard confidential data, and designed for prioritizing and managing traffic flows to streamline network performance. Progent's CCIE certified consultants can help you pick out and integrate Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can show you how to develop a comprehensive security plan and set up Cisco switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Dynamics GP Network Consultant
Microsoft Dynamics GP Online Support
Dynamics GP 2010 accounting software is a full-featured business management platform that unifies data and operations throughout your business, communicates seamlessly with other applications, and brings together workers, customers and vendors regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.
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