Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Chattanooga organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Chattanooga, Tennessee organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A fast, company-wide transition to a from-home workforce, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk by using Progent's remote Technical Response Center (TRC) services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Chattanooga, Tennessee organization, call