Chattanooga At Home Workers Integration Consulting Company
Call Desk Solutions Consulting
Enlarging your at-home workforce may have a major effect on network architecture, security, and company culture. Progent has two decades of experience helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Chattanooga organization to pick the right tools and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Chattanooga, Tennessee companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
A fast, company-wide transition to a telecommuter business model, which could be the result of a pandemic or as part of a business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or augment their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk services utilize Progent's nationwide network of remote IT support specialists combined with enterprise-class trouble ticketing and tracking technology to offer an economical, modern Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 PC technical support from initial help requests through ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or revise their current trouble tickets, enter information, and append screenshots or relevant files. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with complex issues. For details, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service allows your company to expand your current Help Desk team by splitting responsibilities for Help Desk support services transparently between your regular support organization and Progent's extensive team of PC support technicians and subject matter specialists. Progent's shared Help Desk service is based on a collaborative support model based on the leading professional services automation (PSA) tool for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. For details about how Progent's Call Center Supplementation Services can help your business to deliver best-in-class IT support to your from-home workers, go to Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Chattanooga, Tennessee business, call
An index of content::
Emergency SCCM 2012 Intune Integration Online Help
SCCM 2012 Policy Settings Network Consulting
Progent can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, SQL SSRS, and IIS.
Exchange 2019 Server Technology Consulting Services
Exchange 2019 DAG Professional
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Configuration MOM 2007
MOM 2007 Consulting
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified IT support experts. With Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class reliability, security and performance.
24x7 Microsoft Certified Partner MOM 2007 Technology Consulting Services
System Center MOM Professionals
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Consulting Services ransomware cleanup and restore
ransomware rebuild Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Microsoft Azure hybrid cloud integration Consultancy
Microsoft Azure IPsec configuration Developer Firm
Progent's consultants can assist you to design and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and Azure resources.
Email Image Spam Protection Technology Professional
ProSight Email Spyware Protection Specialists
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Telecommuting Small Office IT Consulting
Remote Desktop Software Consulting Firm
Progent's remote connectivity and wireless synchronization specialists can assist your business to plan and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing your business to improve the efficiency of your off-site workforce.
Site Move Consulting
Colocation Computer Consultants
For large organizations, Progent can supplement in-house network support staffs by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby extension of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and top-level support for multi-site network environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to help with a campus relocation or branch move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Zero Trust Security Support and Help
Duo MFA and Single Sign-on (SSO) Professionals
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Cisco Network Management Technology Consultancy Firm
Small Business IT Outsourcing Group Cisco Cloud Network Management
Progent's Cisco-Certified network management consultants can show you how to use Cisco's network management tools along with a variety of specialized third-party products to build a comprehensive network management strategy to keep your network running reliably, fully utilize expensive resources, protect your data, recover quickly from device failure or malicious assaults, and enable you to expand or repurpose network resources intelligently and affordably as your company grows.
24-Hour Technology Consulting SharePoint Online Migration
SharePoint 2019 PowerApps Gateway Onsite Technical Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises consulting, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management solution.
Computer Support For Small Offices ACHDS
CompTIA Network+ Security Consulting Company
Progent offers customers access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer service providers have formal training as well as extensive real-world experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts brings priority for substantially superior vendor assistance than is available to uncertified service providers, allowing Progent to deliver customers a better level of IT service. In addition, recognized credentials such as CISA or ISSAP for network security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Network Consultants SCOM Management Packs
System Center Management Packs Online Consulting
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix serious problems detected by SCOM 2012.
Linux Network Monitoring Professional
24-Hour Linux Network Monitoring On-site Technical Support
Network monitoring commonly entails observing a network's resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's network integration consultants can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals offer small companies and developers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based technology.
ProSight VM Hosting Specialist
Immediate ProSight Private Cloud Services Services
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the highest level of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization platforms that allow small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched level of vendor independence.
Backup as a Service Consultant Services
Onsite Technical Support Backup as a Service
Progent has identified five key cybersecurity practices for companies on a limited budget.
Cisco ASA 5500-X Firewall Computer Consulting
Cisco ASA 5500-X Firewall with Firepower Consulting Services
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Windows Server 2008 Active Directory Remote Technical Support
Top Ranked Windows Server 2008 R2 Consultant
Microsoft Windows Server 2008 is a major advance in making IT networks more protected and available, simpler to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, staffing, monitoring, and security engineering services.
24-Hour On-site Technical Support Dynamics GP Custom Software
Dynamics GP ODBC Professionals
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you analyze your business more effectively, transforming uncooked information into useful insights into your business.
Ubiquiti UniFi Security Gateway Services
Ubiquiti UniFi Controller software Services
Ubiquiti's UniFi family of Wi-Fi products includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, VoIP phones, and security cameras. Progent can provide the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquiti's UniFi technology for your environment and help you to design, deploy, manage, and troubleshoot your UniFi solution.
Duo MFA and Single Sign-on Online Troubleshooting
Two-factor Authentication (2FA) Information Technology Consulting
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Consulting Services Dynamics GP 2015 R2 Deployment
Dynamics GP 2015 Azure AD Consulting
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this powerful platform.
Monitoring and Reporting Professional
Technical Consultant Microsoft SCOM
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a level of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical services designed to assist you to identify and resolve a an array of IT network problems before they get big enough to hurt your business.
Professionals Cybersecurity Architecture
CISSP-ISSAP Cybersecurity Architecture Consultancy
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous examination and extensive experience with information security architecture. ISSAP security experts have comprehensive knowledge of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.
After Hours QTS Sacramento Internet Data Center Consultancy
Biggest QTS/Herakles Data Center Technology Professional
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if you are considering moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of budget-friendly services including data center migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined system management, software programming, business continuity planning, data security assessment, and the use of the Progent Test Lab.
24x7 SQL Server 2017 Always On Support Outsourcing
Expert Microsoft Certified SQL Server 2017 R Services Professionals
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
Freelance Web Consultants Full-Time Job
Moonlight Cisco Consultant Jobs Available
Our Experts Team offers support in key fields including Macintosh networking and applications; Consulting for Linux-powered, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized application support; Chief Information Officer, business analyst, and project logistics outsourcing; Custom program design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; SQL management and efficiency help; Business information consulting; and Telecommunications systems support.
Technology Professional DopplePaymer ransomware recovery
MongoLock ransomware recovery Professional
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Support and Help wireless LAN controller
CCIE Certified 9800 Series wireless controller Onsite Technical Support
Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid failover, and hardening security by detecting cyber threats and filtering network traffic according to user type and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
Computer Consultant Dynamics GP/Great Plains Features
Microsoft GP/Great Plains Consultants
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management and analytics solution that unifies information and processes across your company, communicates easily with other applications, and brings together workers, customers and suppliers regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, secure server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
Remote Monitoring and Reporting Integration Support
24/7 Information Technology Consulting Microsoft Operations Manager
Even if your company has a small computer support group and a modest technology budget, your information network can still have the same high availability and performance that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your vital network applications and hardware up and running.
Data Protection Manager 2016 Disaster Recovery Computer Consulting
Data Protection Manager 2016 SOFS Outsourcing
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key workloads like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, deploy, manage, and repair a multi-site backup/recovery solution powered by SCDPM 2016. Progent can assist you to upgrade from a previous release of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can deliver occasional expertise to help you through challenging issues or provide end-to-end project management support to help you complete your SCDPM 2016 deployment on time and within your budget.
Network Consulting Hornetsecurity Altaro VM Backup Integration
Altaro VM Backup Boot from Backup Remote Support
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
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