Chattanooga At Home Workers Connectivity Support Partner
Help Desk Call Center Solutions Consultants
Expanding your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Chattanooga organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chattanooga, Tennessee businesses to with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for Telecommuters
A rapid, enterprise-wide changeover to a teleworker workforce, which might be the result of an epidemic or as an element of a business continuity preparedness plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's extensive network of remote IT support specialists combined with world-class trouble ticketing and follow-up software to offer an economical, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC support from service requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to track or revise their current tickets, enter information, and upload screenshots and attachments. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Augmentation Service enables your business to expand your current Help Desk staff by splitting delivery of Call Center support services seamlessly between your regular IT support personnel and Progent's nationwide roster of desktop support technicians and subject matter specialists. Progent's shared Support Desk service uses a collective support solution utilizing the number one professional services automation platform for handling service requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To learn how Progent's Support Desk Augmentation Services can help your business to deliver world-class technical support to your teleworkers, refer to Progent's Call Desk augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Chattanooga, Tennessee organization, call
An index of content::
Top Consult ransomware removal and file recovery
Engineer Conti ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Troubleshooting SCCM Asset Inventory
SCCM Cloud Management Gateway Professional
Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, protects against company data leakage, performs network health reporting, allows safe self service, and delivers a common control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help your organization with any facet of planning, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Case Studies Building to Building Wireless
Proxim Tsunami Wireless Example Application
Progent provided a wireless integration environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.
Wi-Fi 6 wireless controller Integration Support
9800-40 wireless controller Online Help
Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting threats and analyzing network traffic based on user class and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Ryuk ransomware cleanup Services
Ryuk ransomware protection Engineers
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Microsoft Expert Microsoft Proxy Server Online Help
Support and Integration ISA 2004 Standard Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Urgent Support and Integration SQL Server
Microsoft Expert Remote Support SQL Server 2017
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy development of advanced business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Sun Solaris On-site Support
Professionals Solaris
Progent's Sun Solaris family consulting experts offer small companies and software developers help with administering and supporting Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience provides you with an easy one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Troubleshooting Internet Security and Acceleration Server 2006
Immediate Microsoft Certified ISA 2006 Firewall Specialists
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting increased productivity by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and maintain ISA Server on your system so that your company benefits from a highly functional and economical combination of security, convenience, and speed.
Best Penetration Testing Cybersecurity Group
Best Consulting Services Penetration Testing
Progent's security consultants can run NodeZero-based PEN tests to verify your security defense tools and policies are properly configured and effective.
Juniper J6350 Router Firewall Audit
Network Intrusion Penetration Testing Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Largest MS SQL Server 2008 Computer Consulting
SQL 2008 Analysis Services Technology Professional
Progent's Microsoft-Premier SQL Server engineers can provide an array of services to help small and midsize businesses to design, implement, manage, and repair Microsoft SQL Server 2008 solutions in order to gain the optimum strategic advantage from this state-of-the-art database management platform. Also, Progent offers expertise for network infrastructure, company-wide security, and application development to increase the strategic advantage of your SQL Server 2008 investment.
After Hours Microsoft T-SQL Design Firms
Top MS SQL Cybersecurity Team
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the complexity of designing, integrating, administering, and using company data and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
24-7 MFA and Single Sign-on (SSO) Onsite Technical Support
ProSight Duo MFA Consultant Services
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Endpoint Management On Site service
Configuration Manager IT Outsourcing Group
Progent's Microsoft-certified consultants can assist you to streamline desktop PC software update management by delivering support for management platforms like Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
24-7 Duo Two-factor Authentication Technology Consulting Services
Best Duo Zero Trust Security Online Support Services
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
Flexential Tampa Internet Data Center Technology Professional
Flexential Tampa Data Center Technology Professional
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a group of network experts based in the Tampa area, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover planning experts. Progent can also assist you to plan and implement a move to the Flexential data center with services like planning solution architecture, specifying hardware, system setup and testing, debugging, setting up online management, and educating your IT staff.
Wave 2 wireless controller Network Consultant
Wave 2 wireless controller Technology Consulting
Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
SQL Server 2017 Data Mining IT Services
SQL Server 2017 OLTP Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out a cost-effective migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand architecture review or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Outsourcing Exchange 2016 Edge Transport Server
Emergency Exchange 2016 Data Loss Prevention Consultant Services
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
SharePoint 2016 and SQL Server Engineer
Remote Technical Support SharePoint 2016 MinRole
Progent's Microsoft-certified consultants can provide affordable online and on-premises consulting expertise, application development, and troubleshooting support for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Windows Server 2012 R2 Hyper-V 3.0 Consulting Services
Windows Server 2012 R2 Hyper-V 3.0 Specialists
Widows Server 2012 R2 Hyper-V improves server virtualization in critical areas including multitenancy, flexible infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
Microsoft Windows Server 2012 R2 Troubleshooting
Windows Server 2012R2 Data Deduplication Engineer
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, create an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
Microsoft Windows 10 Professionals
Microsoft Windows 10 Evaluation Online Technical Support
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 offered by Progent include ROI analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, security and compliance, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and users, and post-migration consulting support.
Windows Active Directory Domain Services On-site Support
Azure Active Directory MFA Consultant Services
Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity management across onsite and Azure resources.
Consultant Services Linux
Biggest OpenBSD Information Technology Consulting
Progent's UNIX family support services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop source to help you create and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.
Computer Consulting Company Windows 8.1 Client Hyper-V
Windows 8.1 Client Hyper-V Consultancy Services Company
Windows 8.1 is designed to power devices ranging from smart phones and tablets to power-user desktops. A wealth of innovative capabilities, such as touch screen support and signature tile GUI, offer a broad range of benefits for organizations who know how to put them to work. Progent's Windows consultants can assist get your business up to speed with Microsoft Windows 8.1 and show you how to gain maximum business value from the product's many new and enhanced technologies.
Duo Multi-factor Authentication On-site Support
MFA and Single Sign-on (SSO) Support and Integration
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Risk Monitoring On-site Technical Support
Top CRISC Cybersecurity Engineer
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can show you how to define a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop system solution that addresses reliability issues covering a wide array of network technologies and processes.
ProSight ECHO Data Backup and Restore Services Consulting
Offsite Managed Data Backup/Recovery Services Outsourcing
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Windows, UNIX, Solaris Professionals
UNIX with Windows Remote Support Services
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISA and CISM-certified security specialists can help your entire enterprise in a broad range of security topics including security management procedures, security design and strategies, access control products and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and business continuity preparedness. CISM and CISSP stipulate the core skills and international standards of performance that network security managers are expected to master. These certification provide executive management the assurance that those who have achieved their CISM or ISSAP certification have the experience and knowledge to offer effective security support and consulting services.
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