Chattanooga Offsite Workforce Integration Consultants
Help Desk Solutions Consulting
Enlarging your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Chattanooga company to select the right technologies and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Chattanooga, Tennessee companies to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a telecommuter business model, which might be motivated by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's nationwide team of remote technical support specialists combined with enterprise-class trouble ticketing and tracking software to provide an affordable, advanced Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop support from help requests through ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to monitor or edit their current tickets, add details, and upload screenshots or attachments. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to deal with advanced problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service allows your business to augment your current Help Desk Call Center organization by sharing delivery of Help Desk services seamlessly between your regular IT support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading professional services automation platform for handling service requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Supplementation Services can enable your business to provide best-in-class technical support to your at-home employees, visit Progent's Call Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Chattanooga, Tennessee company, phone
An index of content::
Microsoft System Center Operations Manager Online Consulting
Computer Consultants MOM 2007
Even if your company has a minimal computer support staff and a modest IT budget, your information system can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Subcontractor Jobs Remote Support Network Professional
Virtual Office Job Work from home Cisco Engineer
Progent's work environment will make you a better consultant by improving your information technology skills and boosting the loyalty of your customers. Progent makes good on this promise by recruiting the top consulting experts for you to operate with, providing a state-of-the-art network and communications infrastructure, running specialized software tools to deliver the highest quality of support, and by streamlining our business structures for finding and maintaining customers.
Consulting CRISC Certified Network Risk and Information Systems Control Architect
Urgent CRISC Certified Risk and Information Systems Control Manager Consultant
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management solution based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Professionals Database Applications
Database Specialist
Progent's certified database consultants offer small and midsize businesses remote DBA and programming services for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include installation and configuration, application architecture and coding, management services, replication and synchronization solutions, capacity planning, tuning, migration, security and compliance, backup/restore systems, problem solving, and training.
Microsoft SQL Server IT Support
Microsoft Expert SQL 2008 Reporting Services Reports
SQL Server 2005 delivers powerful, familiar tools to computer experts as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Online Support Services Exchange 2016 Migration Planning
Microsoft Exchange 2016 Upgrade Planning Remote Consulting
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
UNIX Online Information Technology Outsourcing Group
Specialist Sun Solaris Remote
Progent offers nationwide online phone support and troubleshooting services for businesses that operate Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft Windows technology. Online technical support offers maximum return for your information technology budget by protecting client efficiency and shortening the hours billed for computer repair services. Sophisticated remote access technology and experienced technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by going to your location. In most of situations your network problems can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist with the toughest network issues.
Fault Tolerant BGP Consultant Services
Zero Downtime Internet Network Network Consulting
Progent's Cisco-authorized network professionals can show you how to build an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet connectivity through a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to apply the most current techniques for high availability Internet connections to build an economical, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet access.
Learn Mac Office Word
Mac Office Outlook Learn
Progent can provide one-on-one education designed for individuals who want to broaden their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
Computer Engineer Cisco Firepower 9300 Series Firewalls
Cisco Firepower URL Filtering Consulting Services
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Professionals Microsoft Exchange 2013
Remote Support Exchange Server 2010
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging solutions for businesses in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system offers compliance, service continuity, easy connectivity for off-site and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 or Exchange 2013.
Azure AD Professionals
Azure Active Directory Professional
Progent can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access services for both on-premises and cloud resources.
SCCM 2016 Cloud Integration Computer Engineer
Configuration Manager 2016 IT Services
Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs health monitoring, allows safe self service, and delivers a single control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
Linux Remote Consultant Services
Linux RedHat Phone-based Consultancy
Progent offers nationwide online phone support and troubleshooting services for companies that run environments based on variants of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum leverage for your IT dollar by extending user productivity and limiting the hours charged for computer repair services. Sophisticated online access utilities and experienced technicians and engineers allow Progent to handle the majority of network issues without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP premier security specialists to help you with the most challenging network problems.
Cisco and Microsoft Certified Expert Amazon EC2 AMI Contract Development
Developer Amazon EC2 AMI
Progent can provide affordable online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Symantec Firewall Firewall Audit
Symantec Security Security Auditing
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security consulting.
Award Winning 64-bit Server Troubleshooting
Engineers 64-bit Computing
Progent’s Microsoft-expert consultants can help your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes operational interruptions, and offer inexpensive, professional online help to aid your organization to configure 64-bit desktop software and application software on your existing hardware.
Application Programming
Visual Basic Expert Development
For custom application development, Progent can supply software design consultants to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
network piloting Lab Professionals
Herakles Data Center Test Lab Engineers
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
Troubleshooting Voice Over IP Phones
Cisco VoIP phones Computer Consultants
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Support and Integration XenApp and Citrix Access Gateway
Citrix XenApp Onsite Technical Support
Progent's Citrix experts can assist you to plan, install, administer, and troubleshoot a virtual application delivery system based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain a remote datacenter that offers high uptime, advanced protection, and rapid disaster recovery.
Cisco Certified Expert Aironet 4800 Access Point Remote Support Services
Aironet Outdoor Wi-Fi Access Point Online Support Services
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and troubleshooting services to help you to design, implement, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and expected network traffic.
System Center 2016 and Skype for Business Integration Support Outsourcing
System Center 2016 and Windows Server 2016 Remote Support
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and repairing Microsoft SCOM solutions and can provide companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Remote Employees Infrastructure Consulting
At Home Workers Network Infrastructure Support Outsourcing
Progent can help small and mid-size businesses to plan, configure and debug the network infrastructure needed to support work-from-home employees.
Train Apple Motion
Training Apple Final Cut Pro
Progent's Mac consultants can support the creative facets of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Specialists Gentoo Linux
Help and Support Red Hat Linux
Progent's Linux consulting services offer small and mid-size businesses and software developers assistance with managing and supporting Linux systems that run with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you an easy one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Windows with major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Comprehensive Event Management Computer Consultant
Microsoft Operations Manager Technology Consulting Services
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Microsoft Certified Expert Online Support Services Monitoring and Reporting
MOM 2007 Remote Consulting
Progent provides a selection of network service packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem handling abilities of System Center Operations Manager, a state-of-the-art server and IT support product that monitors the availability, throughput, and security of your network and identifies potential troubles before they can bring down your network. With Progent's economically priced network support programs, small companies can choose a simple co-sourcing package built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Remote Workforce Collaboration Technology Consulting Services
24x7 Work from Home Collaboration Software IT Consultants
Progent can help small and medium-size businesses to configure collaboration software to enable their at-home employees to engage in productive teamwork with fellow workers and other stakeholders.
Microsoft Exchange Upgrade Technology Consulting
Exchange 2000 Upgrade Consultants
Progent is among the most qualified network consulting companies for creating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Exchange Server 2000 for typical scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Solaris Configuration
UNIX Consulting Services
Progent's Solaris family support services provide small and mid-size companies and developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with an easy single consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Windows Server Essentials Hyper-V Replica Professional
Consultants Windows Server Essentials Live Migration
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid networking paradigm that includes on-premises and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your computing ecosystem. Progent can provide full-service project management support to help you design and carry out an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
24-Hour Outsourcing Catalyst Switch IOS-XR
Top Ranked Catalyst 4500 Switch Computer Consultants
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move efficiently from outdated appliances to modern devices.
24-7 Exchange 2003 Online Troubleshooting
Microsoft Exchange 2003 Upgrade IT Services
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange 2003 support, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
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