Chattanooga Remote Workforce Solutions Consulting Company
Help Desk Call Center Solutions Consulting and Support Services
Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Chattanooga organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Chattanooga, Tennessee organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
A fast, company-wide transition to a from-home workforce, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center services utilize Progent's extensive network of online IT support specialists combined with enterprise-class ticketing and tracking software to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from initial service requests to trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows telecommuters to monitor or revise their active trouble tickets, add information, and append screen captures or relevant files. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to resolve complex problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Supplemental Service allows you to augment your existing Call Desk organization by sharing delivery of Call Center support transparently between your in-house IT support staff and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Call Center service is based on a collective support solution utilizing the leading PSA tool for managing help requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. To learn how Progent's Call Center Augmentation Services can enable your company to provide world-class technical support to your teleworkers, refer to Progent's Call Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Chattanooga, Tennessee organization, call
An index of content::
Small Business Technical Support
Specialist Small Business Network
If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your company from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By delivering IT consulting service when you need it, offering specialized knowledge for critical technologies, offering unique support such as 24x7 network monitoring, and charging only for services you use, Progent gives you an affordable way for optimizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to build and support a robust and safe IT system and to have fast access to the skilled consulting typically restricted to enterprises who can afford a sizeable in-house IT group.
Windows 7 Training Outsourcing
Top Windows 7 Upgrade Engineers
Progent's Microsoft certified consultants offers remote and on-premises consulting services to help you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, online access, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring and alerts.
CISA Certified Security Expert Virtual Support Desk Costs Specialist
Top Quality Supplemental Service Desk Cost Savings Online Consulting
Progent's Help Desk outsourcing and co-sourcing services help businesses to reduce costs and improve productivity.
Help and Support High Availability Internet Connections
Remote Technical Support Automatic Fail-over
Progent's Cisco-authorized IT professionals can help you build an economical, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad array of high availability Internet access products and services including high availability BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the latest technology for high availability Internet connections to create an affordable, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Microsoft CRM Configuration
24x7x365 MSCRM Online Troubleshooting
Microsoft CRM helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service databases.
Network Consultants Zero Downtime Internet Network
Fault Tolerant BGP Online Consulting
Progent's Cisco-certified IT professionals can show you how to design an economical, fault tolerant Internet connection solution that can achieve non-stop Internet connectivity via a wide array of high availability Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to utilize the latest technology for 24x7 Internet access to implement an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.
Problem Resolution Microsoft
Largest Microsoft Office XP Systems Consultant
Progent imposes no initialization charge and asks no monthly commitment for services delivered during normal working hours. Progent's small granularity eliminates big invoices for quick fixes so you won't be tempted to allow less critical problems to fester. .
Aironet Wireless AP Online Help
Aironet Wi-Fi AP Management Online Troubleshooting
Progent's Cisco-certified wireless networking consultants can assist organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP environments to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for transparent access between wireless and wired networks. Progent can provide affordable remote and on-premises consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can assist your business design and maintain deployments of indoor and outdoor/industrial Aironet APs.
SCDPM 2012 Reporting Computer Consultants
SCDPM 2012 and Windows Server 2012 Technical Consultant
Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of all sizes to design, implement, manage, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Exchange 2013 Configuration Outsourcing
Exchange 2013 Information Technology Consulting
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements favorably impact vital IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Consultant Services Microsoft Office 365 Webinar
Biggest Online Microsoft Office Training Consultant Services
Progent's webinars offer small companies the cost savings, convenience, and versatility of virtual learning and the effective training methods of expert teachers who utilize the latest technology to emulate live, participatory learning environments. Progent can provide online education for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management solutions including Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Top Rated Amazon MWS integration training Outsourced Programming
Top Coder Amazon MWS programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
NetApp Clustered Data ONTAP Consultancy
Urgent Specialists NetApp MetroCluster Design
Progent can provide enterprise customers the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently following leading practices.
Cybersecurity Tech Services MS SQL
MCSE Expert Certified SQL 2008 Reporting Services Design Firm
SQL Server 2005 delivers indispensable, standardized tools to IT professionals and network users, reducing the complexity of designing, integrating, administering, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
24x7 Internet Security and Acceleration Server 2006 On-site Support
ISA 2006 Online Support
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet resources while enabling enhanced efficiency by making these resources available to authorized remote users. Internet Security and Acceleration Server can protect corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server experts can show you how to plan, deploy, set up, and maintain ISA Server on your network so that your business benefits from a highly functional and economical balance of security, convenience, and performance.
Remote Exchange 2019 and Windows Server Core Remote Support
Support and Integration Exchange 2019 Hybrid Integation
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Top Rated CCIE Certified 5500 Wireless Controller Remote Support
On-site Technical Support 9800-40 wireless controller
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by identifying threats and analyzing traffic content according to user class and location. Progent can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Email Polymorphic Virus Protection Professionals
Email Bayesian Analysis Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Emergency Microsoft System Center Operations Manager Online Technical Support
Microsoft System Center Operations Manager On-site Technical Support
Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced network support programs, medium-size businesses can choose a simple co-sourcing package built around Microsoft Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online service. For companies with mission-critical applications who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide mid-size business information systems world-class availability, protection and productivity.
CISM Auditing
Security Management Professionals
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of performance that IT security managers are required to master. It gives executive management the assurance that those who have qualified for their CISM certification have the experience and knowledge to provide efficient security management and consulting consulting.
Microsoft Exchange Professional
Professionals Microsoft Exchange Upgrade
Progent is one of the most expert information technology support firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
24-7 Engineers Azure and iPhone integration
Microsoft Azure enterprise hybrid cloud solutions Engineers
Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
Top Rated SQL Server Reporting Services Outsourced Programming
Power BI Coding
Progent offers online and onsite expertise to assist you with any phase of BI reporting from debugging or modernizing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can assist you to support your current BI system, help you to upgrade reports from an outdated reporting platform to a current solution, and provide as-needed online mentoring to meet your individual requirements. Progent’s management reporting consultants offer experience in the leading BI reporting and visualization tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Microsoft Exchange 2016 Migration Computer Engineer
Microsoft Exchange 2016 Upgrade Planning Technical Consultant
Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
SQL Server 2012 xVelocity Computer Consultant
SQL Server 2012 Monitoring Consultants
Progent can provide the support of certified consultants as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Microsoft SQL Server 2017 Information Technology Consulting
Professionals SQL Server 2017
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
Network Consulting Catalyst 1000 Switch
Catalyst Switch IPv6 Remote Technical Support
With Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the benefits of bringing intelligence into their networks. Cisco's Catalyst switch technology allows you to enable features to make your network infrastructure highly available to accommodate time-critical requirements, expandable to support growth, safe enough to guard confidential information, and capable of prioritizing and controlling traffic flows to streamline network operations. Progent's CCIE certified engineers can help you pick out and integrate Cisco switches appropriate for your company. In addition, Progent's CISM certified security specialists can show you how to create a comprehensive security policy and configure Catalyst switches so they help enforce your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
7800 Series IP Phone Engineer
Cisco VoIP Phones and CUBE Integration
Progent's Cisco-certified IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Catalyst Switch Upgrade Support Outsourcing
Catalyst Switch IOS XE Help and Support
Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy appliances to current devices.
Microsoft Exchange Online Consulting
Exchange 2019 Mailbox Migration IT Services
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
24x7 ISA 2004 Enterprise Edition Server Computer Consulting
Microsoft ISA 2004 Server Network Consultant
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring ISA Server-based security installations for IT networks with multiple offices, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Android and SharePoint integration Professionals
Integration Support Android and Outlook integration
Progent's seasoned group of network consultants and application experts have years of background delivering online and onsite assistance for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that mobile clients can communicate and collaborate while on the go. Progent offers the range of know-how to resolve network issues that involve numerous vendors and that entail a combination of older and up-to-date information technology. Progent offers affordable remote consulting to help you with any stage of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish major network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones and tablets securely and productively.
VMware Site Recovery Manager and NetApp Engineer
VMware Site Recovery Manager Audit Reporting Specialist
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent workflow for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and maintain a disaster recovery system powered by VMware SRM.
InDesign Instruction
Adobe After Effects Trainer
Progent's Apple Mac experts can support the creative aspect of Mac computing by offering help services and training in graphics, audio, and motion video. Progent's consultants offer help in a variety of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
System Center 2012 R2 Virtual Machine Manager Support and Setup
Microsoft SCVMM 2012 NVGRE Gateway IT Consultant
Progent can help organizations of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to upgrade from an earlier version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM ecosystem so you realize the highest possible business value.
ProSight Active Security Monitoring Specialists
Consulting SentinelOne Ransomware Protection
ProSight Active Security Monitoring utilizes cutting edge behavior-based machine learning technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar and new ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Consulting Hourly Cost Information Technology Outsourcing Firm
Microsoft and Cisco Consultant Price IT Specialist
Progent's pricing policy is to bill for online support and on-premises help by the minute. Consequently, you are invoiced just for received support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for services provided during normal working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you won't be forced to allow simple problems to fester.
Immediate Consultants Microsoft Azure enterprise hybrid cloud solutions
MCSE Expert Certified Hybrid cloud Consultancy
Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that seamlessly combine physical resources along with cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration support services that include Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Consulting Microsoft Teams and Android
Microsoft Teams at home workers Consultant
Progent can assist your organization to plan an upgrade to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Automated Desktop Inventory Onsite Technical Support
ProSight Server and Desktop Management Network Consulting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt your business.
Microsoft Experts Windows Server 2008 R2 Online Consulting
Windows 2008 R2 Network Engineer
Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and flexibility that improve output of on-site, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective remote engineering, technical support, and education services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
SQL Server 2019 and Exchange Support and Integration
Top SQL Server 2019 and Kubernetes Consulting Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive intranet solution.
Technology Consulting Services Voice Over IP
Voice Over IP Online Support Services
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Largest Jabber Contact Search Consultant
Jabber Video Messaging On-site Technical Support
Progent's Cisco Jabber consultants offer online or on-premises support to assist organizations of all sizes to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the products, technologies and services that go into creating a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.
Amazon MWS Development Firm
Amazon Marketplace Web Service integration Reporting
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Remote Monitoring and Reporting Setup and Support
Award Winning Microsoft Operations Manager Integration Support
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can get a level of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages created to help you to identify and resolve a an array of network problems before they can disrupt your business.
Computer Consultancy Firm VMware Workspace ONE Endpoint Management
Information Technology Consulting Firms Microsoft Intune
Progent's Microsoft-certified engineers can assist you to automate desktop PC software update deployment by delivering expertise with management tools such as Configuration Manager, SMS 2003, and Windows Server Update Services.
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