Urgent Online Consulting for Chattanooga Tennessee UNIX, Linux, or Sun Solaris NetworksFor small and midsize businesses in Chattanooga Tennessee, Progent provides support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX and Microsoft technology. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified engineers for challenging connectivity issues, as well as the assistance of CISSP-accredited security engineers to help with advanced security architecture and disaster recovery preparedness.

Progent's remote support services represent exceptional leverage due to the fact that they are equipped with the real-world background and the sophisticated tools to resolve most network issues rapidly. Efficient support lowers direct costs since solutions require a smaller number of chargeable minutes. Online help also avoids the cost of sending a consultant to your location. Your company benefits additionally in indirect costs by minimizing or eliminating network outages and related costs stemming from business discontinuity, upset customers and vendors, idle workers, and distracted executives.

Progent's billing policy for remote support is structured to maximize the impact of your network support dollar. Progent charges per minute for telephone-based assistance, so you are billed exclusively for the support that you actually get. Unlike many remote service organizations, Progent imposes no initialization fee or minimum fees. Progent's one-minute granularity and clean model for billing do away with scenarios where speedy. minor repairs manage to turn into major bills. Progent's penchant for disposing of problems quickly results in your business conserving money.

Progent's Online Technical Support Tools
Through years of experience, Progent has fine tuned a collection of customized technologies and proven processes that allow the highest level of effectiveness for remote consulting and repair for small company information systems. Progent offers secure Virtual Private Network support for gateways from multiple leading companies including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity permits the consultants of Progent's remote service group to access your system remotely without compromising network security.

Progent's powerful service database application maintains extensive records of all support that Progent's clients have been provided. Progent's authorized engineers have access to the specifics of all help delivered to every Progent customer by any engineer. This history of trouble tickets and solutions is stored as a conveniently accessible internal knowledge base that permits Progent's remote support professionals to share their knowledge company-wide to ensure that the value of Progent's support services improves daily. Progent's high-level accreditations and working associations with key industry leaders such as Cisco and Microsoft make available other vast technical support databases and allow quick response from manufacturers' internal product engineers with the result that Progent's online consulting specialists are able to come up with the best resolutions promptly.

Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone services in Chattanooga Tennessee or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical requirement for network support, go to Immediate Emergency Support.

Phone-based Technical Support Services Offered Progent
Progent's phone-based network support professionals possess credentials in an extensive set of technologies. This broad range of capability permits Progent's engineers to handle almost any crisis that may crop up in a small or midsize business network. Certifications earned by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Professional.

To support clients with mixed-OS environments, Progent also offers the support of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.

Remote technical support services Offered by Progent to small businesses in Chattanooga include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online consulting services address a wide array of information technology such as system architecture, messaging systems, network and operational security, UNIX and Windows coexistence, virtual server products for server consolidation and easy management, and transitioning from older applications to current MS Windows or Linux-powered environments. Progent's group-oriented approach to resolving technical problems enables fast escalation, if necessary, to engineers with appropriate experience to tackle complex situations. This expedites repair of urgent problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux support engineers can offer emergency phone-based assistance for analyzing problems affecting UNIX, Linux, or Solaris systems powered by popular variants of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for High-level Network Problem Solving
    Cisco Engineers for Chattanooga TennesseeThe Cisco Certified Internetwork Expert certification is the premier recognition for network engineers, and certifies a person's technical knowledge at the expert level. Cisco qualified CCIEs can deal with the most difficult issues occurring in network infrastructure planning, integration, maintenance, protection, and troubleshooting. Cisco CCIEs work with the highest priority with Cisco's in-house support staff in analyzing anomalies with Cisco IOS Software network administration tools and developing workarounds or locating program patches. CCIEs are an excellent cost-effectiveness because their depth of expertise enables them to resolve even the most intractable problems quickly. In common instances, less experienced engineers can struggle for hours or even days with the same problems that a Cisco CCIE can dispose of in minutes. Few service firms make Cisco CCIEs available to assist small and medium sized companies. Progent offers fast phone contact with a Cisco authorized CCIE so your company can get immediate support for severe network infrastructure issues that are impacting business efficiency but are beyond the scope of your local network support group or consultant. Progent's CCIE support experts can tie into your environment by means of sophisticated remote troubleshooting technology to perform fast, secure, and affordable diagnosis and remediation. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading family of infrastructure devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst Series switches, plus VPN products.

  • Authorized Windows Support
    MS Windows Expertise for Chattanooga TennesseeProgent's Microsoft-certified remote support experts offer network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad variety of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, SharePoint Server 2016 migration consulting services, SharePoint Server 2019 design and integration, Microsoft Teams planning and integration, Skype for Business migration consulting, Lync Server integration and Office Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a broad range of online desktop services including Microsoft Windows 7 migration help, upgrading to 64-bit workstation software, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier System Security Professionals
    CISSP Certified System Security Consultants for Chattanooga TennesseeProgent's qualified CISSP, ISSAP, and CISM security consultants can provide a range of security solutions to strengthen the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against attacks or help your business to recover rapidly following a serious penetration. Security services available from Progent cover thorough security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; quick cleanup after malicious assaults; installing firewalls; establishing secure architectures for off-site and mobile communication; defending your messaging infrastructure from viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support to help companies of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Special Consulting Programs Available from Progent
Progent offers the skills of world-class online consulting professionals for special projects that small companies often need. Billing rates for longer-term consulting projects are determined based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology allows customers to complete major initiatives within budget and on time. Progent's special online engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for small businesses with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are designed for small companies who don't have the resources to create an internal Help Desk Call Center but who need fast response from a reliable Call Center with professional phone support plus the available expertise to escalate complex problems to advanced consultants.

    Progent's Help Desk sharing services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk consulting support can assist you in creating an efficient new Call Center or improving your current one, identifying or modifying Help Desk Call Center software products to handle the unique needs of your business, or providing occasional online personnel to work with your in-house Call Center team to deal with unusually busy situations like software transitions, major upgrades, or installing new applications.

    Progent's Call Center team of seasoned information technology consultants offers your computer users in Chattanooga Tennessee rapid contact with a reliable network service resource with substantial experience delivering telephone-based consulting and remote troubleshooting for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a crucial driver of company efficiency, and Progent's policy is to solve rather than merely document technical issues.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting staff provides phone-based professional engineering expertise and training in key business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, programming, and training for familiar Microsoft business applications including CRM, Microsoft Project, Word, and Office Excel. To read additional information about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Apple Mac experts can nurture the creative facets of Macintosh systems by delivering phone-based consulting support and training in imaging, audio, and video. Progent's consultants can provide assistance in a variety of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with special procedures such as capturing or digitizing audio or video or establishing an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent offers businesses in Chattanooga Tennessee online network and server monitoring services powered by Microsoft Operations Manager network monitoring, adapted by Progent for your business so that your network maintenance is proactive rather than reactive. By uncovering possible issues before they expand into crashes, remote monitoring can ward off inconvenient and costly network breakdowns. Progent can also deploy network monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Windows networks, or systems that incorporate a combination of OS platforms.

How Your Chattanooga Tennessee Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote expertise with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services

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    Progent's data protection experts can help you to design, implement and manage a backupup/restore solution built around MSP360 Backup software to protect your resources residing on any leading public cloud. Progent offers monitoring and management to prevent data loss resulting from human mistakes, system glitches, malicious insiders, and external attacks such as ransomware.

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    Top Rated Internet Data Center Consultancy

    Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the particular needs of your company. High availability colocation sites are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.

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    Largest Windows 2003 Computer Consulting

    Progent's Microsoft-certified Windows Server 2003 engineers can provide network help and expert consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, configuration, administration, and maintenance offerings include network design, deployment, project management, on-site and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Progent's certified wireless experts can help organizations of any size to design, implement, manage and repair Cisco Aironet wireless access point environments to achieve the throughput, range, capacity, expandability, security compliance and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide affordable online and on-premises consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

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    Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of cutting-edge high-end applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.

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    Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, scalability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's network experts can provide cost-effective remote consulting, troubleshooting, and education services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.

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    Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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    Progent can provide enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently following best practices.

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    Progent's Microsoft certified consultants provide small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important software quickly and reliably to appropriate workers, lower software costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and asset tracking management including software and appliance inventory.

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    Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements affect vital facets of IT such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange 2013.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining email solutions for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system features protection, service continuity, easy connectivity for remote and wireless users, efficient administrative tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Exchange 2013 Server, Exchange 2010, Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or mid-size companies to migrate to Exchange 2016 or MS Exchange 2013 Server.

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    Progent's high availability network experts provide reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice connectivity, non-stop Internet interface design, fault-tolerant data center support, and other fault-tolerant networking services to show your company design a 24x7 network for mission-critical applications. Progent has the experience to develop affordable, high-availability systems by deploying the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you build a high-availability mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.

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    Progent can help companies of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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    Progent's UNIX family support services provide small businesses and software developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience offers you a convenient single source to show you how to build and maintain a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to enhance business operations so they align more closely with your corporate goals. Your company can develop and implement a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.

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