UNIX, Linux, Sun Solaris, Mac OS X Phone-based Consulting for
Chattanooga Small Company Information Networks
For small and midsize companies located in Chattanooga Tennessee, Progent provides support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has provided online support to companies in every state in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE network specialists for complex connectivity problems, plus the assistance of CISSP and CISM-certified security engineers to handle high-level security architecture and business continuity preparedness.
Progent's remote technical support engineers offer excellent leverage because they are equipped with the real-world background and the sophisticated tools to solve the majority of information system problems rapidly. This reduces direct costs because solutions accumulate a smaller number of chargeable consulting minutes. Online support also avoids the cost of sending a consultant to your site. Your company benefits additionally with indirect expenses by reducing or avoiding network outages and related losses resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused management.
Progent's billing model for online support is structured to maximize the impact of your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced just for the services that you actually get. In contrast to many online service organizations, Progent requires no startup fee or minimum job duration. Progent's per-minute billing unit and clean model for billing save you from situations where quick repairs manage to turn into substantial tabs. Progent's skill at dealing with technical issues efficiently translates into your company conserving money.
Progent's Online Technical Support Technologies
Over time, Progent has fine tuned a collection of customized technologies and proven processes which promote the highest level of efficiency for remote engineering help and repair for small business computer networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Secure VPN connectivity enables the consultants of Progent's remote service group to communicate with your computer system remotely without compromising system security.
Progent's highly evolved customer support reporting system keeps comprehensive documentation of all support that Progent's customers have received. Progent's staff service personnel have access to the history of all help rendered to each customer by every engineer. This archive of trouble tickets and solutions is stored as a conveniently exploitable support database that permits Progent's online technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's support grows daily. Progent's advanced accreditations and working relationships with important vendors such as Cisco and Microsoft permit access to other massive technical support databases and allow quick response from manufacturers' internal engineering staff so Progent's online service experts are able to arrive at the most efficient resolutions in the least time.
Start Receiving Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone support in Chattanooga Tennessee or to find out more about Progent's phone support options, call Progent at
Phone-based Support Services Offered Progent
Progent's phone-based technical support engineers possess advanced credentials in an extensive set of technologies. This broad range of capability permits Progent's engineers to manage practically any problem that may take place in a small company information system. Certificates held by Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To support companies with multi-OS networks, Progent also offers the support of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based technical services Offered by Progent to companies in Chattanooga include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services address a broad spectrum of information technology such as network architecture, messaging solutions, network and process security, UNIX and Windows coexistence, virtual server products for server consolidation and simplified administration, and migration from older systems to the latest Microsoft Windows or Linux-powered solutions. Progent's team-oriented methodology for solving technical issues enables fast escalation, when required, to consultants with appropriate expertise to handle challenging scenarios. This accelerates repair of critical problems, minimizes lost productivity, and cuts service costs.Progent's UNIX and Linux support engineers can offer emergency remote assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco CCIE credential is the top accreditation for networking engineers, and indicates a person's network technology skills at the expert level. CCIEs know how to deal with even the most stubborn problems surrounding network planning, deployment, administration, protection, and repair. Cisco CCIEs operate on a privileged basis with Cisco's in-house product support engineers in isolating problems with Cisco IOS Software network management tools and developing alternate approaches or identifying software updates. Cisco CCIEs provide exceptional cost-effectiveness since their broad expertise permits them to resolve the most complex problems rapidly. In many instances, less qualified consultants can struggle for hours or even days with identical tasks that a Cisco CCIE can dispose of in minutes.
Few support providers make CCIEs accessible to assist small and mid-size companies. Progent offers quick telephone contact with a Cisco-qualified CCIE so your company can receive immediate assistance for complex network issues that are impacting worker efficiency but are outside the experience of your regular computer support resources. Progent's CCIE consultants can communicate with your computer system via advanced remote troubleshooting technology in order to provide quick, safe, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide expertise in the entire range of Cisco's top-selling family of networking devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst family switches, as well as Virtual Private Network solutions.
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Certified Microsoft Windows Support
Progent's Microsoft-premier online support professionals can deliver computer problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can help your company with a wide range of technology support services including Microsoft Windows Server 2022 planning and migration support,
Microsoft Windows Server 2019 consulting,
Windows Server 2016 migration support and hybrid cloud solutions,
Windows Server 2012 R2 maintenance,
Windows Server 2008 migration (help, assistance,
Microsoft Exchange 2019 Server planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint 2019 planning and integration, Microsoft Teams configuration help, Skype for Business planning and deployment consulting, Lync Server 2013 integration and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent also can deliver a wide array of online desktop services such as Windows 11 integration and planning and implementing Microsoft 365 cloud solutions for Windows workstations.
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CISSP, ISSAP, and CISM Premier System Security Experts
Progent's qualified CISSP, ISSAP, and CISM network security consultants offer a range of security solutions to strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help you to clean up rapidly following a serious breach. Security consulting services available from Progent cover thorough network security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Netcat; rapid recuperation from malicious assaults; configuring firewalls; building safe architectures for remote and mobile communication; protecting your email system against viruses, spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote support to help businesses of all sizes integrate their networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid architectures that combine physical resources as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent can provide the skills of world-class remote consulting experts for contract projects that small businesses frequently request. Billing rates for ongoing consulting projects are set according to the qualifications of the engineers involved. Progent's background in these important fields of information technology enables clients to execute critical initiatives economically and on schedule. Progent's project-based online consulting solutions include:
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Help Desk Services
Progent's Help Desk service offerings for small organizations with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center services are ideal for small organizations who lack the resources to support an in-house Help Desk Call Center but who require quick communication with a reliable Help Desk Call Center with professional telephone assistance as well as the technical depth to escalate complex tasks to advanced consultants.Progent's Help Desk sharing services allow your business to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk consulting support can support you in creating an efficient new Call Center or revamping your existing one, identifying or enhancing Help Desk Call Center software products to meet the unique needs of your business, or adding temporary online personnel to reinforce your internal Help Desk Call Center resources to handle demanding scenarios such as software migrations, mass updates, or rolling out new applications.
Progent's Call Center team of veteran information technology experts gives your workers in Chattanooga Tennessee quick assistance from an effective technical support group with extensive experience delivering phone consulting and online repair service for computer environments powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk recognition as a key contributor to company performance, and Progent's intent is to solve instead of just document IT issues.
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Business Applications Support: Training, Development, and Troubleshooting
Progent's Applications Consulting Team provides online professional engineering support and training in special business application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for familiar Microsoft applications such as CRM, MS Office Project, MS Office Word, and Microsoft Excel. For additional information on Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Mac consultants can support the imaginative elements of Mac environments by providing phone-based help services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Macintosh programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also help you with common procedures like scanning or digitizing audio/video or building an audio/video production lab.
Online Network and Server Monitoring Services
Progent can provide businesses in Chattanooga Tennessee remote network and server monitoring services based on Microsoft System Center Operations Manager network monitoring and reporting, customized by Progent to suit your business so that your network support is proactive and automated. By detecting looming issues before they grow into full-scale emergencies, automated monitoring can avoid disruptive and expensive information system crises. Progent can also provide help with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Windows networks, or systems that support a variety of OS platforms.
To get in touch with Progent about emergency online expertise with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Online Support, call
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
An index of content::
Exchange 2016 Security Configuration
Help and Support Exchange 2016 Upgrade
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Multi-factor Authentication IT Services
Duo Multi-factor Authentication IT Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Remote Desktop Remote Support
Desktop VPN Computer Support Consultants
Progent's remote access and smartphone synchronization specialists can help you to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling you to improve the productivity of your off-site workforce.
ProSight Reporting SentinelOne Remote Network Monitoring Integration Support
ProSight Reporting Remote Network Infrastructure Management Onsite Technical Support
ProSight Reporting is a growing suite of real-time reporting tools designed to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Design Consultant Cost
Consultant Hourly Rate Integration Group
Progent's pricing policy is to bill for phone service and on-premises visits by the minute. As a result, you are invoiced only for received support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and asks no retainer for services delivered during normal business hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick solutions so you won't be forced to permit minor problems to stay unaddressed.
Exchange Server 2003 IT Consultants
Microsoft Exchange Configuration
Progent's certified engineers provide technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Exchange Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Teleworker Services Computer Consultant
Telecommuter Solutions Professionals
Progent has 20 years of experience helping small and mid-size companies to design, deploy, optimize, administer, and debug computer networks that incorporate a remote workforce.
24x7 CRISC Cybersecurity Computer Engineer
Integration Risk Mitigation
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to define a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, zero-downtime system solution that takes into account reliability issues involving a broad array of network technologies and procedures.
Flexential Tampa Colocation Center Services
Immediate Flexential Data Center Tampa Services
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of network experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also assist you to plan and carry out a move to the Flexential data center by providing services such as planning system architecture, specifying hardware, system setup and validation, debugging, setting up online network management, and educating your network staff.
Consultant ransomware defense audit
Technology Professional ransomware recovery strategies
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your company's needs.
After Hours Support Services Retail Management System
Axapta Setup and Support
Besides offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and 1-on-1 or group online training customized to address your particular requirements. Progent's consultants also can help you build and maintain a protected, robust network foundation to run your ERP, MRP and accounting applications.
Remote Employees Video Conferencing Specialist
Work from Home Video Conferencing Online Support Services
Progent can assist small and mid-size companies to configure and troubleshoot conferencing applications to allow their at-home workforce to communicate productively with teammates and clients.
Online Technical Support Windows and Solaris
UNIX with Windows IT Consultants
Progent's UNIX family support experts offer small companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with an easy single consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
24/7/365 Exchange 2013 Integration Computer Engineer
Exchange 2013 Disk Availability Group Consultant Services
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.
Compensation for Telecommuting Cisco Consulting Home Based Jobs
Benefits for Home Based Network Engineers Telecommuter Jobs
Progent's compensation structure is built on revenue sharing, so just like working as an independent consultant, your income is directly driven by your generated revenue. Certain of our consultants stress quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue individual pursuits such as hiking, car racing, skiing, surfing, vacations, or spending free time with relatives and friends. Other consultants use the opportunity to earn major bucks through hard work and extended hours. Progent fully supports either side of the spectrum plus any point in between.
Microsoft Experts ISA Server Services
Microsoft Experts Consultant ISA Server
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy a configuration of ISA Server 2004 that supports your information protection needs without limiting your productivity.
ransomware removal and file recovery Technology Professional
24x7x365 Specialist Spora ransomware recovery
Progent's ransomware experts can assist you to assess your ransomware defenses, monitor and guard your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Kentucky Consultancy
24/7 Mississippi Network Consulting Services
Progent's Technical Response Center offers low-cost national extended hours online support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide extended hours telephone help and online secure network access to troubleshoot and repair technical problems quickly and affordably.
MCSE Expert Certified DotNET Web Application Programming Firms
.NET Android Contract Development
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps quickly and affordably.
Telecommuter Jobs VoIP PBX Consulting
Subcontractor Job Remote Support Network Engineers
Progent's business climate will make you a better consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent delivers this promise by recruiting the top consulting experts for you to work with, offering a state-of-the-art network and communications architecture, running proprietary application utilities to enable the maximum level of service, and by streamlining proven business structures for finding and retaining clients.
Engineer Sun Solaris
Open Now Linux Consult
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Microsoft LCS Server 2007 Support Outsourcing
Consultant Live Communications Server 2007
MS Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution offering enhanced security, seamless integration with additional Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated operational efficiencies, increased worker output, and better IP protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer remote and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add significant strategic value to your IT system
Troubleshooting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning
Computer Consultant Catalyst Wireless Access Point
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
24/7 System Pilot Testing Lab Engineers
Specialists Bandwidth Throttling Test Lab
Progent's Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, developing efficient migration procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep critical IT projects on schedule.
CISA Certified Network Consulting
Security Audit Specialist
The Certified Information Systems Auditor accreditation is a globally recognized qualification that signifies expertise in information system security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to assist companies in the fields of information systems audit services, information technology administration, systems and infrastructure ROI, IT support, safeguarding of data assets, and business continuity preparedness.
Meraki MR66 Access Point Integration
Cisco Certified Meraki MR42 Access Point Technical Support Services
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for unified management.
Top Ranked SCOM 2016 Professionals
System Center 2016 Troubleshooting Support Outsourcing
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.
Microsoft Office System Small Business Computer Consulting
Microsoft Office 2000 Small Business Network Consulting Firm
Progent applies no initialization fee and requires no retainer for support services delivered during regular working hours. Progent's small granularity does away with big invoices for quick repairs so you won't be forced to allow minor problems to fester.
System Center 2016 and VMware Integration Network Consultants
Award Winning Professional System Center 2016 and Hyper-V Integration
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Hornetsecurity Altaro VM Backup Offsite IT Services
Network Engineer Altaro VM Backup Encryption
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
24-Hour Exchange 2013 Upgrade Onsite Technical Support
Exchange 2013 Upgrade Specialist
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact key IT areas including manageability, availability, security, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
Linux Network Monitoring Configuration
Linux Network Monitoring Online Support
Nagios and MRTG are powerful, Open Source monitoring utilities that operate under Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows networks, or multi-OS situations in which Linux and MS Windows run side by side. Nagios lets network managers to track system services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's system integration engineers can help you use both these programs to tune and troubleshoot your network.
Hybrid IT Network Network Security Consulting
Hybrid IT Network Network Consult
Progent is a leader in economically delivering world-class network support to small businesses. Progent's achievement in addressing the network support needs of the historically underserved small company sector is the combined result of key technical and operational innovations that have eliminated a great deal of the traditional costs out of managing IT service, injected unmatched professional skill into the support system, and significantly accelerated the repair process.
Solaris with Windows Engineer
Windows and UNIX Consult
If your company is producing UNIX-based software on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of maintaining your business network. By using automated network monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an economical solution for supporting an IT network that features excellent reliability, security, and performance. Progent's developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring, and Help Desk Call Center support.
Online Support Services SQL 2008
SQL 2008 Analysis Services Consult
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts and network users, lessening the complexity of designing, deploying, administering, and accessing company data and analytical applications in environments ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
OS X and Cisco Computer Engineer
Mac VoIP Information Technology Consulting
Progent's Apple Mac support engineers can assist you with a broad range of network infrastructure areas such as network architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and supporting a network architecture that is reliable, safe, productive and aligned with your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
CISSP-ISSEP Cybersecurity Specialist
CISSP Certified Cybersecurity Architect Consulting
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can create cost-effective security systems that guard a small office from modern threats or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources spread across multiple physical datacenters and public and private clouds.
Consult NetDocs Compliance
NetDocs and Exchange Consulting
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide online access to NetDocuments experts to assist your law firm to design, deploy, manage, tune, or troubleshoot a document management system solution powered by NetDocs.
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