UNIX, Linux, Sun Solaris, Mac OS X Phone-based Emergency Help for
Chattanooga Small Company Computer Networks
For small businesses located in Chattanooga Tennessee, Progent offers technical support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Microsoft Windows technology. Progent has provided online troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation CCIE-qualified network specialists for challenging infrastructure issues, plus the assistance of CISA and CISM-certified security engineers to help with advanced security architecture and business continuity preparedness.
Progent's online support services offer excellent leverage due to the fact that they have the real-world experience and the sophisticated technology to resolve most information system issues rapidly. Efficient support reduces immediate expenses since solutions accumulate fewer chargeable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your location. Your organization benefits additionally with incidental costs by reducing or eliminating system outages and associated losses stemming from business discontinuity, disgruntled clients, unproductive employees, and distracted management.
Progent's pricing model for remote help is structured to stretch your IT service investment. Progent bills on a per-minute basis for phone consulting, so you pay exclusively for the services that you actually get. Unlike typical remote service firms, Progent imposes no service activation fee or minimum payments. Progent's one-minute billing unit and simple model for billing avoid situations where quick solutions somehow turn into substantial bills. Progent's penchant for handling technical issues efficiently translates into your business saving cash.
Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned a set of optimized tools and proven methodologies which ensure the maximum level of efficiency for remote engineering help and troubleshooting for small and midsize business IT systems. Progent provides protected VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology permits the engineers of Progent's remote service group to connect to your company's environment without breaching system security.
Progent's powerful technical support database application stores thorough documentation for all service that Progent's customers have received. Progent's authorized consultants have the benefit of the specifics of services provided to every Progent customer by every engineer. This archive of issues and fixes is organized as a conveniently retrievable internal knowledge base that allows Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's high-level certifications and working relationships with major industry leaders including Cisco and Microsoft permit access to other massive support knowledge bases and permit quick access to manufacturers' in-house support staff with the result that Progent's remote consulting specialists are able to determine optimal resolutions quickly.
Get Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To access Progent's phone support in Chattanooga Tennessee or to learn additional information about Progent's phone support programs, call Progent at
Online Support Services Available from Progent
Progent's phone-based network support experts offer certified skills in an extensive set of disciplines. This wide range of technical skills permits Progent's engineers to tackle almost any emergency that may take place in a small company network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, and Design Professional.
To help businesses with mixed-operating system environments, Progent also provides access to engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Remote technical support services available from Progent to small businesses in Chattanooga include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a broad range of computer technology such as network infrastructure, messaging systems, system and process security, UNIX and Windows integration, virtual server products for server hardware consolidation and easy management, and transitioning from older systems to current Windows or Linux-based environments. Progent's group-oriented methodology for solving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to tackle complex situations. This accelerates repair of urgent problems, reduces lost productivity, and cuts service costs.Progent's UNIX and Linux consultants can offer urgent phone-based help for resolving anomalies within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco Certified Internetwork Expert certification is the premier accreditation for network engineers, and validates an individual's network technology knowledge at the expert level. Cisco qualified CCIEs can deal with even the most stubborn problems associated with network infrastructure design, deployment, management, security, and problem solving. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal support staff in analyzing problems with IOS Software network administration tools and developing workarounds or locating software updates. Cisco qualified CCIEs offer exceptional value because their deep expertise allows them to resolve the most intractable problems rapidly. In common cases, less seasoned service providers can struggle for hours or even days with the same problems that a CCIE can resolve in a few minutes.
Few support organizations make Cisco-qualified CCIEs available to support small and medium sized businesses. Progent offers fast telephone access to a Cisco CCIE so you can receive immediate help for serious network problems that are hurting worker productivity but are outside the experience of your regular network maintenance providers. Progent's CCIE engineers can tie into your environment via sophisticated on-line support technology in order to perform quick, secure, and affordable diagnosis and repair.
Progent's CCIEs can provide consulting for all of Cisco's top-selling selection of infrastructure devices including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst Series switches, as well as Virtual Private Network technology.
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Authorized Windows Expertise
Progent's Microsoft-premier online service experts can provide network problem solving and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can assist you with a wide range of platform support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and integration,
Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad range of online desktop consulting and support services including Windows 7 migration help, moving to 64-bit workstation software, configuring Microsoft Office 2010, and automating workstation deployment.
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CISM and CISSP Premier Network Security Specialists
Progent's certified CISM and CISSP network security consultants can provide a range of system protection solutions to improve the protection of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against assaults or assist you to recuperate rapidly following a serious penetration. Security solutions available from Progent include: in depth network security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Nikto; quick recuperation from malicious attacks; configuring firewalls; establishing secure architectures for off-site and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and managing 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote consulting services to help businesses of all sizes integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize local IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the skills of world-class online consulting professionals for special IT projects that small companies often need. Progent's charges for longer-term consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these special fields of computer technology enables clients to execute major initiatives within budget and on time. Progent's project-based remote consulting services include:
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Help Desk Services
Progent's Call Center support programs for small and midsize organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center support services are well suited for small businesses who don't have the budget to build and maintain an in-house Call Center but who require quick access to a dependable Call Center with professional telephone assistance as well as the available expertise to escalate complex tasks to advanced engineers.Progent’s Help Desk sharing services allow your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for handling service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Help Desk Call Center or revamping your existing organization, evaluating or customizing Help Desk software products to address the special needs of your business, or providing temporary online staff to reinforce your in-house Call Center resources during unusually busy scenarios like software migrations, mass upgrades, or installing new applications.
Progent's Help Desk Call Center staff of seasoned information technology professionals gives your workers in Chattanooga Tennessee rapid access to an efficient network service resource with substantial experience offering phone consulting and online troubleshooting for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk perception as a significant driver of business performance, and Progent's intent is to solve rather than just document IT issues.
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Applications Support: Training, Custom Development, and Troubleshooting
Progent's Applications Experts staff can supply online professional engineering expertise and education in special application areas that include ERP, MRP, custom financial systems, and CRM. Progent also can provide expertise, custom development, and training for popular Microsoft business applications including CRM, MS Office Project, Microsoft Office Word, and Office Excel. To learn more information on Progent's expertise, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Mac consultants can nurture the creative elements of Apple Mac environments by delivering remote help services and education in imaging, sound, and video. Progent's consultants can provide assistance in a range of Mac creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common projects such as scanning or digitizing audio or video or building an audio/video post production lab.
Remote Network and Server Monitoring Services
Progent offers companies in Chattanooga Tennessee remote network monitoring support powered by Microsoft Operations Manager network monitoring, enhanced by Progent to accommodate your environment so your computer maintenance is proactive and automated. By detecting emerging problems before they evolve into network outages, proactive monitoring can minimize stressful and expensive network breakdowns. Progent can also provide help with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments that incorporate multiple platforms.
To contact Progent about emergency phone-based expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Phone-Based Help, phone
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 |
423-933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 |
865-364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 |
901-425-0300 | Memphis Network Support Services |
| Nashville | 6688 Nolensville Rd Brentwood, TN 37027 |
615-800-2024 | Nashville Network Support Services |
An index of content::
SQL Server 2014 Online Consulting
SQL Server 2014 and Windows Server 2012 R2 Integration
Microsoft SQL Server 2014 includes major improvements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services such as planning, deployment, administration, remediation, and application development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Email Encryption Key Management Professionals
24x7 ProSight Outbound Email Filtering Consultant
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Wave 2 Wi-Fi controller Computer Engineer
CCIE Certified wireless LAN controller IT Consulting
Progent's certified Wi-Fi consultants can help you to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi networks of any scale. Progent can assist you to support and debug your existing wireless environment or help you plan and implement a smooth migration from earlier generation wireless controllers to modern solutions.
Top XenServer Virtualization Engineers
XenServer Support Outsourcing
Progent's Citrix-certified consultants can assist your company to understand the strategic advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to enhance resource utilization, performance, security and compliance, availability, and recoverability.
Email Image Spam Protection Consultant Services
24-Hour ProSight Email Security Gateway Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Emergency Microsoft Exchange Support Services
Microsoft Exchange 2003 Upgrade Support and Integration
Progent's Microsoft Premier engineers can provide world-class support for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can help you plan multi-location Exchange Server 2007 rollouts or updates and can provide local technicians to help enterprises with installations of Exchange Server in the or any region covered by Progent's engineers.
Network Engineer Positions
Contract Jobs Network Consulting
Progent is seeking to hire fulltime, results-driven Microsoft accredited consultants with MCSE credentials; Cisco accredited network consultants with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and high-end system design experts with experience in mobile solutions, wireless connectivity, high uptime, disaster recovery, data protection, and server virtualization. Progent also is looking for employees who can join Progent's team of help desk service technicians and remote support experts. In addition, We are looking for experienced administrators able to perform productively in our fast-paced, virtual office culture.
Altaro VM Backup and vCenter Outsourcing
After Hours Altaro VM Backup Cloud Management Network Consultants
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Forefront TMG 2010 Information Technology Consulting
Threat Management Gateway 2010 Integration Support
Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Exchange Email Hosting Consulting Services
Top Ranked Exchange Hosting Professional
Progent's Exchange Hosting and Management Services provide a world-class data center with backed-up power and cooling systems, round-the-clock staffed security and IT support center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Exchange servers are configured as virtual machines for fault tolerance, smooth scalability, and fast recovery. Progent's services include integration with your network, connectivity with handheld computing devices, continual tracking of efficiency and security, spam filtering, security update and revision management, Contact Center services, daily data backup, and full email administration support.
Midsized Office Technical Support Firms
On-site and Remote Support Midsize Office
Progent offers IT support for medium size companies with 100 to 250 system users. The mid-size company or office has typically been an overlooked segment of the market for network consulting services. The overhead and service delivery models of large outside service organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT network whose advanced technology and sophistication are often comparable to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and proactive server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level service from certified, world-class experts knowledgeable in a broad range of midsized business network solutions. If your medium size organization or small business is searching for the quality of IT help needed by a medium size organization without paying enterprise prices, contact Progent.
Microsoft CRM Configuration
MSCRM Online Support Services
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service components allow employees to share data to help promote sales success and deliver steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.
Specialists Exchange Online Archiving
Top Quality Office 365 Exchange Online and on-premises Exchange Online Support
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly combine local and cloud resources.
Mac RAID Technical Consultant
Remote Support Mac Architecture
Progent's Mac support engineers can help you with a wide array of system infrastructure issues such as network architecture, remote and mobile access, internetwork communication, security, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to deal with the complexity of planning, integrating, and maintaining a network infrastructure that is robust, secure, productive and aligned with your business goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to support Cisco routers and switches.
Windows Server 2012 R2 Hyper-V Consultants
Windows Server 2012 R2 Configuration Manager Configuration
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, automate IT management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Microsoft Server Consolidation Engineer
24-Hour Microsoft Virtual Server 2005 Technology Professional
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and based on software first produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server isolation projects through virtualization technology in an enterprise-ready computing network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Microsoft Dynamics GP Upgrade Planning Consultant Services
Dynamics GP System Upgrade Consultancy
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, customization, training, and debugging since the product's debut. Progent offers high-level support for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to plan, pilot, and carry out a cost-effective upgrade from a a legacy release of GP to the latest release of Dynamics GP.
Consulting Rates Security Consulting Companies
Microsoft Experts Consultant Hourly Rate Consulting Group
Progent's pricing model is to bill for remote support and on-premises visits per minute. As a result, you pay just for received services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during normal working hours. Many support firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick repairs so you will not be forced to permit minor problems to fester.
ransomware vulnerability assessment Specialist
ransomware incident response Consulting
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and meets your business requirements.
UC520 Online Support Services
Cisco SIP phones Help and Support
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Unified CM IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
Email Link Protection Professionals
Top Quality ProSight Email Content Filtering Policies Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Support Outsourcing SQL Server 2014 Cluster Shared Volumes
Integration Support SQL Server 2014 AlwaysOn Availability Groups
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services such as planning, configuration, administration, troubleshooting, and software development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
ProSight Remote Infrastructure Monitoring IT Consultant
Setup and Support Network Performance Troubleshooting
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, enhance and debug their connectivity hardware like routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that require important software patches, or resolving performance issues.
network infrastructure documentation management Consultancy
IT documentation management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Consultant Exchange 2007
Consultant Microsoft Exchange 2007
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
24-7 Aironet 3700 Access Point Online Support
Aironet 700 Access Point Remote Technical Support
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises help for both legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to design and maintain wireless environments that incorporate indoor and outside/industrial Aironet access points.
Immediate wireless VoIP phone integration Consultant Services
After Hours wireless IP phone security Professionals
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are mobile within campus, warehouse, retail or other venues where management wants portable phones that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that you set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Solaris Upgrade Consulting
Upgrade Help Sun Solaris
Progent can help you to design and execute an efficient transition from a Sun Solaris-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and software development experts can help you guard your data and minimize productivity disruption by developing an efficient migration strategy that protects your current assets in Solaris application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of current environment, migration planning and testing, MS Exchange migration services, information and application software transition, and processor and mass storage migration and consolidation.
Lync Server 2013 and Active Directory Consulting
Lync Server 2013 and Exchange UM Server Consultant
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad range of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and network architects can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Oracle DBA Specialist
Consultants Oracle Recovery Manager
Progent can provide affordable online access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Immediate Expert Training Consultant
Information Technology Consulting Expert Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has few competitors. Small businesses who work with familiar freelance service providers or who employ in-house IT staffs benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, secure, and efficient.
IT Outsourcing Model White Papers
IT Outsourcing Example Article
Progent’s IT outsourcing packages provide economical computer consulting for medium-size corporations. Whether it includes designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your network, or building an on-line business application, outsourcing your network technical services can smooth out expenses and minimize risks, allowing network service expenses to grow in a more linear and controlled manner than is possible by amassing a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system foundation for your vital Windows-powered applications such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Immediate Engineers ProSight Email Content Filtering
Email Image Spam Protection Professional
Progent's ProSight Email Guard solution uses the technology of leading information security companies to deliver web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Support Services Windows SharePoint Services
SharePoint Server 2007 On-site Technical Support
Progent’s Microsoft-certified consultants can provide small and midsize businesses computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to access, manage, share and manipulate relevant information, documents, and software and to communicate with other people. It enables quicker and better decisions, more efficient sharing across groups and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible within and without a business network. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve developed in a way that makes data easy to find, retrieve and apply.
Urgent Meraki Dashboard Support and Integration
Meraki Wireless Access Point Consultant
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
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