Urgent Phone Help for Chattanooga Tennessee UNIX, Linux, or Solaris SystemsFor small and midsize businesses located in Chattanooga Tennessee, Progent offers support for information systems based on UNIX or Linux or for environments that include a combination of UNIX and Windows technology. Progent has provided online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of CCIE-qualified network specialists for challenging connectivity problems, plus the services of CISSP and CISM-accredited security consultants to handle high-level security architecture and business continuity planning.

Progent's remote technical support services offer exceptional leverage due to the fact that they are equipped with the real-world background and the advanced tools to resolve the majority of network problems rapidly. Efficient support lowers immediate costs because service calls require a smaller number of billable consulting minutes. Online help also avoids the cost of dispatching an engineer to your location. Your organization saves even more in incidental costs by minimizing or avoiding network outages and associated losses due to business discontinuity, upset clients, idle workers, and distracted management.

Progent's billing model for online help is structured to stretch your IT service dollar. Progent charges per minute for telephone-based consulting, so you pay just for the services that you actually get. In contrast to many online support organizations, Progent imposes no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple model for pricing do away with scenarios where speedy. minor solutions manage to end up as big bills. Progent's skill at solving technical issues efficiently results in your business spending less cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has developed an arsenal of customized technologies and field-tested processes that ensure the maximum degree of efficiency for remote technical support and troubleshooting for small company IT systems. Progent provides safe VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology permits the engineers of Progent's Technical Response Center to interface to your environment without breaching network security.

Progent's proprietary technical support reporting system keeps comprehensive histories describing the service that Progent's customers have been provided. Progent's team service personnel have access to the details of support provided to every Progent client by every engineer. This database of problems and responses is organized as a readily accessible internal database that enables Progent's remote support experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's advanced certifications and working relationships with key technology companies such as Cisco and Microsoft permit access to other vast technical support knowledge bases and permit quick access to manufacturers' internal support staff with the result that Progent's online service specialists are able to come up with the most efficient solutions quickly.

Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's phone support in Chattanooga Tennessee or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for network support, go to Immediate Urgent Support.

Phone-based Technical Services Provided by Progent
Progent's phone-based support engineers possess certified skills in a comprehensive array of products and technologies. This breadth of technical skills permits Progent's consultants to address virtually any crisis that may occur in a small company information system. Certifications earned by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

To support companies with mixed-platform networks, Progent also offers access to consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Remote services available from Progent to companies in Chattanooga include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services address a wide spectrum of computer technology such as network architecture, email systems, system and process security, UNIX and Windows integration, virtual server technologies for server hardware economization and simplified administration, and transitioning from legacy systems to the latest Microsoft Windows or Linux-powered environments. Progent's group-based approach to resolving technical issues promotes quick escalation, when required, to consultants with task-relevant expertise to handle challenging scenarios. This accelerates solutions of critical problems, reduces network downtime, and lowers support expense.

    Progent's UNIX/Linux support engineers can offer urgent phone-based help for resolving problems within UNIX/Linux networks based on leading derivatives of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Important Linux platforms for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Chattanooga TennesseeThe Cisco Certified Internetwork Expert certification is the premier accreditation for network infrastructure consultants, and indicates a consultant's networking skills at the expert level. Cisco qualified CCIEs can resolve the most complex challenges surrounding network infrastructure planning, deployment, management, security, and repair. CCIEs operate with the highest priority with Cisco's in-house engineers in isolating anomalies with IOS Software network management tools and coming up with alternate approaches or locating software patches. Cisco CCIEs represent an exceptional value because their broad expertise allows them to find solutions for even the most intractable problems quickly. In many cases, less qualified consultants can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes. Few consulting providers make Cisco CCIEs available to support small and mid-size companies. Progent offers fast phone access to a CCIE so your company can get timely assistance for serious network infrastructure issues that are lowering business productivity but are outside the scope of your ordinary IT support group or consultant. Progent's Cisco CCIE support experts can connect to your network using sophisticated remote support technology to perform efficient, safe, and economical analysis and repair. Progent's Cisco-qualified CCIEs can provide assistance with all of Cisco's market leading family of infrastructure appliances such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst family switches, as well as VPN solutions.

  • Authorized Windows Expertise
    MS Windows Expertise for Chattanooga TennesseeProgent's Microsoft-expert online service experts can provide network problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can assist your company with a wide range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 integration, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid integration expertise, SharePoint Server 2019 planning and integration, Microsoft Teams expertise, Microsoft Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a broad array of remote desktop support and troubleshooting services such as Windows 7 migration, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Certified System Security Specialists for Chattanooga TennesseeProgent's qualified CISM and CISSP network security engineers can provide a range of security services that can improve the protection of your UNIX/Linux, Sun Solaris, Mac or Windows network against assaults or assist your company to clean up rapidly following a damaging breach. Security support services available from Progent cover in depth security evaluation using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm assaults; configuring firewalls; designing secure techniques for remote and mobile access; guarding your email system from viruses, spam and directory harvest attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help organizations of any size integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Special Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting experts for special projects that small businesses often need. Billing rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these important areas of computer technology allows customers to execute critical projects within budget and on time. Progent's special online engineering solutions include:
  • Help Desk Expertise
    Progent's Call Center service offerings for small businesses with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center services are intended for small businesses who lack the resources to create an internal Help Desk Call Center but who need fast response from a reliable Call Center with professional telephone support plus the technical depth to escalate complex tasks to advanced engineers.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative service desk solution based on the top PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Call Center consulting services can assist you in building an efficient new Call Center or enhancing your current organization, evaluating or modifying Call Center software to address the unique demands of your corporation, or providing occasional phone support personnel to supplement your internal Help Desk Call Center group to deal with unusually busy scenarios such as software migrations, mass upgrades, or rolling out new applications.

    Progent's Help Desk Call Center team of experienced network experts provides your customers in Chattanooga Tennessee rapid access to an effective support resource with extensive background offering phone support and online diagnostics for IT systems powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Call Center recognition as a significant driver of company success, and Progent's aim is to fix instead of merely report IT problems.

  • Business Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team can supply remote professional engineering support and education in special business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for Microsoft applications such as Microsoft CRM, MS Project, Word, and MS Excel. To read more on Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

    Progent's Apple Mac experts can nurture the imaginative aspect of Macintosh environments by delivering remote consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special jobs such as scanning or digitizing audio/video or establishing an audio/video production lab.

    Online Network and Server Monitoring Support
    Progent offers businesses in Chattanooga Tennessee remote network and server monitoring support powered by MS Operations Manager network monitoring and reporting, customized by Progent for your environment so that your computer maintenance is proactive and automated. By spotting potential issues before they evolve into crashes, automated monitoring can ward off disruptive and costly network breakdowns. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows systems, or networks based on a combination of OS platforms.

How Your Chattanooga Tennessee Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Remote Help, telephone 1-800-993-9400, or see Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
United States
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
United States
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
United States
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
United States
(615) 800-2024 Nashville Network Support Services

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