UNIX and Linux Online Emergency Help for
Chattanooga Small Company Network Systems
For small businesses in Chattanooga Tennessee, Progent provides support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Windows technology. Progent has provided remote support to companies in every state in the U.S. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISSP and CISM-accredited security consultants to help with advanced security architecture and disaster recovery planning.
Progent's remote technical support engineers represent excellent leverage because they have the practical experience and the sophisticated technology to solve the majority of information system issues quickly. Efficient support lowers direct costs since service calls accumulate fewer billable minutes. Online help also eliminates the expense of sending an engineer to your office. Your organization benefits additionally with indirect expenses by minimizing or avoiding network outages and associated losses due to business discontinuity, upset clients, unproductive workers, and de-focused management.
Progent's pricing model for online support is designed to maximize the impact of your IT service dollar. Progent bills by the minute for phone consulting, so you owe just for the support that you actually get. Unlike many online service organizations, Progent asks for no startup fee or minimum fees. Progent's per-minute billing unit and clean policy for pricing prevent situations where fast repairs manage to turn into major invoices. Progent's penchant for handling technical issues quickly translates into your business conserving cash.
Progent's Remote Technical Support Technologies
Over the years, Progent has refined an array of customized technologies and field-proven processes that allow the highest degree of effectiveness for online engineering help and repair for small and midsize company IT networks. Progent provides secure Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology allows the experts of Progent's online support team to connect to your company's environment without breaching system security.
Progent's highly evolved service reporting application maintains thorough histories of all support that Progent's customers have received. Progent's team service personnel have the benefit of the details of support provided to every customer by any engineer. This history of trouble tickets and responses is organized as a readily searchable support knowledge base that permits Progent's online technical professionals to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's advanced certifications and close relationships with key technology companies such as Cisco and Microsoft make available other extensive technical databases and allow priority access to vendors' in-house product engineers so Progent's online consulting experts are able to find optimal solutions quickly.
Start Receiving Online UNIX, Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Chattanooga Tennessee or to find out additional information about Progent's phone support programs, contact Progent at
Online Technical Services Provided by Progent
Progent's online technical support experts have credentials in a comprehensive array of disciplines. This broad range of IT skills enables Progent's engineers to resolve virtually any crisis that may occur in a small business network. Credentials earned by Progent engineers in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Professional.
To provide assistance to clients with multi-OS networks, Progent also provides the support of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Phone-based support services available from Progent to clients in Chattanooga include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a broad spectrum of computer technology such as network architecture, email systems, system and operational security, UNIX and Microsoft Windows coexistence, VMware technologies for server hardware consolidation and simplified administration, and migration from older applications to current MS Windows or Linux-based environments. Progent's group-based methodology for resolving technical issues promotes fast escalation, when required, to engineers with task-relevant experience to tackle challenging scenarios. This expedites solutions of urgent problems, minimizes network downtime, and cuts support expense.Progent's UNIX and Linux support engineers can provide emergency phone-based help for diagnosing problems within UNIX, Linux, or Solaris networks powered by popular derivatives of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
The Cisco CCIE certification is the premier accreditation for network consultants, and indicates a person's network technology skills at the master level. CCIEs can deal with even the most intractable challenges occurring in network design, deployment, administration, protection, and problem solving. Cisco CCIEs operate closely with Cisco's internal support staff in analyzing anomalies with IOS Software network management utilities and developing workarounds or identifying software patches. Cisco qualified CCIEs offer excellent value because their depth of expertise permits them to fix the most intractable problems quickly. In typical instances, less experienced consultants can wrestle for hours or days with identical tasks that a Cisco CCIE can resolve in a few minutes.
Few support firms make CCIEs available to assist small and medium sized companies. Progent offers fast telephone access to a CCIE so you can get urgent help for serious network issues that are impacting business efficiency but are outside the scope of your regular network support resources. Progent's Cisco-qualified CCIE engineers can communicate with your network using advanced on-line troubleshooting technology to provide fast, secure, and economical diagnosis and repair.
Progent's Cisco CCIEs offer consulting for the complete line of Cisco's top-selling family of infrastructure appliances such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst Series switches, plus Virtual Private Network products.
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Authorized MS Windows Support
Progent's Microsoft-premier remote service engineers can deliver network repair and consulting assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can assist your company with a broad variety of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint 2019 design and integration, Microsoft Teams integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Progent in addition can deliver a broad array of remote desktop support and troubleshooting services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Office 2010, and automating PC desktop image creation.
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CISSP, ISSAP, and CISM Premier Network Security Engineers
Progent's accredited CISM and CISSP network security consultants can provide a variety of system protection solutions to strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help your business to recover quickly after a serious breach. Security services offered by Progent cover thorough network security audits utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recuperation from virus and worm attacks; installing firewalls; designing safe architectures for remote and mobile communication; securing your messaging system against spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting to help organizations of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent offers the services of world-class online consulting experts for special IT projects that small companies frequently request. Billing rates for longer-term development or consulting projects are determined according to the qualifications of the consultants required. Progent's background in these important fields of information technology enables clients to complete major initiatives within budget and on time. Progent's project-based remote engineering services include:
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Help Desk Call Center Support
Progent's Call Center support programs for small companies with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Call Center support services are designed for smaller companies who lack the resources to assemble and manage an in-house Help Desk but who require quick communication with a reliable Call Center with proficient telephone support plus the available expertise to escalate the most challenging problems to high-level consultants.Progent’s Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Help Desk consulting expertise can assist you in establishing an efficient new Help Desk Call Center or improving your current organization, evaluating or modifying Call Center application software to address the unique requirements of your company, or providing temporary phone support staff to reinforce your in-house Help Desk team to handle high-demand situations like software migrations, mass updates, or rolling out new business software.
Progent's Help Desk team of experienced information technology experts gives your customers in Chattanooga Tennessee fast access to a reliable network service group with extensive experience delivering telephone-based help and online troubleshooting for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk perception as a significant driver of company performance, and Progent's goal is to solve instead of simply annotate network problems.
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Applications Services: Training, Custom Development, and Integration
Progent's Applications Experts Group provides remote and in-depth consulting support and training in specific business application areas including ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, customization, and education for Microsoft business applications including CRM, Project, Microsoft Office Word, and Excel. To learn more concerning Progent's consulting, customization, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac experts can promote the creative elements of Mac environments by delivering remote consulting services and education in graphics, audio, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's consultants can also help you with common procedures like scanning or digitizing audio or video or setting up an audio/video production facility.
Online Network and Server Monitoring Support
Progent offers companies in Chattanooga Tennessee remote network and server monitoring services based on MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so that your computer maintenance is proactive and automated. By uncovering emerging issues before they expand into full-scale emergencies, remote monitoring can ward off stressful and expensive service crises. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Windows networks, or networks based on multiple operating systems.
To get in touch with Progent about emergency phone-based support with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Urgent Remote Help, call
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
| City | Address | Phone | Link |
| Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
| Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
| Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
| Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
An index of content::
Juniper Junos Security Firm
Juniper Junos CLI IT Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Shared Support Desk Economics Remote Technical Support
Service Desk Sharing Economics Specialists
Progent's Helpdesk management and co-management services help organizations to reduce costs and increase productivity.
Network Consultant ISA 2004
Support and Help ISA 2004 Firewall
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and implement an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Wave 2 Wi-Fi Remote Consulting
Wireless Bridge On-site Support
Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
QTS Sacramento Colocation Center Consultants
Professional QTS Sacramento Internet Data Center
The QTS Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of affordable services including data center relocation, system installation and upgrades, network improvements, project management services, virtual server expertise, remote monitoring, centralized network management, software programming, disaster recovery/business continuity planning and testing, security assessment, and the support of the Progent Test Lab.
Computer Virus Forensics Support Outsourcing
Top Ranked Consulting ProSight Behavior-based Antivirus
ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against known and novel ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Technology Consulting Fault-tolerant Internet Connectivity
Fault Tolerant ISP On-site Support
Progent's Cisco-authorized IT experts can help you build an economical, 24x7 Internet configuration solution that can deliver non-stop Internet access through a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to utilize the most current techniques for fault tolerant Internet connections to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
Dynamics GP Power BI Remote Support Services
Professional Microsoft Dynamics GP
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP line, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its modular design you are able to purchase only the functions you currently need, with the option to add users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you deploy, configure and manage Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.
Co-Location Specialists
Internet Data Center Professional
Colocation data centers allow businesses to share enterprise-class data centers for housing network hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation strategy such as selecting and migrating to a colo site, creating network topology, specifying hardware, on-premises and remote maintenance, setting up online system administration, and training your support staff.
24x7 Azure and Cisco AnyConnect Professional
Microsoft Azure migration Design
Progent's consultants can help you with any stage of Microsoft Azure migration such as needs analysis, readiness assessment, system architecture, pilot testing, deployment, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so that your users can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based resources.
CISSP-ISSAP Cybersecurity Architecture Engineer
ISSAP Certified Security Architecture Consultants
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous examination and significant experience with network security architecture. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.
Microsoft 365 OneNote Integration Professionals
Online Help Microsoft 365 Teams Integration
Progent can help your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate local and cloud resources.
SBS 2003 Specialist
Microsoft Small Business Server Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network consultant with real-world background planning and integrating seamless, comprehensive business network environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background integrating business networks built on Microsoft technology. This experience assures you results in installing, administering, and maintaining IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Email Polymorphic Virus Protection Consultancy
ProSight Email Security Specialists
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Branch Office Consultants
Emergency Branch Location Computer Consultants
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require IT help with the flexibility associated with with small firms but which includes professional client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a remote office located anywhere in or any area covered by Progent's engineers, Progent can offer a broad range of on-premises and off-site IT consulting services and network design expertise.
Power BI and SSAS Developer
Power BI Dashboards Development Company
Progent's Power BI experts can help your business to design, deploy, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid network model to run Power BI.
UNIX with Windows Online Help
Microsoft Experts Services UNIX, Windows
Progent's UNIX family support experts provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with an easy single source to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
System Center OpsMgr 2012 Outsourcing
SCOM 2012 IT Services
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
ISA 2004 Server Support and Setup
24/7 Internet Security and Acceleration Server Support Services
Progent's certified ISA Server consultants have broad backgrounds creating corporate security designs for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company plan and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Remote Troubleshooting PowerPivot for Excel
Microsoft SQL Server 2012 IT Consulting
Progent can provide the expertise of certified engineers and seasoned software programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Cybersecurity Pen Testing Security Firms
Cybersecurity Pen Testing Security Audits
Stealth penetration checking is a key component of any comprehensive IT system security strategy. Progent’s security experts can run thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history monitoring are correctly configured and actively observed.
SIP Infrastructure IT Services
7900 Series IP Phone Support
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified CM IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Network Consulting wireless IP phone integration
wireless IP phones and Meraki APs Online Help
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants can provide online and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Internet Data Center Engineer
Zero Downtime Data Center Consulting
Progent's Data Center consultants can show you how to select high availability data centers that meet the specific needs of your company. Fault tolerant off-site data centers are particularly attractive to small businesses due to of their affordability and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a basic level of fault tolerance is too expensive for the majority of small companies. Progent can help you reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Microsoft Windows Server 2003 Cluster Technical Consultant
Online Troubleshooting High-Availability Failover Clustered Servers
Progent provides Windows 2003 Cluster Server support to help your company utilize non-stop clustered servers that can provide 24x7 uptime. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too design high availability server clustering solutions around Microsoft Windows Clustered Server 2003, Progent’s Certified Windows professionals make sure that your zero-downtime server clusters are configured to optimize the strategic advantage of your information network.
System Center 2016 and VMware Integration Online Help
System Center 2016 and Windows Server 2016 Professionals
Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.
Flexential Tampa Data Center Technology Professional
Emergency Flexential Internet Data Center Consultants
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a group of network experts based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also help you to design and carry out a migration to the Flexential facility with services like designing solution architecture, specifying hardware, system configuration and testing, troubleshooting, setting up remote management, and training your IT support team.
Small Business WAP121 IT Consulting
Small Business Wireless Access Point Remote Technical Support
Cisco's Small Business series of wireless access points are Linux-based devices designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or onsite integration and troubleshooting services to assist your organization to design, implement, update, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Colocation Information Technology Consulting
Colocation Outsourcing
Progent’s data center IT services are intended for companies with hardware housed at IDCs or data center colo hosting facilities and in need of on-demand in-person service at the colo site as well as off-site help from Microsoft and Cisco Premier experts. Progent offers a full range of Internet Data Centers and data center and colocation support services including network architecture analysis, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage cluster configurations.
Check Point Series 80 Security Auditing
Check Point Security Gateways Auditing
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's technology to provide an economical and efficient security solution for your business network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a central stop for on-going network support, administration, training, and consulting expertise.
Network Consultants SQL Server Reporting Services
24 Hour SQL Server Business Intelligence Online Technical Support
Progent’s Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the speedy development of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Microsoft Exchange Upgrade IT Consultant
24x7 Online Technical Support Microsoft Exchange 2003
Progent's certified professionals provide computer support and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, deployment, project management, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Development Firm Project Reports
24/7 Coding Project Professional
Progent's Microsoft consultants can provide advanced expertise in implementing, managing and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of cost-effective online consulting services based on proven best practices to assist businesses of all sizes to get all the advantages of this leading project management solution. Support services offered by Progent include solution design, installation and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
Remote Network Support Consulting
Phone Support Consultants
For medium-size companies looking for IT support, Progent can deliver a variety of options such as local service, on-line assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, emergency staffing, business relocation support, software programming, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert onsite help for solving technical problems rapidly and economically.
SQL Server 2016 PolyBase Integration Services
Top SQL Server 2016 Capacity Planning Online Support
Microsoft SQL Server 2016 offers major improvements in speed, capacity, security, uptime, BOYD support, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
iPhone Security Support and Setup
ProSight Phishing Protection Consultant Services
ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
VMware VirtualCenter Consultant
24 Hour Professional VMware VCDX
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Exchange 2016 Migration Planning On-site Technical Support
Microsoft Exchange Server 2016 Migration IT Consultant
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Immediate CCIE Expert Certified Meraki Air Marshal Support Services
Meraki 802.11ax AP Technology Consulting Services
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for unified management.
Solaris Computer Engineer
Solaris Online Support
Progent's Solaris platform consulting services provide small businesses and developers assistance with administering and supporting Sun Solaris systems that operate with Microsoft-powered networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience provides you with a convenient single source to help you create and manage a protected and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Office XP IT Technical Support Company
Microsoft Office XP Network Security Consultant
Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available network architecture for your vital business software based on Windows such as Office XP, Office 2003, and Office 2000.
Forefront TMG Firewall Support
Forefront Network Inspection System IT Consulting
Microsoft Forefront TMG 2010 builds on the powerful security technologies of ISA Server and offers a centrally managed web gateway that acts as a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft consultants can assist you to plan and carry out pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Support Firm PC Desktop
PC Desktop Network Assessment
Progent can deliver a broad range of cost-effective services to assist you to deploy, configure, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote assistance for single computers or notebooks or help your business to plan and carry out a large-scale rollout of new or revised OS platforms and business applications. Progent can also provide consultants and technicians to assist you to prepare for and complete a company move or consolidation organized to produce the least possible interruption to your productivity.
Windows 10 Specialists
Microsoft Certified Windows 10 Installation Setup and Support
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises assessment and upgrade support for Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and end users, and post-migration Call Center support services.
Best SQL Server 2008 Upgrade Consulting
SQL Server Replication Engineer
SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Top Solaris Consultant
Solaris Outsourcing
If your business computer system combines Sun Solaris platforms with MS Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high availability, superior throughput, and tight security. Progent's Solaris and Windows coexistence assistance offerings include network infrastructure configuration and service, support for Windows services for UNIX, online server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk support.
Migration Consulting SQL Server 2008
Setup and Support Microsoft SQL Server
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of enterprise-class applications that can give your company a significant competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
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