Expanding your at-home workforce may have a major effect on IT architecture, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Chattanooga company to select the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent offers support services that go from on demand guidance for getting you past challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Chattanooga, Tennessee organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate PBX environment to accommodate remote users is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to support teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist businesses of all sizes to design or tune a telecommuter IP voice environment that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed across the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and provide as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Chattanooga, Tennessee business, call 1-800-993-9400 or go to Contact Progent.