Enlarging your at-home workforce may have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Chattanooga organization to select the right technologies and adhere to best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from on demand guidance for helping you over challenging IT roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist Chattanooga, Tennessee organizations to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Extending the corporate phone environment to include remote users is vital to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP products are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a remote VoIP service that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their current Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, see CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide as-needed configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Chattanooga, Tennessee business, call 1-800-993-9400 or refer to Contact Progent.