Enlarging your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Chattanooga company to select the right technologies and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Chattanooga, Tennessee companies to succeed with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and unified management.

IP Voice Solutions for At-Home Workers
Extending the business phone system to accommodate teleworkers is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to server remote users. Many larger organizations depend on Cisco's current or legacy platforms for IP voice management. Progent can help organizations of any size to plan or tune a remote IP voice environment that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help organizations optimize their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Chattanooga, Tennessee company, call 1-800-993-9400 or visit Contact Progent.