Expanding your remote workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Chattanooga company to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from on demand guidance for getting you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Chattanooga, Tennessee companies to with any aspect of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, data security, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Expanding the corporate phone environment to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older platforms for IP voice management. Progent can help businesses of any size to plan or maintain a remote VoIP service that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses tune their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and provide on-demand integration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Chattanooga, Tennessee company, call 1-800-993-9400 or visit Contact Progent.