Enlarging your remote workforce may have a significant effect on network architecture, security, and company workflows. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chattanooga organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Chattanooga, Tennessee companies to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

VoIP Solutions for Remote Workers
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help organizations of all sizes to design or maintain a remote IP voice environment that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM manages other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and deliver online configuration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Chattanooga, Tennessee company, call 1-800-993-9400 or go to Contact Progent.