Enlarging your telecommuter workforce can have a major impact on network architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Chattanooga company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Chattanooga, Tennessee companies to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Extending the company PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or older products for VoIP management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Chattanooga, Tennessee business, call 1-800-993-9400 or visit Contact Progent.