Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Chattanooga organization to select the right technologies and adhere to best practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you over occasional technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Chattanooga, Tennessee organizations to with any aspect of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Extending the company phone system to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-based IP voice products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist organizations of any size to design or tune a remote IP voice service that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports additional combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver online configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Chattanooga, Tennessee organization, call 1-800-993-9400 or refer to Contact Progent.