Expanding your remote workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Chattanooga company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Chattanooga, Tennessee businesses to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and centralized management.

IP Voice Integration for Teleworkers
Expanding the company phone environment to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help organizations of all sizes to design or tune a telecommuter VoIP environment that delivers the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Chattanooga, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.