Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, optimizing wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and locale. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management team and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
Progent offers the part-time services of a seasoned Chief Information Officer who can provide a broad perspective to help your company pick and maintain IT solutions appropriate for your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services offer financial advantages to companies trying to maximize the benefits from their IT investment but who are unable or unwilling to take on one more high-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad range and business applications, Progent is in an ideal situation to offer unbiased recommendations along with advanced technical support for creating information systems that fit the particular needs of your business.
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical expertise and in-depth familiarity with designing and integrating seamless, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent's IT support can help you with planning, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer network. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology environment and show you how to optimize resource utilization, performance, protection, uptime, and disaster recovery.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent can assist you to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's IT outsourcing packages offer economical computer consulting for medium-size corporations. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting IT service budgets to increase in a more moderate and manageable fashion than is possible by amassing a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust system architecture for your vital Windows-powered applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
For help writing, improving, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database designers, and project managers can help ensure you get the project completed on time and within budget. Progent's seasoned software programmers can provide cost-effective and efficient online consulting for projects as simple as writing Vidual Basic scripts for Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.
In addition to offering access to Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration support, and 1-on-1 or group online training tailored to address your particular needs. Progent's consultants also can help you build and maintain a secure, reliable network infrastructure to run your ERP, MRP and accounting solutions.
Progent's ProSight family of managed services are intended to provide businesses who maintain small in-house network support staffs with low-cost help from world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable network management expenses, automation of routine management processes, ongoing adoption of the latest information technology, smooth migration from older systems to current solutions, improved alignment of computer technology with strategic goals, access to veteran IT experts, and freeing up management to focus on business instead of ever-changing computer technology.
Progent's Microsoft-certified consultants offer small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or customers to connect to, organize, distribute and interact with useful information, documents, and software and to communicate with one another. It enables faster and better decisions, more effective access across teams and more economical business practices. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the information they've created in a way that makes data easy to find, retrieve and apply.
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises help for both legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist your business to design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration ecosystem.
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Progent's Jabber consultants can provide remote or onsite expertise to assist businesses of all sizes to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for the technologies that go into building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as scanners, infrastructure appliances like routers and Wi-Fi access points, and IoT devices like sensors and robotics.
Progent's Disaster Recovery/Business Continuity consultants offer in-depth backgrounds helping small and mid-size organizations to minimize system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to develop and test a sensible business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and maintain resilient technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and geographically dispersed data centers.
Progent's Technical Response Center provides nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers provide phone support and remote direct computer connection to isolate and resolve technical problems quickly and economically. The scope of IT expertise available from Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to competent specialists as required.
Progent can help businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower equipment investments. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the basis for a powerful but manageable information. The IT demands of the Microsoft .NET products included with Small Business Server requires a computer support expert with hands-on background planning and building cohesive, end-to-end business network solutions. Progent's Microsoft Small Business Server professionals have an average of more than a decade of background integrating computer systems founded on Microsoft technology. This expertise ensures you success in deploying, administering, and repairing network environments that incorporate the SBS Server suite of servers and applications.
Progent can assist you in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
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Progent imposes no startup charge and requires no monthly commitment for services delivered during regular business hours. Progent's small granularity avoids big bills for fast repairs so you will not be tempted to allow less critical problems to fester.
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With virtual server technology, companies can operate many virtual servers on one physical server. Virtualization technology enables businesses to gain all the benefits of server isolation, but without the expense that goes with buying additional server equipment. Virtual servers are the enabling technology for private clouds, which provide major advantages such as reducing the costs of hardware, datacenter facilities, and management while enhancing information protection, system reliability, and disaster recovery. Other important server management options are server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management specialists can help you with all aspects of server virtualization and management to allow your company to cut costs and conserve time.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to assist you to fix serious problems uncovered by SCOM 2012.
Progent can provide quick access to the expertise of seasoned wireless specialists who can help organizations to assess the value of Ubiquiti UniFi wireless APs for your company and help you to design, install, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, provision, and position UniFi wireless access points for optimal coverage and performance.
Progent's Citrix consultants can assist your business to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that offers high availability, advanced protection, and rapid disaster recovery.
Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft GP that address the special requirement of your organization while retaining the advantages of Windows integration. Progent can also provide help with a variety of development technologies that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft Dynamics GP accounting offers analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you understand your business more completely, converting raw data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP.
For small and midsize companies, network security and compliance can be excessively complex to stay ahead of but too dangerous to overlook. The largest largest institutions have been breached, and the top cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it affordable for small and midsize organizations to carry out critical security tasks effectively by offering the benefit of billable time to the nearest minute without any minimum billing for remote support. This means you can have the help of a seasoned computer expert to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or small support firms who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation transmitted by every consultant to every client. The practice of documenting and archiving support activity results in more effective support and avoids a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from a legacy version of SCVMM or from another management platform, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you realize the highest possible business value.
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts and network users, lessening the complexity of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
For advanced project management support, Progent offers the services of veteran information technology experts with decades of background in IT management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow best practices to make sure major projects are successfully completed on time and within budget.
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Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small office from modern malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing IT resources distributed over a mix of physical sites and public and private clouds.
Progent offers the support of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and certified data security consultants to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity solutions, resolving compatibility problems, and establishing training systems for new technologies. For Progent customers who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network initiatives on schedule.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, deploy, manage, and repair an enterprise-wide backup/restore system powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and within your budget.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
For small and midsize organizations, network security and regulatory compliance can be excessively complicated to stay ahead of yet too risky to overlook. The largest biggest enterprises have been breached, and the leading cloud service providers have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it economical for small and midsize businesses to implement vital IT security projects successfully by providing the benefit of billable time to the closest minute without any minimum charge for online help. You have the help of a seasoned information consultant to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Our Experts Group provides support in important fields including Apple OS networking and applications; Consulting for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program help; CIO, management information analyst, and project logistics outsourcing; Special program design and integration; Web site, eCommerce, Electronic Data Interchange, and customer information portal design and integration; SQL management and performance help; Business intelligence consulting; and Telecommunications systems support.
Progent's Citrix-authorized engineers can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing XenServer deployment and help you to optimize consolidation, performance, security and compliance, availability, and disaster recovery.
Nagios and MRTG are powerful, license-free monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or multi-platform systems where the Linux OS and MS Windows coexist. The Nagios monitor lets network managers to track system services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to graph the traffic through SNMP network appliances such as processors, routers, and switches. Progent's network monitoring consultants can help you use both these utilities to tune and repair your computer network.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to plan, integrate, operate and repair a BDR system based on Barracuda technology.
Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your critical data.
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your corporate processes.
Progent can provide a wide array of affordable online and onsite support services to help you to configure, administer, and debug desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent provides nationwide remote phone support and troubleshooting services for businesses who run Apple Mac environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's experts offer Apple macOS and Mac OS X users a variety of IT services such as desktop support, upgrading to the latest edition of Mac OS X from earlier versions of Apple macOS and OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and Apple iPad support, or migrating to iCloud. Remote network consulting offers maximum return for your IT budget by extending client efficiency and shortening the hours billed for computer repair services. Advanced remote support technology and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the most difficult network issues.
Progent can help you plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your analytics, take complete advantage of Microsoft Office support, and minimize business interruption by designing and following a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce programs that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive backgrounds helping small and mid-size businesses to minimize system downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can help your company to develop and validate an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualization, clustering, load balancing, transparent online backup, and multi-location data centers.
Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Progent's Cisco-certified wireless networking consulting experts can help businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to provide the performance, coverage, capacity, scale, security compliance and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient online and onsite support for both end-of-life and current 802.11ac Aironet APs and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.
Progent's Juniper Networks-authorized network consultants can assist your company to plan and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's flagship network operating system to help your business to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that include a mix of Juniper's OS platforms.
Windows 8.1 is engineered to power devices from smartphones and tablets to engineering workstations. A wealth of new and improved features, including touch screen interface and signature live tiles user interface, provide a wide range of benefits for companies who understand how to put them to work. Progent's Microsoft-certified experts can help bring your organization up to speed with Windows 8.1 and show you how to derive significant competitive value from the product's many technical enhancements.
Progent's IT outsourcing services offer economical network support for small organizations. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or building a web-based business application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network support budgets to increase in a more linear and controlled fashion than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available system architecture for your critical applications powered by Windows including Office XP, Office 2003, and Office 2000.
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