Progent's Microsoft-certified consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and onsite assessment and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.
Progent can show you how to plan and execute an efficient migration to Dynamics GP/Great Plains so that you retain your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office integration, and reduce business disruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progent has more than 10 years of experience integrating, maintaining and troubleshooting the core components included with System Center and can assist you to plan, deploy, maintain, and fix your Microsoft System Center solution to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist you to migrate to the current version of Microsoft System Center from a previous one or from a third-party IT management solution to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and debugging services to assist your organization to plan, configure, upgrade, optimize, manage and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific workplace layout, construction, and anticipated network traffic.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Progent’s Microsoft-expert engineers can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit PC desktop processing, design an affordable upgrade strategy that minimizes operational disruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit PC desktop operating systems and application programs on your current computers.
Progent offers national online technical support and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose IT systems feature a mix of Apple Mac and Microsoft Windows products. Progent's experts offer macOS and OS X clients a variety of IT services including desktop support, migration to the current edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting provides maximum return for your IT budget by preserving user efficiency and limiting the hours billed for network repair services. Sophisticated online access technology and experienced service specialists and consultants allow Progent to handle most network problems without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to help you with the toughest system problems.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Nagios and MRTG are powerful, free monitoring utilities that operate with the Linux OS and can be used to monitor UNIX environments, MS Windows networks, or multi-OS systems where the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows system support engineers to monitor system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network integration experts can help you use both these programs to streamline and repair your network.
Progent's Microsoft-certified consultants can assist you to evaluate the potential benefits of Hyper-V-based virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for smooth performance with virtualization solutions, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and manage Hyper-V, offer expert consulting support for improving the protection of your virtual servers, establish and test business continuity procedures that maximize network availability, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
Progent can provide affordable remote and onsite support to assist companies of any size to migrate any portion of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent's Cisco-certified CCIE network experts can help your company to manage your legacy PIX 500 or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Security Audit Services Check Point 5000 Firewalls
Progent's Citrix-certified experts can help you to design, deploy, administer, and troubleshoot a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help you to administer and maintain an off-site datacenter that features high availability, advanced protection, and fast recovery.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes in order to get products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that can range from occasional guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of product bundles targeted at markets from individuals and home offices to enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that transparently combine local and cloud-based resources.
Windows Server Essentials is an affordable, entry-level OS that allows small organizations to transition from the older physical in-house datacenter to the modern hybrid networking model that includes local and virtualized cloud-based resources. Progent's consultants offer cost-effective remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business advantages of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your network ecosystem. Progent can provide full-service project management support so you can design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training.
Even if your company has a minimal computer services staff and a modest IT budget, your information system can still feature the same high reliability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your vital network applications and servers up and running.
Check Point Ransomware Protection Security Certification
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and offers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist you with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent offers the support of an accredited consultant with expertise integrating products from the major video conferencing/telepresence providers including Cisco, Polycom, and LifeSize and can assist you to plan, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your information system. Progent also offers the services of infrastructure engineers who can assist companies of any size to build and maintain a network that delivers the performance, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.
Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging environment, train your network support team and end users to get them up to speed quickly on Exchange 2010, and provide continuing management services and technical support. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent is one of the most expert network consulting firms for creating email and messaging systems based on Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that combine Mac with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.
Progent's Microsoft-certified consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration consulting support.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent offers economical online support from IT engineers skilled in a broad range of products and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, enhance, or maintain backup/restore systems for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.
Progent's ProSight portfolio of managed services are geared to provide businesses who maintain small in-house network administration and support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of the ProSight catalog of managed services include fixed network management expenses, smart automation of common administrative processes, ongoing adoption of the latest information technology, smooth migration from legacy technology to up-to-date solutions, close alignment of computer technology with strategic objectives, access to veteran IT consultants, and freeing up management to focus on business instead of ever-changing computer technology.
Progent can help companies of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Progent's virtual classroom webinars provide small companies the cost savings, simplicity, and versatility of virtual seminars and the proven pedagogic methods of seasoned teachers who utilize advanced collaboration software to reproduce live, interactive learning environments. Progent offers webinar education for popular desktop applications including components of Microsoft Office such as Excel, Word, Publisher, and Project: Dynamics accounting and management products including Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers high availability load balancing support covering network load balancing, load balanced program, network backbone routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Progent has been providing SharePoint support since the first product was released over a a dozen years, and Progent has the scope of IT knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific jobs related to your SharePoint 2013 deployment.
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to deal with problems that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Small companies who work with familiar independent service providers or who maintain in-house support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems.
Progent's Microsoft engineers offer advanced support in deploying, operating and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote support services based on industry best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Consulting support available from Progent include system design, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's ProSight family of managed services are intended to provide organizations who maintain small in-house IT administration and support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of the ProSight catalog of managed IT services include fixed IT management expenses, automation of routine administrative processes, ongoing absorption of new information technology, smooth migration from older systems to up-to-date solutions, improved alignment of information technology with business objectives, guidance from seasoned IT consultants, and allowing management to focus on business issues rather than ever-changing computer technology.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class availability, protection, and productivity.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 experts can assist you to design, install, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your business needs.
If your company computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your computers into a unified environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows integration assistance services include network infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center outsourcing.
Microsoft Dynamics GP software includes analysis and reporting features that allow you to track all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more thoroughly, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.
Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
Progent has two decades of background assisting small and mid-size organizations to design, implement, tune, manage, and debug IT networks that incorporate teleworkers.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or onsite access to experts in system planning and integration, application development, database administration, and network security.
Progent's seasoned group of network consultants and application specialists have extensive experience providing online and onsite assistance for businesses of all sizes who want to integrate Android phones into their information systems so that users can work together from virtually anywhere. Progent offers the range of skills to resolve network issues that involve numerous manufacturers and that entail a combination of older and current technology. Progent offers affordable online consulting to help you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones efficiently.
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Progent’s IT outsourcing services provide economical computer consulting for small companies. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate risks, allowing IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system architecture for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft-certified ISA Server 2006 consultants can help you plan, cost-justify, pilot, implement, customize and manage the any edition of ISA Server on your information system.
Progent can assist your company to plan and implement an efficient transition from a UNIX-based IT environment to a network based on Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and minimize business discontinuity by designing an efficient transition strategy that preserves your current investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, migration strategy and validation, Microsoft Exchange migration support, information and application software transition, and processor and mass storage migration and economization.
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX by integrating with unified messaging apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent has two decades of experience assisting small and mid-size companies to plan, deploy, optimize, manage, and debug information networks that support teleworkers.
Progent's compensation model is based on revenue sharing, so similar to being an independent contractor, your income is entirely driven by your work effort. Certain Progent consultants focus on lifestyle issues and elect to work at an easy pace, utilizing our flexible schedule to pursue individual enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and acquaintances. Other consultants use the chance to make major bucks via lots of effort and long hours. Progent completely supports both ends of the spectrum and any point in between.
Progent provides three basic kinds of Contact Center support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers easy access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive reputation as a key contributor to business productivity. Progent's target is to fix rather than merely report problems.
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require network service with the responsiveness common to with small firms but which includes effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a branch office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of on-premises and off-site IT consulting services and network architecture expertise.
SQL Server 2016 introduces major improvements in speed, capacity, security, uptime, BOYD support, plus integrated BI. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless uptime with fast failover, and strengthening data security by detecting threats and analyzing network traffic based on user type and location. Progent can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent’s IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing network support expenses to grow in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network foundation for your critical business software based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Hyper-V 2016 incorporates core features first developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT management and support personnel, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Progent can help small and mid-size businesses to implement and debug conferencing solutions to allow their remote workforce to communicate effectively with fellow workers and clients.
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you prove compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit email, search the Exchange global address list, copy addresses, sync up appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.