Progent's Sun Solaris family consulting experts offer small and mid-size businesses and developers support for managing and maintaining Sun Solaris environments that operate with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent's Jabber consultants can provide remote or onsite expertise to help businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of any size can get a level of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to help your company to identify and fix a most network issues before they get big enough to hurt productivity.
Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large companies develop a cost-effective and productive internal Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various top level Help Desk software packages on the market and decide what products may be excessively expensive, miss key capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who want to reinforce their internal Help Desk staff for special projects or to substitute for absent or indisposed personnel.
Progent has supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, training, and debugging since the platform's debut. Progent can provide in-depth expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, validate, and implement a cost-effective migration from a a legacy release to the current version of Microsoft Dynamics GP.
Remote continuous monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as low-cost services designed to help your company to identify and fix a an array of network issues before they can hurt productivity.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and distribution companies to manage supply chains and streamline critical business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent offers economical online support for all editions of Office Access including Access desktop and Access Web App and offers expert support for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar training for Access programming and DBA services.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization platforms that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progentís experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security gaps.
Progent can provide expert help for every step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project design and documentation, specification of new software licenses and equipment needed, recommended sourcing, pilot verification at client location or at Progent's test lab, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's support staff and users.
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide range of economical remote support services to help your organization to manage your legacy Microsoft Office Word environment or help you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different releases of Office Word, interfacing Office Word with other Microsoft Office apps like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and increase productivity by ensuring that critical applications are always current, managing product licenses, and reporting usage patterns to help you make informed buying choices. When you are ready to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Progent's certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's veteran team of network consultants and subject matter experts have years of experience providing online and on-premises assistance for organizations of any size who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of know-how to resolve technical problems that span multiple vendors and that represent a combination of legacy and current technology. Progent offers budget-friendly online consulting to assist you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major IT initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and operate Android phones securely and productively.
Progent provides national remote help and troubleshooting services for businesses who operate UNIX or Linux networks or whose information systems feature a mix of UNIX and Microsoft Windows products. Remote network consulting offers maximum return for your IT dollar by extending user efficiency and limiting the hours billed for network repair services. Sophisticated remote support utilities and experienced technicians and engineers allow Progent to handle most IT problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA premier security specialists to help you with the most challenging network issues.
Progent's remote access and smartphone synchronization experts can assist you to plan and deploy secure access solutions for remote desktops, notebooks, and smartphones so they integrate tightly with your information network, enabling you to improve the productivity of your remote workforce.
Microsoft Dynamics GP can help you grow and manage your company better by offering deep access to strategic information and a rapid return on investment. Dynamics GP offers major productivity benefits such as its ability to extend the presence of your organization, handle your accounting, computerize financial processes, unify processes across your company, improve inventory control, enhance order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can help you set up and maintain a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive the full advantages of your Dynamics GP/Great Plains business management system.
Progent can provide quick access to the expertise of veteran wireless specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless APs for your business and help you to design, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi Wi-Fi access points for optimal coverage and performance.
Progent's Microsoft Premier professionals offer world-class consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange installations or upgrades and can provide local technicians to assist large companies with deployments of Microsoft Exchange in the or any area served by Progent's engineers.
SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of enterprise-class programs that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Progent offers the expertise of Microsoft-certified consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity environment that extends across your on-premises and cloud-based resources and protects all users anywhere with any device.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT support packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems enterprise-class reliability, security, and performance.
Progent has been delivering SharePoint consulting services since the first product was released over a a dozen years, and Progent has the scope of IT knowledge to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 deployment.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises consulting, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a cohesive information management solution.
Progent's Microsoft Certified engineers offer expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply local personnel to help enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology. Progent offers expertise for both physical and software-based wireless controllers and can help you to determine which type makes sense for your wireless environment. For 802.11ac Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller consulting.
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact vital areas such as ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, create an efficient validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange 2013.
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad synchronization, or migrating to iCloud services. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network environment that is reliable, safe, fast and aligned with your organization's objectives.
Progent can help your organization to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's temporary IT staffing services enable organizations to respond to the need for IT support personnel without incurring the costs and delays that come with vetting and recruiting reliable technical workers and without adding to your full-time workforce.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
Progentís IT outsourcing services for small businesses feature planning 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing chronic integration problems, and producing a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for large-scale upgrades and can assist with needs assessment, product identification, bill of materials production, sourcing qualification, procurement coordination, and complete documentation. Progentís IT outsourcing help also includes education for office productivity products such as Microsoft Office.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.
Mid-sized businesses can derive all the advantages of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier network support experts. Thanks to Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, protection and productivity.
Progentís Microsoft certified professionals provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and internal threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.
Progentís IT outsourcing packages provide economical network support for medium-size businesses. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing IT support budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house network support organization. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network architecture for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess whether to adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help you plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft certified IT support professionals. With Progent's economically priced network service packages, mid-size businesses can choose a basic co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small and midsize business information systems enterprise-class availability, protection and productivity.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Cisco offers an extensive array of routers that includes appliances designed to provide the security, performance, and reliability required by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Progent offers national remote help and troubleshooting services for businesses who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows products. Online technical support provides optimum leverage for your information technology budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Advanced online access technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the toughest system problems.
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of skill that information security professionals are expected to learn. It gives executive management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver efficient security management and consulting consulting.
Cisco Unified Communications Manager (CUCM), formerly named CallManager, is the center of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging applications like Unified CM IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and on-premises support to help organizations of any size to build and maintain CUCM deployments by providing Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent offers national online phone support and consulting services for companies that run Apple Mac networks or whose information systems feature a combination of Mac with Microsoft products. Progent's consultants offer Apple macOS and OS X clients a variety of services including desktop support, upgrading to the latest version of OS X from other earlier editions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone and iPad integration and management, or migrating to Apple's iCloud. Online IT help offers maximum leverage for your information technology dollar by preserving user productivity and shortening the time billed for network repair services. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of cases your network problems can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to assist you with the most challenging network problems.
Progent's pricing policy is to bill for phone support and in-person visits by the minute. As a result, you are invoiced only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no startup fee and asks no retainer for support services provided during regular business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with big bills for quick fixes so you will not be tempted to allow less critical problems to stay unaddressed.
Nagios and MRTG are useful, free monitoring utilities that run under the Linux OS and can be deployed to analyze UNIX environments, MS Windows networks, or multi-OS systems where the Linux OS and Windows coexist. Nagios allows system support engineers to monitor network services including POP3, HTTP, FTP, and NNTP. MRTG permits you to graph the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's network integration engineers can assist you to use both these programs to streamline and repair your system.
Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
Progent's Microsoft and Cisco-certified network engineers can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist you to design and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast ROI by improving your workers' efficiency, lowering the expense of equipment and support, simplifying administration, and consolidating your vital communications technologies.
Progentís high availability inter-site connectivity and 24x7 system connection consultants can help small companies create zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progentís CCIE engineers can design and deploy fault tolerant Inter-office connections supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
Progent can deliver a variety of economical remote and onsite consulting services to assist you to deploy, manage, and debug desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
Progent's certified engineers can help you to evaluate Windows 7 to confirm application compatibility and to determine its speed and reliability working with your applications. Progent can also show you how to assess the likely strategic value of moving to Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to plan and implement a non-disruptive migration to Microsoft Windows 7 from a your current release of Microsoft Windows.
The Help Desk support delivery model used by Progent gives small and midsize businesses an effective option to dependence on independent service individuals by offering extensive expertise accessible to multiple support groups, optional 24x7 access to urgent help, fast escalation to appropriate experts for handling even the most difficult issues, service consistency and dependability, quick follow-up overseen by veteran service administrators, a choice of convenient ways for initiating service tasks, and excellent process transparency enabled by ticket updates and accessible via a web portal.
Progent's Microsoft-certified consulting experts can help your organization to assess the value of Exchange 2010 for your company and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick return on investment by improving your productivity, lowering the expense of equipment and support, streamlining administration, and consolidating your key communications technologies.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining email systems for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers security, fault tolerance, easy access for remote and mobile users, time-saving management tools, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Exchange 2003 Server, and MS Exchange 2K Server. Progent can also assist small or medium companies to migrate to MS Exchange 2016 or Exchange 2013.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, education, and debugging since the product's debut. Progent can provide high-level expertise for upgrading legacy Dynamics GP ERP systems. Progent can help you to design, validate, and carry out a cost-effective migration from a an outdated version of GP to the newest release of Dynamics GP.
Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, allows customized reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you define a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime network solution that addresses reliability issues covering a broad range of infrastructure technologies and processes.
Progent can help your business to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and maintain hybrid solutions that transparently combine local and cloud products and services.
Progent can provide the support of certified engineers and experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and certified security consultants to assist you to evaluate the likely benefits of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your business more complete solutions for your information network.
Progent's Microsoft-certified consultants have over a decade of background delivering messaging support for companies that range from small businesses to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email environments, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange support services can assist you in planning and implementing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard managed services.