Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Microsoft Windows Server 2008 is an important advance in making information systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better environment for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security services.
Progent's Cisco-certified wireless networking experts offer online and on-premises consulting and troubleshooting services to assist your organization to design, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid environments that integrate local and cloud-hosted services and that deliver easy access, advanced protection, streamlined management, and consistent performance for all your wired and wireless devices.
Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to help you to manage and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, create a corporate-wide security plan, automate IT administration, assist with application development, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new messaging system, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative services and engineering help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and using enterprise information and database applications on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
If your business does not need immediate remote help but expects to require assistance with your information system soon, you can conserve time and money and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that allow small and midsize companies with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent practices information transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Small companies who utilize familiar independent consultants or who employ internal support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Cisco offers an extensive product line of routers that includes routers designed to provide the protection, performance, and availability demanded by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent is among the most experienced network consulting firms for designing email solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide range of products and technologies and can provide that expertise by phone anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Microsoft and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the support of CISA and CISM-accredited security consultants to handle complex security planning and troubleshooting. Progent has delivered online network support to companies in every state in the U.S.
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Progent's Intune consultants can assist you to assess the strategic case for adopting Microsoft Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent can help your company to configure security policies, plan and deploy pilot environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and 1-on-1 or group online training tailored to meet your specific requirements. Progent's consultants also can help you build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Progent’s IT outsourcing services offer affordable computer consulting for mid-size organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network service budgets to increase in a more linear and controlled fashion than is possible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust network foundation for your vital Windows-based business software including Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
Colocation sites make it possible for businesses to share enterprise-class facilities for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation program such as choosing and moving to a colo site, designing system architecture, defining hardware, on-premises and on-line maintenance, setting up remote system management, and education your IT staff.
Systems Management Server provides added functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it simpler to install system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient procedures and standards to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, processes and technologies to keep your IT network protected.
Progent’s Shared Help Desk service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Virtual Server, run on the Windows Server operating system and powered by software first produced by Connectix, provides the performance necessary to carry out hardware reduction, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to improve operational efficiency in software programming and piloting, upgrading from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas including multitenancy, agile network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network expenses and improve availability.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants and network architects can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management staff and end users. Progent has expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small business against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources spread across multiple physical datacenters and public and private clouds.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable uptime for key workloads by providing centralized, mixed-platform monitoring of physical and virtual resources deployed across local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to assist organizations of any size to design, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can help you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's Cisco-certified CCIE network experts can help you to manage your existing PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, groups and data. SharePoint Server provides a common location for your workers or customers to connect to, manage, share and interact with useful data, files, and applications and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the information they’ve developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to maintain your current SharePoint ecosystem or upgrade to the current version of SharePoint.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement a configuration of ISA Server 2004 that supports your IT security needs without restricting your productivity.
Progent has over 10 years of experience configuring, and supporting the key components included with System Center and can assist your organization to design, install, manage, and fix your System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can help you to migrate to the latest edition of System Center from an earlier one or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, automation, security, plus infrastructure and application performance monitoring.
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Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and debugging services to assist you to design, implement, update, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or topology.
Progent can provide cost-effective online consulting to assist you to plan, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable infrastructure that aligns with your computing model. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your IT network.
Progent's Microsoft-certified Intune consultants can help your company to understand the strategic case for adopting Microsoft Intune for administering your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can help your company to define security and compliance policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune deployment.
Progent provides a selection of network service bundles for small companies. These information technology outsourcing and network monitoring services are based on the proactive problem solving capabilities of Microsoft Operations Manager, a next-generation network and system management product that tracks the availability, throughput, and safety of your network and isolates incipient problems before they can bring down your system. With Progent's affordably priced IT support programs, small businesses can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by offering constantly improved spam and virus blocking, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email filtering to let you repair your email environment and specify and enforce corporate email policy.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full benefits of adding intelligence into their networks. Cisco's switch technology allows you to deploy capabilities to make your network infrastructure sufficiently robust to handle real-time requirements, expandable to support growth, secure enough to guard confidential information, and capable of differentiating and managing traffic flows to optimize network performance. Progent's Cisco certified engineers can show you how to pick out and deploy Cisco switches that make sense for your company. Also, Progent's certified security specialists can show you how to develop a comprehensive security plan and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent's application experts can provide in-depth support, software programming, deployment help, and webinar classes for popular business applications that address key areas including ERP and MRP, financials, management reporting, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the U.S. to avoid the time and fees associated with travel and on-premises activity without sacrificing the high quality of technical support.
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Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or onsite contact with consulting experts in system design and integration, application programming, SQL Server management, and network security.
Progent’s Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared professional services automation platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft Internet Security and Acceleration Server experts can show you how to plan, rationalize, test, implement, configure and manage the any version of ISA Server on your information system.
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common location for your employees or customers to access, manage, distribute and manipulate useful information, files, and applications and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and outside a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to locate, download and re-use.
If your office computer system combines Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that allows all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network help and repair, in-person technical support, and Help Desk services.
Progent provided a wireless integration solution that allowed a school to improve productivity and avoid the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution offered better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it provided protection against local interference.
Progent provides a variety of network support packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT management product that monitors the reliability, performance, and safety of your network and identifies incipient problems before they can bring down your network. With Progent's economically priced IT service packages, small companies can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
For mid-size companies who need IT support, Progent offers an array of options such as on-site help, remote assistance, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staffing, site relocation services, application development, and professional consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person help for fixing technical issues rapidly and affordably.
Progent offers support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of all sizes to integrate and manage MySQL within a robust IT infrastructure that offers advanced speed, expandability, and protection. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.
Microsoft CRM helps mid-market businesses nurture profitable client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote sales success and deliver steady, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.