Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent can provide the support of certified engineers and seasoned database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business more complete solutions for your information network.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide economical online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Nagios and MRTG are useful, Open Source monitoring utilities that operate under the Linux OS and can be used to analyze UNIX networks, Windows systems, or mixed-platform networks in which the Linux OS and Windows run side by side. The Nagios monitor lets network support engineers to track system services such as POP3, HTTP, FTP, and PING. MRTG allows you to track the traffic in and out of SNMP network appliances including servers, routers, and switches. Progent's system integration consultants can assist you to use both these programs to tune and repair your network.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers national urgent technical support and consulting services for businesses who run UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft products. Remote IT help provides optimum return for your information technology budget by extending user productivity and shortening the hours charged for network analysis and repair. Advanced remote support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or through a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to assist with the most challenging network problems.
Progent's Cisco-certified CCIE consultants can help you to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from legacy switches to current models.
Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need important updates, or resolving performance bottlenecks.
Progent is seeking to find fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers with Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or equivalent security certification; and advanced system architecture experts with experience in mobile solutions, wireless networking, fault tolerance, disaster recovery, information preservation, and server virtualization. Progent also seeks employees who can work on our staff of desktop support specialists and off-site troubleshooting experts. In addition, We are seeking experienced managers who can perform effectively in Progent's fast-paced, virtual office environment.
Progent offers quick access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the value of Ubiquiti UniFi wireless access points for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place Ubiquiti UniFi wireless APs for your required signal coverage and throughput.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
Progent can provide cost-effective remote and on-premises support to assist organizations to move any portion of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent can provide the cost-effective support of online Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent include evaluation of your existing bandwidth utilization, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a different ISP and/or service plan. Provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, optimize and troubleshoot their networking appliances like routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance issues.
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Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of client productivity applications and cloud services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of product bundles targeted at customers ranging from students and households to global enterprises. Progent can provide quick and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist your business to understand the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Progent's ProSight family of managed IT services are designed to offer organizations who have minimal internal IT administration and support teams with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed services include predictable IT management expenses, automation of common management processes, ongoing absorption of the latest technology, smooth migration from legacy technology to modern solutions, close fit between information technology with business objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Progent can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and IIS.
SQL Server 2016 introduces significant improvements in performance, scale, security and compliance, availability, mobile computing integration, plus integrated BI. New features include PolyBase for handling structured and unstructured files simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.
Progent is a leading innovator in economically delivering enterprise-class IT help to small businesses. Progent's achievement in handling the IT support needs of the historically underserviced small business market is the combined result of key technical and operational breakthroughs that have removed much of the traditional expenses out of administering IT support, injected unmatched professional skill into the support mechanism, and significantly streamlined the solution cycle.
Progent imposes no startup charge and requires no retainer for support services delivered during regular working hours. Progent's small granularity eliminates large bills for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
Progent's network consultants can help you evaluate the possible advantages of Hyper-V-based virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your line-of-business software, assess your network and server infrastructure for optimal operation with virtual server solutions, help you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to monitor and administer Hyper-V, offer expert consulting support for improving the protection of your virtual servers, design and test disaster recovery procedures that optimize system availability, and deliver ongoing consulting and technical support including low-cost online repair and comprehensive Help Desk outsourcing.
Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
If your business computer system mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your operating systems to coexist for simple administration, transparent information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance offerings feature IT architecture integration and service, support for Windows services for UNIX, online server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center services.
For advanced project management assistance, Progent can provide the services of senior IT experts with decades of experience in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise clients follow best practices to ensure that strategic projects are successfully completed on time and within budget.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you design, rationalize, test, implement, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can provide a broad variety of affordable online support services based on industry best practices to assist businesses of all sizes to get all the benefits of this leading platform. Services available from Progent include system design, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you sidestep the common errors small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
If your company runs a Sun Solaris environment or a mixed-platform network, Progent's CISM and CISSP-premier consultants can assist your whole enterprise in a wide array of security areas such as security management practices, security design and models, access control products and methodology, software development security, operations security, physical security, communications, network and Internet security, and business continuity preparedness. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that information security managers are expected to possess. These accreditations offer IT management the assurance that consultants who have earned their CISM or ISSAP certification have the background and theory to deliver world-class security management and consulting services.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective remote or on-premises support to assist businesses to move smoothly to a modern unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.
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Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP provides an affordable solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the option to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains support engineers can help you deploy, customize and manage the current release of Dynamics GP or upgrade efficiently from an older version.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's wireless professionals can help small businesses design, select, evaluate, configure and support protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or excels wired connections. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless connectivity solutions that align best your company requirements.
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent can provide comprehensive remote consulting for all major technical areas associated with small company IT systems and allows you to outsource an array of strategic, as-needed services such as a temporary CIO to provide senior-level IT design and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as site moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair business application programs.