Microsoft Windows 8.1 is designed to power computers from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including touch screen support and signature live tiles GUI, offer a broad selection of advantages for organizations who know how to exploit them. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.
Progent can provide the support of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or troubleshoot a telepresence environment that preserves your investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers able to help companies of all sizes to build and maintain a network that delivers the speed, reliability, protection, and expandability required to support your telepresence environment.
Even if your business has a minimal network support staff and a limited technology budget, your information system can still have the same high availability and performance that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the latest network management products for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business networks enterprise-class availability, security, and productivity.
The Help Desk Call Center support model adopted by Progent offers small and midsize organizations an dependable option to reliance on freelance service individuals by offering extensive expertise shared by multiple engineering teams, optional round-the-clock access to emergency assistance, escalation capability to world-class experts for solving even the most difficult issues, support consistency and reliability, prompt follow through enforced by seasoned IT service administrators, a selection of easy-to-use ways for initiating service jobs, and excellent process visibility enabled by ticket tracking and accessible via a web portal.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching technology including F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
For enterprises with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and certified Cisco system specialists offer a range of IT consulting services including project management, SOX compliance, site moves, corporate security, network design, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of co-location facilities and Internet data centers. Progentís Microsoft Certified engineers can help major corporations design, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
Progent's certified engineers offer technical support and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
Windows Enterprise Directory requires significant practical experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are skilled in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy legacy version configuration objects in production AD systems, and repair of unsuccessful installations of AD and AD-associated programs.
Our Experts Team offers consulting in important fields that include Apple OS networking and programs; Support for Linux-based, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and specialized program support; Chief Information Officer, management information analyst, and project management services; Special program design and integration; Web, electronic business, Electronic Data Interchange, and customer portal development and deployment; SQL management and efficiency consulting; Management information expertise; and Telecom architecture consulting.
Progent's Check Point Software firewall experts can show you how to plan, configure, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation security gateways.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support firms who offer minimal documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the service reports sent by every consultant to each customer. The discipline of detailing and organizing service activity results in more effective service and avoids a slew of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of vital service information.
Progent can supply small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to improve business operations so they align better with your business goals. Your business can develop and implement a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and move smoothly from legacy appliances to current models.
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Progent's application experts can provide in-depth consulting, software programming, integration help, and webinar classes for leading applications that address vital areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting support online, Progent can help clients throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-site activity without sacrificing the effectiveness of consulting services.
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent can show you how to plan, deploy, manage, and repair an efficient Wi-Fi network infrastructure, select sensible technology, and configure wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11ac wireless network security plan that is well aligned with the security strategy for your entire corporate network.
Progent provides national remote help and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online network consulting provides optimum return for your IT dollar by preserving user productivity and shortening the time charged for computer repair services. Advanced remote access tools and experienced service specialists and engineers combine to enable Progent to solve most network problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the most difficult network issues.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Nagios and MRTG are powerful, license-free monitoring utilities that run under the Linux OS and can be deployed to analyze UNIX networks, Windows networks, or multi-platform systems in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network support engineers to monitor system services including SMTP, HTTP, FTP, and PING. MRTG allows you to graph the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's network monitoring experts can show you how to utilize both these programs to tune and troubleshoot your computer network.
Progent's Microsoft-certified Intune consultants can assist your company to assess the business value of utilizing Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define security policies, set up pilot environments to confirm the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
Microsoft Windows Server Essentials is a value-priced, versatile OS that allows small organizations to make the move from the older physical on-premises datacenter to the modern hybrid networking model that combines local and virtualized cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the potential business benefits of migrating to Essentials and implementing a hybrid on-premises/cloud-based model for your computing environment. Progent offers comprehensive project management support to help you plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance problems.
Progent's Microsoft Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Office 365 applications including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers quick ROI and promotes improved business outcomes. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with various versions of Office and offers customized online instruction to individual users and groups.
Progent offers affordable online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access application development and database administration.
Urgent Security Consultants Check Point NGFW Firewalls
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless network customized for your facilities, providing you a wireless solution that delivers the coverage, speed, capacity, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Progentís Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, teams and information. SharePoint Server offers a central location for your workers or customers to connect to, organize, share and manipulate relevant information, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the data theyíve developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to manage your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help your business with iPhone integration and Apple iPad management, or migrating to iCloud services. For computer environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and able to achieve your company's objectives.
For companies that have a mix of Apple Mac and Windows computers, there are two popular alternatives for running Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to attach an Apple Mac to a networked Windows-powered PC to use Windows applications and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you are able to run Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your business to maintain these products for using Microsoft Windows applications on your Apple Macs and can in addition help your company to assess and install third-party products for Microsoft Windows platform simulation.
Progent can deliver a broad range of affordable services to help your company to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer onsite or online help for individual machines or laptops or help you to design and carry out a company-wide migration to new or revised OS software and applications. Progent can also provide engineers and technicians to assist you to prepare for and complete an office move or merger organized to produce the least possible disruption of your business.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles apart from each other. Progent's roster of veteran network consultants can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your DR system to prove adherence with industry standards and regulatory mandates.
Windows Server 2008 R2 features high levels of performance, security, fault tolerance, expandability, and flexibility that improve productivity of local, branch office, and mobile workers. Progent's network experts can provide cost-effective online consulting, technical support, and training services to help you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.
Progent's Microsoft-certified consulting experts can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help you to plan and implement an efficient migration to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by increasing your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your key communications technologies.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent offers special security packages designed to deliver larger corporations an independent and thorough security assessment from a group of premier security engineers. All Progent's network security assessment packages feature a collection of procedures including automated scans from within and from outside your corporate security perimeter, expert interpretation of captured data by accredited security consultants, creation of a paper documenting the findings, plus a live high-level executive summary and an in-depth interactive review for in-house network administrators.
Progent's seasoned team of IT consultants and application experts have extensive experience delivering online and on-premises assistance for organizations of all sizes who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to solve technical problems that involve numerous manufacturers and that represent a mix of older and current technology. Progent offers affordable remote consulting to assist you with any stage of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide range of remote services to assist your organization to design, program, pilot test, install, manage, and troubleshoot business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different versions of Office Excel. Progent can provide as-needed support to clients looking for a fast fix to a specific problem related to Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical application software based on Excel. Progent's cost-effective online training classes for Office Excel can be customized to meet the needs of individual users or groups.
The CISA credential is an important qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to help companies in the fields of information systems audit process, IT enforcement, network assets and infrastructure ROI, IT service delivery, protection of information assets, and disaster recovery planning.