Additional Topics of Interest

Biggest Technology Professional UNIX
Online Support Services Solaris

Progent's Sun Solaris family support services provide small and mid-size businesses and software developers support for managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

Supplemental Call Center Remote Technical Support
Extended Service Desk Onsite Technical Support

Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle the most problems.

Information Technology Outsourcing Mid-size Company
After Hours Midsized Office Computer Network Consulting company

Progent offers technical support for mid-size companies who have 100 to 250 system clients. The mid-size business or work group has traditionally been an underserved segment of the market for network support expertise. The cost structures and service delivery models of major third-party service firms make them too costly for the ordinary small company or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT network whose advanced technology and capability are frequently comparable to the networks of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small company with enterprise-level support from certified, world-class experts with background in a wide range of small business technologies. If your mid-sized organization or small business is searching for the quality of network support appropriate by a mid-size office without budgeting enterprise costs, contact Progent.

Professional ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting Remote Infrastructure Management On-site Technical Support

ProSight Reporting is a growing line of in-depth reporting utilities designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

24 Hour ASP.NET Core Engineer
Development Group DotNET Framework

Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or update .NET applications rapidly and affordably.

MAS 90 Design Firms
Help and Support Microsoft Dynamics SL

Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your specific company needs. Progent's Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with CRM programs.

IT Consultant Shared Help Desk Ticketing
Microsoft and Cisco Authorized Expert Supplemental Help Desk Support

Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Microsoft Hyper-V 3.0 On-site Support
24 Hour Microsoft Hyper-V 3.0 Server Consolidation Remote Support Services

Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in important areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce network costs and enhance productivity.

Supplemental Service Desk Technology Consulting
Shared Network Support Help Desk Consultant Services

Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and metrics.