Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent can provide Chesapeake, Virginia companies the services of BlackBerry-qualified consultants who can assist organizations to manage their BlackBerry deployments or transition smoothly to a more popular smartphone platform.
As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-qualified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies an affordable solution for integrating BlackBerry technology productively into their information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange email and to IM-aware applications through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-qualified engineers can show you how to design, configure, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Expert RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to provide expert technical help to businesses in the Chesapeake area or throughout the state of Virginia. Progent's experienced online technical support experts have helped IT organizations resolve network issues and cut support expenses in each state in the U.S. and built a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent can provide remote assistance for a broad array of technologies related to RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small company IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and storage, network design, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To ask Progent about engineering expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.