Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Chesapeake, Virginia companies the services of BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.

As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
757-514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
757-512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
757-337-3322 Virginia Beach Network Support Services


Consulting Support Services for BlackBerry BES Server
RIM's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative jobs ranging from BlackBerry setup and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Control client settings with BlackBerry's vast library of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry smartphones remotely
  • Set custom management roles
  • Monitor and analyze the overall health of your solution

Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt technical help to businesses in the Chesapeake area or throughout the state of Virginia. Progent's seasoned online consulting team has helped businesses solve computer problems and cut IT service costs in every state in the country and built a large following of satisfied clients. (See Progent's client testimonials.)

Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help you to resolve a wide range of issues associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in delivering countrywide online support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by handling issues promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Online Help Wireless LAN

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    Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most problems.

  • South Hampton Roads BlackBerry Email Design
  • Remote Workforce IP Voice Integration Support 24/7 Offsite Workforce VoIP Onsite Technical Support
  • SPS 2010 Online Consulting Specialist SharePoint Server 2010

  • Microsoft Experts Network Engineer System Center 2016 Data Protection Manager
    System Center 2016 and Hyper-V Integration IT Services

    Progent has over a decade of experience deploying, maintaining and troubleshooting the key platforms included with System Center and can assist your organization to plan, install, maintain, and repair your System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the current version of Microsoft System Center from a previous one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and application performance monitoring.

  • SQL 2008 On-site Support Computer Consultant MS SQL 2008

  • Online Technical Support SharePoint 2016 SQL Server Reporting Services
    SharePoint 2016 and SQL Server Engineer

    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite consulting expertise, application development, and debugging support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

  • BlackBerry Software IT Service Provider South Hampton Roads
  • SQL Server 2000 Engineer SQL Server Reporting Services Support and Setup

  • Exchange Server 2007 Remote Support
    Consult Exchange 2007 Server

    Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project quickly and affordably. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange 2007 Server.

  • SQL Server 2019 R Services Support and Integration SQL Server 2019 SSAS Computer Consultant

  • Specialist Microsoft Exchange Hosting
    After Hours Exchange Email Hosting Professional

    Progent's Microsoft Exchange Server Hosting and Management Services offer an enterprise-class data center that features backed-up electrical and cooling systems, 24x7 staffed security and operations center, plus fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are configured as virtualized machines for high uptime, smooth scalability, and fast restoration. Progent's services include complete incorporation with your network, access to handheld computing devices, continual monitoring of performance and security, spam filtering, patch and revision control, Help Desk support, per-day backup, and full email administration services.

  • SQL Server Analysis Services Consulting SQL Server Analysis Services Remote Support Services

  • 5500 Wireless Controller Support Services
    wireless LAN controller Consulting

    Progent can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can help you to determine which version makes sense for your Wi-Fi environment. For Wave 2 wireless controllers, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller expertise.

  • Security Consulting Services Cisco Chesapeake, South Hampton Roads Cisco Small Business Network Consulting Group Chesapeake Virginia
  • Security Evaluation WatchGuard Firebox T-Series Firewall WatchGuard Firewall Security Organization
  • Services Lync Server 2013 Instant Messaging Lync Server 2013 and SharePoint Consultancy
  • Services Microsoft Instant Messaging 24 Hour Microsoft VoIP Information Technology Consulting
  • Setup and Support Meraki MR62 Access Point Meraki MR62 Access Point Configuration
  • Small Business Server 2003 Remote Technical Support Small Business Server 2011 IT Consulting
  • BlackBerry Software Small Business Computer Consulting Company South Hampton Roads
  • Small Business Troubleshooting Small Business Network Specialist
  • Small Business Upgrading Security Consulting Services Small Business
  • Small Office Support Outsourcing Technology Consulting Small Company

  • Engineer Private Cloud Integration
    24 Hour ProSight VM Hosting Specialists

    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon proven virtualization techniques that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

  • Small Office Troubleshooting CISSP Certified Security Small Office Networking Company
  • Small Offices IT Service Providers Network Administration Small Office
  • Solaris Computer Security Solaris Cybersecurity Firm
  • BlackBerry Wireless Recovery Services Chesapeake Virginia
  • Solaris to Windows Upgrade Help Migration Consulting Solaris
  • SonicWall PRO Secure Security Consultant SonicWall TZ600 Firewall
  • Specialists Ubiquiti AP Services Ubiquiti AP
  • Support Microsoft Exchange Server 2010 Evaluation Emergency Exchange 2010 IT Consultants
  • Support Microsoft Office Communications Server Integration Services Microsoft Office Communications Server 2007
  • BlackBerry BES Server IT Consultant Chesapeake Virginia
  • Support and Integration ProSight Remote Infrastructure Management 24-Hour Automatic Topology Diagrams Technology Consulting Services

  • Windows 10 Provisioning Support Outsourcing
    Windows 10 Business Store Portal Information Technology Consulting

    Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and post-migration technical help.

  • Suse Linux Consulting CentOS Linux Online Support
  • Symantec Security Firewall Network Install Symantec VPN Network Consulting
  • System Center 2016 Remote Troubleshooting System Center 2016 Disaster Recovery Professionals
  • Systems Management Server 2003 Specialists Systems Management Server Remote Consulting
  • Technology Consulting Services Small Business WAP300 AP Cisco Experts Small Business WAP371 Online Technical Support
  • Technology Professional CISSP Certified Security Manager Award Winning Professionals CISSP-ISSEP Cybersecurity
  • Top Great Plains Technical Support Dynamics GP Great Plains Accounting Troubleshooting

  • VMware VCDX-NV Engineer
    VMware vCenter Orchestrator Consultancy

    VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, updates and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, configure, test and administer a disaster recovery system based on VMware SRM and VMware NSX.

  • Top Network Help Windows 7 Migration Microsoft Windows 7 Evaluation Remote Consulting
  • Tracking Service Costs Computer Consultants After Hours Tracking Service Costs Professionals
  • Troubleshooting Aironet AP Management Largest Aironet Wi-Fi AP Management Network Consultant
  • Ubuntu Linux, Solaris, UNIX Network Engineer Chesapeake Hampton Roads Gentoo Linux, Solaris, UNIX Technology Consulting Chesapeake, South Hampton Roads
  • VMware NSX Architecture Consulting Services VMware Disaster Recovery Technology Professional
  • VMware VCDX certified Technology Professional VMware SRM Disaster Recovery Consulting Services
  • Windows 8 Professional Windows 8 Engineer
  • Windows Server 2012R2 Hyper-V Technical Support Services Windows Server 2012 R2 Specialist

  • Microsoft Access Integration
    Professional Microsoft Access RDP

    Progent offers affordable remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access application development and database administration.

  • Windows Small Business Server 2008 Professionals Microsoft Windows SBS Online Support Services
  • Windows and UNIX Consultant Services Remote Troubleshooting Windows, UNIX, Solaris
  • certificate expiration management Engineers ProSight network infrastructure documentation management Specialists
  • BlackBerry Software Tech Consultant Chesapeake, South Hampton Roads
  • iPhone Active Directory Online Support Services After Hours iPhone Citrix Online Troubleshooting
  • ransomware protection Consulting Consultant ransomware preparedness review
  • scom 2016 Azure integration Professionals scom 2016 application performance monitoring Network Consulting

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