Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business information. Progent offers Chesapeake, Virginia businesses the expertise of BlackBerry-premier professionals who can help organizations to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to outside support firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their information system.

Progent's experts can assist you with SQL Server 2019 integration support, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


Technical Services for BlackBerry BES Server
RIM's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, Domino, or Groupwise clients to transmit and receive emails that are encrypted in transit to ensure maximum data protection. BES Server also streamlines a wide selection of vital management tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified engineers can assist you to utilize BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Schedule device, program, and IT policy updates
  • Update BlackBerry device firmware remotely
  • Control user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also help you to utilize BES Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure using VMware
  • Install BlackBerry smartphones remotely
  • Establish specialized management roles
  • Automatically track and report on the health of your BlackBerry solution

Professional BlackBerry Consulting Support Offered Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver expert technical help to businesses in the Chesapeake area or anywhere in Virginia. Progent's seasoned remote consulting team has helped IT organizations resolve network problems and reduce IT service expenses in each state in the country and built a large base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers online consulting support for a wide selection of technologies related to RIM BlackBerry products including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also help your company to troubleshoot a broad range of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online support for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, system design, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software versions, processors and storage, network architecture, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's seasoned group of IT consultants and application specialists have years of experience delivering remote and on-premises support for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent offers the breadth of know-how to solve technical problems that involve numerous manufacturers and that represent a mix of older and current technology. Progent offers affordable remote technical support to help you with any aspect of planning, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones securely and productively.

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