Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business information. Progent can provide Chesapeake, Virginia companies support from BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a more popular smartphone platform.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the norm for companies regardless of size, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, gives small companies a budget-friendly solution for integrating BlackBerry technology productively into their business information network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry devices, providing a centralized solution for controlling key jobs like device deployment, updates, and deactivation while also providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and allows over-the-air synchronization.

BlackBerry Enterprise Server Troubleshooting Support

BlackBerry Enterprise Server provides a wealth of data protection options beginning with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of security to meet the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:

  • Lock down a smartphone
  • Erase data from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also offers versatility in selecting ways to keep BlackBerry users from installing or running unsafe or unauthorized code. Progent can help you to select protective techniques such as:

  • Specify exactly what programs are permitted on the device
  • Prevent third-party programs from using persistent memory on the BlackBerry smartphone
  • Determine which resources external software can access on the device
  • Restrict the kinds of connections external software running on the smartphone can establish
  • Block all third-party programs from being loaded or run on the smartphone

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and execution, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which management approach and physical components match your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To get in touch with Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.