Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most successful solutions for achieving location-independent connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Chesapeake, Virginia businesses support from BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the complexity of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information system.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
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Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server streamlines management and maintenance of BlackBerry smartphones, providing a single solution for controlling critical tasks such as smartphone installation, updates, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows wireless synchronization.
BlackBerry Enterprise Server includes a wealth of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in adjusting degrees of security to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and enable them remotely. Samples of these over-the-air selectable security features are:
- Lock down a smartphone
- Erase data from a lost or stolen BlackBerry device
- Disable Bluetooth
- Enable internal protection against malware
BES Server also offers versatility in selecting mechanisms to prevent BlackBerry users from loading or running unsafe or prohibited programs. Progent can assist you to select blocking techniques such as:
- Specify precisely which applications are permitted on the device
- Prevent external programs from allocating non-volatile storage on the smartphone
- Determine which functions third-party software can access on the BlackBerry smartphone
- Restrict the kinds of connections third-party applications running on the device can establish
- Block all third-party programs from being installed or executed on the device
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition help you to troubleshoot a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, IM, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote support for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless support expenses at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks including resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.