Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent can provide Chesapeake, Virginia companies the expertise of BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone platform.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
Progent locations in
Hampton Roads Metro Area
Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry devices, offering a single solution for handling key jobs such as device installation, upgrades, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.
BES Server features a wealth of security capabilities starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in adjusting levels of protection to match the specific needs of your network. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and enable them remotely. Examples of these wirelessly selectable security features are:
- Disable a device
- Wipe data from a lost device
- Lock out Bluetooth functionality
- Enable internal defenses against malware
BlackBerry Enterprise Server also offers flexibility in selecting how to keep BlackBerry users from loading or executing unsecure or unauthorized code. Progent can help you to choose blocking processes like:
- List precisely which applications are allowed on the device
- Prevent third-party applications from using non-volatile memory on the BlackBerry device
- Determine what functions external software can use on the smartphone
- Limit the types of connections external applications running on the BlackBerry device can initialize
- Block all external software from being loaded or run on the device
Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver prompt technical help to companies in the Chesapeake area or anywhere in Virginia. Progent's seasoned online consulting team has helped IT organizations solve network issues and reduce support expenses in each state in the United States and built a large following of satisfied customers. (See Progent's client testimonials.)
Progent can provide online help for a broad selection of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also assist your business to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, PC software configuration, and Desktop Redirector.
As a leader in delivering nationwide remote support for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, system design, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.
To maximize network protection, Progent's BlackBerry expert can assist you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.