Wireless Expertise
Chesapeake, Virginia IT Networks
BlackBerry Email Consulting and Tech Support
Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Chesapeake, Virginia companies support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
| City | Address | Phone | Link |
| Chesapeake | 638 Independence Parkway, Suite 240 Chesapeake, VA 23320 United States |
(757) 514-8101 | Chesapeake Network Support Services |
| Norfolk | 440 Monticello Ave, Suite 1800 Norfolk, VA 23510 United States |
(757) 512-5140 | Norfolk Network Support Services |
| Virginia Beach | 4445 Corporation Lane, Suite 291 Virginia Beach, VA 23462 United States |
(757) 337-3322 | Virginia Beach Network Support Services |
Technical Help for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Lotus, or Groupwise users to send and receive messages that are encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of critical administrative jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry smartphone software remotely
- Control user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to implement important procedures not supported by the entry-level BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure using VMware
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and report on the health of your BlackBerry solution
How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also help your company to resolve a broad range of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about technical assistance for BlackBerry mobile wireless integration, call
An index of content::
Contract Network Engineering Contract Job Opportunities
Independent Microsoft Contractor Subcontractor
Our Experts Team offers consulting in key technologies that include Apple OS integration and applications; Expertise for Linux-based, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and specialized application help; Chief Information Officer, management information analyst, and project management services; Special program design and deployment; Web site, eCommerce, EDI, and client information portal development and integration; SQL management and performance help; Business intelligence expertise; and Telecom systems consulting.
24 Hour Intrusion Detection Apple Mac Virus Protection
Apple Mac Spam Filtering Specialist
Progent's CISM-certified security consultants can show you how to secure your Mac network through expert support offerings such as running security tests, recovery from virus and denial of service penetrations, setting up firewalls, implementing safe remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific goals of your business information system.
Remote Workforce IP Voice Professionals
Remote Workers VoIP Professional
Progent can help small and mid-size businesses to implement IP voice solutions to provide their teleworkers the benefit of seamless extensions of the company phone network.
3504 wireless controller Online Technical Support
24-Hour prime infrastructure Online Technical Support
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of wireless access points, tuning Wi-Fi throughput by limiting the impact of RF congestion, improving wireless uptime with fast failover, and hardening security by identifying cyber threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Microsoft SCCM 2007 Information Technology Consulting
Microsoft Certified Expert SCCM 2007 Application Deployment Consulting Services
Progent can help you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and increase productivity by making sure that critical applications are always current, tracking product licenses, and reporting usage patterns to help you make smart buying decisions. Once your organization is ready to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Emergency Meraki MR18 Access Point Network Consultants
Integration Support Meraki 802.11ac AP
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Wireless Integration Case Studies
Building to Building Wireless Case Study
Progent delivered a wireless networking solution that allowed a school to increase efficiency and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
SQL Server 2014 Computer Consulting
SQL Server 2014 Backup Encryption Network Consulting
SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services that include system design, deployment, management, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
SharePoint Server 2010 Specialists
SharePoint Server 2010 IT Services
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing Microsoft SharePoint 2007, advise you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
ProSight Ransomware Protection Professionals
Malware Forensics Technology Consulting
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire threat progression including protection, detection, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Offsite Managed Data Backup/Recovery Services Online Technical Support
Offsite Managed Backup and Recovery Services Engineer
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.
24x7x365 Computer Consultant SQL Server 2014 Virtual Machines
Microsoft Expert IT Consulting SQL Server 2014 Disaster Recovery
SQL Server 2014 includes major enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services that include planning, deployment, administration, remediation, and software development expertise to help organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Lync Server 2013 Web Apps Server Consulting Services
Lync Server 2013 Web Apps Server Services
Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and onsite training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Microsoft 365 applications including Outlook clients and PowerPoint.
Network Security Auditor Juniper SSL VPN
Juniper SA4500 SSL VPN information Systems Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Technical Support Network Management outsourcing consultants
Network Infrastructure Monitoring Consultants
Progent's ProSight family of managed services are geared to offer businesses who maintain minimal in-house IT support teams with low-cost help from enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed services include fixed network maintenance costs, smart automation of common management tasks, ongoing absorption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between computer technology with strategic goals, access to veteran IT experts, and allowing management to concentrate on business rather than ever-changing network technology.
Support Mac Lion Security
Mac Penetration Testing Integration Support
Progent's CISM-certified security consultants can help you safeguard your Mac network through professional support offerings such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile access, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular goals of your corporate network.
Dynamics GP Power BI Help and Support
Technology Consulting Dynamics GP/Great Plains
Dynamics GP can help you grow and control your business more efficiently by offering easy access to strategic information and a fast return on investment. Microsoft Dynamics GP offers important productivity benefits including its ability to expand the presence of your organization, handle your financials, computerize financial operations, unify procedures across your company, refine inventory control, increase order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can show you how to configure and manage a robust, secure server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.
Adaptive Security Appliances Support Outsourcing
Technology Consulting Cisco Firewalls
Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
UNIX Consultancy
Solaris Consulting Services
If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to coexist for simple management, seamless dataflow, high reliability, superior performance, and strong security. Progent's Solaris and Microsoft Windows integration assistance services include network architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, remote network help and repair, in-person technical support, and Contact Center support.
Information Technology Consulting Call Desk Outsourcing Services
24-7 Cisco and Microsoft Certified Experts On-site Technical Support Network Support Help Desk Services
Progent provides several basic kinds of Contact Center services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your customers easy access to a reliable support group with extensive experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's goal is to fix and not simply report problems.
Citrix and Microsoft Hyper-V Support and Help
Citrix Workflow Studio Engineer
Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Microsoft Hyper-V environment, and show you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
Technical Support Services Server and Desktop Monitoring and Reporting
ProSight Windows Desktop Management Consultant
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your business.
Network Consultant Windows 2000
Windows 2000 Server Integration Services
Progent's Microsoft-certified Windows 2000 Server consultants offer computer help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, optimization, and troubleshooting services include system design, installation, project management, local and remote support, Call Center outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Windows One-On-One Training
Biggest Network Training
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent faces few competitors. Mid-size businesses who work with trusted independent consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Exchange 2003 to Exchange 2010 Upgrade Consulting Services
Services Exchange Upgrade
Progent can provide comprehensive help for each step of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management, site analysis, project planning, specification of new software licenses and hardware required, recommended sourcing, system verification at customer location or at Progent's testing lab, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and training for client's IT staff and end users.
After Hours Android and Windows 8.1 integration Computer Engineer
Android and Barracuda integration Online Troubleshooting
Progent's veteran team of network consultants and subject matter experts have years of experience providing remote and on-premises assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the range of skills to solve technical problems that span numerous vendors and that entail a combination of legacy and current information technology. Progent offers cost-effective remote consulting to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to help you to handle especially stubborn technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones efficiently.
Fully Redundant Internet Network Online Troubleshooting
Open Now Fault Tolerant Data Center IT Consulting
Progent’s fault tolerant network consultants offer reliability support, disaster recovery services, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center support, and other non-stop operations consulting to show your company integrate a non-stop network for line-of-business applications. Progent has the background to design affordable, high-availability networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Consultant Services Microsoft Windows Server 2003 Cluster
Windows 2003 Cluster Specialists
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small businesses to reduce system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies including non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
At Home Workforce Data Protection Remote Technical Support
Work at Home Data Protection On-site Support
Progent can assist small and mid-size companies to plan, implement, test and troubleshoot data protection solutions required for teleworkers.
IT Consultant Windows PC Simulation on Mac
Remote Technical Support Windows PC Simulation on Apple macOS
For businesses that have a mix of Apple Mac and Microsoft Windows desktops, there exist two basic alternatives for using Microsoft Windows-only software on a Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Windows-powered PC to run Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you can run Windows programs locally. Progent's macOS and Mac OS X technology consultants can help you to manage these products for running Windows programs on your Apple Macs and can in addition assist you to assess and configure other products for Windows platform simulation.
Upgrade Consultant Windows Server 2000
Microsoft Windows 2000 Engineer
Progent's Microsoft-certified Windows 2000 Server experts offer network help and IT consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting services include network planning, deployment, project management, on-site and remote technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
CRISC Security Audits
CRISC Certified Consulting Services
Progent can provide the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget.
RIM Blackberry Remote Support
Award Winning Setup and Support BlackBerry Software
Progent can provide the services of RIM BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, provides small businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT network.
ransomware cryptoworm recovery Consultants
ransomware removal and file recovery Services
Progent's seasoned ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Windows Server Update Services Specialists
Consultant Services Microsoft SUS
Microsoft Windows Server Update Services allows network managers to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Remote Support Meraki MR45 Access Point
Help and Support Meraki MR32 Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Immediate Integration Support SMS Server 2003 Migration
Systems Management Server Remote Technical Support
Progent’s certified consultants offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager is Microsoft's new name for the update management solution formerly known as Systems Management Server. Configuration Manager 2007 offers a range of new features to Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified engineers can show you how to use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application software deployment, security patch control, software metering, and software license compliance. Progent's engineers can also help your company to move smoothly from SMS Server to System Center Configuration Manager.
Service Reporting Remote Technical Support
Microsoft and Cisco Certified Technical Support Service Reports
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every customer. The practice of detailing and organizing service records results in more efficient support and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
School District Consult
Microsoft Certified Partner City Government Consulting
Progent has extensive experience delivering a broad range of remote network support and urgent repair services to local governments and schools across the United States. Progent is one of the industry’s pioneers in delivering expert online network support and has provided network support to clients in every state. Online support eliminates travel costs and solves problems faster than onsite support.
ProSight Remote IT Management Specialists
Consultant ProSight Managed IT Services for Small Businesses
Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain minimal internal IT administration and support teams with affordable access to world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed IT services include predictable network management costs, smart automation of common administrative processes, ongoing absorption of the latest technology, graceful transition from legacy systems to modern solutions, close fit between computer technology with business objectives, access to veteran IT consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Networking Consultancy Rhode Island
Phone Support Server Troubleshoot Expert
If your company does not require immediate online support but you think you will require assistance with your network soon, you can save time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Content Management Server Server Help
Microsoft Exchange Server 2016 Providers
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support professionals can show you how to plan, deploy, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Online Support Microsoft Windows 2003
24x7x365 Windows Server 2003 Consultant
Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and maintenance offerings include network planning, deployment, project management, on-site and remote technical support and troubleshooting, Call Center services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
SCCM 2016 Upgrade Consultants
Microsoft Expert SCCM 2016 Reporting Online Troubleshooting
Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health reporting, enables safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Services Private Cloud Integration
Private Cloud Hosting Services Professional
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization technologies that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Slackware Linux Consulting Services
Slackware Linux Consultant
Progent's Linux consulting experts provide small and mid-size companies and developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience offers you an easy single source to show you how to build and maintain a protected and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Catalyst AP Management Network Consultant
Catalyst 9105i Access Point Online Troubleshooting
Progent's Cisco-certified Catalyst 802.11ax AP experts offer affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Technical Support Services ProSight Duo MFA
Urgent ProSight Duo MFA Technical Consultant
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other personal devices.
Microsoft 365 and on-premises Exchange Remote Troubleshooting
Hybrid Microsoft 365 solutions Troubleshooting
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and within budget.
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