Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful products for maintaining mobile access to email, calendars, web applications, and other vital business data. Progent can provide Chesapeake, Virginia businesses the services of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to outside support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information system.
Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to monitor and support BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and safely.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
|Chesapeake||638 Independence Parkway, Suite 240
Chesapeake, VA 23320
|(757) 514-8101||Chesapeake Network Support Services|
|Norfolk||440 Monticello Ave, Suite 1800
Norfolk, VA 23510
|(757) 512-5140||Norfolk Network Support Services|
|Virginia Beach||4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
|(757) 337-3322||Virginia Beach Network Support Services|
Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry devices, offering a single solution for handling critical tasks like device deployment, updates, and deactivation and also providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server offers a wealth of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also allows excellent versatility in selecting degrees of protection to match the special needs of your network. Progent's BlackBerry authorized consultants can assist your company to select advanced security features and activate them remotely. Examples of these wirelessly selectable security settings are:
BlackBerry Enterprise Server also provides versatility in selecting how to prevent users from installing or running unsecure or prohibited applications. Progent can assist you to select protective techniques such as:
Professional BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to provide expert assistance to businesses in the Chesapeake area or anywhere in Virginia. Progent's experienced online technical support experts have helped IT organizations resolve network issues and reduce IT service costs in each state in the United States and established a large following of satisfied customers. (See Progent's customer testimonials.)
Progent can provide remote assistance for a broad array of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, system design, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components meet your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
If you wish to contact Progent about professional support for BlackBerry wireless integration, call