Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular products for maintaining location-independent access to email, calendars, web programs, and other critical business data. Progent can provide Chesapeake, Virginia businesses support from BlackBerry-premier professionals who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations often resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry technology seamlessly into their IT network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


Consulting and Technical Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry wireless handsets, offering a centralized platform for controlling key jobs like device deployment, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers transparent communication between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging servers and BlackBerry users and allows remote synchronization.

RIM BlackBerry BES Server Integration Assistance

BES Server provides a wealth of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits great flexibility in selecting levels of protection to meet the special requirements of your environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and activate them remotely. Samples of these wirelessly configurable security settings include:

  • Lock down a smartphone
  • Wipe data from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Enable internal defenses against malware

BES Server also provides flexibility in determining mechanisms to prevent BlackBerry users from loading or executing unsecure or prohibited software. Progent can assist you to choose blocking techniques like:

  • Specify precisely which applications are permitted on the device
  • Block third-party programs from allocating persistent storage on the smartphone
  • Select which resources third-party software can use on the BlackBerry smartphone
  • Limit the types of connections external software running on the smartphone can initialize
  • Block all external programs from being loaded or executed on the smartphone

Progent's Remote BlackBerry-premier Technical Support is Fast and Affordable
For companies in Chesapeake, Virginia who want quick and economical access to a certified BlackBerry support professional, Progent provides efficient online assistance from a seasoned network support staff who have provided network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve problems quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer professional help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system architecture, deployment strategy and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which administration model and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry expert can help you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about professional expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



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