Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent offers Chesapeake, Virginia companies support from BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.

As the sophistication of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small companies an economical alternative for incorporating BlackBerry products productively into their information system.

Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
(757) 337-3322 Virginia Beach Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications like calendars, address books, tasks, instant messaging, and specialized business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets can have effortless connectivity with Exchange email as well as to IM-aware applications via Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can show you how to design, configure, and maintain BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Fast and Affordable
For companies in Chesapeake, Virginia who require quick and economical access to a qualified RIM BlackBerry support expert, Progent provides efficient remote assistance from a veteran support team who have provided IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)

Online support eliminates travel expense and lets engineers fix problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and can provide professional support in areas such as troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs analysis, solution design, installation strategy and execution, performance optimization, design of a high-availability architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management model and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software editions, processors and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry-certified expert can assist your company to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Office 365 is Microsoft's growing family of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in an array of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent offers quick and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud resources.

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    Progent's Microsoft and Cisco premier network consultants can provide advanced help with a broad range of products and technologies and can deliver that expertise online nationwide or in person in major cities throughout the United States and anywhere in California. Progent provides remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network specialists for complex connectivity issues, plus the support of CISSP and CISM-accredited security consultants to assist with complex security planning and problem solving. Progent has delivered remote network support to companies in all 50 states in the U.S.

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    Microsoft CRM helps small businesses nurture profitable client relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer service data.

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    For advanced project management support, Progent can provide the services of senior information technology professionals with years of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.

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    Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact key facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Exchange 2013.

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    Progent provides nationwide urgent phone support and consulting services for companies who operate networks based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT budget by protecting user productivity and limiting the time billed for network analysis and repair. Advanced remote access tools and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by going to your location. In most of situations your IT issues can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISA certified security professionals to assist you with the most difficult network problems.

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    Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless environments with resource sharing and collaboration support. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple service makes it possible to provide world class support to businesses that rely on these platforms to keep their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.

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    Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, performance, security, manageability and availability for wired and Wi-Fi users regardless of their location or device.

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    Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet FortiGate firewalls to safeguard all your digital resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.

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    Progent can assist small and mid-size organizations to deploy IP voice solutions to give their at-home workers the advantage of seamless access to the company phone system.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance issues.

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    If you are developing UNIX-based applications in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to focus on your field of strategic know-how without the constant distraction of maintaining your business network. By using automated network monitoring and by delivering remote and on-site support as your business needs it, Progent offers an affordable alternative for supporting an IT network that features high availability, security, and performance. Progent's developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Help Desk Call Center support.

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