Consulting Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were once among the most successful products for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Chesapeake, Virginia businesses support from BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a more popular smartphone solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of all sizes, effective deployment and maintenance of RIM BlackBerry technology has grown more difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services

Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry smartphones, providing a single platform for handling critical tasks like device deployment, upgrades, and retirement and also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry BES Server Troubleshooting Help

BES Server offers a wealth of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows great versatility in adjusting degrees of protection to match the special requirements of your network. Progent's BlackBerry certified engineers can help you to choose powerful security functions and activate them remotely. Examples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe data from a missing or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also offers flexibility in selecting how to prevent mobile users from loading or executing unsecure or unauthorized applications. Progent can help you to choose protective techniques such as:

  • Specify exactly what programs are permitted on the device
  • Prevent external applications from using persistent memory on the BlackBerry device
  • Select which resources external software can use on the device
  • Restrict the kinds of connections third-party applications running on the device can initialize
  • Prevent all external software from being installed or executed on the device

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Chesapeake, Virginia who want fast and affordable help from a certified RIM BlackBerry support expert, Progent offers efficient remote assistance from a seasoned network support team who have provided network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and allows consultants to fix technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional help in areas such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless solution that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry expert can assist you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Specialist
If you wish to contact Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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    Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.

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    Progent provides network support for mid-size companies with 100 to 250 system users. The medium size business or office has typically been an overlooked part of the market for IT consulting expertise. The overhead and service delivery models of large third-party support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information network whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and proactive server monitoring, dramatically lowers the IT support expenses of an SMB while providing the mid-size company with big-company support from professional, IT experts with background in a broad range of small business network solutions. If your medium size organization or small business is looking for the quality of network help needed for a medium size organization without budgeting big-company prices, contact Progent.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control network ecosystems that span branch offices, data centers, and cloud resources.

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    Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support to help organizations of any size to design, install, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.

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    If you have a company IT system with 10 to 50 desktop clients, Progent's network outsourcing services save your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to high-quality network expertise. By delivering IT support help when you need it, offering advanced knowledge for key applications, offering unique support such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an affordable way for maximizing the productivity of your small business information system. Progent is the intelligent way for small organizations to create and maintain a robust and safe IT network and to benefit from fast access to the experienced help typically restricted to enterprises who can afford a sizeable internal IT group.

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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to expand with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of products aimed at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

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    Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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    With virtual server technology, companies can run multiple virtual servers on a single actual server. Virtualization technology enables companies to gain all the advantages of server segmentation, but without the costs associated with purchasing additional server hardware. Virtual servers are the enabling technology for private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while improving data security, system reliability, and recoverability. Other useful server management options include network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you in all areas of server virtualization and administration to enable your business to cut expenses and conserve time.

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    Microsoft Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with IM, presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.

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    Progent can help you in all phases of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.

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    Progent's Microsoft and Cisco certified network engineers can provide advanced support for a broad range of products and technologies and can deliver that expertise remotely nationwide or onsite in major cities across the country and anywhere in California. Progent offers online help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex network issues, plus the assistance of CISSP and CISM-accredited security consultants to assist with complex security planning and problem solving. Progent has provided remote network support to businesses in all 50 states in the United States.

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    Progent's Microsoft-certified network experts can assist your organization to assess the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast ROI by increasing your productivity, cutting the cost of hardware and service, simplifying administration, and integrating your key communications platforms.

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    Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in key areas such as secure multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut network costs and enhance availability.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small businesses with mixed- platform environments to save significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.

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    Progent's compensation model is based on contribution, so just like working as a freelance consultant, your income is entirely tied to your work effort. Certain Progent support staff stress quality of life and choose to work at an easy pace, using our self-determined schedule to pursue personal enthusiasms such as hiking, car racing, snow boarding, fishing, travel, or sharing free time with relatives and acquaintances. Others take advantage of the chance to earn major dollars via hard work and long days. Progent fully supports either end of the spectrum plus everything in the middle.

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    Progent's certified Windows 2003 Server engineers offer network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance services include network design, deployment, project management, on-site and remote technical support and repair, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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