Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Chesapeake, Virginia companies the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small company IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and support of BlackBerry technology has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology productively into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry devices throughout your company, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


BlackBerry BES Server Integration Services
The BlackBerry BES Server gives companies a single and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to access Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs like calendars, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-enabled applications through Microsoft Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier engineers can assist you to plan, implement, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

Professional BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to provide prompt technical help to companies in the Chesapeake region or throughout Virginia. Progent's seasoned online consulting team has helped businesses resolve network issues and cut IT service costs in every state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of technologies related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to carry out common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can in addition help you to resolve a broad range of issues associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online help for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support expenses at a minimum and, by solving problems promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology needs assessment, solution design, installation planning and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry expert can help you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about technical support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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    If you are an information technology consultant with technical support experience, joining Progent and helping our customers will enhance your skills via collaboration with Progent's staff of mutually supportive, high-output consulting experts. Progent's commitment to offering network consulting and technical support to small and midsize companies will give you the opportunity to work in depth with decision makers and contribute tangibly to the growth of dynamic organizations. In addition, Our virtual office network provides the most advanced tools for off-site service and wireless connectivity to help you to deliver fast solutions when you take on mission-critical issues.

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    Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.

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    Dynamics GP 2010 accounting software is a full-featured business management solution that unifies information and processes across your business, interfaces seamlessly with other solutions, and brings together workers, customers and vendors regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a robust, secure server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

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    Cisco's network security and offsite connection technology for small organizations offer a full line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align best with your company objectives.

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    If your company network mixes Linux technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced performance, and strong security. Progent's Linux and MS Windows integration support offerings feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and repair, on-site technical support, and Helpdesk outsourcing.

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    Progent's Apple Mac networking consultants can assist you with a broad range of system foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and high-speed wireless networking. For company networks built exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to deal with the challenge of planning, configuring, and supporting a network infrastructure that is reliable, secure, efficient and supportive of your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.

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