Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent offers Chesapeake, Virginia companies the services of BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a more popular mobile solution.
As the sophistication of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses an affordable solution for incorporating BlackBerry products productively into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
Progent locations in
Hampton Roads Metro Area
Consulting Support Services for BlackBerry BES Server
RIM's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to provide maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial administrative jobs ranging from BlackBerry setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry Enterprise Server to do routine jobs such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device software wirelessly
- Control client settings with BlackBerry's vast library of policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and support BES Server's fault-tolerant architecture using virtualization
- Deploy BlackBerry smartphones remotely
- Set custom management roles
- Monitor and analyze the overall health of your solution
Expert RIM BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt technical help to businesses in the Chesapeake area or throughout the state of Virginia. Progent's seasoned online consulting team has helped businesses solve computer problems and cut IT service costs in every state in the country and built a large following of satisfied clients. (See Progent's client testimonials.)
Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can in addition help you to resolve a wide range of issues associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, PC application configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small company networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by handling issues promptly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist you to select and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.