Mobile Expertise
Chesapeake, Virginia IT Networks
RIM BlackBerry Consulting and Tech Support
Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Chesapeake, Virginia businesses the services of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's consultants can help your business with SQL Server 2019 development support, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can track and control BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
| City | Address | Phone | Link |
| Chesapeake | 638 Independence Parkway, Suite 240 Chesapeake, VA 23320 United States |
(757) 514-8101 | Chesapeake Network Support Services |
| Norfolk | 440 Monticello Ave, Suite 1800 Norfolk, VA 23510 United States |
(757) 512-5140 | Norfolk Network Support Services |
| Virginia Beach | 4445 Corporation Lane, Suite 291 Virginia Beach, VA 23462 United States |
(757) 337-3322 | Virginia Beach Network Support Services |
Consulting and Technical Expertise for BlackBerry BES Server
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of key administrative jobs that span from smartphone configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Plan device, application, and IT policy updates
- Update BlackBerry device software remotely
- Manage user settings with BES Server's extensive library of IT policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's high-availability architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Automatically track and analyze the overall health of your solution
Expert RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to deliver prompt assistance to businesses in the Chesapeake area or anywhere in Virginia. Progent's seasoned remote technical support experts have helped IT organizations solve network problems and cut IT service expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's client testimonials.)
Progent offers online help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about engineering help for BlackBerry mobile wireless solutions, call
An index of content::
MOM 2007 Troubleshooting
Consultant System Center MOM
Even if your company has a small computer support group and a limited technology budget, your information system can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent system management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Online Help Remote Employees Endpoint Management
Remote Workers Endpoint Management Consulting Services
Progent can assist small and medium-size organizations to install efficient endpoint management and monitoring solutions for administering devices operated by offsite workers.
Integration Services Exchange 2019 and Outlook
Online Support Exchange 2019 Edge Transport Server
Progent can assist your organization in any phase of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Cisco Hybrid Network Management Solutions Consultant Services
24-7 Meraki Dashboard Cloud Management Network Support Company
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management utilities alongside a variety of powerful third-party applications to create a comprehensive network management strategy in order to keep your environment running reliably, conserve limited resources, guard your data, recover quickly from device breakdown or malicious assaults, and enable you to add or repurpose network resources sensibly and affordably as your company evolves.
Microsoft Office XP Technical Support Firms
Microsoft Windows Security Consulting Company
Progent's IT outsourcing packages offer affordable network support for small businesses. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or creating a web-based business solution, outsourcing your network technical services can contain costs and minimize risks, allowing IT service budgets to increase in a more linear and manageable manner than is feasible by building up a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system foundation for your vital applications based on Microsoft Windows.
Windows Server Update Services Consultant
24x7x365 Consultants WSUS
Microsoft WSUS allows IT managers to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Horizon3.ai NodeZero PEN Testing Evaluation
Horizon3.ai NodeZero Certified PEN Testing Cybersecurity Organizations
Progent's certified cybersecurity experts can run NodeZero-based PEN tests to verify your security defense tools and policies are correctly set up and effective.
CISM Certified Cybersecurity Security Auditing
CISM Certified Cybersecurity Management Consult
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of skill that information security professionals are expected to master. It provides executive management the confidence that those who have earned their CISM credential have the experience and knowledge to deliver efficient security management and support consulting.
24-Hour VPN Specialists
Cisco VPN Troubleshooting
Cisco's security and remote connectivity solutions for small to medium sized companies offer a complete range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your corporate objectives.
South Carolina Network Support Group
Top Rated Missouri Computer Network Specialists
Progent's Technical Response Center provides nationwide extended hours remote help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and remote direct computer access to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the most difficult problems to qualified specialists as needed. For urgent problems, the TRC endeavors to respond to your request for service within one hour.
Hyper-V 3.0 Shared Nothing Live Migration Online Technical Support
Hyper-V 3.0 Shared Nothing Live Migration IT Services
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including multitenancy, agile network infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to deploy and maintain virtual servers to cut network expenses and enhance availability.
NetScreen Intrusion Detection
Juniper NetScreen IPsec VPN Protect
Progent's Juniper-certified NetScreen engineer can help you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-technology environments.
Call Center Sharing Economics Integration
Extended Call Center Economics Online Troubleshooting
Progent's Help Desk Call Center management and co-management service programs help companies to reduce costs and increase productivity.
24/7 Windows 2003 Cluster Online Troubleshooting
Consultant Zero Downtime Clustered Servers
Progent offers Windows 2003 Cluster Server expertise to help your company deploy high availability clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too design high availability clustered server solutions based on Windows Clustered Server 2003, Progent's Premier Windows experts make sure that your high availability clustered servers are set up to optimize the competitive advantage of your information network.
Shared Service Desk Consulting
Award Winning Support and Help Shared Help Desk Ticketing
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
Altaro Microsoft 365 Total Mailbox Backup Professional
Hornetsecurity Altaro 365 Total SharePoint Backup Troubleshooting
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Mac and Windows Active Directory Online Support Services
Remote Technical Support Apple Mac and Windows
Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows computers into seamless environments with resource sharing and collaboration support. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple service makes it possible to offer expert support to companies that depend on these technologies to keep their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
Conti ransomware hot line Consulting Services
Maze ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
SharePoint Server 2003 Remote Troubleshooting
SharePoint Portal Server Outsourcing
Progent's Microsoft-certified experts offer businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for efficiently coordinating people, groups and information. SharePoint Server provides a central spot for your employees or customers to connect to, organize, distribute and manipulate useful information, documents, and software and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they've developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to manage your current SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
Infor SyteLine CloudSuite Installation Engineers
Infor SyteLine CloudSuite Debugging Consult
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and distribution organizations to simplify supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP consultant with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Microsoft Certified Partner Live Online Windows 8.1 Learn
24x7 Live Online Microsoft Access Instruction
Progent's virtual classroom webinars provide small companies the affordability, simplicity, and flexibility of online learning and the proven pedagogic methods of seasoned teachers who use advanced technology to simulate real-time, interactive classrooms. Progent can provide online education for popular desktop software including components of Microsoft Office suite such as Excel, Word, Access, and Outlook: MS Dynamics business accounting and analytics software including MS Dynamics GP; as well as other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
WatchGuard Firebox M370 Firewall Firewall Setup
WatchGuard Fireware Network Security Test
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Microsoft Configuration Manager 2012 Computer Engineer
SCCM 2012 Migration Support
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to support your evolving business requirements. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Android remote access Consulting Services
Android ActiveSync IT Consultants
Progent's seasoned team of network consultants and subject matter experts have years of background delivering online and on-premises assistance for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of know-how to resolve technical problems that span numerous vendors and that entail a combination of older and up-to-date information technology. Progent offers affordable online expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to help you to resolve particularly challenging technical issues, or Progent can provide comprehensive project management services to ensure that you complete major network initiatives on schedule and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and operate Android phones and tablets securely and productively.
Consultant Services CRISC Certified Information Risk and Information Systems Control Officer
CRISC Certified Risk and Information Systems Control Analyst Engineer
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.
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