Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Chesapeake, Virginia companies support from BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and support of BlackBerry technology has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
Progent locations in
Hampton Roads Metro Area
Technical Help for BlackBerry Enterprise Server
RIM's high-end platform for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Lotus, or Groupwise users to send and receive messages that are encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also simplifies a broad variety of critical administrative jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Update BlackBerry smartphone software remotely
- Control user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to implement important procedures not supported by the entry-level BES Server Express. These tasks include:
- Install and manage BlackBerry's fault-tolerant infrastructure using VMware
- Deploy BlackBerry smartphones remotely
- Establish specialized administration roles
- Automatically track and report on the health of your BlackBerry solution
How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also help your company to resolve a broad range of problems associated with synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses at a minimum and, by solving issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.