Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most popular products for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent can provide Chesapeake, Virginia companies the expertise of BlackBerry-premier experts who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services

Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry devices, offering a single solution for handling key jobs such as device installation, upgrades, and retirement and providing a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry smartphones and allows over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BES Server features a wealth of security capabilities starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in adjusting levels of protection to match the specific needs of your network. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and enable them remotely. Examples of these wirelessly selectable security features are:

  • Disable a device
  • Wipe data from a lost device
  • Lock out Bluetooth functionality
  • Enable internal defenses against malware

BlackBerry Enterprise Server also offers flexibility in selecting how to keep BlackBerry users from loading or executing unsecure or unauthorized code. Progent can help you to choose blocking processes like:

  • List precisely which applications are allowed on the device
  • Prevent third-party applications from using non-volatile memory on the BlackBerry device
  • Determine what functions external software can use on the smartphone
  • Limit the types of connections external applications running on the BlackBerry device can initialize
  • Block all external software from being loaded or run on the device

Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver prompt technical help to companies in the Chesapeake area or anywhere in Virginia. Progent's seasoned online consulting team has helped IT organizations solve network issues and reduce support expenses in each state in the United States and built a large following of satisfied customers. (See Progent's client testimonials.)

Progent can provide online help for a broad selection of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also assist your business to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, PC software configuration, and Desktop Redirector.

As a leader in delivering nationwide remote support for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, system design, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.

To maximize network protection, Progent's BlackBerry expert can assist you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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    Progentís IT outsourcing services provide affordable network consulting for small organizations. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, deploying a new email system, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize risks, allowing IT service expenses to grow in a more moderate and manageable fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network architecture for your critical business software powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single platform for financial management, inventory control, operations control, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central/NAV experts can help your organization to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.

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    Progent has put together two ultra-affordable service packages designed to enable small companies to receive an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your network from outside your firewalled perimeter to uncover potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from a secure computer inside your firewall to determine your exposure to internal threats. Both security inventory services are configured and run from a protected remote site.

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    Progent's certified SQL Server 2017 consultants can assist you to plan and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.

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    Before Progentís MOM-based solution, network issues were approached reactively, after users were impacted by them. With the help of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to address server problems before they becomes serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, safety and performance.

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    For companies that have a combination of Mac and Microsoft Windows desktops, there are two basic alternatives for running Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a remote Windows-powered computer to use Windows applications and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these products for running Microsoft Windows applications on your Macs and can also assist your organization to evaluate and install other solutions for Microsoft Windows platform simulation.

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    The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in designing and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís IT services can assist you with designing, installing, managing, and supporting Windows Server systems that maximize the business value of your computer network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent's compensation structure is built on revenue sharing, so similar to being an independent consultant, your income is entirely tied to your work effort. Certain Progent support staff stress lifestyle issues and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue personal enthusiasms like mountain biking, car racing, snow boarding, surfing, travel, or spending free time with family and friends. Other consultants take advantage of the opportunity to earn major bucks through lots of work and extended days. Progent completely encourages either end of the spectrum and everything in the middle.

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    Progent's Jabber consultants offer online or on-premises expertise to help organizations of any size to design, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced expertise for all the products, technologies and services that go into building a cohesive Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.

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    Progent's certified SQL Server developers and database administrators can provide remote expertise to help organizations of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts offer support for any element of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to expand with your growing business needs. Progentís Cisco-Certified network experts are familiar with Ciscoís comprehensive family of products aimed at preventing information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, permissions, and tracking from a graphical Web interface.

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    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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