For companies of all sizes in Chesapeake Virginia, Progent can provide convenient, fast, and affordable access to Cisco CCIE-Premier network experts. Cisco CCIEs are world-class networking engineers who achieve this elite certification by completing rigorous examinations administered by Cisco. CCIEs can handle the most complicated issues associated with network integration, troubleshooting, and configuration. Progentís CCIEs work closely with Cisco's in-house engineers in identifying problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving program updates to fix problems. A Cisco certified CCIE can detect the cause of network difficulties whether from network appliances or applications.

Progent can provide fast and affordable remote contact with a CCIE expert so that you has the opportunity to get high-level help for complicated network issues that are affecting your business but are beyond the experience of your local IT maintenance organization. Progent's Cisco CCIE-Certified support professionals can examine your network via advanced remote support utilities that allow them to provide fast and cost-effective analysis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and so their help is not easily accessible to the general public. Progent is one of the few support organizations to make CCIEs available to assist small and mid-size companies. Also, Progent offers quick contact with a CCIE by phone so you can get immediate support for complex network issues that are hurting business efficiency. To find out how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Progent's online network assistance.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


Progent maintains one of the biggest teams of Cisco-premier CCIE engineers of any independent consulting company in the United States. Consequently, Progent can provide world-class expertise in delivering networking solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and provides professional application help for a broad array of business applications, Progent can help you achieve end-to-end IT solutions that maximize the competitive value of your network.

CCIEs represent an excellent value because their depth of expertise allows them to solve the most complex problems rapidly. In common scenarios, less qualified engineers can spend many hours or days wrestling with a problem that a certified CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco products, but also have multiple advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important network protection credential such as CISSP or CISA. This allows Progent to provide complete solutions that address a wide array of technologies without requiring needless expenses and interruptions orchestrating too many specialists.

Patch Management for Cisco Infrastructure Appliances
Patch management is crucial and complex process. Timely and properly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility problems, sluggish or erratic responsiveness, needless offline stretches, or unavailability of important functions. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as vital for network appliances like switches, firewalls, and wireless access points.

Software Update Management Support for Infrastructure Devices

Progent can provide software update management support for network infrastructure devices from Cisco and other leading suppliers

Progent has provided high-end help for Cisco infrastructure appliances for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective option for assessing, validating, scheduling, implementing, and tracking updates to your dynamic information system. To find out about Progent's service programs for patch management, check out Progent's patch management solutions.

To find out more about Progent's world-class support for Cisco technology, choose a subject:

Additional Support Services Offered by Progent
Progent also offers a wide range of IT expertise in vital areas to help companies to convert Cisco networking technology into a cohesive information solution that provides competitive value. A few of the services available from Progent's experts include project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, network security compliance assessment, database administration and database development expertise, and temporary CIO consulting services.

Progent can also help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

By providing an efficient full-service source for network generalists and specialists, Progent can deliver fast, inexpensive, and thorough IT solutions that fit the special requirements of companies in Chesapeake Virginia.



An index of content::


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    Progent provides customers the services of consultants who have earned some of the computer industry's most prestigious certifications. Progent believes that customers have the right to know that their IT service consultants have formal training plus extensive real-world backgrounds so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to offer clients a higher level of computer support. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate clients to show compliance with regulatory requirements by using the services of accredited industry professionals.

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    Progent's ProSight family of managed IT services are designed to offer businesses who maintain minimal in-house network administration and support staffs with affordable access to world-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include fixed network management costs, smart automation of common management processes, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with business objectives, access to veteran network experts, and allowing management to concentrate on business issues instead of fast-evolving network technology.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and based on software first produced by Connectix, delivers the power needed to accomplish server consolidation, application migration, and server quarantine tasks through virtualization technology in an enterprise-ready IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses wishing to enhance ROI in software programming and testing, upgrading from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to assess and integrate Microsoft Virtual Server 2005.

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    MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package featuring advanced protection, transparent integration with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient upgrade that will add business value to your information network

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  • 24x7 Online Consulting Microsoft Exchange Upgrade
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    Progent is among the most qualified information technology support companies for integrating email and messaging systems powered by Exchange 2000. Progent specializes in helping small companies derive the full advantages of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.

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    Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.

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    If your company does not need urgent remote help but expects to require assistance with your network in the near future, you can conserve time and money and guarantee that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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    Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and standards to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that includes policies, procedures and IT products to keep your IT network protected.

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  • Contact Progent
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    For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of designing, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.

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    Progent wants to find full-time, results-oriented Microsoft certified consultants with MCSE certification; Cisco certified network engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and high-end system architecture consultants with a background in mobile access, wireless connectivity, service continuity, disaster recovery, data protection, and VMware. Progent also is looking for professionals to join our staff of help desk support specialists and off-site support professionals. Also, We are seeking talented administrators who can perform productively in our high-growth, virtual office culture.

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    Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive intranet system.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive information management system.

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  • Infor SyteLine CloudSuite Account Receivable Professional
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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and distribution companies to manage complicated supply chains and streamline critical processes to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.

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    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management, staff, develop a corporate-wide security plan, streamline network management, help with application development, and build and validate a DR/BC plan.

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    For large businesses, Progent can leverage internal IT staffs by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can perform as a seamless local extension of corporate IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and world-class support for multi-site office environments based on Enterprise Windows. Progent can offer field consultants and specialists to help with a campus relocation or branch move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and Internet Information Services.

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    Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.

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    Progent's Cisco-certified wireless networking consultants can assist organizations of any size to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, coverage, capacity, expandability, security compliance and manageability needed for seamless access between Wi-Fi and wired networks. Progent offers efficient remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business design and maintain deployments of indoor and outdoor/industrial Aironet APs.

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    Progent's Meraki wireless AP experts provide online and onsite support to assist organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, routers and firewalls to create a seamless ecosystem that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.

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    If you want to revamp your corporate web site, build internal websites for purposes such as HR or employee education, design a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web solutions.

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    Progent offers a selection of network support packages for small businesses. These IT outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support product that tracks the availability, performance, and safety of your network and isolates incipient troubles before they can disrupt your system. With Progent's economically priced IT support programs, small organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.

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    Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a WLAN that delivers the coverage, speed, capacity, data protection, and hand-off capability your company needs.

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    Progent's support services for patch management provide businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like sensors and robotics.

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    Progentís Cisco-Premier network experts offer experienced PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progentís network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Juniper-certified NetScreen consultants can assist your company to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor environments.

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    Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of desktop and mobile devices. Progent's certified Lync Server 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

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    Progentís IT outsourcing services offer affordable network support for medium-size corporations. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is feasible by amassing a bulky, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers show how Progent can help you create a protected and highly available network foundation for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.

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    Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management solution.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.

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    Progent's Meraki Wi-Fi AP experts provide remote and on-premises support services to assist businesses of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or computing device.

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    Progentís Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.

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    Progent's Cisco-certified CCIE consultants can help organization to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to modern devices.

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    Progent's certified Windows Server 2003 engineers offer network help and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, administration, and maintenance services include network design, deployment, project management, on-premises and remote network support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Progent's virtual classroom webinars offer small companies the cost savings, ease, and versatility of virtual seminars plus the effective training techniques of experienced instructors who utilize the latest technology to reproduce real-time, interactive learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Publisher, and Outlook: MS Dynamics accounting and analytics software such as Microsoft Dynamics GP (Great Plains); as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.


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