For offices of all sizes in Chesapeake Virginia, Progent can provide convenient, fast, and economical contact with CCIE-Certified engineers. CCIEs are top-level networking engineers who earn this elite certification only after strenuous testing by Cisco. CCIE-qualified engineers can tackle the most complicated issues associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate closely with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining program patches to correct problems. A Cisco certified CCIE can pinpoint the origin of computer network problems stemming from network appliances or applications.

Progent can provide fast remote contact with a CCIE specialist so that you has the opportunity to get high-level assistance for complicated network problems that are affecting your business but are beyond the experience of your ordinary IT maintenance organization. Progent's CCIE-Certified engineers can examine your system via state-of-the-art remote connectivity tools that allow them to perform rapid and economical diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and consequently their skills are not easily available to smaller businesses. Progent is among the few service providers to make CCIEs available to help small and mid-size businesses. Also, Progent can provide fast access to a CCIE by phone so that you can receive immediate support for urgent network issues that are reducing worker productivity. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to Progent's remote network help.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
(757) 337-3322 Virginia Beach Network Support Services

Cisco's large family of both current and vintage infrastructure devices supported by Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and IS routers, Aironet and Meraki wireless access points, Meraki cloud-managed access points and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, plus data protection and VPN solutions. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has privileged access to Cisco's engineering support specialists and the latest training resources to stay at the leading edge of connectivity solutions.

In order to find out more about Progent's online and on-premises support services for Cisco network technology, choose a subject:

Other Support Expertise Offered by Progent
Progent can also provide a a wide array of IT services in critical practice areas to help businesses to turn Cisco infrastructure technology into an integrated IT solution that provides competitive advantage. A few of the consulting services available from Progent's experts include project management expertise, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 configuration, network security compliance assessment, DBA and application services, and part-time CIO services.

Progent can also assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By providing an efficient one-stop source for network generalists and application experts, Progent is able to tailor timely, cost-effective, and thorough information technology solutions that address the special needs of companies in Chesapeake Virginia.

An index of content::

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    Microsoft GP/Great Plains Online Technical Support

    Microsoft Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates data and operations across your business, communicates easily with other applications, and brings together workers, clients and vendors regardless of time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you set up and maintain a reliable, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.

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    ASA Firepower Setup and Support

    Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN infrastructure, recommend appropriate products, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a complete 802.11ac wireless system security strategy that is well aligned with the security plan for your overall business network.

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    ISA 2004 Firewall Remote Support

    Progent's Microsoft-certified ISA Server consultants have broad experience creating corporate security designs for information systems with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.

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    Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.

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    Progent can provide affordable remote access to engineers with expertise in a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and handhelds. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to design, enhance, or troubleshoot backup systems for a variety of architectures such as on-premises, edge to datacenter, cloud, or a mix.

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    When conducting IT projects for enterprise clients, Progent follows a phased approach based on defined milestones in order to achieve financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive summary of IT services delivered and to help in ongoing network maintenance.

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    Progent's Microsoft certified engineers can assist you to pilot Microsoft Windows 7 to verify application compatibility and to check its performance and stability running in your environment. Progent can also show you how to evaluate the potential business value of adopting Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help you to design and implement a non-disruptive upgrade to Windows 7 from a previous version of Microsoft Windows.

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    Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced network support packages, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class availability, security, and productivity.

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    Progent's ProSight portfolio of managed services are intended to provide businesses who have minimal in-house network administration and support staffs with affordable access to enterprise-class management tools and technical experts. Advantages of the ProSight line of managed services include predictable IT maintenance expenses, smart automation of common administrative tasks, ongoing absorption of the latest technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with business goals, guidance from seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing computer technology.

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  • Microsoft Exchange Server 2016 Upgrade Planning Specialists
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    Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if you are planning on moving your primary or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly consulting services including data center migration, system deployment and updates, network improvements, project management services, virtualization configuration, remote monitoring, centralized network administration, software development, disaster recovery planning, data security assessment, and the support of Progent's Test Lab.

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    Progent offers cost-effective online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide as-needed consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

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    Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still offers technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess whether to move up to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    The Help Desk Call Center service model used by Progent gives small companies an efficient alternative to dependence on freelance service individuals by offering extensive expertise shared by multiple support teams, optional round-the-clock access to emergency help, escalation capability to appropriate engineers for handling even the most difficult issues, support consistency and dependability, quick follow through overseen by veteran service managers, a selection of convenient techniques for requesting support jobs, plus a high level of process visibility made possible by ticket tracking and accessible via a web portal.

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    Progentís Microsoft-certified experts can provide small and midsize businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your employees or clients to access, organize, share and interact with relevant data, documents, and applications and to communicate with other people. It enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge theyíve developed in a manner that makes data convenient to find, retrieve and apply.

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    The Certified Information Systems Auditor accreditation is a prestigious achievement that indicates expertise in information system security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo an extensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of IS audit process, information technology enforcement, systems and architecture ROI, information technology support, protection of information assets, and disaster recovery preparedness.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.

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    Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can assist you to determine the value of Ubiquitiís UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.

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    Progent's Citrix-certified consultants can assist you to evaluate the business benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V network, and show you how to use Citrix Essentials to improve the responsiveness, availability, flexibility, and fault tolerance of your virtualized environment while reducing the cost of equipment and operations and streamlining administrative processes.

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    Progent's Cisco wireless VoIP phone configuration experts can provide online and onsite assistance to help you create and manage a Cisco wireless VoIP phone solution by providing services that range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that require network help with the flexibility associated with with small organizations but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise has a remote office located anywhere in or any area covered by Progent's consultants, Progent can offer a broad array of on-premises and on-line IT support services and system design expertise.

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    Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that extends across your data center and cloud-based assets and protects all users at any location with any device.

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    Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to migrate from a legacy version of SCVMM or from another virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum return on investment.

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