Chesapeake Expertise for Computer Support Providers
Transparent Short-Term Support Staff Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Chesapeake
Progent’s consulting services for IT service firms in Chesapeake Virginia allows you to offer your clients Progent's consulting expertise and Help Desk support with your brand as a transparent extension of your in-house IT services group. These services can ease the way for you to grow your revenue, flesh out your service offerings, satisfy your clients, and improve your bottom line.
Progent’s nationwide roster of network experts, PC integration and troubleshooting technicians, network administrators, and data security professionals have worked as seamless adjuncts to the IT staffs of some of the country's largest IT service firms. Progent’s range of expertise enables you to broaden the scope of your IT support practice, and Progent’s close integration with your support team helps you strengthen and preserve your branding.
Progent is an IT consulting company with 20 years of experience providing remote expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any independent computer services firm in the world. Progent has provided online IT support and advanced consulting to customers in every state in the U.S. (Check out testimonials from Progent's customers.)
Using Progent's Support Services With Your Branding
Progent's consulting program for network service organizations features transparent resale to your customers of world-class IT services. Progent bills you directly and works under your direction to provide your customers support services under your branding. Also, Progent offers a low-cost Extended Hours Support Program for clients who require access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is the enabling technology behind an effective service desk. But full-featured ticketing platforms are not only costly to license and staff, but difficult to configure and maintain. Smaller IT service providers rarely have the required resources. Progent's Service Desk and ticketing solution offers IT service firms an economical way to keep their company branding while providing their clients responsive desktop support backed by a best-of-breed ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing solution for IT service firms takes advantage of Progent's investments in advanced ticketing software, a remote desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program allow your IT service firm to expand your physical and virtual support workload, the diversity of technical issues your business can take on, the number of locations you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing solution for IT support companies include:
- Progent's online desktop service group delivers Level 1 end user help with 1-hour service level agreement to begin work during standard work hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional onsite support in major metros is offered across the US at extra cost.
- You keep complete control of your customers and billing.
- Your clients enter incident reports by means of your custom branded web portal, an 800 number, or by directing a request to your dedicated email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting expertise for IT service providers allows your support team to act as a sole source for practically all technical expertise your clients may require. You can grow your team and strategic in-house competencies steadily without being forced to decline opportunities due to a gap in in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your internal support team, responding to your management, and invoices you rather than your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to minimize costs.
- Detailed Service Documentation: Progent uses an enterprise-class reporting system to make sure all services performed are fully documented. This makes it easy for support group to transfer account assignments to internal consultants when you have sufficient people and relevant skill sets.
- Safely Grow Your Service Business: You can easily and safely take on more jobs outside your main fields of excellence and serve additional geographies without assuming the risks associated with expanding your head count too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive network support provider by delivering more services to more customers under your own brand.
- Add to Your Services Portfolio: Progent offers world-class expertise in a wide array of technologies and can be a dependable resource for expanding your IT support business.
- Rapid Escalation: Thanks to a sizable team of senior consultants available, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging problems get resolved fast.
- Make Your Customers Happy: Satisfied clients keep coming back. By joining with Progent, you can keep delivering solutions without ever requiring clients to look for expertise outside the fold.
- Remote Support Experts: For two decades, Progent has delivered remote IT support ranging from Help Desk support to high-level consulting. Effective remote support cuts costs while delivering quick results.
- Top Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Chesapeake, Virginia Organizations
Progent's veteran roster of certified engineers can deliver Chesapeake, Virginia companies a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online IT Technical Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Programming
- Virtual Server Management
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Integration
- Apple iPhone Support
- Android Smartphone Management
- Ransomware Defense/Recovery
- Backup/Recovery Consulting
- Cisco VoIP Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for IT Service Organizations in Chesapeake, Virginia For more details about Progent's consulting support for network service firms in Chesapeake, Virginia, call 1-800-993-9400 or see Contact Progent.
An index of content::
Dynamics GP 2015 Power BI Contract Programming
Immediate Microsoft Dynamics GP 2015 R2 Technology Professional
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, supports popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to resolve the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical platform.
Microsoft 365 Power BI Integration Online Technical Support
Microsoft 365 Migration Technology Consulting Services
Progent can assist you to evaluate the many subscription plans offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that transparently combine local and cloud resources.
Network Consulting ISA 2004 Firewall
After Hours Internet Security and Acceleration Server Online Support Services
Progent's certified ISA Server consultants have broad experience creating Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small company design and implement a configuration of ISA Server 2004 that meets your information protection needs without limiting your network.
Largest Antispam Consulting
Anti-Virus Consulting
Email Guard by Postini offers constantly updated spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your organization is too small to purchase for a standard Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and virus defense service program. Progent’s certified e-mail security consultants can help you develop an email protection plan that includes spam filtering and anti-virus products and processes.
Citrix XenDesktop VDI Computer Engineer
virtual Windows desktops Support Outsourcing
Citrix has developed a comprehensive line of products that provide advanced manageability, scalability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix virtualization products and show you how to design, test, deploy, optimize, and support Citrix virtualization platforms.
Relocation Engineers
Cisco and Microsoft Branch Office Consultants
For enterprises with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network specialists can provide a variety of IT support services including project planning, SOX compliance, site relocations, corporate security, system architecture, on-site or remote emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you design a multi-office network that makes efficient use of co-location services and Internet hosting sites. Progent�s Microsoft Premier engineers can help major corporations plan, deploy and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent�s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
CRISC Certified Risk and Information Systems Control Auditor Specialist
CRISC Risk and Information Systems Control Professionals
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Online Troubleshooting SCCM Patch Management
Online Support SCCM and Windows 10
System Center Configuration Manager automates software provisioning at scale, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, performs health reporting, allows safe self service, and offers a common point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Engineer SQL Server Replication
SQL 2008 Reporting Services Integration
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT professionals and information workers, lessening the complexity of creating, deploying, managing, and using enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Microsoft Experts Exchange Server Upgrade Engineer
Microsoft Exchange Server Migration Professional
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your upgrade to Exchange Server 2010, produce comprehensive documentation of your new messaging environment, train your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and engineering help. Progent's consultants can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Guru Cisco Access Point
Network Consulting Cisco Architecture
Progent can assist your organization to utilize Cisco's infrastructure products to create a robust basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as hardware consolidation, security and compliance, versatility, availability, and recoverability.
Email Outbound Content Filtering Professionals
ProSight Email Guard Spam Filtering Services Professionals
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
SCCM 2012 Troubleshooting IT Consultants
Remote Troubleshooting SCCM 2012 Policy Settings
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Offsite Workforce Collaboration Software Computer Engineer
Telecommuter Collaboration Remote Support Services
Progent can help small and mid-size companies to set up collaborative technology to permit their telecommuters to benefit from positive teamwork with colleagues and other stakeholders.
Open Now NetApp MetroCluster Switchover Professional
NetApp MetroCluster Synchronous Replication Consult
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN deployments efficiently based on leading practices.
Contract Job Opportunities Independent eCommerce Consultant
Independent Mac Contractor Part-Time Job
Progent's Experts Team provides support in important areas that include Apple OS networking and programs; Expertise for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical application support; CIO, management information analyst, and project management services; Special program development and integration; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; SQL management and performance consulting; Business information expertise; and Telecommunications architecture consulting.
Cisco Secure Firewall 3100 Series Online Help
24/7 Cisco ASA Firewall with Firepower Network Consultant
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and debug firewall environments based around ASA firewalls with Firepower Services.
Microsoft 365 Power BI Integration Computer Consultants
Microsoft 365 Excel Integration IT Consulting
Progent can assist your business to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based resources.
Security Protection Bulletins Security Companies
Cybersecurity Bulletins Security Firms
This page contains current updates on cybersecurity threats, patches, and best practices. Contact Progent if you need help protecting your system against the latest IT security threats.
Security Certification Forefront TMG
Internet Security and Acceleration Server 2006 Online Help
Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting enhanced productivity by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server helps protect corporate applications, services, and information across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server on your system so that your company achieves a highly functional and economical combination of protection, convenience, and speed.
Navision and Dynamics NAV Support and Help
Support and Setup Microsoft Dynamics 365 Business Central
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory, operations control, capacity planning, purchasing, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help you to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-based, on-premises, or hybrid deployment.
24x7 HelpDesk Technical Consultant
After Hours Microsoft Help Desk Specialist
The Help Desk support delivery model used by Progent offers small and midsize companies an effective alternative to dependence on independent service individuals by offering broad technical knowledge shared by multiple engineering groups, optional round-the-clock access to emergency help, escalation capability to world-class engineers for handling the most difficult problems, support consistency and reliability, prompt follow through enforced by veteran IT service managers, a choice of easy-to-use techniques for requesting service tasks, and a high level of progress visibility made possible by ticket updates and available through a web-based portal.
Office 365 Publisher Integration Remote Support
Open Now Office 365 Excel Integration Technology Consulting
Progent can assist you to evaluate the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud products and services.
Immediate Linux Online Specialist
Solaris Remote Engineer
Progent offers nationwide remote phone support and consulting services for businesses who operate UNIX or Linux networks or whose information systems feature a combination of UNIX/Linux and Microsoft products. Online IT help provides optimum return for your IT dollar by extending client productivity and limiting the time charged for computer analysis and repair. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and money by going to your location. In the vast majority of cases your network problems can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist you with the most challenging network problems.
Live Communications Server Support Services
Live Communications Server 2007 Specialists
Microsoft Communications Server provides IM and presence as part of a scalable, enterprise-grade solution featuring advanced security, transparent compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection. Microsoft Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and on-premises support and mediation help for your Office Communications Server deployment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your IT system
24x7 ProSight Outbound Email Filtering Professionals
ProSight Email Directory Harvest Protection Technology Professional
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Exchange 2013 Backup and Restore Support and Setup
Exchange 2013 VoIP Remote Technical Support
Exchange Server 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers important innovations plus a revamped architecture. These improvements affect vital IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Operations Manager Network Consultant
MOM 2007 Specialists
Mid-sized companies can derive all the benefits of Microsoft Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT consulting professionals. Thanks to Progent's affordably priced network service programs, medium-size organizations can select a simple co-sourcing package built around Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business networks world-class reliability, security and productivity.
Computer Consultant Core Routers
Core Routers Remote Technical Support
Cisco offers a full array of routers including routers built to deliver the security, performance, and reliability required by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
Windows Server Essentials Disaster Recovery Consultancy
Consulting Services Windows Server Essentials Hyper-V
Windows Server Essentials is an affordable, versatile platform that allows small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that includes on-premises and virtualized cloud-hosted resources. Progent's consultants offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business advantages of moving to Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent offers full-service project management support to help you plan and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Consultancy Enterprise hybrid cloud solutions
Enterprise hybrid cloud solutions Consultant
Progent can provide expert remote consulting support to help organizations integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that combine on-premises resources as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Professionals Windows Server 2019 Encrypted Networks
Windows Server 2019 integration Technical Support Services
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Co-managed Support Desk Consulting
Shared Support Desk Configuration
Progent provides several basic kinds of Contact Center services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts gives your customers instant access to a reliable technical group with years of experience providing phone support and online repair for networks powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive reputation as a solid contributor to business productivity. Progent's target is to fix rather than merely report problems.
Open Now SMS 2003 Upgrade Online Consulting
Systems Management Server On-site Technical Support
Systems Management Server offers added functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software products by making it easier to copy system images, control mobile devices, and run management utilities. In addition to alerting you about ways to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.
Emergency Professional Online Microsoft Project Training
Online Microsoft Project Training Engineers
Progent's webinar training classes provide small businesses the cost savings, ease, and flexibility of online seminars plus the effective pedagogic methods of seasoned instructors who utilize sophisticated collaboration software to reproduce live, interactive classrooms. Progent can provide remote education for popular desktop software including components of Microsoft Office such as Microsoft Excel, Word, Access, and Project: Microsoft Dynamics accounting and reporting products such as MS Dynamics GP; plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
