Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff may take longer to become aware of a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can make within a target's network, the more time it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first step in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help organizations in the Chesapeake area to locate and quarantine breached devices and guard undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Chesapeake
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system restoration almost impossible and effectively throws the datacenter back to the beginning. So-called Threat Actors, the hackers behind a ransomware assault, insist on a settlement payment for the decryptors needed to unlock encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an extra payment for not posting this information or selling it. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major issue depending on the nature of the downloaded data.

The recovery work after a ransomware penetration involves a number of crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of members with the necessary skill sets.

  • Containment: This time-critical initial step involves blocking the sideways progress of ransomware across your network. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include isolating infected endpoints from the rest of network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves restoring the network to a minimal useful degree of functionality with the shortest possible delay. This effort is usually the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network architecture, and safe endpoint access. Progent's recovery team uses state-of-the-art workgroup tools to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's managers and IT group to prioritize tasks and to get vital resources on line again as fast as possible.
  • Data restoration: The work necessary to restore data impacted by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and which restore techniques are needed. Ransomware attacks can destroy critical databases which, if not properly closed, might have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For instance, undamaged OST files may exist on staff desktop computers and notebooks that were not connected during the ransomware assault.
  • Implementing advanced AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the identical anti-virus technology deployed by many of the world's biggest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, detection, containment, repair and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor tool; debugging decryption problems; building a clean environment; remapping and connecting drives to reflect exactly their pre-attack condition; and restoring physical and virtual devices and services.
  • Forensics: This process involves discovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of the way a ransomware assault travelled through the network assists you to evaluate the impact and uncovers shortcomings in security policies or work habits that should be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations. Forensics is usually given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other key recovery processes like operational resumption are pursued concurrently. Progent maintains an extensive team of information technology and cybersecurity professionals with the knowledge and experience needed to perform the work of containment, business continuity, and data recovery without interfering with forensics.
Progent's Background
Progent has provided remote and on-premises IT services across the United States for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial management and ERP software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware attack and rebuild them quickly into an operational system. Progent has worked with top insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting in Chesapeake
For ransomware recovery expertise in the Chesapeake metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Cisco Meraki wireless access point experts provide online and onsite support services to help businesses of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, routers and firewalls to build a seamless network infrastructure that provides the same access, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or device.

  • Security Consultants Firewall Security Evaluation Chesapeake
  • SentinelOne Phishing Protection Consultants Network Consulting SentinelOne Computer Virus Forensics Experts
  • Services Documentation Technical Consultant Services Documentation Professional
  • Setup and Support Macintosh and Exchange iPad and Outlook Web App Integration
  • Chesapeake Avaddon Crypto-Ransomware Cleanup Chesapeake, South Hampton Roads
  • Small Business Network Professional Top Cisco Certified Small Business Professional
  • Small Company Online Help Small Business Online Support
  • Sodinokibi ransomware hot line Professionals Consulting Services Spora ransomware hot line
  • Chesapeake, VA Chesapeake DopplePaymer Crypto-Ransomware Data-Recovery
  • South Hampton Roads BlackBerry BPS Configuration Emergency BlackBerry Exchange Support Firm Chesapeake Virginia
  • Chesapeake Locky Crypto-Ransomware Remediation Chesapeake, VA
  • Specialist CRISC Certified Risk and Information Systems Control Analyst CRISC Certified Risk and Information Systems Control Systems Engineer Specialists

  • Google Cloud hybrid cloud solutions Professional
    Google Cloud SQL Consultant Services

    Progent offers affordable remote and on-premises consulting to assist businesses of any size to migrate any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.

  • Specialists IOS XE Software Technical Support VPN Routers
  • Specialists MRTG MRTG Remote Support Services
  • Chesapeake Lockbit Ransomware Removal
  • Specialists Windows Server 2016 Chesapeake Virginia After Hours Windows 2008 Server Small Business Network Consultant
  • Supplemental Support Desk Cost Savings Setup and Support Co-managed Helpdesk Costs Network Consultant
  • Supplemetary IT Staffing for IT Support Groups Chesapeake Chesapeake Virginia Supplemental IT Staffing Support Services Expertise
  • Support Services Microsoft Outlook for Mac Urgent Entourage Consultant Services

  • 24x7 Consultants Peppercon eRIC
    Consulting Remote Server Management Cards

    Remote management cards give IT administrators full control over a server without the need for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability business network that includes remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical help. Progent has experience with a number of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

  • System Center Operations Manager Support Urgent Monitoring and Reporting Remote Technical Support

  • Cisco and Microsoft Certified Expert Technical Support Services Zero Downtime Network
    Fault Tolerant Internet Connection Computer Engineer

    Progent's high availability system experts provide reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center support, and other fault-tolerant operations support to help your small business design a non-stop network for line-of-business applications. Progent has the background to design economical, high-availability networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a fully redundant Internet connection and efficient network load balancing.

  • Telecommuter Integration Professional Emergency Teleworker Remote Consulting
  • Teleworkers Consulting and Support Services near Chesapeake - Setup Consulting Experts South Hampton Roads Chesapeake At Home Workers Integration Consulting Services Chesapeake, VA
  • Top Quality Consultant Prices Server Consultants Support services Consulting Hourly Rate
  • Top Ranked Support Outsourcing Hornetsecurity Altaro VM Backup Offsite Hornetsecurity Altaro VM Backup Replication Technology Consulting Services
  • Top Ranked Wyoming Integration Companies Technology Consultant Vermont
  • Top Rated Microsoft Azure Storage Development Companies Microsoft Azure Storage Design Firms
  • Top Rated NetApp MetroCluster Troubleshooting Consult Emergency NetApp MetroCluster Engineers
  • Two-factor Authentication (2FA) Support Duo Multi-factor Authentication Specialists
  • Chesapeake Netwalker Crypto-Ransomware Remediation Chesapeake
  • Urgent Support Outsourcing SQL Server Cluster Largest Fault Tolerant Internet Connection Remote Support
  • Windows 2000 Online Troubleshooting Technology Consulting Windows 2000 Server
  • Windows 2003 Server On-site Technical Support Microsoft Experts Windows Server 2003 Consultants
  • Windows SBS Network Consultant 24-Hour Microsoft Expert MS Windows SBS 2008 Consultant Services

  • BlackBerry Wireless Computer Consultants
    24 Hour BlackBerry BES Network Consultant

    Progent can provide the support of RIM BlackBerry-certified professionals who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry expert and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their IT system.

  • Windows Server 2012R2 Hyper-V Virtual Switch Support and Integration 24/7 Windows Server 2012R2 Cloud Professional
  • Windows Server 2022 Container Image IT Consultant Windows Server 2022 Secured-core server Integration Support
  • Windows and UNIX Professional 24/7 Solaris with Windows Specialists

  • Google Android patch management Consultant Services
    Patch management Consult

    Progent's managed services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.

  • Wireless EMail Remote Support Wireless EMail On-site Support
  • macOS Online Troubleshooting Technology Professional Mac Technical Support Specialists
  • wi-fi controller Technical Support Services 5500 Wireless Controller Help and Support

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