Chesapeake Ransomware Protection and Restoration Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support staff are likely to take longer to become aware of a break-in and are least able to organize a rapid and forceful response. The more lateral movement ransomware is able to manage inside a target's network, the longer it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist businesses in the Chesapeake area to identify and isolate infected servers and endpoints and guard undamaged assets from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Chesapeake
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and basically knocks the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a settlement payment in exchange for the decryptors required to unlock scrambled data. Ransomware assaults also attempt to exfiltrate information and TAs require an additional ransom for not posting this data or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can be a major problem according to the nature of the stolen information.

The recovery process subsequent to ransomware attack involves several distinct phases, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.

• Containment: This urgent initial response involves arresting the lateral spread of the attack across your IT system. The longer a ransomware attack is permitted to go unchecked, the longer and more costly the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes consist of cutting off affected endpoints from the rest of network to restrict the spread, documenting the environment, and protecting entry points.
• System continuity: This involves restoring the IT system to a minimal acceptable level of capability with the least downtime. This effort is usually the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the broadest range of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network architecture, and secure endpoint access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the complicated restoration process. Progent understands the importance of working quickly, continuously, and in concert with a customer's managers and IT staff to prioritize activity and to get vital resources back online as quickly as possible.
• Data restoration: The work necessary to restore data impacted by a ransomware assault depends on the condition of the systems, the number of files that are affected, and which recovery methods are needed. Ransomware assaults can take down critical databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Setting up advanced AV/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the same anti-virus tools implemented by many of the world's biggest corporations such as Netflix, Citi, and Salesforce. By providing real-time malware filtering, identification, containment, restoration and forensics in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Services consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; troubleshooting failed files; building a clean environment; remapping and reconnecting datastores to match precisely their pre-encryption state; and reprovisioning physical and virtual devices and software services.
• Forensic analysis: This activity is aimed at discovering the ransomware assault's storyline across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed within the network assists you to evaluate the impact and brings to light shortcomings in policies or processes that need to be corrected to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is usually assigned a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other important recovery processes such as business resumption are performed concurrently. Progent maintains an extensive roster of information technology and data security professionals with the skills required to carry out the work of containment, business continuity, and data restoration without interfering with forensics.

Contact Progent for Ransomware System Recovery Services in Chesapeake
For ransomware cleanup expertise in the Chesapeake metro area, call Progent at 800-462-8800 or go to Contact Progent.