Ransomware Hot Line: 800-993-9400

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware attacks are typically launched on weekends and at night, when support staff may be slower to become aware of a breach and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's network, the more time it will require to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can assist organizations in the Chesapeake area to identify and isolate breached servers and endpoints and guard undamaged resources from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Services Available in Chesapeake
Current strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system recovery almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment for the decryptors needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate information and TAs require an additional payment in exchange for not posting this data on the dark web. Even if you can restore your system to an acceptable date in time, exfiltration can be a big problem depending on the sensitivity of the stolen information.

The recovery work after a ransomware penetration has several crucial phases, most of which can be performed concurrently if the recovery team has a sufficient number of people with the required experience.

  • Quarantine: This time-critical first response requires arresting the lateral spread of ransomware within your IT system. The more time a ransomware assault is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment activities consist of isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves restoring the IT system to a basic useful level of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and safe remote access management. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complex restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's management and IT group to prioritize activity and to put critical services on line again as fast as possible.
  • Data restoration: The effort required to restore files impacted by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and which restore techniques are required. Ransomware attacks can destroy pivotal databases which, if not properly closed, may have to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical platforms are powered by SQL Server. Some detective work may be required to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were not connected during the ransomware assault.
  • Setting up modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring offers small and medium-sized businesses the benefits of the same anti-virus tools used by some of the world's largest corporations including Walmart, Visa, and NASDAQ. By delivering real-time malware blocking, identification, mitigation, recovery and analysis in one integrated platform, Progent's ProSight ASM reduces total cost of ownership, streamlines management, and expedites resumption of operations. The next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Services consist of determining the kind of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and reconnecting drives to match exactly their pre-attack state; and reprovisioning machines and services.
  • Forensics: This process involves discovering the ransomware assault's progress throughout the network from start to finish. This history of how a ransomware attack travelled through the network helps your IT staff to evaluate the damage and brings to light gaps in rules or processes that need to be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensics is commonly given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is critical that other key activities such as operational resumption are executed concurrently. Progent maintains a large roster of information technology and cybersecurity professionals with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have been awarded high-level certifications in core technology platforms including Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISM, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial and ERP software. This breadth of expertise allows Progent to identify and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Chesapeake
For ransomware cleanup consulting in the Chesapeake area, call Progent at 800-993-9400 or go to Contact Progent.



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    Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a easily administered Internet gateway that acts as a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can help your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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    Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN voice communication. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of experience helping manufacturing and distribution companies to manage supply chains and streamline critical business processes in order to bring products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and database administration.

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    Progent's Linux consulting services offer small and mid-size businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with an easy one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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