Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel may take longer to recognize a break-in and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to make within a victim's network, the longer it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses in the Chesapeake metro area to identify and isolate infected devices and protect undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Chesapeake
Modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and effectively knocks the datacenter back to square one. So-called Threat Actors, the hackers responsible for ransomware assault, insist on a settlement payment for the decryption tools needed to unlock scrambled files. Ransomware assaults also try to steal (or "exfiltrate") information and hackers require an extra ransom in exchange for not publishing this data or selling it. Even if you can rollback your network to a tolerable date in time, exfiltration can be a big issue according to the sensitivity of the stolen information.

The recovery work subsequent to ransomware penetration involves several distinct phases, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the necessary experience.

  • Containment: This urgent initial response requires arresting the lateral progress of ransomware within your IT system. The more time a ransomware attack is permitted to go unchecked, the longer and more costly the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine activities consist of isolating infected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the IT system to a basic acceptable level of functionality with the least delay. This process is typically the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical applications, network architecture, and secure remote access. Progent's recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a customer's managers and network support staff to prioritize activity and to get vital resources on line again as quickly as feasible.
  • Data recovery: The effort required to restore files damaged by a ransomware assault varies according to the state of the systems, the number of files that are encrypted, and which recovery methods are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, might need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical applications are powered by SQL Server. Some detective work could be required to locate undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected during the ransomware attack. Progent's Altaro VM Backup experts can help you to deploy immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators. This provides another level of security and recoverability in the event of a ransomware breach.
  • Deploying advanced antivirus/ransomware defense: ProSight ASM utilizes SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV technology deployed by many of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware blocking, classification, containment, recovery and analysis in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if any. Services consist of determining the kind of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement with the ransomware victim and the insurance provider; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; receiving, learning, and using the decryptor utility; debugging failed files; creating a clean environment; mapping and reconnecting drives to match precisely their pre-attack state; and restoring computers and software services.
  • Forensic analysis: This process is aimed at uncovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack travelled through the network assists your IT staff to assess the impact and highlights weaknesses in security policies or processes that need to be rectified to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensics is typically given a top priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important activities such as operational continuity are performed in parallel. Progent has a large roster of information technology and cybersecurity professionals with the skills needed to carry out the work of containment, business resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided online and on-premises network services across the United States for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial and ERP applications. This broad array of expertise gives Progent the ability to identify and consolidate the undamaged parts of your network following a ransomware attack and rebuild them rapidly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Services in Chesapeake
For ransomware system recovery expertise in the Chesapeake metro area, call Progent at 800-462-8800 or go to Contact Progent.



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    Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist your organization to design, program, test, install, administer, and troubleshoot applications based on any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to move your current Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand support to organizations looking for a quick solution to a specific problem related to Office Excel and Progent also offers comprehensive project management support for migrating or developing mission-critical applications built on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the needs of individual users or teams.

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  • 24/7 SharePoint Network Consultant
    MCSE Expert Certified SharePoint Server 2007 Network Consultant

    Progent's Microsoft-certified experts offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and data. SharePoint Server offers a central spot for your workers or customers to connect to, organize, distribute and manipulate useful information, files, and applications and to communicate with one another. SharePoint enables faster and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they've created in a manner that makes data easy to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.

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    If your company does not require immediate online support but expects to need assistance with your network soon, you can conserve time and expenses and guarantee that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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  • Network Engineer Data Protection Manager 2016 Cloud Backup
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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, implement, administer, and repair a multi-site backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.

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    iPhone and Active Directory integration IT Consulting

    Progent can provide cost-effective online assistance to assist your business to design, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT network.

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    Progent offers a selection of IT support bundles for small organizations. These information technology outsourcing and server monitoring services are built around the proactive problem solving capabilities of Microsoft Operations Manager, a state-of-the-art network and IT management product that tracks the reliability, throughput, and safety of your network and identifies potential problems before they can disrupt your system. With Progent's affordably priced network support packages, small businesses can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.

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    Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to upgrade from an earlier edition of SCVMM or from a third-party management system, and Progent can assist you to enhance and repair your current SCVMM ecosystem to make sure you realize the highest possible return on investment.

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    Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to assist your organization to plan, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist you to plan and deploy hybrid environments that combine on-premises and cloud-hosted resources and that deliver easy access, enhanced security, streamlined management, and consistent performance for all your mobile and desktop devices.

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  • Remote Troubleshooting Hornetsecurity Altaro VM Backup and VMware Hornetsecurity Altaro VM Backup and VMware ESXi Online Troubleshooting
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  • SQL Server 2008 Outsourcing Immediate MS SQL 2008 Consulting Services
  • SQL Server 2014 In-memory ColumnStore Integration Services SQL Server Analysis Services Computer Consultant
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  • Cisco CCIE Job Openings
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    Progent is seeking to hire staff-level, results-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and advanced network architecture experts with experience in mobile solutions, wireless connectivity, service continuity, business continuity, information preservation, and server virtualization. Progent also seeks employees to work on Progent's staff of desktop service specialists and off-site support professionals. Also, We are seeking experienced administrators able to perform productively in Progent's fast-paced, virtual office culture.

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    Progent's Microsoft and Cisco premier network engineers offer advanced support for a wide range of products and technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent offers online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network issues, as well as the the support of CISA and CISSP-accredited security engineers to assist with high-level security design and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the U.S.

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    Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoint devices scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and robotics.

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  • Small Business Computer Consulting Group Microsoft Exchange Server 2013 Chesapeake, VA, United States Award Winning Exchange Server 2010 Technical Support Group Chesapeake, VA
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  • Specialists Information Risk Evaluation Immediate Internal Security Inventory Consult
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  • Supplemental IT Staffing Services Consulting Chesapeake Hampton Roads Top Ranked IT Staffing Temps for Computer Support Teams Chesapeake, VA
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  • Windows Server Hyper-V 2016 Failover Clusters Setup and Support
    Largest Hyper-V 2016 Private Cloud Professionals

    Windows Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive migration plan, train your IT administration and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

  • Technical Support Services Wi-Fi VoIP phone integration Cisco Expert 802.11 6/6E Wireless Access Point Consultant
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  • Top CCNP Expert Certified IT Consultants VoIP Cisco VoIP Phones and Single Number Reach Professionals
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  • Top Rated Application Delivery Consultants Application Virtualization Consult

  • Remote Windows Applications on Apple Mac Consultants
    Microsoft Virtual PC for Mac IT Services

    For companies that have a mix of Mac and Windows computers, there exist two basic alternatives for running Microsoft Windows-only applications on a Mac: remote access to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-based computer to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so that you are able to run Windows software locally. Progent's Mac technology support experts can assist your business to manage these solutions for using Microsoft Windows applications on your Macs and can also help you to evaluate and configure third-party products for Microsoft Windows platform emulation.

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  • Urgent Chesapeake Crypto-Ransomware Repair Chesapeake, America Chesapeake Immediate Crypto Repair Chesapeake, South Hampton Roads, United States
  • VMware vCenter Orchestrator Consulting Services VMware Site Recovery Manager and NSX Consulting Services
  • Virtual Server Consultants Server Management Specialists
  • Wi-Fi Site Survey Specialists Top Wireless LAN Site Survey Technology Consulting Services
  • Windows 11 Security Computer Consulting 24/7 Windows 11 and Android Support Outsourcing
  • Windows 2016 Consulting Services On-site Support Windows 2019 Server
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  • Navision and Dynamics NAV Integration Services
    24 Hour Microsoft Dynamics Business Central Support and Help

    Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory control, operations control, capacity planning, procurement, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics Business Central experts can help company to manage your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, onsite, or hybrid deployment.

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  • Windows Server Essentials and Exchange Specialists Microsoft Expert Windows Server Essentials Consultancy
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  • After Hours Onsite Technical Support Database Programming
    MySQL development Consulting Services

    Progent's expert programmers, database architects, and project management consultants can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like Microsoft SQL and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with multiple web development tools and can assist businesses to build, enhance, repair, or port web applications to utilize the most current web technology.

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    ProSight Email Security Gateway Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.

  • iPhone Active Directory Professionals iPhone and Windows 10 integration Network Consultant
  • iPhone IT Consulting Apple OS X and macOS Online Support Services

  • Consult Internal Network Security Scan
    Consult Internal Network Security Scan

    Progent has put together two ultra-affordable service packages designed to enable small companies to get an impartial security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a network scan from an authorized computer inside your company firewall to evaluate vulnerabilities to inside attacks. The two security inventory services are configured and executed from a secured remote location.

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