Overview of Progent's Ransomware Negotiation Services in Chesapeake
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complex exercise that requires a combination of real-word experience, IT skills and business savvy. It also requires close co-operation with the cyber-extortion target's IT staff and the insurance provider, if there is one. Because the number one priority of the ransomware victim is operational continuity, it is vital to deploy response groups that work efficiently, in parallel, and in close communication. Progent offers the scope of IT skills and the depth of personnel to supplement your network support team and restore your network rapidly and economically.

Support provided by Progent's ransomware negotiation experts include:

  • Establishing the kind of ransomware used in the attack
  • Making contact with the hacker
  • Evaluating the likelihood of recovery
  • Validating the threat actor's decryption capabilities
  • Budgeting a settlement payment with the victim and the insurance provider
  • Establishing a settlement amount and schedule with the TA
  • Checking adherence to anti-money laundering laws
  • Managing the crypto-currency disbursement to the hacker
  • Acquiring, reviewing, and operating the hacker's decryptor mechanism
  • If necessary, contacting the threat actor for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Quarantining infected endpoints and data stores to arrest the progress of the attack
  • Making replicas of every infected device and data store in order to perform forensics in parallel with restoration
  • Installing anti-virus agents to all clean endpoints
  • Recovering files from air-gapped restores or unscathed machines
  • Building a clean recovery environment
  • Mapping and reconnecting drives to reflect exactly their pre-encryption state
Once the decryption utility has been mastered, Progent can help you to recover computers and software services to their original state. Progent can also assist you to perform a forensics investigation and create a report to deliver to the cyber insurance carrier. This document helps you to understand security vulnerabilities that need to be corrected and recommends actions that can be taken to counter subsequent ransomware attacks.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern strains of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly attempt to steal (or "exfiltrate") information. TAs are then able to require an extra ransom for not publishing this data or selling it. Unfortunately, there exists no method to be certain that exfiltrated files have been completely deleted by the hacker. Actually, in many cases the threat actor has little say over data custody. Settling an exfiltration ransom does not free you from the need for seeking the guidance of legal counsel, performing an investigation into which files were taken, and sending the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Background
Progent has provided remote and on-premises IT services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded advanced certifications in core technologies including Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned prestigious certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This broad array of expertise gives Progent the ability to salvage and consolidate the undamaged parts of your IT environment after a ransomware intrusion and rebuild them quickly into a functioning system. Progent has worked with top insurance carriers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Chesapeake
To contact with Progent about ransomware settlement negotiation guidance in Chesapeake, phone Progent at 800-462-8800 or go to Contact Progent.



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    Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as economical services designed to assist your company to detect and fix a most network issues before they can disrupt productivity.

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    Progent in the News is managed by cybersecurity expert Darrin Johnson.

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    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, examine the GAL, copy addresses, synchronize appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or onsite integration and debugging support to help your organization to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office layout, building structure, and anticipated workloads.

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    Progent can help you with every phase of Azure cloud migration including needs analysis, prerequisites evaluation, system design, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure resources.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's engineers can provide a range of consulting services to assist organizations of all sizes to deploy, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help set up test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.


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