Overview of Progent's Ransomware Settlement Negotiation Services in Chesapeake
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Reaching an acceptable settlement is a complicated exercise that calls for a combination of real-word experience, technical skills and business savvy. It also calls for close co-operation with the cyber-extortion target's IT team and the insurance carrier, if any. Since the number one goal of the ransomware target is operational continuity, it is vital to establish response groups that operate efficiently, concurrently, and in close communication. Progent offers the breadth of IT knowledge and the deep bench of personnel to complement your network staff and recover your network environment quickly and affordably.

Services offered by Progent's ransomware settlement negotiation team include:

  • Establishing the type of ransomware used in the assault
  • identifying and contacting the hacker persona
  • Evaluating the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Budgeting a settlement range with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement amount and timeline with the TA
  • Verifying compliance with anti-money laundering (AML) regulations
  • Carrying out the crypto-currency disbursement to the hacker
  • Receiving, learning, and operating the TA's decryption tool
  • If needed, contacting the TA for technical help with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to arrest the spread of the attack
  • Creating digital copies of each infected server and endpoint and data store to allow forensics without interfering with recovery
  • Installing A/V agents to all clean endpoints
  • Recovering files from offline restores or unscathed machines
  • Creating a clean environment
  • Remapping and reconnecting drives to reflect exactly their pre-encryption condition
After the decryption tool has been learned, Progent can help you to restore computers and software services to their pre-arrack condition. Progent can also assist you to perform a complete forensics analysis and create a report to share with the cyber insurance carrier. This document identifies security vulnerabilities that must be fixed and recommends steps that can be taken to counter subsequent ransomware assaults.

Settling Exfiltration Ransoms
In addition to extorting money for a decryption utility, modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim often attempt to steal (or "exfiltrate") files. Hackers can then demand an extra payment in exchange for not divulging this information or selling it. Unfortunately, there is no way to be certain that stolen files have been completely erased by the hacker. In fact, in numerous instances the threat actor has little say about data custody. Settling an exfiltration ransom does not free you from the need for engaging the guidance of privacy lawyers, performing an inventory of data were taken, and carrying out the mandated alerts to impacted entities. Generally, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and onsite IT services across the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in core technologies including Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial management and ERP software. This scope of expertise allows Progent to salvage and consolidate the surviving parts of your IT environment following a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has worked with leading insurance providers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Guidance in Chesapeake
To contact with Progent about crypto-ransomware settlement negotiation expertise in Chesapeake, call Progent at 800-462-8800 or go to Contact Progent.

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    Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that require network service with the responsiveness associated with with small companies but which includes professional communications, thorough documentation, and adherence to corporate IT protocols. If your corporation maintains a sales office situated anywhere in California or any region covered by Progent's consultants, Progent can provide a wide range of in-person and remote IT support services and system architecture expertise.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of experience helping manufacturing and service companies to simplify complicated supply chains and improve the efficiency of key business processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.

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    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are based upon mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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    Progent's Cisco certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.

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    Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity planning consultants. Progent can also help your business to design and execute a migration to the Flexential data center with services like designing system configuration, recommending hardware, system configuration and testing, troubleshooting, setting up online network management, and educating your network staff.

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    Progent's Cisco-certified IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST systems for high availability.

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    Progent is a pioneer in affordably delivering world-class network help to small companies. Progent's success in handling the IT support requirements of the historically underserved small business market is the cumulative result of key technical and process innovations that have eliminated much of the traditional costs out of managing IT support, added unprecedented professional expertise into the IT service system, and significantly streamlined the repair cycle.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for critical workloads by offering centralized, cross-platform monitoring of IT infrastructure installed throughout on-premises systems and private and public clouds. Progent's consulting group can provide world-class online and onsite support to assist organizations of all sizes to design, integrate, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient single source to help you build and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent offers affordable online support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide tailored online classes for Access development and DBA services.

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