To get immediate remote help with computer security issues, companies in Chesapeake Virginia have access to world-class expertise from Progent's certified security engineers. Progent's online support consultants are available to offer efficient and low-cost assistance with security issues that threaten the viability of your information system. Progent's accredited security engineers are premier to support systems powered by Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide expert support for critical cybersecurity and recovery technologies such as AI-based EDR (End Point Protection and Response), Managed Detection and Response, full system restore testing, immutable backup, and off-site backup. Progent's broad range of services addresses firewall expertise, email filtering and encryption, secure network design, and disaster recovery planning. Progent's support team has earned the industry's top security accreditations including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional (ISSAP).

Progent offers online security support on a by-the-minute model with no minimum times and no additional charges for setup or off-hour support. By charging per minute and by providing world-class expertise, Progent's billing policy keeps expenses low and avoids situations where simple fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a target network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel may be slower to become aware of a break-in and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to manage within a victim's network, the longer it will require to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist you to identify and quarantine infected servers and endpoints and guard clean assets from being compromised. If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Should We Do?
Network Security ConsultingIn case you are now fighting a network security emergency other than ransomware, refer to Progent's Emergency Remote Computer Help to learn how to receive fast assistance. Progent has a team of certified network security specialists who can provide online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to protect against future exploits.

For organizations that have prepared in advance for a security breech, the step-by-step incident response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security attack.

Overview of Security Services
Managing network protection plus planning for recovering vital data and systems after a security breach demands an on-going program involving an array of tools and procedures. Progent's certified security engineers can help your business at any level in your attempt to protect your information network, from security assessments to creating a comprehensive security strategy. Important technologies covered by Progent's security engineers include Security Planning and Implementation, Information Recovery and Security Forensics, and Managed Filtering of Email-Borne Attacks.

Planning and Building Protected Networks
Any organization ought to have a carefully considered security plan that incorporates both preventive and responsive steps. The pre-attack plan is a collection of precautions that works to minimize vulnerabilities. The reactive strategy specifies procedures to help security staff to assess the damage resulting from a breach, repair the damage, record the event, and revive network functions as quickly as feasible. Progent can advise you how to incorporate security into your business processes. Progent can configure scanning software, create and implement a safe network infrastructure, and propose procedures and policies that will optimize the safety of your network. Progent's security experts are available to help you to configure a firewall, deploy safe offsite access to email and information, and install an effective virtual private network.

If you are interested in an economical option for outsourcing your security administration, Progent's Round-the-clock Network Support Services feature non-stop online system tracking and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

System Recovery and Security Forensics
Progent has skill in recovering systems and computers that have been compromised, are in question, or have failed following a security breakdown. Progent can show you how to assess the losses resulting from the breach, return your company to normal business operations, and retrieve information lost as a result of the assault. Progent's certified engineers can also oversee a comprehensive failure evaluation by examining activity logs and utilizing other proven forensics techniques. Progent's background with security issues minimizes your business disruption and permits Progent to recommend efficient ways to avoid or contain future attacks.

Ransomware Cleanup and Restoration Consulting
Progent can provide the help of proven ransomware recovery consultants with the knowledge to restore an environment that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. For more information, visit ransomware removal and restoration expertise.

Work-from-Home Security Expertise
Work-from-Home (WFH) employees commonly utilize their own computers and often work in a unsecured physical space. This situation increases their vulnerability to cyber threats and requires judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user education, and the development of security policies based on best practices. Progent's seasoned roster of Work-from-home support consultants can help you to plan, implement and maintain an effective cybersecurity solution that guards vital IT assets in networks that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your dynamic information system. Besides maximizing the security and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to focus on line-of-business initiatives and tasks that deliver maximum business value from your information network. Read more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management platform that includes computer learning algorithms and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect endpoints against increasingly sophisticated assaults such as ransomware, familiar and brand-new malware, trojans, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response software deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware breach. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response consulting.

Expertise with's NodeZero PEN Testing Platform
NodeZero from is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated assessment of your internal and perimeter network so you can uncover, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal network in order to determine your present security profile. Progent can also assist you to strengthen your network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and provides optimum protection for on-premises, multi-cloud, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment services based on on NodeZero's pentest products, refer to Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration (PEN) Security Evaluation Services
Stealth penetration testing is a key part of any overall network security strategy. Progent's security professionals can run extensive penetration checks without the awareness of your company's internal network support resources. Stealth penetration testing shows whether current security defense systems such as intrusion incident warnings and event log monitoring are properly set up and actively monitored. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your data backup operations and enable transparent backup and fast recovery of important files, applications, system images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural calamities, fire, malware such as ransomware, user error, malicious insiders, or application bugs. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and enter your password you are requested to verify who you are on a unit that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be utilized as this second form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. To find out more about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's security consultants offer unique consulting support in key areas of IT protection including:

Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system tests to uncover potential security problems. Progent has broad experience with testing tools and can assist you to understand assessment results and react appropriately. Progent's certified security consultants also offer web application testing and can conduct expert assessments of enterprise-wide security to determine your organization's compliance with important industry security specifications including FISMA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection including in-place wireless equipment plus mobile handsets. Find out additional information about Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide world-class technical expertise for Cisco's complete range of security and Virtual Private Network (VPN) products such as PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Get more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.

Additional Firewall and VPN Solutions
In addition to being expert in a wide array of network security solutions from Microsoft and Cisco, Progent can provide businesses of any size top-level engineering services for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Certified Information Security Manager Security Support Expertise
CISM Engineers for Chesapeake VirginiaCertified Information Security Manager (CISM) identifies the fundamental competencies and international benchmarks of service that IT security professionals are required to master. It offers executive management the assurance that consultants who have been awarded their accreditation have the experience and knowledge to offer efficient security administration and consulting services. Progent can provide a CISM consultant to help your organization in vital security disciplines such as information protection governance, vulnerability management, information security program management, and incident response management.

Find out more information concerning Progent's CISM Security Support Services.

CISSP Security Consulting Services
CISSP Premier System Security Engineers for Chesapeake VirginiaProgent's CISSP consultants are cybersecurity specialists who have earned CISSP status as a result of verified experience, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security design and models, access permission methodology, applications development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Get additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Chesapeake VirginiaProgent's ISSAP Premier cybersecurity experts are specialists who have earned ISSAP status following thorough examination and significant hands-on work with information security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.

Get the details concerning Progent's ISSAP Accredited Protected Network Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering principles and processes in system development, review system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop effective configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical security solutions that balance your operational goals with your company's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Services
CISA Cybersecurity Auditor Consultants for Chesapeake VirginiaThe Certified Information Systems Auditor credential is a recognized qualification that signifies mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security audit professional able to help businesses in the fields of information systems audit services, IT enforcement, systems and infrastructure planned useful life, IT service delivery, safeguarding information assets, and disaster recovery planning.

Learn the details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Network Risk Mitigation Experts
CRISC-certified Risk Experts for Chesapeake VirginiaThe CRISC program was initiated by ISACA to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and carry out a workplace continuity plan based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Certified consultants for impartially assessing your IT control design and also with the expertise of Progent's CISM experts for defining company-wide security policies.

Learn additional details about Progent's CRISC-certified Risk Management Consulting.

GIAC Professional Expertise
Security Consultants with GIAC (Global Information Assurance Certification) for Chesapeake VirginiaGIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of network security professionals. GIAC's goal is to assure that an accredited professional has the knowledge needed to deliver services in key categories of network, data, and application software security. GIAC accreditations are recognized by companies and government organizations throughout the world including U.S. National Security Agency. Progent can provide the expertise of GIAC certified consultants for any of the security capabilities covered under GIAC accreditation topics including assessing security systems, incident handling, intrusion detection, web-based services security, and SIEM solutions.

Learn additional information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Help
If your business is situated in Chesapeake Virginia and you need cybersecurity help, telephone Progent at 800-993-9400 or go to Contact Progent.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services

An index of content::

  • 24-Hour Microsoft Remote Computer Support Engineers 24x7 Support Consultant

  • Online Help IT Training
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    Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Small businesses who work with trusted freelance consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more reliable, secure, and productive.

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    Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to help you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.

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    Progent has two decades of experience helping small and mid-size companies to design, implement, tune, manage, and troubleshoot IT networks that incorporate a remote workforce.

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    Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financial management, inventory control, operations, project management, procurement, sales and marketing, supply chain management, and business analytics. Progent's Dynamics Business Central/NAV consultants can assist company to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment model.

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    Progent can help you to design and implement a smooth transition from a Solaris-based information environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco consultants and application experts can show you how to guard your information and reduce business disruption by developing an efficient transition plan that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing infrastructure, transition planning and testing, Exchange migration services, information and application migration, and processor and storage migration and economization.

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  • Support and Help Postini
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    E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of email-borne assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-based antispam and antivirus services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server platform, hardware technology, or geographic location.

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