To get fast remote assistance with computer security problems, companies in Chesapeake Virginia can find world-class expertise by contacting Progent's security professionals. Progent's online support staff is ready to provide efficient and low-cost help with security problems that are impacting the productivity of your network. Progent's accredited security consultants are certified to support systems powered by Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver advanced support for critical security and recovery technologies including AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide selection of services encompasses firewall configuration, email filtering and encryption, protected system design, and business continuity preparedness. Progent's support team has earned the world's top security certifications including Certified Information Security Manager (CISM) and Information System Security Architecture Professional.

Progent provides online security help on a by-the-minute model with no minimum call duration and without extra fees for setup or after hours support. By charging by the minute and by delivering world-class support, Progent's pricing policy keeps costs under control and eliminates scenarios where quick fixes result in major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support personnel may be slower to recognize a break-in and are less able to organize a quick and coordinated response. The more lateral progress ransomware is able to manage within a victim's network, the more time it will require to restore core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help you to identify and isolate infected devices and protect clean resources from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Do We Do?
Network Security ConsultingIf your network is now experiencing a network security emergency other than ransomware, go to Progent's Urgent Remote Technical Support to see how to receive fast aid. Progent has a team of certified cybersecurity experts who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future attacks.

For businesses who have planned beforehand for a security breech, the formal post-attack handling model outlined by Global Information Assurance Certification is Progent's preferred method of handling a major security attack.

Overview of Security Services
Managing network protection plus preparedness for recovering vital data and functions following an attack requires an on-going process that entails a variety of technologies and processes. Progent's security professionals can help your organization at any level in your attempt to secure your IT network, from security audits to creating a complete security strategy. Some technologies covered by Progent's security engineers include Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Protection from Email-Borne Threats.

Designing and Building Protected Environments
Every business ought to develop a carefully considered security strategy that incorporates both proactive and responsive steps. The pre-attack plan is a collection of precautions that helps to minimize security gaps. The reactive strategy defines activities to assist IT staff to assess the damage resulting from an attack, repair the damage, document the event, and revive business activity as quickly as possible. Progent can show you how to build security into your company processes. Progent can configure scanning utilities, create and implement a safe IT infrastructure, and propose procedures and policies that will maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, design secure remote connectivity to e-mail and data, and configure an effective virtual private network (VPN).

If your company is looking for an affordable way for jobbing out your network security management, Progent's Round-the-clock Monitoring Options feature automated online system tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with regulatory data security standards. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Restoration and Failure Analysis
Progent has expertise in restoring networks and computers that have been compromised, are suspect, or have ceased to function as a result of a security attack. Progent can show you how to assess the damage caused by the breach, restore normal business operations, and recover data compromised as a result of the assault. Progent's certified specialists can also oversee a thorough forensic analysis by examining event logs and using other advanced assessment techniques. Progent's background with security problems reduces your downtime and permits Progent to propose effective ways to prevent or mitigate new assaults.

Ransomware Cleanup and Recovery Consulting
Progent offers the services of seasoned ransomware recovery consultants with the skills to rebuild an information system damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware removal and restoration services.

Work-from-Home Security Consulting
Work-from-Home (WFH) workers typically use their personal devices and often operate in a poorly secured physical area. This situation increases their vulnerability to malware threats and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of policies based on best practices. Progent's veteran team of telecommuter support experts can assist you to design, implement and maintain an effective security solution that protects critical information resources in networks that incorporate telecommuters.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your dynamic information system. Besides maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense platform that features AI software and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to guard popular endpoints against modern threats including ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first incident response tool deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security professionals can run extensive intrusion checks without the awareness of your company's in-house IT resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event log analysis are properly set up and actively monitored. Progent can provide continuous automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth PEN Assessment Services.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with advanced backup/restore product vendors to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup operations and enable non-disruptive backup and fast restoration of important files/folders, applications, system images, plus virtual machines. ProSight DPS helps you protect against data loss caused by hardware failures, natural calamities, fire, cyber attacks such as ransomware, human error, malicious employees, or application glitches. Managed backup services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to deliver web-based control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a secured application and enter your password you are asked to confirm who you are on a device that only you possess and that uses a different network channel. A wide selection of devices can be utilized for this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can register several validation devices. To learn more about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's seasoned engineers offer world-class consulting support in key facets of IT security including:

Information Risk Audits and Compliance Assessment
Progent provides experience with security auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic network tests to identify potential security gaps. Progent has broad skills with these tools and can help your company to understand audit reports and react efficiently. Progent's security engineers also provide web application testing and can perform thorough evaluation of enterprise-wide security to assess your company's compliance with important worldwide security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances plus portable devices. Learn more details about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical support for Cisco's complete family of security and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Find out more information concerning Cisco Security, Virtual Private Network (VPN) and Wireless Consulting.

Additional Firewall and Virtual Private Network (VPN) Technologies
As well as supporting a broad range of security solutions available from Microsoft and Cisco, Progent offers organizations of any size top-level engineering services for solutions from other popular firewall and VPN vendors. Progent's engineers can provide:

CISM Security Consulting Expertise
Certified Information Security Manager (CISM) Experts for Chesapeake VirginiaCertified Information Security Manager defines the core competencies and international standards of performance that information technology security managers are expected to master. CISM offers executive management the assurance that those who have been awarded their CISM have the background and knowledge to provide efficient security management and consulting support. Progent can provide a CISM expert to assist your organization in key security disciplines such as data security governance, risk assessment, information security program control, and incident response management.

Find out additional information concerning Progent's CISM Security Support Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier System Security Experts for Chesapeake VirginiaProgent's CISSP experts are cybersecurity specialists who have earned CISSP accreditation as a result of demonstrated professional work, extensive study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include security management practices, security architecture and models, connection control systems, software development security, operations security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Find out additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Chesapeake VirginiaProgent's ISSAP Premier security consultants are specialists who have earned ISSAP certification as a result of rigorous testing and substantial hands-on work with information security architecture. ISSAP security experts have comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.

Learn additional information about Progent's ISSAP Accredited Secure Network Architecture Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering theory and techniques in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor (CISA) Consultants for Chesapeake VirginiaThe Certified Information Systems Auditor accreditation is a recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential has candidates pass an exhaustive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security engineer trained to assist companies in the fields of information systems audit process, information technology enforcement, systems and architecture planned useful life, IT service delivery, protecting data assets, and disaster recovery preparedness.

Find out more information concerning Progent's CISA Support Services.

CRISC-certified IT Risk Management Experts
CRISC Network Risk Engineers for Chesapeake VirginiaThe CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a workplace continuity plan that follows industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. Progent's risk management services are a good fit the support provided by Progent's CISA-Premier consultants for objectively evaluating your IS control design and also with the services of Progent's CISM-certified consultants for defining company-wide security policies.

Find out more information about Progent's CRISC-certified IT Risk Mitigation Support.

Global Information Assurance Certification Support Services
Network Security Consultants with Global Information Assurance Certification for Chesapeake VirginiaGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security experts. GIAC's goal is to ensure that an accredited professional has the knowledge necessary to provide support in important categories of network, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency. Progent can provide the support of GIAC certified consultants for any of the security services addressed within GIAC accreditation topics such as assessing IT infrastructure, incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Learn more details concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Consulting Services
If your company is situated in Chesapeake Virginia and you want computer security expertise, call Progent at 800-993-9400 or visit Contact Progent.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services

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