Ransomware Prevention and Restoration Expertise
Ransomware Hot Line Containment-and-Data-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically launched on weekends and at night, when IT staff are likely to take longer to become aware of a penetration and are less able to mount a rapid and forceful response. The more lateral movement ransomware can manage within a victim's system, the more time it takes to restore core IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to take the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses in the Chesapeake area to locate and quarantine breached servers and endpoints and guard clean resources from being penetrated.
If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Phone Progent's Ransomware 24x7 Hot Line for Emergency Support in Chesapeake
For ransomware recovery expertise in Chesapeake, call Progent at
An index of content::
Forefront Threat Management Gateway 2010 Help and Support
Microsoft Forefront Threat Management Gateway 2010 Technology Consulting
Forefront Threat Management Gateway is based on the proven security technologies of ISA Server and provides a easily administered Internet gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft engineers can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft Office SharePoint Server 2007 Integration Services
SharePoint Server 2007 Computer Consultants
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, teams and information. SharePoint Server offers a central spot for your employees or clients to connect to, organize, share and interact with relevant data, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint environment or migrate to the latest release of SharePoint.
SharePoint Outsourcing
SharePoint Remote Troubleshooting
Progent’s Microsoft-certified experts can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a central spot for your employees or customers to access, organize, distribute and manipulate useful data, documents, and software and to interact with one another. It enables faster and better decisions, more efficient sharing across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and outside an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve created in a manner that makes data convenient to find, download and re-use.
Microsoft and Cisco Certified Small Business Repair Installation
Management Small Business
Progent is a pioneer in economically providing world-class network support to small businesses. Progent's success in addressing the network service requirements of the historically underserved small business market is the cumulative result of major technical and process breakthroughs that have removed much of the conventional expenses out of managing network support, added unmatched technical skill into the support mechanism, and dramatically streamlined the solution process.
Microsoft Exchange 2010 Migration Engineers
Engineers Microsoft Exchange Server 2010 Migration
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises help to implement your upgrade to Microsoft Exchange 2010, produce thorough documentation of your new messaging system, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide continuing administrative consulting and engineering support. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
NetDocuments SetBuilder Professionals
Professionals NetDocs and Android
NetDocuments (NetDocs) is a cloud-based document management system built for the legal profession. Progent can provide online access to NetDocuments consultants to help legal departments and law firms to plan, configure, manage, tune, or debug a document management system (DMS) solution powered by NetDocuments.
Consulting Services Microsoft Access reports
Microsoft and Cisco Authorized Expert Microsoft Access RDP Consultants
Progent can provide cost-effective remote consulting services for all editions of Office Access including Access desktop and Access Web App and can provide expert support for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Office Access application programming and DBA services.
Online Crystal Reports Training Technology Professional
Education Online Office PowerPoint
Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of online learning and the effective training methods of seasoned teachers who use sophisticated technology to reproduce live, participatory learning environments. Progent offers webinar education for popular desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Project: Dynamics accounting and reporting products such as Microsoft Dynamics GP; as well as other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Consulting Services Great Plains Migration
Dynamics GP Great Plains Accounting Network Consultants
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its segmented approach you can purchase only the capability you currently need, with the option to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, customize and administer the latest version of Microsoft Dynamics GP or upgrade efficiently from an older version.
Dynamics GP Network Consulting
Dynamics GP Software Specialists
Progent can show you how to prepare and implement an efficient migration to Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Nagios for Linux Specialist
Nagios for Linux Consultant
Network monitoring commonly consists of tracking a network’s resource usage in order to identify data traffic bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux and can be used to observe multi-OS networks where UNIX and Windows coexist. Progent's system integration consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and programmers assistance with managing and supporting UNIX and Linux networks that work with Microsoft-based products.
IT Consultants Service Database
Service Reporting Outsourcing
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service reports sent by every consultant to each client. The practice of documenting and organizing support records allows more effective support and eliminates a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Microsoft Lync Server Instant Messaging Consultants
Engineer Lync Server 2013 Mirrored Back End Servers
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Windows Server 2019 Security and Compliance Consultant Services
Windows Server 2019 Clusters Sets Support and Setup
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
IT Consultant Server Virtualization
Virtual Server Consulting Services
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient use of physical computers, simplified operations, increased system uptime, and easier management. Common uses for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
MS SQL Server 2008 Support
SQL 2008 Reporting Services Consult
Progent's Microsoft-Premier SQL consultants offer a range of support services to assist small and midsize businesses to design, implement, manage, and repair SQL Server 2008 solutions so that they gain the maximum competitive benefit from this advanced information management platform. In addition, Progent offers consulting expertise for network architecture, company-wide security, and application programming to increase the strategic advantage of your IT investment.
Extended Call Desk Professionals
CCIE Expert Certified Virtual Support Desk On-site Support
Progent's Network Helpdesk Outsourcing Services for desktop technical support are designed especially for small businesses who require immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
NLB Testing Technology Professional
NLB Test Lab Consulting Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Online Wireless Site Survey IT Consultants
Consultant Services Online Wireless Site Survey
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi LAN customized for your facilities, offering you a wireless solution that has the reception, performance, density, data protection, and roaming ability your company requires.
Altaro O365 Mailbox Backup Specialist
Altaro O365 Teams Chat Backup Professionals
Progent is an Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to preserve your M365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
Integration Catalyst Ethernet Switch
Setup and Support Catalyst Switch Upgrade
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switching product line allows you to deploy capabilities that make your IT network sufficiently available to accommodate real-time needs, expandable to support growth, secure enough to guard restricted information, and designed for prioritizing and controlling all traffic to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can help you develop a comprehensive security policy and configure Cisco switches so they help enforce your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Double-Take Backup Configuration
DoubleTake Carbonite Software Computer Consultants
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small companies a range of cost-effective alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to create an advanced state of availability and disaster recovery capability at a budget-friendly price.
Windows Server 2008 R2 Support Outsourcing
Microsoft Windows Server 2008 R2 Engineer
Microsoft Windows Server 2008 is an important advance in making information networks more secure and available, simpler to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by providing certified consulting, support, education, temporary staffing, monitoring, and security engineering expertise.
Oregon Computer Consultation
North Dakota Computer Network Support
Progent’s National Support Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service experts provide phone support and online secure computer access to troubleshoot and repair network problems rapidly and affordably. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed.
Microsoft Windows 8.1 Migration Computer Engineer
Network Consultation Windows 8.1 BitLocker
Progent's Microsoft-certified experts can deliver a variety of technical services to help companies of all sizes to install, manage, and support networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help create test environments to assess Windows 8.1 and develop and execute Windows 8.1 migration projects based on proven methodologies.
Exchange 2016 Outlook on the web Troubleshooting
Exchange 2016 SharePoint integration Help and Support
Progent can assist your business in all facets of your migration to Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Support and Help Desktop Monitoring
Server Monitoring Consultancy
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact productivity.
Online Consulting Remote Employees Infrastructure
Remote Employees Infrastructure Technology Consulting Services
Progent can help small and mid-size businesses to plan, set up and troubleshoot the network infrastructure required for telecommuters.
Offsite Employees IP Voice Consulting
On-site Technical Support Offsite Workforce VoIP
Progent can assist small and medium-size organizations to configure IP voice platforms to give their at-home workers the advantage of transparent extensions of the corporate phone infrastructure.
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