Enlarging your at-home workforce may have a major effect on network architecture, security, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Chesapeake organization to select the right tools and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from on demand expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Chesapeake, Virginia businesses to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Services for Telecommuters
An emergency, enterprise-wide changeover to a telecommuter workforce, which could be driven by an epidemic or as a component of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Call Center. Progent's Help Desk services allow businesses to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Chesapeake, Virginia business, phone