Chesapeake Work at Home Employees Configuration Support Partner
Help Desk Solutions Consultants
Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Chesapeake company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chesapeake, Virginia businesses to with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Support for At-Home Workers
A rapid, organization-wide changeover to a telecommuter workforce, which could be the result of a pandemic or as an element of a disaster recovery plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk services allow organizations to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services utilize Progent's extensive network of online technical support experts combined with enterprise-class ticketing and follow-up software to provide an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 PC technical support from help requests to trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to check or update the status of their current tickets, add details, and append screen captures and relevant files. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. For details, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to augment your existing Support Desk organization by sharing delivery of Call Center support services seamlessly between your in-house support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service uses a collective support model utilizing the number one professional services automation platform for handling help requests and trouble tickets, establishing ownership, tracking progress, and generating reports. For information about how Progent's Help Desk Call Center Supplementation Services can help your company to provide best-in-class technical support to your telecommuters, go to Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Chesapeake, Virginia business, call
An index of content::
Windows SharePoint Services Consultant Services
SharePoint Technology Consulting Services
Progent's Microsoft-certified experts offer businesses of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently connecting people, groups and information. SharePoint Server provides a common spot for your workers or customers to access, manage, distribute and interact with relevant data, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the information they've developed in a way that makes data easy to locate, retrieve and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint ecosystem or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Sun Solaris Setup and Support
Consult Solaris
Progent's Sun Solaris platform support experts provide small and mid-size businesses and software developers support for administering and supporting Sun Solaris environments that run with Microsoft-based technology. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Microsoft Windows 2012 R2 Server IT Technical Support Company
Microsoft ISA Server Migration Consulting
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Recruiter Microsoft Consultant Job Opening
Freelance Network Consultants Telecommute Jobs
Progent is hiring a variety of on-staff workers including solutions-driven MCSEs; system experts with Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile access, wireless networking, high-availability systems, disaster recovery solutions, data protection, and virtual servers. Progent is also seeking desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also looking for veteran managers who can operate effectively in our dynamic, virtual office environment. Progent works with freelance consultants who have specialized expertise and field background in important information technology areas beyond our main service concentration. Our Experts Group employs independent consultants who offer consulting and programming support for mission-critical applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft operating systems such as Linux, Macintosh, or Sun, or can provide world-class help in areas such as telecommunications, web development, EDI, eCommerce, or database management. Independent consultants premier by us cooperate with our in-house engineers to deliver end-to-end IT services for small and midsize business networks.
24-7 Microsoft Proxy Server Online Technical Support
Microsoft Proxy Server Support
Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Microsoft Exchange 2016 Upgrade Specialist
Exchange Server 2016 Migration Planning Outsourcing
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Windows, UNIX, Solaris Outsourcing
Windows, UNIX, Solaris IT Services
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the continual distraction of maintaining your business network. By using automated server monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical solution for managing an IT network that features excellent availability, security, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.
SQL Server 2014 Cluster Shared Volumes Network Consultants
SQL Server 2014 AlwaysOn Availability Groups On-site Technical Support
Microsoft SQL Server 2014 includes significant improvements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services that include planning, deployment, administration, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
MCSE Expert Certified Online Consulting SCCM 2016 Intune Integration
SCCM 2016 Reporting Computer Engineer
System Center Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, inventories network assets, guards against company data leakage, provides health reporting, enables secure self service, and offers a common point of control for administering multi-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Google Cloud Compute Engine solutions Specialists
Google GCP hybrid cloud integration Services
Progent offers affordable online and onsite support to help businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Microsoft Experts Online Help Windows Server 2022 Windows Admin Center
Windows Server 2022 Information Technology Consulting
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
After Hours Lync Server 2013 and iPad Consulting
Engineer Lync Server 2013 and Active Directory
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system integrators can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.
Windows 11 Microsoft Deployment Toolkit Engineers
Support and Setup Windows 11 Training
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as cloud integration, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning, and Call Center support.
Juniper Junos Security Contractor
Information Technology Consulting Juniper Junos Configuration
Progent's Juniper-certified network engineer can assist you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that incorporate a mix of Juniper's software platforms.
Consulting for IT Service Firms Support and Help
24 Hour Consulting for Service Providers Online Troubleshooting
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own service brand as a transparent arm of your IT consulting staff.
Quark Instruction
InDesign Train
Progent's Apple Mac experts can promote the creative aspect of Macintosh environments by providing help services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Les Kent has a 35-year track record of successful network integration, business management, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system architect, programmer, project manager, implementation expert, and problem solver for small companies, new ventures, and global enterprises.
24x7x365 Dynamics GP 2015 R2 Migration Engineers
Urgent Microsoft Dynamics GP 2015 Reporting Consulting Services
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports the most popular smart phones and tablets, permits single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to address the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful platform.
Best Microsoft Azure hybrid cloud integration Consultancy
24/7/365 Microsoft Entra Hybrid Specialists
Progent's consultants can assist you with every aspect of Microsoft Azure migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based resources.
Linux Consultant Services
After Hours Solaris Consulting
Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Urgent SCCM 2012 Reporting Network Consultant
Expert Microsoft Certified SCCM 2012 Asset Inventory Consultant
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Small Office Network Consulting Services Windows 10 Migration
Windows 10 Upgrade Consulting Services
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 provided by Progent's consultants include ROI estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management staff and users, and ongoing technical help.
Hosting for Virtual Servers Professionals
Urgent Private Cloud Integration Professionals
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
24-Hour .NET Linux Reports
DotNET Application Contract Programming
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can build or update .NET applications quickly and affordably.
8540 wireless controller Online Support Services
3504 wireless controller Remote Support
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Microsoft Entra Hybrid Consultant
24 Hour Azure Hybrid integration Professionals
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the common errors small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Microsoft LCS Server IM Support
Consultant Services Microsoft LCS Server IM
MS Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade solution offering advanced security, transparent integration with other Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved business efficiencies, enhanced worker output, and stronger intellectual property security. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and implement a smooth migration that will add significant strategic value to your IT system
Computer Network Support Firms Small Business
Best Cisco and Microsoft Certified Expert Integration Services Small Business
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a wide array of technologies and can deliver that assistance online nationwide or in person in select cities throughout the country and anywhere in California. Progent offers remote support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for complex connectivity problems, as well as the the assistance of CISA and CISSP-qualified security consultants to handle complex security planning and troubleshooting. Progent has provided remote network support to businesses in every state in the United States.
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