Chesapeake Remote Workers Configuration Consulting Experts
Help Desk Call Center Solutions Consultants
Expanding your at-home workforce may have a significant effect on network architecture, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Chesapeake organization to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Chesapeake, Virginia businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Services for Teleworkers
A fast, company-wide changeover to a telecommuter business model, which could be motivated by a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote technical support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from initial help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to monitor or update the status of their current trouble tickets, add details, and append screen captures or relevant files. Support services are provided at a significant discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support specialists to resolve complex problems. To find out more, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Augmentation Service enables your business to augment your existing Help Desk organization by splitting responsibilities for Support Desk services seamlessly between your in-house support staff and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Call Center service is based on a co-sourcing support solution utilizing the leading professional services automation (PSA) tool for handling help requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. For information about how Progent's Support Desk Supplementation Services can enable your company to provide world-class IT support to your from-home workers, visit Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Chesapeake, Virginia business, phone
An index of content::
Microsoft Certified Partner Remote Support System Center 2012 Virtual Machine Manager
SCVMM 2012 Templates Integration Support
Progent can help organizations of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to migrate from an older edition of SCVMM or from a third-party virtualization management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum business value.
Google Cloud Natural Language Consulting Services
Consultant Services Google Cloud Compute Engine solutions
Progent offers affordable online and on-premises support to help businesses of any size to move any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
SharePoint programming Consulting
Top Oracle 11g Upgrade Consulting
Progent's team of expert programmers, database designers, and program management consultants can help enterprise clients to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by offering database architects and software programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other applications like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can help clients to create, enhance, repair, or port web applications to utilize the latest advances in web technology.
Consultant Aironet Wireless AP
Aironet 3700 Access Point Specialists
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or on-premises configuration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your specific office design, construction, and anticipated workloads.
Microsoft Azure AD configuration Developer Firm
Remote Consultant Services Azure Hybrid integration
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
CRISC Certified Computer Consultant
24-7 CRISC Certified Cybersecurity Online Support Services
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, non-stop system solution that addresses availability issues covering a broad array of network technologies and procedures.
SQL 2008 Analysis Services Consult
Urgent Microsoft SQL 2008 Server IT Consultants
Progent's Microsoft-Certified SQL consultants can provide a range of services to help small and midsize companies to design, deploy, administer, and troubleshoot Microsoft SQL Server 2008 systems in order to gain the optimum business benefit from Microsoft's state-of-the-art relational database platform. In addition, Progent can provide consulting expertise for network architecture, enterprise-wide security, and custom software development to increase the strategic value of your computer network.
Development Firm Amazon Marketplace Web Service development
Immediate Amazon MWS development Developer Firm
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Exchange Server 2010 Migration Consulting
Microsoft Exchange Server Migration Professional
Progent can provide comprehensive support for each step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site prep, project planning, cost estimates of all new software licenses and equipment needed, suggested sourcing, pilot verification at customer site or at Progent's testing lab, setting up transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and training for client's support staff and end users.
Professional Colocation Migration
24/7 Co-Location Computer Consultant
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing network hardware that supports critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy including choosing and migrating to a colocation site, designing network architecture, specifying required equipment, on-premises and remote troubleshooting, setting up offsite network management, and education your support staff.
Exchange Server 2007 Support and Help
Open Now Exchange Server 2007 Integration Services
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Cisco Firewall System Consultants
Computer Support Companies Cisco Planning
Progent can assist your organization to deploy Cisco's infrastructure products to build a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, versatility, reliability, and disaster recovery.
ISA Server Computer Consulting
Microsoft Firewall Online Help
Progent's Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
Network Engineer Network Monitoring
After Hours Remote Network Monitoring Support
Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost services created to assist your company to detect and resolve a an array of network issues before they get big enough to disrupt productivity.
Online Technical Support Flex Series Wireless Controller
wi-fi controller Online Technical Support
Cisco's Catalyst wireless controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening data security by identifying threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.
Solaris Online Technical Support
Remote Support Services Solaris
Progent's Solaris platform consulting experts offer small and mid-size businesses and developers help with administering and supporting Solaris environments that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you an easy single source to help you build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Help and Support Postini
24-Hour Support and Integration Postini
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by providing constantly updated spam and virus blocking, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outgoing email filtering to let you troubleshoot your email environment and specify and enforce corporate email policy.
Forefront Threat Management Gateway 2010 Support Services
24/7 Microsoft Forefront TMG 2010 Specialist
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server and provides a centrally administered Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server.
SQL 2008 Analysis Services Consultants
Microsoft SQL 2008 IT Services
Progent's Microsoft-Certified SQL engineers can provide an array of support services to help small and midsize businesses to design, implement, administer, and troubleshoot SQL Server 2008 solutions so that they gain the maximum strategic benefit from Microsoft's state-of-the-art RDBM platform. Also, Progent offers consulting expertise for system architecture, enterprise-wide security, and custom software programming to optimize the business value of your SQL Server 2008 investment.
Professional Remote Wireless Site Survey
WLAN Site Survey Network Engineer
Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network customized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, data protection, and hand-off ability your business requires.
Windows 2016 Disaster Recovery Specialists
Windows Server 2016 Load Balancing Technology Consulting Services
Progent's certified IT consultants offer Windows Server 2016 integration consulting to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
DoubleTake Carbonite Software Backup Integration
Double-Take Software Backup Network Consultants
DoubleTake/Carbonite Software offers a family of products intended to deliver small companies a variety of affordable solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small business information networks to achieve a high level of availability and disaster recovery capability at a budget-friendly price.
24 Hour Virtual Server Technology Engineer
Virtual Server Consulting
Server proliferation puts pressure on network budgets and management resources. Server consolidation via a virtual infrastructure promises lower TCO of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and affordable quarantine of program development or evaluation systems from on-line systems.
Remote IT Training Specialists
Knowledge Transfer Setup and Support
Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve technical issues that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who work with trusted freelance service providers or who maintain internal support personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Windows Server 2008 Active Directory Onsite Technical Support
Windows Server 2008 Active Directory Troubleshooting
Windows Server 2008 R2 features high levels of speed, security, fault tolerance, expandability, and versatility that improve output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide affordable remote engineering, troubleshooting, and education services to assist your company to plan, execute, and maintain Windows Server 2008 R2 in order to add significant business value to your network.
24/7/365 Wyoming Information Technology Consulting Companies
Phone Support Maintenance
Progent's Technical Response Center provides low-cost national after-hours online troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone support and remote secure network access to troubleshoot and resolve network problems quickly and affordably.
Catalyst 9117 Access Point Onsite Technical Support
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Remote Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
ProSight domain expiration management Professional
ProSight IT documentation management Consultancy
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Remote Support Jobs Freelance Microsoft Consultant
Top Rated Network Consultants Career Opportunities
If you are a network consultant with system support expertise, teaming with Progent and assisting our clients will expand your abilities via collaboration with our staff of mutually supportive, high-output consulting experts. Progent's commitment to providing IT expertise and computer help to small companies will offer you the opportunity to work closely with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Progent's virtual office environment provides state-of-the-art technology for off-site support and wireless connectivity to allow you to deliver fast fixes when you troubleshoot business-critical issues.
Urgent Microsoft Windows 11 Upgrade Network Outsource
Windows 11 Installation Consultants
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud solutions, mobile device management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk services.
Offsite Workforce Collaboration Software Remote Consulting
Online Support Services Offsite Employees Collaboration Software
Progent can help small and mid-size companies to set up collaborative solutions to permit their at-home workforce to benefit from productive interaction with fellow workers and customers.
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