Enlarging your at-home workforce may have a major impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Chesapeake organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services ranging from on demand expertise for helping you over challenging IT roadblocks to full project management to help you carry out business-critical tasks.
Progent can assist Chesapeake, Virginia businesses to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.
Help Desk Call Center Support for Remote Workers
A fast, company-wide switchover to a telecommuter business model, which could be the result of a pandemic or as part of a disaster recovery/business continuity preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or supplement their Support Desk by using Progent's remote Technical Response Center services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Chesapeake, Virginia company, phone