Fast Remote Consulting for Chesapeake Virginia UNIX, Linux, or Solaris SystemsFor small and midsize businesses in Chesapeake Virginia, Progent offers technical support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote support to companies in all 50 states in the U.S. (See Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, plus the assistance of CISA and CISSP-accredited security engineers to handle high-level security design and disaster recovery planning.

Progent's online support services represent exceptional value due to the fact that they have the practical background and the sophisticated tools to resolve the majority of network problems quickly. Efficient support reduces immediate expenses since service calls require fewer billable consulting minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your company benefits additionally with incidental costs by reducing or eliminating system outages and associated losses due to business disruption, upset clients, idle workers, and de-focused executives.

Progent's pricing model for online help is structured to maximize the impact of your network support dollar. Progent charges per minute for telephone-based consulting, so you are billed just for the services that you receive. Unlike typical remote support companies, Progent requires no service activation fee or minimum payments. Progent's per-minute billing unit and simple policy for billing eliminate scenarios where fast fixes manage to turn into major tabs. Progent's penchant for handling technical issues efficiently translates into your business spending less cash.

Progent's Online Service Tools
Over the years, Progent has refined a collection of optimized tools and field-tested methodologies which allow the maximum level of efficiency for online technical support and repair for small company computer systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN technology enables the experts of Progent's online support team to link to your environment remotely without compromising system security.

Progent's proprietary service database system maintains comprehensive records describing all support that Progent's customers have received. Progent's staff service personnel have the benefit of the details of assistance delivered to each Progent customer by every Progent consultant. This history of problems and responses is organized as a readily accessible support knowledge base that allows Progent's online support professionals to communicate their experiences company-wide to make sure that the quality of Progent's technical support improves over time. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft make available additional vast technical knowledge bases and permit fast response from manufacturers' in-house support staff with the result that Progent's online consulting specialists can come up with optimal solutions quickly.

Initiate Remote UNIX, Linux, Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's remote support in Chesapeake Virginia or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent need for network support, visit Immediate Emergency Support.

Online Network Support Services Provided by Progent
Progent's phone-based support engineers offer credentials in an extensive set of technologies. This wide range of capability allows Progent's engineers to handle virtually any problem likely to occur in a small business information system. Certificates held by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To help companies with mixed-platform environments, Progent also provides access to consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional engineers.

Remote technical services available from Progent to clients in Chesapeake include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based support services address a wide range of information technology such as network architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server products for server economization and simplified administration, and transitioning from older systems to current Windows or Linux environments. Progent's team-oriented methodology for resolving network issues promotes fast escalation, when required, to consultants with appropriate experience to tackle challenging scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX/Linux consultants can offer emergency remote help for diagnosing anomalies within UNIX/Linux networks based on popular derivatives of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
    Cisco Infrastructure Consultants for Chesapeake VirginiaThe Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure consultants, and indicates an individual's network technology skills at the expert level. Cisco qualified CCIEs know how to deal with the most intractable challenges surrounding network design, integration, administration, protection, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's in-house support staff in isolating anomalies with Cisco IOS Software network management tools and developing alternate approaches or locating program updates. CCIEs represent an exceptional cost-effectiveness because their broad experience enables them to find solutions for even the most difficult problems quickly. In common cases, less experienced service providers can wrestle for many hours or days with identical problems that a Cisco CCIE can dispose of in minutes. Few consulting providers make CCIEs available to support small and medium sized businesses. Progent can provide fast phone access to a Cisco authorized CCIE so you can receive immediate support for serious network issues that are hurting business efficiency but are not within the comfort zone of your regular IT service group or consultant. Progent's CCIE support experts can tie into your network via state-of-the-art remote support technology to perform fast, safe, and economical diagnosis and repair. Progent's CCIEs can provide expertise in the complete line of Cisco's market leading selection of networking devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, VoIP phones and systems, Catalyst switches, plus VPN technology.

  • Authorized Microsoft Windows Experts
    Windows Expertise for Chesapeake VirginiaProgent's Microsoft-certified online support professionals can provide computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting engineers who can help your company with a wide range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 planning and configuration, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment support, SharePoint 2019 planning and configuration, Microsoft Teams planning and integration, Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring and reporting, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a broad array of remote desktop support services including Microsoft Windows 7 migration support, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier System Security Engineers
    CISSP Premier Network Security Professionals for Chesapeake VirginiaProgent's accredited CISSP, ISSAP, and CISM network security consultants offer a variety of security solutions to enhance the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against attacks or assist you to clean up rapidly after a damaging breach. Security consulting services offered by Progent include: in depth security audits using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Nikto; quick recuperation from virus and worm attacks; installing firewalls; designing secure architectures for remote and mobile communication; securing your messaging system against viruses, spam and DHA attacks; and offering 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote consulting to help companies of all sizes connect their networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that seamlessly combine physical resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has over 20 years of background delivering high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent offers the services of world-class online consulting experts for contract IT projects that small companies frequently need. Progent's rates for longer-term development or consulting projects are set based on the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology enables clients to complete critical projects within budget and on schedule. Progent's special remote engineering services include:
  • Help Desk Support
    Progent's Call Center programs for small businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller organizations who don't have the money or time to create an internal Help Desk but who require fast response from a reliable Help Desk Call Center with proficient phone assistance plus the technical depth to escalate the most challenging problems to advanced consultants.

    Progentís Help Desk Co-management services allow your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced support solution built around the leading professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Call Center consulting expertise can aid you in establishing an efficient new Call Center or improving your current one, evaluating or modifying Help Desk application software to handle the special requirements of your corporation, or adding occasional phone support personnel to work with your internal Call Center resources during demanding situations such as software migrations, mass updates, or installing brand new business software.

    Progent's Call Center team of experienced network consultants offers your clients in Chesapeake Virginia fast assistance from a dependable technical support resource with extensive background delivering telephone-based help and online troubleshooting for networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk Call Center the reputation as a key contributor to company success, and Progent's aim is to solve rather than simply track technical problems.

  • Applications Support: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based and in-depth engineering expertise and education in specific application areas that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft business applications such as CRM, MS Project, Word, and Microsoft Office Excel. For more information about Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac consultants can nurture the imaginative elements of Mac systems by delivering phone-based help support and training in graphics, sound, and video. Progent's consultants can provide help in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific projects such as capturing or digitizing audio or video or establishing an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent offers businesses in Chesapeake Virginia remote computer system monitoring support powered by Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to accommodate your business so that your network maintenance is proactive and automated. By anticipating possible issues before they grow into downtime, remote monitoring can minimize stressful and expensive information system failures. Progent can also use network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or environments that incorporate a variety of OS platforms.

How Your Chesapeake Virginia Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services

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    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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    Progent's Juniper-authorized network engineer can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.

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    Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller products. Progent can provide support for both physical and software-only Wi-Fi controllers and can assist you to determine which version is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller support.

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    Progent offers the support of Microsoft-certified engineers and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, business continuity specialists, and certified data security professionals to assist your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your changing business requirements. Progentís Cisco-Premier network experts support Ciscoís comprehensive line of hardware and software targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.

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    Progent can assist you to utilize Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, reliability, and recoverability.

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    Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.

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    Cisco's security and remote access technology for small businesses provide a comprehensive line of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco CCIE and CCNP qualifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your company goals.

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    Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital facets of IT like manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.

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    Progentís Microsoft certified consultants provide small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications quickly and reliably to specified users, lower product expense and stay compliant by understanding usage profiles, improve Windows protection by increasing your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource tracking management including program and hardware inventory.

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    Progent's Linux support experts provide small companies and developers support for administering and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy single source to help you create and maintain a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can give your company a significant competitive edge. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.

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    Progent's ProSight portfolio of managed services are designed to offer organizations who have small in-house IT support teams with affordable access to world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include predictable network management expenses, smart automation of routine administrative processes, continual adoption of new information technology, smooth transition from legacy technology to modern solutions, improved fit between computer technology with business goals, access to veteran network consultants, and allowing management to concentrate on business rather than ever-changing information technology.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, works with popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the broad technical skills and experience to resolve the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.

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    Secure Application Publishing with ISA Server 2006 provides more protection of intranet applications while enabling increased efficiency by making these applications accessible to authorized remote users. ISA Server 2006 can guard business applications, services, and data across all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your system so that your company benefits from a highly functional and affordable balance of security, productivity, and performance.

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    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-location, cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, streamline network management, assist with creating applications, and generate and test a DR/BC plan.

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    Progent's Cisco-certified wireless integration experts can help organizations to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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