UNIX and Linux Phone-based Support Services for
Chesapeake Small Office Information Networks
For small and midsize companies in Chesapeake Virginia, Progent offers support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft Windows technology. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, plus the assistance of CISSP-certified security consultants to handle advanced security architecture and disaster recovery planning.
Progent's online support engineers represent excellent value due to the fact that they are equipped with the real-world background and the sophisticated tools to resolve the majority of information system issues quickly. This lowers immediate costs since solutions take up a smaller number of chargeable minutes. Online support also eliminates the expense of sending an engineer to your office. Your company saves even more with incidental expenses by reducing or avoiding network downtime and associated losses resulting from business discontinuity, upset clients, idle workers, and de-focused executives.
Progent's pricing model for remote support is designed to stretch your IT service investment. Progent charges by the minute for telephone-based assistance, so you are invoiced just for the support that you actually get. In contrast to many online service firms, Progent imposes no service activation fee or minimum payments. Progent's one-minute billing unit and clean policy for billing do away with situations where quick fixes somehow end up as major bills. Progent's penchant for dealing with problems quickly results in your business spending less cash.
Progent's Online Technical Support Technologies
Through years of experience, Progent has fine tuned an array of customized technologies and field-tested methodologies which allow the maximum level of effectiveness for online help and troubleshooting for small and midsize business computer networks. Progent offers safe VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN technology allows the engineers of Progent's remote service group to interface to your system remotely without compromising system security.
Progent's proprietary service database system maintains comprehensive documentation of the service that Progent's clients have received. Progent's authorized engineers have the benefit of the records of support delivered to each Progent customer by every engineer. This archive of problems and responses is stored as an easily accessible support database that enables Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's technical support grows over time. Progent's advanced certifications and working associations with important vendors such as Cisco and Microsoft make available additional massive support databases and permit quick access to vendors' internal product engineers with the result that Progent's online service specialists are able to determine optimal solutions promptly.
Get Online UNIX/Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Chesapeake Virginia or to find out additional information about Progent's online support options, contact Progent at
Online Network Support Services Available from Progent
Progent's phone-based network support experts have advanced credentials in a comprehensive set of technologies. This broad scope of capability allows Progent's engineers to tackle almost any problem likely to crop up in a small or midsize company network. Certificates awarded to Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.
To support clients with mixed-operating system networks, Progent also provides the services of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Phone-based support available from Progent to small businesses in Chesapeake include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services cover a wide range of information technology including network architecture, email solutions, network and process security, UNIX and Microsoft Windows integration, virtual server technologies for server economization and simplified administration, and migration from older applications to the latest MS Windows or Linux-powered environments. Progent's team-based methodology for solving network issues promotes quick escalation, if necessary, to consultants with appropriate experience to tackle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and lowers support expense.Progent's UNIX/Linux consultants can provide urgent online assistance for troubleshooting problems affecting UNIX/Linux systems based on popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco CCIE credential is the premier recognition for network professionals, and validates an individual's network technology skills at the master level. CCIEs can deal with even the most intractable issues associated with network infrastructure design, deployment, administration, protection, and repair. CCIEs operate on a privileged basis with Cisco's in-house engineers in analyzing problems with Cisco IOS Software network administration utilities and coming up with workarounds or identifying program updates. Cisco qualified CCIEs offer excellent cost-effectiveness since their depth of expertise permits them to fix even the most intractable problems quickly. In common cases, less qualified service providers can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can fix in minutes.
Few service providers make CCIEs accessible to assist small and medium sized companies. Progent offers fast telephone access to a CCIE so you can get urgent help for serious network problems that are lowering business efficiency but are not within the scope of your regular computer maintenance providers. Progent's Cisco CCIE consultants can tie into your environment via advanced on-line support tools to provide fast, safe, and affordable analysis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's top-selling selection of connectivity devices such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
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Authorized Microsoft Windows Support
Progent's Microsoft-expert online support experts can provide computer system troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help you with a broad variety of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 Server integration,
Microsoft Exchange Server 2016 migration, Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration consulting,
SharePoint 2019 planning and integration, Microsoft Teams integration, Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a broad array of online desktop services such as Microsoft Windows 7 migration help, upgrading to 64-bit workstation applications, integrating Office 2010, and automating Business Desktop Deployment.
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CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's certified CISSP, ISSAP, and CISM security engineers offer a range of security services to bolster the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows network against attacks or help you to clean up quickly after a serious breach. Security services available from Progent include: in depth security audits using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Netcat; quick cleanup after virus and worm attacks; integrating firewalls; building secure mechanisms for remote and mobile access; protecting your email system against viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support to help businesses of all sizes connect their networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent offers the services of world-class remote consulting professionals for contract projects that small businesses often request. Billing charges for longer-term development or consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these important fields of information technology allows clients to complete major initiatives economically and on time. Progent's project-based remote consulting services include:
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Help Desk Call Center Support
Progent's Help Desk Call Center programs for small and midsize businesses with environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are ideal for small companies who don't have the money or time to build and maintain an in-house Help Desk Call Center but who require fast communication with a reliable Help Desk with proficient phone support plus the available expertise to escalate the most challenging trouble tickets to high-level engineers.Progent’s Help Desk sharing services allow your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading PSA platform for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting expertise can guide you in creating an effective new Help Desk or enhancing your established organization, evaluating or customizing Call Center software products to handle the unique demands of your business, or providing occasional phone support staff to work with your existing Help Desk Call Center team during high-demand situations such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk team of veteran information technology consultants provides your clients in Chesapeake Virginia fast communication with a reliable support group with substantial background delivering telephone-based support and online diagnostics for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center recognition as a significant enabler of company success, and Progent's goal is to fix and not merely record IT problems.
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Applications Support: Education, Custom Programming, and Integration
Progent's Applications Consulting staff can supply online advanced engineering support and training in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, custom programming, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Excel. For more information on Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac professionals can support the creative elements of Apple Mac computing by delivering remote consulting support and education in graphics, sound, and video. Progent's consultants can provide assistance in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with specific jobs such as capturing or digitizing audio/video or establishing an audio/video production facility.
Online Network Monitoring Support
Progent offers companies in Chesapeake Virginia remote network monitoring support centered around Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so your network support is proactive and automated. By anticipating potential trouble spots before they result in network outages, system monitoring can avoid disruptive and costly network crises. Progent can also utilize system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or networks powered by multiple platforms.
To contact Progent about urgent remote expertise with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Nationwide Remote Support, telephone
Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.
| City | Address | Phone | Link |
| Chesapeake | 638 Independence Parkway, Suite 240 Chesapeake, VA 23320 |
(757) 514-8101 | Chesapeake Network Support Services |
| Norfolk | 440 Monticello Ave, Suite 1800 Norfolk, VA 23510 |
(757) 512-5140 | Norfolk Network Support Services |
| Virginia Beach | 4445 Corporation Lane, Suite 291 Virginia Beach, VA 23462 |
(757) 337-3322 | Virginia Beach Network Support Services |
An index of content::
Consultants Local Government Exchange
City Government Exchange Specialists
Progent has extensive experience providing a broad range of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing advanced online IT support and has provided network solutions to organizations in all 50 states. Online support eliminates travel expenses and resolves problems faster than on-premises service calls.
CIO Professionals
CIO Remote Support Services
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to improve business operations so they align better with your business objectives. Your company can develop and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.
Co-managed Call Center Professional
Shared Service Desk Consultants
Progent's Computer Help Desk Outsourcing Support Services for desktop technical support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and effective escalation options but who have to work within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
Active Directory Information Technology Consulting Firms
Enterprise Network Support Specialists
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco system specialists can provide a range of network consulting services such as project planning, SOX compliance, office moves, enterprise security, system design, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent network consultant can help you plan a multi-site information system that makes efficient use of co-location services and Internet data centers. Progent’s Microsoft Premier consultants can help major enterprises plan, deploy and maintain massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Freelance Network Consultants Subcontractor
Freelance Network Consultants Telecommuter Job
Our Experts Group offers support in important fields such as Macintosh integration and applications; Expertise for Linux, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and vertical program help; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and integration; Web, electronic business, EDI, and customer information portal development and deployment; SQL management and performance consulting; Business intelligence expertise; and Telecommunications systems support.
Small Business Small Business IT Support Firms
Support Companies Small Office
Progent's Microsoft and Cisco certified network engineers offer expert support for a wide range of products and technologies and can provide that assistance by phone nationwide or in person in major cities throughout the United States and anywhere in California. Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network problems, plus the support of CISSP-qualified security consultants to assist with complex security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.
High Availability Internet Connections IT Consultants
Fault Tolerant Internet Connection Integration Support
Progent's Cisco-certified network experts can help you design an economical, 24x7 Internet configuration architecture that can deliver non-stop Internet access through a wide range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest technology for high availability Internet connections to implement an economical, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet access.
Specialists Exchange Server 2016 Migration
Computer Consultant Microsoft Exchange 2016 Upgrade
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
After Hours 802.11ac Upgrade Troubleshooting
Technology Consulting 802.11ac Upgrade
Progent’s Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Development Microsoft Azure Storage
Azure Hybrid integration Consult
Progent can assist small companies to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Citrix Stage Manager Consulting Services
Engineer Essentials for Hyper-V
Progent's Citrix-certified experts can help you to evaluate the potential business benefits of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and streamlining management processes.
Remote Support Nexus Switch VXLAN
After Hours CCDP Certified Online Technical Support Nexus Switch LISP
Cisco Nexus series switches are engineered to provide the throughput, scale, availability, virtualization support, density, security and ease of management needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises support expertise to help your IT staff to plan an efficient network architecture, build test systems to confirm your network design, deploy Nexus switches, define and implement appropriate policies, perform security and compliance tests, set up proactive monitoring and alert systems, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and set up the powerful zero-downtime features incorporated into Nexus switches. Progent's consultants can also assist you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
ProSight Private Cloud Services Consultants
ProSight Virtual Machine Hosting Technology Professional
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
SonicWall Cybersecurity Firms
SonicWall NSA 5650 Firewall Technology Consulting
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate practices.
Exchange 2016 Migration Planning Technical Support Services
Exchange Server 2016 Migration On-site Technical Support
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
ASA 5500 Firewalls IT Consulting
Adaptive Security Appliances Technical Support
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Nagios for Linux Consulting
MRTG for Linux Consultancy
Nagios and MRTG are useful, free monitoring tools that run with the Linux OS and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or multi-platform systems where Linux and Windows run side by side. The Nagios monitor lets system support engineers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring engineers can help you utilize both these programs to tune and troubleshoot your computer network.
Microsoft Exchange Support Outsourcing
Exchange 2003 Server Migration Consultants
Progent's certified engineers provide computer help and network consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange Server include planning, installation, project management, local and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
VPN Technical Support Services
VPN Support and Help
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and maintain Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your changing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive line of products aimed at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
IT Services Citrix VDI
Top Quality Services Citrix XenDesktop desktop virtualization
Citrix has developed a comprehensive line of platforms that deliver advanced manageability, expandability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and show you how to design, validate, deploy, optimize, and maintain Citrix virtualization platforms.
64-bit Processing Consultancy
64-bit Migration Consult
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications that you want to retain plus the latest 64-bit editions of applications you wish to run.
24/7 Lync Server 2013 Mobility Services Services
Lync Server 2013 and SharePoint Professionals
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide online and onsite support to help you to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
SPS On-site Support
SharePoint Portal Server Computer Consulting
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, distribute and manipulate relevant data, documents, and applications and to interact with one another. It allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they’ve created in a manner that makes data convenient to find, download and apply.
5500 Wireless Controller Integration Services
wireless LAN controller Technology Consulting
Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller technology. Progent offers support for hardware-based and software-based Wi-Fi controllers and can help you to decide which version makes sense for your Wi-Fi environment. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
Enterprise hybrid cloud Consulting Services
Microsoft Azure enterprise hybrid cloud solutions Consult
Progent can provide expert remote support services to help companies integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine physical IT assets along with public cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
24/7 Services Documentation Online Consulting
Cisco Certified Expert Tracking Service Costs Integration
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports sent by every consultant to every customer. The discipline of documenting and archiving service records results in more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Windows Server 2016 Hyper-V Troubleshooting
Windows Server 2016 Hybrid Configuration On-site Support
Progent's Windows Server 2016 disaster recovery experts can help you to design a DR solution based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Integration Companies Azure migration
Specialist Azure integration
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Open Now Technology Consulting Services Juniper Junos os
Juniper Junos CLI Security Audit Services
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Cisco SIP Trunking Professional
Outsourcing IP PSTN
Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite expertise to assist companies to move efficiently to a modern communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
ProSight Network Health Evaluation Consulting Services
Network Infrastructure Asset Report Consult
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer Active Directory implementation. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include easier management, better compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime.
Award Winning Monitoring and Reporting Remote Troubleshooting
24x7x365 Operations Manager Configuration
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
ISA 2004 Server Specialists
Network Engineer ISA 2004 Standard Edition Server
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security needs without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
SQL Designer
Reports SQL 2008 Reporting Services
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of a new generation of high-end applications that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Altaro VM Backup Replication Consulting Services
Emergency Altaro VM Backup Computer Consulting
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server CSV and vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Microsoft EMail Assessment
Cisco and Microsoft Certified Expert Postini Small Business Subscription
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
After Hours Cisco Prime Infrastructure On-site Technical Support
Setup and Support Cisco Mobility Express
Progent's Cisco CCIE-certified wireless network experts offer online or on-premises configuration and troubleshooting services to help your organization to plan, implement, update, optimize, manage and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your specific workplace layout, construction, and expected workloads.
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