Fast Phone Consulting for Chesapeake Virginia UNIX, Linux, or Sun Solaris NetworksFor small companies in Chesapeake Virginia, Progent offers help for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft technology. Progent has delivered online support to businesses in all 50 states in the U.S. (See Progent's client recommendations). In addition, Progent offers the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the assistance of CISSP and CISM-certified security engineers to help with high-level security architecture and business continuity preparedness.

Progent's online technical support engineers offer excellent leverage due to the fact that they are equipped with the practical background and the sophisticated tools to resolve most network issues rapidly. Efficient support reduces immediate expenses because solutions accumulate a smaller number of chargeable consulting minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization saves even more in indirect expenses by minimizing or avoiding network downtime and related costs stemming from business disruption, disgruntled clients, idle employees, and de-focused management.

Progent's pricing model for remote help is structured to stretch your IT service investment. Progent bills by the minute for telephone-based assistance, so you owe only for the support that you receive. Unlike typical remote support organizations, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute billing unit and simple model for billing eliminate scenarios where speedy. minor repairs somehow turn into big bills. Progent's skill at dealing with technical issues efficiently results in your company saving money.

Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned a collection of customized tools and proven methodologies that allow the highest level of efficiency for remote engineering help and troubleshooting for small company information systems. Progent provides protected VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access enables the engineers of Progent's Technical Response Center to communicate with your network without compromising corporate security.

Progent's advanced service database system includes detailed histories describing all service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of assistance delivered to every Progent client by every Progent engineer. This database of trouble tickets and responses is organized as an easily retrievable internal knowledge base that allows Progent's online support professionals to share their experiences company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with key technology companies including Cisco and Microsoft permit access to other massive technical support knowledge bases and allow fast response from vendors' internal product engineers with the result that Progent's remote consulting specialists are able to come up with the best resolutions quickly.

Initiate Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Chesapeake Virginia or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, go to Immediate Emergency Support.

Online Technical Services Provided by Progent
Progent's remote technical service experts have advanced credentials in an extensive set of disciplines. This breadth of technical skills allows Progent's engineers to address almost any emergency that may take place in a small company network. Certifications awarded to Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.

To help customers with mixed-platform environments, Progent also offers access to engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Phone-based services provided by Progent to companies in Chesapeake include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services address a broad range of computer technology including network architecture, email solutions, system and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server consolidation and easy management, and transitioning from older systems to the latest Microsoft Windows or Linux-based environments. Progent's group-oriented approach to resolving technical issues enables quick escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer urgent phone-based assistance for resolving problems affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco Consultants for Chesapeake VirginiaThe Cisco Certified Internetwork Expert certification is the premier accreditation for network infrastructure engineers, and indicates a person's network technology knowledge at the master level. CCIEs know how to handle even the most stubborn challenges associated with network infrastructure planning, integration, management, protection, and problem solving. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal engineers in isolating problems with IOS Software network administration utilities and developing alternate approaches or identifying software updates. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their depth of experience permits them to fix the most intractable problems rapidly. In many cases, less seasoned consultants can wrestle for hours or days with the same problems that a CCIE can resolve in minutes. Few consulting firms make Cisco-qualified CCIEs available to assist small and medium sized companies. Progent can provide quick phone access to a Cisco-qualified CCIE so you can get urgent assistance for severe network problems that are hurting worker productivity but are not within the experience of your regular computer maintenance resources. Progent's CCIE engineers can communicate with your computer system using advanced on-line troubleshooting technology to provide quick, safe, and economical diagnosis and remediation. Progent's CCIEs offer assistance with the entire range of Cisco's industry-leading selection of infrastructure appliances including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.

  • Authorized MS Windows Support
    Windows Support for Chesapeake VirginiaProgent's Microsoft-premier online service experts can deliver computer system problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting engineers who can help your company with a wide variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 deployment, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange 2010 management, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint 2019 design and deployment, Microsoft Teams integration, Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

    Progent also offers a broad array of remote desktop consulting and support services including Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and automating workstation deployment.

  • CISM and CISSP Certified Network Security Experts
    CISSP Certified System Security Engineers for Chesapeake VirginiaProgent's certified CISM and CISSP security consultants can provide a range of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or help you to recuperate rapidly following a damaging breach. Security services offered by Progent cover thorough network security audits using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; rapid recovery from virus and worm attacks; configuring firewalls; building secure architectures for remote and mobile communication; guarding your messaging infrastructure from spam and DHA attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting services to help businesses of all sizes connect their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine local resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of experience delivering high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and affordably.
Special Consulting Programs Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT projects that small businesses frequently request. Progent's rates for ongoing development or consulting projects are determined according to the qualifications of the engineers involved. Progent's experience with these important fields of computer technology enables customers to execute critical initiatives within budget and on time. Progent's special remote engineering services include:
  • Call Center Services
    Progent's Call Center service options for small companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small companies who lack the resources to support an internal Call Center but who need quick response from an effective Help Desk Call Center with proficient phone assistance as well as the technical depth to escalate complex trouble tickets to advanced engineers.

    Progent's Help Desk sharing services allow your business to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk sharing service is a collaborative support solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk consulting services can support you in establishing an effective new Help Desk or improving your established organization, selecting or modifying Help Desk application software to handle the particular demands of your company, or providing occasional phone support personnel to reinforce your internal Call Center group during demanding situations such as software migrations, major updates, or installing new applications.

    Progent's Call Center team of seasoned network consultants offers your clients in Chesapeake Virginia instant assistance from an effective technical support group with extensive experience offering telephone-based support and remote repair service for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center recognition as a solid contributor to business success, and Progent's intent is to fix instead of merely document technical issues.

  • Applications Services: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Group can supply remote professional consulting support and training in specific application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can deliver expertise, programming, and training for Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Word, and Excel. To read more information concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Apple Mac professionals can promote the artistic facets of Macintosh computing by offering phone-based consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a large selection of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's consultants can also help you with specific procedures such as capturing or digitizing audio/video or building an audio/video post production lab.

    Online Network Monitoring Support
    Progent can provide companies in Chesapeake Virginia remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your business so that your IT maintenance is proactive and automated. By detecting emerging problems before they evolve into crashes, system monitoring can avoid stressful and expensive information system failures. Progent can also assist with server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments that incorporate a mix of OS platforms.

How Your Chesapeake Virginia Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent remote support with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Help, telephone 1-800-993-9400, or visit Contact Progent.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services




An index of content::

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    Microsoft Windows Server 2008 represents a major advance in making information systems more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, temporary staffing, monitoring, and security expertise.

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    Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.

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    Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and at low cost.

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    Progent's UNIX platform support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient one-stop source to help you create and manage a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

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    Progent's Sun Solaris family support experts provide small and mid-size companies and developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent can give your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise provides you with a convenient single source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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    Progent offers affordable remote support from consultants with expertise in a broad array of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide consulting support for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot backup systems for a variety of architectures such as on-premises, remote, cloud, or a mix.

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    Progent can help small and mid-size companies to deploy IP voice technology to provide their teleworkers the benefit of virtual extensions of the company phone system.

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    E-Mail Guard is Progent's affordable antispam and virus protection service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed anti-spam and anti-virus services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also lets administrators track and manage their e-mail systems, irrespective of server platform, hardware technology, or geographic location.

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    Progent offers Windows 2003 Cluster Server support to help your organization utilize high availability clustered servers that can deliver 24x7 operation. Windows cluster servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan fault-tolerant clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent's Premier Windows engineers ensure that your fault-tolerant clustered servers are configured to optimize the competitive value of your IT system.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and repairing SCOM solutions and can provide organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.

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    Progent is among the most qualified network consulting companies for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses get the full advantages of Exchange Server 2000 for typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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    Progent's pricing model is to charge for online support and on-premises visits per minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization fee and asks no retainer for services provided during regular working hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be tempted to allow simple problems to fester.

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    Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises support to help you create and manage a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.

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    Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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    Progent's consultants can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity services across onsite and Azure assets.

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    SQL Server 2014 includes major enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services such as system design, deployment, management, remediation, and software development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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    Progent's Microsoft consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective remote consulting services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading platform. Services available from Progent include system design, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.


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