Fast and Affordable Remote Technical Support for Chesapeake Virginia Computer Networks
Urgent Phone Consulting for Chesapeake SystemsFor businesses located in Chesapeake Virginia, Progent provides online technical support for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have delivered remote support to companies in every state in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to help with complex infrastructure problems, as well as the services of CISSP-certified cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's online support engineers provide exceptional value due to the fact that they possess the practical background and have access to the advanced technology needed to solve most information system issues quickly. This reduces direct costs since solutions use up minimal chargeable minutes. Remote help also eliminates the expense of sending an engineer to your site. Your organization saves even more with indirect expenses by minimizing or eliminating network outages and related losses due to business disruption, disgruntled clients, unproductive workers, and distracted executives. Progent's advanced online consulting expertise is especially helpful for businesses that depend on public clouds for critical infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an alternative.

Progent's billing policy for online help is structured to leverage your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you are billed just for the support that you receive. In contrast to many remote support firms, Progent requires no service activation surcharge or minimum fees. Progent's per-minute billing unit and clean policy for pricing do away with situations where speedy. minor solutions somehow end up as substantial bills. Progent's skill at handling technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of optimized tools and field-proven processes which allow the maximum degree of effectiveness for remote technical support and repair for information networks of any size. Progent provides secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the staff of Progent's remote service group to communicate with your company's computer system without compromising system security.

Progent's sophisticated service reporting application stores comprehensive histories describing all service that Progent's customers have received. Progent's staff consultants have the benefit of the records of services delivered to each customer by every Progent engineer. This archive of problems and responses is structured as a conveniently exploitable proprietary knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's high-level certifications and close associations with major technology companies including Cisco and Microsoft make available additional extensive support knowledge bases and permit quick response from vendors' internal engineering staff so Progent's remote consulting experts can determine the best resolutions quickly.

Remote support services available from Progent to customers in Chesapeake Virginia include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same advanced IT solutions used by many of the industry's leading enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical areas of modern networking such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, enhance and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT staff and your Progent consultant so any potential issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent backup/recovery consultant. The interview is intended to help assess your company's preparedness either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient security and backup/recovery system that aligns with your business requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology programs. Billing rates for longer-term consulting tasks are determined based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology allows clients to complete major projects economically and on schedule. Progent's special remote consulting services include:

  • Help Desk Call Center Services
    Progent's Call Center service offerings for companies with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides call desk services at a significant discount from Progent's normal desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Call Center consulting services can support you in creating an effective new Call Center or enhancing your current one, identifying or enhancing Help Desk Call Center software products to meet the special needs of your company, or adding temporary online staff to supplement your in-house Call Center team to deal with unusually busy events like software transitions, mass updates, or installing brand new business software.

    Progent's Call Center staff of veteran information technology experts gives your customers in Chesapeake Virginia rapid communication with an effective network service group with substantial experience delivering telephone-based help and remote diagnostics for networks based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Call Center recognition as a crucial driver of business productivity, and Progent's intent is to resolve instead of merely track technical issues.

  • Business Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Experts Team provides online and in-depth consulting support and education in key application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information concerning Progent's expertise, custom development, and training offerings, refer to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Chesapeake Virginia remote hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to fit your environment so your computer maintenance is proactive rather than reactive. By uncovering possible problems before they grow into downtime, remote monitoring can avoid stressful and costly network breakdowns. Progent can also provide help with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or networks that incorporate a variety of operating systems.
How Your Chesapeake Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency phone-based support with Microsoft, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Chesapeake Virginia, Progent's phone-based computer support engineers are ready to provide expert and affordable system help the moment your company requires it. Long experience providing remote repair services has led to Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity technology to repair network problems rapidly while eliminating the expense and lost time associated with in-person service visits.

Even if your Chesapeake company relies on a local independent consultant or employs an in-house organization that can deal with typical network issues, Progent’s Microsoft certified consultants can offer a convenient and transparent remote expansion of your local resources for situations when your regular IT support personnel either don't have the availability or the experience to handle unexpected network emergencies or particularly complex integration problems.

Advantages of Progent's Network Help for Companies in Chesapeake Virginia
Progent's online network troubleshooting services enable your Chesapeake business to have the advantages of on-call, enterprise-level IT support without the expense of maintaining an in-house IT organization. Your network will derive added business value by becoming increasingly reliable, efficient, and protected. Benefits to your company include:

  • Convenient virtual extension of your on-site support resources
    For most offices in Chesapeake Virginia, local computer support providers, whether made up of outside consultants or a full-time maintenance staff, can take care of typical network issues. On the other hand, serious problems can spring up when your regular support personnel are too busy or unavailable, and some trouble may be associated with IT products that is beyond the scope of your usual service personnel. In these instances, Progent's online service experts give you a convenient, quick, and affordable way to augment your regular help and to transfer useful knowledge to increase your capability to deal with future problems in-house.

  • Reduced Dependence on Freelance Service Providers
    For IT maintenance, smaller companies often rely on independent freelance service providers. Although freelance consultants have less internal costs than big consulting companies and can afford to charge lower rates, they are occasionally stretched too thin, making it difficult to respond rapidly to crisis situations. If a freelance service provider is busy with another client, ill, on a trip, or in training, the absence of fallback personnel may require your company to go without assistance during an IT crisis. As your company grows, system unavailability and problems with vital applications become more costly. The money you thought you were conserving on an independent can be eaten up quickly by reduced productivity. Progent offers a ready source of reserve support experts to insure your IT system remains up and running.

  • Create a Solid Foundation for Smooth Expansion
    Businesses often start with an information architecture implemented on a modest budget. Lacking a robust infrastructure, band-aid repairs often get thrown on top of a shaky foundation. When a company grows, reliability and expandability issues can impede the productivity of the organization. These poorly designed environments require careful analysis, intelligent long-term planning, and wide technical expertise to evolve to a system infrastructure that can offer the solid foundation to handle current business demands and simplify future growth.

  • Work with Problem Solvers Rather Than Technology Resellers
    Smaller offices need guidance and technical training to navigate through an ever more complex array of product alternatives capable of promoting business success and improving efficiency. These companies do not need a computer engineer who is motivated to sell a certain vendor's products. Network consulting and product sales can lead to a situation where the proposed solution is built around a predetermined product instead of the genuine requirements of a client. Progent eliminates these conflicts by selling only services rather than products. This allows Progent to align IT expertise with the best needs of clients.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of IT knowledge, fine tuned remote support tools, and understanding of corporate IT allow businesses to avoid the limitations associated with exclusive reliance on smaller service organizations, independent freelance consultants, or limited in-house resources.

Progent stands out by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, at the front lines of IT support, executing a wide range of IT tasks for an extensive mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This ensures that you get not just world-class technical help, but also a consultant with field-tested approaches for using computer knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and in-person help by the minute. As a result, you are charged just for received support. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no minimum fee and asks no retainer for support services delivered during normal working hours. Many service firms impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you won't be tempted to permit less critical problems to fester.

  • Complete Records of IT Services
    Progent has created a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or small support firms who provide minimal documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation transmitted by every staff member to every client. The practice of detailing and archiving support activity allows more effective support and eliminates a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service companies to offer 24x7 network monitoring services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager causes your network maintenance to be anticipatory rather than reactive. By anticipating potential problems before they result in lost productivity, network monitoring can save your IT network from painful and expensive service disruptions.
How Does Our Company Start Getting Remote Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



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    Progent can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment.

  • Microsoft Expert Chesapeake-Norfolk Small Office Computer Consultants
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  • Chesapeake Administration
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  • 24 Hour Integration Consulting Chesapeake, Virginia
  • Services Remote Network Monitoring ProSight Managed Services Consultancy
  • Short Term IT Staffing Computer Consultant Setup and Support On Demand IT Staff Augmentation Services
  • Chesapeake Small Office Computer Consultant
  • Small Business Network Engineers Small Business Consulting Group
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    • Chief Information Officer Setup and Support
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    Progent can provide the temporary assistance of a veteran CIO to provide a broad perspective to assist you select and maintain IT technology to match your present needs and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer services provide economic leverage to organizations who want to maximize the benefits from their network expenditures but who are without the budget or unwilling to add one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique position to offer objective advice as well as advanced technical help for building and maintaining IT solutions that match the particular requirements of your business.

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  • Solaris Network Security Testing 24/7 Forensics Services Solaris

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    Progent's webinar training classes offer small companies the affordability, ease, and versatility of web-based seminars and the proven pedagogic techniques of experienced instructors who use sophisticated technology to reproduce live, interactive classes. Progent can provide webinar training for popular desktop software including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management reporting software such as Microsoft Dynamics GP; as well as other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.

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  • South Hampton Roads MS Dynamics GP Chesapeake Partner - SQL Server Help MS Dynamics GP-Software Vendor nearby Chesapeake - Reporting Help Chesapeake Hampton Roads
  • Specialist Mac Phone-based Engineers macOS Remote

    • Oracle 11g Migration Consultants
    Development Firms Oracle RDBMS

    Progent can provide fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.

  • Specialist SCCM 2012 Mobile Device Management Online Support Configuration Manager 2012
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  • Expert Chesapeake, VA
  • Sun Solaris Consultant Services Consultant Sun Solaris
  • Support Microsoft SharePoint Server 2013 Chesapeake Hampton Roads Chesapeake Hampton Roads SharePoint Server 2013 On-site Technical Support
  • Microsoft Certified Expert Chesapeake, Virginia IT Service Providers
  • Support Services Flex Series Wireless Controller prime infrastructure Support and Setup
  • Support and Setup ISA 2004 Standard Edition Server Consulting Internet Security and Acceleration Server
  • System Center Operations Manager Integration Services Microsoft System Center Operations Manager Technical Support Services
  • Technical Support Services Suse Linux Red Hat Linux Remote Troubleshooting
  • Technology Consulting Services Offsite Workforce Collaboration Configuration At Home Workers Collaboration
  • Top Crypto Repair Consultants Chesapeake Virginia Chesapeake Crypto-Ransomware Recovery Help
  • Top Knowledge Transfer Technical Support Cisco Certified IT Training Remote Consulting
  • Top Online Support Services wi-fi controller wi-fi controller Setup and Support
  • Top Rated Email Polymorphic Virus Protection Professional ProSight Email Spyware Protection Consultants

    • Sun Solaris Remote Consultants
    UNIX Online Phone Support Services

    Progent offers nationwide urgent help and consulting services for companies that operate Sun Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Online network consulting provides optimum leverage for your IT dollar by preserving client productivity and limiting the time billed for computer repair services. Sophisticated online support utilities and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and money by going to your site. In most of situations your network problems can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISM certified security specialists to assist you with the most challenging network problems.

  • Top Setup and Support Microsoft Windows 2003 Specialists Windows Server 2003
  • Top Support Firepower NGFW Firewalls Cisco Firepower Configuration Remote Support
  • Top Technical Support Services Exchange Server 2016 Upgrade MCSE Expert Certified Exchange 2016 Mailbox migration Remote Consulting
  • CISM Security Security Chesapeake, Virginia Consulting Service Firm
  • Troubleshooting Windows Server 2019 Security and Compliance 24/7/365 Windows Server 2019 and SQL Server Remote Consulting

    • Case Studies Microsoft Operations Manager
    Example Application Operations Manager

    Before Progent’s MOM-based solution, system problems were approached reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent can now fix system troubles before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before clients are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class service continuity, security and performance.

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    • 24-7 Online Support Virtual Support Desk
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    Progent provides several essential types of Helpdesk services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients easy access to a dependable support resource with extensive experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to company performance. Progent's goal is to resolve and not simply report problems.

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  • Windows 2019 Server Information Technology Outsourcing Firms Chesapeake Virginia Windows 2019 Server Network Management Chesapeake, VA
  • Windows Server 2012 R2 Hyper-V Information Technology Consulting Hyper-V 3.0 Virtual Engineer

    • CCDP Expert Certified Aironet AP Management Onsite Technical Support
    Technical Consultant Aironet 4800 Access Point

    Progent's Cisco certified wireless networking experts offer affordable online and onsite help for end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to design and manage Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.

  • Windows Server 2016 On-site Technical Support Windows Server 2016 and SCVMM Specialists

    • SharePoint Workspace 2010 IT Services
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    Progent's Microsoft engineers can provide affordable online technical support and programming services to assist your business to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from earlier releases of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

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    • 24x7x365 Google Cloud hybrid cloud solutions Consultant
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    Progent can provide cost-effective online and onsite support to help businesses to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.

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  • Work from Home Helpdesk Remote Support Work from Home Helpdesk Online Technical Support

    • Windows Server 2012 R2 Data Deduplication IT Services
    Windows Server 2012 R2 Security Support and Integration

    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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