Fast and Affordable Remote Technical Support for Chesapeake Virginia Computer Systems
Immediate Online Support for Chesapeake SystemsFor businesses in Chesapeake Virginia, Progent offers remote support for computer systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided remote support to businesses in all 50 states in the United States. (See testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to handle challenging networking problems, plus the services of CISA and CISSP-certified security consultants to help with high-level security design and troubleshooting issues.

Progent's online support experts offer exceptional value due to the fact that they possess the practical background and are equipped with the sophisticated tools needed to resolve most information system issues quickly. This reduces immediate expenses because service calls require fewer billable minutes. Online support also avoids the cost of sending a consultant to your office. Your organization benefits even more in incidental costs by reducing or avoiding network downtime and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive online consulting expertise is especially important for businesses that are dependent on public clouds for vital infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing model for online help is structured to leverage your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are charged only for the services that you actually get. Unlike many online support companies, Progent imposes no service activation surcharge or minimum fees. Progent's per-minute granularity and simple policy for billing save you from scenarios where quick fixes somehow turn into substantial bills. Progent's skill at solving problems quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a collection of optimized tools and field-proven processes which ensure the maximum level of efficiency for remote help and troubleshooting for computer networks of any size. Progent provides protected VPN support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the engineers of Progent's remote service group to access your company's system remotely without compromising system security.

Progent's advanced service database application stores extensive documentation describing the support that Progent's customers have received. Progent's team service personnel have the benefit of the history of assistance rendered to every client by every Progent engineer. This database of problems and solutions is stored as an easily searchable internal knowledge base that allows Progent's online technical engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's extensive list of certifications and working relationships with important vendors including Cisco and Microsoft make available other vast technical support knowledge bases and permit quick response from vendors' in-house support staff with the result that Progent's online consulting specialists are able to come up with the best resolutions in the least time.

Remote services offered by Progent to customers in Chesapeake Virginia include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same advanced technology used by many of the world's top enterprises. The ProSight series of IT management outsourcing services addresses all critical aspects of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with legal and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to create ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup processes and enable transparent backup and fast recovery of critical files/folders, apps, system images, plus virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or software bugs. Managed backup services in the ProSight Data Protection Services portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your dynamic information network. In addition to optimizing the protection and functionality of your IT environment, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic projects and tasks that deliver the highest business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected application and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used as this added means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To learn more about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require important software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you�re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent information assurance expert. The fact-finding interview is intended to assess your company's ability either to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the services of seasoned remote consulting experts for special IT programs. Billing rates for ongoing development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology enables clients to execute critical initiatives economically and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that handles all aspects of remote desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk Call Center consulting expertise can assist you in establishing an effective new Help Desk or improving your current organization, evaluating or customizing Call Center software products to handle the particular demands of your business, or providing occasional phone support personnel to supplement your internal Help Desk Call Center resources during demanding situations such as software transitions, mass updates, or installing brand new business software.

    Progent's Call Center team of experienced information technology professionals offers your computer users in Chesapeake Virginia immediate assistance from a reliable technical support resource with substantial background offering telephone-based consulting and online troubleshooting for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk Call Center recognition as a crucial contributor to company success, and Progent's target is to fix instead of just report IT problems.

  • Applications Support: Education, Development, and Integration
    Progent's Applications Experts staff can supply online advanced consulting expertise and training in special business application areas that include ERP, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting, programming, and training for Microsoft business applications such as CRM, Project, Office Word, and Microsoft 365 Excel. To read additional information on Progent's expertise, custom development, and education offerings, visit Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts offer world-class remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent offers businesses in Chesapeake Virginia remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can customize Operations Manager to accommodate your environment so your IT support is proactive rather than reactive. By spotting possible trouble spots before they grow into full-scale emergencies, automated monitoring can avoid stressful and costly information system crises. Progent can also provide help with system monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or environments that incorporate a variety of platforms.
How Your Chesapeake Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent remote support with Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or go to Contact Progent. For offices and new ventures in Chesapeake Virginia, Progent's online network support engineers are ready to provide expert and affordable system support whenever your organization requires it. Long experience offering online repair services has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop world-class troubleshooting skills and to refine remote connectivity tools to repair network problems rapidly while avoiding the cost and lost time that comes with on-premises support calls.

Even if your Chesapeake office relies on a local freelance support technician or employs an in-house IT staff that can handle the majority of computer problems, Progent's Microsoft and Cisco certified consultants can still provide a convenient and seamless virtual extension of your local resources for situations when your usual IT support personnel either lack the time or the knowledge to resolve unexpected network emergencies or particularly complex integration problems.

Benefits of Progent's IT Support for Companies in Chesapeake Virginia
Progent's remote technical help services enable your Chesapeake company to enjoy the benefits of immediate, enterprise-level IT support without the expense of managing a full-time IT staff. Your network will acquire greater strategic value by being increasingly available, efficient, and protected. Advantages to your business include:

  • Seamless remote expansion of your local IT resources
    With most offices in Chesapeake Virginia, local network support providers, whether consisting of freelance consultants or a full-time IT staff, can solve the majority of technical issues. On the other hand, major troubles can occur when local resources are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your onsite service people. In these cases, Progent's online service professionals provide an easy, fast, and affordable way to supplement your local help and to convey useful information to improve your ability to resolve future issues locally.

  • Less Dependence on Freelance Consultants
    For network maintenance, smaller organizations commonly depend on individual freelance service providers. Although freelance consultants carry less overhead than big service companies and can often charge marginally less, they are sometimes overbooked, making it impossible to respond quickly to crisis situations. If an independent service provider is busy with another customer, ill, on a trip, or in training, the absence of fallback personnel may require your business to wait for assistance during an emergency. As your company expands, network unavailability and problems with critical applications become more expensive. The budget you thought you were saving on a freelancer can be eaten up fast by lost productivity. Progent offers a ready source of reserve service expertise to insure your network is always up and running.

  • Create a Solid Basis for Seamless Expansion
    Businesses often start with an IT architecture implemented on a modest budget. Without a robust framework, band-aid repairs often get piled on top of an unstable foundation. As a company grows, reliability and expandability problems can hinder the productivity of the organization. Such poorly built environments need proper analysis, intelligent strategic planning, and broad-based technical expertise to upgrade to a network infrastructure able to offer the solid foundation to meet current business requirements and facilitate future expansion.

  • Work with Problem Solvers Instead of Product Sellers
    Smaller offices need guidance and technical education to navigate through an ever more complicated array of product options capable of promoting business growth and enhancing productivity. Businesses hardly need a network engineer who is motivated to sell a certain vendor's technology. Network consulting and product selling can lead to a scenario where the recommended solution is designed around a predetermined technology rather than the genuine requirements of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This enables Progent to match IT expertise with the best interests of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT knowledge, fine tuned remote support software, and understanding of enterprise networking allow businesses to escape the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does Our Company Start Getting Remote Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.

An index of content::

  • 24 Hour Specialist Microsoft Virtual Server Administration Microsoft Server Consolidation Outsourcing
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  • 24/7 ISA 2004 Standard Edition Server Remote Support Services Microsoft Certified Internet Security and Acceleration Server Computer Engineer

  • Microsoft Certified Partner Internet Data Center Professional
    Fault-tolerant Data Center Consulting

    Progent's Data Center engineers can show you how to identify high availability data centers that match the specific needs of your company. High availability co-location sites are especially attractive to small organizations because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full range of engineering and support services.

  • 24/7/365 SharePoint Server 2019 IT Services SharePoint Server 2013 Computer Engineer

  • Emergency VMware Integration Support
    VMware Cross vCenter NSX Specialist

    Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

  • 64-bit Processing Professionals 64-bit Migration Specialist

  • Apple OS X and macOS Online Consulting
    Apple iPhone Specialists

    Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and Exchange Server help, security services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business networks built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, safe, fast and able to achieve your organization's objectives.

  • 800 Series ISR Router Setup and Support 24-7 Meraki MX router Support and Setup

  • Remote Microsoft Exchange Upgrade Configuration
    Exchange 2003 Upgrade Remote Technical Support

    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.

  • After Hours Oracle Database Resource Manage Specialist Oracle database Contract Development
  • After Hours Technology Consulting Juniper SSL Router Network Security Auditing Juniper SA700 SSL VPN

  • Award Winning Consultants VMware Disaster Recovery
    VMware Site Recovery Manager Consulting Services

    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering applications and services quickly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, configure, test and administer a DR system based on VMware Site Recovery Manager.

  • Aironet 1700 Access Point Support and Setup Emergency Aironet Wi-Fi AP Management Consultant Services
  • Aironet Access Point Security Support Aironet AP Management Support Outsourcing

  • Intune Online Help
    Intune and Windows 8.1 Online Consulting

    Progent's Intune consultants can help you to understand the strategic case for adopting Microsoft Intune for administering your web-facing mobile computers including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can assist your company to define security and compliance policies, set up test systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune solution.

  • At Home Workers Infrastructure Support and Integration Remote Workers Infrastructure Consultant Services
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  • Independent Cisco CCIE Contractor Contract Jobs
    Top Ranked Independent MRP Consultant Freelance Jobs

    Our Experts Group provides support in important technologies such as Macintosh networking and applications; Support for Linux-powered, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom applications design and deployment; Web site, eCommerce, EDI, and customer portal design and deployment; Database management and efficiency help; Business intelligence consulting; and Telecom architecture consulting.

  • BlackBerry Redirector Consulting Services BlackBerry Exchange Information Technology Consulting
  • BlackBerry Synchronization Support and Help BlackBerry Wireless Computer Consultants
  • Blackberry Consult BlackBerry Enterprise Server Help and Support
  • CISA Certified Security Audit Professional CISA Cybersecurity Audit Consulting

  • CCIE Expert Certified Meraki MR55 Access Point Consulting Services
    Largest Meraki Wi-Fi AP Professional

    Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and support services to help your organization to design, configure, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also help you to plan and implement hybrid networks that combine local and cloud-hosted services and that provide seamless connectivity, advanced security and compliance, streamlined management, and dependable performance for all your wired and wireless devices.

  • CISM Certified Security Management Technology Professional Top CISM Certified Cybersecurity Management Professional

  • Engineers VMware Site Recovery Manager Compliance
    VMware NSX Architecture Professional

    VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a DR solution based on VMware SRM and VMware NSX.

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    Citrix has developed a comprehensive family of platforms that provide advanced manageability, scalability, and responsiveness for server virtualization and for centralized delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix technology and show you how to design, validate, implement, troubleshoot, and maintain Citrix solutions.

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  • Remote Server Management Professional
    Dell DRAC Engineer

    Remote management cards give network administrators full control of a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

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  • ProSight Network Infrastructure Monitoring Setup and Support
    ProSight Network Infrastructure Monitoring Remote Support Services

    Progents ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance problems.

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  • Azure Disaster Recovery Services
    Development Firm Microsoft Azure IPsec configuration

    Progent can assist you with every phase of Azure cloud integration such as needs analysis, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so that your users can securely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud environment that transparently combines physical datacenters with Azure resources.

  • Cisco Recovery Services 24-7 Cisco Information Technology Outsourcing Firm Chesapeake Hampton Roads, U.S.A.
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  • Network Engineers Job
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    Progent is seeking to hire fulltime, solutions-oriented Microsoft certified engineers with MCSE certification; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and high-end system design experts with a background in mobile access, wireless connectivity, fault tolerance, workplace recovery, data protection, and server virtualization. Progent also seeks professionals who can work on our staff of desktop support technicians and off-site troubleshooting professionals. In addition, We are seeking talented managers able to perform productively in Progent's high-growth, virtual office environment.

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    Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that mix Mac with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows systems.

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    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are as far as 300km away from one another. Progent's roster of veteran network consultants can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster DR solution to verify adherence with information assurance standards and regulatory requirements.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Microsoft Dynamics GP (Great Plains) Premier Partner near Chesapeake - Recovery Experts Chesapeake, South Hampton Roads 24-Hour Chesapeake Microsoft Dynamics GP-Software Customization Expert Chesapeake
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    Microsoft Dynamics GP/Great Plains software includes analytics and reporting features that let you track all business processes, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that allow you to understand your business more completely, converting raw data into valuable business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

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    Microsoft CRM helps mid-market businesses nurture positive customer relationships. Integrated Sales and Customer Service modules enable employees to share data to help promote selling success and offer steady, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you combine Microsoft CRM with your sales or customer support databases.

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    Progents team of expert software programmers, relational database architects, and project managers can assist large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database designers and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional data sources such as SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can help businesses to create, expand, repair, or migrate web-based applications to utilize the most current web technology.

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    Windows 2003 Online Support

    Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, update, and support services include system design, deployment, project management, in-person and remote network support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.

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    Progent's wireless site survey services make it easy to design, install and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and debugging a functioning wireless network.

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    Progent can provide onsite training designed for people who want to expand their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for macOS and Mac OS X applications.

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    Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's support experts in Mac and Windows technology can help you integrate Mac and Windows systems into seamless networks with full sharing and workgroup support. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide world class support to businesses that depend on these platforms to keep their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Progent can help your company to create, deploy and debug a backup solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to create a backup solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from user mistakes, computer glitches, malicious insiders, and malware assaults like ransomware. For more information, visit ProSight DPS 360 Backup services.

  • Specialist Exchange Server 2010 Upgrade 24-7 Exchange 2010 On-site Technical Support

  • Consultant Services QTS Sacramento Colocation Center
    QTS Sacramento Colocation Center Consultancy

    The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if you are considering migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a variety of affordable consulting services including colocation migration, system deployment and upgrades, network improvements, comprehensive project management, virtual server expertise, offsite monitoring, streamlined network management, application development, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.

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    Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Progent can help you to design and implement an efficient transition from a Sun Solaris-powered IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your information and minimize business disruption by developing an efficient migration plan that protects your existing investments in Solaris software and technology. UNIX-to-Windows migration consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, MS Exchange migration expertise, information and application porting, and processor and storage system transition and economization.

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    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces little competition. Mid-size companies who work with familiar independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.

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    Progent's seasoned ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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  • Microsoft Windows Server Essentials and SQL Server Consultants
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    Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small businesses to make the move from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based design for your computing environment. Progent offers full-service project management support to help you design and carry out an efficient migration to Windows Server Essentials, Microsoft 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting, technical support, and customized training.

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