Consulting Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most popular products for maintaining mobile connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Cheyenne, Wyoming companies support from BlackBerry-certified professionals who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations often resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
United States
(307) 459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
United States
(970) 432-0500 Fort Collins Network Support Services


Technical Expertise for BlackBerry BES Server
Research in Motion's advanced platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, Lotus, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of critical administrative tasks that span from BlackBerry deployment and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device software remotely
  • Manage user and group configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices remotely
  • Establish specialized administration roles
  • Monitor and report on the health of your system

Progent's Online BlackBerry-certified Support is Quick and Affordable
For companies in Cheyenne, Wyoming who need fast and affordable help from a qualified RIM BlackBerry consultant, Progent delivers efficient online assistance from a seasoned network support team who have delivered IT solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix technical issues rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry technologies and offer professional help in areas including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also help your company to troubleshoot a broad array of problems concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote help for small company networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support costs at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and install appropriate security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage training.

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    Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems.

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    Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient utilization of servers, streamlined operations, enhanced network uptime, and easier manageability. Typical uses for virtual machines include hardware consolidation, economical hosts for line-of-business legacy software running on obsolete operating systems, and affordable isolation of program development or evaluation environments from production systems.

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  • SharePoint Remote Technical Support 24 Hour Microsoft Office SharePoint Server 2013 Remote Support
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  • BlackBerry Wireless Networking Specialist Cheyenne WY
  • SonicWall Ransomware Protection Firewall Setup Emergency SonicWall Gateway Security Suite Security Consultant
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  • Specialist ISA 2006 Firewall Internet Security and Acceleration Server 2006 Computer Consulting
  • Specialists Linux Sun Solaris Technology Professional
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  • Sun Solaris Consult Top Rated CCNP Certified UNIX Setup Service
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  • Supplemental Help Desk Remote Technical Support 24-Hour MCSE Expert Certified Extended Call Desk Information Technology Consulting
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  • Teleworkers Cheyenne Expertise - Video Conferencing Technology Consultants Cheyenne-Casper At Home Workers Cheyenne Consulting - Voice/Video Conferencing Technology Consultants Cheyenne-Casper, Wyoming
  • Teleworkers Consultants near Cheyenne - IP Voice Technology Consultants Cheyenne, Wyoming Cheyenne At Home Workers IP Voice Systems Consulting Services Cheyenne Wyoming
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    Technical Consultant Exchange 2019 Hybrid Deployment

    Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.

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    Progent's pricing policy is to bill for phone support and in-person help by the minute. As a result, you are charged only for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and requires no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with big invoices for quick fixes so you will not be tempted to allow simple problems to stay unaddressed.

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    Immediate Microsoft Dynamics CRM Computer Consulting

    Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share information to help improve sales success and deliver consistent, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.

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    Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi wireless APs for your business and assist you to design, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and throughput.

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