Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Cheyenne, Wyoming companies support from BlackBerry-premier consultants who can assist businesses to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of any size, effective integration and maintenance of BlackBerry technology has grown increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for integrating RIM BlackBerry products seamlessly into their information network.

Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
United States
(307) 459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
United States
(970) 432-0500 Fort Collins Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry smartphones, offering a centralized solution for handling critical tasks such as smartphone deployment, updates, and deactivation while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server features a wealth of security options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BES Server also allows excellent flexibility in adjusting degrees of security to match the specific needs of your mobile environment. Progent's BlackBerry certified engineers can assist your company to choose advanced security features and activate them remotely. Examples of these wirelessly configurable security features are:

  • Disable a BlackBerry smartphone
  • Wipe information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also provides versatility in determining how to prevent BlackBerry users from loading or running unsecure or unauthorized programs. Progent can help you to choose blocking techniques such as:

  • List precisely which programs are allowed on the device
  • Block external applications from using persistent storage on the BlackBerry device
  • Select which functions external programs can access on the smartphone
  • Restrict the kinds of access external applications running on the device can initialize
  • Prevent all third-party programs from being installed or executed on the device

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, system architecture, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to create a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning alternatives for software versions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Exchange 2013 incorporates major enhancements to the capabilities of Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements affect key facets of IT such as manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange 2013.

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    Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts can provide remote and onsite support services to help your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration.

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    For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network consultants offer a range of network support services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, local or remote emergency support, and troubleshooting for data center hosting facilities. A Progent network consultant can show you how to design a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent's Microsoft Premier consultants can help major enterprises design, integrate and maintain major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.

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    Mid-sized companies can derive all the benefits of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier Certified network consulting professionals. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size company information systems enterprise-class availability, security and productivity.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with any number of APs can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of UniFi products for your environment and assist you to plan, install, administer, and maintain your UniFi solution.

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