Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for achieving location-independent access to email, scheduling, web-based programs, and other vital business information. Progent offers Cheyenne, Wyoming companies the expertise of BlackBerry-premier professionals who can assist organizations to manage their BlackBerry deployments or transition efficiently to a current smartphone solution.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses frequently resort to outside support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and safely.
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
Progent locations in Fort Collins Metro Area
Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, offering a centralized solution for controlling critical tasks such as device deployment, upgrades, and retirement while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and allows remote synchronization.
BES Server features a wealth of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard or Triple DES. BES Server also allows excellent flexibility in selecting levels of security to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and enable them remotely. Examples of these wirelessly configurable security settings are:
- Disable a BlackBerry smartphone
- Wipe data from a lost or stolen device
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting how to keep BlackBerry users from installing or executing unsecure or prohibited software. Progent can help you to choose protective processes such as:
- Specify precisely what programs are permitted on the device
- Block external software from using persistent memory on the BlackBerry device
- Determine which functions external software can access on the device
- Restrict the kinds of connections third-party programs running on the BlackBerry device can initialize
- Prevent all external programs from being loaded or executed on the BlackBerry device
Professional BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible remotely to provide prompt technical help to businesses in the Cheyenne area or anywhere in Wyoming. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce IT service expenses in each state in the U.S. and built a large base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of issues associated with BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can also assist you to resolve a wide range of issues concerning synchronization, handset recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs at a minimum and, by handling problems quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help you to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Qualified Consultant
To get in touch with Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.