Consulting Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business data. Progent can provide Cheyenne, Wyoming businesses the expertise of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has grown more difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small companies an affordable solution for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you track and control BlackBerry smartphones across your company, define security policies that are right for your business, customize mobile software, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
United States
(307) 459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
United States
(970) 432-0500 Fort Collins Network Support Services


Consulting Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry devices, providing a single solution for handling key jobs like smartphone installation, upgrades, and deactivation and also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange Server, Groupwise, or Domino messaging servers and BlackBerry smartphones and allows remote synchronization.

RIM BlackBerry Enterprise Server Integration Support

BES Server includes a variety of data protection options beginning with automatic data encryption of information sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent versatility in adjusting degrees of security to match the special needs of your company's network. Progent's BlackBerry certified consultants can help your company to select advanced security features and enable them wirelessly. Samples of these over-the-air selectable security features are:

  • Disable a BlackBerry smartphone
  • Erase information from a missing smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malware

BlackBerry Enterprise Server also provides versatility in determining how to prevent BlackBerry users from loading or executing unsafe or prohibited programs. Progent can help you to select protective processes like:

  • List precisely which applications are allowed on the device
  • Prevent third-party programs from using persistent storage on the BlackBerry smartphone
  • Determine which functions third-party applications can access on the device
  • Limit the types of access external programs running on the BlackBerry device can establish
  • Block all external applications from being installed or run on the BlackBerry smartphone

Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Cheyenne, Wyoming who require fast and economical help from a qualified BlackBerry support expert, Progent delivers efficient online assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel costs and lets engineers fix problems quickly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide expert help in areas including resolving synchronization issues, deploying BlackBerry BES Server, and designing a protected, high-availability system architecture for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses low and, by handling issues promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help you to determine which administration approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Qualified Specialist
To ask Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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