Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time among the most successful solutions for maintaining location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent offers Cheyenne, Wyoming businesses the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient remote support model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Technical Support Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during transit to ensure maximum data protection. BES Server also streamlines a broad selection of key management jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user and group settings with BES Server's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and support BES Server's high-availability infrastructure based on virtualization
  • Deploy BlackBerry devices remotely
  • Set specialized administration roles
  • Monitor and analyze the overall health of your BlackBerry solution

Expert RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's authorized BlackBerry engineers are available by phone to deliver expert technical help to companies in the Cheyenne region or anywhere in the state of Wyoming. Progent's experienced online consulting team has helped businesses resolve computer problems and cut IT service expenses in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide remote help for a wide array of technologies associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements assessment, system design, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize network security, Progent's BlackBerry expert can assist your company to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.