Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web applications, and other vital business data. Progent offers Cheyenne, Wyoming businesses support from BlackBerry-premier consultants who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the complexity of small company networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for organizations regardless of size, effective integration and support of BlackBerry solutions has become increasingly challenging. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often turn to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven online service delivery model, provides small companies an affordable alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your company with SQL Server 2019 integration support, SQL Server 2016 migration and management support, and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and safely.
Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
City | Address | Phone | Link |
Cheyenne | 1712 Pioneer Avenue Cheyenne, WY 82001 United States |
(307) 459-3900 | Cheyenne Network Support Services |
Fort Collins | 2580 East Harmony Road, Suite 201 Fort Collins, CO 80909 United States |
(970) 432-0500 | Fort Collins Network Support Services |
Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of BlackBerry smartphones, providing a centralized platform for controlling key tasks such as smartphone deployment, upgrades, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.
BES Server provides a variety of security options starting with advanced data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the specific needs of your network. Progent's BlackBerry authorized consultants can assist you to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings are:
BlackBerry Enterprise Server also provides versatility in selecting ways to keep users from installing or running unsafe or prohibited applications. Progent can assist you to select blocking techniques such as:
Professional RIM BlackBerry Consulting and Technical Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert assistance to businesses in the Cheyenne region or anywhere in Wyoming. Progent's seasoned remote consulting experts have helped IT organizations solve network issues and reduce IT service costs in every state in the U.S. and built a substantial following of satisfied clients. (See Progent's client testimonials.)
Progent offers remote help for a wide selection of technologies associated with BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can also help you to troubleshoot a wide array of issues associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote help for small business IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs low and, by resolving issues promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and assist your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, deploy access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Contact Progent for Support from a BlackBerry-Certified Consultant
To ask Progent about engineering help for BlackBerry mobile wireless integration, call