Consulting Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular solutions for achieving mobile access to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Cheyenne, Wyoming businesses the expertise of BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the standard for companies of any size, effective deployment and maintenance of BlackBerry solutions has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently resort to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for integrating BlackBerry technology productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile software, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
United States
(307) 459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
United States
(970) 432-0500 Fort Collins Network Support Services


Consulting Help for BlackBerry BES Server
Research in Motion's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool allows Exchange, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of critical management tasks that span from BlackBerry configuration and upgrades to mobile security and high availability.

BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device firmware wirelessly
  • Manage client settings with BES Server's vast library of IT policies

Progent's BlackBerry-premier consultants can also assist you to utilize BlackBerry BES Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BlackBerry's fault-tolerant infrastructure using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Automatically track and analyze the health of your BlackBerry system

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can in addition assist you to resolve a broad range of problems concerning synchronization, device detection, messaging consistency, web browsing, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote help for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support costs low and, by resolving problems quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to define and implement sensible security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry expert can assist you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
In order to contact Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the particular requirements of your business. High availability off-site data centers are especially appealing to small organizations because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center with even a basic degree of fault tolerance is too costly for most small businesses. Progent can show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full array of engineering and support services.

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    If you are developing Linux-based software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant hassle of maintaining your company information system. Through the use of automated network monitoring and by providing online and in-person support as your company needs it, Progent represents an economical solution for maintaining an information network that provides excellent reliability, security, and efficiency. Progent's UNIX/Linux developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, network monitoring, and Helpdesk support.

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    Progent's Microsoft-certified consultants offer online or onsite expertise to help companies of any size to plan, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving especially challenging problems, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.

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    Progent's Linux support experts offer small and mid-size businesses and software developers support for administering and maintaining Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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    Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage handheld computers and smart portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system safe.

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    Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.

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    Microsoft supports seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is completed on schedule and within budget.

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