Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business data. Progent offers Cheyenne, Wyoming businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry deployments or transition efficiently to a more popular mobile solution.
As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has become more difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered quickly and safely.
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Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.
Progent locations in Fort Collins Metro Area
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server offers companies a single and secure source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs such a calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email as well as to IM-capable software via Microsoft Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can assist you to plan, implement, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a wide array of issues associated with synchronization, device detection, email consistency, web browsing, wireless connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote support for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support expenses low and, by dealing with problems promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and assist you to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, system design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management approach and physical components match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry consultant can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.