Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most popular solutions for maintaining location-independent access to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Cheyenne, Wyoming companies support from BlackBerry-certified consultants who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a more popular mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for companies regardless of size, successful deployment and support of BlackBerry solutions has become increasingly difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
307-459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
970-432-0500 Fort Collins Network Support Services


Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of RIM BlackBerry smartphones, providing a centralized platform for handling key jobs like device deployment, upgrades, and retirement while also providing a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and supports remote synchronization.

RIM BlackBerry Enterprise Server Configuration Help

BlackBerry BES Server includes a wealth of security options beginning with automatic data encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple DES. BlackBerry Enterprise Server also permits great flexibility in selecting levels of security to match the special needs of your company's network. Progent's BlackBerry authorized engineers can help you to select advanced security functions and enable them remotely. Examples of these wirelessly selectable security settings include:

  • Lock down a BlackBerry smartphone
  • Erase information from a misplaced or stolen device
  • Disable Bluetooth
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also offers versatility in selecting mechanisms to prevent BlackBerry users from installing or running unsecure or unauthorized software. Progent can assist you to choose blocking processes such as:

  • List exactly what programs are allowed on the device
  • Block external programs from allocating persistent memory on the BlackBerry smartphone
  • Determine what resources external software can access on the device
  • Limit the types of connections external software running on the device can initialize
  • Prevent all external applications from being loaded or run on the BlackBerry device

Professional BlackBerry Technical Services Available Online from Progent
Progent's certified BlackBerry support specialists are available online to deliver expert assistance to businesses in the Cheyenne region or anywhere in the state of Wyoming. Progent's seasoned online technical support experts have helped IT organizations resolve computer issues and cut support costs in every state in the U.S. and built a large following of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide array of issues related to RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help you to carry out basic technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can also help your company to resolve a broad array of problems associated with synchronization, handset detection, messaging consistency, web browsing, mobile connections, Instant Messaging, desktop application installation, and Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small office networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry technical support expenses low and, by solving issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
To get in touch with Progent about professional assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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