Consulting Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular solutions for maintaining location-independent connectivity to email, calendars, web applications, and other vital business information. Progent can provide Cheyenne, Wyoming businesses support from BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or migrate smoothly to a modern mobile solution.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and support of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry-based solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, provides small companies a budget-friendly alternative for incorporating BlackBerry products productively into their information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.

Fort Collins Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Fort Collins and Southern Wyoming Areas.

Onsite IT Consulting
Progent locations in Fort Collins Metro Area

City Address Phone Link
Cheyenne 1712 Pioneer Avenue
Cheyenne, WY 82001
United States
(307) 459-3900 Cheyenne Network Support Services
Fort Collins 2580 East Harmony Road, Suite 201
Fort Collins, CO 80909
United States
(970) 432-0500 Fort Collins Network Support Services


Consulting and Technical Support for BlackBerry Enterprise Server (BES)
RIM's advanced platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful software allows Microsoft Exchange Server, Lotus Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted in wireless transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of vital management jobs ranging from smartphone deployment and upgrades to wireless security and high availability.

BlackBerry BES Server Integration Help

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage user and group settings with BlackBerry's vast selection of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry devices wirelessly
  • Establish specialized administration roles
  • Monitor and report on the overall health of your solution

Progent's Remote BlackBerry-certified Support is Fast and Affordable
For companies in Cheyenne, Wyoming who want fast and economical access to a qualified RIM BlackBerry consultant, Progent delivers efficient online help from a seasoned support team who have provided IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online consulting services eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert help in areas such as resolving synchronization issues, configuring BlackBerry BES Server, and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can also help your company to troubleshoot a wide range of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, system design, roll-out strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which management approach and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    For mid-size businesses who need IT consulting services, Progent can deliver an array of options such as on-site help, remote assistance, off-site Call Center, round-the-clock support with remote system monitoring, emergency staff augmentation, site relocation services, application programming, and professional consulting. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers professional onsite support for fixing technical issues quickly and affordably.

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    Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online services to help you to design, develop, test, deploy, manage, and debug business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a specific problem related to Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the special requirements of individual users or teams.

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    Email Guard by Postini offers continually upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and anti-virus service offering. Progentís certified e-mail protection professionals can show you how to create an email protection strategy that includes antispam and anti-virus technologies and processes.

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    Microsoft Forefront TMG 2010 is based on the powerful security technologies of ISA Server and offers a easily administered Internet gateway that acts as a one-server solution for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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