Progent's Ransomware Settlement Negotiation Consulting in Cheyenne
Ransomware Solutions ExpertsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an acceptable settlement is a complicated exercise that requires a combination of real-word experience, IT skills and business acumen. It also demands close co-operation with the ransomware victim's IT team and the cyber insurance provider, if there is one. Because the top goal of the ransomware target is fast recovery, it is vital to deploy recovery teams that work effectively, concurrently, and in close communication. Progent has the scope of technical knowledge and the depth of experts to complement your network support team and restore your network rapidly and affordably.

Services available from Progent's ransomware settlement experts include:

  • Establishing the kind of ransomware used in the assault
  • Identifying and communicating with the hacker
  • Assessing the recovery risk
  • Validating the TA's decryption tool
  • Agreeing on a settlement range with the victim and the cyber insurance provider
  • Negotiating a settlement amount and schedule with the TA
  • Checking adherence to anti-money laundering laws
  • Managing the crypto-currency transfer to the hacker
  • Receiving, learning, and using the hacker's decryptor tool
  • If necessary, contacting the threat actor for technical help with the decryption tool
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints to arrest the progress of the attack
  • Creating digital copies of every compromised device and data store to allow forensics without interfering with recovery
  • Adding A/V protection to all clean endpoints
  • Salvaging data from air-gapped restores or unscathed machines
  • Creating a pristine recovery environment
  • Remapping and reconnecting datastores to match precisely their pre-encryption condition
After the decryption utility has been learned, Progent can assist you to restore machines and software services to their original state. Progent can also assist you to perform a forensics investigation and generate a document to share with the insurance carrier. This document identifies cybersecurity vulnerabilities that need to be eliminated and suggests actions to be taken to block future ransomware attacks.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption utility, modern variants of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim often attempt to steal (or "exfiltrate") files. TAs can then demand a separate settlement for not publishing this information on the dark web. Sadly, there exists no way to be certain that stolen data have been totally deleted by the threat actor. In fact, in many cases the hacker has little control over data custody. Settling an exfiltration ransom does not free you from the necessity of getting the guidance of privacy lawyers, performing an inventory of data were compromised, and carrying out the required notifications to affected entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has delivered remote and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has worked with leading insurance providers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Negotiation Guidance in Cheyenne
To get in touch with Progent about crypto-ransomware settlement expertise in Cheyenne, phone Progent at 800-993-9400 or go to Contact Progent.



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    Progentís IT outsourcing packages provide affordable computer support for mid-size companies. Whether it involves planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing IT service budgets to increase in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available network foundation for your vital Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

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  • Consultants Network Support Help Desk
    After Hours Microsoft Help Desk Technology Consulting

    The Helpdesk support delivery structure adopted by Progent gives small companies an efficient alternative to reliance on freelance consultants by offering broad expertise shared by multiple engineering groups, optional round-the-clock access to emergency help, escalation capability to world-class engineers for solving even the most difficult problems, support consistency and reliability, quick follow-up enforced by veteran service administrators, a variety of easy-to-use mechanisms for requesting support jobs, plus excellent process visibility enabled by ticket tracking and available through a web-based portal.

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  • Microsoft Certified Small Business Computer Consulting Project Methodology
    Immediate Computer Consultancy Companies Project Methodology

    In conducting IT tasks for enterprise customers, Progent uses a phased approach driven by defined milestones in order to achieve budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All facets are documented to make available a comprehensive description of IT services delivered and to assist in ongoing network support.

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  • Urgent ISR Routers Professionals Integrated Services Routers Network Consulting
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  • VMware Cross vCenter NSX Consulting VMware Site Recovery Manager and NSX Consultants
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  • Small Office Network Support Service
    Small Business Tech Consultants

    Progent delivers the help of Microsoft and Cisco-Premier network consulting experts to offer customers economical ways to help organizations maximize the benefits of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's network engineers can show you how to improve your information system's e-mail infrastructure, protection, reliability, performance, and IT administration.

  • VPN Security Consulting After Hours IPsec VPN Technology Consulting Services
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  • Catalyst Wi-Fi 6 AP Site Survey Support Services
    Catalyst Wi-Fi 6 AP Computer Engineer

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

  • Wi-Fi RF Spectrum Analysis for Wi-Fi Setup and Support 802.11x Wi-Fi Site Survey Technical Support Services

  • Technology Professional NetDocuments Migration
    Urgent NetDocuments Planning Engineers

    NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent can provide online access to NetDocuments consultants who can help legal departments and law firms to plan, deploy, administer, tune, or troubleshoot a document management system (DMS) environment powered by NetDocuments.

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  • Security Contractor SonicWall NSA 9650 Firewall
    SonicWall NSA 9450 Firewall Security Firms

    Progent's certified SonicWall firewall experts can help you deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security plan and design security into your corporate operations.

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  • Solomon Setup and Support
    QuickBooks Pro Applications Consultant

    Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to match your particular business needs. Progentís Microsoft-certified support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration support for safe, company-wide resource sharing as well as integration with CRM packages.

  • Windows Server 2008 DirectAccess Professional Windows Server 2008 DirectAccess Troubleshooting

  • Support and Help Cisco RADIUS Security
    Cisco Virtual Private Network Specialist

    Cisco's security and remote connectivity technology for small to mid-size businesses offer a full array of easy-to-administer security hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.

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  • Windows Server 2012 R2 Server Manager Computer Engineer Top Microsoft Certified Expert Computer Consultants Windows Server 2012R2 Private Cloud

  • Top Exchange Server 2007 Network Consulting
    Technology Consulting Microsoft Exchange

    Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business needs.

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  • XenServer Setup and Support Technology Professional Citrix Xen Hypervisor
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  • Windows Server Hyper-V 2016 Containers Remote Technical Support
    Hyper-V 2016 Linux Integration

    Hyper-V 2016 incorporates core technologies first designed for and refined on Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and execute a non-disruptive upgrade strategy, educate your IT management and support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.


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