Fast Online Technical Support for Cheyenne Wyoming Information Networks
Fast Phone Help for Cheyenne SystemsFor businesses in Cheyenne Wyoming, Progent provides remote support for networks based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online support to businesses in all 50 states in the U.S. (Refer to testimonials from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to help with complex infrastructure problems, as well as the services of CISA and CISSP-certified cybersecurity consultants to help with high-level security architecture and diagnostic jobs.

Progent's remote technical support experts provide excellent value due to the fact that they have the real-world experience and are equipped with the advanced tools necessary to solve the majority of information system problems rapidly. Efficient support reduces immediate costs because service calls require fewer billable consulting minutes. Remote support also avoids the cost of dispatching an engineer to your location. Your company saves even more with incidental expenses by minimizing or avoiding system downtime and related losses resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote consulting experience is particularly important in environments that are dependent on public clouds for vital infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be an option.

Progent's pricing policy for online help is designed to stretch your network support investment. Progent bills per minute for phone consulting, so you are charged just for the services that you receive. Unlike typical remote service companies, Progent requires no startup charge or minimum fees. Progent's per-minute billing unit and clean model for pricing do away with situations where quick repairs manage to end up as big bills. Progent's skill at disposing of technical issues quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Through years of experience, Progent has refined an arsenal of optimized technologies and field-tested methodologies that allow the maximum degree of efficiency for remote technical support and repair for information networks of all sizes. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the consultants of Progent's Technical Response Center to link to your company's environment without violating network security.

Progent's advanced service reporting application keeps detailed documentation describing the support that Progent's clients have received. Progent's authorized engineers have the benefit of the details of support rendered to every customer by any consultant. This history of anomalies and responses is stored as a conveniently exploitable proprietary knowledge base that allows Progent's remote support engineers to communicate their knowledge company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's extensive list of certifications and close relationships with key vendors including Cisco and Microsoft open up additional extensive technical support knowledge bases and permit fast access to manufacturers' in-house support staff so Progent's online service experts can come up with the best solutions promptly.

Online services provided by Progent to companies in Cheyenne Wyoming include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services designed to enable small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by many of the industry's top corporations. The ProSight series of outsourced network management services addresses all key facets of modern networking such as email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup processes and allow non-disruptive backup and fast recovery of vital files, apps, system images, and virtual machines. ProSight DPS helps you protect against data loss caused by equipment failures, natural calamities, fire, malware like ransomware, user mistakes, malicious employees, or software bugs. Managed services in the ProSight Data Protection Services portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these fully managed services are most appropriate for your IT environment.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer businesses of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. Besides maximizing the security and reliability of your computer environment, Progent's software/firmware update management services permit your IT staff to focus on line-of-business initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a protected application and enter your password you are asked to verify who you are via a device that only you possess and that is accessed using a separate network channel. A wide range of devices can be used as this added means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For details about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating appliances that require critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so all potential problems can be resolved before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's ability to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information about your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned online consulting experts for contract information technology projects. Billing rates for ongoing development or consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these important fields of computer technology enables clients to complete critical projects economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center support alternatives for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that manages all aspects of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent's Help Desk consulting services can support you in establishing an efficient new Help Desk or enhancing your established organization, identifying or enhancing Help Desk Call Center application software to address the particular demands of your corporation, or providing temporary online staff to reinforce your existing Help Desk Call Center group to handle high-demand scenarios such as software migrations, mass upgrades, or installing brand new business software.

    Progent's Help Desk Call Center team of experienced network professionals offers your workers in Cheyenne Wyoming quick communication with an efficient support resource with extensive background delivering telephone-based support and remote repair service for networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk Call Center the reputation as a solid contributor to business performance, and Progent's goal is to fix rather than just report IT issues.

  • Applications Services: Training, Customization, and Troubleshooting
    Progent's Applications Consulting Group provides online advanced consulting support and education in key business application fields such as ERP, MRP, accounting system customization, and CRM. Progent also can provide consulting, custom development, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Microsoft 365 Word, and Office Excel. To read more concerning Progent's consulting, programming, and education services, go to Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent offers organizations in Cheyenne Wyoming online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to fit your business so your computer support is proactive and automated. By exposing possible issues before they grow into full-scale emergencies, proactive monitoring can minimize stressful and expensive service crises. Progent can also utilize system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems based on a combination of platforms.
How Your Cheyenne Business Can Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online help with Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Cheyenne Wyoming, Progent's phone-based computer support engineers can deliver expert and cost-effective system support whenever your organization has to have it. Long experience delivering online technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting capability and to refine remote access technology to fix IT problems quickly while avoiding the cost and lost time that comes with on-site support calls.

Even if your Cheyenne office works with a local freelance support technician or employs an in-house IT staff that can deal with common network issues, Progent�s Microsoft certified engineers can still offer an easy and seamless remote expansion of your local resources in cases when your usual IT support personnel either don't have the availability or the experience to handle sudden network emergencies or especially tough integration problems.

Details of Progent's Online Computer Support for Cheyenne Wyoming
Progent's phone help, Internet-based repair, network security expertise, and system management services give companies in Cheyenne Wyoming the greatest leverage for your IT investment. Whether you require one-time telephone help and remote troubleshooting or ongoing Help Desk services and system administration, Progent's experts can provide your company enterprise-level network support while allowing you to eliminate the cost and hassle of running a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of IT background, refined remote support tools, and understanding of enterprise networking enable businesses to escape the limitations of exclusive reliance on smaller consulting organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional background, in the trenches of IT support, executing a wide variety of technical tasks for a large array of customers. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This ensures that you get not just world-class technical skills, but also a support engineer with proven approaches for applying computer knowledge to solve real-world network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-premises help by the minute. Consequently, you are invoiced just for received services. Progent does not impose a higher rate for off-hours or priority support, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no retainer for services provided during normal business hours. Many service firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for fast solutions so you will not be forced to permit simple problems to fester.

  • Full Documentation of IT Services
    Progent has developed a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports sent by each staff member to each customer. The practice of documenting and archiving service records allows more effective service and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who won’t release the keys to the kingdom.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the few support companies to provide 24x7 remote monitoring services based on MS System Center Operations Manager. Microsoft System Center Operations Manager allows your network maintenance to be proactive instead of reactive. By revealing possible problems before they result in downtime, network monitoring can save your IT network from stressful and expensive availability disruptions.
How Does My Business Start Getting Online Network Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.



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    Progent has over 10 years of experience deploying, maintaining and troubleshooting the key components included with System Center and can help you to design, deploy, maintain, and fix your Microsoft System Center solution to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist you to migrate to the latest edition of System Center from a previous release or from a third-party datacenter management platform to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.

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    Fortinet 1100 Series Firewalls Integration

    Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to protect your digital assets at the network perimeter, within the data center, at branch locations, and in the cloud.

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  • Consulting Services Microsoft ISA Server Microsoft Proxy Server Specialists
  • Consulting for Service Providers Support IT Services for Service Providers Online Technical Support
  • Database Application Development Engineer Database DBA Remote Support Services
  • Email Block Lists Consulting Services ProSight Email Data Loss Protection Specialists

    • 24/7 64-bit Upgrade Support
    Support Services 64-bit Upgrade

    Progent’s Microsoft-certified engineers can help you to update your application servers and/or workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit computing, plan an affordable upgrade strategy that minimizes business interruptions, and offer economical, expert online support to assist your company to install 64-bit software and application programs on your existing computers.

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    • 24 Hour Computer Engineer Small Business WAP100 AP
    Small Business Wireless AP Configuration

    Cisco's Small Business 100, 300 and 500 family of APs are Linux-based devices intended as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network experts offer remote or onsite integration and troubleshooting services to help your organization to plan, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any size or topology.

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  • Engineer Systems Management Server 2003 Information Technology Consulting SMS Server 2003 Upgrade
  • Exchange 2013 DAG Engineer 24 Hour Exchange 2013 Load Balancing Technology Consulting Services

    • Troubleshooting Small Business
    Small Business Information Technology Consultant

    Progent's Microsoft and Cisco premier computer consultants offer expert support for a broad range of products and technologies and can provide that expertise online anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent offers remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for complex connectivity issues, plus the support of CISM-qualified security engineers to handle high-level security design and troubleshooting. Progent has provided remote network support to companies in every state in the United States.

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    • PIX Firewall Migration Support
    Cisco PIX Migration Online Support Services

    Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess whether to move up to more current firewall technology from Cisco. Progent's Cisco technology experts can help your company plan and carry out a smooth migration to Cisco ASA 5500-X firewalls following leading practices.

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    Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and software developers help with administering and supporting Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a secure and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    For mid-size businesses who need network consulting services, Progent offers an array of options including on-site service, remote support, phone-based Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation services, software programming, and expert consulting. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent provides professional on-premises support for solving technical problems rapidly and affordably.

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    For answers to frequent questions concerning becoming employed by Progent, visit Working with Progent FAQs.

  • Meraki Wave 2 Wi-Fi Access Point Computer Consultants Setup and Support Meraki MR62 Access Point
  • Microsoft Dynamics Business Central Remote Support Microsoft Dynamics Business Central Support and Integration
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  • Microsoft Dynamics NAV Setup and Support After Hours Enterprise Resource Planning Support and Integration
  • Microsoft Exchange 2000 Upgrade Network Consultants Exchange Server 2000 Online Consulting
  • Microsoft Exchange 2010 Migration Consult Exchange Server Upgrade Consultant Services
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    Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security strategy, automate network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.

  • Microsoft Financial Software Consulting Microsoft Dynamics GP IT Consulting
  • Microsoft ISA 2004 Server Network Engineer After Hours Technical Consultant Microsoft Firewall
  • Microsoft LCS Server IM Online Support Microsoft LCS Server Instant Messaging Network Consultants
  • Microsoft Lync Server Instant Messaging Help and Support Urgent Services Lync Server 2013 and Active Directory

    • SQL 2008 Reporting Services Consultants
    Open Now Microsoft SQL Server 2008 Network Consultants

    SQL Server 2008 delivers indispensable, familiar tools to IT experts and network users, reducing the difficulty of designing, deploying, administering, and accessing company information and database applications on platforms ranging from handheld devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

  • Microsoft Office XP Problem Resolution Microsoft Office XP Server Consultant
  • Cheyenne-Laramie County On Site service
  • Microsoft Partner Security Consulting Firm Certified Microsoft Partner Consulting Service Firm
  • Microsoft SMS Server Computer Consultant Urgent Configuration SMS Migration
  • Microsoft SQL Server 2012 Configuration Power View Network Consulting
  • Microsoft Server Consolidation Remote Troubleshooting Online Technical Support Microsoft Server Consolidation
  • Microsoft SharePoint Server Specialists Support and Setup SharePoint Portal Server

    • Top Desktop Monitoring Technology Consulting Services
    ProSight Server and Desktop RMM Online Help

    ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt your business.

  • Microsoft Voice over IP Consulting Services Instant Messaging Professionals
  • Microsoft Windows Server 2016 Network Consultants Cheyenne, United States Windows Server 2012 R2 Server Consulting
  • Nagios Remote Troubleshooting Linux Network Monitoring Integration

    • SCCM 2012 Planning Troubleshooting
    SCCM 2012 Site Hierarchy Design Network Consultant

    Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to support your evolving business requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

  • NetDocuments Upgrade Consultant NetDocs Telecommuters Professional
  • Network Backup Management Outsourcing for SMBs Specialists Consultant Backup Management Outsourcing
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  • Nexus NX-OS Support and Integration Nexus Switch OTV Professional

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    Private Cloud Virtual Datacenter Hosting Consultant Services

    Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive IT outsourcing solution that improves network availability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical application servers supported within a secure and fault tolerant data center on a fast, non-stop virtual machine configured and maintained by Progent's network service experts.

  • OS X Lion Security Support Services Engineer Mac Security Audits
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  • Offsite Employees Cloud Integration Consulting Services Top Ranked Remote Workers Cloud Integration Online Technical Support
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    • wireless IP phone security Troubleshooting
    Wi-Fi IP phone integration Integration Support

    Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are mobile within campus, warehouse, retail or other environments where IT management wants user endpoints that offer more control, security and durability than is possible with the Bring-Your-Own-Device style of mobile communications. Integration of Cisco's wireless IP phones usually requires that you set up and fine tune numerous key pieces of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and management tools. Progent's Cisco-certified experts can provide remote and on-premises support to help you create and manage a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

  • Online Consulting Meraki Outdoor APs Immediate Meraki MR30H Access Point On-site Technical Support
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  • Open Now Computer Consultant Fault Tolerant Network Fault-tolerant system Support and Setup
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    Progent's Cisco-certified IT experts can show you how to design an economical, high availability Internet connection architecture that can deliver non-stop Internet connectivity via a broad range of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to help you utilize the most current techniques for fault tolerant Internet access to implement an economical, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability.

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  • ProSight Ransomware Recovery Online Support Endpoint Virus Immunization Support and Setup
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  • Remote Management Professionals HP Lights-Out 100c Remote Management Card Services
  • Remote Support Aironet 1800 Access Point 24-7 Aironet 3700 Access Point IT Consultant
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    • IT Consultants Cisco VoIP phones Single Number Reach
    Professional Cisco VoIP Phones and Cisco Unity

    Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

  • SCCM 2007 Upgrade Engineer Microsoft Configuration Manager 2007 Information Technology Consulting

    • After Hours Technology Professional Exchange 2003 to Exchange 2010 Upgrade
    Exchange Migration Professional

    Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and support, streamlining management, and consolidating your vital communications technologies.

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    wireless IP phones and Meraki APs Network Consulting

    Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    • IT Consultants Windows Server 2019 Hybrid Configuration
    Windows Server 2019 upgrade Consultant

    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.

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    At Home Employees Collaboration Software Online Consulting

    Progent can assist small and medium-size businesses to configure collaborative technology to permit their at-home employees to engage in productive interaction with fellow workers and other stakeholders.

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    Cisco Virtual Private Network Support and Integration

    Cisco's security and remote connectivity solutions for small to medium sized businesses represent a full array of manageable protection products to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate objectives.

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    Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate practices.

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    • Network Health Evaluation Consult
    Active Directory Health Check Professional

    Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a cleaner and safer Active Directory environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime.

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    • Dynamics GP Accounting Onsite Technical Support
    Microsoft GP/Great Plains Online Troubleshooting

    Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP platform built, like all Microsoft financial solutions, on the scalable and familiar platform of Windows technology. Dynamics GP provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented design you can purchase only the capability you currently need, with the ability to expand clients and enlarge functionality when necessary. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to install, configure and administer the current release of Dynamics GP or migrate smoothly from an earlier version.

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  • Systems Management Server Help and Support Technical Consultant SMS Migration
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    • Citrix Receiver Online Consulting
    Consulting Services virtual desktop delivery

    For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business value of your IT network; configure XenDesktop technology with your physical and virtual servers, user devices, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.

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  • Top Quality Exchange Server 2010 Migration Network Engineer Exchange 2010 Planning Network Consultants
  • Top Ranked Network Support Service UNIX Online Linux Remote Professional
  • Top Ranked SQL Server Capacity Planning Development Company SQL Server 2008 Upgrade Help
  • UNIX Migration Consulting 24-Hour Migration Consulting Solaris
  • Ubiquiti UniFi WiFi Consultants Ubiquiti XG Security Gateway Consultants
  • Urgent Colocation Selection IT Consultants Immediate Colo Technical Support

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    Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single source to help you create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Urgent Microsoft Office IT Consulting Microsoft Office 2003 Network Admin Companies
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    Progent's ProSight Email Guard solution uses the technology of top information security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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  • Cheyenne Networking Services
  • Windows 2000 Computer Engineer Microsoft Windows 2000 Consulting
  • Windows 7 Migration Network Consultants Microsoft Windows 7 Upgrade Computer Consultant
  • Windows 7 Training Consultants Windows 7 Backup and Restore IT Consultant
  • Windows Server 2008 BranchCache Engineers Urgent Engineers Microsoft Windows Server 2008 R2
  • Windows Server 2016 Cluster Operating System Rolling Upgrade Outsourcing Windows 2016 Disaster Recovery Consultant
  • Windows Server 2019 Hybrid Integration Outsourcing Onsite Technical Support Windows Server 2019 Disaster Recovery

    • Exchange 2016 Upgrade Planning Support Outsourcing
    Exchange 2016 Upgrade Planning Integration

    Progent can assist your business in any and all facets of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Windows Server 2019 Support and Integration Windows Server 2019 Windows Defender ATP Online Support

    • Teleworker IP Voice Online Troubleshooting
    Offsite Workforce VoIP Consultants

    Progent can help small and mid-size companies to configure IP voice technology to give their teleworkers the advantage of seamless access to the company phone system.

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    • Engineers Project Management Test Lab
    Herakles Colocation Center Test Lab Professional

    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers who lack sufficient internal resources to configure effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical network projects on schedule.

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    • MCSE Expert Certified Exchange 2013 Data Loss Prevention Computer Consultants
    Exchange 2013 Voice Mail Consulting Services

    Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements affect vital facets of IT such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.

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    • WatchGuard Firebox M570 Firewall Security Audits
    WatchGuard Firebox M270 Firewall Firewall Audit

    Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
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