Expanding your at-home workforce can have a major impact on network architecture, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Cheyenne company to pick the appropriate tools and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Cheyenne, Wyoming businesses to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current voice/video conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Cheyenne, Wyoming business, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent's Microsoft consultants offer cost-effective remote support and programming services to assist your business to design, deploy, administer, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from previous versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 solution.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.

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    The Progent Test and Training Lab located at the QTS Colocation Center can be used for testing line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.

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    Progent's Microsoft engineers offer cost-effective online technical support and development services to assist you to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, workflows, and other tools to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can help you to migrate from earlier releases of SharePoint or move a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.

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    Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN architecture, select appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless network security strategy that is well aligned with the security strategy for your overall business network.

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    Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently need, with the ability to add users and increase functionality in the future. Progentís Microsoft Dynamics GP support engineers can help you install, customize and administer the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.

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    Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to enable your business to streamline the management and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that include a mix of Juniper's OS platforms.

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  • Microsoft SharePoint Server Technical Support Services
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    Progentís Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central location for your workers or customers to connect to, manage, share and manipulate relevant information, documents, and applications and to communicate with one another. It enables faster and more intelligent decisions, more effective access across groups and more economical business processes. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data easy to find, retrieve and apply.

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  • Azure and SCDPM integration Consult
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    Progent's consultants can assist you with every phase of Azure cloud migration including requirements definition, prerequisites assessment, system architecture, pre-production testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.

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