Expanding your at-home workforce can have a major effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Cheyenne company to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Cheyenne, Wyoming organizations to succeed with any aspect of building a high-performing work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many organizations use multiple products to meet the needs of their different partners and clients. Progent's communications experts can help you to manage your current voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include video conferencing, threaded chat, plus file sharing. To learn more about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Cheyenne, Wyoming company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • Polycom RTX Telepresence Specialists Cisco TelePresence System 3210 Engineer

  • Top Offsite Workers Endpoint Management Online Consulting
    Remote Workers Endpoint Management Online Technical Support

    Progent can assist small and medium-size organizations to install efficient endpoint management solutions for maintaining devices used by an offsite workforce.

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  • Mac Computer Service Companies
    OS X Troubleshooting Services

    Progent offers national online help and consulting services for companies who operate Apple Mac networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's experts offer Mac users a variety of services including desktop assistance, upgrading to the current edition of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers optimum leverage for your IT budget by preserving user productivity and limiting the hours billed for computer repair services. Advanced remote support technology and skilled service specialists and consultants allow Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISA certified security specialists to assist with the most challenging network problems.

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  • ProSight Hosting for Virtual Servers Consulting Virtual Machine Hosting Consultancy
  • ProSight Reporting Infrastructure Management Support and Setup Support Services ProSight Reporting Network Infrastructure Management
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  • Professionals Cisco Telepresence Award Winning Videoconferencing On-site Technical Support
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  • Professionals Hybrid cloud solutions Hybrid cloud solutions Engineers

  • Multi-site Network Outsource
    Site Move Consultant

    For large organizations, Progent can supplement in-house network support staffs by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can act as a seamless local extension of enterprise IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level service for multi-site office environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and specialists to assist with a campus relocation or branch move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

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  • Ransomware Rebuild Cheyenne-Casper, Wyoming DopplePaymer Ransomware Hot Line Cheyenne Wyoming, United States
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  • Consultant Google Cloud Windows
    Cisco and Microsoft Certified Experts Engineers Google GCP Cloud Vision

    Progent can provide affordable online and on-premises support to assist businesses to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.

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  • Remote Consulting wireless VoIP phone integration CCIE Certified Aironet 2700 Access Point Consultant Services
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    Juniper Networks NetScreen Cybersecurity Firms

    Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.

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    If you need assistance writing, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and project managers can help ensure you get the project completed on schedule and within your budget. Progent's seasoned application developers offer cost-effective and expert remote consulting for jobs as simple as writing Vidual Basic scripts for Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server or MySQL.

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    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Collaboration Onsite Technical Support
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    Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Unified CM and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and on-premises support to assist businesses of all sizes to create and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent can assist with any facet of CUCM support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

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    SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, administering, and using company data and database programs in environments ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and broad knowledge in designing and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.

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  • SMB Software Consulting Firm
    Mid-size Business Tech Consulting

    Progent offers IT services for medium size businesses who have 100 to 250 system users. The medium size company or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and support access practices of large third-party service firms make them too costly for the ordinary small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and proactive server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the small company with big-company service from professional, IT consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is searching for levels of IT support appropriate by a medium size office without paying enterprise prices, you need Progent.

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  • Lync Server 2013 VoIP Services
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    Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to help your company to manage and repair your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to design and execute a smooth Skype for Business migration.

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  • 24/7/365 Online Support Services Exchange Server 2003
    Exchange 2003 Server Upgrade Online Technical Support

    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

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  • At Home Workforce Cheyenne Consulting and Support Services - Voice/Video Conferencing Solutions Consulting Cheyenne-Casper, WY
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  • Top SharePoint 2010 Remote Support Cheyenne 24x7 Microsoft SharePoint Server 2007 Integration Services Cheyenne Wyoming

  • Microsoft LCS Server IM Professionals
    Emergency Microsoft LCS Server Services

    Microsoft Office Communications Server provides IM and presence as part of an extensible, world-class solution featuring advanced security, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize cost savings and improved business efficiencies, increased individual productivity, and better IP protection with this easy-to-administer, highly available IM platform. Effective implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire organization.

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  • Emergency Professionals Microsoft Access RDP
    Microsoft Office Access Outsourced Programming

    Progent can provide affordable online support for all releases of Office Access including desktop and browser-based versions and offers expert assistance for application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom online training for Office Access application development and database management.

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  • Consultant Exchange 2013 Project Planning
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    Microsoft Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers important innovations as well as a revamped architecture. These enhancements favorably impact key areas such as ease of administration, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange 2013.

  • Windows Server 2016 PowerShell Consultant Services Professional Windows Server 2016 and SCOM
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  • Consultant Services Flexential Internet Data Center
    24 Hour Flexential Internet Data Center Technology Professional

    Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a group of network consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help your business to design and carry out a move to the Flexential facility by providing services like designing system configuration, specifying hardware components, system setup and testing, debugging, streamlining remote network management, and educating your IT staff.

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    Cisco's Small Business series of APs are Linux-based units engineered as entry-level wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts offer online or onsite integration and debugging services to help your organization to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.

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  • Multi-factor Authentication Network Consultant
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    Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

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  • Case Study MOM
    Operations Manager Case Studies

    Before Progent's Microsoft Operations Manager solution, system problems were approached reactively, after users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent is now able to address system problems before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class reliability, security and productivity.


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