Expanding your remote workforce can have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Cheyenne company to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services ranging from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Cheyenne, Wyoming organizations to with any aspect of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Cheyenne, Wyoming business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and transmit messages, search the Exchange global address list, import addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.

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    Progent's ProSight portfolio of managed IT services are designed to provide businesses who have small in-house IT administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed services include fixed network maintenance expenses, smart automation of common management processes, continual absorption of new information technology, smooth migration from older systems to modern solutions, improved alignment of information technology with strategic objectives, guidance from seasoned network consultants, and freeing up management to focus on business issues rather than ever-changing computer technology.

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    ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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