Expanding your at-home workforce may have a significant impact on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Cheyenne organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Cheyenne, Wyoming organizations to with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A wide range of video conferencing products from leading vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to maintain your current voice/video conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include voice/video calling, threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Cheyenne, Wyoming organization, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

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    Progent's Microsoft-certified consultants have more than 10 years of background providing email support for companies that range from small businesses to global enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and facilitate remote and mobile email connectivity. Progentís Exchange support services can assist you in designing and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you configure Outlook Web App (OWA) for all major web browsers. For email virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    WLAN controller Support Services

    Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and filtering network traffic according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.

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  • Altaro VM Backup and vSphere Remote Technical Support
    Altaro VM Backup Local IT Services

    Altaro VM Backup software offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.

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    Data Center Colocation Support and Integration

    Progentís colocation center IT services are intended for businesses with equipment housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-premises help at the collocation facility as well as remote help from Microsoft and Cisco Premier experts. Progent provides a complete array of IDC and data center and collocation consulting services including system architecture analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and deployment of zero-downtime configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and planning fault tolerant server cluster configurations.

  • Top Quality Office 365 AD Connect Remote Technical Support Office 365 and Android Online Consulting
  • Top Rated Technology Consulting Services SCVMM 2012 and Hyper-V Consultant SCVMM 2012 and VMware
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  • SCDPM 2012 Backup and Restore Troubleshooting
    Microsoft Certified Expert SCDPM 2012 Protection Groups Setup and Support

    Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to design, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Windows 7 Integration Online Technical Support Top Ranked Microsoft Windows 7 Evaluation IT Consulting
  • Windows 8.1 Security Computer Consultants Expert Microsoft Certified Outsourcing Windows 8.1 Wireless

  • Consultant Services Lync Server 2013 and SharePoint
    Lync Server 2013 Computer Engineer

    Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

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  • Windows Server 2019 Windows Time Service Computer Consultants Microsoft Certified Expert Windows Server 2019 and SQL Server Support Outsourcing
  • Wireless Site Survey Technical Consultant Network Consulting 802.11x Wi-Fi Site Survey

  • Computer Consulting Aironet 1700 Access Point
    wireless IP phones and Meraki APs Consulting Services

    Progent's Cisco-certified wireless technology consultants can assist you to deploy, manage, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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  • Top Ranked Microsoft Experts Microsoft Windows 7 Upgrade Integration Services
    Windows 7 Migration Outsourcing Technology

    Progent's Microsoft certified engineers can help your company to evaluate Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent can also show you how to estimate the likely business advantages of moving to Windows 7. If Windows 7 fits your business strategy, Progent can help you to plan and carry out a non-disruptive migration to Windows 7 from a previous release of Microsoft Windows.


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