UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Technical Support for
Appleton Small Business Networks
For small businesses in Appleton Wyoming, Progent provides support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft technology. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for challenging infrastructure problems, plus the assistance of CISSP-certified security consultants to help with advanced security architecture and disaster recovery planning.
Progent's online support engineers offer excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve most information system issues rapidly. Efficient support lowers immediate costs because solutions require a smaller number of chargeable minutes. Remote support also avoids the cost of dispatching an engineer to your location. Your company benefits additionally with indirect expenses by reducing or avoiding network downtime and associated losses resulting from business disruption, disgruntled customers and vendors, idle employees, and distracted executives.
Progent's billing model for online help is designed to maximize the impact of your IT service investment. Progent bills by the minute for phone assistance, so you are charged only for the services that you actually get. In contrast to typical online service firms, Progent asks for no service activation charge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing avoid scenarios where speedy. minor repairs manage to turn into large invoices. Progent's penchant for disposing of problems quickly translates into your business saving money.
Progent's Online Service Technologies
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven methodologies that permit the maximum degree of efficiency for online technical support and troubleshooting for small business IT networks. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN connectivity permits the engineers of Progent's remote service group to access your system remotely without violating system security.
Progent's proprietary service database system maintains extensive documentation of all support that Progent's clients have received. Progent's staff service personnel have the benefit of the history of support rendered to every Progent client by any consultant. This database of anomalies and resolutions is stored as a conveniently exploitable internal database that allows Progent's online technical engineers to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's advanced certifications and working relationships with important vendors such as Cisco and Microsoft make available other vast technical support databases and allow priority access to vendors' in-house engineering staff with the result that Progent's online consulting specialists can arrive at optimal solutions quickly.
Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote services in Appleton Wyoming or to learn additional information about Progent's phone support options, call Progent at
Remote Technical Support Services Offered Progent
Progent's remote consulting engineers offer credentials in an extensive array of technologies. This broad range of capability enables Progent's engineers to address practically any crisis likely to take place in a small business information system. Certificates awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.
To help customers with multi-OS environments, Progent also provides the support of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and CISSP-ISSAP consultants.
Phone-based services provided by Progent to clients in Appleton include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a wide spectrum of computer technology such as network architecture, email systems, system and process security, UNIX and Windows coexistence, VMware products for server hardware economization and simplified management, and migration from legacy systems to current Windows or Linux-based solutions. Progent's team-based methodology for solving network problems enables quick escalation, when required, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and lowers service expense.Progent's UNIX/Linux consultants can offer urgent phone-based help for diagnosing anomalies affecting UNIX/Linux systems based on popular variants of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco CCIE credential is the highest recognition for networking professionals, and indicates an individual's technical skills at the master level. CCIEs can handle the most complex issues surrounding network planning, installation, administration, security, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal engineers in isolating problems with Cisco IOS Software network administration utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness since their deep expertise allows them to solve even the most difficult problems quickly. In typical cases, less qualified service providers can struggle for hours or even days with identical problems that a Cisco CCIE can resolve in minutes.
Few service firms make Cisco CCIEs available to assist small and mid-size businesses. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can receive timely help for severe network infrastructure problems that are lowering business productivity but are outside the scope of your local computer support personnel. Progent's Cisco CCIE consultants can communicate with your computer system using advanced remote troubleshooting technology to perform quick, safe, and affordable diagnosis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading family of infrastructure devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
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Certified Microsoft Windows Support
Progent's Microsoft-certified online service professionals can deliver computer repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of support professionals who can help you with a broad variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 design and integration, Microsoft Teams migration expertise, Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide range of online desktop consulting and support services such as Windows 7 migration, preparing for to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.
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CISSP and ISSAP Premier System Security Professionals
Progent's qualified CISM and CISSP network security engineers can provide a range of security solutions to improve the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or help your business to recuperate rapidly following a serious breach. Security services offered by Progent include: thorough network security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recovery from malicious assaults; setting up firewalls; building safe architectures for remote and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and setting up 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support to help organizations of all sizes connect their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses often need. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's background in these special areas of computer technology enables clients to execute critical projects within budget and on schedule. Progent's special remote engineering solutions include:
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Call Center Expertise
Progent's Help Desk service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small businesses who lack the money or time to build and maintain an in-house Call Center but who need quick access to an efficient Call Center with proficient phone assistance plus the available expertise to escalate the most challenging tasks to advanced consultants.Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top PSA platform for handling service requests, ticketing, accountability, status tracking, and reporting.
Progent's Call Center consulting support can guide you in building an efficient new Help Desk or revamping your established one, identifying or enhancing Help Desk Call Center software to meet the unique requirements of your business, or adding temporary online personnel to supplement your in-house Help Desk team during demanding scenarios like software migrations, major upgrades, or rolling out brand new applications.
Progent's Help Desk team of experienced network professionals gives your clients in Appleton Wyoming fast access to a dependable technical support resource with extensive experience offering phone consulting and remote troubleshooting for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk perception as a significant driver of business performance, and Progent's policy is to fix rather than merely annotate technical problems.
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Business Applications Support: Training, Custom Development, and Integration
Progent's Applications Experts Team provides phone-based advanced engineering support and education in special business application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To learn additional information on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Apple Mac consultants can nurture the imaginative facets of Mac computing by offering remote consulting services and education in graphics, audio, and video. Progent's support professionals offer expertise in a range of Macintosh programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects like scanning or digitizing audio/video or setting up an audio/video post production lab.
Online Network and Server Monitoring Services
Progent offers companies in Appleton Wyoming online network and server monitoring services centered around MS System Center Operations Manager network monitoring, enhanced by Progent for your environment so that your IT support is proactive and automated. By exposing potential trouble spots before they result in full-scale emergencies, remote monitoring can head off inconvenient and expensive information system breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that incorporate a mix of OS platforms.
To get in touch with Progent about urgent remote support with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Nationwide Phone-Based Support, phone
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 United States |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 United States |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 United States |
(414) 800-2060 | Milwaukee Network Support Services |
An index of content::
Online Wireless Site Survey Integration Support
Wireless Site Survey IT Services
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network optimized for your environment, providing you a WLAN that delivers the coverage, performance, density, QoS, security, and hand-off capability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and on-premises survey services for confirming, tuning, and troubleshooting an operational wireless network.
Business Portal for Dynamics GP Consultant Services
Dynamics GP Customization Consultant
Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft Dynamics GP that support the special requirement of your organization while retaining the advantages of Windows integration and connectivity. Progent can also provide help with a variety of software development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Maze ransomware protection and recovery Consultant Services
ransomware protection evaluation Professional
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your company's ability to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that reduces your vulnerability to ransomware and meets your business requirements.
Urgent ASA Firewall with Firepower Computer Consulting
IT Consultants ASA Firewalls
Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Nexus Switching Onsite Technical Support
Onsite Technical Support Nexus MPLS
Cisco Nexus switches are designed to deliver the performance, expandability, dependability, cloud readiness, capacity, data protection and manageability needed to act as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting expertise to assist you to design an optimal network architecture, set up pilot environments to confirm your switching solution, deploy Nexus switches, define and implement effective policies, run security and compliance tests, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant features incorporated into Cisco's Nexus family of switches. Progent can also help your business to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Cisco SIP phones Network Consulting
Cisco IP phones Specialist
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco SRST systems for high availability.
Home Based Virtual Office Q and A about Cisco Engineering
Contractor FAQ about Computer Consultant
To see answers to common questions concerning becoming employed by Progent, refer to Consulting at Progent Questions and Answers.
24 Hour Barracuda Backup Deduplication Consulting
Technical Consultant Barracuda Backup Inline Deduplication
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to design, integrate, manage and repair a BDR solution built on Barracuda technology.
Remote Consulting Flex Series Wireless Controller
prime infrastructure IT Consulting
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening security by detecting threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
South Carolina Security Consulting
Phone Support Small Business IT Consulting Company
If your business does not require emergency online help but expects to require assistance with your network soon, you can save time and expenses and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Barracuda Backup Cloud Management Help and Support
Barracuda Backup Offsite Vaulting Consulting Services
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help you to design, configure, manage and repair a BDR solution based on Barracuda technology.
Microsoft Office Access Designer
Microsoft Access desktop Programming Companies
Progent offers cost-effective online consulting services for all editions of Office Access including Access desktop and Access Web App and offers expert help for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Office Access development and DBA services.
Windows Server Essentials Dashboard Computer Consulting
Microsoft Windows Server 2012 R2 Essentials Consultant Services
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to make the move from the older physical on-premises datacenter to the modern hybrid computing model that combines local and virtualized cloud-hosted resources. Progent's consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of migrating to Essentials and implementing a hybrid on-premises/cloud design for your network ecosystem. Progent offers full-service project management support to help you design and execute a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting, troubleshooting, and customized training.
Cybersecurity Pen Testing Cybersecurity Company
Cybersecurity Penetration Testing Firewall Audit
Stealth penetration checking is an important part of any overall IT system security strategy. Progent’s security professionals can perform thorough intrusion tests without the awareness of your organization's in-house IT resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently monitored.
North Dakota Design Consultants
CISSP Certified Expert Maryland Network Consulting Company
Progent’s Technical Response Center (TRC) offers affordable nationwide extended hours online help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone support and remote direct computer access to troubleshoot and resolve network problems rapidly and economically.
Infor SyteLine CloudSuite Process Improvement Professionals
24/7/365 Infor SyteLine CloudSuite Factory Track Engineers
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and distribution companies to manage supply chains and streamline key processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.
Top Rated Specialist Citrix VHD desktops
Urgent Citrix VDI On-site Support
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that improves the business impact of your IT system; integrate XenDesktop technology with your servers, user devices, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your network managers to follow industry leading practices to manage your XenDesktop solution efficiently.
24-7 MCSE Expert Certified Windows 8.1 DirectAccess Support Organization
Windows 8 Consulting Services
Microsoft Windows 8.1 is designed to run on devices ranging from smart phones and slates to engineering workstations. A wealth of new and improved features, such as its touchscreen support and iconic tile GUI, provide a broad selection of benefits for companies who know how to put them to work. Progent's Windows consultants can help get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the product's many technical enhancements.
Azure Resource Manager Consult
Contract Programming Firm Microsoft Azure cloud integration
Progent can assist small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Top Quality Lync Server 2013 and Android Engineers
Lync Server 2013 Front End Server Consultancy
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Lync Server for your business and can assist you to plan and execute a deployment of Lync Server that unifies the administration of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and mobile workforce. Progent can also assist your company to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing capabilities of MS Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft technologies.
Citrix VM desktops Network Consulting
Citrix FlexCast Remote Troubleshooting
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that improves the strategic value of your IT system; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop effectively.
Meraki Access Point Management Consulting
Meraki Wi-Fi Access Point Technical Consultant
Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support to help businesses of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Nephilim ransomware recovery Specialist
ransomware business recovery Professionals
Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
Microsoft Office XP Small Business IT Consulting Group
Consultancy Firms Microsoft Office
Progent’s computer outsourcing services for small companies feature designing 2003 Server, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and performance via non-stop technologies, resilient network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with needs assessment, product inventory, BOM development, vendor selection, procurement coordination, and professional documentation. Progent’s computer outsourcing service also features training for office productivity products such as Microsoft Office XP.
Network Consultants On-site Support
Onsite Support Support Services
For mid-size businesses looking for network support, Progent can deliver a variety of options including on-site service, remote support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, software development, and expert consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises support for solving network issues quickly and affordably.
24/7/365 Shared Help Desk Computer Consultant
Network Consultants Shared Service Desk
Progent’s Shared Call Center service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Enterprise Services Project Methodology Network Installations
Envisioning Phase: Requirements Definition Migration Companies
When conducting consulting projects for enterprise clients, Progent uses a structured approach based on specified milestones so as to achieve budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of IT services performed and to help in downstream system support.
IT Outsourcing Model Article
IT Outsourcing Model White Paper
Progent’s IT outsourcing services offer economical network support for medium-size companies. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize risks, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Top Quality Unified Mobility Information Technology Consulting
Business Edition 6000 Support and Setup
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, functions as the center of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express provide a borderless IP-PBX by integrating with applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and on-premises expertise to assist organizations of all sizes to create and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
Microsoft PowerPoint for Mac Class
Microsoft Outlook for Mac Learn
Progent offers one-on-one training designed for people who wish to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac applications.
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