Urgent Online Help for Appleton Wyoming UNIX, Linux, or Sun Solaris NetworksFor small businesses in Appleton Wyoming, Progent provides support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Microsoft technology. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the expertise of Cisco CCIE network specialists for challenging infrastructure problems, plus the assistance of CISSP-certified security consultants to help with advanced security architecture and disaster recovery planning.

Progent's online support engineers offer excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve most information system issues rapidly. Efficient support lowers immediate costs because solutions require a smaller number of chargeable minutes. Remote support also avoids the cost of dispatching an engineer to your location. Your company benefits additionally with indirect expenses by reducing or avoiding network downtime and associated losses resulting from business disruption, disgruntled customers and vendors, idle employees, and distracted executives.

Progent's billing model for online help is designed to maximize the impact of your IT service investment. Progent bills by the minute for phone assistance, so you are charged only for the services that you actually get. In contrast to typical online service firms, Progent asks for no service activation charge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing avoid scenarios where speedy. minor repairs manage to turn into large invoices. Progent's penchant for disposing of problems quickly translates into your business saving money.

Progent's Online Service Technologies
Through years of experience, Progent has fine tuned an array of optimized tools and field-proven methodologies that permit the maximum degree of efficiency for online technical support and troubleshooting for small business IT networks. Progent offers safe VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN connectivity permits the engineers of Progent's remote service group to access your system remotely without violating system security.

Progent's proprietary service database system maintains extensive documentation of all support that Progent's clients have received. Progent's staff service personnel have the benefit of the history of support rendered to every Progent client by any consultant. This database of anomalies and resolutions is stored as a conveniently exploitable internal database that allows Progent's online technical engineers to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's advanced certifications and working relationships with important vendors such as Cisco and Microsoft make available other vast technical support databases and allow priority access to vendors' in-house engineering staff with the result that Progent's online consulting specialists can arrive at optimal solutions quickly.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote services in Appleton Wyoming or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical requirement for network support, go to Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's remote consulting engineers offer credentials in an extensive array of technologies. This broad range of capability enables Progent's engineers to address practically any crisis likely to take place in a small business information system. Certificates awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.

To help customers with multi-OS environments, Progent also provides the support of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Phone-based services provided by Progent to clients in Appleton include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a wide spectrum of computer technology such as network architecture, email systems, system and process security, UNIX and Windows coexistence, VMware products for server hardware economization and simplified management, and migration from legacy systems to current Windows or Linux-based solutions. Progent's team-based methodology for solving network problems enables quick escalation, when required, to consultants with appropriate expertise to tackle complex situations. This accelerates solutions of urgent problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can offer urgent phone-based help for diagnosing anomalies affecting UNIX/Linux systems based on popular variants of UNIX including:

    Important Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Appleton WyomingThe Cisco CCIE credential is the highest recognition for networking professionals, and indicates an individual's technical skills at the master level. CCIEs can handle the most complex issues surrounding network planning, installation, administration, security, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal engineers in isolating problems with Cisco IOS Software network administration utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness since their deep expertise allows them to solve even the most difficult problems quickly. In typical cases, less qualified service providers can struggle for hours or even days with identical problems that a Cisco CCIE can resolve in minutes. Few service firms make Cisco CCIEs available to assist small and mid-size businesses. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can receive timely help for severe network infrastructure problems that are lowering business productivity but are outside the scope of your local computer support personnel. Progent's Cisco CCIE consultants can communicate with your computer system using advanced remote troubleshooting technology to perform quick, safe, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading family of infrastructure devices such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network technology.

  • Certified Microsoft Windows Support
    Windows Experts for Appleton WyomingProgent's Microsoft-certified online service professionals can deliver computer repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of support professionals who can help you with a broad variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server integration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2016 migration support, SharePoint Server 2019 design and integration, Microsoft Teams migration expertise, Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also can deliver a wide range of online desktop consulting and support services such as Windows 7 migration, preparing for to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Premier System Security Professionals
    CISSP Premier Network Security Professionals for Appleton WyomingProgent's qualified CISM and CISSP network security engineers can provide a range of security solutions to improve the immunity of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against assaults or help your business to recuperate rapidly following a serious breach. Security services offered by Progent include: thorough network security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recovery from malicious assaults; setting up firewalls; building safe architectures for remote and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote support to help organizations of all sizes connect their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Special Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting experts for contract IT projects that small businesses often need. Billing charges for ongoing consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's background in these special areas of computer technology enables clients to execute critical projects within budget and on schedule. Progent's special remote engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small businesses who lack the money or time to build and maintain an in-house Call Center but who need quick access to an efficient Call Center with proficient phone assistance plus the available expertise to escalate the most challenging tasks to advanced consultants.

    Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the top PSA platform for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Call Center consulting support can guide you in building an efficient new Help Desk or revamping your established one, identifying or enhancing Help Desk Call Center software to meet the unique requirements of your business, or adding temporary online personnel to supplement your in-house Help Desk team during demanding scenarios like software migrations, major upgrades, or rolling out brand new applications.

    Progent's Help Desk team of experienced network professionals gives your clients in Appleton Wyoming fast access to a dependable technical support resource with extensive experience offering phone consulting and remote troubleshooting for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk perception as a significant driver of business performance, and Progent's policy is to fix rather than merely annotate technical problems.

  • Business Applications Support: Training, Custom Development, and Integration
    Progent's Applications Experts Team provides phone-based advanced engineering support and education in special business application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, customization, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To learn additional information on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Apple Mac consultants can nurture the imaginative facets of Mac computing by offering remote consulting services and education in graphics, audio, and video. Progent's support professionals offer expertise in a range of Macintosh programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects like scanning or digitizing audio/video or setting up an audio/video post production lab.

    Online Network and Server Monitoring Services
    Progent offers companies in Appleton Wyoming online network and server monitoring services centered around MS System Center Operations Manager network monitoring, enhanced by Progent for your environment so that your IT support is proactive and automated. By exposing potential trouble spots before they result in full-scale emergencies, remote monitoring can head off inconvenient and expensive information system breakdowns. Progent can also assist with system monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that incorporate a mix of OS platforms.

How Your Appleton Wyoming Company Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent remote support with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or go to Contact Progent.

Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.

Onsite IT Consulting
Progent locations in Wisconsin State

City Address Phone Link
Appleton 4321 W. College Ave, Suite 200
Appleton, WI 54914
United States
(920) 843-5180 Appleton Network Support Services
Madison 6709 Raymond Road
Madison, WI 53719
United States
(608) 416-1444 Madison Network Support Services
Milwaukee 1345 N. Jefferson
Milwaukee, WI 53202
United States
(414) 800-2060 Milwaukee Network Support Services

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    Progent can assist small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android handhelds.

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    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Lync Server for your business and can assist you to plan and execute a deployment of Lync Server that unifies the administration of Instant Messaging and Presence and improves the output of your office employees, telecommuters, and mobile workforce. Progent can also assist your company to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the team-computing capabilities of MS Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft technologies.

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    For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that improves the strategic value of your IT system; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop effectively.

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    Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support to help businesses of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.

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    Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.

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    Progentís computer outsourcing services for small companies feature designing 2003 Server, .NET, and Microsoft BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and performance via non-stop technologies, resilient network topology, and proactive server monitoring. Progent also provides special project help for large-scale migrations and can help with needs assessment, product inventory, BOM development, vendor selection, procurement coordination, and professional documentation. Progentís computer outsourcing service also features training for office productivity products such as Microsoft Office XP.

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    For mid-size businesses looking for network support, Progent can deliver a variety of options including on-site service, remote support, off-site Call Center, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, software development, and expert consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises support for solving network issues quickly and affordably.

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    Progentís Shared Call Center service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.

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    When conducting consulting projects for enterprise clients, Progent uses a structured approach based on specified milestones so as to achieve budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and expert implementation. All facets are documented to provide a comprehensive description of IT services performed and to help in downstream system support.

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    Progentís IT outsourcing services offer economical network support for medium-size companies. Whether it involves planning system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize risks, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.

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  • Top Quality Unified Mobility Information Technology Consulting
    Business Edition 6000 Support and Setup

    Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, functions as the center of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express provide a borderless IP-PBX by integrating with applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and on-premises expertise to assist organizations of all sizes to create and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.

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    Progent offers one-on-one training designed for people who wish to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac applications.

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