UNIX and Linux Remote Technical Support for
Appleton Small Business Computer Networks
For small companies in Appleton Wyoming, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Windows platforms. Progent has provided remote support to businesses in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent can furnish the consultation Cisco CCIE network specialists for challenging connectivity problems, plus the services of CISSP-accredited security consultants to help with high-level security design and disaster recovery planning.
Progent's online support engineers represent excellent leverage due to the fact that they are equipped with the practical background and the advanced tools to resolve the majority of information system problems quickly. Efficient support reduces immediate expenses since solutions accumulate a smaller number of billable minutes. Remote support also eliminates the cost of sending an engineer to your office. Your organization saves additionally with indirect costs by minimizing or eliminating system outages and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's billing policy for remote help is structured to maximize the impact of your IT service investment. Progent charges by the minute for telephone-based consulting, so you are billed exclusively for the support that you receive. In contrast to typical remote service firms, Progent asks for no startup fee or minimum job duration. Progent's one-minute granularity and simple policy for billing eliminate situations where speedy. minor solutions manage to turn into major invoices. Progent's skill at dealing with problems efficiently translates into your business saving money.
Progent's Remote Technical Support Technologies
Through years of experience, Progent has refined a set of customized tools and field-tested processes which ensure the highest level of effectiveness for online technical support and troubleshooting for small and midsize business computer networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access enables the engineers of Progent's online support team to link to your network without compromising system security.
Progent's highly evolved service reporting application stores detailed records describing the support that Progent's clients have received. Progent's staff service personnel have the benefit of the history of assistance delivered to each Progent client by every consultant. This database of issues and resolutions is stored as an easily searchable internal database that permits Progent's online support engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support improves over time. Progent's high-level accreditations and working associations with important industry leaders such as Cisco and Microsoft permit access to other vast technical databases and permit fast response from vendors' in-house support staff with the result that Progent's remote service experts can arrive at the best resolutions quickly.
Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote services in Appleton Wyoming or to find out additional information about Progent's phone support options, call Progent at
Remote Technical Services Provided by Progent
Progent's phone-based technical support experts possess advanced credentials in an extensive set of disciplines. This wide range of technical skills permits Progent's consultants to manage virtually any crisis that may crop up in a small company network. Certifications earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, and Design Associate.
To provide assistance to companies with mixed-platform environments, Progent also offers the skills of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.
Phone-based technical support services provided by Progent to companies in Appleton include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a broad array of computer technology including system infrastructure, messaging solutions, system and process security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and transitioning from older applications to current MS Windows or Linux-based solutions. Progent's group-based methodology for solving technical problems promotes quick escalation, when required, to engineers with appropriate experience to tackle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and cuts support costs.Progent's UNIX/Linux consultants can provide emergency online assistance for analyzing problems affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the top accreditation for network infrastructure consultants, and validates a person's technical knowledge at the master level. CCIEs can deal with even the most intractable challenges surrounding network planning, deployment, maintenance, security, and repair. Cisco CCIEs operate closely with Cisco's internal engineers in analyzing anomalies with IOS network management utilities and coming up with workarounds or identifying software patches. CCIEs represent an exceptional cost-effectiveness since their broad expertise permits them to fix even the most difficult problems quickly. In common instances, less qualified consultants can wrestle for hours or even days with the same problems that a CCIE can resolve in minutes.
Few consulting providers make Cisco CCIEs accessible to help small and medium sized businesses. Progent offers quick phone contact with a CCIE so your company can receive timely help for complex network problems that are crippling worker productivity but are not within the comfort zone of your ordinary computer support providers. Progent's CCIE support experts can tie into your computer system via advanced remote support tools in order to perform fast, secure, and affordable analysis and repair.
Progent's CCIEs can provide consulting for the entire range of Cisco's top-selling family of infrastructure appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network technology.
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Certified Microsoft Windows Support
Progent's Microsoft-premier remote support experts offer computer problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist you with a wide variety of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server deployment,
MS Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint 2019 planning and configuration, Microsoft Teams consulting, Microsoft Skype for Business migration support, Lync Server 2013 management and Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a wide range of online PC desktop services including Microsoft Windows 7 integration, moving to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISM and CISSP Premier System Security Consultants
Progent's certified CISSP and ISSAP network security consultants offer a range of system protection services to strengthen the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against attacks or assist your business to recuperate quickly following a damaging penetration. Security services available from Progent cover comprehensive security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Hydra; quick recovery from virus and worm attacks; installing firewalls; building secure mechanisms for off-site and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and offering 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting support to help companies of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that combine local IT assets along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the services of seasoned online consulting experts for contract projects that small companies frequently need. Progent's rates for ongoing development or consulting tasks are determined based on the level of expertise of the consultants required. Progent's experience with these important fields of computer technology allows clients to complete major initiatives economically and on schedule. Progent's special remote consulting solutions include:
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Help Desk Services
Progent's Help Desk support alternatives for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Helpdesk process consulting. Progent's Standard Call Center services are well suited for small companies who don't have the resources to create an internal Help Desk Call Center but who need fast access to an efficient Help Desk with proficient telephone assistance plus the in-depth expertise to escalate the most challenging problems to high-level engineers.Progent’s shared Help Desk services make it possible for your business to split the load for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Help Desk Call Center consulting services can guide you in creating an effective new Help Desk or revamping your current one, selecting or modifying Help Desk Call Center software to handle the unique demands of your business, or adding temporary online personnel to supplement your existing Help Desk group during demanding scenarios like software transitions, mass updates, or rolling out new applications.
Progent's Call Center staff of experienced network consultants gives your customers in Appleton Wyoming quick communication with a dependable technical support group with substantial background delivering telephone-based support and remote repair service for IT systems based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center the reputation as a significant enabler of business success, and Progent's goal is to resolve and not simply record IT issues.
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Applications Support: Education, Development, and Troubleshooting
Progent's Applications Consulting Team provides phone-based advanced engineering expertise and training in key application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for popular Microsoft business applications including Microsoft CRM, MS Project, Microsoft Office Word, and MS Office Excel. For more information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Apple Mac experts can support the imaginative components of Mac systems by providing phone-based consulting support and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Macintosh creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with common projects such as capturing or digitizing audio/video or putting together an audio/video production studio.
Online Network Monitoring Services
Progent can provide businesses in Appleton Wyoming online network monitoring services based on Microsoft System Center Operations Manager network monitoring, adapted by Progent to suit your environment so that your IT support is proactive and automated. By spotting potential problems before they grow into full-scale emergencies, automated monitoring can avoid disruptive and expensive network crises. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or environments that support multiple platforms.
To get in touch with Progent about emergency phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Remote Help, call
Wisconsin State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Wisconsin.
| City | Address | Phone | Link |
| Appleton | 4321 W. College Ave, Suite 200 Appleton, WI 54914 |
(920) 843-5180 | Appleton Network Support Services |
| Madison | 6709 Raymond Road Madison, WI 53719 |
(608) 416-1444 | Madison Network Support Services |
| Milwaukee | 1345 N. Jefferson Milwaukee, WI 53202 |
(414) 800-2060 | Milwaukee Network Support Services |
An index of content::
Juniper Junos os Cybersecurity Group
24-7 Juniper Junos Information systems Security Outsourcing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Wireless Site Survey Configuration
Technology Consulting Wi-Fi Site Survey
Progent’s Wireless Site Survey helps you to plan and implement a wireless network customized for your environment, providing you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.
24-Hour Check Point 26000 Firewalls Network Security Auditing
Check Point NGTP Security Services Computer Security
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall solutions built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewalls or migrate smoothly to Check Point's modern security gateways.
Barracuda Backup Appliance Integration
Barracuda Backup Integration Network Consulting
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to assist you to plan, configure, operate and repair a BDR system based on Barracuda Backup.
Cisco Firepower Management Online Support Services
24 Hour Consultant Services Firesight
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, tune, manage and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.
wireless IP phones and Aironet APs Specialist
wireless IP phone integration Computer Consultants
Progent's wireless IP phone configuration experts offer online and onsite support to help your organization create and maintain a Cisco Wi-Fi VoIP phone solution by delivering services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Specialists Email Bayesian Analysis
Cloud-managed Email Security Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Microsoft LCS Server 2007 Technology Consulting Services
Microsoft Live Communications Server Professionals
MS Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering advanced security, transparent integration with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of Microsoft Office Communications Server across your entire organization.
Intrusion Protection Systems Consultant
IPsec VPN Security Organization
Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security strategy and choose appropriate products from multiple suppliers to support your security goals while staying within your spending limits.
ProSight VM Security Engineers
Signature-based Virus Protection IT Consultant
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware.
Contract Programming Microsoft Management Reporter
Power BI Design
Progent offers online and on premises expertise to assist your organization with any aspect of business intelligence reporting ranging from debugging or modernizing applications to designing and deploying a comprehensive business intelligence environment. Progent's BI consultants can assist your company to maintain your existing reporting environment, assist you to upgrade databases and applications from an outdated reporting platform to a modern one, and deliver as-needed online mentoring to meet your specific needs. Progent’s management reporting professionals offer experience in the leading business intelligence reporting platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
VMware vRealize Automation vRA Technology Professional
VMware Site Recovery Manager and NSX Consultants
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent process for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and administer a DR system based on VMware Site Recovery Manager.
Palo Alto Networks PA-7000 Series Firewalls Information Technology Consulting
Testing Palo Alto Networks VPN
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security environment that spans your on-premises and cloud-based resources and protects all users anywhere with any device.
ISA 2004 Server Outsourcing
Internet Security and Acceleration Server On-site Technical Support
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Microsoft Active Directory Engineer
Active Directory IT Services
Microsoft Windows Enterprise Directory requires extensive hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Certified consultants are experts in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in online AD environments, and repair of failed installations of AD and Active Directory-integrated programs.
Technology Professional Azure and Android integration
Consulting Azure Hybrid integration
Progent can assist small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Virtual Applications Hub Network Consultants
Citrix XenApp Application Virtualization Consulting
Progent's Citrix consultants can assist you to plan, install, administer, and troubleshoot a virtualized Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast disaster recovery.
Amazon cloud integration Programming Companies
Amazon EC2 migration Developer
Progent can provide cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS resources. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Article IT Outsourcing and Co-sourcing
IT Outsourcing Example White Paper
Progent’s IT outsourcing packages provide affordable network support for medium-size businesses. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce costs and minimize risks, permitting IT support budgets to grow in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a secure and robust network architecture for your critical Windows-based applications such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Barracuda Backup Integration Setup and Support
Barracuda Backup Local Computer Consulting
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to plan, configure, operate and troubleshoot a BDR system built on Barracuda technology.
After Hours Citrix XenDesktop virtual desktops Online Support
Citrix VM desktops Information Technology Consulting
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the business impact of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to follow best practices to maintain your XenDesktop solution efficiently.
North Dakota Outsourcing Technical Support
Onsite Computer Services Idaho
If your business does not require urgent remote support but expects to need assistance with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be available when you need it by contacting a Progent sales agent and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Specialist Jabber Voice Messaging
Jabber Upgrade Computer Consultant
Progent's Jabber consultants can provide remote or onsite support to assist organizations of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the products, technologies and services that make up creating an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.
After Hours Specialists Microsoft Exchange Server 2016 Upgrade
Exchange Server 2016 Migration Planning Online Support Services
Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Cybersecurity Firm Web Application Security
Consult Information Assurance
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered under GIAC accreditation such as evaluating network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Exchange Migration Consulting Services
24x7x365 Microsoft Exchange 2010 Upgrade Consulting
Progent's Microsoft-certified consultants can deliver low-cost remote and on-premises help to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your upgraded email system, educate your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and technical support. Progent's consultants can also help you migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Texas Network Management Services
Outsourcing Technical Support Arizona
If your business does not require immediate online support but you think you will require assistance with your information system soon, you can save time and expenses and ensure that the right IT skill will be available when you require it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Colo Consultant Services
Consulting Colocation Selection
Colocation data centers allow businesses to share world-class facilities for housing computer hardware that supports mission-critical applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy including choosing and migrating to a colocation facility, creating network architecture, specifying required equipment, on-site and on-line maintenance, setting up online system management, and education your support personnel.
Microsoft Windows 2008 R2 Remote Support
Technology Consulting Services Windows Server 2008 DirectAccess
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that improve output of on-site, remote, and mobile users. Progent's network professionals can provide cost-effective online engineering, technical support, and education services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Exchange Server 2003 Consultant Services
Exchange 2003 Server Upgrade Support and Setup
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Programming Company Microsoft Project Server
Top Quality Services Microsoft Project Server Reporting
Progent's Microsoft-certified consultants can provide in-depth expertise in implementing, managing and troubleshooting any edition of Project Server and can deliver a broad range of cost-effective online support services following proven best practices to assist businesses of all sizes to get all the benefits of this powerful project management solution. Consulting support available from Progent include solution design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Exchange 2019 Office 365 Integration Support
Exchange 2019 Planning Online Troubleshooting
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Teleworker Helpdesk Services IT Services
Telecommuter Helpdesk Services Computer Consultants
Progent can provide small and medium-size organizations overflow or fully outsourced Help Desk call center support services for at-home employees.
Top MCSE Expert Certified Consultant Exchange Server Hosting
24-Hour Exchange Server Hosting Engineer
Progent's MS Exchange Hosting and Management Services offer a world-class data center that features backed-up power and environmental control systems,
IT Services scom 2016 OMS integration
scom 2016 VMware integration Support and Help
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key applications by providing unified, mixed-platform monitoring of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers world-class online and onsite expertise to help organizations of any size to plan, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions or from other IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Shared Call Center Support and Integration
IT Consultants Extended Help Desk
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop support are designed specifically for small businesses who need fast access to a Help Desk Call Center with professional telephone support and full escalation capability but who must operate within a modest IT budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
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