Fast and Affordable Online Help for Cheyenne Wyoming Computer Systems
Fast Phone Help for Cheyenne SystemsFor organizations located in Cheyenne Wyoming, Progent offers online technical support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote support to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure issues, plus the services of CISA and CISSP-qualified security consultants to handle high-level security architecture and troubleshooting issues.

Progent's online support experts provide excellent value due to the fact that they possess the real-world background and have access to the advanced tools required to resolve most network issues quickly. Efficient support lowers immediate costs because service calls require minimal billable consulting minutes. Online support also avoids the cost of sending a consultant to your site. Your organization benefits even more in incidental costs by reducing or eliminating system downtime and associated costs stemming from business discontinuity, upset clients, idle workers, and distracted management. Progent's advanced online technical support experience is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's pricing policy for online support is structured to stretch your IT service investment. Progent charges by the minute for telephone-based consulting, so you pay exclusively for the services that you actually get. In contrast to many remote support organizations, Progent requires no startup charge or minimum job duration. Progent's one-minute granularity and clean model for billing avoid scenarios where speedy. minor repairs manage to end up as large tabs. Progent's skill at dealing with problems quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has mastered an array of customized technologies and proven processes that permit the maximum level of efficiency for remote technical support and repair for computer systems of all sizes. Progent provides safe VPN support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity enables the consultants of Progent's online support team to access your environment without violating system security.

Progent's proven customer support reporting application keeps detailed documentation of all service that Progent's clients have received. Progent's team consultants have access to the history of assistance provided to every Progent client by every Progent engineer. This history of issues and solutions is organized as a quickly exploitable support knowledge base that allows Progent's online support engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and close associations with important industry leaders including Cisco and Microsoft open up additional extensive support databases and permit priority access to manufacturers' internal support staff so Progent's online service specialists can find optimal resolutions promptly.

Online support provided by Progent to companies in Cheyenne Wyoming include:

Progent's ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate services intended to enable small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the world's leading enterprises. Progent's ProSight suite of IT management outsourcing services covers all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS services manage and monitor your backup processes and allow non-disruptive backup and rapid restoration of vital files, applications, system images, and VMs. ProSight DPS lets you protect against data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or software bugs. Managed services in the ProSight DPS family include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these fully managed services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your Progent consultant so that any potential problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the services of seasoned online consulting professionals for special IT projects. Billing charges for longer-term consulting tasks are determined according to the level of expertise of the engineers required. Progent's background in these important fields of information technology enables clients to execute major initiatives economically and on schedule. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Call Center programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Help Desk services, and Call Center process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that handles all facets of remote desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve the most problems.

    Progent’s Help Desk sharing services allow your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution based on the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Call Center team of seasoned information technology experts gives your workers in Cheyenne Wyoming instant access to a reliable technical support group with extensive background providing telephone-based consulting and online repair service for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Call Center perception as a solid contributor to business productivity, and Progent's target is to fix and not merely record IT problems.

  • Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Experts staff provides remote advanced engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. For more information on Progent's expertise, programming, and education offerings, go to Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; cohesive integration of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in Cheyenne Wyoming online IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can configure Operations Manager for your environment so your IT maintenance is proactive and automated. By spotting potential trouble spots before they expand into network outages, system monitoring can avoid stressful and expensive service crises. Progent can also utilize system monitoring products such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or networks that incorporate a combination of OS platforms.
How Your Cheyenne Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency online expertise with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Nationwide Online Help, phone 1-800-993-9400, or see Contact Progent. For businesses and startups in Cheyenne Wyoming, Progent's online computer support specialists are ready to deliver effective and economical system help the instant your business needs it. More than a decade of delivering remote tech support has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to refine online connectivity technology to repair computer problems quickly while eliminating the expense and lost time associated with in-person support visits.

Even if your Cheyenne organization works with a regular independent support technician or employs a full time organization that can handle common network issues, Progent’s Microsoft certified consultants can offer a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either lack the bandwidth or the experience to address sudden system crises or especially challenging integration projects.

Details of Progent's Remote Computer Services for Cheyenne Wyoming
Progent's online support, Internet-based repair, network security consulting, and network management services offer businesses in Cheyenne Wyoming unparalleled leverage for your support budget. Whether you need one-time phone help and Internet-based network repair or ongoing Help Desk support and network administration, Progent's experts can deliver your office enterprise-level network support while allowing you to eliminate the expense and administration overhead of running a large internal IT staff. Highlights of Progent's online help services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of technical experience, fine tuned remote support software, and understanding of enterprise networking allow businesses to avoid the pitfalls of excessive dependence on smaller consulting organizations, independent freelance service providers, or over-stretched in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, at the front lines of IT support, performing a wide variety of technical tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not only world-class technical skills, but also a consultant with proven methods for applying technical knowledge to fix actual network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online service and in-person visits by the minute. As a result, you pay only for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no minimum charge and requires no retainer for services provided during regular working hours. Many support firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be tempted to permit minor problems to fester.

  • Full Records of IT Services
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation sent by each consultant to every customer. The practice of detailing and archiving support activity allows more effective support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who won’t let go of vital service information.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few consulting firms to offer round-the-clock network monitoring services based on MS Operations Manager. Microsoft System Center Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By revealing potential problems before they result in lost productivity, system monitoring can keep your IT network from stressful and costly availability disruptions.
How Does My Business Begin Getting Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's Citrix experts can help you to evaluate the potential business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining management processes.

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    Mid-sized companies can get all the benefits of Microsoft Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network support programs, medium-size organizations can choose a basic co-sourcing service program built around System Center Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and remote service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide mid-size company networks enterprise-class reliability, security and productivity.

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    If your business has a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire enterprise in a broad array of security topics such as security administration procedures, security architecture and models, connection management systems and techniques, software development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM and CISSP define the fundamental skills and worldwide standards of performance that information security managers are required to master. These accreditations offer executive management the assurance that consultants who have earned their CISM or ISSAP certification have the experience and theory to deliver world-class security management and consulting services.

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    VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.

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    System Center 2016 provides important improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous version of System Center, or debug your System Center solution.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda Backup.

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    Progent's CISM-certified security consultants can help you secure your Mac network through expert support offerings such as running security audits, recovery from virus and worm attacks, setting up firewalls, integrating safe remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific objectives of your business network.

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    Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control IT environments that span branch offices, data centers, and cloud resources.

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart. Progent's team of seasoned network experts can help your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to verify adherence with industry standards and government requirements.

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    Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a DR/BC plan.

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    Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for performing a variety of programmed network testing scans to identify potential security problems. Progent has extensive experience with network auditing tools and can show you how to make sense of testing reports and respond appropriately. Progent can help you design protection into your company processes, configure scanning software, plan and deploy a secure system environment, and suggest policies to optimize the security of your network. Progent's security engineers are ready to show you how to set up a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security engineers can test the security of web-based software and can run comprehensive information security tests of enterprise-wide security to validate your organization's compliance with important industry security standards such as HIPAA, PCI, and ISO.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the top shared professional services automation tool for managing service requests, ticketing, ownership, progress tracking, and reporting.

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    Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key IT areas including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.

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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

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    Progent has been providing SharePoint consulting services since the first SharePoint product was published over a decade ago, and Progent has the scope of IT knowledge to help organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is best suited for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 migration.

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    Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT management while benefiting from world-class reliability and an unmatched level of vendor flexibility.

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    Progent’s experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and excellent reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.

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