Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Chicago organization to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Chicago, Illinois businesses to with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and unified management.

Data Protection Solutions for Telecommuters
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and reduce recovery time and effort in the event of storage system problems due to equipment issues, software glitches, operator error, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to design and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for telecommuters must address diverse types of user-owned endpoint devices. Progent offers fast online access to consultants familiar with a broad array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can help your company to develop, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Chicago, Illinois company, call 1-800-993-9400 or visit Contact Progent.