Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular solutions for maintaining mobile access to messaging, calendars, web applications, and other critical business data. Progent offers Chicago, Illinois companies the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations often resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their information system.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
Technical Support for BlackBerry BES Server
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, IBM Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during transit to ensure optimum security. BES Server also streamlines a broad selection of vital administrative jobs ranging from BlackBerry deployment and updates to mobile security and high availability.
Progent's BlackBerry-qualified engineers can help you utilize BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry smartphone firmware wirelessly
- Control user and group configurations with BES Server's extensive selection of policies
Progent's BlackBerry-qualified consultants can also assist you to utilize BlackBerry Enterprise Server to perform important procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:
- Configure and manage BES Server's high-availability architecture using virtual servers
- Install BlackBerry smartphones remotely
- Establish custom management roles
- Monitor and analyze the integrity of your solution
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements analysis, system architecture, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software editions, processors and storage, network topology, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about professional assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.