Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent can provide Chicago, Illinois companies the expertise of BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for companies of any size, successful integration and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient remote support model, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Consulting Services for BlackBerry BES Server
RIM's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in transit to provide maximum data protection. BES Server also simplifies a broad selection of key administrative tasks that span from BlackBerry deployment and updates to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user and group configurations with BES Server's extensive selection of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to implement important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's fault-tolerant architecture based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Establish custom management roles
  • Automatically track and analyze the overall health of your solution

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For businesses in Chicago, Illinois who want fast and economical help from an authorized RIM BlackBerry support professional, Progent delivers effective remote help from a veteran support staff who have provided network solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to solve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer expert help in fields such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can also assist your business to resolve a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, wireless connections, IM, desktop software installation, and Desktop Redirector.

As a top innovator in delivering countrywide remote consulting services for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support costs at a minimum and, by dealing with issues promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

Contact Progent for Support from a BlackBerry-Certified Expert
In order to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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