Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most successful solutions for achieving location-independent access to email, calendars, web applications, and other vital business data. Progent can provide Chicago, Illinois companies support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or transition efficiently to a more popular smartphone platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry technology has grown increasingly difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online support model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in Chicago Metro Area
BlackBerry BES Server Integration Services
The BlackBerry BES Server offers companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs such a schedules, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-aware applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to design, configure, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of supporting a mobile workforce.
Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Chicago, Illinois who want quick and affordable help from an authorized RIM BlackBerry support expert, Progent provides efficient remote assistance from a seasoned network support staff who have provided network solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)
Online support eliminates travel costs and enables specialists to resolve problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide expert support in fields such as troubleshooting synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad array of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, IM, PC software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote help for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses low and, by solving problems promptly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help you to define and install sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system design, installation strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which management model and equipment match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.