Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were at one time among the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent offers Chicago, Illinois companies the expertise of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and efficiently, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's proven online support capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Chicago Onsite IT Consulting
Progent locations in the Chicago Metro Area

City Street Address Contact Information
Chicago 500 North Michigan Avenue
Chicago, Illinois 60611
Sales Phone: 312-800-0223

Link: Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, Illinois 60532
Sales Phone: 331-251-1422

Link: Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd
Suite 950
Schaumburg, Illinois 60173
Sales Phone: 847-944-8599

Link: Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, Illinois 60062
Sales Phone: 224-534-2088

Link: Skokie Network Support Services

Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, providing a centralized solution for controlling key tasks such as device deployment, upgrades, and retirement and also providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) supports seamless integration between Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and allows wireless synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Support

BlackBerry Enterprise Server offers a variety of security capabilities beginning with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting levels of protection to meet the specific requirements of your network. Progent's BlackBerry certified engineers can help you to choose advanced security functions and enable them remotely. Examples of these over-the-air configurable security features are:

  • Lock down a BlackBerry device
  • Erase information from a lost smartphone
  • Disable Bluetooth functionality
  • Activate internal defenses against malicious attacks

BlackBerry BES Server also provides versatility in determining mechanisms to prevent BlackBerry users from installing or executing unsecure or prohibited programs. Progent can help you to choose protective processes like:

  • List exactly which applications are allowed on the device
  • Prevent third-party applications from allocating persistent memory on the smartphone
  • Select what resources external applications can use on the BlackBerry smartphone
  • Limit the kinds of connections external software running on the BlackBerry device can establish
  • Block all third-party software from being installed or run on the smartphone

Professional RIM BlackBerry Consulting Support Services Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide prompt technical help to companies in the Chicago area or anywhere in the state of Illinois. Progent's seasoned remote consulting team has helped businesses solve network problems and reduce support costs in every state in the country and established a large base of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote consulting support for a wide array of technologies related to BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can in addition help your company to troubleshoot a broad range of problems concerning synchronization, handset detection, messaging consistency, web access, wireless connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support expenses low and, by solving problems quickly, optimizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange.

Contact Progent for Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.