Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most popular products for maintaining anytime-anywhere access to messaging, calendars, web programs, and other vital business information. Progent can provide Chicago, Illinois companies support from BlackBerry-certified professionals who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for companies of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and custom business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones have push-based connectivity with Exchange messages as well as to instant messaging-capable software through Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can assist you to plan, install, and troubleshoot BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Progent's Remote BlackBerry-certified Support is Fast and Economical
For companies in Chicago, Illinois who require fast and economical help from an authorized RIM BlackBerry support professional, Progent offers effective remote assistance from a seasoned support team who have provided IT solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Online consulting services avoids travel expense and lets engineers solve problems quickly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small office IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses low and, by dealing with issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements analysis, system design, roll-out strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software editions, server hardware and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry consultant can assist your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a BlackBerry-Certified Specialist
If you wish to ask Progent about consulting help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.