Wireless Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other vital business data. Progent offers Chicago, Illinois businesses the services of BlackBerry-certified consultants who can help organizations to manage their BlackBerry environments or transition efficiently to a current mobile platform.

As the complexity of small company networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small businesses an economical solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can help your business with SQL Server 2019 integration consulting, SQL Server 2016 migration support, and Microsoft Exchange Server setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Integration Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Microsoft Exchange, Lotus, or Novell GroupWise users to send and receive emails that are encrypted in wireless transit to ensure maximum security. BES Server also streamlines a broad variety of critical administrative tasks ranging from BlackBerry setup and updates to wireless security and fault tolerance.

Progent's BlackBerry-premier engineers can help you use BlackBerry BES Server to do routine tasks such as:

• Deploy and manage applications
• Schedule smartphone, application, and IT policy updates
• Upgrade BlackBerry smartphone software remotely
• Manage client settings with BlackBerry's extensive library of policies

Progent's BlackBerry-certified engineers can also assist you to use BlackBerry Enterprise Server to implement key tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

• Configure and manage BES Server's fault-tolerant architecture based on virtualization
• Install BlackBerry devices remotely
• Set specialized management roles
• Automatically track and analyze the integrity of your system

Some Ways That Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, solution design, installation strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
To contact Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.