Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile smartphones were once among the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web applications, and other vital business data. Progent offers Chicago, Illinois businesses support from BlackBerry-certified professionals who can help organizations to maintain their BlackBerry environments or migrate efficiently to a more popular mobile platform.

As the complexity of small company networks has increased, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small companies an affordable solution for integrating RIM BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Chicago Onsite IT Consulting
Progent locations in the Chicago Metro Area

City Street Address Contact Information
Chicago 500 North Michigan Avenue
Chicago, Illinois 60611
Sales Phone: 312-800-0223

Link: Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, Illinois 60532
Sales Phone: 331-251-1422

Link: Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd
Suite 950
Schaumburg, Illinois 60173
Sales Phone: 847-944-8599

Link: Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, Illinois 60062
Sales Phone: 224-534-2088

Link: Skokie Network Support Services

Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and support of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks like smartphone deployment, upgrades, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Configuration Assistance

BES Server features a wealth of data protection options starting with advanced data encryption of information sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows great flexibility in adjusting levels of protection to meet the special needs of your environment. Progent's BlackBerry certified consultants can assist you to choose powerful security features and enable them wirelessly. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Erase information from a lost or stolen smartphone
  • Lock out Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from installing or running unsafe or unauthorized applications. Progent can help you to choose protective processes such as:

  • List exactly what applications are allowed on the device
  • Block third-party software from using persistent memory on the smartphone
  • Select what resources third-party applications can use on the smartphone
  • Restrict the kinds of access third-party software running on the BlackBerry smartphone can initialize
  • Block all external programs from being loaded or run on the device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned experts can in addition help you to troubleshoot a wide array of issues associated with synchronization, device detection, messaging reconciliation, web access, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online help for small business networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by handling problems promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management software like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist you to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.