Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most successful solutions for achieving mobile connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Chicago, Illinois businesses the expertise of BlackBerry-premier consultants who can assist companies to maintain their BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's efficient remote service delivery model, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for collaborative programs such a schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages and to instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified engineers can help you design, deploy, and maintain BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

How Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can in addition assist you to resolve a broad range of problems concerning synchronization, device recognition, email consistency, web access, wireless connections, IM, workstation application configuration, and Desktop Redirector.

As a leader in delivering nationwide remote help for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile technical support expenses at a minimum and, by handling problems promptly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry engineers can also show you how to use administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and help your company to define and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

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