Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business data. Progent offers Chicago, Illinois companies the expertise of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone solution.

As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and recoverability has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry solutions has grown more difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
312-800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
331-251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
847-944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
224-534-2088 Skokie Network Support Services

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry devices, offering a single platform for controlling key jobs like device deployment, updates, and retirement and offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Help

BlackBerry BES Server provides a variety of data protection options starting with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in adjusting degrees of security to meet the specific needs of your mobile network. Progent's BlackBerry certified engineers can help you to choose powerful security features and activate them wirelessly. Samples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a missing or stolen device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malicious attacks

BlackBerry Enterprise Server also offers flexibility in selecting mechanisms to prevent BlackBerry users from loading or executing unsecure or unauthorized software. Progent can help you to select blocking techniques like:

  • List precisely which applications are allowed on the device
  • Block third-party applications from allocating non-volatile storage on the device
  • Select what functions external programs can access on the BlackBerry smartphone
  • Restrict the types of connections third-party programs running on the smartphone can initialize
  • Block all external software from being installed or executed on the BlackBerry device

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For businesses in Chicago, Illinois who want quick and economical help from a certified BlackBerry consultant, Progent delivers efficient remote assistance from a veteran network support team who have provided network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to fix problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert help in areas including troubleshooting synchronization issues, setting up BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also assist you to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote help for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support expenses at a minimum and, by dealing with problems promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to select and implement sensible security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology requirements analysis, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, server hardware and storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
To contact Progent about consulting help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.

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