Expanding your remote workforce can have a significant impact on network architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Chicago organization to pick the right tools and follow leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide support services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Chicago, Illinois organizations to succeed with any facet of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A sudden, enterprise-wide switchover to a teleworker workforce, which might be activated by an epidemic or as an element of a disaster recovery process, can overwhelm even a well-staffed internal Support Desk. Progent's Help Desk Call Center services allow organizations to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Chicago, Illinois company, phone