Enlarging your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Chicago organization to pick the right technologies and adhere to leading practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Chicago, Illinois businesses to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, endpoint security, data protection solutions, and centralized management.
Help Desk Services for Remote Workers
A rapid, company-wide changeover to a telecommuter workforce, which could be activated by an epidemic or as part of a business continuity process, can overstretch even a high-performing internal Call Center. Progent's Call Center services make it possible for organizations to outsource or augment their Call Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Chicago, Illinois company, call