Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Chicago organization to pick the right tools and follow best practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services that go from on demand guidance for getting you over challenging technical roadblocks to full project management to help you carry out business-critical initiatives.
Progent can help Chicago, Illinois businesses to with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and unified management.
Help Desk Services for Telecommuters
A rapid, company-wide changeover to a from-home workforce, which could be activated by a pandemic or as a component of a disaster recovery/business continuity preparedness plan, can overwhelm even a high-performing internal Help Desk. Progent's Call Center services allow businesses of any size to outsource or expand their Help Desk Call Center with Progent's online Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Chicago, Illinois company, call