For businesses of any size in Chicago Illinois, Progent offers easy, fast, and economical access to Cisco CCIE-Certified engineers. CCIEs are world-class network professionals who achieve this prestigious recognition by completing strenuous examinations by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network deployment, repair, and configuration. Progent's CCIE-qualified professionals work closely with Cisco's internal staff in analyzing problems with IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco certified CCIE can isolate the cause of network difficulties whether from network appliances or software.

Progent offers affordable online access to a CCIE expert so that you has the opportunity to receive timely assistance for complicated network issues that are impacting business productivity but are beyond the experience of your local IT support organization. Progent's Cisco CCIE-Premier engineers can examine your system via state-of-the-art remote support tools in order to perform rapid and low-cost diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not readily accessible to smaller organizations. Progent is among the few service providers to make CCIEs available to help small and medium sized companies. In addition, Progent can provide quick contact with a CCIE remotely so that you can get timely support for complex network issues that are reducing worker productivity. To find out how to contact a Progent CCIE for timely help with your network, go to Progent's online network help.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Cisco's extensive family of current and legacy networking devices familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst FWSM, protected high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) solutions. With the resources of one of the largest teams of Cisco-premier CCIE engineers of any independent support firm, Progent has privileged access to Cisco's internal support specialists and the advanced training programs to keep at the vanguard of network solutions.

Software Update Management for Cisco Network Appliances
Software update management is an essential and complicated task. Prompt and correctly managed updating maximizes security, compliance, availability, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic performance, unnecessary offline stretches, or unavailability of important features. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware patches can be as vital for network appliances such as routers, firewalls, and wireless access points.

Patch Management Services for Infrastructure Appliances

Progent can provide patch management support for network devices from Cisco and other leading suppliers

Progent has provided advanced assistance for Cisco networking products for more than two decades and Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable option for evaluating, validating, scheduling, applying, and documenting updates to your ever-evolving information system. To find out about Progent's service programs for patch management, see Progent's patch management services.

To find out more details concerning Progent's consulting support services for Cisco technology, choose a subject:

Other Consulting Expertise Offered by Progent
Progent also offers a a wide array of IT consulting services in key areas to assist companies to turn Cisco infrastructure technology into a cohesive information system that delivers strategic value. A few of the services offered by Progent's subject matter experts include project management support, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security compliance scanning, database administration and database development expertise, and temporary CIO services.

Progent can also help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering a convenient centralized source for IT generalists and application experts, Progent can deliver timely, cost-effective, and comprehensive IT solutions that meet the specific needs of businesses in Chicago Illinois.



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  • Catalyst Switch EVN Remote Consulting
    Catalyst 9000 Switch Online Consulting

    With Catalyst switches for small and mid-size businesses, Cisco allows companies to realize the full advantages of bringing smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network highly robust to handle real-time needs, expandable to support growth, secure enough to guard restricted data, and capable of differentiating and controlling all traffic to streamline system performance. Progent's Cisco certified engineers can help you select and deploy Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can show you how to develop a comprehensive security policy and configure Cisco Catalyst switches so they help support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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