For companies of any size in Chicago Illinois, Progent can provide easy, fast, and economical contact with CCIE-Premier engineers. Cisco CCIEs are top-level network professionals who earn this elite recognition only after rigorous examinations overseen by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIEs work closely with Cisco's in-house staff in analyzing problems with Cisco IOS or NX-OS software and coming up with workarounds or receiving software updates to correct problems. A Cisco CCIE knows how to isolate the origin of network problems whether from network appliances or software.

Progent offers fast remote contact with a CCIE specialist so your company has the opportunity to get timely assistance for complex network issues that are impacting productivity but are beyond the experience of your local network support organization. Progent's CCIE-Premier engineers can examine your network via state-of-the-art remote support tools in order to provide fast and efficient diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide Internet providers, and so their skills are not easily available to smaller organizations. Progent is among the rare support firms that makes CCIEs accessible to support small and mid-size businesses. In addition, Progent offers fast access to a CCIE by telephone so you can receive timely support for complex network issues that are hurting business efficiency. To learn how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's online network troubleshooting.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Cisco's large selection of current and vintage networking devices supported by Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and switches, VoIP phones and systems, Catalyst and Nexus family switches, plus security and Virtual Private Network products. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has priority access to Cisco's engineering experts and the advanced training tools to stay at the leading edge of connectivity technology.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is an essential and complicated process. Timely and correctly managed patching optimizes security, regulatory compliance, uptime, and functionality. Haphazard software update management can result in security vulnerabilities, compatibility problems, slow or erratic performance, needless offline stretches, or unavailability of key functions. Patching entails more than occasional updates of operating systems and applications for servers and user machines. Firmware updates can be as vital for network appliances such as switches, firewalls, and wireless APs.

Patch Management Services for Infrastructure Devices

Progent offers software update management support for network infrastructure devices from Cisco and other leading suppliers

Progent has delivered top=level assistance for Cisco networking products for over two decades and Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective option for assessing, testing, scheduling, applying, and tracking updates to your dynamic information network. To learn about Progent's service programs for software update management, see Progent's patch management service plans.

To learn more about Progent's consulting support services for Cisco network infrastructure, select a subject:

Other Support Expertise Available from Progent
Progent also offers a wide range of consulting expertise in key practice areas to assist companies to convert Cisco networking products into an integrated information solution that provides strategic advantage. Some of the services offered by Progent's subject matter experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, security vulnerability scanning, DBA and application services, and temporary Chief Information Officer consulting services.

Progent can also help your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By offering a convenient centralized resource for IT generalists and application experts, Progent is able to tailor timely, affordable, and thorough information technology solutions that match the special needs of companies in Chicago Illinois.



An index of content::

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