For businesses of any size in Chicago Illinois, Progent can provide easy, fast, and economical contact with CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who earn this prestigious certification by completing rigorous testing overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network deployment, troubleshooting, and configuration. Progent's CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or NX-OS utilities and coming up with workarounds or obtaining software patches to correct problems. A Cisco CCIE knows how to pinpoint the source of computer network problems stemming from network appliances or software.

Progent can provide affordable remote access to a CCIE expert so that you can receive timely assistance for complex network problems that are affecting your business but are beyond the scope of your ordinary IT support organization. Progent's Cisco CCIE-Certified consultants can connect to your network via advanced remote connectivity tools that allow them to provide fast and efficient analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and consequently their services are not easily available to the general public. Progent is one of the rare service firms to make CCIEs available to support small and medium sized businesses. In addition, Progent can provide fast access to a CCIE by phone so you can get timely help for urgent network issues that are reducing business productivity. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to online network support.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Progent has one of the biggest teams of Cisco-premier CCIE consultants of any independent support firm in the United States. Consequently, Progent offers world-class expertise in delivering networking solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides professional application help for a broad range of business applications, Progent can integrate end-to-end IT solutions that optimize the competitive value of your information system.

CCIEs represent an excellent value since their deep experience allows them to solve the most complex problems rapidly. In common scenarios, less qualified engineers can burn up many hours or days struggling with a problem that an experienced CCIE can resolve in minutes. The majority of Progent CCIEs are not only experienced with Cisco technologies, but have a variety of recognized technical credentials such as Microsoft MCSE, and a major network protection certification such as CISA or CISM. This allows Progent to provide complete services that incorporate a broad range of technologies without incurring needless costs and delays orchestrating multiple consultants.

Patch Management for Cisco Network Infrastructure Devices
Patch management is crucial and complicated task. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard patch management can cause security vulnerabilities, compatibility problems, slow or erratic performance, needless offline stretches, or loss of key features. Patching entails more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as critical for network appliances like switches, firewalls, and wireless APs.

Patch Management Services for Network Appliances

Progent offers software update management support for network infrastructure devices from Cisco and other major suppliers

Progent has provided top-level help for Cisco networking products for more than two decades and Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To learn about Progent's service options for software update management, go to Progent's patch management services.

In order to find out more concerning Progent's online and on-premises support for Cisco technology, select a subject:

Other Consulting Expertise Offered by Progent
Besides Cisco infrastructure, Progent's consultants offer expertise for other important facets of information systems, enabling Progent to deliver full-featured business solutions for organizations of any size. A sampling key disciplines where Progent's IT consultants can provide high-level expertise are: By offering a convenient full-service source for IT generalists and application experts, Progent can tailor fast, inexpensive, and comprehensive IT solutions that match the specific needs of businesses in Chicago Illinois.



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