For offices of all sizes in Chicago Illinois, Progent can provide convenient, fast, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are top-level network professionals who achieve this prestigious certification by completing strenuous testing administered by Cisco. CCIE-qualified engineers can tackle the most complicated problems surrounding network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving software updates to fix problems. A Cisco-qualified CCIE knows how to pinpoint the origin of network difficulties stemming from network appliances or software.

Progent offers fast online access to a CCIE expert so you has the opportunity to obtain timely assistance for complex network issues that are affecting productivity but are beyond the experience of your ordinary IT maintenance resources. Progent's CCIE-Premier support professionals can connect to your network using state-of-the-art remote support tools that allow them to provide rapid and affordable analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not easily accessible to smaller organizations. Progent is among the rare service organizations that makes CCIEs accessible to assist small and medium sized businesses. Also, Progent offers fast contact with a CCIE by phone so that you can get immediate support for urgent network issues that are reducing worker productivity. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network help.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
312-800-0223 Chicago Network Support Services
Downers Grove 650 Warrenville Rd
Lisle, IL 60532
331-251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schumburg, IL 60173
847-944-8599 Schaumburg Network Support Services
Skokie 1363 Shermer Road
Northbrook, IL 60062
224-534-2088 Skokie Network Support Services


Cisco's large family of both new and vintage infrastructure products familiar to Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and Virtual Private Network technology. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and Cisco's latest learning tools to stay at the leading edge of connectivity technology.

In order to learn more details concerning Progent's world-class support services for Cisco network infrastructure, choose a topic:

  • Introduction to Cisco Network Support
  • Fast and Affordable Online Access to a Cisco Certified Internetwork Expert (CCIE) Engineer
  • Cisco Firepower Series Firewalls: Integration and Management Support
  • ASA 5500-X Firewalls with Firepower Services: Configuration and Management Expertise
  • Cisco ASA 5500 Firewall Upgrade. Migration Help
  • PIX Series Firewall Consulting Expertise
  • Cisco Routers Engineering Support
  • Cisco Wireless Engineering Expertise
  • Aironet Wireless APs Deployment Support
  • Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Services
  • Cisco Wireless Controllers Consulting
  • Meraki Wireless Access Points Engineering Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco VoIP Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
  • Cisco Jabber Migration and Support Expertise
  • Catalyst Switches Engineering Services
  • Nexus Switches Deployment Services
  • Cisco Meraki Switches Support and Troubleshooting Expertise
  • Cisco VPN and Network Security Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Datacenters
  • Infrastructure Optimization Expertise for ISPs
  • Remote Management Technologies for Cisco-powered Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Additional Consulting Services Available from Progent
    Progent also offers a wide range of IT services in vital areas to assist companies to convert Cisco infrastructure products into a cohesive information system that delivers strategic advantage. A few of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and management, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, security compliance assessment, database administration and database development services, and part-time Chief Information Officer consulting services.

    Progent can also help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

    By offering an efficient centralized resource for IT generalists and specialists, Progent can deliver fast, cost-effective, and thorough IT solutions that align with the specific needs of companies in Chicago Illinois.



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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt productivity.

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    Progent's Cisco Meraki Wi-Fi AP experts offer remote and on-premises support to help businesses of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.

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