For businesses of all sizes in Chicago Illinois, Progent can provide convenient, fast, and economical contact with Cisco CCIE-certified network experts. CCIEs are world-class networking engineers who earn this prestigious recognition only after rigorous testing administered by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network deployment, troubleshooting, and configuration. Progent's CCIE-certified support specialists work directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or NX-OS utilities and developing temporary alternatives or receiving program patches to fix problems. A Cisco CCIE knows how to isolate the cause of computer network problems stemming from network appliances or applications.

Progent offers fast online access to a CCIE specialist so that your company has the opportunity to obtain high-level assistance for complex network issues that are affecting your business but are beyond the scope of your local IT maintenance resources. Progent's Cisco CCIE-certified engineers can examine your network via state-of-the-art remote support utilities in order to perform fast and low-cost diagnosis and repair of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide ISPs, and so their skills are not readily accessible to the general public. Progent is one of the rare service providers to make CCIEs available to help small and medium sized businesses. Also, Progent can provide quick access to a CCIE remotely so that you can receive immediate help for complex network problems that are hurting worker productivity. To find out how to talk to a Progent CCIE for timely assistance with your network, visit online network support.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services


Progent maintains one of the biggest rosters of Cisco-premier CCIE engineers of any independent consulting company in the United States. As a result, Progent can provide unbeatable skill in delivering networking solutions based on Cisco technology. Because Progent is also a Microsoft Certified Partner and offers professional application support for a wide array of popular applications, Progent can help you achieve comprehensive IT solutions that maximize the competitive value of your information system.

CCIEs represent an exceptional value because their depth of experience enables them to resolve the most intractable problems quickly. In common scenarios, less seasoned engineers can spend many hours or even days wrestling with a problem that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have multiple advanced industry credentials including Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This permits Progent to offer comprehensive solutions that incorporate a broad array of technologies without incurring needless costs and delays orchestrating too many specialists.

Patch Management for Cisco Network Devices
Patch management is crucial and complex task. Timely and correctly managed updating maximizes security, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, needless downtime, or unavailability of key functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for network appliances like routers, firewalls, and wireless access points.

Patch Management Services for Network Devices

Progent can provide patch management expertise for infrastructure devices from Cisco and other vendors

Progent has delivered high-end assistance for Cisco networking products for over two decades and Progent's support services for patch management provide businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's services for firmware update management, see Progent's software update management solutions.

In order to find out more about Progent's online and on-premises support for Cisco technology, select a topic:

Other Support Expertise Offered by Progent
Progent can also provide a wide range of IT services in critical areas to assist companies to convert Cisco networking products into a cohesive IT system that provides competitive value. Some of the services offered by Progent's experts include project management support, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, network security vulnerability assessment, DBA and application expertise, and temporary Chief Information Officer consulting services.

Progent can also assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By offering an efficient full-service resource for IT generalists and specialists, Progent can tailor timely, inexpensive, and comprehensive information technology solutions that meet the specific needs of businesses in Chicago Illinois.



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