To get fast remote help with data security problems, companies in Chicago Illinois have access to world-class support from Progent's security professionals. Progent's remote support staff is ready to offer effective and economical assistance with security problems that are impacting the productivity of your information system. Progent's security engineers are certified to support systems based on Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide world-class support for critical security and recovery solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad selection of services covers firewall configuration, email filtering and encryption, secure network architecture, and business continuity preparedness. Progent's support team has earned the world's most advanced security accreditations including CISM and Certified Information Systems Security Professional (CISSP).

Progent provides remote security expertise on a by-the-minute model with no minimum minutes and without extra charges for setup or off-hour support. By charging per minute and by delivering top-level expertise, Progent's billing policy keeps expenses low and eliminates scenarios where quick fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel may take longer to recognize a break-in and are less able to mount a quick and coordinated defense. The more lateral progress ransomware can manage within a victim's system, the longer it takes to recover basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist organizations to take the urgent first steps in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware experts can help you to locate and isolate breached devices and protect clean resources from being compromised. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Should We Do?
Network Security Consulting FirmIf you are now fighting a network security crisis other than ransomware, refer to Progent's Urgent Online Technical Support to see how to get immediate help. Progent maintains a pool of seasoned cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to protect against future exploits.

For businesses that have planned in advance for a security breech, the step-by-step incident handling model outlined by GIAC is Progent's approved method of responding to a serious security penetration.

Overview of Progent's Security Expertise
Coordinating computer protection as well as planning for restoring critical information and systems after an attack demands a continual effort involving an array of tools and procedures. Progent's certified experts can support your business at whatever level in your efforts to guard your information system, from security evaluation to creating a comprehensive security strategy. Key technologies covered by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Managed Protection from E-mail-Based Spam and Viruses.

Planning and Implementing Secure Networks
Any company should develop a carefully considered security plan that incorporates both preventive and responsive elements. The proactive strategy is a collection of precautions that helps to minimize vulnerabilities. The post-attack plan specifies procedures to help IT staff to evaluate the damage resulting from an attack, remediate the damage, document the event, and restore network activity as soon as possible. Progent can show you how to design security into your company processes. Progent can install scanning utilities, define and implement a secure computer architecture, and propose processes and policies that will maximize the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy safe offsite access to email and data, and install an efficient VPN.

If you are looking for an economical way for outsourcing your network security administration, Progent's 24x7 Network Support Packages feature continual online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that comply with government security requirements. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Security Forensics
Progent offers expertise in restoring networks and computers that have been compromised, are quarantined, or have stopped working following a security penetration. Progent can show you how to evaluate the damage resulting from the assault, return your company to ordinary business operations, and recover data compromised as a result of the attack. Progent's certified specialists can also perform a comprehensive forensic analysis by going over event logs and using other proven forensics techniques. Progent's background with security issues minimizes your downtime and permits Progent to recommend effective strategies to avoid or contain new attacks.

Ransomware Removal and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the skills to restore a network compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware cleanup and restoration services.

Work-from-Home (WFH) Security Expertise
Work-from-Home staff members typically use their personal computing devices and usually operate in a poorly secured physical area. This multiplies their susceptibility to malware attacks and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's seasoned group of at-home workforce solutions consultants can help you to plan, deploy and manage an effective cybersecurity solution that protects critical IT resources in networks that include an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. Besides optimizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your network. Read more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat defense stack that features computer learning algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to guard endpoints against increasingly sophisticated assaults such as ransomware, familiar and zero-day malware, trojans, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first incident response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.

Support for's NodeZero Pentest Platform
NodeZero from is a cutting-edge penetration test (pentest) platform that can deliver repeated, concurrent, programmable assessment of your internal and perimeter network to help you identify, prioritize, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform comprehensive pentests of your network perimeter and your internal network in order to determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can help you to design and deploy a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-prem, cloud-based, and perimeter IT assets. To find out more details about Progent's threat assessment services based on on NodeZero's pentest platform, refer to Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Evaluation Services
Stealth intrusion testing is a key component of any overall IT system security strategy. Progent's security professionals can perform extensive intrusion tests without the knowledge of your organization's internal IT resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event history analysis are correctly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth PEN Testing Experts.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a selection of offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your data backup processes and enable transparent backup and fast restoration of vital files/folders, applications, images, plus virtual machines. ProSight DPS lets your business recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application glitches. Managed services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a protected application and enter your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used for this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. To find out more about Duo identity validation services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's veteran engineers offer world-class support in vital facets of network protection such as:

Security Vulnerability Audits and Compliance Assessment
Progent provides expertise with security auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic network tests to reveal possible security gaps. Progent has extensive experience with these and similar tools and can help you to analyze audit reports and respond efficiently. Progent's security engineers also offer web application testing and can conduct expert assessments of corporate-wide security to assess your company's compliance with key worldwide security specifications such as FISMA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless security covering stationary wireless appliances plus portable devices. Find out additional information about Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class technical services for Cisco's entire family of protection and Virtual Private Network (VPN) technologies including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Read more details about Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.

Additional Firewall and VPN Solutions
In addition to being expert in a wide array of security solutions from Microsoft and Cisco, Progent offers companies of any size advanced consulting for products from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager Experts for Chicago IllinoisCISM identifies the basic competencies and international benchmarks of performance that IT security managers are required to master. It offers executive management the confidence that those who have been awarded their accreditation have the background and knowledge to provide effective security administration and consulting services. Progent can offer a CISM support professional to assist your enterprise in key security disciplines including data protection governance, risk assessment, information security process control, and incident handling management.

Read additional information about Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Support Services
CISSP Premier System Security Engineers for Chicago IllinoisProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status through verified experience, extensive study, and formal examination. CISSP Certification indicates expertise in an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include security administration procedures, security architecture and models, connection permission methodology, applications development security, business processes security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Learn more information concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Chicago IllinoisProgent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation as a result of rigorous testing and extensive hands-on work with information security architecture. ISSAP consultants have acquired comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your business with all aspects of secure network architecture.

Find out additional information concerning Progent's ISSAP Certified Secure IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize current system security engineering principles and techniques in system development, review system security designs based on security engineering best practices, produce cohesive system designs that include compliant security features for all key system functions, define efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic security models that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor Professional Expertise
Certified Information Systems Auditor (CISA) Engineers for Chicago IllinoisThe Certified Information Systems Auditor accreditation is a recognized qualification that represents expertise in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security professional trained to assist businesses in the areas of IS audit process, IT governance, systems and architecture lifecycle, IT support, protecting data assets, and disaster recovery preparedness.

Read additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified Network Risk Mitigation Consultants
CRISC-certified IT Risk Engineers for Chicago IllinoisThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain information system control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to assist your company to create and carry out a business continuity strategy based on leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services available from Progent's CISA-Certified security engineers for impartially assessing your IS management mechanisms and also with the services of Progent's CISM-certified consultants for implementing security policies.

Find out more details concerning Progent's CRISC-certified Network Risk Management Services.

GIAC Consulting Services
Network Security Experts with GIAC (Global Information Assurance Certification) for Chicago IllinoisGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC's mission is to verify that a certified professional has the skills necessary to provide support in key areas of network, data, and application security. GIAC accreditations are acknowledged by companies and government organizations around the world including United States National Security Agency. Progent offers the support of GIAC certified security engineers for any of the network security disciplines covered under GIAC accreditation topics such as auditing networks, incident response, traffic analysis, web application security, and SIEM solutions.

Find out additional details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Help
If your business is located in Chicago Illinois and you need computer security expertise, telephone Progent at 800-993-9400 or go to Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

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