To get immediate online assistance with computer security issues, businesses in Chicago, IL, have access to expert troubleshooting from Progent's security engineers. Progent's online support staff is available to provide effective and economical assistance with security emergencies that are impacting the productivity of your network. Progent's accredited consultants are premier to support environments based on Windows, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's wide array of services covers firewall configuration, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's technical support staff has earned the industry's top security credentials including CISM and Certified Information Systems Security Professional.
Progent offers online security support services on a by-the-minute model without minimum minutes and without extra fees for sign-up or off-hour support. By charging by the minute and by delivering world-class support, Progent's pricing structure keeps expenses under control and avoids scenarios where quick solutions result in big charges.
We've Been Hacked: What Are We Supposed to Do?
In case your business is now faced with a security crisis, visit Progent's Urgent Remote Technical Help to find out how to receive fast aid. Progent maintains a pool of seasoned cybersecurity specialists who can provide online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future attacks.
For businesses who have planned in advance for a security breech, the formal incident response model outlined by Global Information Assurance Certification is Progent's preferred method of handling a major security attack.
Introduction to Security Support Services
Coordinating computer protection plus preparedness for recovering critical data and systems after an attack demands an on-going process involving an array of tools and processes. Progent's certified experts can assist your organization at any level in your efforts to guard your information network, from security evaluation to designing a comprehensive security program. Important areas supported by Progent's security engineers include Planning and Prevention, Data Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Threats.
Planning and Building Secure Environments
Any company ought to develop a thoroughly thought out security plan that incorporates both preventive and responsive steps. The pre-attack strategy is a set of precautions that works to reduce security gaps. The post-attack strategy specifies activities to assist security personnel to evaluate the losses resulting from an attack, remediate the damage, document the event, and revive network functions as soon as feasible. Progent can show you how to build security into your business processes. Progent can configure scanning software, create and build a secure computer architecture, and recommend processes and policies that will enhance the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, deploy secure remote connectivity to e-mail and data, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable option for jobbing out your security management, Progent's Round-the-clock Network Support Packages feature automated online network tracking and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that comply with government security standards. (Find out about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
System Recovery and Security Forensics
Progent has skill in recovering systems and computers that have been hacked, are in question, or have failed because of a security penetration. Progent can show you how to assess the damage caused by the breach, restore ordinary functions, and recover data compromised as a result of the breach. Progent's security engineers can also perform a thorough failure analysis by examining event logs and utilizing other advanced assessment tools. Progent's background with security issues reduces your downtime and allows Progent to recommend effective strategies to prevent or mitigate future assaults.
Ransomware Removal and Recovery Expertise
Progent can provide the help of proven ransomware recovery consultants with the knowledge to rebuild a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration consulting.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's seasoned engineers can provide world-class support in vital facets of computer security including:
Information Risk Evaluation and Compliance Assessment
Progent provides expertise with information risk evaluation tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive system tests to identify potential security holes. Progent has broad skills with testing tools and can help your company to analyze assessment reports and react efficiently. Progent's security engineers also provide web application validation and can perform thorough evaluation of corporate-wide security to assess your company's compliance with important industry security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances plus portable handsets. Get more details concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting support for Cisco's entire range of protection and VPN technologies including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst family switches. Learn additional details about Cisco Security, VPN and Wireless Support.
Other Firewall and Virtual Private Network (VPN) Solutions
Unannounced Intrusion Checking Consulting
In addition to being expert in a wide range of security solutions from Microsoft and Cisco, Progent offers organizations of all sizes top-level support for security products from other popular firewall and VPN vendors. Progent's engineers offer:
Stealth intrusion checking is a valuable method for helping companies to understand how exposed their information systems are to potential threats by showing how effectively corporate protection processes and mechanisms hold up to planned but unannounced intrusion attempts launched by seasoned security engineers using the latest hacking methods. Find out more details concerning Progent's Penetration Testing Services.
CISM Security Support Expertise
CISM identifies the core competencies and worldwide standards of performance that computer security managers are expected to master. It provides business management the assurance that consultants who have been awarded their certification possess the experience and skill to provide effective security administration and engineering services. Progent can offer a CISM-certified support professional to assist your organization in critical security disciplines including data security governance, risk management, data protection program management, and incident handling support.
Get additional details about Progent's Certified Information Security Manager (CISM) Security Support Assistance.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP accreditation as a result of verified experience, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include security management practices, security architecture and models, access control methodology, software development security, business processes security, physical security, encryption, telecommunications, network security, and disaster recovery planning.
Find out more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified security consultants are specialists who have been awarded ISSAP certification following rigorous examination and extensive experience. field experience with network security design. ISSAP consultants have acquired comprehensive understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Get more information concerning Progent's ISSAP Certified Secure Network Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize current system security engineering theory and techniques in system development, review system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient design strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit consultant trained to assist businesses in the areas of information systems audit process, IT governance, network assets and architecture planned useful life, information technology support, protecting data resources, and business continuity preparedness.
Get more information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC IT Risk Mitigation Experts
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and maintain IS controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and carry out a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk management services are a good fit the services provided by Progent's CISA-Certified consultants for impartially assessing your IT control design and also with the expertise of Progent's CISM experts for designing company-wide security policies.
Learn more details concerning Progent's CRISC Network Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Consulting Expertise
GIAC was established in 1999 to validate the knowledge of information technology security professionals. GIAC's goal is to ensure that a certified security consultant possesses the skills appropriate to deliver support in vital areas of system, data, and application software security. GIAC certifications are recognized by companies and government organizations throughout the world including U.S. National Security Agency (NSA). Progent offers the assistance of GIAC certified consultants for any of the security capabilities covered within GIAC accreditation topics such as assessing perimeters, incident handling, traffic analysis, web-based services security, and SIEM solutions.
Learn additional details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Help
If your company is situated in Chicago or elsewhere in Illinois and you want cybersecurity expertise, telephone Progent at 800-993-9400 or see Contact Progent.
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area