For fast online assistance with computer security problems, companies in Chicago Illinois can find high-level troubleshooting from Progent's security engineers. Progent's online support staff is ready to provide fast and affordable assistance with security crises that are impacting the viability of your network. Progent's accredited consultants are premier to support environments based on Microsoft, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can provide advanced help for vital security and recovery technologies such as AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-site backup. Progent's wide range of services encompasses firewall configuration, email filtering and encryption, secure system architecture, and business continuity planning. Progent's support team has earned the world's top security certifications including CISM and CISSP.
Progent provides remote security assistance on a per-minute model with no minimum times and no additional fees for setup or off-hour support. By billing per minute and by delivering top-level expertise, Progent's pricing structure keeps expenses low and eliminates scenarios where simple solutions turn into big bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT personnel may take longer to become aware of a break-in and are less able to mount a rapid and coordinated response. The more lateral progress ransomware can make within a target's network, the more time it takes to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first steps in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to locate and quarantine infected servers and endpoints and protect undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Are We Supposed to Do?
If your network is currently fighting a network security emergency other than ransomware, go to Progent's Emergency Remote Computer Help to learn how to get immediate help. Progent maintains a team of seasoned network security specialists who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to protect against future exploits.
For companies who have planned carefully for an attack, the step-by-step post-attack response procedure outlined by GIAC is Progent's preferred method of responding to a serious security incident.
Overview of Progent's Security Support Services
Managing data protection and planning for restoring vital data and systems following a security breach demands a continual effort that entails a variety of technologies and procedures. Progent's certified security professionals can help your business at any level in your attempt to safeguard your IT network, ranging from security assessments to designing a comprehensive security plan. Some areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from E-mail-Based Spam and Viruses.
Planning and Building Protected Networks
Every business should have a thoroughly thought out security strategy that includes both proactive and responsive steps. The proactive strategy is a collection of steps that works to minimize security gaps. The reactive plan specifies activities to assist security staff to evaluate the losses resulting from a breach, remediate the damage, record the event, and revive business functions as soon as possible. Progent can advise you how to build security into your company operations. Progent can set up scanning utilities, create and execute a secure IT architecture, and propose procedures and policies to enhance the protection of your network. Progent's security professionals are ready to help you to set up a firewall, design secure offsite connectivity to email and information, and install an efficient virtual private network (VPN).
If your company is interested in an affordable way for outsourcing your security management, Progent's Round-the-clock Network Support Packages feature non-stop online network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
System Recovery and Security Forensics
Progent provides expertise in restoring systems and servers that have been hacked, are suspect, or have failed as a result of a security attack. Progent can help evaluate the damage resulting from the assault, restore ordinary business operations, and retrieve information lost as a result of the event. Progent's security specialists can also oversee a comprehensive failure evaluation by examining event logs and using other proven assessment techniques. Progent's background with security consulting reduces your off-air time and permits Progent to suggest effective ways to avoid or contain new attacks.
Ransomware Cleanup and Restoration Consulting
Progent can provide the help of proven ransomware recovery consultants with the skills to reconstruct an information system that has suffered an attack by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and recovery expertise.
Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) staff members commonly use their own computing devices and usually work in a poorly secured physical environment. This multiplies their susceptibility to cyber attacks and requires judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive end-user training, and the creation of policies built on best practices. Progent's veteran roster of telecommuter support consultants can help you to plan, deploy and manage an effective cybersecurity solution that guards critical information assets in environments that incorporate remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. In addition to optimizing the security and reliability of your IT network, Progent's patch management services allow your IT staff to concentrate on more strategic projects and tasks that deliver maximum business value from your information network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management stack that features AI algorithms and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in a few minutes to guard endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and brand-new malware, trojans, hacking tools, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the initial EDR response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware breach. For more details, refer to Progent's SentinelOne-based Extended Detection and Response consulting.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, automated assessment of your network so you can expose, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can insert so-called tripwires like fake credentials to detect when your environment is currently being probed along high-risk attack paths. Tripwires generate enough detail to make it possible to react promptly with your SIEM workflows before an assailant can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security profile. Progent can also assist you to harden your existing network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, refer to Consulting Services for NodeZero's Pentest Products.
Stealth Penetration Security Testing Services
Stealth intrusion testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your organization's internal IT staff. Stealth penetration checking shows whether existing security defense systems such as intrusion incident warnings and event log monitoring are properly configured and actively observed. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth PEN Testing Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete threat lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services, a family of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your data backup processes and enable non-disruptive backup and fast recovery of important files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, human error, malicious insiders, or application bugs. Managed services in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected online account and enter your password you are requested to verify your identity via a unit that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be utilized as this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate several verification devices. To find out more about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's seasoned consultants can provide unique consulting support in key areas of network security including:
Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network scans to reveal possible security holes. Progent has broad experience with these and similar tools and can help you to analyze assessment reports and respond efficiently. Progent's certified security consultants also offer web application validation and can conduct thorough assessments of enterprise-wide security to determine your organization's compliance with major worldwide security standards such as FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless equipment as well as mobile handsets. Find out additional details about Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class technical services for Cisco's complete family of protection and VPN products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Get additional details concerning Cisco Security, Virtual Private Network (VPN) and Wireless Expertise.
Other Firewall and Virtual Private Network Solutions
In addition to supporting a wide array of protection solutions available from Microsoft and Cisco, Progent offers businesses of all sizes expert consulting for technologies from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
Certified Information Security Manager (CISM) defines the basic competencies and worldwide standards of performance that information security professionals are expected to master. CISM offers executive management the confidence that consultants who have earned their certification possess the experience and skill to offer effective security management and consulting services. Progent can provide a CISM consultant to assist your organization in key security areas such as data security governance, vulnerability management, data security process management, and incident handling support.
Get additional information about Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through verified experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity management practices, security design and test systems, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Read additional information about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Infrastructure
Progent's ISSAP Premier security consultants are specialists who have been awarded ISSAP certification after rigorous examination and significant experience. field experience with network security architecture. ISSAP consultants have acquired comprehensive understanding of access control mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.
Learn additional information about Progent's ISSAP Accredited Protected System Architecture Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering theory and processes in system development, review and evaluate system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a prestigious achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive test administered by the ISACA professional association. Progent offers the services of a CISA-Certified security professional trained to assist companies in the fields of IS audit process, IT enforcement, systems and infrastructure lifecycle, information technology support, safeguarding data assets, and disaster recovery planning.
Read the details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC-certified Network Risk Management Experts
The CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain IS controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a business continuity strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively auditing your IT management design and also with the expertise of Progent's CISM support professionals for implementing company-wide security policies and procedures.
Read additional information about Progent's CRISC-certified Risk Management Support.
Global Information Assurance Certification Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC's goal is to verify that a certified security consultant has the skills necessary to deliver support in important categories of system, information, and software security. GIAC accreditations are recognized by businesses and institutions around the world including United States National Security Agency. Progent offers the assistance of certified security engineers for any of the network security disciplines addressed within GIAC accreditation programs including auditing IT infrastructure, incident handling, traffic analysis, web application security, and security information and event management (SIEM) solutions.
Read additional information about Progent's GIAC Information Assurance Support.
Depend on Progent for Network Security Consulting Services
If your business is situated in Chicago Illinois and you need computer security support services, telephone Progent at
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |