Cybersecurity and Information Assurance Expertise
Chicago Enterprise IT Network Environments
For immediate remote assistance with network security issues, businesses in Chicago Illinois can find world-class support by contacting Progent's security professionals. Progent's online service consultants are ready to offer efficient and affordable assistance with security issues that threaten the productivity of your network. Progent's accredited engineers are certified to provide help for systems powered by Microsoft, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for critical cybersecurity and recovery technologies like AI-based End Point Protection and Response, Managed Detection and Response, complete system restore testing, immutable backup, and off-site backup. Progent's broad array of consulting services addresses firewall expertise, email filtering and encryption, secure network infrastructure, and business continuity preparedness. Progent's technical support staff has earned the world's top security certifications including Global Information Assurance Certification and ISSAP.
Progent offers remote security support on a per-minute basis with no minimum minutes and no additional charges for sign-up or off-hour service. By billing per minute and by delivering top-level help, Progent's billing structure keeps costs low and avoids scenarios where simple fixes entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may take longer to recognize a break-in and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage within a target's network, the more time it takes to restore core IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the urgent first steps in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to identify and quarantine infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Can We Do Now?
If your business is now experiencing a network security emergency other than ransomware, visit Progent's Urgent Online Computer Support to see how to receive fast help. Progent has a pool of seasoned network security experts who offer remote and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.
For companies who have prepared beforehand for a security breech, the formal incident response model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a major security incident.
Introduction to Security Services
Managing data security plus preparedness for restoring critical data and systems after an attack requires a continual process involving an array of technologies and procedures. Progent's certified security experts can assist your business at whatever level in your attempt to safeguard your information system, from security evaluation to designing a comprehensive security strategy. Some areas supported by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Attacks.
Designing and Building Protected Networks
Any business ought to have a carefully thought out security strategy that incorporates both proactive and reactive elements. The proactive plan is a set of steps that helps to reduce security gaps. The post-attack strategy specifies activities to assist IT staff to assess the losses caused by an attack, repair the damage, record the experience, and restore business functions as quickly as feasible. Progent can show you how to incorporate security into your company operations. Progent can configure auditing software, define and build a safe IT infrastructure, and recommend processes and policies to optimize the safety of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy protected remote access to e-mail and data, and configure an effective virtual private network (VPN).
If your company is interested in an affordable option for outsourcing your security management, Progent's 24x7 Monitoring Packages feature non-stop remote network monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
Data Recovery and Security Forensics
Progent offers expertise in recovering networks and devices that have been hacked, are quarantined, or have ceased to function because of a security breakdown. Progent can show you how to assess the damage caused by the breach, restore normal business operations, and retrieve data compromised as a result of the breach. Progent's security specialists can also oversee a thorough forensic analysis by examining activity logs and utilizing other advanced assessment tools. Progent's experience with security consulting reduces your off-air time and allows Progent to propose effective ways to avoid or mitigate future attacks.
Ransomware Removal and Restoration Expertise
Progent offers the help of proven ransomware recovery experts with the skills to rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. To learn more, visit ransomware removal and restoration expertise.
Work-from-Home Cybersecurity Consulting
At-home staff members typically use their personal devices and usually operate in a poorly secured physical environment. This situation increases their susceptibility to cyber attacks and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of policies based on leading practices. Progent's veteran group of Work-from-home solutions experts can assist your business to design, implement and maintain an effective security solution that guards vital IT assets in environments that incorporate remote workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your dynamic IT network. Besides optimizing the security and reliability of your IT network, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business projects and tasks that derive maximum business value from your information network. Read more about Progent's patch management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense stack that features computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in a few minutes to guard popular endpoints against modern assaults such as ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response tool activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware breach. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important part of any comprehensive IT system security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your company's in-house IT resources. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and consistently monitored. Progent can implement continuous automatic PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to the latest versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Experts.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services automate and monitor your backup operations and allow transparent backup and rapid restoration of critical files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss caused by equipment failures, natural disasters, fire, malware such as ransomware, human error, malicious insiders, or software glitches. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and enter your password you are requested to confirm who you are via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. For more information about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication (2FA) services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's veteran consultants can provide unique support in key areas of computer protection such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with security evaluation tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive system scans to identify possible security gaps. Progent has extensive skills with testing tools and can help you to analyze audit results and respond efficiently. Progent's certified security engineers also can perform web application validation and can perform thorough evaluation of corporate-wide security to assess your organization's compliance with key global security standards such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including in-place wireless appliances plus portable devices. Learn more information about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's complete range of security and VPN technologies including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Get the details concerning Cisco Security, VPN and Wireless Help.
Other Firewall and VPN Technologies
In addition to supporting a broad array of protection solutions from Microsoft and Cisco, Progent can provide businesses of all sizes top-level engineering services for products from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants can provide:
- Check Point Software Consulting
- WatchGuard Technologies Technical Assistance
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Consulting
- Symantec Engineering Services
Certified Information Security Manager (CISM) identifies the core competencies and worldwide standards of service that information security managers are required to master. It provides business management the assurance that consultants who have been awarded their accreditation have the experience and knowledge to offer effective security administration and consulting support. Progent can offer a CISM-certified support professional to help your enterprise in vital security disciplines such as data protection governance, risk management, data protection process management, and incident handling support.
Find out additional information about Progent's Certified Information Security Manager Security Support Services.
CISSP Security Support Services
Progent's CISSP consultants are security engineers who have been awarded CISSP status as a result of demonstrated experience, extensive study, and formal examination. CISSP qualification indicates mastery of an international standard for information security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security architecture and models, access permission methodology, applications development security, business processes security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.
Learn additional details about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP status after thorough testing and extensive hands-on work with information security architecture. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.
Get the details about Progent's ISSAP Accredited Protected Network Infrastructure Consulting Support.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to help your organization to utilize modern system security engineering theory and processes in system development, review system security designs based on cybersecurity engineering best practices, create cohesive system designs that incorporate compliant security features for all key system functions, develop effective design strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified security audit professional able to help businesses in the fields of IS audit process, IT governance, network assets and architecture planned useful life, information technology support, safeguarding data assets, and disaster recovery planning.
Read more information concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's ability to design, implement, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to help your company to develop and execute a business continuity or disaster recovery strategy that follows leading practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is a good fit the support provided by Progent's CISA-Premier security engineers for impartially assessing your IS management design and also with the expertise of Progent's CISM-certified support professionals for designing company-wide security policies.
Get more information about Progent's CRISC-certified Network Risk Mitigation Expertise.
GIAC Professional Services
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security engineers. GIAC's mission is to assure that a certified professional possesses the knowledge appropriate to provide services in vital areas of system, data, and application program security. GIAC certifications are recognized by businesses and government organizations around the world including United States National Security Agency. Progent offers the help of certified professionals for all of the security capabilities addressed under GIAC accreditation programs including assessing perimeters, incident handling, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.
Find out more details about Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Network Security Consulting Services
If your business is situated in Chicago Illinois and you're looking for network security help, phone Progent at
Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
| City | Address | Phone | Link |
| Chicago | 500 North Michigan Avenue Chicago, IL 60611 United States |
(312) 800-0223 | Chicago Network Support Services |
| Downers Grove | 1431 Opus Place, Suite 110 Downers Grove, IL 60515 United States |
(331) 251-1422 | Downers Grove Network Support Services |
| Schaumburg | 1900 E Golf Rd, Suite 950 Schaumburg, IL 60173 United States |
(847) 944-8599 | Schaumburg Network Support Services |
| Skokie | 5250 Old Orchard Rd, Suite 300 Skokie, IL 60077 United States |
(224) 534-2088 | Skokie Network Support Services |
An index of content::
Microsoft, Cisco and Security Certified Experts Call Desk Services Onsite Technical Support
Helpdesk Management Services Onsite Technical Support
Progent's Microsoft certified experts offer three service programs to help medium-size and large organizations develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations analyze the various high-quality Help Desk software packages on the market and decide what products might be excessively costly, lack critical functions, or align badly with your company's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for special projects or to substitute for absent or indisposed personnel.
Cisco Catalyst Switch IOS-XR Engineer
Specialist Catalyst Switch LISP
With Cisco Catalyst switches for small and mid-size companies, Cisco allows organizations to gain all the benefits of adding intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your network infrastructure highly available to accommodate real-time needs, expandable to support growth, secure enough to guard restricted data, and capable of prioritizing and controlling all traffic to streamline system performance. Progent's Cisco certified consultants can help you pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISSP certified security consultants can show you how to develop a strategic security plan and set up Cisco switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Voice Over IP Remote Support Services
8800 Series IP Phone Professional
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Catalyst 4500 Switch Network Engineer
Catalyst 4500 Switch Setup and Support
Progent's Cisco-certified CCIE networking consultants can assist your business to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from outdated switches to modern models.
8500 Wireless Controller Configuration
wireless IP phone integration Support and Setup
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
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