Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.
Progent locations in the Chicago Metro Area
||500 North Michigan Avenue
Chicago, Illinois 60611
|Sales Phone: 312-800-0223
Link: Chicago Network Support Services
|Downers Grove, IL
||650 Warrenville Rd
Lisle, Illinois 60532
|Sales Phone: 331-251-1422
Link: Downers Grove, IL Network Support Services
||1900 E Golf Rd
Schaumburg, Illinois 60173
|Sales Phone: 847-944-8599
Link: Schaumburg, IL Network Support Services
||1363 Shermer Road
Northbrook, Illinois 60062
|Sales Phone: 224-534-2088
Link: Skokie, IL Network Support Services
For fast remote help with computer security problems, companies in Chicago, IL, have access to expert troubleshooting by contacting Progent's certified security professionals. Progent's online service consultants are available to provide effective and economical help with security issues that threaten the viability of your IT network. Progent's accredited engineers are qualified to provide help for systems powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad selection of services encompasses firewall technology, email filtering and encryption, secure network architecture, and business continuity preparedness. Progent's technical support staff has earned the industry's top security accreditations including GIAC and Information System Security Architecture Professional.
Progent offers remote security help on a per-minute model with no minimum minutes and no additional fees for sign-up or after hours service. By billing per minute and by providing top-level expertise, Progent's pricing policy keeps expenses low and avoids scenarios where simple fixes entail big bills.
Our System Has Been Hacked: What Do We Do?
If your network is now fighting a security emergency, refer to Progent's Urgent Online Computer Support to see how to receive fast help. Progent has a team of seasoned network security experts who offer online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future attacks.
For organizations that have prepared beforehand for an attack, the step-by-step incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a serious security penetration.
Overview of Security Expertise
Managing computer protection plus planning for restoring critical data and functions following an attack demands an on-going effort involving an array of technologies and processes. Progent's certified security engineers can assist your organization at whatever level in your efforts to guard your information network, from security evaluation to designing a comprehensive security strategy. Key technologies covered by Progent's experts include Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of Email-Based Attacks.
Designing and Building Protected Environments
Every business ought to develop a carefully thought out security strategy that incorporates both proactive and responsive elements. The proactive plan is a set of steps that helps to reduce vulnerabilities. The post-attack plan specifies procedures to assist security staff to inventory the damage resulting from an attack, repair the damage, record the experience, and revive network functions as soon as feasible. Progent can show you how to build protection into your company processes. Progent can install scanning utilities, create and execute a secure network infrastructure, and propose processes and policies to optimize the protection of your information system. Progent's security experts are ready to help you to configure a firewall, deploy secure remote connectivity to e-mail and data, and install an efficient virtual private network.
If you are interested in an affordable option for outsourcing your network security administration, Progent's Round-the-clock Monitoring Services feature continual online server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that comply with government data security standards. (Find out about Progent's Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
Data Recovery and Failure Analysis
Progent has skill in recovering systems and servers that have been hacked, are in question, or have failed because of a security breakdown. Progent can help determine the damage resulting from the breach, restore normal business operations, and recover data compromised owing to the event. Progent's certified engineers can also oversee a thorough forensic evaluation by going over event logs and utilizing other proven assessment tools. Progent's background with security issues reduces your downtime and permits Progent to suggest efficient ways to avoid or contain future attacks.
Ransomware Removal and Restoration Services
Progent offers the services of proven ransomware recovery experts with the knowledge to reconstruct an information system damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware removal and recovery services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire threat progression including protection, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's veteran consultants can provide unique consulting support in key facets of IT security such as:
Information Risk Evaluation and Security Compliance Assessment
Progent offers experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic system scans to reveal possible security holes. Progent has broad experience with scanning tools and can help your company to understand assessment results and react appropriately. Progent's certified security consultants also provide web application validation and can conduct expert assessments of corporate-wide security to assess your organization's compliance with major worldwide security standards including HIPAA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless security including in-place wireless equipment plus portable handsets. Find out more details about Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical services for Cisco's complete family of protection and VPN products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Find out additional information about Cisco Security, VPN and Wireless Consulting.
Other Firewall and VPN Technologies
Unannounced Penetration Testing Consulting
As well as supporting a wide array of security solutions available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level consulting for technologies from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:
Stealth penetration checking is a key method for allowing companies to find out how vulnerable their IT environments are to serious threats by testing how effectively network protection policies and mechanisms stand up to authorized but unannounced intrusion attempts launched by veteran security specialists using advanced intrusion methods. Read more information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Services
CISM identifies the basic skills and international standards of service that IT security professionals are expected to achieve. It provides business management the assurance that consultants who have been awarded their CISM possess the experience and knowledge to offer efficient security administration and consulting services. Progent can offer a CISM expert to assist your organization in critical security disciplines including information security governance, risk management, data protection process control, and incident response support.
Get additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP consultants are security engineers who have earned CISSP status through demonstrated experience, rigorous study, and exhaustive testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security design and models, connection permission systems, applications development security, business processes security, physical security, encryption, communications, network security, and disaster recovery planning.
Find out more details concerning Progent's CISSP Support Services.
CISSP-ISSAP Qualified Experts for Secure System Architecture
Progent's ISSAP certified security consultants are specialists who have been awarded ISSAP accreditation as a result of thorough testing and significant hands-on work with information security design. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security consultants can help your business with all phases of architecture security.
Get more information about Progent's ISSAP Certified Secure System Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, define efficient design strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security models that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates undergo an exhaustive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-certified security audit consultant trained to assist companies in the fields of IS audit process, IT administration, network assets and architecture lifecycle, information technology service delivery, protecting data assets, and business continuity preparedness.
Find out more information concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC-certified Network Risk Mitigation Consultants
The CRISC certification program was established by ISACA to verify an IT professional's ability to plan, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and carry out a business continuity plan that follows industry best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the support available from Progent's CISA-certified consultants for impartially assessing your IS control mechanisms and also with the expertise of Progent's CISM-certified experts for designing security policies.
Get more information about Progent's CRISC Risk Management Services.
GIAC (Global Information Assurance Certification) Support Services
GIAC was established in 1999 to validate the skill of information technology security experts. GIAC's mission is to ensure that an accredited security consultant possesses the knowledge necessary to deliver support in key categories of system, information, and application software security. GIAC certifications are recognized by companies and government organizations all over the world including U.S. National Security Agency. Progent can provide the assistance of GIAC certified consultants for any of the security disciplines covered within GIAC certification topics such as assessing networks, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Find out more information concerning Progent's GIAC Information Assurance Services.
Depend on Progent for Network Security Help
If your company is located in Chicago or anywhere in Illinois and you're trying to find network security support services, call Progent at 800-993-9400 or visit Contact Progent.