For fast remote help with data security issues, businesses in Chicago Illinois have access to world-class expertise from Progent's certified security professionals. Progent's online service staff is ready to offer fast and affordable help with security emergencies that threaten the productivity of your IT network. Progent's accredited engineers are premier to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, Solaris, and popular versions of UNIX. Progent's wide range of services addresses firewall expertise, email filtering and encryption, protected network infrastructure, and business continuity planning. Progent's technical support team has earned the world's most advanced security certifications including CISM and ISSAP.

Progent offers online security support on a by-the-minute basis without minimum times and no additional charges for setup or off-hour support. By charging per minute and by delivering top-level help, Progent's billing model keeps expenses under control and avoids scenarios where quick solutions entail major bills.

Our System Has Been Hacked: What Can We Do?
Cybersecurity ConsultingIn case your network is currently fighting a security crisis, refer to Progent's Emergency Remote Computer Help to learn how to get immediate help. Progent maintains a pool of seasoned network security specialists who offer online and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future attacks.

For organizations that have prepared carefully for being hacked, the step-by-step post-attack handling model outlined by GIAC is Progent's approved method of handling a major security penetration.

Introduction to Progent's Security Support Services
Managing network protection as well as planning for restoring vital information and functions after a security breach requires an on-going program that entails an array of technologies and procedures. Progent's security consultants can help your organization at whatever level in your efforts to secure your IT system, ranging from security audits to creating a complete security plan. Key areas covered by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Protection from E-mail-Based Attacks.

Designing and Implementing Secure Environments
Every company ought to have a thoroughly thought out security strategy that includes both proactive and reactive steps. The proactive plan is a set of steps that helps to minimize security gaps. The post-attack plan defines procedures to assist IT staff to assess the damage resulting from an attack, remediate the damage, record the experience, and restore business activity as quickly as possible. Progent can show you how to build security into your company processes. Progent can install auditing software, create and build a safe IT architecture, and recommend procedures and policies to maximize the safety of your information system. Progent's security experts are available to help you to configure a firewall, deploy protected remote connectivity to e-mail and data, and configure an efficient virtual private network.

If your company is looking for an affordable option for jobbing out your security administration, Progent's 24x7 Monitoring Options feature continual online server monitoring and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Restoration and Failure Analysis
Progent has skill in recovering systems and computers that have been compromised, are in question, or have failed as a result of a security breach. Progent can help determine the losses caused by the assault, return your company to ordinary functions, and retrieve data lost owing to the breach. Progent's certified specialists can also perform a thorough failure evaluation by examining activity logs and using a variety of proven forensics techniques. Progent's background with security problems minimizes your business disruption and allows Progent to propose efficient strategies to prevent or contain future attacks.

Ransomware Removal and Restoration Consulting
Progent offers the help of experienced ransomware recovery consultants with the knowledge to rebuild an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware cleanup and restoration services.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when IT personnel are likely to be slower to recognize a breach and are less able to mount a rapid and forceful defense. The more lateral progress ransomware can achieve within a target's network, the longer it will require to restore core operations and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can help you to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home Security Consulting
Work-from-Home workers typically utilize their own devices and usually operate in a unsecured physical area. This situation increases their susceptibility to cyber attacks and requires careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough user education, and the creation of policies built on leading practices. Progent's veteran roster of Work-from-home solutions consultants can assist your business to design, implement and manage a compliant cybersecurity solution that protects critical IT resources in environments that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your dynamic IT network. Besides maximizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to focus on more strategic projects and activities that derive the highest business value from your network. Find out more about Progent's patch management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat defense stack that includes computer learning software and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to defend endpoints against modern cyberthreats such as ransomware, familiar and brand-new malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial EDR response tool activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware recovery. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services, a family of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your data backup processes and enable non-disruptive backup and rapid recovery of critical files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by hardware breakdown, natural disasters, fire, malware such as ransomware, user error, malicious employees, or application bugs. Managed services available in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a secured online account and give your password you are requested to verify your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For details about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's security consultants can provide world-class expertise in vital areas of IT protection including:

Vulnerability Evaluation and Compliance Assessment
Progent provides experience with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive system scans to reveal potential security gaps. Progent has extensive experience with these tools and can help you to analyze audit reports and respond appropriately. Progent's security consultants also can perform web application testing and can perform expert assessments of corporate-wide security to assess your company's compliance with important worldwide security standards including FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless security covering stationary wireless equipment plus portable handsets. Get additional details concerning Progent's Vulnerability Evaluation and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting support for Cisco's complete range of security and Virtual Private Network (VPN) technologies such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional information about Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.

Other Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a broad range of security technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes top-level support for products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

Stealth Penetration Testing Services
Unannounced intrusion testing is a valuable method for allowing organizations to find out how vulnerable their IT systems are to real-world attacks by showing how well corporate protection policies and technologies stand up to authorized but unannounced intrusion attempts instigated by veteran security specialists utilizing the latest hacking techniques. Find out more information about Progent's Penetration Testing Services.

CISM Security Support Services
CISM Experts for Chicago IllinoisCertified Information Security Manager identifies the basic competencies and worldwide standards of service that computer security professionals are expected to master. It provides executive management the confidence that consultants who have been awarded their certification possess the background and knowledge to provide efficient security management and engineering support. Progent can provide a CISM consultant to assist your enterprise in critical security areas such as information security governance, risk assessment, data security process management, and crisis handling management.

Get additional information about Progent's CISM Security Consulting Expertise.

CISSP Security Support Expertise
CISSP Premier Network Security Engineers for Chicago IllinoisProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP status as a result of verified professional work, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management procedures, security design and test systems, connection permission systems, software development security, operations security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.

Get more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Chicago IllinoisProgent's ISSAP Premier cybersecurity experts are specialists who have earned ISSAP accreditation as a result of rigorous testing and significant hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Learn the details about Progent's ISSAP Accredited Secure Network Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize current system security engineering theory and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, produce viable system designs that incorporate compliant security features for all key system functions, define effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor (CISA) Consultants for Chicago IllinoisThe Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that represents expertise in network security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security audit engineer trained to help businesses in the areas of IS audit services, information technology enforcement, systems and architecture planned useful life, IT service delivery, protecting data resources, and disaster recovery preparedness.

Get more details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified IT Risk Management Consultants
CRISC-certified Network Risk Consultants for Chicago IllinoisThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to plan, deploy, and maintain information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to help you to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support available from Progent's CISA-Premier consultants for objectively assessing your IS control design and with the expertise of Progent's CISM-certified support professionals for implementing company-wide security policies.

Read more information about Progent's CRISC-certified Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Experts with Global Information Assurance Certification for Chicago IllinoisGlobal Information Assurance Certification was founded in 1999 to validate the knowledge of IT security experts. GIAC's mission is to ensure that an accredited security consultant has the knowledge needed to provide services in vital categories of system, data, and software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the support of GIAC certified security engineers for any of the security disciplines addressed under GIAC accreditation programs including auditing security systems, incident response, traffic analysis, web application security, and SIEM solutions.

Learn more information about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Support
If your organization is situated in Chicago Illinois and you're trying to find cybersecurity engineering help, phone Progent at 800-993-9400 or go to Contact Progent.

Chicago Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Chicago Metro Area.

Onsite IT Consulting
Progent locations in Chicago Metro Area

City Address Phone Link
Chicago 500 North Michigan Avenue
Chicago, IL 60611
United States
(312) 800-0223 Chicago Network Support Services
Downers Grove 1431 Opus Place, Suite 110
Downers Grove, IL 60515
United States
(331) 251-1422 Downers Grove Network Support Services
Schaumburg 1900 E Golf Rd, Suite 950
Schaumburg, IL 60173
United States
(847) 944-8599 Schaumburg Network Support Services
Skokie 5250 Old Orchard Rd, Suite 300
Skokie, IL 60077
United States
(224) 534-2088 Skokie Network Support Services

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