Expanding your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Chicago organization to select the right technologies and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers services that go from on demand expertise for getting you past challenging IT roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist Chicago, Illinois businesses to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

Video Conferencing for Telecommuters
A broad range of video conferencing products from leading vendors enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and telecommuters. Many organizations use multiple products to meet the needs of their various partners and clients. Progent can help you to manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for training. For details about Progent's support services for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Chicago, Illinois business, call 1-800-993-9400 or visit Contact Progent.



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