Chicago Remote Workers Solutions Support
Video Conferencing Solutions Consulting Services
Expanding your telecommuter workforce may have a major impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Chicago organization to pick the right technologies and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Chicago, Illinois organizations to with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Voice/Video Conferencing for Telecommuters
A broad range of video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your current conferencing environment and optimize the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's support services for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help your business to tune your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Chicago, Illinois business, call
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Ryuk ransomware recovery Engineer
Remote Netwalker ransomware recovery Professionals
Progent's experienced ransomware recovery experts can help you to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Top Cisco VoIP Technology Consulting Services
Cisco VoIP Phones and Contact Center Engineer
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications that include Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Hornetsecurity Altaro VM Backup and vSphere Consulting
Altaro VM Backup Cloud Management Consultant
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Microsoft Server Consolidation IT Consulting
Virtual Server 2005 Engineer
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on software originally produced by Connectix, delivers the power needed to carry out server consolidation, application migration, and server isolation tasks via virtualization techniques in an enterprise-class IT environment with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in software development and testing, upgrading from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server experts can assist your IT staff to evaluate and deploy MS Virtual Server.
SCOM 2012 Fabric Monitoring Onsite Technical Support
SCOM 2012 Microsoft Azure Monitoring Troubleshooting
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by SCOM 2012.
Services OS X Troubleshooting
Top Quality Consultant Services Mac Configuration
Progent offers national remote phone support and troubleshooting services for companies who operate macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows products. Progent's engineers offer Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the most recent edition of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Online IT help provides maximum return for your information technology dollar by protecting client efficiency and limiting the hours billed for network analysis and repair. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to solve most network problems without wasting time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA certified security specialists to assist you with the most difficult network issues.
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