Enlarging your remote workforce may have a major impact on network architecture, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Chicago organization to pick the appropriate tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from as-needed expertise for helping you past challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Chicago, Illinois organizations to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major technology companies support virtual discussions, video conferencing, chat, and screen sharing for both local users and teleworkers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your existing conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as video calling, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help your business to optimize your WAN architecture to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Chicago, Illinois organization, phone 1-800-993-9400 or refer to Contact Progent.



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