Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Chicago company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services ranging from on demand guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Chicago, Illinois businesses to with any facet of building a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.
Voice/Video Conferencing for Remote Workers
A wide range of video conferencing products from major technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your existing conferencing ecosystem and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities such as IP voice and video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and
assist you to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Chicago, Illinois business, phone 1-800-993-9400 or go to Contact Progent.