Additional Topics of Interest

Supplemental Call Center Professional
Virtual Support Desk Engineer

Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

MCSE Expert Certified Exchange 2019 Online Troubleshooting
Exchange 2019 and Outlook IT Consultants

Progent can help you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.

Meraki Outdoor Wi-Fi Access Point Network Consultant
Meraki Cloud Management Remote Support Services

Progent's Meraki wireless access point consultants provide online and onsite support to assist businesses of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their location or computing device.

24-7 Professionals 64-bit Upgrade
64-bit Migration Professionals

Progent’s Microsoft-premier consultants can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, design an affordable migration strategy that minimizes business disruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit software and application programs on your existing hardware.

Microsoft Office SharePoint Server 2007 Network Consultants
SharePoint 2007 IT Consultant

Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to communicate with other people. It allows quicker and better decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve developed in a way that makes data convenient to locate, download and apply.

Risk Response Consultant Services
CRISC Certified Risk Monitoring Network Consulting

Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, high-availability system architecture that addresses availability issues involving a broad range of network technologies and processes.

Radvision XT5000 Professional
Tandberg Telepresence Engineers

Progent offers the support of a senior consultant with extensive hands-on experience configuring, managing, and enhancing immersive telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your ISP, and your video conferencing technology supplier to help your organization maximize the business value of your video conferencing solution.

ProSight Virtual Machine Hosting Technology Professional
ProSight Virtual Server Private Cloud Hosting Engineers

Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's network service experts.

Temporary Staff Augmentation Support
Microsoft Certified Expert Temporary Help Desk Call Center Staffing Online Support

Progent's short-term staff augmentation services allow you to meet the need for network support personnel without incurring the costs and delays associated with identifying and recruiting experienced technical help and without increasing your permanent head count.

Emergency Microsoft SQL Server Integration Services
SQL 2008 Reporting Services Development Company

SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end programs that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.

Power BI Desktop Development Firm
Power BI and SSRS Reporting

Progent's Power BI consultants can assist your business to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid environment to run Power BI.