Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent can help you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
Progent's Meraki wireless access point consultants provide online and onsite support to assist businesses of any size to plan, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their location or computing device.
Progent’s Microsoft-premier consultants can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, design an affordable migration strategy that minimizes business disruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit software and application programs on your existing hardware.
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to communicate with other people. It allows quicker and better decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and without an organization. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they’ve developed in a way that makes data convenient to locate, download and apply.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, high-availability system architecture that addresses availability issues involving a broad range of network technologies and processes.
Progent offers the support of a senior consultant with extensive hands-on experience configuring, managing, and enhancing immersive telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your ISP, and your video conferencing technology supplier to help your organization maximize the business value of your video conferencing solution.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical business application servers hosted in a secure and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's network service experts.
Progent's short-term staff augmentation services allow you to meet the need for network support personnel without incurring the costs and delays associated with identifying and recruiting experienced technical help and without increasing your permanent head count.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge high-end programs that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Power BI consultants can assist your business to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid environment to run Power BI.
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, high-availability network solution that addresses availability issues covering a wide range of network technologies and processes.
Our compensation structure is based on revenue sharing, so similar to being a freelance contractor, your earnings are entirely tied to your work effort. Certain Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, using our flexible calendar to pursue personal enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, vacations, or spending private time with relatives and friends. Other consultants use the opportunity to earn major bucks via lots of work and long hours. Progent completely encourages either side of the spectrum plus everything in between.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Cisco has developed a full array of routers that includes appliances designed to provide the security, performance, and reliability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progent's ProSight family of managed services are geared to provide businesses who have small in-house network support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include predictable IT management costs, smart automation of common management processes, ongoing absorption of new information technology, graceful transition from older systems to modern solutions, improved fit between computer technology with strategic goals, guidance from veteran IT consultants, and freeing up management to focus on business rather than ever-changing network technology.
Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with real-world experience planning and integrating seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of experience integrating computer networks powered by Microsoft technology. This experience assures you results in deploying, administering, and repairing network solutions that include the SBS Server package of servers and applications.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of enterprise-class programs that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent provides IT support for mid-size companies with 100 to 250 system clients. The mid-size business or work group has typically been an overlooked part of the market for IT support expertise. The cost structures and service access practices of large third-party support firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently comparable to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network technology and proactive network monitoring, dramatically reduces the network support expenses of an SMB while providing the mid-size company with big-company service from certified, IT experts with background in a broad array of small business network solutions. If your medium size organization or small business is looking for levels of IT help appropriate for a mid-size office without budgeting big-company costs, you need Progent.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments experts to help legal departments and law firms to design, configure, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocuments.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, develop a corporate-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class protection for all your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes tailored to meet your specific needs. Progent's consultants also can help you build and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.
SQL Server 2014 incorporates significant improvements in key areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services including system design, configuration, administration, remediation, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and filtering traffic content based on user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage wireless networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Progent's team of application experts can provide advanced support, custom programming, integration help, and webinar classes for leading applications that address key areas including ERP, financials, business reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting services online, Progent can assist clients anywhere in the U.S. to avoid the lost productivity and expense associated with travel and on-premises activity without sacrificing the high quality of consulting services.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you design, deploy, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent offers the expertise of Microsoft-certified engineers and seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security professionals to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to plan, implement, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for fixing particularly stubborn issues, or full project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent offers the services of BlackBerry-certified consultants who can assist small companies to plan, manage, and repair BlackBerry solutions economically and successfully, eliminating the requirement for an internal BlackBerry expert and minimizing the expense and hassle of maintaining a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's efficient online support model, provides small businesses an efficient option for incorporating BlackBerry devices and software seamlessly into their information system.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent faces little competition. Mid-size businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, secure, and productive.
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, speed and manageability that your company needs.
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, update, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate efficiently from legacy appliances to current devices.
Progent's wireless site survey and predictive modeling help you to design, install and troubleshoot a Wi-Fi LAN customized for your environment, offering you a wireless solution that has the reception, speed, density, QoS, data protection, and roaming capability your business needs. Wi-Fi survey services from Progent include remote predictive modeling for designing a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility problems, and building training systems for new products and technologies. For Progent clients who lack sufficient in-house resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and offers a easily administered Internet gateway that acts as a one-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Progent's Cisco Meraki Wi-Fi access point consultants provide online and onsite support to assist businesses of any size to plan, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to create a cohesive network infrastructure that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that information security managers are expected to master. It gives executive management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver effective security management and consulting consulting.
Progent’s Disaster Recovery/Business Continuity specialists offer in-depth backgrounds helping small and mid-size organizations to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore systems, and transparent system maintenance. Progent’s business continuity experts can assist you to plan and test an efficient business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and manage resilient technologies including non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Progent’s Technical Response Center offers low-cost nationwide extended hours online support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer extended hours phone support and remote direct network access to troubleshoot and resolve technical problems quickly and economically.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal internal network administration and support staffs with affordable help from enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of common management processes, ongoing adoption of the latest information technology, smooth transition from older systems to modern solutions, improved fit between information technology with business goals, access to seasoned network consultants, and allowing management to focus on business rather than fast-evolving network technology.
Progent's Sun Solaris platform support services offer small companies and software developers support for administering and maintaining Solaris environments that operate with Microsoft-based technology. Progent can give your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of experience provides you with a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent offers national remote help and consulting services for companies who run Sun Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft products. Remote IT help provides maximum return for your IT dollar by preserving client efficiency and shortening the time charged for network repair services. Sophisticated online access technology and skilled technicians and engineers combine to enable Progent to handle most network issues without squandering time and money by traveling to your site. In most of cases your IT problems can be dealt with over the phone or via a combination of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the most difficult system issues.
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Microsoft Windows SUS allows network managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the distribution of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Mid-sized companies can enjoy all the advantages of System Center Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced network service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide mid-size company information systems enterprise-class reliability, security and performance.
Progent's Sun Solaris family consulting services provide small and mid-size companies and developers help with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic value of adopting Intune for administering your mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to define policies, set up pilot environments to confirm the benefits of Intune for your environment, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Intune solution.
Progent practices information transfer from Progent's support experts to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on providing high-value skills where Progent faces little competition. Mid-size businesses who work with familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Progent's ProSight Virtual hosting services provide small businesses a range of benefits including lower capital expenditures, savings on operational expense, improved executive focus, world-class security, greater fault tolerance, and regulatory compliance.
Progent offers enterprise clients the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments efficiently following leading practices.
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send email, search the GAL, copy addresses, synchronize appointments, and invite people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business goals.