Network Support for Midsize Businesses
Part-time or Temporary Chief Information Officer Consulting Services:
Strategic Network Management and Business Process Re-engineering
Additional Topics of Interest
Small Business Wireless Access Point Help and Support
Setup and Support Small Business WAP321
Progent's Cisco-certified wireless integration consultants can assist organizations to configure, manage, and troubleshoot Cisco Small Business Wi-Fi Access Points.
Troubleshooting Windows Server 2012 R2 Server Manager
Integration Services Windows Server 2012R2 Data Deduplication
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management, staff, create an enterprise-wide security plan, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Remote Desktop Connection for Apple Mac Professionals
Windows Applications on Apple Mac Network Consulting
For companies that have a mix of Mac and Microsoft Windows desktops, there exist two popular solutions for using Windows-dependent software on a Mac: remote access to a physical Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered PC to run Windows software and access network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you are able to use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your company to manage these solutions for using Microsoft Windows applications on your Macs and can in addition help your company to evaluate and install third-party products for Microsoft Windows platform emulation.
24-7 Exchange 2003 Upgrade Computer Consultants
Microsoft Exchange Upgrade Support
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Professionals CRISC Certified Risk and Information Systems Control Auditor
Urgent CRISC Auditor
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Video IP Phones Online Troubleshooting
Cisco VoIP Phones and Unified CM Online Troubleshooting
Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
System Center 2016 Virtual Machine Manager Specialists
Specialists System Center 2016 Security
Progent has more than a decade of experience deploying, maintaining and troubleshooting the core components included with System Center and can assist your organization to plan, install, support, and repair your System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist your organization to migrate to the current version of Microsoft System Center from an older one or from a third-party datacenter management solution to provide the benefits of enterprise-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Google Cloud Security Professionals
Google Cloud Dialogflow Engineers
Progent offers cost-effective remote and on-premises support to assist companies of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Cybersecurity Contractor Check Point Newxt Ceneration Firewalls
Auditing Check Point VPN-1
Progent's Check Point firewall experts can help you plan, deploy, and manage firewall environments built around Check Point Software Next Generation security gateways and Check Point's cloud-based security services. Progent can also assist you support legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
SCCM 2012 Support Outsourcing
SCCM 2012 Windows 2010 Provisioning Outsourcing
Progent can assist your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management platform or assist you to modify your existing SCCM 2012 environment to support your changing IT requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
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VMM Database Support Outsourcing
Online Support SCVMM 2012 Live Migration
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to migrate from an earlier edition of SCVMM or from another management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem to make sure you realize maximum business value.
SQL Server 2014 Delayed Durability Online Help
Expert Microsoft Certified SQL Server 2014 Monitoring Technology Consulting Services
SQL Server 2014 incorporates major enhancements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services that include system design, deployment, administration, remediation, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Dynamics GP 2015 Engineers
Expert Microsoft Certified Dynamics GP 2015 Dexterity Design Firms
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, works with popular handheld devices, permits single sign-on with Microsoft Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Support and Help SQL Server 2019 Always Encrypted
Microsoft Network Consultant SQL Server 2019 Data Mining
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver rapid online or on-premises access to experts in system planning and deployment, application programming, SQL Server management, and cybersecurity.
SCCM 2012 Mobile Device Management Remote Technical Support
Consultant Services SCCM 2012 Asset Management
Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Urgent Support Services Computer Support Help Desk
Help Desk Software Selection and Deployment Integration Services
The Contact Center support delivery structure adopted by Progent's Technical Response Center offers small and midsize organizations an efficient alternative to dependence on freelance service individuals by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock access to urgent assistance, fast escalation to top-level experts for handling even the most complex issues, support consistency and reliability, prompt follow through overseen by veteran service administrators, a variety of convenient mechanisms for requesting support jobs, and a high level of progress visibility enabled by ticket tracking and available through a web portal.
Technology Professional SQL Server Replication
Urgent Microsoft Expert SQL Server Replication Professionals
SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, lessening the complexity of creating, deploying, administering, and using enterprise data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Microsoft 365 Excel and SharePoint Services
Office Excel 2010 Consultant Services
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of online support services to help your organization to design, develop, test, deploy, administer, and troubleshoot applications based on any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent offers on-demand help to organizations looking for a quick solution to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.
System Center 2016 Migration Remote Consulting
System Center 2016 Hybrid Cloud Integration Remote Support Services
Progent has more than a decade of background deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can help you to plan, deploy, support, and fix your Microsoft System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can help you to migrate to the current edition of Microsoft System Center from an older one or from another IT management solution to provide the benefits of best-in-class deployment, management automation, security, plus datacenter and application performance monitoring.
24x7 Wi-Fi RF Spectrum Analysis for Wi-Fi Specialists
Wi-Fi RF Spectrum Analysis for Wi-Fi Engineer
Progent's wireless site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a wireless solution that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for validating, optimizing, and troubleshooting a functioning wireless LAN.
SharePoint Support and Help
Microsoft SharePoint Server IT Consultant
Progent's Microsoft-certified experts can help you rationalize the economic case for deploying SharePoint 2007, advise you on the most appropriate version of SharePoint Portal Server for your application, offer configuration and integration expertise, assist you to set up Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application software to operate with SharePoint 2007, develop a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk support.
Barracuda Backup Software Appliance Support Services
Barracuda Backup Offsite Vaulting Support and Setup
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, integrate, operate and troubleshoot a BDR system built on Barracuda technology.
Home Based Network Engineer Employment Opportunities
Virtual Office Microsoft Consulting Remote Support Jobs
Progent is convinced that a well designed and implemented network is a crucial piece for enabling any company's success, and we apply this philosophy in our own system environment. Progent has created a zero-downtime virtual office infrastructure that allows Progent's in-house engineers and authorized contractors to offer rapid and effective service, collaborate easily on challenging jobs, and gain from professional and private growth from acting as a member of a dynamic business culture of personal drive and independence.
Teleworker Integration Network Consulting
Work from Home Solutions Engineer
Progent has 20 years of background helping small and mid-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that incorporate at-home workers.
Call Desk Sharing IT Services
Shared Service Desk Configuration
Progent’s Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Microsoft Dynamics GP Migration Planning Services
Dynamics GP System Upgrade Planning Engineers
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and troubleshooting services since the platform's original release. Progent offers in-depth support for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and implement an efficient migration from a an outdated version to the newest release of Dynamics GP.
Database DBA Remote Technical Support
Consulting RDBMS
Progent's Microsoft-certified database consultants offer small and midsize businesses remote DBA and programming services for leading RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, database architecture and coding, administration services, replication and synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Telecommuter Helpdesk Professionals
Work at Home Helpdesk Remote Consulting
Progent can provide small and medium-size companies overflow or fully outsourced Help Desk support for at-home workers.
Consultant Services SCOM 2012 Management Packs
Engineer SCOM 2012 Cloud Monitoring
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide organizations of any size expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions in his roles as as a network architect, programmer, project manager, deployment consultant, and problem solver for small companies, new ventures, and global corporations.
Exchange 2013 DLP Help and Support
Exchange 2013 DLP Professionals
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped structure. These enhancements affect vital facets of IT such as ease of administration, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Support and Integration Virtual Helpdesk Economics
Configuration Call Desk Sharing Costs
Progent's Help Desk management and co-management services help businesses to reduce costs and enhance productivity.
Emergency On-site Technical Support SharePoint Foundation
Microsoft SharePoint Server 2013 Integration Support
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific jobs related to your SharePoint 2013 migration.
Small Office Online Support Services
Small Office Technical Support Organization
Progent offers organizations of any size world-class IT remote or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for companies varying in size from the small office to the global enterprise.
Top Consulting Services Ransomware Protection
Services Managed IT Services
Progent's ProSight family of managed services are designed to provide organizations who have small in-house IT support teams with affordable help from world-class management tools and technical experts. Advantages of the ProSight line of managed services include flat-rate network management expenses, automation of common management processes, continual absorption of the latest information technology, smooth migration from older technology to modern solutions, improved alignment of computer technology with strategic goals, access to seasoned network experts, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Network infrastructure patch management Consultants
Patch management services Consultant Services
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
24-Hour DopplePaymer ransomware recovery Technology Professional
Consulting Nephilim ransomware recovery
Progent's seasoned ransomware recovery consultants can assist you to reconstruct a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
ProSight Virtual Hosting Services
ProSight Private Cloud Hosting Services Consulting
Progent's ProSight Virtual hosting services provide small companies a variety of benefits including lower capital costs, savings on operational costs, better executive focus, enterprise-class protection, greater availability, and business continuity.
Linux with Windows Consultant
Windows and Linux Configuration
If your office network mixes Linux technology platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to coexist for simple management, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's Linux and MS Windows coexistence support services include IT architecture configuration and service, support for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Contact Center services.
Comprehensive Event Management Support and Integration
Network Monitoring Network Consultant
Remote 24x7 network monitoring, proactive alarms, and actionable reports are vital to maintaining the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of network stability that was previously reserved for enterprises. Progent can provide a variety RMM solutions delivered as low-cost services created to help you to identify and fix a most network issues before they can disrupt productivity.
Juniper NetScreen VPN Cybersecurity Team
Top Ranked Juniper NetScreen VPN Security Audit Services
Progent's Juniper-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
Microsoft Technology Consulting
Microsoft Windows Network Support Consulting
Progent’s IT outsourcing packages provide economical computer support for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your network technical services can contain expenses and minimize uncertainties, permitting IT service expenses to grow in a more moderate and manageable fashion than is feasible by building up a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your vital applications powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft Server Consolidation Network Consulting
Microsoft Virtual Server 2005 Consultancy
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on software first produced by Connectix, delivers the performance necessary to accomplish hardware reduction, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance ROI in application development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and deploy Microsoft Virtual Server.
Virtual Support Desk Computer Engineer
Helpdesk Sharing Remote Troubleshooting
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Windows and Solaris Support Services
Specialist Solaris with Windows
If your office network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX and Microsoft Windows integration assistance services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Helpdesk outsourcing.
Google Cloud VM Consultancy
Microsoft, Cisco and Security Certified Experts Google Cloud Docker Professional
Progent offers cost-effective remote and on-premises support to help companies to migrate any part of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and enable access to Google's cutting edge AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Support for IT Service Providers Troubleshooting
Network Engineer IT Services for Network Service Firms
Progent's Support for IT Service Firms lets you use Progent's consulting experts under your own service brand as a seamless extension of your network services team.
Comprehensive Event Management IT Consulting
Comprehensive Event Management Consulting
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
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