Affordable Computer Troubleshooting from Microsoft and Cisco certified Professionals for Businesses in Chula Vista, CA
By offering world-class support whenever you need it, making available specialized expertise for critical business applications, offering high-value services such as virtual server hosting, invoicing only for services delivered, and charging no sign-up fees or retainers for standard services, Progent allows you to increase the business value of your information network and minimize service costs. Progent recognizes that network protection, dependability, and efficiency are just as critical to small businesses as to major enterprises but that smaller organizations don't have the leverage to spend aggressively in computer networks and internal service groups. Progent's basic value proposition is that no network support firm can equal Progent's capability to deliver the IT support your business requires when you need it and at a cost you can afford.

For larger businesses, Progent can provide co-sourcing services to reinforce the subject matter expertise of your in-house network service group. This can reduce expenses and help meet schedules for big IT initiatives like application design and development, disaster recover/business continuity preparedness, security audits, merging datacenters, or technology migrations.

Progent can also provide access to accredited experts to assist your company to design and execute your cloud strategy.

Main Technologies Supported by Progent for Business Networks in Chula Vista, California
Progent's nationwide team of world-class consultants provides help for virtually all facets of network systems found in companies of all sizes. Practice areas supported by Progent in Chula Vista include:

Support Delivery Alternatives Available for Chula Vista, California Companies
Progent has a selection of alternatives for providing small companies and local governments with affordable computer services for technical support, consulting, and IT management outsourcing. Progent's model for delivering IT support is built on the Help Desk operational structure familiar to larger IT support groups. Progent's Help Desk Support Mechanism ensures fast support, comprehensive service documentation, reliable follow-through, and tight expense monitoring across an array of network support delivery alternatives that include online repairs, onsite support, and high-end consulting.

  • Remote Service
    Progent's Technical Response Center provides urgent and routine remote support for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned service professionals can help clients to troubleshoot and fix hardware and software issues without the expense or delay of in-person service visits. The background of Progent's network engineers makes it possible to handle most IT issues quickly. For the most challenging issues, Progent's depth of knowledge allows the support team to escalate troubleshooting tasks to world-class specialists. Progent offers a streamlined, web-based registration process for first-time customers to address urgent network problems and Progent bills per minute with no sign-up fees or minimums, so you pay only for the support you get. Experts you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and CISA-certified security engineers. Learn more information about Progent's online network support expertise.

  • On-site Support
    Progent offers on-site technical support for signed-up customers in larger cities in the U.S. Progent's onsite service technicians can operate in tandem with Progent's remote service engineers to give small and midsize companies the optimal solution: on-premises service professionals when you need them plus the on-line expertise of Progent's worldwide team of IT consultants, security professionals, and business application programmers. The wait time for on-site support calls is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for onsite service. Find out more concerning how to sign up for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all aspects of remote desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve challenging issues. To learn more, see Help Desk Services.

  • Shared Help Desk Services
    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting. For more information, refer to Progent's shared Help Desk services.

  • Consulting Services
    Progent provides small businesses affordable access to world-class consultants who can provide help with vital technologies such as Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, network protection engineering, fault tolerant it system consulting, virtual server solutions, plus configuration, programming and support for small business applications including accounting, operations, management reporting, CRM, and office productivity software. Progent can provide assistance with one-time projects including site moves and major software migrations, longer term initiatives such as upgrading an older ERP system to a modern Microsoft Dynamics or Dynamics 365 package, database software programming and administration support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for network health monitoring and system administration, or urgent response such as data restoration and malware cleanup.

  • Network Infrastructure Consulting Services for an At-Home Workforce
    Progent can help small and medium-size companies to plan, set up and debug the infrastructure for a remote workforce. Areas of infrastructure where Progent's experts can provide assistance include safe and convenient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router integration, wireless network planning and implementation, and reliable Internet connections. For details about Progent's infrastructure expertise for remote workers, refer to infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small or midsize company's production servers in a setting that not only delivers the top level of fault-tolerance and scalability but that is also easy for customers to migrate to a different service provider or to bring in-house if your situation calls for it. Progent's Private Cloud hosting service is structured around proven virtualization technologies that allow small businesses with multi-vendor networks to save significantly on the costs of hardware, system maintenance, and IT administration while achieving enterprise-class availability and an unprecedented degree of vendor flexibility. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in a single centrally administered package, can handle the mixed- OS and non- standardized environments common with small businesses, and retains control of the software licenses in the client's possession so that migrating to a new virtual system is fast, safe, and inexpensive. This avoids becoming a prisoner of a specific hosting service while still offering all the cost savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide expert remote support to help companies of all sizes connect their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize physical IT assets as well as public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure planning and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the entire malware attack progression including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top information security companies to provide centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to half of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create an efficient security and backup/recovery system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs important to most small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also can provide help for an ever more complex array of infrastructure products such as firewalls, switches, routers, voice-over-IP options, and wireless networking. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-qualified information assurance professionals can provide a company-wide view of system protection and can help with advanced security projects such as SIEM solutions to help enterprises meet business standards and government regulations for network information protection and incident reporting.

The breadth and depth of Progent's engineering staff bring a unique array of benefits to organizations wishing to increase the productivity of their information system within a reasonable budget. These advantages include:

  • Best Methodology
    Progent's staff of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, at the forefront of IT support, performing a broad variety of IT projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support team. This ensures that you get not just world-class IT skills, but also a support engineer with field-tested approaches for solving actual network problems rapidly. Learn more about Progent's best practices for network consulting.

  • Value Pricing Structure
    Progent's pricing policy is to charge for remote support and on-site help by the minute. Consequently, you owe only for received support. Progent does not impose a higher rate for off-hours or emergency service, and Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent applies no service activation charge and asks no retainer for services provided during regular working hours. Many support organizations demand large minimum fees or charge in increments of fifteen minutes or more. Progent's one-minute pricing granularity does away with major invoices for fast repairs. An additional advantage of by-the-minute pricing is that customers are less inclined to permit simple issues to stay unaddressed until they become major ones. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Services
    Progent has created a comprehensive service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide minimal documentation or specifics of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports given by each staff member to each client. The practice of documenting and organizing service activity allows more efficient support and eliminates a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who utilize freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Chula Vista, California company needs to get in touch with Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or visit Contact Progent.

Fast Online Technical Assistance
For immediate remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent's Microsoft-certified experts offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or customers to connect to, manage, share and interact with useful data, documents, and applications and to communicate with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available inside and outside a business network. Windows SharePoint Services join employees, clients, teams and projects with the data they've developed in a manner that makes data convenient to locate, download and apply.

  • Microsoft Experts Consultant Activesync Activesync Professionals

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    • Microsoft Dynamics Business Central Consulting Services
    Dynamics NAV MRP Developer Firms

    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory control, operations, capacity planning, procurement, sales, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central experts can assist company to maintain your legacy Dynamics NAV environment or upgrade efficiently to a cloud-based, onsite, or hybrid deployment model.

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    SCVMM 2012 and SharePoint On-site Support

    Progent can help organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to move from an older release of SCVMM or from another virtualization management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum business value.

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    Progent is among the most qualified information technology consulting firms for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.

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    Progent provides a selection of network service bundles for small organizations. These information technology outsourcing and server monitoring services are built around the proactive problem solving abilities of Microsoft Operations Manager 2007, a next-generation network and system management software platform that monitors the reliability, performance, and safety of your information system and identifies incipient troubles before they can bring down your network. With Progent's affordably priced network service programs, small businesses can select a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent's certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.

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    Progent's virtual classroom webinars offer small companies the cost savings, ease, and versatility of online seminars plus the proven pedagogic techniques of expert teachers who employ advanced technology to reproduce real-time, interactive classes. Progent can provide online training for popular desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Visio: MS Dynamics business accounting and management products including MS Dynamics GP; as well as additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's seasoned team of IT consultants and application experts have years of background providing remote and onsite assistance for organizations of any size who want to incorporate Android phones into their IT systems so that mobile clients can work together from virtually anywhere. Progent has the range of know-how to resolve network problems that involve multiple vendors and that entail a mix of older and up-to-date information technology. Progent provides cost-effective online consulting to assist you with any stage of planning, implementing, managing and maintaining your BYOD environment. Progent can deliver occasional support to help you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management support to help you finish major network initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training to help you manage and use Android phones and tablets to maximize their business value.

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    • Top Quality Consulting Services Catalyst 2900 Switch
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    With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize all the advantages of adding intelligence into their networks. Cisco's switching product line makes it possible to deploy capabilities to make your IT network sufficiently available to accommodate real-time needs, scalable to facilitate future growth, secure enough to protect confidential data, and capable of prioritizing and controlling all traffic to optimize network performance. Progent's CCIE and CCNP certified consultants can help you select and integrate Cisco switches appropriate for your company. In addition, Progent's CISA certified security consultants can help you create a strategic security policy and set up Cisco switches so they help enforce your security strategy. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.

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    Progent's engineers can provide a range of technical services to help organizations of all sizes to install, administer, and support networks that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to create test labs to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects following leading practices.

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    Progent can assist small and mid-size organizations to implement VoIP solutions to give their telecommuters the benefit of transparent extensions of the corporate phone network.

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    • Open Now Apple Mac, Entourage, Exchange Professional
    PST files and Outlook for Mac Consulting Services

    Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up calendars, and alert fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.

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    Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of any size to plan, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training customized to meet your particular requirements. Progent's consultants also can show you how to build and maintain a secure, robust server and communications infrastructure to support your ERP, MRP and accounting applications.

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    Cisco's security and offsite access solutions for small to medium sized businesses offer a full array of easy-to-administer protection products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business objectives.

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    • Remote Support Services Microsoft Windows 8.1 Evaluation
    Windows 8.1 Client Hyper-V Technicians

    Microsoft Windows 8.1 is engineered to power computers from smartphones and tablets to power-user desktops. An abundance of new and improved capabilities, including its touchscreen interface and iconic live tiles user interface, provide a broad selection of advantages for companies who understand how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Windows 8.1 and show you how to gain significant business value from the product's many technical enhancements.

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    Cisco has developed a full array of routers including routers designed to provide the security, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    • Specialist ProSight Email Content Filtering Policies
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    Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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  • Windows Server 2012 R2 Multitenancy Network Consultants Network Consultants Windows Server 2012R2 Server Manager
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    • 24-Hour Wave 2 wireless controller Technical Consultant
    wi-fi controller Support and Help

    Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving wireless availability with rapid failover, and strengthening data security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
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