Chula Vista, CA Online Support from World-class Computer Troubleshooting Professionals
Progent's computer network technical support services can deliver your Chula Vista, CA company budget-friendly and dependable support from enterprise-class technical professionals. By delivering network consulting service when you need it, providing advanced expertise for mission-critical technologies, offering unique services such as 24x7 server monitoring, and invoicing only for services you use, Progent offers your Chula Vista, California company an affordable option for optimizing the business value of small-scale business information systems. Whether you run a local datacenter, rely on cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart way for businesses and local governments to create and maintain a robust and safe information network and to benefit from fast availability of the experienced help typically restricted to enterprises who are able to support a sizeable in-house IT group.

For larger companies, Progent can provide co-sourcing and project management services to reinforce the technical skills of your internal network support staff. This can cut costs and minimize technical risks for major projects like application design and development, business continuity planning, security audits, office consolidations, or software migrations.

Progent can also offer access to accredited experts to assist your company to plan and implement a sensible cloud computing strategy.

Core Practice Areas Supported by Progent for Businesses in Chula Vista, California
Progent's team of industry certified support professionals offers assistance for virtually all facets of information technology deployed by companies of any size. Areas served by Progent in Chula Vista include:

Service Delivery Options Available for Chula Vista, California Companies
Progent offers a selection of alternatives for providing small companies with cost-effective computer services for troubleshooting, system architecture, hosting, and network administration. Progent's paradigm for delivering computer support services is built on the Help Desk structure familiar to big IT support organizations. Progent's Contact Center Support Model ensures rapid support, comprehensive activity documentation, dependable follow-through, and strict expense control across a range of IT service delivery alternatives that include online troubleshooting, in-person support, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center provides emergency and scheduled remote assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's seasoned service professionals can assist customers to troubleshoot and repair network issues without the expense or delay of on-premises service calls. The experience of Progent's IT consultants allows them to handle most IT problems quickly. For the most complex problems, Progent's depth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent provides a streamlined, web-accessible registration process for new customers to address urgent situations and Progent charges per minute with no sign-up fees or time minimums, so you pay only for the support you receive. Specialists available remotely include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn more details concerning Progent's remote network support expertise.

  • On-site Service
    Progent provides on-site computer support for registered clients in larger cities in the U.S. Progent's onsite support personnel can work in tandem with Progent's online service engineers to give small businesses the best of both worlds: on-premises service professionals when you require them as well as the on-line help of Progent's worldwide staff of IT consultants, security professionals, and business application developers. The response time for in-person support visits is usually under 24 hours. There is no start-up or retainer charge for registering as a Progent client for on-premises service. Find out more details concerning how to register for Progent's onsite network support services.

  • Help Desk Call Center
    Progent's Contact Center Services are designed for all businesses and local governments who need fast and reliable access to a professional Contact Center with effective telephone support, online repair capability, and enough technical strength for all needed problem escalation. Since smaller businesses typically are constrained by tight information technology funds and can provide little executive bandwidth for handling network support, Progent's Help Desk Call Center Outsourcing Services can be the most efficient way to ensure that small business information networks are always up and running. Learn more details about Progent's Help Desk Call Center services.

  • IT Consulting Expertise
    Progent offers small businesses budget-friendly access to enterprise-class IT professionals who can provide assistance with vital technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant network design, virtualization strategies, plus integration, programming and training for small business software including accounting, ERP, management reporting, sales automation, and office productivity suites. Progent can help with short-term projects such as office moves and massive system migrations, extended initiatives such as management analytics application development and customization, database software development and DBA support, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure health monitoring and network administration, or urgent response like data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for critical applications such as Exchange and Microsoft SQL in order to provide small companies with higher levels of reliability, protection, and recoverability than is possible with the type of on-site data center that is achievable for most small and midsize organizations. Since Progent uses the same data centers that support the equipment of many of the world's largest IT companies, Progent can save you the investment in creating and maintaining the systems needed for enterprise-class environmental control, electrical failover, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and revisions remain current, protection and efficiency is constantly tracked, and systems and data files are regularly archived and available for complete and prompt recovery. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers complete hosting services for all of a small or midsize organization's servers in a setting that not only provides the highest level of availability and extensibility but that is also convenient for customers to migrate to another support provider or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting service is based on proven virtual server technologies that allow companies with multi-vendor networks to benefit dramatically on the expense of capital equipment, system maintenance, and IT management while getting enterprise-class dependability and an unparalleled level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered solution, can handle the mixed- OS and loosely standardized networks common with small businesses, and retains ownership of the software licenses in the customer's hands so that migrating to a new virtual host is fast, safe, and inexpensive. This eliminates ending up a captive to a single hosting service while still offering all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent offers advanced remote consulting to help businesses of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises resources as well as public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight line of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide world-class support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the technology of leading data security vendors to deliver centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance expert. The interview is designed to help assess your company's preparedness either to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup system that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Chula Vista, California Small Businesses
Progent's staff size, depth of technical expertise, and familiarity with corporate IT support enable small businesses to avoid the problems associated with over dependence on small support firms or individual consultants.

Working with Progent enables your company to:

  • Avoid Excessive Reliance on Individual Support Consultants
    For network support, smaller companies often depend excessively on independent consultants. Though individual support engineers carry lower expenses than larger IT service organizations and can typically bill apparently lower rates, freelancers are occasionally too overworked to react quickly to critical problems. If an independent consultant is busy with another client, ill, on travelling, or in class, the absence of backup staff may require your company to wait for assistance in case of an emergency. As your company grows, system unavailability or difficulties with line-of-business programs get more expensive. The money you thought you were saving on an independent consultant can evaporate fast because of lost output. In addition, when independent consultants confront new problems, the lack of a big engineering team to rely on for advice forces them to train in place while your company ends up footing the costs for their ongoing education.

  • Have Access to Expertise in Complex Network Solutions
    The majority of smaller service organizations or independent consultants focused on small company network support are capable of providing routine fixes but don't have the seasoning to deal cost-effectively with complex network infrastructures that have mixed platforms, many locations, VoIP implementations, mobile clients, interconnected financial and analytical applications, data-driven web sites, and specialized business applications. Progent's background with worldwide companies and Progent's extensive staff of experts can benefit your small business because enterprise environments are inherently complicated, support problems demand in-depth understanding of in many technical areas, and reaching a high degree of stability, reliability, and security requires enterprise-proven processes.

  • Build a Solid Foundation for Growth
    Small businesses typically begin with a network implemented on a shoestring budget. Lacking a solid basis, a series of band-aid fixes often get tossed on top of a marginal foundation. As a company grows, stability and expandability problems can undermine the productivity of the business. Such networks require proper assessment, intelligent business analysis, and broad-based expertise to migrate to a network infrastructure that will provide the solid basis to meet current business needs and ease downstream growth.

  • Partner with Solution Providers, Not Product Resellers
    Smaller companies require direction and education to navigate through an increasingly complicated array of technology alternatives available for enabling business growth and improving efficiency. Businesses do not need an IT consultant or service firm that attempts to sell them a product. Progent avoids conflicted motives by not reselling any products. Progent provides consulting and services only. This permits Progent to match technical support with the genuine interests of customers. Mixing IT consulting and product reselling can lead to a situation where the proposed solution is based on a predetermined vendor rather than being based on the true needs of a customer.

How to Contact Progent
If your Chula Vista, California company wants to contact Progent to ask about IT outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Support
For fast online technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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Our compensation structure is based on contribution, so just like working as an independent consultant, your income is directly tied to your generated revenue. Some Progent support staff stress quality of life and choose to work at an easy pace, using our self-determined schedule to follow individual enthusiasms such as mountain biking, car racing, snow boarding, surfing, travel, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major dollars via lots of effort and long days. Progent fully encourages both ends of the spectrum and any point in between.

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The Certified Information Systems Auditor credential is a prestigious achievement that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of information systems audit process, IT administration, network assets and infrastructure ROI, information technology support, safeguarding of data assets, and disaster recovery planning.

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Progent provided a wireless networking solution that enabled a school to increase productivity and avoid the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can reach even longer ranges. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

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SCVMM 2012 PowerShell Network Engineer
SCVMM 2012 and VMware Remote Troubleshooting

Progent can assist organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment to make sure you realize maximum return on investment.

Data Protection Manager 2012 Remote Support Services Specialists
ProSight Private Cloud Services Consultant Services
ProSight Hosting for Virtual Servers Services

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.

Database Development Professional Global Engineers for Database Development
Dublin Networking Firm Northern California Dublin Security Consulting Company
Dynamics GP Troubleshooting Onsite Technical Support
Adaptive Security Device Manager Engineer
Cisco firewall IPS Remote Troubleshooting

Progentís Cisco-Premier technology experts offer professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progentís Cisco consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Emergency Phone Support Information Technology Outsourcing Companies in Chula Vista, CA Computer Consultant for SharePoint Server and Mac
UNIX, Windows Consultants
Windows and UNIX Consultant Services

Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Exchange 2007 On Site service in Baltimore Towson Small Business IT Outsourcing
Microsoft and Cisco Authorized Expert Troubleshooting for Helpdesk
Network Support Help Desk Information Technology Consulting

Progent's Network Contact Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.

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Email Predictive Sender Profiling Services
ProSight Email Guard Spam Filtering Consultant

Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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Windows and UNIX Services
UNIX with Windows Network Consulting

If your office network mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high reliability, enhanced performance, and tight protection. Progent's UNIX and Microsoft Windows coexistence support offerings feature network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk outsourcing.

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Exchange 2003 Server Upgrade Online Support Services
Exchange Server 2003 Computer Consultant

Progent's expert consultants can help you design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.

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Windows and Solaris Support Services
UNIX with Windows Outsourcing

Progent can help you to design and implement an efficient transition from a UNIX-powered information environment to a network based on Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you guard your data and reduce business discontinuity by designing an effective transition strategy that preserves your current assets in UNIX application and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, migration planning and testing, Exchange migration services, data and application software migration, and processor and media transition and consolidation.

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ISA 2004 Firewall Computer Consulting Consultant
IT Consultant for Cisco ASA 5500-X Firewall Support and Help for Cisco Firewall Integration
Nexus 6000 Switch Network Engineer
Integration for Nexus 3000 Switch

Nexus series switches are designed to deliver the performance, scale, availability, cloud readiness, density, security and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to help your business to design an optimal switch topology, set up test systems to confirm your network design, install and configure Nexus switches, define and enforce effective policies, perform security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus family of switches. Progent can also help you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.

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Intrusion Protection Systems Auditing Firewall and VPN Security Services
SMS Server Migration Consultant Services
SMS Migration Professional

Systems Management Server provides added functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net administrative expense of managing and configuring software by making it simpler to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you develop efficient procedures and standards to manage handheld computers and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, procedures and technologies to keep your IT network safe.

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Windows and Solaris IT Consultant
UNIX, Windows Consultant Services

Progent can assist you to plan and execute a smooth transition from a UNIX-based information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce productivity disruption by designing an effective transition strategy that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include evaluation of existing environment, transition planning and validation, Microsoft Exchange migration expertise, information and application software porting, and server and media transition and consolidation.

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Operations Manager Example Application
Operations Manager Case Study

Before Progentís MOM-based solution, system problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now address network troubles before they becomes critical enough to disrupt network availability. Because of MOM, Progent can deal with potential problems before customers are aware that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, safety and productivity.

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CISSP-ISSAP Cybersecurity Architecture Specialists
Engineers for Security Architecture

Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and extensive experience with network security architecture. ISSAP security experts possess in-depth knowledge of access management systems and techniques, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

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MS Certified Albany Integration Firms California California Server Troubleshoot Expert for Alameda
ISA 2000 Server Support Outsourcing
Professional for ISA 2000 Server

Progentís Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and internal threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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MS Office Communications Server 2007 Consultancy IT Consultants for Microsoft Video Conferencing
Mac and Windows Technology Consulting Windows and macOS coexistence Technical Consultant
Metro Ethernet Professionals ISP Service Plan Selection Consultant
Amazon MWS integration Programming Company
Amazon Marketplace Web Service integration Development Firms

Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

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Microsoft Exchange 2000 Upgrade Configuration Support for Microsoft Exchange
Lync Server 2013 Reverse Proxy Server Professional
Lync Server 2013 Back End Server Services

Lync 2013, rebranded Skype for Business, enables organizations of all sizes to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of desktop and handheld clients. Progent's certified Lync 2013 experts and network integrators can help your company to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid model suitable for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management staff and users. Progent offers expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.

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CISA Security Audit Consultants
CISA Certified Cybersecurity Audit Consult

The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA credential has consultants pass an extensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of IS audit services, IT administration, systems and architecture ROI, information technology support, safeguarding of data assets, and business continuity preparedness.

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Microsoft SQL 2014 Consulting Service in St Paul Airport MSP Microsoft SQL Server 2017 Computer Network Support Group Twin Cities
Microsoft SQL Server 2016 Computer Consultancy Group Award Winning Microsoft SQL 2008 IT Outsource Tacoma Washington
Network Consultant for Service Reporting
Cisco Certified Expert Service Reports Configuration

Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small support organizations who offer scant documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation transmitted by each staff member to each customer. The discipline of detailing and archiving support activity allows more effective support and avoids a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.

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Microsoft SharePoint Server 2010 Engineer Microsoft SharePoint 2013 Support and Integration
Microsoft SharePoint Server 2010 Engineer in King County Washington Specialist for SharePoint Server 2010
Microsoft Solutions Framework Project Methodology Network Consulting Small Business Network Consulting Firm for Enterprise Services Project Methodology
Online Support Services for Wireless Security
Integration for Ubiquiti WiFi access point

Progentís Wireless Consulting Services provide a fast, affordable way for companies of all sizes to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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Microsoft Windows 2008 Network Consulting Microsoft Windows 2008 R2 Consultant Services
Microsoft Windows 8.1 Evaluation Remote Support Windows 8.1 Migration Troubleshooting
Fault Tolerant OSPF Configuration Specialists
High-Availability Branch office Connections Support Services

Progentís non-stop inter-site connectivity and fault tolerant system connection consultants can help small businesses create zero-downtime Interoffice connectivity by means of redundant networks with transparent failover. Progentís CCIE engineers can plan and implement high-availability Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical 24x7 interoffice connectivity.

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Microsoft Windows Server 2019 Upgrade Hialeah Florida Outsource for Windows 2008 Server
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Windows 2000 Online Consulting
Migration Consulting for Windows Server 2000

Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can streamline system management, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot programs to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.

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VMware VMotion Services
VMware vCloud Director vCD Services

Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for administering private and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

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Development Firms for MS SQL Server
Reporting for SQL 2008 Reporting Services

Progent's certified SQL Server programmers and database administrators offer online consulting to assist businesses of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any phase of application development in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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Nexus 5000 Switch Remote Support Nexus Switch Computer Consultants
OS X Snow Leopard Security Consultant Services Mac Network Security Specialist
Windows Server 2012 R2 On-site Support
On-site Support for Windows Server 2012 R2 Hyper-V

Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

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Ohio - Columbus, OH, Cleveland, OH, Cincinnati, OH, Toledo, OH Small Office Computer Consulting Services Computer Network Specialists
ProSight Email Guard Spam and Virus Filtering Service Consult
ProSight Spam Filtering Services Services

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.

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Nexus 5000 Switch Consulting
CCIE Expert Certified Nexus Switch Scripting Remote Support

Nexus series switches are engineered to deliver the throughput, scale, dependability, virtualization support, density, data protection and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support expertise to assist you to create an optimal switch topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, run security and compliance tests, set up proactive monitoring, consolidate resources by means of virtualization, analyze and repair switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.

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ProSight DPS Hybrid Cloud Backup/Recovery Professional Global Cloud Backup Security and Compliance Consultant
ProSight VM Hosting Engineers Specialists for Private Cloud Hosting for Virtual Data Centers
Application Monitoring Setup and Support
IT Consultant for Application Monitoring

Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can get a degree of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages designed to assist your company to identify and fix a an array of IT network problems before they can disrupt your business.

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QTS Data Center Consultancy Professionals
SCDPM 2012 Planning Online Help
SCDPM 2012 Security and Compliance Technology Consulting Services

Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of any size to plan, deploy, manage, and repair a backup system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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Windows 8 Consult
Engineer for Windows 8

Progent's engineers can deliver a variety of network consulting services to assist organizations of all sizes to install, manage, and support networks that include workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration plans following industry best practices.

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IT Co-sourcing Article
IT Co-sourcing Article

Progentís IT outsourcing services provide budget-friendly computer support for mid-size businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can reduce expenses and eliminate risks, permitting IT service expenses to grow in a more moderate and manageable manner than is feasible by amassing a large, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust network foundation for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.

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Small Office Online Consulting

Progent's Microsoft and Cisco premier network engineers can provide advanced support for a wide array of technologies and can provide that expertise online nationwide or in person in select cities across the United States and anywhere in . Progent offers online support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for the toughest connectivity problems, plus the support of CISA and CISM-qualified security engineers to handle complex security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the United States.

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Windows Server 2012 Server Manager Consulting Services
Microsoft Certified Partner Windows Server 2012 Security Configuration

Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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CISSP Certified Security Manager Engineer
CISSP Certified Security Technology Professional

Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of information system security. Progent can implement efficient security systems that guard a small business from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources distributed over multiple physical datacenters and various clouds.

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Cybersecurity Architecture Engineer
ISSAP Certified Cybersecurity Professionals

Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with information security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.

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Salinas, CA Microsoft MCITP Engineer Career Microsoft MCA Engineer Position in Salinas California
Remote Monitoring and Reporting Technical Support
Microsoft System Center Operations Manager Troubleshooting

Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and server monitoring services are based on the proactive problem solving abilities of System Center Operations Manager 2007, a next-generation network and IT support software platform that tracks the reliability, performance, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's affordably priced network service packages, small companies can choose a basic co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package.

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SQL Server 2016 Monitoring Technology Consulting Services
SQL Server 2016 Consultant

SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, high-availability, mobile computing integration, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

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Security Audit Cybersecurity Contractor for CISSP Chicago, Cook County, Illinois
Security Audit Services for CISSP Secure for Firewall
Internet Security and Acceleration Server Network Consultant
Microsoft Firewall Technical Consultant

Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

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SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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Progent's Microsoft-certified relational database consultants can provide small and midsize businesses online support for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and configuration, database design and programming, administration support, replication and synchronization solutions, storage management, tuning, migration, security and compliance, backup/restore options, troubleshooting, and webinar training.

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E-Mail Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard antispam and virus defense service offering. Progentís expert e-mail protection consultants can show you how to create an email security plan that features antispam and virus defense technologies and processes.

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Dynamics GP 2010 software is a comprehensive business management and analytics solution that unifies information and processes across your company, interfaces easily with other applications, and connects workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you set up and manage a robust, secure computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full potential of Dynamics GP 2010.

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Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

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Progent can assist you to plan and implement an efficient migration from a Sun Solaris-powered information system to a network based on MS Windows and capable of running Microsoft's powerful office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your information and reduce productivity disruption by designing an effective migration strategy that preserves your current assets in Solaris software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include analysis of current environment, transition strategy and validation, MS Exchange migration expertise, data and application migration, and processor and media transition and economization.

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Microsoft Virtual Server 2005, hosted on the Windows Server operating system and based on software originally developed by Connectix, delivers the power necessary to accomplish hardware reduction, application migration, and server isolation projects via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in application development and testing, upgrading from outdated mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can help your company to evaluate and integrate Microsoft Virtual Server 2005.

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Progent's pricing policy is to charge for remote service and on-site visits by the minute. As a result, you are charged only for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent offers in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum charge and asks no retainer for services delivered during regular working hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick fixes so you will not be tempted to allow less critical problems to fester.

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If your business computer system combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to coexist for easy management, seamless dataflow, high reliability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network support and repair, in-person technical support, and Helpdesk outsourcing.

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Progent's Apple Mac experts can support the creative aspect of Macintosh computing by providing help services and training in imaging, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

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In conducting consulting tasks for enterprise customers, Progent follows a structured approach driven by defined milestones so as to meet financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All facets are documented to provide a detailed summary of technical services delivered and to help in ongoing system support.

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Citrix has developed a powerful family of products that deliver advanced manageability, scalability, and performance for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic advantages of Citrix technology and show you how to plan, validate, implement, optimize, and support Citrix virtualization platforms.

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