Affordable Computer Support from Microsoft certified Professionals for Companies in Chula Vista, CA
By delivering world-class support when you require it, providing specialized knowledge for critical business applications, offering high-value services such as virtual server hosting, invoicing only for services you receive, and charging no sign-up or retainer fees for standard services, Progent helps your company to maximize the business value of your information network and cut service costs. Progent recognizes that network protection, reliability, and performance are as critical to small companies as to large enterprises but that smaller companies don't have the leverage to spend heavily in information networks and in-house support staffs. Progent's fundamental competitive advantage is that no network support firm can match Progent's capability to deliver the IT support your business needs when you need it and at a cost you can justify.

For medium-size and enterprise companies, Progent offers co-sourcing support to supplement the subject matter expertise of your internal IT service team. This can save money and help meet schedules for major IT initiatives such as software design and development, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified consultants to help your business to plan and implement a sensible cloud strategy.

Main Practice Areas Serviced by Progent for Businesses in Chula Vista, California
Progent's team of world-class support professionals provides assistance for all aspects of network technology used by companies of any size. Technologies supported by Progent in Chula Vista include:

Service Delivery Alternatives Available for Chula Vista, California Companies
Progent offers a selection of options for providing small and midsize businesses with cost-effective computer services for technical support, consulting, and IT management. Progent's paradigm for providing computer support is based on the Help Desk structure familiar to big IT support groups. Progent's Helpdesk Support Mechanism promotes rapid response, comprehensive service documentation, consistent follow-up, and tight cost monitoring across a range of network support delivery options that include online troubleshooting, onsite help, and top-level consulting.

  • Online Support
    Progent's Technical Response Center provides urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified support professionals can help customers to analyze and repair network problems without the expense or delay of in-person support visits. The experience of Progent's network engineers makes it possible to resolve most IT problems quickly. For complex problems, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-based registration procedure for new customers to address urgent network problems and Progent charges per minute with zero sign-up fees or minimums, so you pay only for the assistance you receive. Experts available online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn more details concerning Progent's remote network troubleshooting expertise.

  • Onsite Service
    Progent offers on-site computer support for signed-up clients in larger cities in the United States. Progent's onsite service technicians can operate in conjunction with Progent's remote service experts to give small businesses the optimal solution: on-premises support technicians when you require them plus the remote expertise of Progent's worldwide team of IT engineers, security professionals, and business software programmers. The response time for in-person support visits is typically under 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent client for on-premises service. Find out more about how and why to sign up for Progent's onsite computer support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues. for more information, see Help Desk Services.

  • Shared Help Desk Services
    Progent's Help Desk sharing services make it possible for your business to split the load for Help Desk support transparently between your in-house IT team and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Help Desk sharing service is a collaborative service desk solution based on the top professional services automation platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics. For more information, visit Progent's shared Help Desk services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class consultants who can deliver help with critical technologies including Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, consulting support for's NodeZero penetration test products, network security consulting, non-stop network design, virtual server solutions, plus integration, customization and training for small business software such as financials, operations, reporting, CRM, and productivity packages. Progent can provide assistance with short-term projects such as site relocations and major software migrations, extended initiatives like upgrading an older ERP system to a modern MS Dynamics 365 package, database application programming and DBA support, and web development, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for network monitoring and network administration, or emergency services such as disaster recovery and malware cleanup.

  • Infrastructure Consulting Services for an At-Home Workforce
    Progent can help small and medium-size companies to design, deploy and debug the infrastructure required for offsite workers. Aspects of infrastructure for which Progent's experts offer guidance include secure and convenient VPN connectivity, VDI desktop software, router configuration, Wi-Fi LAN planning and implementation, and reliable Internet access. To learn about Progent's infrastructure expertise for an at-home workforce, go to network infrastructure consulting services for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small or midsize company's production servers in an environment that not only provides the highest level of dependability and expandability but that is also simple for clients to migrate to a different support firm or to bring in-house when your business situation calls for it. Progent's Private Cloud hosting service is built around proven virtual server technologies that allow small businesses with mixed networks to benefit significantly on the expense of hardware, infrastructure maintenance, and network administration while achieving world-class dependability and an unparalleled level of vendor options. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-based applications in a single centrally managed service, can handle the mixed- platform and non- standardized networks common with smaller businesses, and retains ownership of the licenses in the customer's possession so that moving to a new virtualized system is fast, reliable, and affordable. This eliminates becoming a captive to a single hosting provider while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent can provide expert online support to help organizations of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help your IT team to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that combine local resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Azure design and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration expertise. Progent has over two decades of experience delivering high-level consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent's Fixed-price Managed Services for Remote Network Management
Progent's affordable ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete malware attack progression including protection, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management personnel and your Progent consultant so all looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with government and industry security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your company's ability either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your existing cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated array of network products including firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security engineers, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals can provide a company-wide view of system protection and can help with complex security programs such as SIEM solutions to help enterprises comply with business guidelines and government mandates for IT information protection and reporting.

The scope and depth of Progent's consulting team bring a powerful array of benefits to organizations trying to maximize the productivity of their information network within a reasonable budget. These benefits include:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier experts average more than ten years of real-world professional background, at the forefront of IT support, performing a broad variety of technical projects for a large array of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent instills in its support staff. This means that you get not just world-class technical help, but also a support engineer with proven approaches for solving actual network problems rapidly. Learn additional information concerning Progent's best practices for network consulting.

  • Value Pricing Model
    Progent's pricing model is to charge for remote support and on-site help by the minute. As a result, you owe only for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent applies no sign-up charge and asks no monthly commitment for support services delivered during normal working hours. Many support organizations impose substantial minimum fees or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity avoids big bills for fast solutions. Another benefit of granular billing is that your company are less tempted to allow incipient problems to stay unaddressed until they grow into big ones. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Services
    Progent has developed a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local service firms who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports sent by every consultant to each customer. The discipline of detailing and organizing service activity results in more efficient service and eliminates a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom. Learn additional information concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small businesses who work with independent consultants or who employ internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, secure, and productive. Read more details about Progent's knowledge transfer services.

How to Contact Progent
In case your Chula Vista, California company wants to get in touch with Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Immediate Online Network Help
For immediate remote help, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent's veteran group of IT consultants and subject matter experts have years of experience providing online and onsite assistance for organizations of any size who need to integrate Android phones into their information networks so that users can work together while on the go. Progent has the range of know-how to resolve network issues that involve numerous manufacturers and that represent a combination of older and up-to-date technology. Progent offers budget-friendly remote technical support to assist you with any facet of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you complete strategic IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones and tablets efficiently.

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    Progent offers cost-effective remote support to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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    Exchange 2019 Disk Availability Group Technology Professional

    Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.

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  • Engineers Microsoft Teams data loss protection
    24 Hour Specialists Microsoft Teams Migration

    Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Google GCP hybrid cloud integration Consultant

    Progent can provide affordable online and on-premises consulting to assist businesses of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.

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  • Hornetsecurity Altaro VM Backup Integration Help and Support Top Altaro VM Backup with Azure Technology Consulting Services
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    NodeZero Certified Threat Assessment Protection

    Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are properly configured and effective.

  • ISA Server Consultancy ISA 2004 Technical Consultant

  • Technical Support microsoft operations manager 2016
    microsoft operations manager 2016 Remote Consulting

    System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for critical applications by offering unified, mixed-platform tracking of physical and virtual resources installed across on-premises systems and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's work environment will allow you to become a more capable consulting professional by improving your information technology knowledge and increasing the satisfaction of your clients. Progent makes good on this commitment by attracting the top professional talent for you to work with, providing an advanced network and communications infrastructure, running custom application utilities to enable the highest quality of service, and by optimizing proven operational models for finding and maintaining customers.

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    Progent can help small and mid-size organizations to implement efficient endpoint management and monitoring solutions for administering endpoints used by offsite workers.

  • Meraki and Nexus Switch Configuration Meraki MS 300 Series Switch Setup and Support

  • Duo Multi-factor Authentication Computer Engineer
    Consulting Duo Two-factor Authentication

    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.

  • Microsoft Desktop Network Security Consultants Desktop Technology Small Business Server Support
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  • System Center 2012 Data Protection Manager Support
    Microsoft Data Protection Manager 2012 Online Technical Support

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to plan, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide occasional support for resolving particularly challenging issues, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Top Quality Linux with Windows Engineer
    Windows and Linux Support Outsourcing

    If your business computer system mixes Linux technology technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence support services feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and repair, on-site technical support, and Contact Center outsourcing.

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    Microsoft 365, previously called Office 365, is Microsoft's growing suite of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans intended for customers ranging from students and home offices to enterprises. Progent can provide fast and easy remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux software. Progent can also help you to build and maintain hybrid solutions that seamlessly combine local and cloud-based resources.

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  • Exchange 2013 Unified communications Computer Consultant
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    Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a revamped architecture. These improvements affect key areas like ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.

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    Linux Network Monitoring, Nagios and MRTG Engineers

    Network monitoring ordinarily consists of tracking a network's resource utilization in order to identify throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's system integration engineers can help you use both these tools to tune and repair your network. Progent's Linux consulting services offer small companies and developers assistance with managing and supporting UNIX and Linux systems that coexist with Windows-based technology.

  • SQL Server 2014 Backup Encryption Consulting SQL Server 2014 Virtual Machines Technical Support
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  • Specialist SQL Server 2012 Security SQL Server 2012 Reporting Services Integration Services
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    Live Communications Server Remote Troubleshooting

    MS Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package offering advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire corporation.

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  • Security Information and Event Management Technology Professional
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    GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security services addressed under GIAC certification including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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  • VMware SRM Disaster Recovery Consulting Services
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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a consistent workflow for recovering applications and services rapidly after a breakdown. SRM provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and administer a DR system based on VMware SRM.

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  • SQL Server 2012 Security Network Consulting
    SQL Server 2012 AlwaysOn Failover Cluster Remote Troubleshooting

    Progent offers the expertise of certified consultants as well as seasoned software developers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.

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  • Technical Support ProSight DPS ECHO Cloud Backup Services
    ProSight ECHO Managed Cloud Backup Services Engineer

    ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information.

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