Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most successful products for achieving mobile access to email, calendars, web-based programs, and other critical business data. Progent can provide Cincinnati, Ohio companies the expertise of BlackBerry-premier experts who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a modern smartphone solution.
As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their IT system.
Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
Progent locations in Cincinnati region
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
BlackBerry BES Server Technical Services
The BlackBerry BES Server gives businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications like calendars, contact lists, to-do lists, IM, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based access to Exchange email as well as to instant messaging-enabled software through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you plan, deploy, and troubleshoot BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Cincinnati, Ohio who want fast and affordable help from an authorized BlackBerry support professional, Progent offers effective online assistance from a seasoned support staff who have provided network solutions to companies in each state in the U.S. (See Progent's client testimonials.)
Online consulting services avoids travel expense and enables specialists to fix problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide expert support in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also assist your business to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging consistency, web access, wireless connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses at a minimum and, by dealing with issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system architecture, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about alternatives for software editions, server hardware and storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
In order to contact Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.