Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business data. Progent can provide Cincinnati, Ohio businesses the services of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.
As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and recoverability has grown to be the standard for companies of any size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their IT network.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered quickly and safely.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
Progent locations in Cincinnati region
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
Integration Expertise for BlackBerry Enterprise Server
RIM's high-end solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool enables Exchange Server, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide variety of key administrative tasks ranging from smartphone deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry Enterprise Server to do basic tasks such as:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry device software wirelessly
- Manage client configurations with BES Server's vast selection of IT policies
Progent's BlackBerry-certified engineers can also help you to use BES Server to perform key tasks not available with the entry-level BES Server Express. These tasks include:
- Configure and manage BES Server's fault-tolerant infrastructure using VMware
- Install BlackBerry devices remotely
- Set specialized administration roles
- Automatically track and report on the integrity of your BlackBerry system
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and hardware products match your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry-certified expert can assist you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
Contact Progent to Get Help from a BlackBerry-Certified Expert
To get in touch with Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.