Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful products for maintaining location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent offers Cincinnati, Ohio businesses the services of BlackBerry-certified consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the complexity of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and support of RIM BlackBerry technology has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their information network.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.
Cincinnati Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cincinnati Metro Area.
Progent locations in the Cincinnati Metro Area
Consulting and Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of BlackBerry wireless handsets, offering a single solution for controlling critical jobs such as smartphone installation, updates, and deactivation while also offering a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus email servers and BlackBerry users and allows wireless synchronization.
BES Server includes a variety of security capabilities starting with automatic encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great flexibility in adjusting levels of security to meet the specific requirements of your environment. Progent's BlackBerry certified engineers can assist your company to select advanced security functions and activate them remotely. Examples of these over-the-air selectable security settings are:
- Disable a BlackBerry smartphone
- Wipe data from a missing or stolen device
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also provides versatility in determining how to keep users from installing or executing unsafe or prohibited code. Progent can help you to select blocking techniques such as:
- Specify exactly what applications are allowed on the device
- Block third-party software from using persistent storage on the device
- Determine what functions third-party programs can use on the device
- Restrict the types of access third-party software running on the BlackBerry smartphone can initialize
- Block all third-party software from being installed or executed on the device
How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to select and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology needs analysis, solution design, installation planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.