Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent can provide Cincinnati, Ohio companies the services of BlackBerry-premier professionals who can help companies to manage existing BlackBerry deployments or transition smoothly to a current smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for organizations regardless of size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient online service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry products productively into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and safely.
Cincinnati Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cincinnati Metro Area.
Progent locations in the Cincinnati Metro Area
Integration Services for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to provide maximum security. BlackBerry BES Server also simplifies a broad selection of critical administrative jobs that span from BlackBerry deployment and updates to mobile security and high availability.
Progent's BlackBerry-premier consultants can show you how to utilize BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry smartphone software remotely
- Control client settings with BES Server's vast library of IT policies
Progent's BlackBerry-premier engineers can also help you to utilize BlackBerry BES Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:
- Set up and support BES Server's high-availability architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Establish specialized administration roles
- Monitor and analyze the health of your BlackBerry solution
How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also assist your business to resolve a wide range of problems concerning synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering countrywide online help for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by solving issues quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange Server.
Contact Progent for Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.