Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business data. Progent can provide Cincinnati, Ohio businesses the expertise of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, effective integration and support of RIM BlackBerry technology has become more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
Progent locations in Cincinnati region
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
Consulting and Technical Support Services for BlackBerry BES Server
Research in Motion's advanced platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of crucial management tasks that span from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and policy updates
- Upgrade BlackBerry device firmware remotely
- Manage user settings with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also help your company to use BlackBerry BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and manage BES Server's fault-tolerant infrastructure based on VMware
- Install BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and analyze the integrity of your BlackBerry solution
Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Cincinnati, Ohio who require fast and economical help from a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned network support staff who have provided network solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to solve technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can in addition assist you to resolve a wide range of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.