Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other vital business data. Progent can provide Cincinnati, Ohio businesses the expertise of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, effective integration and support of RIM BlackBerry technology has become more difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable alternative for integrating BlackBerry technology seamlessly into their information system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that are right for your company, customize mobile software, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


Consulting and Technical Support Services for BlackBerry BES Server
Research in Motion's advanced platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of crucial management tasks that span from smartphone deployment and updates to mobile security and high availability.

BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user settings with BES Server's vast selection of policies

Progent's BlackBerry-certified consultants can also help your company to use BlackBerry BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on VMware
  • Install BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and analyze the integrity of your BlackBerry solution

Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Cincinnati, Ohio who require fast and economical help from a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned network support staff who have provided network solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and allows consultants to solve technical issues quickly, allowing you to reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide expert help in fields including fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help you to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can in addition assist you to resolve a wide range of issues concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology needs analysis, solution design, roll-out planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, help you to decide which administration approach and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Professional
If you wish to contact Progent about engineering help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate in-house resources to configure effective pilot systems, the lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

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  • BlackBerry Enterprise Server Technology Consulting Services
    BlackBerry Email Specialist

    Progent offers the expertise of BlackBerry-certified engineers who can assist small companies to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient online service delivery model, provides small companies an efficient solution for integrating BlackBerry technology productively into their IT network.

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  • Microsoft Expert System Center 2012 Configuration Manager Remote Technical Support
    SCCM 2012 Windows Server Deployment Consultant Services

    Progent can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by providing expertise with associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

  • Microsoft Small Business Server Support and Setup Microsoft SBS Support Services
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    At Home Workers Collaboration Technical Support Services

    Progent can assist small and mid-size businesses to configure collaboration software to permit their at-home employees to engage in productive interaction with colleagues and customers.

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    Microsoft Certified Information Technology Consulting Firm

    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your business better technical solutions for your information network.

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    Microsoft System Center Operations Manager Professional

    Mid-sized companies can derive all the advantages of Microsoft Operations Manager and have quick access to Progent's Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced network service programs, medium-size organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer medium-size company information systems world-class reliability, protection and performance.

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  • Network Load Balance Technical Support Services
    Award Winning Cisco ACNS, Cisco CDN Software Onsite Technical Support

    Progent provides high availability load balancing support covering network load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.

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    Progent offers economical online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored online classes for Access application programming and DBA services.

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  • SQL Server Configuration Manager On-site Support
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    Progent offers the support of Microsoft-certified engineers as well as experienced database application developers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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  • Setup and Support Redhat Linux, Solaris, UNIX Debian Linux, Solaris, UNIX Help and Support Cincinnati, OH, United States
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  • 24 Hour Windows Server 2022 IT Consulting
    Microsoft Certified Expert Windows Server 2022 Hybrid Configuration Professional

    Progent's certified Windows Server 2022 consultants can assist your company to design and implement an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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  • Amazon Marketplace Web Service programming Designer
    Largest Amazon MWS Contract Programming Firm

    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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  • On-site Support Office SharePoint Server 2003
    SharePoint Technology Consulting

    Progent's Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server provides a common location for your workers or clients to connect to, organize, distribute and interact with relevant data, files, and applications and to communicate with one another. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the information they've developed in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the current release of SharePoint Server or to SharePoint Online.

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  • Nexus 6000 Switch Setup and Support
    Nexus 9000 Switch Consulting Services

    Nexus switches are designed to provide the throughput, scale, uptime, cloud readiness, density, security and ease of management needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite support services to help you to create an efficient network topology, build test environments to confirm your network design, deploy Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus products. Progent can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus platforms.

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  • ProSight IT asset management Engineers
    Remote ProSight IP address management Services

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.

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  • Consultant ISA 2006
    Microsoft ISA Server 2006 Technical Consultant

    Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting enhanced efficiency by making these resources available to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and data across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you plan, install, configure, and support Internet Security and Acceleration Server on your system so your business benefits from a smart and affordable balance of security, productivity, and speed.

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  • Immediate Support Services System Center 2016 and Intune
    Urgent System Center 2016 and Skype for Business Integration Configuration

    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT support programs, small businesses can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security, and performance.

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  • Contact Progent
    Contact Progent

    For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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