Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent offers Cincinnati, Ohio companies the services of BlackBerry-premier professionals who can assist companies to manage their BlackBerry environments or transition smoothly to a modern mobile platform.

As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently resort to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven online service delivery model, provides small businesses an affordable solution for integrating BlackBerry technology productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to enable you to monitor and support BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


BlackBerry BES Server Integration Support
The BlackBerry BES Server gives businesses a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve data consistency for applications such a schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-capable applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-premier consultants can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Cincinnati, Ohio who require quick and affordable access to a certified RIM BlackBerry support expert, Progent provides effective remote assistance from a seasoned network support team who have delivered network solutions to organizations in each state in the United States. (See Progent's client testimonials.)

Online support eliminates travel expense and enables specialists to fix technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and can provide professional help in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition assist you to resolve a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and assist your company to select and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
In order to ask Progent about engineering help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and world-class security for all your email traffic. The powerful structure of ProSight Email Guard managed service integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.

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