Consulting Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving anytime-anywhere access to email, scheduling, web-based programs, and other vital business information. Progent can provide Cincinnati, Ohio companies the expertise of BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of any size, effective integration and support of BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the need for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry technology productively into their business information system.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
Progent locations in Cincinnati region
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
||Dayton Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||4965 US Hwy 42, Suite 1000
Louisville, KY 40222
||Louisville Network Support Services
Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, providing a single solution for controlling key jobs like device installation, updates, and deactivation and offering a strong foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange, Novell GroupWise, or Domino email platforms and BlackBerry users and allows remote synchronization.
BlackBerry Enterprise Server offers a wealth of security options starting with advanced data encryption of messages sent between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of security to match the special needs of your company's network. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and activate them remotely. Examples of these over-the-air selectable security features are:
- Lock down a BlackBerry device
- Wipe data from a missing BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable internal protection against malicious attacks
BES Server also offers flexibility in determining ways to prevent users from installing or executing unsafe or prohibited software. Progent can help you to choose blocking processes like:
- List exactly which programs are allowed on the device
- Prevent external programs from allocating persistent memory on the smartphone
- Determine what resources external software can use on the BlackBerry device
- Restrict the kinds of connections external programs running on the smartphone can establish
- Block all external software from being loaded or run on the smartphone
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition assist your business to resolve a wide array of issues associated with synchronization, handset detection, email reconciliation, web access, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by handling problems promptly, improves the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs analysis, system design, deployment planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry expert can assist your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.