Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful solutions for achieving mobile access to messaging, scheduling, web applications, and other vital business information. Progent can provide Cincinnati, Ohio companies the services of BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry technology has become more challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, administer, and repair BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small companies an economical solution for integrating BlackBerry products productively into their information system.

Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and control BlackBerry devices throughout your company, recommend security policies that are right for your company, customize mobile software, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers companies a single and secure source for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server support for Exchange, users carrying BlackBerry handsets can have effortless access to Exchange messages and to IM-aware software through Microsoft Live Communications Server and Lync Server support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Professional BlackBerry Technical Support Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide prompt assistance to companies in the Cincinnati region or throughout Ohio. Progent's experienced remote consulting team has helped IT organizations solve computer problems and cut IT service costs in each state in the country and established a large following of loyal clients. (See Progent's customer testimonials.)

Progent can provide remote assistance for a wide selection of issues related to RIM BlackBerry products such as wireless synchronization, integration with Exchange, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified service professionals can also assist you to troubleshoot a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote help for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs low and, by resolving problems quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and implementation, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products meet your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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