Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Cincinnati, Ohio companies support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or transition efficiently to a current mobile solution.
As the sophistication of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has become more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently turn to external support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
|Cincinnati||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
|(513) 808-9721||Cincinnati Network Support Services|
|Columbus||20 S 3rd St, Suite 210
Columbus, OH 43215
|(614) 826-7776||Columbus Network Support Services|
|Dayton||301 W 1st St, Suite 200
Dayton, OH 45402
|(937) 519-4355||Dayton Network Support Services|
|Fort Wayne||921 E Dupont Rd
Fort Wayne, IN 46825
|(260) 264-4700||Fort Wayne Network Support Services|
|Indianapolis|| 3960 Southeastern Avenue
Indianapolis, IN 46204
|(317) 800-7667||Indianapolis Network Support Services|
|Lexington-Fayette||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
|(859) 475-0030||Lexington-Fayette Network Support Services|
|Louisville||1229 S Shelby St
Louisville, KY 40203
|(502) 287-0202||Louisville Network Support Services|
Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad selection of key management tasks that span from smartphone setup and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry BES Server to do basic jobs like:
Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:
Expert RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to provide prompt technical help to companies in the Cincinnati region or throughout Ohio. Progent's seasoned remote technical support experts have helped businesses resolve computer problems and cut support expenses in every state in the country and built a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide online help for a wide selection of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can in addition help your company to troubleshoot a wide array of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, IM, PC application installation, and Desktop Redirector.
As a top innovator in delivering nationwide online support for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, system architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional support for BlackBerry mobile wireless solutions, phone