Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving mobile access to email, calendars, web-based applications, and other vital business data. Progent can provide Cincinnati, Ohio companies the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for companies of any size, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small organizations often resort to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless applications, and ensure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Cincinnati Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cincinnati Metro Area.
Progent locations in the Cincinnati Metro Area
Consulting Services for BlackBerry Enterprise Server
RIM's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Exchange, Lotus Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of vital administrative tasks that span from smartphone configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Update BlackBerry device firmware wirelessly
- Control user and group settings with BES Server's vast library of IT policies
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Configure and support BlackBerry's fault-tolerant infrastructure based on virtual servers
- Install BlackBerry smartphones remotely
- Set custom management roles
- Monitor and analyze the health of your solution
How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, solution design, installation strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified consultant can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.