Mobile Solutions
Cincinnati, Ohio Integration Services for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful solutions for achieving anytime-anywhere access to email, scheduling, web programs, and other critical business information. Progent offers Cincinnati, Ohio businesses support from BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often resort to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their information network.
Progent's engineers can assist your business with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange Server 2019 setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you track and support BlackBerry devices across your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
| City | Address | Phone | Link |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
Technical Support Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling critical jobs like device deployment, updates, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports wireless synchronization.
BlackBerry BES Server features a wealth of security options beginning with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting degrees of security to meet the specific requirements of your company's network. Progent's BlackBerry certified engineers can help you to select advanced security features and enable them wirelessly. Examples of these over-the-air selectable security settings are:
- Lock down a smartphone
- Erase information from a lost or stolen smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting ways to prevent mobile users from installing or executing unsecure or unauthorized programs. Progent can help you to choose blocking processes such as:
- List exactly which programs are allowed on the device
- Prevent external applications from allocating persistent memory on the BlackBerry device
- Determine what resources third-party applications can access on the BlackBerry device
- Limit the kinds of connections third-party programs running on the smartphone can establish
- Block all external software from being installed or executed on the BlackBerry device
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote help for small company networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by handling problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs assessment, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products match your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can help your company to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To ask Progent about engineering support for BlackBerry wireless solutions, call
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SMS Server 2003 Migration Consultant Services
Microsoft SMS Server IT Consultant
Progent's Microsoft certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications rapidly and reliably to appropriate workers, reduce software expense and adhere to licensing agreements by understanding usage profiles, enhance Windows protection by improving your awareness of weak points and by installing critical updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully exploiting the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch administration, and asset monitoring management including program and hardware inventory.
Macintosh Security Audits Specialists
Apple Macintosh Security Audits Troubleshooting
Progent's certified security staff can show you how to safeguard your Apple Mac environment through professional services such as performing security tests, clean up after virus and denial of service penetrations, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular goals of your corporate network.
Microsoft Office 2000 On-site Technical Support
Microsoft Network Consulting Group
Progent applies no minimum fee and asks no monthly commitment for support services provided during normal business hours. Progent's small granularity does away with large invoices for fast solutions so you won't be tempted to permit less critical problems to stay unaddressed.
Shared Help Desk Ticketing Information Technology Consulting
Extended Helpdesk Support and Help
Progent's Microsoft and Cisco certified experts provide three service programs to help mid-size and large businesses create a cost-effective and successful internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies analyze the numerous high-quality Help Desk software packages available and determine what products may be too expensive, miss critical functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to augment their internal Help Desk staff for special tasks or to fill in for absent or incapacitated personnel.
Microsoft Office System Consolidation
24-Hour Microsoft Office System Support services
Progent applies no service activation fee and asks no monthly commitment for services provided during normal working hours. Progent's one-minute granularity eliminates large invoices for quick fixes so you won't be forced to allow less critical problems to fester.
Microsoft Expert ISA 2004 Standard Edition Server Support and Integration
24-7 Computer Engineer Internet Security and Acceleration Server
Progent's Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Remote Remote Troubleshooting Windows Server 2008 R2
Emergency Expert Microsoft Certified Windows Server 2008 R2 Technical Support
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to use new administration tools, and deliver ongoing consulting and tech support via low-cost alternatives including Help Desk Call Center support and online technical assistance.
Ryuk ransomware recovery Services
Remote ransomware cleanup and restore Consulting Services
Progent's experienced ransomware recovery experts can help you to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Telecommuting IT Consultant
Teleworker Services Computer Engineer
Progent has two decades of background helping small and medium-size companies to plan, implement, tune, administer, and troubleshoot IT networks that incorporate at-home workers.
Development Companies .NET VBA
Development .NET IoT
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps quickly and affordably.
Largest Consulting Services Wi-Fi IP phone integration
Troubleshooting wireless VoIP phones and Meraki APs
Progent's Cisco wireless IP phone configuration consultants can provide remote and on-premises support to help your organization create and maintain a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
After Hours Windows 11 Management Consultant
Microsoft Windows 11 Configuration Manager Services
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, at-home workforce access, security and compliance, automated provisioning, and Help Desk Call Center support.
Security Consultant Penetration Testing
24/7 CCIE Expert Certified Stealth Penetration Testing Firewall Audit
Stealth penetration testing is a key component of any overall network security plan. Progent's security professionals can perform extensive penetration tests without the awareness of your company's internal network support staff. Unannounced penetration checking shows whether current security defense tools such as intrusion incident warnings and event history analysis are properly configured and actively monitored. Progent can provide continuous automatic penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks typical of the latest strains of ransomware.
IT Co-sourcing Whitepapers
IT Outsourcing White Papers
Progent's IT outsourcing services offer budget-friendly computer support for mid-size companies. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting network support budgets to increase in a more moderate and controlled manner than is possible by amassing a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust network architecture for your vital Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Microsoft Lync 2013 Consultant
Engineers Lync Server 2013 Persistent Chat
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support to help you to maintain and repair your existing Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Consulting Services Windows Server 2012 R2 Active Directory
Windows Server 2012R2 Virtual Fibre Channel Technical Support
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security plan, automate IT management, help with application development, and generate and validate a DR/BC plan.
Two-factor Authentication Online Technical Support
Duo Multi-factor Authentication Online Troubleshooting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Ryuk ransomware protection Consulting
Ryuk ransomware cleanup Consult
Progent's proven ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
24-7 SharePoint Server Online Support Services
SharePoint IT Consultant
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, manage, distribute and interact with relevant information, documents, and applications and to interact with one another. It allows quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they've created in a manner that makes data convenient to locate, download and apply.
Help and Support UNIX with Windows
Emergency Solaris with Windows Professional
Progent can help your company to plan and execute an efficient transition from a UNIX-based IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your data and minimize productivity disruption by developing an efficient transition plan that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, migration planning and testing, Exchange migration expertise, information and application porting, and processor and mass storage transition and economization.
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