Wireless Solutions

Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile access to email, calendars, web applications, and other vital business information. Progent can provide Cincinnati, Ohio businesses the expertise of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or migrate smoothly to a current smartphone solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for companies of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you track and control BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

BlackBerry BES Server Integration Help
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for collaborative programs such a calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets have effortless access to Exchange messages and to IM-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-premier consultants can help you design, implement, and maintain BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of supporting mobile workers.

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Cincinnati, Ohio who want quick and affordable help from a certified BlackBerry support expert, Progent provides efficient remote assistance from a seasoned support team who have provided network solutions to organizations in each state in the country. (Refer to Progent's client testimonials.)

Online support avoids travel expense and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry solutions and offer professional support in areas including resolving synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs assessment, system architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and physical components meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.