For businesses of all sizes in Cincinnati Ohio, Progent offers easy, fast, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition by completing strenuous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to pinpoint the source of network problems stemming from hardware or applications.

Progent can provide fast online contact with a CCIE expert so that your company can receive high-level assistance for complicated network issues that are affecting business productivity but are beyond the scope of your local network support organization. Progent's CCIE-Certified support professionals can access your system using advanced remote support tools in order to provide rapid and low-cost diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not readily available to the general public. Progent is among the few support firms to make CCIEs available to assist small and medium sized companies. Also, Progent can provide quick contact with a CCIE by phone so you can receive timely support for urgent network problems that are reducing business productivity. To find out how to contact a Progent CCIE for immediate help with your IT infrastructure, go to Progent's remote network troubleshooting.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services


Cisco's large family of both new and vintage infrastructure devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as data protection and VPN products. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced learning tools to keep at the vanguard of network solutions.

In order to find out more concerning Progent's online and on-premises support for Cisco technology, choose a subject:

  • Overview of Cisco Consulting Services
  • Fast Online Support from a CCIE Consultant
  • Cisco Firepower Firewalls: Configuration and Troubleshooting Support
  • ASA 5500-X Firewall with Firepower: Integration and Management Services
  • Cisco ASA 5500 Series Firewall Integration Assistance
  • PIX 500 Series Firewall Engineering Expertise
  • Cisco Routers Consulting Expertise
  • Cisco Wireless Consulting Expertise
  • Aironet Access Points Design Services
  • Cisco Small Business 100, 300 and 500 WiFi Access Points System Design Services
  • Cisco WiFi Controllers Consulting
  • Cisco Meraki Wireless APs Engineering Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
  • Cisco Jabber Integration Expertise
  • Catalyst Switches Deployment Services
  • Cisco Nexus Switches Support and Troubleshooting Expertise
  • Meraki MS Switches Consulting and Support Expertise
  • Cisco Security and VPN Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
  • Infrastructure Design Services for ISPs
  • Remote Management Strategies for Cisco-powered Infrastructure
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Additional Support Expertise Available from Progent
    In addition to Cisco technology, Progent's consultants can provide advanced support for a variety of major facets of information system technology, allowing Progent's experts to deliver end-to-end IT solutions for organizations of all sizes. A few core fields where Progent can deliver high-level expertise include: By offering an efficient centralized resource for network generalists and specialists, Progent can deliver fast, cost-effective, and thorough IT solutions that align with the special needs of businesses in Cincinnati Ohio.



    An index of content::

  • 24 Hour CISSP Certified Security HTML programming Specialists Custom Software Outsourced Programming

  • Help Desk Process Information Technology Consulting
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    The Help Desk support delivery structure used by Progent's Technical Response Center gives small companies an affordable option to reliance on freelance service individuals by offering broad expertise shared by multiple support groups, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for solving even the most difficult issues, support consistency and dependability, quick follow through enforced by seasoned IT service administrators, a selection of convenient techniques for initiating support tasks, plus excellent process visibility enabled by ticket tracking and accessible via a web portal.

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  • 24 Hour Amazon S3 integration Integration Companies
    Amazon EC2 instances Expert Development

    Progent offers cost-effective remote consulting to help companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and within budget.

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    SQL Server 2005 delivers powerful, familiar tools to computer experts as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant work with information security design. ISSAP security experts possess in-depth understanding of access management systems and methodologies, phone system and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.

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    Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors such as Check Point Software, Juniper, and Symantec. Progent can show you how to create a comprehensive security plan and select the right products from multiple vendors to achieve your security goals while sticking within your budget restraints.

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    Progent provides the services of Microsoft and Cisco-Certified network support professionals to show customers economical ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from small offices to large corporations, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, protection, availability, throughput, and network management.

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    Progent's Cisco-certified SIP infrastructure consultants can help you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected IP PSTN trunks and offer cost-effective online or onsite support to help businesses to move smoothly to a modern communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server or Lync for access to a SIP PSTN trunk.

  • Award Winning Exchange Online and on-premises Exchange Support and Setup Network Consultant Office 365 Gmail migration

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    Progent's expert solution designers and software developers can assist your company to create customizations to Microsoft GP/Great Plains that address the special needs of your business without losing the benefits of Windows integration and connectivity. Progent can also provide help with a selection of development tools that can be used to build integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

  • Azure integration Professionals Microsoft Azure enterprise hybrid cloud solutions Consultant

  • Slackware Linux Engineer
    Fedora Linux IT Services

    Progent's Linux support services offer small companies and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient single consulting firm to help you create and manage a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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  • ERP Development Companies
    Axapta Integration

    Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your specific company requirements. Progentís Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide information sharing plus integration with Customer Relationship Management programs.

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  • Exchange Hosting Consultants
    Exchange Email Hosting Consulting Services

    Progent's MS Exchange Server Hosting Services offer a world-class data center that features redundant power and cooling systems, round-the-clock site security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for high availability, smooth scalability, and rapid recovery. Progent's services feature integration with your network, connectivity with handheld computing products, automated tracking of performance and security, spam and virus protection, security update and service pack control, Help Desk support, daily data backup, and comprehensive email administration services.

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  • Online Technical Support Exchange 2003
    Exchange Server 2003 Upgrade Online Support Services

    Progent's Microsoft Certified professionals offer world-class support for major implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can supply local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.

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  • Cisco Certified WLAN controller Engineer WLAN controller Network Consultant
  • Cisco Firesight Online Support Cisco ASA Firewalls with Firepower Network Engineer
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  • Engineer Microsoft Teams online training Open Now Consultants Microsoft Teams SIP trunking
  • Enterprise hybrid cloud integration Consulting Services Enterprise hybrid cloud integration Technology Professional
  • Exchange 2007 Edge Server Specialist Exchange Server 2007 Integration Services




  • Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.

  • Exchange 2016 Upgrade Planning Information Technology Consulting Onsite Technical Support Exchange Server 2016 Upgrade

  • MacOS and Windows Remote Consulting
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    Progent's service experts in Mac and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows products. Progent's background in Windows and Macintosh service makes it possible to offer expert assistance to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.

  • Expert Microsoft Certified Lync Server 2013 dial plans Specialist Lync Server 2013 PSTN Gateway Specialists
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  • Microsoft Intune IT Outsourcing Firms
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    Progent's network engineers can help you to automate desktop change and update management by providing support for management tools like System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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    Progent is organized deliver comprehensive online support for all technologies common to small business information systems and offers a variety of vital, as-needed services including a temporary CIO to provide advanced IT design and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, project management for major initiatives such as office moves orOS migrations, connectivity consultants for building and maintaining fast and reliable network infrastructure, security specialists to ensure information protection and compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, enhance, or repair mission-critical application programs.

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    Microsoft Certified Partner Engineer SQL 2008 Reporting Services

    Progent's certified SQL Server developers and DBAs offer online consulting to assist businesses of any size to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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  • Antispam Setup and Support
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    E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified e-mail security consultants can show you how to devise an email defense strategy that incorporates spam filtering and virus protection services and processes.

  • Managed IT Services Consulting Technical Consultant Consultant Small Business Managed IT services
  • Meraki AP Management Consulting Services 24/7 Meraki MR18 Access Point Remote Technical Support
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  • NetApp MetroCluster Disaster Recovery Engineers
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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's team of seasoned IT consultants can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering help with procedures like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and regulatory requirements.

  • Cisco Information Technology Integrators Cincinnati
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    Progent's Microsoft-certified consultants offer remote and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

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    Progent can help small and medium-size businesses to install efficient endpoint management and monitoring solutions for administering endpoints used by teleworkers.

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    Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical web applications. Progent's ISA Firewall consultants can help your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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    Remote 24x7 monitoring, automated alerts, and actionable reports are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety RMM solutions available as low-cost service packages designed to help your company to detect and fix a most IT network problems before they can hurt your business.

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    For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco network specialists can provide a range of IT consulting services including project planning, SOX compliance, office relocations, enterprise security, network architecture, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent network consultant can show you how to design a multi-office information system that makes efficient use of co-location services and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises plan, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

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    Progent is a leader in economically providing world-class network help to small businesses. Progent's achievement in handling the IT service requirements of the chronically underserved small business market is the cumulative outcome of key technical and process innovations that have removed much of the traditional expenses out of administering IT support, added unprecedented technical expertise into the IT service system, and dramatically streamlined the solution cycle.

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    Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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    Progent's Cisco certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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  • Google Cloud hybrid integration Integration
    Enterprise hybrid cloud solutions Consult

    Progent can provide expert online consulting support to help companies connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid network models that combine on-premises IT assets along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

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    Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

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