For organizations of all sizes in Cincinnati Ohio, Progent offers easy, quick, and affordable access to Cisco CCIE-Certified network experts. Cisco CCIEs are top-level networking experts who earn this prestigious recognition by completing strenuous testing administered by Cisco. CCIE-qualified engineers can tackle the most complicated issues surrounding network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining program updates to fix problems. A Cisco-qualified CCIE can pinpoint the cause of network problems stemming from hardware or applications.

Progent offers fast online contact with a CCIE expert so you can receive timely assistance for complicated network problems that are affecting your business but are outside the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified support professionals can examine your network using advanced remote connectivity utilities in order to provide fast and economical diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and so their skills are not readily available to smaller organizations. Progent is one of the few consulting organizations that makes CCIEs accessible to support small and medium sized businesses. Also, Progent can provide quick access to a CCIE remotely so you can get immediate help for urgent network problems that are hurting business efficiency. To learn how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's remote network assistance.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services


Cisco's large selection of new and legacy connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus data protection and VPN products. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's internal experts and the latest training programs to keep at the vanguard of connectivity technology.

Software Update Management for Cisco Infrastructure Devices
Patch management is a critical and complex task. Prompt and correctly managed updating optimizes security, compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility issues, sluggish or erratic performance, unnecessary offline stretches, or loss of key features. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware patches can be as vital for network infrastructure appliances such as routers, firewalls, and wireless APs.

Patch Management Services for Network Infrastructure Devices

Progent offers patch management support for infrastructure appliances from Cisco and other leading vendors

Progent has provided advanced support for Cisco infrastructure appliances for over two decades and Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic information system. To find out about Progent's services for software update management, visit Progent's patch management solutions.

In order to find out more information about Progent's professional support services for Cisco network infrastructure, choose a topic:

Other Support Services Offered by Progent
In addition to Cisco infrastructure, Progent's consultants can provide support for other important facets of computer technology, allowing Progent's experts to deliver comprehensive IT solutions for companies of any size. A sampling core areas where Progent can deliver world-class expertise include: By offering an efficient one-stop resource for network generalists and application experts, Progent can deliver timely, cost-effective, and comprehensive information technology solutions that address the special requirements of businesses in Cincinnati Ohio.



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  • SQL Server 2016 Database Migration Online Technical Support
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    Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security, uptime, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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  • Windows Server 2019 and SCVMM Online Help
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    Progent's certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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  • Top Quality Windows, UNIX, Solaris Outsourcing Windows, UNIX, Solaris IT Consulting
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  • Top SQL Server 2016 and Amazon Marketplace Web Service On-site Technical Support SQL Server 2016 Data Warehousing On-site Support
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  • WannaCry ransomware recovery Consultancy
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    Progent's seasoned ransomware recovery consultants can help you to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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  • Windows Server 2012 R2 Small Business IT Outsourcing Group Cincinnati, OH Microsoft Windows Server 2019 IT Outsourcing Group Cincinnati, OH

  • At Home Employees Network Infrastructure Online Technical Support
    At Home Workers Network Infrastructure Consulting

    Progent can help small and medium-size companies to plan, configure and troubleshoot the network infrastructure to support a remote workforce.

  • Windows and Solaris Remote Troubleshooting Remote Microsoft Consultancy UNIX, Windows

  • Meraki MR72 Access Point Integration Services
    Professionals Meraki MR30H Access Point

    Progent's Meraki wireless AP experts offer online and onsite support services to help businesses of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device.

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