For businesses of all sizes in Cincinnati Ohio, Progent offers easy, fast, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are top-level networking engineers who achieve this prestigious recognition by completing strenuous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-certified support specialists work directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to pinpoint the source of network problems stemming from hardware or applications.

Progent can provide fast online contact with a CCIE expert so that your company can receive high-level assistance for complicated network issues that are affecting business productivity but are beyond the scope of your local network support organization. Progent's CCIE-Certified support professionals can access your system using advanced remote support tools in order to provide rapid and low-cost diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or nationwide Internet providers, and consequently their help is not readily available to the general public. Progent is among the few support firms to make CCIEs available to assist small and medium sized companies. Also, Progent can provide quick contact with a CCIE by phone so you can receive timely support for urgent network problems that are reducing business productivity. To find out how to contact a Progent CCIE for immediate help with your IT infrastructure, go to Progent's remote network troubleshooting.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services

Cisco's large family of both new and vintage infrastructure devices supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as data protection and VPN products. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced learning tools to keep at the vanguard of network solutions.

In order to find out more concerning Progent's online and on-premises support for Cisco technology, choose a subject:

  • Overview of Cisco Consulting Services
  • Fast Online Support from a CCIE Consultant
  • Cisco Firepower Firewalls: Configuration and Troubleshooting Support
  • ASA 5500-X Firewall with Firepower: Integration and Management Services
  • Cisco ASA 5500 Series Firewall Integration Assistance
  • PIX 500 Series Firewall Engineering Expertise
  • Cisco Routers Consulting Expertise
  • Cisco Wireless Consulting Expertise
  • Aironet Access Points Design Services
  • Cisco Small Business 100, 300 and 500 WiFi Access Points System Design Services
  • Cisco WiFi Controllers Consulting
  • Cisco Meraki Wireless APs Engineering Support
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
  • Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Wireless IP Phone Solutions
  • Cisco Jabber Integration Expertise
  • Catalyst Switches Deployment Services
  • Cisco Nexus Switches Support and Troubleshooting Expertise
  • Meraki MS Switches Consulting and Support Expertise
  • Cisco Security and VPN Integration Help
  • SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
  • Infrastructure Design for Cisco-powered Datacenters and Colocation Centers
  • Infrastructure Design Services for ISPs
  • Remote Management Strategies for Cisco-powered Infrastructure
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Services Additional Support Expertise Available from Progent
    In addition to Cisco technology, Progent's consultants can provide advanced support for a variety of major facets of information system technology, allowing Progent's experts to deliver end-to-end IT solutions for organizations of all sizes. A few core fields where Progent can deliver high-level expertise include: By offering an efficient centralized resource for network generalists and specialists, Progent can deliver fast, cost-effective, and thorough IT solutions that align with the special needs of businesses in Cincinnati Ohio.

    An index of content::

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    The Help Desk support delivery structure used by Progent's Technical Response Center gives small companies an affordable option to reliance on freelance service individuals by offering broad expertise shared by multiple support groups, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for solving even the most difficult issues, support consistency and dependability, quick follow through enforced by seasoned IT service administrators, a selection of convenient techniques for initiating support tasks, plus excellent process visibility enabled by ticket tracking and accessible via a web portal.

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  • ERP Development Companies
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    Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system programs to meet your specific company requirements. Progentís Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide information sharing plus integration with Customer Relationship Management programs.

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    Progent's MS Exchange Server Hosting Services offer a world-class data center that features redundant power and cooling systems, round-the-clock site security and IT support center, plus failover access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for high availability, smooth scalability, and rapid recovery. Progent's services feature integration with your network, connectivity with handheld computing products, automated tracking of performance and security, spam and virus protection, security update and service pack control, Help Desk support, daily data backup, and comprehensive email administration services.

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    Exchange Server 2003 Upgrade Online Support Services

    Progent's Microsoft Certified professionals offer world-class support for major implementations of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or updates and can supply local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.

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  • Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has shown a knack for developing sophisticated IT solutions while working as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.

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  • MacOS and Windows Remote Consulting
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    Progent's service experts in Mac and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows products. Progent's background in Windows and Macintosh service makes it possible to offer expert assistance to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.

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    Progent's certified SQL Server developers and DBAs offer online consulting to assist businesses of any size to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer support for any phase of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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    E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard anti-spam and anti-virus aggregation offering. Progentís certified e-mail security consultants can show you how to devise an email defense strategy that incorporates spam filtering and virus protection services and processes.

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    For corporations with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco network specialists can provide a range of IT consulting services including project planning, SOX compliance, office relocations, enterprise security, network architecture, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent network consultant can show you how to design a multi-office information system that makes efficient use of co-location services and Internet hosting sites. Progentís Microsoft Premier consultants can help major enterprises plan, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.

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