Enlarging your remote workforce may have a significant effect on IT infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Cincinnati organization to select the right tools and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide support services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Cincinnati, Ohio businesses to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and unified management.

Cloud Integration for Teleworkers
Progent can provide affordable remote support for helping businesses to create, maintain and troubleshoot integrated network architectures that include internal data centers, teleworkers, branches, plus public cloud resources. Progent offers expertise for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters fix problems with cloud access, identity, and cybersecurity.

Microsoft Azure Integration Services for TeleworkersAzure is a popular platform for public cloud software and services that allows you to use IT infrastructure, virtual servers, and key applications hosted on Microsoft's extensive cloud. Microsoft Azure features over 100 services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent can also show you how to create secure access to Azure services for teleworkers by setting up and debugging firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, go to Azure consulting.

Microsoft 365 Integration for TeleworkersOffice 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity software and cloud services available on a subscription basis. Microsoft apps and services are provided in a selection of bundles designed for customers ranging from individuals and households to major corporations. Progent can provide fast and affordable remote access to consultants familiar with Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans offered with Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft Office 365, visit Office 365 consulting expertise.

Exchange Online Integration for TeleworkersExchange Online is one of the most widely used applications in Azure-hosted Office 365 product product suite. Exchange Online provides the advantages of lower costs for physical infrastructure, easier management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Office 365 Exchange Online to operate transparently with on-premises deployments of Exchange, enabling customers to build hybrid cloud/onsite networks. Progent's certified Exchange experts are available for occasional help to get you through tough technical bottlenecks and can also provide comprehensive project management outsourcing to ensure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online environment. For information Progent's expertise for Exchange Online, go to Office 365 Exchange Online integration and troubleshooting expertise.

Amazon AWS Integration for TeleworkersAmazon AWS is a trailblazer in the public cloud arena and is the world's leading provider of cloud-based services. Progent offers rapid and economical online contact with cloud connectivity experts who can help your business to plan, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to build a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the move. For information about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS consulting services.

Google Cloud Integration Services for At-Home WorkersGoogle Cloud is a leading set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to expand your current IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your critical applications cloud friendly so your at-home workers can benefit fully from Google Cloud services. Progent can assist your organization to deploy VMs on GCP Compute Engine, design an efficient storage system with Google Cloud Storage services, and simplify access management for teleworkers with GCP Cloud Identity. Progent's consultants can also assist your business to utilize GCP's unified management tools to control and track your Google Cloud environment. To find out, visit Google Cloud Platform integration expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Cincinnati, Ohio company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

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    Cisco's security and remote connectivity technology for small to mid-size companies represent a full range of manageable protection products to let you safeguard your entire network infrastructure. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align best with your corporate objectives.

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    Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X firewalls and include unified management of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control IT environments that span branch offices, data centers, and cloud resources.

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    For businesses that have a combination of Mac and Windows desktops, there exist two basic solutions for using Windows-only software on macOS or OS X: remote access to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you can run Microsoft Windows software directly. Progent's Mac technology support experts can help your company to manage these solutions for using Microsoft Windows applications on your Macs and can in addition help your business to evaluate and configure other solutions for Windows platform emulation.

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    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.

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    Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

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    Progent can provide remote and onsite expertise to help you with any aspect of BI reporting ranging from debugging or enhancing reports to designing and implementing an advanced BI environment. Progent's BI consultants can help your company to maintain your existing reporting system, help you to migrate reports from a discontinued reporting product to a current one, and deliver as-needed remote training tailored to your specific needs. Progentís management reporting and analytics professionals can provide experience in the leading BI reporting tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

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    Progentís colocation center support services are intended for companies with equipment housed at IDCs or data center co-location hosting facilities and requiring on-demand on-premises help at the collocation facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent offers a complete range of data center and data center and colocation support services including network topology analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications networking, design and deployment of non-stop systems, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning high-availability server and storage clustering systems.

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    Progentís Microsoft-premier engineers can help your organization to update your servers and/or desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, design an efficient upgrade process that minimizes operational interruptions, and provide inexpensive, expert remote support to aid your organization to configure 64-bit operating systems and application programs on your current computers.

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    Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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    Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server and offers a centrally managed web gateway that delivers a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also help you to plan and deploy hybrid networks that integrate on-premises and cloud-hosted resources and that provide easy access, enhanced protection, unified management, and consistent operation for all your wired and wireless devices.

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