Overview of Progent's Ransomware Negotiation Consulting in Cincinnati
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors (TAs). Negotiating an optimum settlement is a complicated exercise that calls for a combination of field experience, IT knowledge and business acumen. It also calls for close co-operation with the cyber-extortion target's IT staff and the insurance provider, if any. Since the number one priority of the ransomware target is operational continuity, it is critical to deploy recovery teams that operate efficiently, concurrently, and with intimate collaboration. Progent has the breadth of technical skills and the depth of personnel to complement your network support team and restore your network environment rapidly and economically.

Support available from Progent's ransomware settlement experts include:

  • Establishing the type of ransomware involved in the attack
  • making contact with the hacker persona
  • Assessing the recovery risk
  • Testing the hacker's decryption capabilities
  • Deciding on an acceptable settlement payment with the ransomware victim and the insurance provider
  • Negotiating a settlement and timeline with the threat actor
  • Checking accordance with anti-money laundering regulations
  • Managing the crypto-currency transfer to the hacker
  • Acquiring, reviewing, and using the threat actor's decryption utility
  • If necessary, contacting the hacker for assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining infected endpoints and data stores to arrest the progress of the attack
  • Creating digital copies of every infected server and endpoint and data store in order to perform forensics in parallel with cleanup
  • Adding anti-virus agents to all clean endpoints
  • Recovering files from air-gapped backups or uncompromised machines
  • Building a pristine recovery environment
  • Remapping and connecting datastores to match precisely their pre-encryption state
After the decryption utility has been learned, Progent can assist you to recover computers and services to their original state. Progent can also help you to perform comprehensive forensics and create a document to deliver to the cyber insurance provider. This report identifies cybersecurity gaps that need to be eliminated and suggests steps that should be performed to combat subsequent ransomware assaults.

Paying Exfiltration Ransoms
In addition to demanding payment for a decryption tool, modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor often try to exfiltrate files. TAs are then able to require an extra ransom for not divulging this information on the dark web. Sadly, there is no method to prove that stolen data have been completely erased by the threat actor. In fact, in many cases the threat actor has little control about who can access the stolen files. Paying an exfiltration ransom does not free you from the need for getting the advice of privacy attorneys, performing an investigation into which data were stolen, and carrying out the mandated notifications to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Background
Progent has delivered online and on-premises IT services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and ERP software. This broad array of skills gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware intrusion and reconstruct them rapidly into a functioning network. Progent has worked with leading cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Cincinnati
To contact with Progent about crypto-ransomware settlement negotiation guidance in Cincinnati, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small organizations who need fast availability of a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.

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  • Meraki MX75 router Help and Support
    1800 ISR Router Professional

    Cisco has designed a full product line of routers that includes routers designed to deliver the protection, bandwidth, and availability demanded by customers from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your IT system and to make it easy to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.

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