Overview of Progent's Ransomware Negotiation Services in Cincinnati
Ransomware Defense and Recovery ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complicated activity that requires a combination of real-word experience, IT knowledge and business savvy. It also calls for close co-operation with the victim's IT team and the cyber insurance carrier, if any. Since the top priority of the ransomware target is fast recovery, it is vital to deploy response teams that work efficiently, in parallel, and in close communication. Progent offers the breadth of IT knowledge and the deep bench of personnel to complement your IT staff and restore your network environment rapidly and affordably.

Services provided by Progent's ransomware settlement team include:

  • Establishing the type of ransomware involved in the assault
  • identifying and contacting the hacker persona
  • Assessing the likelihood of recovery
  • Testing the hacker's decryption capabilities
  • Deciding on an acceptable settlement with the victim and the cyber insurance provider
  • Establishing a settlement amount and schedule with the hacker
  • Confirming compliance with anti-money laundering laws
  • Overseeing the crypto-currency disbursement to the TA
  • Receiving, learning, and operating the TA's decryption mechanism
  • If needed, contacting the threat actor for technical help with the decryptor tool
In parallel with the settlement negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to arrest the progress of the attack
  • Creating digital copies of every breached device and data store in order to perform forensics without interfering with recovery
  • Installing A/V agents to all virus-free endpoints
  • Recovering files from offline restores or uncompromised endpoints
  • Creating a clean recovery environment
  • Mapping and connecting datastores to match precisely their pre-encryption state
After the decryption tool has been learned, Progent can assist you to recover physical and virtual devices and services to their pre-arrack state. Progent can also assist you to perform comprehensive forensics and create a document to deliver to the cyber insurance provider. This document helps you to understand cybersecurity vulnerabilities that must be eliminated and recommends actions that can be performed to block subsequent ransomware assaults.

Settling Exfiltration Ransoms
Beyond extorting payment for a decryption tool, modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim commonly attempt to steal (or "exfiltrate") files. Hackers can then require an additional ransom in exchange for not publishing this information or selling it. Unfortunately, there exists no way to prove that stolen files have been completely deleted by the hacker. In fact, in many instances the TA has little control over the disposition of the data. Paying an exfiltration ransom does not free you from the need for engaging the guidance of legal counsel, performing an audit on which data were taken, and sending the mandated notifications to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning software. This breadth of skills allows Progent to identify and integrate the surviving parts of your information system following a ransomware attack and reconstruct them rapidly into an operational system. Progent has worked with top cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Ransomware Settlement Guidance in Cincinnati
To get in touch with Progent about ransomware settlement negotiation expertise in Cincinnati, phone Progent at 800-462-8800 or go to Contact Progent.

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    Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.

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    If your office computer system mixes Solaris platforms with MS Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows integration support services feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk support.

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    Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST systems for survivability.

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    Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite integration and troubleshooting support to help your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your unique workplace layout, building structure, and expected workloads.

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    Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite help for end-of-life and modern Wave 2 Aironet Wi-Fi access points and Progent can help you to plan and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.

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    Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet firewalls to safeguard your IT assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.

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    For mid-size companies who need network consulting services, Progent offers a variety of alternatives including local service, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, temporary staffing, business relocation support, application development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional onsite help for fixing network problems rapidly and affordably.

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    Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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    Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as scanners, network appliances such as switches and wireless access points, and IoT devices like sensors and health monitors.

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