Progent's Microsoft-certified consultants have more than 12 years of experience helping businesses of all sizes to plan, implement, and maintain email solutions based on Microsoft Exchange Server. For businesses in Cincinnati and throughout Ohio, Progent offers a range of cost-effective Exchange Server design and maintenance services to make sure that your Microsoft Exchange solution features:
Information security and compliance
Inbound and outbound malware defense and message content filtering
Easy connectivity for telecommuters and on-the-road users
Time-saving administration mechanisms
Universal mail boxes with voice messaging, IM, Presence, and video conferencing capability
Non-intrusive and high-speed backup and recovery
Full integration of both local and cloud-based infrastructure
Progent's Exchange Server support and maintenance experts can assist you to plan and implement efficient migrations from outdated email systems to a current Microsoft Exchange release. Progent's 64-bit upgrade experts can help your company to evaluate the strategic benefits and risks of upgrading to a 64-bit edition of Exchange Server and can help you to create and carry out an efficient migration strategy to a 64-bit version of Microsoft Exchange. Progent can also assist you to expand your Exchange-based email solution with the latest smartphones by providing BYOD integration support services that include iPhone integration, Android phone integration, and RIM Blackberry troubleshooting.
Microsoft supports seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget. For more information about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Microsoft Exchange Server platforms supported by Progent's consultants include:
Exchange Server 2016 Consultants
Microsoft Exchange 2016 Server's consolidated design allows easier deployment and expansion, more efficient use of equipment, and reduced administration cost. Exchange 2016 Server also offers closer integration with Office 365 applications, support for Microsoft Windows Server 2016, higher I/O performance, improved DLP, and better recoverability, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive browser-based administration, and a more complete web client. Find out more details concerning Progent's MS Exchange 2016 Server support.
Microsoft Exchange Server 2013 Configuration
Exchange 2013 includes major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These improvements favorably impact vital IT areas including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013. Find out more concerning Progent's Exchange 2013 support.
Microsoft Exchange 2010 introduced breakthrough technology for fault-tolerant, secure, integrated communications. In comparison to Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003, Exchange 2010 is less expensive to deploy and support, easier to manage and scale, more comprehensive in features, faster, less subject to system breakdown, more complete in its services for mobile users, and better able to protect business data and resist malicious assaults. Read more details concerning Progent's Exchange 2010 Server support.
Exchange Server 2007 Consulting
Exchange Server 2007 is designed to meet the demands for security, ubiquitous connectivity, efficiency, and dependability. Exchange Server 2007 offers designed-in resilience that delivers world-class availability to keep your Exchange system operating smoothly, reduce spam and malicious email, and help your organization to be compliant with regulatory requirements. Read more details concerning Progent's Exchange 2007 support.
MS Exchange 2003 Server Consultants
Exchange Server 2003 offers a dependable, scalable, and easy-to-manage platform with round-the-clock email and group support as well as low licensing cost. Exchange Server 2003 remains in wide use due to the fact that it enables a wide range of collaborative functions, such as scheduling utilities, discussion groups, and team folders, and also provides access to information across physical, organizational, and technology boundaries with functions such as Instant Messaging, real-time data, and multimedia support. Though Microsoft no longer provides support for this older platform, Exchange Server 2003 is still among the most popular releases of the Exchange family. Progent's consultants can assist your business to maintain your current Microsoft Exchange Server 2003 solution or migrate to a more advanced version of Exchange Server. Read additional details about Progent's Exchange 2003 Server help.
Exchange 2000 Support
In contrast to Exchange 5.5, which uses its built-in directory, Exchange Server 2000 uses Microsoft Active Directory, providing a simplified administration and protection model. Microsoft Exchange Server 2000 still has a sizeable user base even though Microsoft has ceased to support for this venerable product. Progent's veteran email experts offer extensive experience supporting Exchange Server 2000 and can assist your business to manage your existing Exchange 2K solution or show you the business benefits of later versions of Microsoft Exchange and assist you to upgrade efficiently to a newer incarnation of the world's most popular messaging platform. Find out additional information concerning Progent's Exchange 2000 support services.
Hosting Support for Exchange Server
Progent's Hosting Services for Microsoft Exchange offer small and midsize businesses with modest network budgets and overstretched executive bandwidth a low risk, economical, and low-stress alternative for deploying Exchange by delivering the robustness of a world-class data center as well as the skill of Progent's Microsoft-certified team of support engineers. Learn additional details about how Progent's Hosting and Management Services for Exchange can cut costs and management hassle and improve email reliability, security, and recoverability.
Microsoft Exchange Server 2016 Migration Planning and Support
Progent's experts can assist you with all phases of your Microsoft Exchange 2016 upgrade such as planning, testing, moving mailboxes, client remediation and training. Progent's Exchange consultants can help you to assess the strategic advantages of adopting MS Exchange Server 2016, plan and implement an efficient migration, and provide on-going technical support. Progent can assist you to build an Exchange 2016 Server ecosystem that utilizes local and/or cloud-based resources. Find out more details about how Progent's MS Exchange Server 2016 migration support services can assist you to move non-disruptively from your current Exchange solution to Microsoft Exchange 2016.
MS Exchange 2013 Migration Planning and Support
Microsoft Exchange 2013 Server incorporates important enhancements to MS Exchange Server 2010 and introduces new functions plus a streamlined design. Progent's consultants can help your business to migrate to Microsoft Exchange 2013 Server utilizing as much as possible of your current resources. Progent can also help your business to configure Exchange Server 2013 with Lync 2013, SharePoint 2013, and Office desktop or Office 365 for enhanced collaboration support and eSearch features. Find out how Progent's MS Exchange Server 2013 migration support services can ensure that you upgrade efficiently to MS Exchange 2013 Server for on-premises, cloud, or mixed deployments.
Microsoft Exchange 2010 Server Migration Support
Progent offers comprehensive support for each step of your Exchange 2010 migration including end-to-end project management services, site analysis, project planning, cost estimates of new software and hardware needed, suggested sourcing, system testing at customer location or at Progent's test facility, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation the production system, deactivating the previous system, and webinar training for client's support staff and users. Learn more about ways that Progent's Microsoft Exchange Server 2010 Migration Expertise can help your business to transition affordably and efficiently from your older Exchange Server environment to MS Exchange 2010
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss prevention and email encryption solution that incorporates the services and infrastructure of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Leakage Protection.
Migration Consulting for Skype for Business Server
Progent's Microsoft Skype for Business integrators offer remote and on-premises expertise for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
How to Contact Progent for Exchange Consulting
If your Ohio company is trying to find an Exchange Server consulting specialist, call Progent at 800-993-9400 or go to Contact Progent.
Progent's certified ISA Server consultants have broad experience creating Microsoft-based security solutions for IT networks with many locations, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement an installation of ISA Server 2004 that meets your information security requirements without limiting your network.
Network monitoring typically involves observing a networkís resource usage to help identify data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can show you how to use both these programs to tune and repair your network. Progent's UNIX support professionals offer small companies and programmers help with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote support services to assist you to plan, program, test, deploy, manage, and debug applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your current Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between various releases of Excel. Progent can provide as-needed help to clients looking for a quick solution to a stubborn issue associated with Excel and Progent also offers full project management services for upgrading or developing mission-critical applications built on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individual users or teams.
Progentís non-stop interoffice connectivity and fault tolerant system infrastructure engineers can help small businesses achieve zero-downtime Interoffice connectivity via fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Progent's team of application experts offer advanced support, software development, deployment help, and webinar training for popular applications covering vital areas including ERP and MRP, financials, management analytics, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting support remotely, Progent can help small businesses anywhere in the United States to avoid the lost productivity and expense related to travel and on-premises visits without sacrificing the effectiveness of consulting support.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small organizations to reduce network downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can help your company to develop and validate a sensible business continuity strategy that matches your business goals and budget. Progentís disaster recovery engineers can assist you to architect, implement, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent is structured to provide comprehensive remote support for all technical areas common to small company information networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management for critical initiatives such as office moves orOS upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, certified security engineers to verify information protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to create, customize, or troubleshoot business application programs.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online services to help you to design, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand support to organizations looking for a quick fix to a specific problem associated with Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical application software built on Office Excel. Progent's affordable online training classes for Excel can be customized to address the needs of individual users or teams.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than 25 years of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of critical processes to get products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Office 365 integration, training, and DBA services.
If you are developing UNIX or Linux applications in an environment that includes Windows-based servers, desktops, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of high-value expertise while avoiding the continual distraction of maintaining your company information system. By using smart network monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an economical solution for managing an information system that provides high availability, protection, and performance. Progent's UNIX/Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, online and on-site support and repair, 24x7 monitoring, and Contact Center outsourcing.
For smaller companies, network security and compliance can be excessively complicated to master but too dangerous to ignore. The world's biggest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It seems as though there's no place to hide. Progent has made it economical for smaller organizations to implement critical IT security tasks successfully by providing the advantage of billed time to the nearest minute with no minimum charge for remote help. You can have access to a world-class information consultant to provide precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified security experts can assist you with any level of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Application Publishing with ISA Server 2006 allows more protection of intranet applications while enabling increased efficiency by making these resources available to authorized remote or mobile users. ISA Server 2006 can protect business applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to design, install, configure, and maintain Internet Security and Acceleration Server on your system so your business achieves a highly functional and affordable combination of protection, convenience, and performance.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor independence.
Progent's MS Exchange Hosting Support Services provide an enterprise-class data center that features backed-up electrical and environmental control systems, round-the-clock site security and operations center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, smooth scalability, and fast restoration. Services include integration with your network, connectivity with handheld communication devices, automated monitoring of performance and network security, spam and virus filtering, security update and revision management, Help Desk Call Center services, per-day data backup, and comprehensive email administration services.
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and improve recoverability. Progent's Microsoft engineers can help your company to design and execute test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Cisco certified Wi-Fi experts offer economical online and onsite support for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist your business to plan and manage Wi-Fi environments that include indoor and outdoor/industrial Aironet APs.
Microsoft Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer an improved platform for web hosting and development. Progent can help your company benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, troubleshooting, training, staffing, network monitoring, and security engineering services.
Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated switches to current models.
Progent provides the help of Microsoft and Cisco-certified IT support professionals to offer customers affordable ways to help companies optimize the benefits of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's expert consultants can help you improve your network's e-mail infrastructure, security, availability, performance, and system administration.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for critical platforms like SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, deploy, manage, and repair an enterprise-wide backup/restore system powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional expertise to help you through challenging issues or provide comprehensive project management services to help you complete your Data Protection Manager 2016 deployment on time and within your budget.
Progent has more than a decade of experience configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can help your organization to design, deploy, manage, and fix your System Center ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can help you to migrate to the current edition of System Center from an older one or from another IT management platform to provide the benefits of enterprise-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to help you to maintain and repair your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information.
Progent's pricing model is to bill for online support and on-premises visits per minute. Consequently, you are charged exclusively for received services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for services provided during normal business hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you will not be forced to allow less critical problems to stay unaddressed.
Progent can deliver comprehensive online consulting for all technical areas common to small company information networks and allows you to outsource an array of vital, as-needed support services such as a temporary Chief Information Officer to provide advanced IT design and budgeting skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for major initiatives like site relocations orOS upgrades, connectivity experts for designing high-performance and robust infrastructure, security engineers to verify data safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or repair business application programs.
Progent can provide small companies with an information management professional who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to enhance business operations so they match better with your business goals. Your business can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Mac experts can help you set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that provides fast return on investment and enables improved business results. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility issues with various releases of Office desktop and can provide customized online training to individual users or groups.
Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact your business.
Progent can provide small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate sensible technology to enhance business processes so they match better with your corporate goals. Your company can develop and implement a well conceived IT strategy without incurring the expense of a full-time senior IT executive.
Progentís team of Microsoft and Cisco qualified experts average more than a decade of real-world professional background, in the trenches of IT support, performing a broad range of IT projects for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting team. This means that you get not just world-class technical capability, but also a consultant with proven methods for using computer knowledge to resolve real-world IT problems quickly.
Progent provides national remote technical support and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting offers optimum leverage for your information technology budget by extending user productivity and shortening the hours billed for network analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your site. In most of cases your network problems can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM qualified security specialists to help you with the toughest network issues.
Progent's Cisco-certified IT experts can help you build an affordable, 24x7 Internet connection solution that can deliver non-stop Internet access via a broad array of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for high availability Internet connectivity to build an economical, fully redundant Internet interface with automatic failover and other features to create non-stop Internet availability.
When performing consulting tasks for corporate customers, Progent follows a phased approach driven by defined milestones in order to achieve budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All phases are recorded to provide a comprehensive description of technical services delivered and to assist in downstream system support.
Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's experts include ROI analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and migration plans, integrate Windows Server 2008 with your network environment and workload, educate your IT personnel how to run new management tools, and provide ongoing consulting and support via budget-friendly options such as Help Desk support and remote technical assistance.
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 300km apart. Progent's roster of seasoned IT experts can assist you to design, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to show adherence with information assurance standards and government requirements.
For enterprise project management assistance, Progent can provide access to veteran IT experts with years of background in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow best practices to make sure development or deployment projects are successfully completed on schedule and on budget.
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it simpler to copy system images/, control mobile devices, and operate management tools. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage handheld computers and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes policies, procedures and IT products to keep your IT network protected.
Microsoft WSUS allows IT administrators to deploy and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progentís Microsoft-certified consultants can help your organization to update your servers and/or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit processing, plan an efficient migration strategy that reduces business interruptions, and deliver economical, professional remote help to aid your company to install 64-bit operating systems and applications on your existing hardware.
For medium-size companies looking for IT consulting services, Progent offers an array of alternatives including local help, on-line assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, business relocation services, application programming, and professional consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent provides expert onsite support for fixing network issues quickly and affordably.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a level of network stability that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost services created to assist you to identify and fix a most network issues before they can impact productivity.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.
Microsoft Windows Server 2008 represents a major advance in making IT systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, training, staffing, network monitoring, and security services.
Progent's Cisco-qualified CCIE network engineers can assist your company to manage your current PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's ProSight portfolio of managed IT services are intended to offer businesses who have small in-house IT support staffs with affordable access to enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed network management costs, smart automation of common administrative processes, continual adoption of new information technology, smooth transition from older technology to up-to-date solutions, improved alignment of computer technology with business goals, guidance from veteran IT consultants, and freeing up management to focus on business instead of fast-evolving information technology.
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server calls for a computer support expert with hands-on experience designing and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of background integrating computer networks founded on Microsoft platforms. This expertise ensures you results in installing, administering, and troubleshooting IT environments that incorporate the SBS Server suite of servers and productivity software.
With virtual server technology, businesses are able to run many virtual servers on one physical server. Virtualization technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs associated with purchasing extra server hardware. Virtual servers are the critical technology behind private clouds, which offer major advantages including lowering the costs of hardware, facilities, and administration while improving information security, system reliability, and disaster recovery. Other useful server management options include server monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can assist you with all aspects of server virtualization and administration to enable your company to contain expenses and conserve time.
Progent provides the help of Microsoft and Cisco-qualified IT support professionals to show clients affordable alternatives to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network engineers can help you improve your network's e-mail infrastructure, protection, availability, throughput, and system management.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or on-premises consulting that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.
Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to deploy and configure, and with its modular design you can purchase only the functions you currently need, with the option to add users and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP Software support experts can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP.
For mid-size businesses who need network consulting services, Progent offers a variety of alternatives such as on-site help, remote assistance, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, site relocation support, application programming, and expert consultation. For midsize businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert on-premises help for fixing network issues quickly and economically.
Progentís high availability system consultants offer reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet connection design, high-availability data center consulting, and other non-stop networking support to show your company integrate a non-stop environment for strategic applications. Progent has the knowledge and experience to design economical, fault-tolerant systems by deploying the expanding library of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.
Years of experience with Microsoft's Exchange technology has made Progent among the most qualified computer consulting firms in California for integrating email solutions based on Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive the full advantages of Microsoft Exchange Server under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server administration.
Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more efficient utilization of servers, streamlined operations, increased network availability, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from on-line systems.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of migrating to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.