Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support staff are likely to be slower to become aware of a breach and are less able to mount a quick and forceful response. The more lateral progress ransomware is able to achieve within a target's system, the longer it takes to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to take the urgent first step in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can help businesses in the Cincinnati metro area to identify and isolate breached devices and guard undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Cincinnati
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and attack any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and effectively sets the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryptors required to recover encrypted files. Ransomware assaults also try to exfiltrate information and TAs demand an extra settlement for not posting this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a big problem according to the nature of the stolen information.
The restoration process subsequent to ransomware penetration has a number of crucial stages, the majority of which can be performed in parallel if the recovery team has enough people with the required experience.
- Quarantine: This time-critical first step involves arresting the sideways spread of ransomware across your network. The longer a ransomware attack is permitted to run unrestricted, the longer and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment processes include isolating infected endpoints from the network to restrict the spread, documenting the environment, and protecting entry points.
- System continuity: This covers restoring the network to a basic acceptable degree of functionality with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network architecture, and protected remote access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complex restoration process. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize activity and to get essential resources on line again as fast as feasible.
- Data recovery: The effort necessary to restore data damaged by a ransomware assault varies according to the state of the systems, the number of files that are affected, and which restore techniques are required. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, might need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms are powered by SQL Server. Often some detective work may be needed to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and laptops that were off line at the time of the assault.
- Deploying advanced antivirus/ransomware defense: ProSight ASM offers small and medium-sized companies the benefits of the identical AV technology deployed by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By providing real-time malware filtering, classification, containment, recovery and analysis in a single integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Services include establishing the kind of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and using the decryption utility; troubleshooting failed files; building a clean environment; mapping and connecting drives to match exactly their pre-encryption condition; and restoring machines and software services.
- Forensics: This process involves learning the ransomware assault's storyline across the network from start to finish. This audit trail of the way a ransomware assault progressed through the network helps you to evaluate the damage and highlights vulnerabilities in rules or work habits that need to be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is commonly given a high priority by the insurance carrier. Since forensic analysis can be time consuming, it is vital that other important activities like operational resumption are pursued concurrently. Progent has an extensive team of IT and security professionals with the knowledge and experience required to carry out activities for containment, operational resumption, and data recovery without disrupting forensics.
Progent has provided remote and onsite network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial management and ERP application software. This scope of expertise gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment following a ransomware assault and rebuild them quickly into an operational system. Progent has worked with top cyber insurance providers like Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Expertise in Cincinnati
For ransomware system recovery consulting services in the Cincinnati area, phone Progent at 800-462-8800 or go to Contact Progent.