Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support personnel are likely to be slower to recognize a penetration and are least able to organize a rapid and forceful response. The more lateral progress ransomware can manage within a target's network, the longer it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware experts can help organizations in the Cincinnati area to locate and isolate breached devices and guard undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Cincinnati
Modern strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement payment for the decryptors needed to unlock scrambled files. Ransomware assaults also try to exfiltrate information and TAs demand an extra ransom in exchange for not publishing this information or selling it. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a major issue according to the nature of the downloaded data.

The recovery work after a ransomware attack has several crucial phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the required experience.

  • Quarantine: This urgent initial response involves blocking the lateral spread of ransomware within your network. The longer a ransomware assault is permitted to go unrestricted, the longer and more expensive the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Containment activities consist of cutting off affected endpoint devices from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This involves restoring the network to a basic useful degree of functionality with the shortest possible delay. This effort is usually the highest priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, office and line-of-business applications, network topology, and protected remote access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and network support group to prioritize tasks and to get critical services on line again as fast as possible.
  • Data recovery: The work necessary to restore data damaged by a ransomware attack depends on the condition of the network, how many files are encrypted, and what recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, might need to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For example, undamaged OST files may have survived on staff PCs and notebooks that were not connected during the ransomware attack.
  • Setting up advanced AV/ransomware defense: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the identical anti-virus tools implemented by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By delivering real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; building a pristine environment; mapping and connecting drives to reflect precisely their pre-encryption state; and reprovisioning machines and services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's storyline across the network from beginning to end. This audit trail of the way a ransomware attack travelled through the network helps you to evaluate the damage and brings to light weaknesses in policies or work habits that need to be corrected to avoid future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is usually assigned a high priority by the insurance carrier. Because forensics can take time, it is critical that other key activities such as business resumption are executed concurrently. Progent has an extensive roster of information technology and security professionals with the knowledge and experience needed to perform activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite IT services throughout the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and ERP applications. This breadth of expertise allows Progent to identify and integrate the undamaged parts of your network following a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has worked with leading cyber insurance providers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware Recovery Services in Cincinnati
For ransomware recovery consulting in the Cincinnati metro area, call Progent at 800-462-8800 or see Contact Progent.

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