Ransomware Hot Line: 800-993-9400

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support personnel are likely to be slower to recognize a breach and are least able to organize a quick and forceful defense. The more lateral movement ransomware is able to manage within a victim's system, the longer it will require to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware expert can assist businesses in the Cincinnati metro area to locate and quarantine breached servers and endpoints and protect clean resources from being compromised.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-993-9400.

Progent's Ransomware Response Expertise Offered in Cincinnati
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement fee for the decryption tools required to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra payment in exchange for not publishing this data on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a big issue according to the sensitivity of the stolen information.

The recovery work after a ransomware penetration has several distinct stages, the majority of which can proceed in parallel if the recovery team has a sufficient number of members with the required experience.

  • Quarantine: This time-critical initial step requires arresting the sideways progress of ransomware within your IT system. The longer a ransomware assault is permitted to go unchecked, the longer and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine activities consist of cutting off affected endpoint devices from the network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a minimal useful degree of functionality with the least delay. This effort is typically the top priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's ransomware recovery experts use state-of-the-art workgroup platforms to organize the complicated restoration effort. Progent understands the importance of working rapidly, continuously, and in concert with a customer's managers and IT group to prioritize activity and to get vital services on line again as quickly as feasible.
  • Data restoration: The effort necessary to restore data impacted by a ransomware assault depends on the condition of the systems, the number of files that are encrypted, and which recovery techniques are required. Ransomware assaults can take down pivotal databases which, if not properly closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the attack.
  • Setting up modern antivirus/ransomware protection: Progent's Active Security Monitoring offers small and mid-sized companies the advantages of the same AV technology used by some of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By providing real-time malware blocking, detection, containment, repair and analysis in a single integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, streamlines management, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Activities include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryption utility; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to match precisely their pre-attack state; and recovering machines and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware assault's progress across the targeted network from start to finish. This history of how a ransomware attack progressed through the network assists you to evaluate the impact and brings to light shortcomings in rules or processes that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensic analysis is typically assigned a top priority by the insurance provider. Since forensic analysis can take time, it is essential that other key recovery processes like business continuity are executed in parallel. Progent maintains an extensive team of information technology and data security professionals with the knowledge and experience needed to carry out activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and onsite IT services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to identify and integrate the undamaged pieces of your network after a ransomware intrusion and rebuild them rapidly into a functioning network. Progent has worked with top insurance providers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Expertise in Cincinnati
For ransomware system restoration services in the Cincinnati metro area, phone Progent at 800-993-9400 or go to Contact Progent.

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