Immediate Remote Technical Support for Cincinnati Ohio Computer Systems
Immediate Online Technical Support for Cincinnati NetworksFor businesses located in Cincinnati Ohio, Progent offers remote technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have delivered remote support to companies in every state in the United States. (Check out testimonials from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified network specialists to help with challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security experts to help with high-level security design and diagnostic jobs.

Progent's remote technical support engineers offer excellent leverage because they have the practical experience and are equipped with the sophisticated technology needed to solve the majority of network problems quickly. This lowers immediate expenses since solutions use up minimal billable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your site. Your company saves additionally in incidental expenses by minimizing or eliminating system outages and associated costs resulting from business disruption, upset clients, unproductive employees, and de-focused executives. Progent's extensive remote consulting experience is particularly helpful for organizations that are dependent on public clouds for critical network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be useful.

Progent's pricing model for online help is designed to leverage your network support investment. Progent bills per minute for telephone-based assistance, so you are charged only for the services that you receive. In contrast to many online service organizations, Progent asks for no startup surcharge or minimum payments. Progent's one-minute granularity and clean policy for pricing avoid scenarios where quick solutions manage to end up as big bills. Progent's penchant for dealing with problems efficiently means your business saves cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a collection of optimized technologies and field-tested processes which permit the highest degree of efficiency for remote consulting and troubleshooting for computer systems of any size. Progent offers secure VPN support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the engineers of Progent's Technical Response Center to link to your computer system remotely without violating corporate security.

Progent's proven technical support reporting application keeps thorough histories for all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of assistance delivered to each customer by every consultant. This database of problems and resolutions is stored as a quickly exploitable support knowledge base that enables Progent's remote support engineers to share their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's high-level accreditations and close relationships with key technology companies including Cisco and Microsoft open up other vast support databases and permit quick response from vendors' internal support staff so Progent's online service specialists can find the most efficient resolutions promptly.

Online support available from Progent to customers in Cincinnati Ohio include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent offers a family of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same advanced IT solutions deployed by many of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services addresses all critical facets of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including filtering, identification, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported easily to a different hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an unbiased evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with information security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective AV and backup/recovery environment that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent can provide the skills of world-class remote consulting professionals for special information technology projects. Progent's charges for longer-term consulting projects are set according to the qualifications of the consultants required. Progent's background in these important fields of computer technology allows clients to complete critical projects within budget and on time. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk support alternatives for companies with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of online desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex problems.

    Progentís Co-managed Help Desk services allow your business to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution built around the leading professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center team of experienced network professionals provides your workers in Cincinnati Ohio quick contact with a dependable technical support group with extensive experience offering telephone-based help and online repair service for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to earn the Call Center recognition as a major contributor to business success, and Progent's intent is to fix and not merely report technical problems.

  • Applications Services: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts staff offers phone-based professional engineering support and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft business applications including CRM, Office Project, Office 365 Word, and Office 365 Excel. To find out more information on Progent's expertise, custom development, and training services, refer to Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Cincinnati Ohio online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager support. Progent can configure SCOM for your business so your computer maintenance is proactive rather than reactive. By spotting potential trouble spots before they cause crashes, system monitoring can minimize disruptive and costly information system crises. Progent can also use network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or environments that incorporate multiple OS platforms.
How Your Cincinnati Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Online Help, telephone 1-800-993-9400, or see Contact Progent. For companies and new businesses in Cincinnati Ohio, Progent's online network support engineers can deliver professional and affordable system help the moment your company has to have it. Long experience providing online technical assistance has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to fine tune online access technology to repair computer problems quickly while eliminating the cost and lost productivity associated with on-site service calls.

Even if your Cincinnati organization works with a local freelance consultant or employs a full time organization that know how to deal with ordinary computer problems, Progentís Microsoft and Cisco certified engineers can offer an easy and seamless remote expansion of your on-site resources for situations when your regular IT support personnel either don't have the time or the expertise to fix sudden system emergencies or particularly tough integration projects.

Advantages of Progent's Network Help for Companies in Cincinnati Ohio
Progent's remote IT consulting services allow your Cincinnati organization to experience the advantages of timely, world-class network support without the expense of managing an in-house IT organization. Your information system will acquire added business worth by becoming more reliable, productive, and secure. Advantages to your company include:

  • Convenient virtual expansion of your local IT resources
    With most offices in Cincinnati Ohio, nearby network support resources, whether consisting of freelance consultants or a full-time IT staff, can take care of typical technical issues. On the other hand, serious problems sometimes occur when local support personnel are overstretched or unavailable, and some trouble may be associated with IT products that is beyond the scope of your local service people. In these situations, Progent's online support professionals provide a convenient, fast, and economical solution to supplement your regular resources and to convey valuable information to increase your ability to resolve downstream issues in-house.

  • Reduced Reliance on Freelance Consultants
    For network support, smaller organizations often rely on independent freelance service providers. While freelance consultants have smaller internal costs than big service firms and can afford to charge lower rates, they are occasionally overbooked, making it hard to respond rapidly to urgent situations. If a freelance service provider is occupied with another client, ill, on vacation, or in training, the lack of backup help may require your company to wait for help during an IT crisis. As your business grows, system unavailability and trouble with critical applications are more costly. The budget you thought you were saving on a freelancer can be consumed fast by reduced productivity. Progent provides a dependable source of backup support expertise to insure your network remains available.

  • Create a Solid Foundation for Seamless Expansion
    Companies often start with an IT system implemented on a modest budget. Without a proper infrastructure, band-aid repairs often get thrown onto a shaky foundation. As a company grows, stability and scalability problems can impede the success of the business. These badly built environments need proper analysis, smart strategic planning, and broad-based technical expertise to evolve to a system architecture able to offer the stable foundation to handle current business requirements and facilitate future expansion.

  • Work with Problem Solvers Rather Than Product Resellers
    Smaller businesses need advice and technical training to negotiate an ever more complex maze of product alternatives available for accelerating business success and enhancing efficiency. Businesses hardly need a computer engineer who is trying to earn a commission on a certain vendor's technology. Network consulting and product sales can result in a situation where the recommended solution is built around a predetermined technology rather than the true needs of a client. Progent eliminates these dilemmas by offering just services instead of products. This allows Progent to match IT expertise with the best interests of clients.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, range of IT expertise, refined remote support tools, and familiarity with enterprise networking enable businesses to avoid the pitfalls associated with exclusive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

How Does My Business Begin Receiving Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, go to Immediate Technical Support.

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    SQL Server 2016 introduces major enhancements in performance, scale, data security, availability, mobile computing support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent provides the services of Microsoft and Cisco-Certified network consulting experts to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that range from remote offices to nationwide enterprises, Progent's expert engineers can show you how to improve your information system's e-mail architecture, security, availability, throughput, and network management.

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    Windows Server 2016 High Availability IT Consultant

    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.

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    SMS Server 2003 Upgrade Support Services

    Progentís certified consultants provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is the new title for the change management platform formerly known as SMS Server. System Center Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application software installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also assist your company to migrate efficiently from SMS Server to System Center Configuration Manager 2007.

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    SharePoint 2007 Remote Technical Support

    Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your employees or customers to connect to, manage, distribute and manipulate useful information, documents, and applications and to interact with one another. It allows quicker and better decisions, more effective access across groups and more economical business processes. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the data theyíve developed in a manner that makes data easy to locate, download and apply.

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    Progentís high availability network consultants provide reliability consulting, disaster recovery services, network load balancing, high-availability interoffice access, fault-tolerant Internet architecture design, 24x7 data center support, and other non-stop operations support to help your small business design a non-stop network for mission-critical applications. Progent possesses the experience to develop affordable, non-stop systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully redundant Internet connection and intelligent system load balancing.

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    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or details of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to each client. The discipline of detailing and organizing service activity results in more efficient service and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.

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    Progent's Cisco certified Wi-Fi consultants offer affordable remote and onsite support for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.

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    Secure Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting increased efficiency by making these applications accessible to authorized remote users. ISA Server 2006 helps guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to plan, deploy, configure, and support ISA Server 2006 on your network so your business benefits from a smart and economical combination of security, productivity, and speed.

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    Apple Mac with Windows integration Support and Setup

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    Progentís Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver critical applications quickly and automatically to appropriate workers, lower software expense and adhere to licensing agreements by understanding patterns of usage, improve Windows security by increasing your awareness of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by fully utilizing the management capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.

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    Microsoft supports seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.

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    The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that represents mastery in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-Certified network security audit consultant able to assist companies in the areas of information systems audit process, information technology enforcement, network assets and architecture lifecycle, information technology service delivery, protection of information assets, and disaster recovery planning.

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    Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet connectivity solution meets your business needs. Services provided by Progent include assessment of your current bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a new ISP and/or service plan. Network provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.

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    If you need help creating, improving, or troubleshooting applications for Windows, Linux, or the Web, Progentís expert team of programmers, relational database architects, and project managers can ensure you get the project completed on time and within budget. Progent's experienced application programmers can provide affordable and expert online consulting for projects as small as writing Vidual Basic scripts for Office Excel or as challenging as developing mission-critical RDBMS applications based on Microsoft SQL Server ,Oracle, or MySQL.

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    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that let you track your business more effectively, transforming raw information into valuable understanding of your business.

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    Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi network optimized for your environment, offering your business a WLAN that has the reception, performance, density, QoS, security, and hand-off capability your company needs. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and onsite survey services for validating, tuning, and debugging an operational wireless LAN.

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    Progent's managed services for patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, network appliances such as switches and wireless APs, and IoT devices like alarms and robotics.

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    Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

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    Progent's Microsoft consultants can provide advanced support in deploying, managing and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective remote support services based on proven best practices to help organizations of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include system planning, software configuration and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and customized webinar training.

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    Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications environment that permits a BYOD computing model with IM, real-time presence, web conferencing with app sharing, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.

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    Progent's team of application experts can provide in-depth support, software programming, integration assistance, and online classes for leading business applications covering vital areas including ERP, general accounting, business analytics, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting support remotely, Progent can help small businesses throughout the U.S. to save the time and fees associated with travel and on-site visits without compromising the high quality of consulting services.

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    Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations control, capacity planning, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central experts can assist your organization to manage your older Dynamics NAV system or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.

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    Before Progentís Microsoft Operations Manager solution, system problems were handled reactively, after users complained about them. With the help of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now ward off server issues before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class service continuity, security and performance.

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    Progent's Cisco CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software expertise.

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    Progentís wireless professionals can help small companies plan, choose, evaluate, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of protection that matches or excels wired interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to select and deploy the wireless link solutions that align best your company requirements.

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    Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.

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    If you are producing Linux-based applications in an environment that includes MS Windows-based processors, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your field of high-value know-how without the continual distraction of maintaining your company information system. By using smart server monitoring and by providing remote and on-site assistance as your business needs it, Progent offers an affordable solution for supporting an IT system that provides high availability, protection, and performance. Progent's Linux developer support offerings feature full-service it outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring services, and Contact Center support.

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    Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or on-premises integration and debugging services to help your organization to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office design, construction, and anticipated workloads.

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    Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular requirements of your business. High availability collocation sites are particularly appealing to small businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Trying to create an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a full array of engineering and support services.

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