Fast Phone Consulting for Cincinnati Ohio UNIX, Linux, or Sun Solaris SystemsFor small businesses located in Cincinnati Ohio, Progent offers help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Windows platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, as well as the services of CISSP and CISM-accredited security engineers to handle advanced security design and disaster recovery planning.

Progent's online support services offer exceptional value because they are equipped with the real-world background and the sophisticated tools to resolve most network problems quickly. Efficient support lowers direct expenses because solutions take up fewer billable consulting minutes. Online help also avoids the expense of dispatching an engineer to your location. Your organization benefits even more with incidental costs by reducing or avoiding network downtime and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted executives.

Progent's billing model for remote help is structured to maximize the impact of your network support dollar. Progent bills on a per-minute basis for phone consulting, so you owe exclusively for the support that you receive. In contrast to typical online service firms, Progent asks for no initialization surcharge or minimum payments. Progent's one-minute granularity and clean policy for billing save you from situations where fast repairs somehow end up as large invoices. Progent's skill at handling problems efficiently results in your business saving cash.

Progent's Remote Support Technologies
Over time, Progent has fine tuned an arsenal of optimized tools and field-proven methodologies that ensure the highest level of effectiveness for online help and repair for small business IT systems. Progent provides secure VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN access permits the experts of Progent's online support team to communicate with your network without breaching system security.

Progent's highly evolved technical support reporting application keeps extensive histories for all support that Progent's customers have received. Progent's staff engineers have the benefit of the history of all help rendered to every Progent customer by every Progent consultant. This history of issues and fixes is organized as a readily retrievable support knowledge base that allows Progent's online support professionals to share their experiences with the whole team to ensure that the quality of Progent's support services improves daily. Progent's advanced accreditations and working relationships with major industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases and allow quick access to vendors' in-house engineering staff so Progent's online consulting experts are able to determine optimal resolutions promptly.

Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's remote services in Cincinnati Ohio or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical requirement for network help, go to Immediate Emergency Support.

Remote Technical Services Offered Progent
Progent's remote consulting engineers have advanced credentials in an extensive array of disciplines. This breadth of capability allows Progent's engineers to resolve practically any emergency that may take place in a small business network. Certificates earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

To help companies with mixed-OS environments, Progent also offers the skills of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.

Phone-based support available from Progent to companies in Cincinnati include:

  • UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote support services cover a broad spectrum of computer technology including system infrastructure, email systems, network and operational security, UNIX and Windows integration, virtual server products for server hardware economization and easy management, and transitioning from older systems to the latest Microsoft Windows or Linux solutions. Progent's group-based methodology for solving technical issues promotes fast escalation, if necessary, to engineers with appropriate expertise to tackle challenging scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer urgent phone-based help for diagnosing problems affecting UNIX, Linux, or Solaris networks powered by leading variants of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
    Cisco Infrastructure Engineers for Cincinnati OhioThe Cisco Certified Internetwork Expert certification is the top recognition for networking consultants, and certifies a person's technical skills at the expert level. CCIEs can resolve even the most stubborn challenges associated with network infrastructure design, installation, maintenance, security, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing problems with IOS network management utilities and coming up with workarounds or locating software patches. Cisco qualified CCIEs represent an excellent value because their deep experience enables them to solve even the most complex problems quickly. In many cases, less experienced service providers can struggle for hours or even days with identical problems that a Cisco CCIE can resolve in minutes. Few support providers make CCIEs accessible to help small and medium sized businesses. Progent can provide quick telephone access to a Cisco-qualified CCIE so your company can receive urgent assistance for severe network issues that are impacting worker efficiency but are outside the comfort zone of your regular computer service resources. Progent's Cisco CCIE engineers can tie into your environment using sophisticated remote troubleshooting technology in order to provide fast, secure, and economical analysis and repair. Progent's CCIEs can provide consulting for the entire range of Cisco's industry-leading selection of networking appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network solutions.

  • Certified Windows Expertise
    MS Windows Support for Cincinnati OhioProgent's Microsoft-certified remote service experts offer computer repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting professionals who can assist your company with a wide variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2016 migration and hybrid integration support, SharePoint Server 2019 design and deployment, Microsoft Teams planning and integration, Skype for Business planning and deployment support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager resource monitoring and reporting, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full array of online PC desktop support services such as Microsoft Windows 7 migration help, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Premier Network Security Engineers for Cincinnati OhioProgent's certified CISSP and ISSAP network security consultants can provide a range of security solutions to bolster the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist your business to clean up rapidly following a serious penetration. Security support services offered by Progent cover thorough network security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Nikto; quick cleanup after virus and worm assaults; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and DHA attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting to help companies of any size integrate their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that utilize physical IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Additional Support Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for special projects that small companies frequently request. Progent's charges for longer-term development or consulting tasks are set based on the level of expertise of the consultants required. Progent's experience with these important fields of information technology enables customers to execute major projects economically and on time. Progent's project-based remote engineering services include:
  • Help Desk Expertise
    Progent's Call Center programs for small companies with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk operations consulting. Progent's Standard Call Center support services are well suited for small businesses who lack the budget to build and maintain an in-house Call Center but who require fast communication with an efficient Help Desk Call Center with professional telephone support as well as the in-depth expertise to escalate complex trouble tickets to high-level consultants.

    Progentís shared Help Desk services make it possible for your business to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk consulting services can support you in establishing an effective new Help Desk Call Center or enhancing your existing one, identifying or modifying Help Desk software products to address the unique needs of your business, or adding temporary online personnel to work with your internal Help Desk resources to handle demanding scenarios such as software transitions, mass updates, or rolling out new applications.

    Progent's Help Desk team of veteran network consultants provides your workers in Cincinnati Ohio fast assistance from an effective network service group with extensive experience offering telephone-based support and remote repair service for IT systems powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center recognition as a significant driver of business success, and Progent's goal is to solve instead of simply document IT problems.

  • Applications Support: Training, Customization, and Integration
    Progent's Applications Experts staff can supply remote and in-depth engineering support and education in specific application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, Office Word, and Microsoft Office Excel. To find out more on Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

    Progent's Mac professionals can promote the creative aspect of Apple Mac systems by offering remote consulting support and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common procedures like scanning or digitizing audio/video or establishing an audio/video post production facility.

    Online Network and Server Monitoring Services
    Progent can provide businesses in Cincinnati Ohio online network monitoring support centered around MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your environment so your computer support is proactive and automated. By exposing looming issues before they evolve into downtime, system monitoring can head off stressful and expensive network failures. Progent can also use network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows environments, or systems powered by a variety of operating systems.

How Your Cincinnati Ohio Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency remote help with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Emergency Online Help, call 1-800-993-9400, or refer to Contact Progent.

Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Cincinnati region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services




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    Progent offers national remote technical support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer Mac clients a variety of IT services such as desktop support, migration to the latest edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote IT help provides maximum return for your information technology budget by protecting client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In most of cases your network issues can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can make available Cisco CCIE network experts and CISM and CISSP certified security specialists to assist with the toughest network issues.

  • One Hour of Free Consulting Consultants One Hour of Free Consulting Consultant Services
  • Outsourcing Office 365 AD Connect Office 365 Single Sign On Remote Support

  • SQL Server Analysis Services Online Troubleshooting
    Remote Technical Support SQL Server 2014 In-memory OLTP

    SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services such as system design, configuration, administration, troubleshooting, and software development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

  • PCLinuxOS Linux Professional Debian Linux Computer Consultant
  • Power BI Data Prep Programming Company Power BI Service Integration
  • Professional CRISC Certified Risk and Information Systems Control Analyst CRISC Certified Risk and Information Systems Control Architect Consulting
  • Professional Ubiquiti WiFi access point Ubiquiti UniFi wireless LAN Consultant
  • Remote Server Management Cards Consultant American Megatrends MegaRAC Consult
  • Remote Workers Endpoint Management Support and Integration Offsite Workers Endpoint Management Remote Support
  • Remote Workforce Consulting Services nearby Cincinnati - Integration Assistance Cincinnati Offsite Workforce Integration Guidance Cincinnati
  • Security Management Professionals CISM Certified Cybersecurity Management Consulting Services
  • Small Business 300 Access Point Consulting Services Small Business WAP361 Consultant Services
  • Small Business APs Specialist Small Business WAP371 IT Consulting
  • Small Business Outsourced IT Management Services Small Office Repairing
  • Small Company Online Support Small Office Network Setup and Support
  • Solaris Cybersecurity Organizations Sun Solaris Cybersecurity Firms
  • Specialist ProSight VM Hosting Consultant Services ProSight VM Hosting
  • Suse Linux, Solaris, UNIX Online Consulting Cincinnati Ohio
  • Specialists Internal Network Security Scan Security Inventory Services
  • Slackware Linux, Solaris, UNIX Computer Engineer Cincinnati
  • Sun Solaris Consultant Services Engineer Linux
  • Support Services CME Unified Mobility Computer Engineer
  • Gentoo Linux, Solaris, UNIX Consulting Cincinnati, Hamilton County
  • Support and Help iPad 3 Network Consultants iPad
  • Support and Integration Computer Virus Forensics 24-7 ProSight Endpoint Protection Services Information Technology Consulting
  • Support and Setup Remote Network Monitoring Microsoft Expert Application Monitoring Support Services
  • Symantec VPN Security Team Firewall Setup Symantec VPN
  • Technical Support Windows 2000 Immediate Windows 2000 Server Integration Services
  • Technology Professional Lync Server 2013 and SharePoint Professional Lync Server 2013 Edge Server Pool

  • Security Company Juniper Junos CLI
    Juniper Junos J-Web Security Group

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Technology Professional XenApp Virtual Applications Consultant Services Windows Application Management
  • Teleworkers Cincinnati Consulting and Support Services - Endpoint Management Tools Guidance Cincinnati Cincinnati Remote Workforce Endpoint Management Tools Consulting Experts Cincinnati, Hamilton County
  • Threat Management Gateway Engineer Remote Technical Support Threat Management Gateway
  • Top Cincinnati Offsite Workforce Collaboration Solutions Consulting Services Cincinnati Milford Cincinnati Work from Home Employees Collaboration Systems Consulting Cincinnati
  • Top ISA Server 2006 Online Consulting 24 Hour Technical Support ISA 2006
  • Top Microsoft MCTS Consulting Home Based Jobs San Francisco Openings Microsoft MCDBA Engineer Bay Area California
  • Redhat Linux, Sun Solaris, UNIX Consultant Hamilton County Ohio
  • Top Postini Support and Integration Postini Support and Integration

  • Exchange 2013 Outsourcing
    Top Exchange 2013 Data Loss Prevention Online Support Services

    Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped architecture. These enhancements affect key facets of IT such as manageability, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Microsoft Exchange 2013.

  • Online Help CentOS Linux, Sun Solaris, UNIX
  • Top Rated Lync Server 2013 topology Professional Consultant Lync Server 2013 and Active Directory
  • Ubuntu Linux, Solaris, UNIX IT Consultants Cincinnati Milford Suse Linux, Sun Solaris, UNIX Consulting Cincinnati, Hamilton County
  • Virtual Machine Hosting Consultants ProSight Private Cloud Services Consultancy
  • Virtualization Consultants Virtual Server Technology Consultant Services
  • Immediate Support and Setup Ubuntu Linux, Solaris, UNIX Cincinnati Milford
  • Windows Server 2003 Professional Technical Support Services Windows 2003
  • Windows Server 2012R2 Active Directory Consultant Services Windows Server 2012 R2 Live Migration Setup and Support
  • Windows Server 2016 Onsite and Remote Support Cincinnati Cincinnati, Hamilton County Windows Server 2012 R2 Network Consulting Companies
  • Wireless Security Consultant Services Wireless Security Consultant

  • High Availability Server Clustering Consulting
    Microsoft Certified Partner Non-stop Clustered Servers Consultant Services

    Progent provides Microsoft Windows 2003 Cluster Server support to help your company implement high availability server clusters that can provide 24x7 operation. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By helping you design non-stop server clustering solutions around Windows Server Cluster 2003, Progentís Certified Windows professionals ensure that your zero-downtime server clusters are configured to optimize the competitive value of your information network.

  • Work at Home Employees Consulting Services in Cincinnati - Connectivity Consulting Cincinnati Milford Telecommuters Cincinnati Expertise - Support Consulting Experts Cincinnati

  • Cisco ASDM Firewall Management Support and Integration
    Cisco PIX to ASA upgrade Remote Technical Support

    Progentís certified Cisco network security consultants offer high-level PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.

  • Work from Home Employees Cincinnati Consulting Services - Conferencing Systems Assistance Cincinnati, OH At Home Workforce Cincinnati Consulting Experts - Conferencing Technology Guidance

  • Training Live Online Windows 10
    24-7 Online Windows Desktop Training System Consulting

    Progent provides live online instruction for popular client apps and operating systems including Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction provides the advantages of conventional in-person instruction, such as instant interaction between clients and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many students. Offered to individuals or groups of all sizes, Progent's virtual instruction permits the trainer to run the class from a remote office and the students can be dispersed throughout a campus or across the the U.S. Live online education utilizes proven teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specialized topics or extended in duration and wider in scope.

  • macOS RAID IT Consulting Technology Consulting Mac RAID

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