Urgent Online Technical Support for Cincinnati UNIX, Linux, or Solaris SystemsFor small and midsize companies located in Cincinnati or anywhere in Ohio, Progent offers technical support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's client recommendations). Progent also can furnish the expertise of CCIE-qualified network specialists for complex infrastructure problems, plus the assistance of CISSP and CISM-accredited security consultants to help with advanced security architecture and disaster recovery planning.

Progent's remote support engineers represent excellent leverage because they have the practical background and the sophisticated technology to resolve the majority of network problems rapidly. This reduces immediate costs since service calls take up a smaller number of billable consulting minutes. Remote help also avoids the cost of sending a consultant to your office. Your organization benefits additionally in incidental expenses by minimizing or avoiding system outages and related losses stemming from business discontinuity, upset clients, idle employees, and de-focused executives.

Progent's billing model for remote help is designed to maximize the impact of your IT service investment. Progent bills per minute for telephone-based consulting, so you pay exclusively for the support that you receive. Unlike many online service firms, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and simple model for billing do away with scenarios where quick fixes somehow end up as substantial invoices. Progent's penchant for disposing of problems efficiently results in your company conserving money.

Progent's Remote Service Technologies
Through years of experience, Progent has fine tuned a set of customized technologies and proven processes that permit the highest level of efficiency for remote engineering help and repair for small business computer networks. Progent provides safe Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology enables the consultants of Progent's remote service group to access your company's network without violating system security.

Progent's powerful technical support reporting application stores extensive histories describing all service that Progent's clients have been provided. Progent's team service personnel have access to the details of assistance delivered to each Progent client by every engineer. This database of trouble tickets and resolutions is organized as a quickly searchable internal knowledge base that permits Progent's remote support experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and close associations with important vendors such as Cisco and Microsoft permit access to additional vast support databases and permit quick response from vendors' in-house support staff so Progent's online service specialists are able to come up with the most efficient solutions in the least time.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's remote services in Cincinnati or anywhere in Ohio or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical requirement for network help, go to Immediate Emergency Support.

Remote Technical Services Provided by Progent
Progent's online support professionals offer certified skills in an extensive array of products and technologies. This wide range of capability enables Progent's consultants to manage practically any crisis likely to crop up in a small or midsize company network. Credentials awarded to Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Associate.

To provide assistance to businesses with multi-OS environments, Progent also offers the services of consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Online support provided by Progent to small businesses in Cincinnati and anywhere in the state of Ohio include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad spectrum of information technology such as network infrastructure, messaging solutions, system and operational security, UNIX and Windows integration, VMware products for server hardware consolidation and easy administration, and migration from legacy applications to current MS Windows or Linux-based environments. Progent's group-oriented approach to solving network issues promotes quick escalation, when required, to consultants with task-relevant expertise to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer urgent phone-based help for resolving problems within UNIX, Linux, or Solaris networks powered by popular variants of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Engineers for Cincinnati, OhioThe Cisco CCIE certification is the premier recognition for network consultants, and certifies an individual's technical skills at the expert level. Cisco CCIEs can resolve even the most intractable challenges surrounding network infrastructure planning, deployment, management, protection, and problem solving. Cisco qualified CCIEs operate closely with Cisco's in-house product support engineers in analyzing anomalies with IOS Software network management utilities and coming up with alternate approaches or identifying software patches. Cisco CCIEs offer exceptional cost-effectiveness because their deep experience permits them to resolve even the most difficult problems rapidly. In typical cases, less experienced engineers can struggle for hours or days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Few consulting providers make Cisco-qualified CCIEs available to assist small and mid-size companies. Progent offers quick telephone access to a Cisco authorized CCIE so your company can receive immediate help for serious network infrastructure issues that are impacting worker efficiency but are outside the scope of your regular computer service personnel. Progent's CCIE support experts can interface to your computer system by means of state-of-the-art remote troubleshooting tools in order to provide efficient, safe, and affordable diagnosis and repair. Progent's CCIEs offer assistance with the entire range of Cisco's industry-leading family of connectivity devices such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Windows Experts
    MS Windows Experts for Cincinnati, OhioProgent's Microsoft-certified remote service engineers can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help you with a broad variety of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange Server 2019 integration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 design and deployment, Skype for Business planning and deployment consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager system monitoring, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a wide array of online PC desktop support and troubleshooting services such as Windows 7 integration, upgrading to 64-bit workstation software, configuring Microsoft Office 2010, and automating PC desktop image creation.

  • CISM and CISSP Certified System Security Professionals
    CISSP Premier System Security Professionals for Cincinnati, OhioProgent's accredited CISSP, ISSAP, and CISM security consultants offer a variety of security solutions that can improve the protection of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your company to clean up rapidly following a damaging penetration. Security consulting services offered by Progent include: thorough network security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; quick recuperation from virus and worm attacks; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; defending your messaging system from spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support services to help organizations of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that combine on-premises resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background providing advanced consulting services online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Additional Support Services Available from Progent
Progent offers the services of world-class remote consulting experts for contract IT projects that small businesses often request. Billing rates for ongoing development or consulting projects are set based on the qualifications of the consultants involved. Progent's experience with these special fields of information technology enables customers to execute major projects economically and on time. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center service offerings for small and midsize organizations with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for smaller companies who lack the budget to create an internal Call Center but who require fast response from a reliable Call Center with proficient telephone assistance as well as the technical depth to escalate the most challenging trouble tickets to high-level consultants.

    Progent’s Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution based on the top PSA tool for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk consulting expertise can aid you in creating an effective new Call Center or improving your current one, evaluating or modifying Help Desk Call Center software to meet the unique needs of your business, or adding temporary online personnel to work with your in-house Help Desk team to handle high-demand events like software migrations, major updates, or installing brand new applications.

    Progent's Call Center team of veteran network consultants offers your clients in Cincinnati or anywhere in the state of Ohio rapid contact with a reliable network service resource with years of experience delivering telephone-based consulting and remote diagnostics for computer environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Call Center perception as a solid enabler of business efficiency, and Progent's intent is to solve rather than just document network issues.

  • Business Applications Services: Education, Programming, and Problem Solving
    Progent's Applications Experts Group provides online advanced consulting expertise and education in special application fields that include ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and training for Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Microsoft Excel. To learn more concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac experts can promote the imaginative aspect of Macintosh environments by providing phone-based help services and training in graphics, sound, and motion video. Progent's support professionals can provide expertise in a large selection of Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with special jobs such as capturing or digitizing audio/video or building an audio/video production facility.

    Remote Network Monitoring Support
    Progent offers businesses in Cincinnati, or anywhere in the state of Ohio, online computer system monitoring support based on Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent for your environment so your IT maintenance is proactive rather than reactive. By uncovering looming problems before they cause crashes, automated monitoring can head off inconvenient and expensive information system crises. Progent can also use system monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Windows networks, or systems that support a mix of OS platforms.

How Your Cincinnati Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about emergency phone-based expertise with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or refer to Contact Progent.

Cincinnati Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Cincinnati Metro Area.

Cincinnati Onsite IT Consulting
Progent locations in the Cincinnati Metro Area

City Street Address Contact Information
Cincinnati 250 East 5th Street
15th Floor
Cincinnati, Ohio 45202		 Sales Phone: 513-808-9721

Link: Cincinnati Network Support Services


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Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of hands-on professional background, at the forefront of network service, performing a broad range of IT projects for a large mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not only expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to repair real-world network problems rapidly.

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ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire malware attack progression including filtering, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

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Our Experts Team offers support in key fields such as Macintosh networking and applications; Expertise for Linux-based, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Strategic and specialized program support; CIO, management information analyst, and project management outsourcing; Custom applications development and deployment; Web site, electronic business, EDI, and client information portal design and integration; Database support and performance consulting; Business intelligence expertise; and Telecommunications systems support.

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Progent's Exchange Server Hosting and Management Services offer an enterprise-class data center with backed-up power and cooling systems, 24x7 site security and operations center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized machines for fault tolerance, smooth expandability, and fast recovery. Services feature complete incorporation with your network, access to mobile computing devices, automated tracking of efficiency and security, spam and virus protection, patch and service pack control, Helpdesk services, per-day backup, and comprehensive messaging administration support.

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Progent offers technical support for medium size companies with 100 to 250 network users. The mid-size business or work group has traditionally been an overlooked part of the market for network consulting expertise. The overhead and support access practices of major outside service firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose complexity and capability are frequently similar to the information systems of much bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a wide array of small business technologies. If your medium size company or small business is searching for the quality of IT support appropriate by a medium size organization without paying big-company prices, contact Progent.

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Progent provides national remote help and consulting services for businesses that operate networks based on versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online IT help provides optimum leverage for your information technology dollar by extending client productivity and limiting the time billed for network analysis and repair. Advanced remote access utilities and experienced technicians and consultants allow Progent to solve the majority of network issues without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or through a mix of telephone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISSP certified security specialists to assist you with the toughest system issues.

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System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from older versions of VMM, develop workflows for creating and installing VMs and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware vSphere expertise.

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Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.

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Progent’s Wireless Site Survey helps you to plan and install a WiFi LAN adapted to your facilities, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.

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Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, allows safe end-user self service, and delivers a single point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

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Progent offers the expertise of certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security professionals to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Progent's certified Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that provides quick return on investment and enables better business results. Progent can assist your company to integrate Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to resolve compatibility issues between different releases of Office and offers customized online training to individuals and groups.

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Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and within budget.

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Progent's Microsoft-certified engineers can provide affordable remote and on-premises support to carry out your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your new email environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer ongoing administrative services and engineering help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.

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Progent's ProSight Virtual Hosting service offers proven virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its operating system platforms and critical business application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and maintained by Progent's computer service professionals.

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Progent has developed a selection of opportunities for single consultants or organizations to profit by acting as referrers, selling assistants, or resellers of Progent's technical support services and network consulting. Options include performing as a sales agent for Progent-branded consulting or using Progent's information technology experts under your own brand as a transparent arm of your network consulting company.

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Progent can provide the part-time services of a veteran CIO who can provide strategic direction to assist your company pick and support IT solutions to meet your current needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to organizations who want to optimize the impact of their IT expenditures but who are unable or unwilling to take on another executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to offer objective advice along with advanced technical help for building and maintaining IT systems that fit the special needs of your business.

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Progent offers three essential kinds of Call Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers easy access to a dependable support group with years of experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's goal is to fix and not merely record problems.

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Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.

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Progent’s high availability inter-site connectivity and fault tolerant system connection professionals can help small organizations achieve zero-downtime Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking.

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Progent's Citrix-certified consultants can assist you to evaluate the business advantages of XenServer and additional Citrix platforms, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.

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Progent can provide economical online access to IT engineers skilled in a wide range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent offers expertise for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to install, upgrade, or maintain backup/restore solutions for a variety of topologies such as local, edge to datacenter, cloud-based, or a mix.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and fixing SCOM environments and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.

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Progent's Citrix-certified consultants can assist your organization to evaluate the strategic benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtualized network while lowering the cost of equipment and operations and streamlining management processes.

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Progent’s Wireless Consulting Services offer a fast, economical option for businesses of all sizes to configure, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP so that you retain your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP.

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Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.

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Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.

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Progent has extensive experience delivering a broad range of remote network consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing expert online network consulting and has delivered IT solutions to organizations in every state. Remote support saves travel expenses and resolves problems more quickly than onsite support.

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Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific tasks associated with your SharePoint 2013 deployment.

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Progent can supply small companies with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate appropriate technology to improve business operations so they match more closely with your business goals. Your company can develop and install a well conceived IT strategy without incurring the expense of a full-time senior IT executive.

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Microsoft Virtual Server, run on the Microsoft Windows Server operating system and based on technology originally produced by Connectix, delivers the performance needed to accomplish hardware reduction, software migration, and server isolation projects via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve operational efficiency in software programming and testing, migration from outdated mission-critical software, and server consolidation. Progent's certified Virtual Server experts can help your company to assess and integrate Microsoft Virtual Server.

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Progent is one of the most qualified network consulting firms for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange Server 2000 for common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.

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Progent's Network Help Desk Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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Progent is among the most expert network support companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for typical situations including updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 support.

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Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and onsite assessment and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, automated deployment and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and post-migration technical help.

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Progent's team of application experts can provide in-depth support, custom programming, deployment assistance, and webinar training for popular applications covering vital areas including ERP, financials, management analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting support remotely, Progent can assist small businesses throughout the United States to avoid the lost productivity and expense related to travel and on-premises activity without compromising the effectiveness of consulting services.

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Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.

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Progent's Microsoft Premier professionals can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange Server installations or upgrades and can supply local technicians to assist large companies with installations of Exchange Server in the or any region served by Progent's engineers.

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Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should move up to more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help you plan and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive protection for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, manage, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or deliver end-to-end project management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.

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Engineer for Azure VHD

Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.

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Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.

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Progent’s consultants provide expertise in multiple technologies relevant to mobile networking including network infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified experts can save your business time and expense by applying their wireless background to show you how to choose and configure mobile networking solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile PDAs perform better.

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Consulting for CISA Certified Auditor

The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit professional trained to assist businesses in the fields of IS audit services, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information assets, and business continuity preparedness.

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Engineer for Exchange Server 2007
Exchange 2007 Server Consultancy

Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 that are in keeping with your business needs.

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For assistance writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent’s team of program developers, database designers, and software project managers can help ensure you get the job done on schedule and within your budget. Progent's seasoned application developers offer affordable and efficient remote consulting for projects as simple as creating Vidual Basic macros for Office Excel or as large as developing line-of-business database applications based on SQL Server ,Oracle, or MySQL.

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Nagios Computer Consultant
Consult for Nagios for Linux

Nagios and MRTG are powerful, Open Source monitoring utilities that operate with the Linux OS and can be used to analyze UNIX networks, MS Windows networks, or mixed-OS situations in which the Linux OS and MS Windows run side by side. Nagios lets network managers to track network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's network monitoring consultants can show you how to use both these utilities to streamline and repair your computer network.

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Microsoft Active Directory Engineer

Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified engineers are skilled in planning, deploying, and maintaining sophisticated Enterprise AD installations. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted Active Directory objects, cleaning up residual beta version configuration objects in online Active Directory systems, and repair of failed installations of Active Directory and AD-integrated programs.

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Managed IT Services Engineers
Small Business Managed Services Consulting Services

Progent's ProSight family of managed services are intended to offer organizations who have small in-house IT administration and support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed IT services include fixed network maintenance costs, automation of common management processes, ongoing absorption of new information technology, graceful transition from older systems to current solutions, improved alignment of computer technology with strategic objectives, access to veteran network experts, and allowing management to concentrate on business issues rather than ever-changing information technology.

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ISA 2000 Server Technical Support Services
ISA 2004 Enterprise Edition Server Technology Consulting Services

Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Computer Engineer for Systems Management Server 2003

Progent’s certified experts offer small and mid-size businesses enterprise-level consulting services for SMS Server 2003 and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is the new name for the change management platform formerly called Systems Management Server. Configuration Manager offers a variety of new features to SMS Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified engineers can help you use SMS or Configuration Manager 2007 economically for streamlined operating system and application software deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also assist you to move smoothly from SMS Server to System Center Configuration Manager.

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Router Training
Network One-On-One Training

Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent faces few competitors. Medium-size companies who utilize familiar freelance service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more robust, protected, and efficient.

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Progent can provide the support of Microsoft-certified engineers and seasoned database application developers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security consultants to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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