UNIX, Linux, Sun Solaris, Mac OS X Online Support Services for
Cincinnati Business Information Network Systems
For small and midsize companies in Cincinnati Ohio, Progent provides technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft platforms. Progent has delivered remote support to companies in every state in the United States. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE network specialists for challenging infrastructure problems, plus the services of CISA and CISSP-accredited security engineers to handle high-level security architecture and business continuity planning.
Progent's online technical support services offer excellent leverage because they are equipped with the real-world background and the advanced technology to solve the majority of network problems rapidly. This reduces immediate costs because solutions require fewer chargeable consulting minutes. Online support also eliminates the expense of sending an engineer to your location. Your company benefits additionally with incidental expenses by reducing or eliminating system downtime and associated losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused management.
Progent's pricing model for remote support is structured to stretch your IT service dollar. Progent bills per minute for phone assistance, so you are charged exclusively for the services that you receive. Unlike typical online service organizations, Progent imposes no initialization surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing eliminate scenarios where quick repairs manage to end up as substantial invoices. Progent's penchant for disposing of problems efficiently results in your business spending less money.
Progent's Remote Support Technologies
Over time, Progent has fine tuned an array of optimized technologies and field-proven processes which promote the maximum level of effectiveness for online technical support and troubleshooting for small business information networks. Progent provides protected Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN technology enables the experts of Progent's online support team to interface to your company's system remotely without violating system security.
Progent's advanced technical support database system keeps comprehensive documentation of the service that Progent's customers have been provided. Progent's authorized consultants have access to the records of services provided to each client by every Progent engineer. This database of anomalies and responses is organized as a conveniently accessible support database that allows Progent's online technical engineers to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's advanced certifications and close associations with major industry leaders including Cisco and Microsoft permit access to other extensive technical support databases and allow priority response from manufacturers' internal product engineers so Progent's online consulting experts are able to come up with the most efficient resolutions promptly.
Get Online UNIX, Linux, Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's remote services in Cincinnati Ohio or to find out additional information about Progent's online support options, call Progent at
Phone-based Network Support Services Available from Progent
Progent's remote technical support professionals possess credentials in an extensive set of technologies. This broad range of capability permits Progent's consultants to handle virtually any problem that may take place in a small or midsize business information system. Certificates held by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To support customers with mixed-platform networks, Progent also provides the support of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support services provided by Progent to clients in Cincinnati include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a broad range of computer technology including system architecture, email systems, network and operational security, UNIX and Windows coexistence, virtual server technologies for server consolidation and easy administration, and migration from older applications to current MS Windows or Linux-based solutions. Progent's team-oriented approach to resolving technical issues enables quick escalation, when required, to engineers with appropriate experience to handle complex situations. This expedites repair of urgent problems, minimizes network downtime, and lowers service expense.Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris networks based on popular variants of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
The Cisco CCIE certification is the highest accreditation for network infrastructure engineers, and certifies a consultant's networking knowledge at the master level. Cisco CCIEs know how to deal with even the most complex issues occurring in network infrastructure planning, installation, management, security, and repair. Cisco qualified CCIEs operate with the highest priority with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network management utilities and developing workarounds or locating software patches. Cisco CCIEs offer excellent cost-effectiveness because their deep expertise permits them to find solutions for the most difficult problems quickly. In many instances, less seasoned service providers can wrestle for many hours or days with the same problems that a CCIE can fix in a few minutes.
Few service organizations make Cisco-qualified CCIEs available to support small and medium sized companies. Progent offers fast telephone contact with a CCIE so you can get timely help for complex network problems that are lowering business efficiency but are outside the comfort zone of your ordinary computer support personnel. Progent's CCIE consultants can connect to your network by means of advanced on-line support tools in order to perform efficient, secure, and affordable diagnosis and remediation.
Progent's CCIEs offer consulting for all of Cisco's top-selling selection of connectivity products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.
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Certified Microsoft Windows Experts
Progent's Microsoft-premier remote support experts offer computer troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help you with a broad range of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
Microsoft Exchange 2019 integration,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint 2019 planning and configuration, Microsoft Teams consulting, Skype for Business Server migration support, Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a broad range of online desktop support and troubleshooting services including Microsoft Windows 7 integration, moving to 64-bit desktop applications, configuring Office 2010, and streamlining PC desktop image creation.
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CISSP and ISSAP Certified Network Security Experts
Progent's certified CISM and CISSP network security consultants offer a variety of security services to improve the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your business to recuperate quickly after a serious breach. Security solutions available from Progent cover thorough security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile communication; defending your email system against viruses, spam and DHA attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support to help organizations of any size integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent offers the services of world-class online consulting experts for contract projects that small companies often need. Billing rates for longer-term consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these important areas of computer technology enables clients to complete major initiatives within budget and on schedule. Progent's special online engineering solutions include:
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Help Desk Call Center Services
Progent's Call Center service offerings for small and midsize organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk services are designed for small companies who don't have the money or time to create an internal Help Desk Call Center but who need quick communication with an efficient Call Center with proficient phone assistance plus the technical depth to escalate the most challenging problems to advanced consultants.Progent’s Co-managed Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation tool for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting support can aid you in creating an efficient new Help Desk or improving your current one, identifying or modifying Help Desk software products to meet the special demands of your corporation, or providing occasional online personnel to supplement your internal Help Desk team to deal with unusually busy events such as software transitions, mass updates, or rolling out brand new applications.
Progent's Call Center team of veteran information technology professionals offers your clients in Cincinnati Ohio fast assistance from an efficient network service resource with years of experience providing telephone-based consulting and online diagnostics for networks powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk the reputation as a crucial contributor to business efficiency, and Progent's policy is to fix instead of just annotate network issues.
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Business Applications Services: Education, Custom Programming, and Troubleshooting
Progent's Applications Experts Team provides phone-based professional engineering support and education in specific business application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for Microsoft applications including CRM, MS Office Project, MS Word, and Office Excel. To learn more on Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Apple Mac consultants can support the creative facets of Macintosh computing by providing phone-based help support and training in graphics, audio, and video. Progent's support professionals offer expertise in a large selection of Macintosh programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common jobs such as capturing or digitizing audio/video or setting up an audio/video post production lab.
Online Network and Server Monitoring Services
Progent offers companies in Cincinnati Ohio online computer system monitoring support powered by Microsoft Operations Manager network monitoring, adapted by Progent to suit your business so that your network maintenance is proactive rather than reactive. By spotting possible problems before they result in crashes, remote monitoring can avoid inconvenient and costly information system breakdowns. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or networks that incorporate a variety of platforms.
To contact Progent about emergency phone-based support with UNIX/Linux, Solaris, or macOS and OS X networks, visit Progent's Nationwide Online Support, telephone
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
| City | Address | Phone | Link |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
An index of content::
24/7 Meraki and Catalyst Switch Technology Consulting Services
Online Support Services Meraki MS Switch
Cisco's Meraki line of switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting expertise to help you to plan and deploy an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and validate a disaster preparedness strategy, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Consultant Exchange Migration
Exchange Upgrade Technology Professional
Progent's Microsoft-certified network experts can help your organization to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will offer fast payback by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying administration, and integrating your key communications technologies.
Ubiquiti's UniFi XG AP WiFi access points Consultancy
Largest Engineers Ubiquiti UniFi AP
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple venues with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless consultants who can assist you to assess the value of UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
SCVMM 2012 and Windows Server 2012 Technical Support
Virtual Machine Manager Professional
Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to migrate from an older version of SCVMM or from another management system, and Progent can help you to enhance and repair your current SCVMM ecosystem so you get the highest possible business value.
Microsoft Solutions Framework Project Methodology Network Architect Firms
Problem Escalation Through Teamwork Technical Support Organization
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, at the front lines of network support, performing a broad variety of IT projects for a large mix of clients. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This means that you get not only expert IT skills, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems quickly.
Exchange Online and on-premises Exchange Consultant Services
Microsoft 365 Exchange migration Online Help
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This allows you to have some Exchange mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
24x7 Microsoft Forefront TMG Remote Consulting
Forefront Threat Management Gateway 2010 Integration Support
Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server and offers a centrally managed web gateway that acts as a single-server solution for an array of security features including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Dynamics GP BizTalk Adapter Consulting Services
Dynamics GP Modifier Consultant
Progent's seasoned application designers and programmers can help your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique needs of your organization while retaining the benefits of Windows integration. Progent can also offer expertise with a variety of software development tools that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Altaro VM Backup Restore Support Outsourcing
Altaro VM Backup and Hyper-V Computer Consulting
Altaro VM Backup software offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your exposure to data loss, advanced encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
VirtualPC for Mac Network Engineer
Remote Desktop Connection Client for Mac Remote Technical Support
For businesses that have a combination of Mac and Windows computers, there are two popular solutions for running Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a remote Windows-powered PC to run Microsoft Windows programs and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you can run Microsoft Windows programs directly. Progent's Mac technology consultants can help your company to maintain these products for running Windows applications on your Apple Macs and can also help your organization to evaluate and configure third-party products for Microsoft Windows platform simulation.
Small Business Server 2003 Support and Integration
24/7 Microsoft Small Business Server Services
Microsoft Small Business Server is an affordable collection of server products that offers the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network support expert with hands-on experience designing and building cohesive, comprehensive business technology solutions. Progent's SBS Server professionals have an average of over 10 years of experience supporting business systems founded on Microsoft technology. This background ensures you success in installing, managing, and troubleshooting IT solutions that incorporate the Small Business Server package of servers and productivity software.
Google Cloud integration Consult
Consulting Google GCP Cloud Vision
Progent offers affordable online and on-premises consulting to help businesses of any size to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Support Outsourcing Services Windows 7 Migration
Windows 7 Migration Assessment
Progent's Microsoft certified consultants offers remote and onsite support services to assist you to administer, maintain, and troubleshoot PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.
Best Information Technology Outsource Enterprise
Largest IT Consultants Colocation
For large organizations, Progent can leverage internal IT staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can perform as a seamless nearby extension of corporate network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can provide on-site consultants and technicians to assist with a site move or branch move, or a system designer to assist with setting up or using an Internet Data Center or Hosting Facility.
Development ASP
web application development Technology Professional
If you need assistance creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can ensure you get the job done on time and within budget. Progent's seasoned application programmers can provide affordable and efficient online help for jobs as small as creating Vidual Basic scripts for Office Excel or as large as rolling out line-of-business database applications based on SQL Server ,Oracle, or MySQL.
Cisco Architecture On Site service
Assessment Cisco
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Macintosh Applications Trainer
MOTU Digital Performer Trainer
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering consulting services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Mac and Windows Consulting Services
Windows and macOS Support and Integration
Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows computers into cohesive networks with full sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Windows and Apple consulting makes it possible to offer expert support to companies that depend on these platforms to keep their strategic advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows network.
Part-Time CIO Information Technology Consulting
CIO Online Troubleshooting
Progent offers the part-time services of a seasoned CIO to provide strategic direction to assist your company select and maintain IT technology to match your present situation and that can be a solid basis for your future growth. Progent's part-time or temporary CIO services provide economic leverage to organizations who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to add one more high-level position to their head count. Because Progent is vendor-neutral, with a large team of consultants certified to support all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to provide unbiased advice as well as advanced technical help for creating IT systems that match the special needs of your business.
Nagios for Linux Services
Integration Services Linux Network Monitoring
Network monitoring ordinarily involves observing a network’s resource utilization to help uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can help you use both these tools to optimize and troubleshoot your network. Progent's Linux support professionals provide small companies and programmers help with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based technology.
24x7x365 ransomware preparedness report Specialists
Netwalker ransomware protection and recovery Specialists
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance expert. The interview is designed to help assess your company's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your company's requirements.
Top Quality IT Services Microsoft GP/Great Plains
Dynamics GP/Great Plains Computer Consulting
Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP family, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented design you are able to purchase only the functions you currently need, with the ability to expand users and increase capabilities in the future. Progent’s Dynamics GP Software consulting engineers can help you install, customize and administer Dynamics GP 2010 and also older editions of Dynamics GP/Great Plains.
Configuration Services Documentation
Services Documentation Support Outsourcing
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who provide minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by every staff member to every customer. The practice of detailing and organizing service activity results in more efficient service and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Microsoft Live Communications Server Engineers
Microsoft LCS Server 2007 Technology Consulting
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class package offering enhanced security, transparent compatibility with other Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-administer, highly available solution. Successful deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the advantages of Office Communications Server across your entire corporation.
Case Studies Proxim Wireless
School Wireless Case Study
Progent provided a wireless networking solution that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it provided protection against outside interference.
NetDocs Professional
NetDocs Consult
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent offers remote guidance from NetDocuments consultants to assist your law firm to plan, deploy, administer, tune, or debug a document management system (DMS) solution based on NetDocuments.
Building to Building Wireless Case Studies
Wireless Case Studies
Progent provided a wireless networking environment that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Specialist WSUS
24-Hour Professionals SUS
Microsoft Windows Server Update Services allows network managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and easily manage the installation of updates that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container appropriate for your system environment.
Apple Mac and Windows coexistence Network Consulting
Mac and Windows Support Outsourcing
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration support. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's background in Windows and Apple consulting makes it possible to offer expert assistance to businesses that depend on these technologies to maintain their strategic advantage. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
SCCM Support Outsourcing
SCCM Upgrade On-site Support
System Center Configuration Manager automates software deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health reporting, allows safe end-user self service, and delivers a common control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist you with any facet of designing, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Top Private Cloud Services Specialist
Immediate Engineer Hosting for Virtual Servers
Progent’s private cloud hosting allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restoration. You can take advantage of Progent’s private cloud to avoid large investments in the purchase, upkeep, and management of computer hardware and data center facilities while achieving the highest levels of system reliability and physical security.
Troubleshooting Aironet 802.11ac AP
Network Consultants Aironet
Progent's certified wireless consulting experts can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, capacity, expandability, security compliance and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises consulting services for end-of-life and current 802.11ac Aironet APs and Progent can help your business design and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Shared Help Desk Ticketing Setup and Support
Supplemental Call Center Computer Engineer
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are designed specifically for small organizations who need fast access to a Help Desk Call Center with professional phone support and full escalation options but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
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