Cincinnati, Ohio Microsoft Certified Consultants
Windows Server: System Design, Deployment, Technical Support
The sophistication of Microsoft Windows Server technology demands a network consulting team with hands-on experience and broad technical skill in planning and implementing comprehensive information technology solutions. Progent's veteran Microsoft-certified engineers, averaging over a decade of work history with Microsoft Windows integration, assures your company's results configuring Windows Servers in ways that optimally support your business strategy. Progent can help your Cincinnati, Ohio office with designing, deploying, managing, and troubleshooting Windows Server-based solutions that enhance the business value of your information system.
Cincinnati region Contact Information:
Progent offers consulting services and onsite technical support throughout Cincinnati and the surrounding metro areas.
| City | Address | Phone | Link |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
Progent has assembled a seasoned team of Microsoft-certified service engineers with the skills to help your company to repair Windows Server issues quickly through Progent's Technical Response Center. This can lower repair costs and reduce network downtime by utilizing Progent's proven remote remediation processes. Progent has provided online service to small and midsize companies in every state in the U.S and in numerous countries around the world. (Visit Progent's nationwide customer testimonials).
Progent's Cisco CCIE certified network engineers can help with difficult network issues that impact Microsoft Windows Server performance. Progent's team of Cisco CCIE network infrastructure experts is among the largest ever assembled to provide urgent Cisco CCIE online assistance to small businesses.
Progent's CISM and GIAC certified security experts can assist your company to defend against or clean up after attacks. Progent's security engineers can perform a thorough security evaluation of your network defenses and can propose improvements to your security architecture and processes to protect your IT environment.
Progent's Windows Server consulting and maintenance specialists can help your organization to prepare for and perform non-disruptive upgrades from out-of-date systems to the latest Windows solution. Also, Progent can offer automated security and performance monitoring to make sure your network and application servers stay working efficiently, and Help Desk Call Center Support or Co-managed Help Desk Services for quickly escalating server issues to certified experts. Progent can help your IT team you to design, deploy and manage Windows Server ecosystems that include local and cloud hosted infrastructure. (Find out about Progent's Azure enterprise hybrid cloud solutions.)
Windows Server releases supported by Progent's engineers include:
Microsoft Windows Server 2022 Solution Design and Migration Support
Microsoft Windows Server 2022 expands on the technology behind Windows Server 2019 and associated products to offer enhancements in critical areas that include security in depth, native support in Azure for popular Windows Server applications, centralized administration for hybrid datacenter and multi-cloud environments, plus increased availability for Azure-hosted VMs. Progent's certified Windows Server 2022 experts can assist your business to design and carry out a smooth migration to Windows Server 2022 based on your current network model or an updated on-prem, cloud-centric, or hybrid environment. Progent's experts can assist your company to assess the business benefits of migrating to Microsoft Windows Server 2022 and can help you deploy Windows Server 2022's innovative features like Hotpatching, DNS-over-HTTPS (DoH), and Storage bus cache for standalone servers. For details, see Microsoft Windows Server 2022 planning and integration services.
Microsoft Windows Server 2019 Migration Support
Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support. Top improvements incorporated in Windows Server 2019 include Windows Admin Center for centralizing administration across on-premises and cloud deployments, container networking with Kubernetes, Cluster Sets for creating and managing massive high-availability clusters, and Storage Migration Service for simplifying the migration from outdated Windows servers. Progent's certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. (For more information, visit Active Directory and Azure AD planning and implementation experts.) Progent's Windows Server 2019 cluster set experts can assist your organization to plan and deploy a fault-tolerant environment built around Microsoft's cloud-tested Failover Clustering technology.
Windows Server 2016 Migration Support and Cloud Integration Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR system based on Microsoft's modern Failover Clustering tools.
Windows Server 2012 R2 Design and Configuration
Windows Server 2012 R2 is based the powerful technology of Microsoft Windows Server 2012 and incorporates additional capabilities that help cut operational expense, increase uptime, slash storage system storage expense and increase storage system speed, and make it more convenient for mobile and remote users to access line-of-business applications. Progent's Microsoft-certified Windows Server 2012 R2 consultants can assist you to assess the potential benefits of Windows Server 2012 R2 for your organization, plan and implement test and production deployments, create an appropriate Cloud integration plan, educate your network support staff, assess and refine your security profile, optimize your connectivity infrastructure, and deliver disaster recovery and business continuity planning services.
Windows Server 2012 Planning and Configuration
Windows Server 2012 is a powerful cloud-optimized release of Windows Server. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 for your organization, develop pilot environments and rollout plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security plan, automate IT management, and help with creating applications. Find out more details concerning Progent's Microsoft Windows 2012 Server planning and support services.
Microsoft Windows 2008 Server R2 Consulting Support
Microsoft Windows Server 2008 R2 offers high levels of performance, protection, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective online engineering, technical support, and education services to assist your company to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network. Learn additional details concerning Progent's Windows Server 2008 R2 help.
Windows 2008 Integration Services
Microsoft Windows Server 2008 offers the many advantages of prior versions of Microsoft Windows Server and adds powerful improvements like virtual servers, expanded web technology, better security, and easier management. Progent can assist your company to manage Windows Server 2008 or upgrade to Microsoft Windows Server 2008 R2 in order to bolster the availability, protection, performance, and capability of your information network while lowering support costs and executive hassle. Find out more details about Progent's Windows Server 2008 support.
Microsoft Windows 2003 Server Integration Service
Microsoft's Windows 2003 operating system is still widely used because the product provides a reliable, enterprise-ready information system environment that brings dramatic enhancements compared to its predecessor, Windows 2K Server. These features improve upon the basic reliability, fault-tolerance, expandability, and security incorporated in Microsoft Windows Server 2000, which made Windows 2003 a benchmark for speed, stability, and protection. Find out additional details about Progent's Microsoft Windows Server 2003 help.
Microsoft Windows 2000 Server Upgrade Support
Microsoft Windows Server 2000 is a legacy server that improves on the strengths of Windows NT's innovative design, incorporating standards-based directory, web, communications, and other key services with high reliability, efficient management, and compatibility with advanced connectivity hardware to provide a tested foundation for integrating your business processes with the Internet. Progent's Microsoft certified consulting professionals can help your company in moving to the latest releases of Microsoft Windows servers. Find out more information about Progent's Microsoft Windows 2000 Server upgrade support.
Windows Server Upgrade Support
Progent's consultants can help your organization to move from any Microsoft Windows Server version or legacy operating system to the current edition of Windows Server. Progent's consultants can help you in every facet of your upgrade or migration. Progent can provide as-needed consulting expertise to help you handle the most critical phases of your upgrade, or Progent can provide comprehensive project management support services to make sure you adhere to leading practices in designing and installation and eliminate the need for costly do-overs. Whatever way you use Progent's consulting services, you will have the advantage of Progent's broad experience to realize the highest possible business benefit from your Windows Server solution. Learn additional information about Progent's Windows Server 2019 Upgrade and Migration Consulting.
To contact Progent concerning consulting expertise for Windows Server in Cincinnati OH, phone
Progent's Consulting and Support Services for Microsoft-powered Platforms
For companies of all sizes in Cincinnati Ohio, Progent's Microsoft-certified experts can provide affordable remote network help and professional consulting support for the whole array of Microsoft .NET Enterprise Servers. Progent can deliver Microsoft Windows Server 2022 solution design and integration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server planning and configuration help, Microsoft Windows 2008 Server expertise, and Microsoft Windows Server 2003 technical support. Progent's planning, integration, update, and support capabilities include system architecture, configuration, and administration outsourcing for
project analysis and documentation, on-site and remote
IT help and system diagnosis,
Help Desk Call Center Services, comprehensive
security expertise, turn-key
outsourcing, and
ProSight Virtual Hosting services.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager experts, Microsoft System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help you to design and deploy Microsoft's platform for centralized management of hybrid environments that combine on-premises resources and cloud infrastructure and services.
Progent also offers a full range of remote PC desktop support and troubleshooting services including Windows 11 system design and upgrade support, Windows 10 integration assistance, Windows 8.1 technical support, Windows 7 maintenance, moving to 64-bit computing, moving to 64-bit computing, configuring Microsoft 365, and streamlining desktop configuration.
In case your Cincinnati Ohio company needs urgent online help from a Microsoft certified consultant, refer to Progent's Urgent Online Technical Support.
Read more about Progent's Certified Microsoft Technology Support.
An index of content::
Proxim Tsunami Online Technical Support
Office Wireless Network Engineer
Progent's wireless consultants can help small businesses design, choose, pilot, deploy and support secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of security that equals or exceeds wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you identify and deploy the wireless connectivity solutions that align best your company requirements.
Office SharePoint Server 2016 Integration Services
SharePoint Server 2016 Technical Consultant
Progent's Microsoft-authorized experts can help you evaluate the business case for implementing Microsoft SharePoint 2007, consult with you on the most sensible version of SharePoint Portal Server for your circumstances, offer setup and deployment services, assist you to set up Microsoft SQL Server as a supporting DBM, improve your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, design a company-wide security plan that encompasses portal technology, and deliver troubleshooting and Help Desk support.
24-7 Call Desk Management Services Online Support
Help Desk Management Services Help and Support
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.
Juniper SRX Series Router Network Security Test
Technology Consulting Juniper SRX650 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Network Consultant Knowledge Transfer
IT Training Support and Help
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent faces little competition. Small companies who work with trusted freelance service providers or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Training Adobe After Effects
Digidesign Pro Tools Trainer
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering consulting services and training in imaging, audio, and motion video. Progent's consultants offer help in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
CISA Certified Security Audit Engineer
CISA Certified Auditor Cybersecurity Companies
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive test given by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant able to assist companies in the areas of IS audit process, IT governance, systems and architecture ROI, information technology service delivery, safeguarding of information resources, and disaster recovery planning.
Exchange 2016 Upgrade Outsourcing
Biggest Exchange 2016 Migration Support Services
Progent can assist you in all facets of your migration to Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft Experts Consultancy SQL Server Replication
Applications Consulting Microsoft SQL Server
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Microsoft SharePoint Server Engineer
Remote Consulting Office SharePoint Server 2016
Progent's Microsoft-authorized experts can show you how to rationalize the business case for implementing SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint for your application, provide setup and integration expertise, assist you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your standard and custom application software to operate with SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk support.
Small Business Business Computer Server Companies
Immediate Small Business IT Consultants
Progent provides the help of Microsoft and Cisco-Certified IT support experts to offer clients economical ways to help organizations optimize the value of Microsoft and Cisco products. For networks that span from remote offices to nationwide corporations, Progent's network engineers can assist you to enhance your network's e-mail infrastructure, protection, availability, throughput, and system administration.
Consultant Services IP-PBX
Cisco VoIP Phones and CallManager Technical Support
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Cisco Firepower 1000 Series Firewalls Specialists
Cisco Firepower AMP Integration Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Private Cloud Hosting Professional
Virtual Server Private Cloud Hosting Professionals
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of dependability and scalability and is also easy to transfer to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Windows Server 2019 Disaster Recovery Integration
Windows Server 2019 with Linux On-site Technical Support
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Meraki MR84 Access Point Technology Consulting
CCDP Expert Certified Meraki MR18 Access Point Specialists
Progent's Meraki wireless access point consultants provide online and onsite support services to help businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security, ease of management and uptime for wired and wireless users irrespective of their mobility or device.
Microsoft Windows Server 2008 Cluster Support Outsourcing
High-Availability Failover Clustered Servers Integration Support
The clustering technology incorporated into the high-end editions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and management of clusters that offer greater levels of network availability, security, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, revamped configuration and installation, improved cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, design and implement a deployment, train your network support staff to administer your cluster environment, deliver continuing consulting and support services, and create and test a workplace recovery plan.
Information Technology Consulting ASA 5500 Firewall
ASA 5510 Firewall IT Consultants
Progent's Cisco CCIE-certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
On-site Technical Support Windows 2012 R2
Integration Support Windows Server 2012 R2 Virtual Fibre Channel
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, staff, develop an enterprise-wide security plan, streamline IT administration, assist with application development, and build and test a DR/BC plan.
Microsoft SQL Server Technical Support Services
Microsoft SQL Server Network Architect
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid development of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
Microsoft SQL Server 2017 Support Outsourcing
SQL Server 2017 and Amazon Marketplace Web Service Online Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Exchange 2003 Server Upgrade Help
Top Microsoft Exchange Upgrade Network Consultant
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to finish your project quickly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Immediate wireless IP phones and Cisco Unified Communications Manager Specialist
wireless IP phone integration Computer Consultant
Cisco's wireless IP phones are hardened wireless devices intended for workers who are on the move within office, warehouse, health-care or other venues where management wants portable phones that offer more control, security and durability than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune many components of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
SCDPM 2012 and SharePoint Technology Consulting Services
SCDPM 2012 and SQL Server On-site Support
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of any size to design, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Cisco ASA Firewall AVC Configuration Integration Support
IT Services Cisco ASA Configuration
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Helpdesk Services IT Consultants
Helpdesk Management Services On-site Support
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Windows Education
MCSE Expert Certified Skills Transfer Server
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their comfort zone, Progent can focus on delivering high-value services where Progent has little competition. Mid-size businesses who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
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