Fast Remote Troubleshooting for Cincinnati Ohio Computer Networks
Immediate Phone Consulting for Cincinnati SystemsFor businesses in Cincinnati Ohio, Progent provides online support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier professionals have delivered remote support to businesses in every state in the United States. (Refer to testimonials from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE engineers to handle challenging networking issues, as well as the assistance of CISA and CISSP-qualified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's remote technical support experts offer exceptional value due to the fact that they possess the practical background and have access to the advanced technology needed to resolve the majority of network problems rapidly. Efficient support reduces direct costs because solutions accumulate minimal chargeable minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company saves additionally with incidental costs by reducing or avoiding network outages and associated costs stemming from business disruption, upset customers and vendors, idle workers, and distracted executives. Progent's extensive online consulting experience is particularly important for organizations that are dependent on public clouds for vital network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be an alternative.

Progent's billing policy for remote help is structured to stretch your network support dollar. Progent bills per minute for phone consulting, so you owe just for the support that you receive. Unlike typical online support firms, Progent requires no initialization surcharge or minimum payments. Progent's one-minute granularity and simple policy for billing eliminate scenarios where quick fixes somehow end up as major bills. Progent's penchant for handling technical issues efficiently means you spends less money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a set of optimized tools and proven methodologies which promote the maximum degree of effectiveness for online consulting and repair for information networks of all sizes. Progent's online support team can link to your system without breaching system security.

Progent's proven technical support database system stores extensive documentation of the service that Progent's customers have been provided. Progent's team service personnel have access to the history of assistance rendered to each client by any engineer. This archive of trouble tickets and resolutions is structured as an easily exploitable support knowledge base that allows Progent's remote technical professionals to share their experiences with the whole team to ensure that the quality of Progent's support grows over time. Progent's high-level accreditations and close relationships with key industry leaders including Cisco and Microsoft open up additional vast technical support databases and permit priority response from vendors' internal product engineers so Progent's remote consulting specialists can come up with optimal solutions in the least time.

Online support offered by Progent to businesses in Cincinnati Ohio include:

Progent's ProSight Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, subscription-based managed services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's top corporations. The ProSight portfolio of IT management outsourcing services covers all critical facets of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to disrupt your network. Learn more about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven solution for monitoring and managing your client-server infrastructure by providing an environment for streamlining common time-consuming tasks. These can include health checking, update management, automated remediation, endpoint configuration, backup and restore, A/V response, secure remote access, built-in and custom scripts, resource inventory, endpoint status reporting, and debugging help. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alert to your designated IT management staff and your assigned Progent technical consultant so emerging issues can be fixed before they impact your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time and in-depth reporting tools created to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues like inconsistent support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service. ProSight DPS products manage and monitor your data backup processes and allow transparent backup and fast recovery of vital files/folders, applications, images, and VMs. ProSight DPS helps you avoid data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or software bugs. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
    Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and enter your password you are requested to verify who you are via a device that only you have and that uses a different network channel. A wide range of out-of-band devices can be utilized for this added form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You can register several verification devices. To find out more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Co-Managed Call Desk: Outsourced and Co-managed Call Center Services
    Progent's Co-managed Help Desk Service provides a seamless supplement to your corporate IT support staff. Client access to the Service Desk, provision of support, escalation, ticket generation and updates, efficiency metrics, and maintenance of the support database are consistent whether incidents are resolved by your in-house network support resources, by Progent's team, or both. You have unrestricted versatility to expand or shrink your part of IT support activity as circumstances demand. Progent provides initial installation and onboarding of the professional services PSA software plus documentation, testing and education. For more information about ProSight Shared Support, see ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with government and industry data protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving information network. Besides optimizing the security and functionality of your computer environment, Progent's software/firmware update management services permit your in-house IT staff to focus on line-of-business projects and tasks that derive the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup/recovery system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent offers the skills of seasoned online consulting professionals for special IT projects. Billing rates for longer-term consulting projects are determined according to the level of expertise of the consultants involved. Progent's experience with these special fields of information technology allows clients to complete major initiatives economically and on time. Progent's project-based online engineering services include:

  • Help Desk Call Center Expertise
    Progent's Call Center service options for companies with networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive solution that manages all facets of online desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers call desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most issues.

    Progent's Call Center consulting support can guide you in establishing an effective new Help Desk Call Center or enhancing your current one, identifying or modifying Call Center software products to address the special demands of your corporation, or adding temporary phone support staff to work with your in-house Help Desk resources to handle demanding situations like software transitions, mass upgrades, or rolling out new applications.

    Progent's Help Desk Call Center staff of veteran information technology consultants offers your computer users in Cincinnati Ohio instant assistance from a reliable network service resource with substantial experience delivering telephone-based support and remote repair service for computer environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Call Center recognition as a significant driver of business performance, and Progent's goal is to solve rather than just report network issues.

  • Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Experts Team offers phone-based and in-depth consulting expertise and education in key business application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information on Progent's consulting, customization, and education services, see Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    System Center centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts offer world-class remote and on-premises expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center2, expand or tune an existing one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Cincinnati Ohio remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can adapt Operations Manager to suit your environment so your IT maintenance is proactive rather than reactive. By spotting possible issues before they result in crashes, automated monitoring can head off disruptive and costly information system failures. Progent can also utilize network monitoring tools like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows environments, or environments that incorporate a variety of OS platforms.
How Your Cincinnati Business Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent phone-based help with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Online Support, phone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Cincinnati Ohio, Progent's online network support engineers are ready to provide professional and cost-effective system support the moment your company has to have it. More than two decades of delivering online tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access tools to fix IT problems rapidly while avoiding the cost and lost time associated with on-site support calls.

Even if your Cincinnati office relies on a regular independent consultant or maintains a full time IT staff that can handle day-to-day network problems, Progent's Microsoft certified consultants can provide an easy and transparent virtual extension of your on-site resources in cases when your regular IT support personnel either lack the bandwidth or the expertise to address unexpected network emergencies or particularly complicated integration problems.

Advantages of Progent's IT Support for Organizations in Cincinnati Ohio
Progent's online technical help services enable your Cincinnati business to enjoy the benefits of on-call, enterprise-grade IT support without the expense of maintaining a full-time IT organization. Your information system will derive added strategic worth by being more reliable, efficient, and secure. Advantages to your company include:

  • Seamless remote extension of your on-site IT resources
    With most organizations in Cincinnati Ohio, nearby computer service providers, whether made up of outside consultants or a full-time IT staff, can handle typical network problems. On the other hand, IT crises sometimes strike when your regular support personnel are overstretched or unavailable, and some problems may involve IT products that is unfamiliar to your onsite service personnel. In these situations, Progent's online service experts give you an easy, quick, and economical solution to supplement your regular resources and to convey useful knowledge to increase your ability to deal with downstream problems in-house.

  • Less Reliance on Individual Service Providers
    For IT support, smaller offices commonly depend on independent freelance consultants. While independent service people carry less overhead than larger consulting organizations and can afford to charge marginally less, they are occasionally stretched too thin, making it hard to respond quickly to urgent situations. If an independent service provider is busy with another customer, ill, on a trip, or in training, the lack of reserve help may force your company to wait for help during an emergency. As your company expands, network downtime and problems with vital applications are more costly. The budget you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent offers a dependable source of reserve service expertise to make sure your IT system is always available.

  • Create a Solid Basis for Seamless Growth
    Businesses often start with an information system implemented on a modest budget. Lacking a proper framework, band-aid fixes often get piled onto a shaky foundation. As a company grows, reliability and scalability problems can impede the success of the business. These badly designed systems require proper assessment, smart strategic planning, and broad-based IT expertise to upgrade to a network architecture able to deliver the solid foundation to handle current business requirements and ease downstream expansion.

  • Work with Solution Providers Instead of Technology Sellers
    Smaller businesses require advice and technical training to navigate through an increasingly complex maze of technology options available for accelerating business growth and enhancing productivity. Businesses hardly need a network engineer who is attempting to earn a commission on a certain vendor's technology. Network consulting and product sales can result in a scenario where the proposed solution is designed around a profitable technology instead of the true needs of a business. Progent avoids these conflicts by offering just services rather than products. This enables Progent to match IT expertise with the best interests of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of technical expertise, fine tuned remote support software, and understanding of enterprise networking allow companies to avoid the pitfalls of exclusive dependence on smaller service firms, individual freelance consultants, or limited in-house resources.

Progent stands out by providing:

How Does My Business Begin Getting Online Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT help, visit Immediate Technical Support.



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    Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle the most problems.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget.

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    Progent can provide the expertise of certified engineers and experienced database application developers, DBAs, project management experts, network infrastructure engineers, disaster recovery specialists, and data security professionals to assist your business to assess the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.

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    Progent can help your business to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud resources.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's qualified security and compliance engineers can oversee security tests of company-wide security to determine your company's cybersecurity profile adherence to recognized international cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and targeted security evaluations for critical areas of cybersecurity such as endpoints or cloud applications. Progent's qualified security engineers can also run comprehensive security assessments to validate your organization's compliance with recognized industry security standards such as HIPAA, PCI, and ISO.

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    Microsoft 365, formerly branded Office 365, is Microsoft's expanding suite of client productivity programs and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud-based services are available in a variety of subscription plans intended for customers from students and households to enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently combine local and cloud resources.

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    Progent offers Windows Cluster Server expertise to help your organization utilize non-stop clustered servers designed to deliver 100% operation. Clustered Windows servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too build non-stop clustered server solutions around Microsoft Windows Server Cluster 2003, Progent's Certified Windows professionals ensure that your fault-tolerant clustered servers are configured to optimize the business value of your computer system.

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    Progent's expert application designers and programmers can help your business to create enhancements to Microsoft GP/Great Plains that support the special needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer help with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals and information workers, lessening the complexity of creating, integrating, managing, and using enterprise data and database programs on platforms ranging from mobile devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    • Windows Server 2016 Storage Replica Network Consultant
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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point.

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