Fast and Affordable Remote Technical Support for Cincinnati Ohio Computer Systems
Fast Phone Help for Cincinnati NetworksFor companies located in Cincinnati Ohio, Progent provides online technical support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified engineers have provided remote support to companies in all 50 states in the United States. (See recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure problems, plus the services of CISA and CISSP-accredited cybersecurity consultants to help with high-level security design and troubleshooting issues.

Progent's online support engineers provide exceptional value due to the fact that they have the practical experience and are equipped with the sophisticated technology needed to resolve the majority of information system problems rapidly. Efficient support lowers direct costs because service calls require fewer billable minutes. Remote support also eliminates the expense of sending an engineer to your office. Your company saves even more in incidental costs by minimizing or eliminating network downtime and related losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused executives. Progent's extensive online technical support know-how is particularly important for organizations that rely on public clouds for vital infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's billing model for remote support is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone consulting, so you pay only for the support that you receive. Unlike many online support companies, Progent requires no startup fee or minimum fees. Progent's one-minute granularity and clean model for pricing avoid scenarios where fast solutions manage to end up as major tabs. Progent's skill at dealing with technical issues efficiently means your business saves money.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has refined an arsenal of optimized tools and field-proven processes which allow the highest level of efficiency for remote consulting and troubleshooting for IT networks of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's remote service group to link to your company's system remotely without violating system security.

Progent's powerful service database application includes extensive documentation describing the service that Progent's customers have been provided. Progent's authorized engineers have access to the history of assistance rendered to each Progent client by any engineer. This database of trouble tickets and repairs is organized as a readily searchable internal database that allows Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the value of Progent's support improves over time. Progent's advanced certifications and working associations with important industry leaders such as Cisco and Microsoft open up additional extensive support databases and permit fast response from vendors' in-house support staff so Progent's remote service experts are able to determine the most efficient resolutions quickly.

Online technical services provided by Progent to customers in Cincinnati Ohio include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, fixed-price services intended to enable small and mid-size organizations to utilize the same cutting-edge IT solutions used by many of the industry's top enterprises. The ProSight portfolio of network management outsourcing services addresses all critical aspects of modern networking such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital files, applications and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating tedious network management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, locating devices that require critical updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup environment that aligns with your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract information technology projects. Progent's rates for ongoing development or consulting projects are determined according to the qualifications of the engineers required. Progent's experience with these special fields of information technology allows customers to complete major initiatives within budget and on schedule. Progent's special online consulting services include:

  • Help Desk Call Center Services
    Progent's Call Center service offerings for companies with networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's regular desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Call Center consulting services can support you in creating an effective new Help Desk Call Center or enhancing your existing organization, selecting or enhancing Help Desk Call Center software to address the special needs of your corporation, or adding occasional phone support personnel to supplement your internal Call Center group to deal with high-demand events such as software migrations, major updates, or rolling out brand new business software.

    Progent's Help Desk Call Center team of veteran network experts gives your workers in Cincinnati Ohio fast contact with a reliable support resource with years of background delivering phone help and remote diagnostics for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center perception as a major contributor to business efficiency, and Progent's goal is to resolve instead of merely report technical issues.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Team can supply remote professional consulting support and education in special application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft applications including CRM, Office Project, Office 365 Word, and Office 365 Excel. For more information concerning Progent's consulting, custom programming, and education services, go to Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Cincinnati Ohio remote hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can configure SCOM to fit your environment so that your network support is proactive rather than reactive. By detecting emerging trouble spots before they grow into crashes, remote monitoring can head off inconvenient and expensive service failures. Progent can also utilize network monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or environments powered by multiple operating systems.
How Your Cincinnati Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Phone-Based Support, phone 1-800-993-9400, or see Contact Progent. For offices and new businesses in Cincinnati Ohio, Progent's phone-based network support engineers can provide professional and affordable IT help the instant your business has to have it. More than a decade of providing online repair services has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting capability and to refine remote access technology to fix IT problems quickly while eliminating the cost and lost time associated with on-site service calls.

Even if your Cincinnati company deals with a regular freelance consultant or employs a full time IT staff that can deal with the majority of computer issues, Progentís Microsoft certified consultants are available to offer a convenient and seamless remote extension of your local resources for situations when your regular IT support personnel either lack the bandwidth or the knowledge to deal with sudden system emergencies or especially complex integration problems.

Benefits of Progent's Network Help for Organizations in Cincinnati Ohio
Progent's online network troubleshooting services enable your Cincinnati organization to experience the advantages of immediate, enterprise-grade network support without the cost of managing an in-house IT organization. Your network will derive greater business worth by being more reliable, productive, and secure. Advantages to your company include:

  • Convenient virtual extension of your local IT resources
    For most businesses in Cincinnati Ohio, local computer support resources, whether represented by freelance consultants or an in-house IT staff, can handle the majority of network issues. On the other hand, IT crises might spring up when your regular support personnel are overstretched or unavailable, and some problems may stem from technology that is unfamiliar to your onsite support personnel. In these instances, Progent's online support specialists provide a convenient, quick, and budget-friendly way to supplement your regular resources and to pass on useful knowledge to improve your ability to deal with future issues in-house.

  • Reduced Reliance on Freelance Consultants
    For IT support, smaller companies often rely on individual freelance consultants. While independent consultants carry smaller internal costs than big service firms and can afford to charge marginally less, they are sometimes overbooked, making it difficult to respond quickly to urgent situations. If an independent consultant is occupied with another customer, sick, on vacation, or in training, the lack of reserve personnel may force your business to wait for help during an IT crisis. As your company grows, system unavailability and trouble with critical software are more costly. The budget you thought you were conserving on an independent can be consumed fast by lost productivity. Progent provides an on-call source of reserve service experts to insure your network stays available.

  • Build a Solid Basis for Smooth Expansion
    Businesses often start with an information system created on a shoestring budget. Lacking a proper infrastructure, band-aid fixes can get piled on top of a shaky foundation. When a company grows, reliability and scalability issues can hinder the success of the organization. Such badly designed environments require careful analysis, intelligent strategic planning, and broad-based IT expertise to evolve to a system infrastructure that can offer the solid foundation to handle vital business requirements and ease downstream growth.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller companies require advice and technical training to negotiate an ever more complex array of product options available for promoting business success and improving efficiency. They do not need a network consultant who is trying to earn a commission on a specific vendor's products. IT support and product sales can result in a situation where the proposed solution is built around a profitable product instead of the true needs of a business. Progent eliminates these conflicts by selling just services instead of products. This enables Progent to align IT expertise with the real needs of customers.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of IT experience, refined remote support tools, and familiarity with corporate IT enable companies to escape the limitations of excessive reliance on smaller service firms, individual freelance consultants, or limited internal resources.

Progent adds value by providing:

How Does My Business Begin Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.



An index of content::

  • 24 Hour Expert Microsoft Certified Windows Server 2019 upgrade IT Consultants Microsoft Certified Partner Remote Support Services Windows Server 2019 upgrade
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    Progentís colocation center IT services are intended for companies with hardware located at IDCs or data center colo hosting sites and requiring on-demand on-site service at the co-location facility plus remote help from Microsoft and Cisco Premier experts. Progent provides a complete range of data center and data center and colo support services including network architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications networking, development and installation of high availability systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering systems.

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    Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and network users, lessening the difficulty of creating, integrating, managing, and accessing company information and analytical programs on platforms ranging from mobile devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Sun Solaris family consulting services provide small and mid-size businesses and software developers support for managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent can help your organization to utilize Cisco's infrastructure technology to create a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including compute and storage consolidation, security and compliance, manageability, reliability, and recoverability.

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    Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies including Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security strategy and choose the right products from a variety of suppliers to support your security objectives while staying within your spending limits.

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  • Solaris-Windows Upgrade Consulting
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    Progent can assist your business to plan and execute an efficient migration from a Sun Solaris-powered information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can help you guard your data and minimize business discontinuity by developing an efficient transition plan that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and validation, Exchange migration services, data and application porting, and server and storage system transition and economization.

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  • Network Consulting MOM 2007
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    Remote continuous network monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as economical services designed to help you to identify and resolve a an array of network problems before they get big enough to impact your business.

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  • Application Consultants Microsoft Dynamics SL
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  • Technology Consulting Services Microsoft Dynamics GP
    Dynamics GP Integration Manager Technology Professional

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more effectively, turning raw data into valuable insights into your business.

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  • SharePoint Business Connectivity Services IT Services
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    Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific jobs related to your SharePoint 2013 migration.

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    Our compensation structure is based on contribution, so just like working as an independent contractor, your earnings are directly driven by your generated revenue. Some of our consultants stress lifestyle issues and elect to consult at a more relaxed pace, using our self-determined calendar to follow individual pursuits such as mountain biking, motorcycle racing, skiing, surfing, vacations, or spending free time with relatives and acquaintances. Others use the chance to make big dollars through hard effort and long hours. Progent fully supports both ends of the spectrum and everything in the middle.

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    Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP-based and PSTN telephony across a broad range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your IT team and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.

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    For enterprises with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco system specialists can provide a variety of network consulting services including project planning, Sarbanes Oxley compliance, office moves, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you design a multi-office information system that makes efficient use of co-location services and Internet hosting sites. Progentís Microsoft Premier engineers can help large corporations plan, deploy and support major rollouts of the latest releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.

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    Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content dispatching technology such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.

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    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of critical devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity.

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    Progent's Microsoft Office and Office 365 consultants can assist companies to incorporate Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to interface Office or Office 365 applications with one another and with additional key Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility problems with various versions of Microsoft Office and offers customized online training to individual users and teams.

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    Progent can help you to design a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with the most popular handheld devices, permits one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.

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    Progent's Cisco-certified CCIE experts can assist you to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern devices.

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