Fast and Affordable Remote Troubleshooting for Cincinnati IT Networks
Urgent Phone Consulting for Cincinnati SystemsFor companies in Cincinnati or anywhere in the state of Ohio, Progent provides remote technical support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified engineers have provided online support to companies in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-qualified engineers to solve complex infrastructure issues, plus the assistance of CISSP-certified cybersecurity consultants to handle high-level security architecture and troubleshooting issues.

Progent's online technical support experts offer excellent leverage because they possess the real-world experience and have access to the sophisticated technology required to resolve most information system problems rapidly. This lowers immediate expenses because solutions use up fewer chargeable minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your company saves additionally in incidental expenses by minimizing or eliminating network outages and related losses due to business discontinuity, disgruntled clients, unproductive employees, and distracted management. Progent's advanced online consulting know-how is especially important for organizations that rely on public clouds for vital infrastructure or applications like Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where onsite tech support may not be an alternative.

Progent's pricing policy for remote support is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you owe exclusively for the support that you receive. Unlike many online service firms, Progent requires no initialization fee or minimum job duration. Progent's per-minute granularity and simple model for billing avoid scenarios where quick repairs somehow end up as large tabs. Progent's skill at dealing with technical issues quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has refined a collection of optimized tools and field-proven methodologies that permit the maximum level of effectiveness for remote engineering help and troubleshooting for computer networks of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology enables the experts of Progent's Technical Response Center to access your company's system without violating network security.

Progent's advanced customer support database system includes detailed histories describing all service that Progent's clients have received. Progent's team engineers have access to the details of all help delivered to every Progent customer by any Progent engineer. This archive of problems and solutions is organized as an easily accessible internal knowledge base that allows Progent's remote support engineers to share their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's extensive list of accreditations and close relationships with key industry leaders including Cisco and Microsoft open up other vast technical support databases and permit priority response from vendors' in-house engineering staff so Progent's remote service specialists can arrive at optimal solutions in the least time.

Online support provided by Progent to customers in Cincinnati and throughout the state of Ohio include:

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a family of affordable, flat-rate services intended to allow small and mid-size organizations to utilize the same best-of-breed technology used by many of the world's top corporations. Progent's ProSight line of outsourced network management services addresses all key facets of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's unique needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security companies to provide centralized management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding appliances that need important software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's ability either to block or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery environment that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Available from Progent
Progent can provide the services of seasoned online consulting experts for contract information technology programs. Billing charges for ongoing development or consulting projects are determined according to the level of expertise of the consultants assigned. Progent's background in these important fields of information technology enables clients to execute major initiatives within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Call Center services, shared Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent’s Help Desk sharing services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the leading PSA platform for managing service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center team of seasoned information technology experts provides your workers in Cincinnati or anywhere in the state of Ohio immediate contact with a dependable support group with years of background providing phone support and online troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk Call Center perception as a solid contributor to company efficiency, and Progent's policy is to resolve rather than merely document network issues.

  • Business Applications Support: Education, Development, and Integration
    Progent's Applications Experts staff offers online and in-depth consulting expertise and training in specific business application areas such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications including CRM, MS Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information on Progent's consulting, custom programming, and education services, see Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Cincinnati, or anywhere in the state of Ohio, online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune Operations Manager to suit your environment so your network maintenance is proactive rather than reactive. By spotting potential problems before they evolve into crashes, automated monitoring can avoid disruptive and expensive information system failures. Progent can also assist with network monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or networks that incorporate multiple OS platforms.
How Your Cincinnati Business Can Contact Progent's Remote Service Experts
To contact Progent about emergency phone-based support with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For organizations and startups in Cincinnati or anywhere in the state of Ohio, Progent's online network support engineers can provide expert and economical IT help whenever your business has to have it. More than 15 years of delivering online tech support has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire world-class troubleshooting skills and to refine remote connectivity tools to solve computer problems rapidly while eliminating the expense and lost time that comes with on-site support calls.

Even if your Cincinnati organization relies on a local independent consultant or maintains a full time organization that can deal with the majority of network issues, Progent’s Microsoft certified consultants can offer a convenient and transparent virtual extension of your local resources in cases when your usual service personnel either lack the availability or the experience to deal with unexpected network emergencies or particularly complex integration projects.

Benefits of Progent's Network Help for Organizations in Cincinnati
Progent's online IT consulting services allow your Cincinnati business to enjoy the benefits of on-call, enterprise-class IT support without the expense of maintaining a full-time IT organization. Your information system will acquire greater strategic value by being more available, productive, and protected. Advantages to your company include:

  • Convenient virtual expansion of your local support resources
    For most organizations in Cincinnati and throughout Ohio, local computer support providers, whether made up of independent consultants or a full-time maintenance staff, can solve the majority of technical problems. On the other hand, serious problems sometimes occur when your regular support personnel are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your onsite support people. In these cases, Progent's online support professionals offer an easy, quick, and budget-friendly solution to augment your local help and to convey useful information to increase your ability to resolve downstream issues in-house.

  • Less Dependence on Freelance Service Providers
    For network support, smaller offices often depend on independent freelance consultants. Although independent consultants carry smaller overhead than big consulting firms and can afford to charge marginally less, they are occasionally overextended, making it difficult to respond rapidly to urgent situations. If a freelance consultant is occupied with another customer, sick, on vacation, or in class, the lack of fallback personnel may require your company to go without help during an emergency. As your company expands, system downtime and trouble with vital applications are more expensive. The money you thought you were conserving on a freelancer can be consumed quickly by lost productivity. Progent offers a ready source of backup service expertise to insure your network stays up and running.

  • Build a Solid Foundation for Smooth Growth
    Organizations often begin with an information system created on a shoestring budget. Without a scalable infrastructure, band-aid fixes can get piled on top of a shaky foundation. When a network grows, reliability and scalability issues can impede the success of the business. These poorly designed systems need careful assessment, smart strategic planning, and broad-based IT knowledge to upgrade to a system architecture that can offer the stable foundation to handle current business demands and facilitate downstream growth.

  • Work with Problem Solvers Instead of Product Vendors
    Smaller businesses require advice and technical education to negotiate an ever more complicated array of product options capable of promoting business growth and improving productivity. They hardly need a network consultant who is motivated to resell a specific vendor's technology. IT support and product selling can lead to a scenario where the proposed solution is designed around a profitable product instead of the genuine needs of a client. Progent eliminates these conflicts of interest by offering only services rather than products. This allows Progent to match IT expertise with the real interests of clients.

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, breadth of technical background, refined remote support tools, and familiarity with enterprise networking enable businesses to avoid the limitations of exclusive dependence on smaller service organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

How Does Our Company Begin Getting Remote Technical Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.


An index of content::

ASA Firewall with Firepower Network Consultants ASA and PIX Firewall Network Engineer
Wireless Internet IT Services
 Mobile Connectivity Support Services

Progent’s Wireless Consulting Services provide a convenient, affordable way for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

Albuquerque, Bernalillo County, New Mexico Server Consulting Cisco and Microsoft Certified Experts Tech Support For Small Business for New Mexico
Albuquerque, NM Software Consulting Firm Albuquerque Computer Network Providers
Support and Help for Cisco Firepower
Specialist for Cisco Firesight

Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.

Amazon Marketplace Web Service development Design Amazon MWS programming Design
Azure and Android integration Specialists Azure cloud migration Development Group
Azure enterprise hybrid cloud solutions Consultant Microsoft, Cisco and Security Certified Experts Microsoft Azure Virtual Machines Expert Development
BlackBerry BES Server Computer Support in Newark Top BlackBerry BPS Small Office IT Consultants Newark
BlackBerry BPS Network Integration Stamford Norwalk Shelton IT Outsourcing Firm
BlackBerry BPS Online Consulting in San Diego Computer Systems Consulting San Diego Carlsbad San Marcos
BlackBerry Wireless Network Companies in Louisville, KY BlackBerry Enterprise Server Computer Outsourcing Consultant Jefferson County Kentucky
Exchange 2013 In-Place Hold Remote Troubleshooting
Exchange 2013 Compliance Network Consultant

Exchange 2013 includes significant improvements to the functionality of Exchange Server 2010 and delivers important innovations plus a revamped structure. These enhancements affect vital areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.

CCDP Certified CRS Core Router Technical Support ISR Routers IT Services
CISA Certified Security Expert 24x7 Support Engineer Consulting Services for Remote Network Support
CentOS Linux, Solaris, UNIX Remote Troubleshooting Engineer for Slackware Linux, Sun Solaris, UNIX
Computer Security Specialist for Juniper Security Appliances
 Information systems Security Outsourcing for Juniper Technology

Progent's Juniper Networks-certified network consultants can help you to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated devices to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's premiere network operating system to help your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you manage environments that include a mix of Juniper's OS platforms.

Cincinnati Consulting Companies Exchange 2007 Technology Consulting Services
Aironet Wave 2 Wi-Fi Access Point Network Consultant
CCIE Certified Aironet 1500 Access Point Integration

Progent's Cisco CCIE wireless network experts can provide online or on-premises integration and troubleshooting support to help your organization to plan, implement, update, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and expected workloads.

Cincinnati Consulting Service Firm Microsoft SharePoint Server 2013 Technical Support in Cleveland Public Square
Microsoft LCS Server 2007 Support
Consultancy for Live Communications Server 2007

Microsoft Office Communications Server delivers IM and presence as part of an extensible, world-class solution featuring enhanced protection, transparent compatibility with popular Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-administer, highly available solution. Successful implementations of Office Communications Server require careful planning and consideration prior to installation. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.

Cincinnati, OH Computer Network Support Firms Windows Security System Consultant in West Valley City, UT
Cincinnati, OH Engineer Integration Support for ASA and PIX Firewall
Consultant for Microsoft Lync Server
Microsoft Lync Server Instant Messaging Consultant Services

Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist your company to manage and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.

Cincinnati, OH Information Technology Management Voice Over IP Phones Technology Consulting Services
Cincinnati, OH Onsite Support SQL Server 2016 Computer Consultation Columbus
Cincinnati, OH Tech Outsourcing Computer Specialists
Cincinnati, Ohio Computer Network Support Companies Alameda Networking Services
Aironet Outdoor APs Technical Support Services
Aironet Outdoor APs IT Consultants

Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, implement, manage and repair Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, scale, security and manageability required for seamless connectivity between wireless and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage deployments of indoor and outdoor Aironet APs.

Cincinnati, Ohio Manage Microsoft Network Integration Consultants Broward County Florida
Cincinnati, Ohio Small Business Computer Consulting Nebraska Networking Consultancy
Cincinnati, Ohio Small Business Computer Consulting Companies Microsoft SQL 2008 Help and Support
Cincinnati, Ohio Technical Support Redhat Linux, Sun Solaris, UNIX Professionals in Toledo
DoubleTake Carbonite Replication Configuration
IT Consultants for Double-Take Software Backup

DoubleTake/Carbonite Software offers a selection of products designed to deliver small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads including Microsoft Exchange, SQL Server, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT networks to achieve a high state of fault tolerance and business continuity readiness at an affordable cost.

Cisco Architecture Service Providers Cisco Remote Access IT Outsource
Cisco CCSP Network Consulting Job in Arlington, TX Remote Support Jobs for MCSE Consulting in Arlington, Kennedale, Grand Prairie
Cisco Certified Experts Remote Troubleshooting for Newark in Northern California Small Business IT Outsourcing Services
Cisco Certified Experts Small Business Onsite Support Mid-size Office Outsourcing
Cisco Firepower URL Filtering Support Services Cisco Firepower Firewalls Outsourcing
Cisco Small Business IT Outsourcing Services in Philadelphia Harrisburg Network Support Company for Cisco Philadelphia Pennsylvania
Cisco Support Consultant Tucson, Pima County Cisco Technical Support Company Tucson, AZ
Cisco VoIP Phones and CUBE Technical Support Specialist
Cisco and Microsoft Certified Expert Consultant Services for Shared Network Support Help Desk Extended Call Center Support and Help
Collocation Online Technical Support Specialist
Juniper NetScreen Auditing
Juniper Firewall/VPN Security Consultancies

Progent's Juniper-authorized NetScreen engineer can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-technology systems.

Computer Expert for Microsoft Exchange Server 2013 Exchange Server 2016 Security Consulting Companies
Computer Network Providers for Cisco in New Orleans, LA, Baton Rouge, LA, Shreveport, LA, Metairie, LA, Lafayette, LA Cisco Consulting Company
Microsoft Certified SQL Server 2017 Application Migration Support and Help
Configuration for SQL Server 2017 AlwaysOn

Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist you to plan and implement an efficient migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.

Computer Outsourcing Consultant for Central Valley in Northern California Networking Firm for Sacramento County
Computer Support Companies for Microsoft and Cisco Lansing Cisco CCIE Small Business Server Support
Microsoft Access performance tuning Contract Programming
Specialists for Microsoft Access software development

Progent can provide affordable online consulting services for all releases of Microsoft Office Access including Access desktop and Access Web App and offers expert help for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Access programming and database management.

Consultant for 64-bit Computing 64-bit Upgrade Integration Support
Consultant for Windows Server 2003 IT Consultants
Apple iCloud IT Consulting
Apple iPhone Computer Consulting

Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad management, or moving to iCloud. For business environments built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your organization's business goals.

Consulting Largest Mandrake Linux, Solaris, UNIX Onsite Technical Support
Consulting Service for Cincinnati Network Administration for Access to External Support Databases
Live Online Office 365 Training IT Service Providers
Online Microsoft Project Training Engineers

Progent offers customized online training for popular client applications and environments including Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction provides the benefits of traditional in-person seminars, including instant interaction between students and trainers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of multiple students. Offered to individuals or groups of all sizes, Progent's virtual instruction permits the trainer to conduct the seminar from a remote facility and the students can be dispersed throughout a campus or all over the the U.S. Live online learning utilizes powerful learning aids like broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specialized subjects or extended in time and broader in coverage.

Contract for Network Engineer Employment Opportunities for Microsoft MCDBA Support
Database Administration Professional Java programming Consultant Services
Remote Technical Support for Linux
Redhat Linux Professional

Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and maintaining Linux systems that run with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

East Bay Computer Network Consulting company San Leandro Integration Services in Northern California
Emergency Solano County Integration Companies California Computer Outsourcing Consultants
Employment Opportunities for Commute free Consulting Virtual Office network Microsoft Consultant Open Positions
Employment Opportunities for Microsoft MCSA Consulting Computer Support Remote Support Job
CIO Computer Consulting
Chief Information Officer Integration Support

Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your business goals. Your company can create and implement a well thought out IT plan without incurring the expense of a full-time senior IT executive.

Excel Programming Microsoft CRM Computer Engineer
Exchange 2010 Server Computer Consulting Group Long Beach California Support Firms for Exchange Server 2016
Remote Troubleshooting for Exchange 2003 Upgrade
Exchange 2003 Server Upgrade Support and Integration

Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

Exchange Professionals Henderson Nevada Microsoft Exchange 2010 System Support Las Vegas
Exchange Upgrade Consultant Services Microsoft Exchange 2010 Upgrade Consultant Services
Expert Development for Java MySQL development Technology Professional
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Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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IT Consultant for MOM

Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support packages, small and midsize businesses can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small business information systems enterprise-class availability, security, and performance.

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MOM 2007 Technical Support
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Progent offers a selection of network service bundles for small organizations. These information technology outsourcing and network monitoring services are based on the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation server and system management product that monitors the availability, performance, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's affordably priced network service programs, small businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.

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Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Networking Group Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Small Office Network Consultants
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Microsoft Dynamics GP Consulting Microsoft Certified Partner Dynamics GP Visual Studio Consultant
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Microsoft Exchange 2003 Upgrade Professional Exchange 2003 Server Upgrading
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Fully Redundant Internet Network Online Help
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Progent's Cisco-certified IT experts can help you design an economical, high availability Internet configuration solution that can deliver 24x7 Internet access through a broad range of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the most current technology for high availability Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.

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Small Government Cisco Engineers
City Government Exchange Services

Progent has extensive experience delivering a full-spectrum of remote network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in providing expert online network support and has provided IT support to clients in every state. Remote support saves travel costs and solves problems faster than onsite service calls.

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Branch Routers Professionals
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Cisco has designed a full product line of routers including appliances designed to deliver the security, performance, and availability required by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

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SQL Server Engineer
MSSQL Online Troubleshooting

SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, reducing the complexity of designing, integrating, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's application experts offer in-depth consulting, software development, integration help, and online classes for popular applications covering key areas including ERP and MRP, financials, business analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the U.S. to eliminate the time and expense associated with travel and on-premises activity without sacrificing the high quality of consulting services.

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Consultant for ProSight ESP Ransomware Defense
 ProSight ESP Endpoint Protection Support Services

Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware.

Network Administration for Cincinnati Microsoft and Apple Solution Providers
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Android and Lync integration Support Services
 On-site Support for Android and Power BI integration

Progent's seasoned team of IT consultants and application specialists have extensive background providing online and on-premises assistance for organizations of all sizes who want to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to resolve network issues that span multiple manufacturers and that entail a combination of legacy and current information technology. Progent provides cost-effective remote expertise to assist you with any facet of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to assist you to resolve particularly challenging technical problems, or Progent can provide comprehensive project management services to help you complete major network initiatives on schedule and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to help you manage and use Android phones securely and productively.

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wireless LAN controller Troubleshooting

Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

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Microsoft Firewall Support and Help
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Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.

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Specialist for Microsoft
Microsoft Office On-site Technical Support

Progent's pricing model is to bill for remote support and on-premises help by the minute. Consequently, you are billed only for received support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for support services provided during normal working hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast fixes so you will not be tempted to allow less critical problems to fester.

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Azure Stack integration Consult
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Progent can assist you with any stage of Microsoft Azure integration such as needs definition, readiness assessment, system architecture, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN tunnels so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure-based services.

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Services for Windows Server 2003

Progent's certified Windows 2003 Server engineers offer network help and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance services include network design, deployment, project management, on-site and off-site technical support and repair, Help Desk services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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Security Consulting Firms for Small Business

Progent provide businesses of all sizes world-class network online or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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Exchange Hosting Consultants
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Progent's MS Exchange Hosting Services offer an enterprise-class data center with redundant electrical and environmental control systems, 24x7 staffed security and IT support center, and failover connections to Internet backbone service providers. Hosted Exchange servers are configured as virtualized machines for fault tolerance, easy expandability, and rapid restoration. Progent's services feature complete incorporation with your business network, access to handheld communication products, automated monitoring of efficiency and network security, spam protection, security update and service pack control, Contact Center support, per-day data backup, and comprehensive email administration services.

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Anti-Virus Information Technology Consulting
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E-Mail Guard is Progent's economical anti-spam and virus defense service that gives small businesses world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based anti-spam and anti-virus services that defuse email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware type, or data center location.

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Exchange 2013 Performance Tuning IT Consultants
Exchange 2013 Integration Support

Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements favorably impact vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.

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Progent’s Help Desk Co-management service allows your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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Database Applications Professionals

Progent's Microsoft-certified database application consultants offer small and midsize businesses remote support for leading database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include software installation and configuration, application architecture and coding, administration services, replication solutions, capacity planning, performance optimization, migration, security and compliance, backup/restore options, troubleshooting, and training.

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 Reseller Program for Computer Consulting Network Consultants

Progent offers a variety of programs that allow single consultants or organizations to make money by becoming referrers, sales agents, or resellers of Progent's IT support and network consulting. Options include performing as a sales representative for Progent-branded consulting or using Progent's consulting experts but retaining your own brand as a seamless arm of your network services company.

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Exchange 2000 Server Upgrade Computer Consultant
Exchange 2000 Server Help and Support

Progent is among the most qualified IT support companies for designing email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses receive all the benefits of Microsoft Exchange 2000 under common scenarios including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.

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Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a modern security solution that extends across your data center and cloud-based resources and guards any user anywhere with any device.

Windows 2003 Specialist Network Consultant
Dynamics GP Power BI Network Consulting
Dynamics GP Great Plains Software Remote Consulting

Key features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the functionality you need, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting services that permit you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business information, the capability to integrate data from virtually any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to develop custom programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP/Great Plains consultants to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a productive business solution.

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Progent's certified engineers can help you to evaluate Windows 7 to confirm application and driver compatibility and to determine its performance and stability operating in your environment. Progent can also show you how to evaluate the likely business advantages of moving to Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to design and carry out a smooth migration to Windows 7 from a your current version of Microsoft Windows.

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Online Technical Support for XenApp Virtual Windows Applications
XenApp Computer Consultant

Progent's Citrix-certified consultants can help your business to plan, deploy, administer, and support a virtualized application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network for distributing server-side and client-side applications, and Progent's datacenter support experts can help your organization to manage and maintain a remote datacenter that features high uptime, advanced security, and fast recovery.

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Windows 8.1 Backup and Restore Support and Setup
Windows 8.1 Work Folders Outsourcing

Progent's engineers can provide a range of network consulting services to assist companies of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure test labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans following leading practices.

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SQL Server Integration
MS SQL Server Consult

SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of a new generation of high-end programs that can give your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.

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