Fast Online Troubleshooting for Cincinnati IT Networks
Immediate Online Help for Cincinnati NetworksFor companies located in Cincinnati or anywhere in the state of Ohio, Progent offers remote support for computer systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online support to companies in every state in the United States. (See testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with challenging networking issues, as well as the assistance of CISA and CISSP-qualified cybersecurity consultants to handle advanced security architecture and diagnostic jobs.

Progent's online support experts provide excellent value because they possess the practical background and have access to the sophisticated technology necessary to resolve the majority of network problems quickly. Efficient support lowers immediate expenses since service calls accumulate minimal chargeable minutes. Online support also avoids the expense of dispatching a consultant to your office. Your organization saves additionally with incidental costs by reducing or eliminating system downtime and related costs resulting from business disruption, disgruntled clients, idle workers, and distracted executives. Progent's extensive remote technical support expertise is particularly important in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Amazon Web Service, or Exchange Online, where onsite IT support may not be an alternative.

Progent's pricing model for online support is structured to stretch your network support investment. Progent bills by the minute for telephone-based assistance, so you pay only for the support that you receive. In contrast to typical online service firms, Progent asks for no initialization fee or minimum payments. Progent's per-minute billing unit and clean policy for billing prevent situations where speedy. minor repairs manage to turn into substantial invoices. Progent's penchant for dealing with technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has fine tuned an arsenal of customized tools and field-tested methodologies that ensure the maximum degree of efficiency for online help and troubleshooting for computer networks of all sizes. Progent offers safe VPN support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology permits the staff of Progent's Technical Response Center to link to your company's computer system remotely without violating network security.

Progent's advanced customer support database system maintains extensive documentation for all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of assistance provided to every Progent client by every Progent consultant. This database of anomalies and responses is stored as an easily searchable proprietary knowledge base that enables Progent's remote technical engineers to share their experiences company-wide to ensure that the effectiveness of Progent's support improves daily. Progent's advanced certifications and close relationships with important technology companies such as Cisco and Microsoft make available additional vast support databases and permit priority response from vendors' internal engineering staff so Progent's remote service experts are able to find the best solutions quickly.

Online support provided by Progent to businesses in Cincinnati and anywhere in the state of Ohio include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions deployed by some of the industry's top enterprises. The ProSight series of network management outsourcing services covers all key facets of modern networking such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, more efficient utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your organization's ability to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup/recovery environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for contract information technology programs. Progent's rates for ongoing consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these important areas of information technology allows customers to complete major projects economically and on schedule. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk support programs for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.

    Progentís shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading professional services automation platform for handling service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Call Center team of experienced information technology consultants gives your computer users in Cincinnati or anywhere in the state of Ohio instant contact with a large support group with years of background providing phone consulting and online troubleshooting for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Help Desk Call Center the reputation as a significant contributor to company efficiency, and Progent's policy is to resolve instead of simply document technical problems.

  • Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff provides phone-based professional consulting support and training in special application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out additional information about Progent's consulting, custom programming, and training offerings, see Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; cohesive integration of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Support
    Progent offers businesses in Cincinnati, or anywhere in the state of Ohio, remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager for your business so that your IT support is proactive and automated. By detecting emerging trouble spots before they evolve into crashes, system monitoring can head off disruptive and costly network failures. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows environments, or environments based on a mix of OS platforms.
How Your Cincinnati Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent phone-based expertise with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Support, telephone 1-800-993-9400, or go to Contact Progent. For companies and new ventures in Cincinnati or throughout the state of Ohio, Progent's phone-based computer support engineers can deliver professional and cost-effective system support whenever your business needs it. More than a decade of delivering remote tech support has earned Microsoft Partner status for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to refine online connectivity tools to fix computer problems rapidly while eliminating the cost and lost time that comes with in-person service visits.

Even if your Cincinnati office has a regular independent support technician or maintains a full time IT staff that can handle typical network problems, Progentís Microsoft certified consultants can provide an easy and seamless remote expansion of your local resources in cases when your regular service personnel either don't have the availability or the experience to handle unexpected system crises or particularly complicated integration projects.

Features of Progent's Online Network Support for Cincinnati
Progent's phone support, Internet-based repair, network security consulting, and network management services give companies in Cincinnati or throughout the state of Ohio unparalleled leverage for your support investment. Whether you require one-time telephone support and remote troubleshooting or ongoing Help Desk call center support and network administration, Progent's experts can deliver your office enterprise-level network support while permitting you to eliminate the cost and hassle of maintaining a full-service internal IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT knowledge, fine tuned support tools, and understanding of enterprise networking allow businesses to escape the pitfalls of excessive dependence on smaller consulting organizations, individual freelance service providers, or limited in-house resources.

Progent stands out by providing:

How Does My Business Start Getting Remote Computer Help from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.


An index of content::

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Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local support organizations who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to each client. The discipline of detailing and organizing support records allows more efficient support and eliminates a slew of common misfortunes such as when a service client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

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Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and information. SharePoint provides a common spot for your workers or clients to connect to, organize, share and interact with relevant information, files, and software and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join workers, customers, teams and projects with the knowledge theyíve created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save up to 50% of the time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it.

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SharePoint 2019 Hybrid Architecture IT Consultants
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Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a seamless information management solution.

Cisco VPN Support and Setup Remote Access Specialists
Microsoft SUS Consultant
Microsoft Software Update Services Support Services

Microsoft Windows Server Update Services enables information technology managers to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can completely and easily manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS GPO is linked to an Active Directory container that makes sense for your system environment.

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If you want to revamp your production web site, build internal websites for purposes such as human resources or worker education, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.

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Network monitoring commonly involves observing a networkís resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be used to observe multi-OS networks where Linux and Windows operate together. Progent's network integration engineers can help you use both these programs to tune and troubleshoot your network. Progent's Linux support services offer small companies and programmers assistance with administering and servicing UNIX and Linux systems that work with Windows-based technology.

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Progent offers consulting for security auditing packages including Microsoft Baseline Security Analyzer for running a set of programmed system testing scans to uncover possible security gaps. Progent has extensive knowledge of network auditing tools and can help you to understand audit reports and react effectively. Progent can show you how to design protection into your company operations, install scanning tools, plan and deploy a secure system environment, and recommend policies to maximize the safety of your network. Progent's security consultants are ready to show you how to set up a firewall, design secure remote connectivity to email and business applications, and install VPN. Progent's qualified security consultants can validate the protection of web-based software and can provide comprehensive information security assessments of enterprise-wide security to validate your company's compliance with important international security standards including FISMA, PCI, and ISO.

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SCOM 2012 Migration Specialists
SCOM 2012 Consultants

Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems detected by SCOM 2012.

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Microsoft ISA 2004 Server Support and Setup
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Progentís Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.

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Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and significant work with network security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.

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Progent's seasoned team of network consultants and application experts have extensive background providing remote and on-premises support for businesses of any size who need to integrate Android phones into their IT systems so that users can work together from anywhere. Progent has the breadth of know-how to resolve network issues that span numerous manufacturers and that represent a mix of legacy and current technology. Progent offers cost-effective online expertise to assist you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional technical support to help you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network projects on schedule and on budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones and tablets to maximize their business value.

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Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small organizations because of their low cost and convenience compared to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a basic degree of fault tolerance is too costly for the majority of small companies. Progent can show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.

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Microsoft SCOM 2012 R2 Outsourcing

Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious problems uncovered by SCOM 2012.

Network Security Consultants for Online Cisco Certified CCIE Cisco Firewall Computer Services
Support for SharePoint Business Connectivity Services
Outsourcing for SharePoint Server 2010

Progent's Microsoft consultants offer cost-effective online technical support and development services to assist you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise-wide search, workflows, and other tools to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources as well as with Microsoft's familiar office productivity programs like Office Excel, Word, Outlook, and Project. Progent can assist your business to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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Redhat Linux Consultants
PCLinuxOS Linux Professionals

Progent's Linux support experts provide small and mid-size businesses and developers help with administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you an easy single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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Hyper-V 3.0 Server Consultant Services
Virtual Server Administration Website Support Services

Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as multitenancy, agile infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to reduce network costs and enhance availability.

On-site Technical Support for Slackware Linux, Solaris, UNIX Fedora Linux, Sun Solaris, UNIX Online Technical Support
Onsite Technical Support for Cisco RADIUS Security Cisco RADIUS Security Online Support Services
VMM 2016 Console Online Support Services
Network Engineer for SCVMM 2016 Hyper-V Clusters

Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older releases of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere support.

Outsourcing for Firepower Management Center ASA and PIX Firewalls Onsite Technical Support
Part-Time CIO Technology Consulting Part-Time CIO Online Consulting
ProSight Automatic Patch Management Information Technology Consulting Consultant Services for ProSight Remote Desktop Monitoring
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RIM BlackBerry Exchange Consultant Services Online Help for BlackBerry BES Server
Remote Technical Support for System Center Operations Manager Microsoft System Center Operations Manager Specialists
Reston, VA Networking Company Reston, VA Onsite and Remote Support
ProSight Automatic Patch Management Professionals
Network Consultants for ProSight Patch Management

ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt productivity.

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Security Audit Services for SonicWALL PRO Emergency Security Consultancy
Security Organization Firewall Consulting Services in Norfolk
Consulting for Non-stop Load Balancing
Cisco Content Router IT Consultant

Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

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64-bit Processing Consultancy
64-bit Upgrade Information Technology Consulting

Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications which you want to retain plus the new 64-bit editions of software you wish to run.

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Meraki Wi-Fi AP Remote Troubleshooting
Cisco Expert Meraki MR62 Access Point Specialist

Progent's Cisco Meraki wireless AP experts provide remote and onsite support to help businesses of all sizes to plan, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and availability for wired and wireless users regardless of their mobility or device.

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Symantec VelociRaptor Security Tech Services Symantec VPN Security Contractor
System Center 2012 Operations Manager Setup and Support System Center 2012 Operations Manager Engineer
Technical Support Services for Fedora Linux, Sun Solaris, UNIX in Yonkers, Westchester County Integration for Slackware Linux, Sun Solaris, UNIX Yonkers, NY
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Top Ranked Windows 2019 Server Migration Consultants Consultancy Services
SharePoint 2019 and SQL Server Computer Consulting
SharePoint 2019 Power BI Configuration

Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management system.

UNIX Upgrading Solaris to Windows Upgrade Consultants
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Vacaville, CA From Home Job Help Desk Engineer Home Based Virtual Office
Clustered Server Online Consulting
Microsoft Windows Server 2003 Cluster Technology Consulting Services

Progent provides Windows 2003 Cluster Server support to help your business utilize non-stop clustered servers designed to provide 24x7 uptime. Windows cluster servers for high-availability systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Exchange Cluster. By helping you plan fault-tolerant server clustering environments powered by Windows Server Cluster 2003, Progentís Premier Windows experts ensure that your zero-downtime clustered servers are configured to maximize the strategic advantage of your IT system.

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Windows Server 2008 Security Support and Integration Windows Server 2008 DirectAccess IT Consulting
Windows Server 2012R2 Hyper-V Network Engineer Consultant