Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory control, operations control, project management, purchasing, sales and marketing, supply chain, and business analytics. Progent's Dynamics 365 Business Central/NAV experts can help you to manage your older Dynamics NAV environment or migrate smoothly to a cloud-based, onsite, or hybrid deployment model.
Progent can provide fast online access to Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your environment via advanced remote support utilities to deliver quick and affordable analysis and remediation of urgent network problems.
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Progent provides nationwide remote help and troubleshooting services for companies who run macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Mac clients a variety of IT services such as desktop assistance, upgrading to the latest edition of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support offers optimum return for your IT dollar by preserving user productivity and limiting the time charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISA premier security specialists to help with the most challenging system issues.
For small and midsize companies, computer security and information assurance and compliance is excessively complicated to stay ahead of but too dangerous to overlook. The largest biggest institutions have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent has made it economical for smaller organizations to implement vital security projects effectively by providing the advantage of billed time to the nearest minute with no minimum charge for online help. This means you have the help of a seasoned information expert to deliver just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of network security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Progent's Data Center consultants can show you how to identify high availability data centers that match the specific requirements of your company. High availability co-location sites are especially attractive to small businesses because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too costly for most small companies. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a full array of consulting and support services.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can afford a degree of protection that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services designed to assist your company to detect and resolve a an array of network problems before they can impact productivity.
Our Experts Group offers consulting in key fields such as Macintosh networking and applications; Consulting for Linux-powered, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and specialized application help; Chief Information Officer, business analyst, and project logistics outsourcing; Special applications design and integration; Web site, eCommerce, Electronic Data Interchange, and client portal development and integration; DBM support and efficiency help; Business intelligence consulting; and Telecommunications systems consulting.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's IT outsourcing services offer budget-friendly computer support for small organizations. Whether it involves designing network architecture, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing network service expenses to increase in a more linear and controlled manner than is feasible by building up a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a protected and robust system architecture for your vital applications powered by Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 such as cloud integration, mobile device management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist businesses of all sizes to design, deploy, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging issues, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent offers fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, build, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also provides support for Streams replication technologies and ASM file/volume manager.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support to help you to maintain and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's certified security consultants can help you protect your Mac network through expert support offerings such as running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, installing monitoring software for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your business information system.
Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises integration and troubleshooting support to help you to design, configure, update, optimize, manage and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your unique workplace layout, building structure, and expected network traffic.
Progent offers customers access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their IT support professionals have formal testing plus broad practical experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for substantially superior vendor assistance than is offered to uncertified consultants, allowing Progent to deliver clients a higher class of computer service. In other cases, major certifications such as CISSP or ISSEP for IT security can help corporate customers to show compliance with regulatory demands by using the services of recognized IT professionals.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge high-end programs that can give your business a significant competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
CCIE Certified Small Business WAP561 Support and Help
Progent provides nationwide urgent phone support and consulting services for companies that run Solaris environments or whose information systems feature a mix of Solaris and Microsoft technology. Online technical support offers optimum return for your information technology dollar by protecting client efficiency and limiting the time billed for network analysis and repair. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of situations your network problems can be remediated by telephone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult system issues.
Progent's Technical Response Center offers low-cost nationwide after-hours online assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer 24x7 phone help and online secure network connection to troubleshoot and repair technical problems quickly and affordably.
Progent's fault tolerant system experts offer non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, fault-tolerant data center support, and other 24x7 operations consulting to show your organization design a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to develop affordable, high-availability networks by utilizing the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.
Progent's Microsoft-premier engineers can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit desktop processing, plan an efficient upgrade process that minimizes operational disruptions, and deliver inexpensive, expert online support to aid your company to install 64-bit desktop software and applications on your current hardware.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small company design and implement an installation of ISA Server 2004 that supports your IT security needs without limiting your network.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but manageable IT network. The integration demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with real-world background and broad knowledge in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and programs.
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, acts as the foundation of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly online and onsite expertise to assist businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can help with any aspect of CUCM support and debugging in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's Network Helpdesk Outsourcing Support Services for desktop support are intended especially for small businesses who require immediate availability of a Help Desk Call Center with expert telephone support and effective escalation options but who must operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and available, easier to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by delivering certified consulting, tech support, education, temporary staffing, network monitoring, and security engineering services.
Progent's expert programmers, relational database designers, and project management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can help customers fill in expertise gaps by providing database designers and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional data sources such as SQL Server and Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can assist businesses to create, enhance, repair, or migrate web-based applications to utilize the latest advances in web technology.
Progent offers Windows 2003 Cluster Server assistance to help your business utilize high availability clustered servers designed to provide 100% operation. Clustered Windows servers for fault-tolerant networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By showing you how too plan fault-tolerant clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent's Premier Windows engineers ensure that your high availability server clusters are configured to maximize the business advantage of your computer network.
Progent can provide the support of a certified consultant with expertise deploying products from the major telepresence vendors such as Cisco, Polycom, and LifeSize and can assist you to design, configure, upgrade, or maintain a telepresence environment that preserves your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to help businesses of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability you need to accommodate your telepresence solution.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your network consulting staff.
Colocation data centers allow businesses to share world-class facilities for hosting network equipment that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your company with all aspects of your colocation strategy including choosing and moving to a colo site, creating network architecture, defining hardware, on-premises and on-line troubleshooting, setting up online network management, and training your IT staff.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
Progent offers the expertise of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Colocation sites allow companies to share enterprise-class facilities for hosting computer hardware that supports critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation strategy such as choosing and migrating to a colo facility, designing system topology, defining required equipment, on-premises and on-line maintenance, establishing remote system management, and education your support staff.
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance problems.
Progent's Microsoft certified Consultants provide several ways to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk application programs on the market and decide which products might be too expensive, lack key features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
Progent can provide affordable remote and onsite support to assist organizations of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent faces few competitors. Small companies who work with familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that improves the strategic impact of your IT network; configure XenDesktop software with your servers, end-user computers, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite consulting, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a seamless intranet system.
Progent's Microsoft certified consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software rapidly and reliably to specified users, reduce software costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by installing critical patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the management functions built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.
For custom program development, Progent can provide programming consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the front lines of network support, performing a broad variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting team. This means that you get not just expert technical capability, but also a consultant with field-tested methods for applying technical knowledge to repair actual network problems quickly.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Progent's Disaster Recovery/Business Continuity specialists have extensive experience helping small and mid-size businesses to minimize system downtime by providing affordable online consulting for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and validate a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies including redundant Internet connectivity, virtualization, clustering, load balancing, transparent online backup, and geographically dispersed data centers.