Additional Topics of Interest

Progent's Management Server Support
Progent's Management Team Onsite Technical Support

Progent's management team consists of industry veterans with years of background delivering computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from small offices to Fortune 500 companies. Great service calls for great people, and Progent is proud to have assembled a management team that can provide businesses with the top service value in the industry.

Planning Phase: Design and Architecture Proposals Small Business Network Consultants
Planning Phase: Design and Architecture Proposals Computer Support Company

In conducting IT tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones so as to achieve financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert deployment. All facets are recorded to make available a detailed description of IT services performed and to help in downstream system maintenance.

Cisco Certified Consultant Onsite Support
Configuration Phone Support

For medium-size companies who need network consulting services, Progent can deliver a variety of options such as local help, on-line support, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staffing, site relocation support, application programming, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional in-person support for fixing network problems rapidly and economically.

Award Winning VMware SRM Disaster Recovery Consultant Services
VMware vCenter Orchestrator Consulting Services

VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and maintain a DR solution based on VMware SRM.

Office 365 Portal Computer Engineer
Hybrid Office 365 Exchange integration Consulting

Office 365 is Microsoft's extensive suite of client productivity applications and cloud services available on a subscription basis. Office 365 programs and cloud services are offered in a variety of subscription plans targeted at customers ranging from students and households to enterprises. Progent offers fast and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help you to understand the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud products and services.

CallManager On-site Support
Business Edition 6000 IT Consultants

Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, functions as the heart of Cisco's collaboration portfolio. CUCM and Unified CM Express (CME) provide an advanced IP-PBX by integrating closely with applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable online and on-premises support to help businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent's consultants can help with any aspect of Unified CM setup and troubleshooting in areas such as integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.

Email Anti-fraud Intelligence Consultant
ProSight Email Guard Outbound Email Encryption Services

Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.

Best Remote Support Services Windows Server 2016 Integration
Troubleshooting Windows Server 2016 and SCVMM

Progent's certified IT experts can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

ProSight Remote Server Monitoring Online Support
Consultancy Server Monitoring

ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they have a chance to impact productivity.

UNIX Consulting
Solaris Consult

Progent's Sun Solaris family consulting services provide small and mid-size companies and software developers support for managing and maintaining Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single source to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

Consultant Services NetApp MetroCluster Disaster Recovery
NetApp MetroCluster Design Professionals

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 300km apart. Progent's team of veteran IT consultants can assist your business to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering help with procedures like assigning shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your DR solution to show compliance with industry standards and government requirements.